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Job Title: Telecoms Helpdesk Engineer Location: Office-based role, Pencoed, Bridgend, South Wales Salary: £28,000 - £32,000 per annum (depending on experience) Job Type: Full-time / Permanent Working Hours: 40 hours per week between 8am-6pm Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: We are seeking a Comms Helpdesk Engineer to provide high-quality remote support across our VoIP, connectivity, and data networking services. This desk-based role is ideal for an experience Comms Helpdesk Engineer with strong troubleshooting skills, good customer communication, and a desire to progress within the communications engineering field. You will act as a key point of contact on our helpdesk for comms-related queries, resolving issues efficiently, escalating where appropriate, and ensuring outstanding service delivery for both our internal teams and partner environments. Responsibilities: • Provide 2nd and 3rd line remote support for VoIP, broadband, hosted PBX systems, and data networking issues., • Troubleshoot call quality problems, registration failures, device provisioning issues, and SIP configuration faults., • Support partners with router, firewall, VLAN, QoS and basic networking changes (within defined scopes)., • Diagnose and resolve WAN/LAN connectivity problems using monitoring and diagnostic tools., • Manage tickets end-to-end, ensuring timely updates, clear communication, and excellent customer experience., • Escalate complex issues to senior engineers with detailed technical notes and findings., • Maintain accurate documentation of systems, network diagrams, configurations, and troubleshooting steps., • Experience in VoIP or communications support roles (1-2 years ideal)., • Good understanding of SIP, RTP, NAT, and VoIP fundamentals., • Basic knowledge of routing, switching, VLANs, and firewall concepts., • Strong problem-solving skills and ability to diagnose issues logically., • Excellent communication skills with a customer-first mindset., • Ability to work effectively in a fast-paced helpdesk environment., • Desire to grow skills and progress toward more advanced comms engineering roles., • Exposure to hosted VoIP platforms (e.g., Yealink, Gamma, Horizon, CallSwitch, etc.), • Experience with DrayTek, Unifi, Aruba, or similar networking solutions., • Salary of £28,000 - £32,000 per annum (depending on experience)., • Inclusive EMI Share Equity Scheme - own a slice of the 'Purple Pie'., • Birthday day off., • Additional day off for personal life milestones., • "Give Back Day" for supporting a charity of your choice., • Perkbox discounts across shopping, gyms, restaurants and more., • Regular social events and team-building opportunities. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; Telecoms Service Desk Technician, Comms Support, 2nd Line Support, 2nd Line Helpdesk Engineer, Technical Support, Helpdesk Support Technician, Fault Desk, Telecoms Service Desk and Telecommunications Support Technician will also be considered for this role.

Job Title: Senior Field Based Comms Engineer Location: Pencoed, Bridgend (Field Based) Salary: £33,000 - £37,000 per annum depending on experience Job Type: Full time, Permanent Working Hours: Monday to Friday - 8am to 6pm (8.5 hour day / 42.5 hours in between these times) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: We are seeking a skilled Communications Engineer, with extensive experience in data networking and structured cabling to join our technical team. The ideal candidate will be responsible for the design, installation, and maintenance of VoIP systems, network infrastructure, and data cabling within our group and Partner environments. This is a hands-on role combining both network engineering expertise and practical on-site cabling and deployment work. Travel, nights away, and occasional weekend work will be required, but notice will always be given in advance. Responsibilities: • Install, configure, and support VoIP phone system, • Manage and maintain PBX systems, SIP trunks, and related network components., • Work with ISPs and SIP providers to resolve connectivity and call routing issues., • Design, deploy, and maintain LAN/WAN infrastructure including switches, routers, and firewalls., • Configure VLANs, DHCP, DNS, VPNs, and QoS policies to support voice and data networks., • Conduct site surveys and assist in planning network topologies., • Perform diagnostics, monitoring, and performance tuning on network equipment., • Install Cat6, and fibre cabling systems according to best practices., • Fluke Test and certify new cabling installations., • Maintain accurate documentation of network layouts, configurations, and cabling routes., • Provide Level support for escalated network and VoIP issues., • Working away is required in this role to support our partners, • Proven experience in VoIP engineering and network administration., • Strong understanding network routing/switching., • Experience with structured cabling installation and cable testing tools., • Familiarity with Routers DrayTek, and Aruba Wi-Fi, • Hands-on experience with PoE switches, IP phones, and network monitoring tools., • Competitive salary of £33,000 - £37,000 (experience depending)., • Inclusive EMI Share Equity Scheme - own a slice of the "Purple Pie.", • Day off for your birthday., • Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays., • Give back day to support your chosen charity., • Savings on gym memberships, shopping and other discounts available through Perkbox., • Variety of social events & team building opportunities are available., • Opportunities for professional growth and development. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; Communications Engineer, Telecoms Support, 2nd Line Support, VoIP Engineer, IT Network Engineer, VoIP, Network Administrator and Telecommunications Support Technician may also be considered for this role

Job Title: Senior IT Helpdesk Technician Location: Pencoed, Bridgend, South Wales Salary: £35,000 - £42,000 per annum (experience depending) Job Type: Full-time / Permanent (Flexible hours between 8am - 6pm, core hours 9am - 5:30pm) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: We are now seeking a Senior IT Technician to join our team in Bridgend. This is a senior-level role ideal for a highly skilled and experienced IT professional with strong 3rd Line support capabilities and a proactive approach to problem-solving and service delivery. This role will also include attending our partners' sites, when on-site assistance is needed. Responsibilities: • Provide expert-level technical support across a wide range of technologies including servers, networks, cloud platforms, and end-user devices., • Act as a senior escalation point for complex incidents and service requests, ensuring timely and effective resolution., • Lead root cause analysis and implement long-term solutions to recurring issues., • Support and manage infrastructure projects such as server migrations, network upgrades, and cloud deployments., • Maintain and improve internal documentation, processes, and knowledge base articles., • Deliver on-site support for critical issues and project work as required., • Collaborate with junior technicians to mentor and support their development., • Ensure SLAs and KPIs are met consistently, with a focus on customer satisfaction and service quality., • Minimum 3-5 years' experience in a 2nd/3rd Line IT support role, ideally within a managed service provider or multi-client environment., • Strong technical knowledge in:, • Windows Server (2016/2019/2022), • Microsoft 365 administration and support, • Active Directory, Group Policy, DNS/DHCP, • Networking (VLANs, firewalls, routers/switches), • Virtualisation technologies (Hyper-V, VMware), • Backup and disaster recovery solutions, • Experience with remote monitoring and management (RMM) tools and ticketing systems., • Excellent troubleshooting and diagnostic skills., • Strong communication and interpersonal skills, with a customer-first mindset., • Ability to work independently and manage multiple priorities., • Competitive salary of £35,000 - £42,000 per annum (experience depending)., • Inclusive EMI Share Equity Scheme - own a slice of the "Purple Pie.", • Day off for your birthday., • Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays., • Give back day to support your chosen charity., • Savings on gym memberships, shopping and other discounts available through Perkbox., • Variety of social events & team building opportunities are available. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; Senior IT Support Engineer, Senior IT Service Engineer, IT Service Desk Technician, 1st Line Helpdesk Engineer, IT Support Technician, 1st Line Support Engineer, Support Technician, IT Support Engineer, 1st Line Support Technician, Technical Support, IT Support, Telecoms Support Engineer may also be considered for this role.

Join our growing team at Anglian Home Improvements, a leading provider of high-quality installation services for windows, doors, conservatories, and roof trims. We pride ourselves on delivering exceptional craftsmanship and excellent customer service. We are looking for skilled installers to help us continue our tradition of excellence. The Role Due to continued growth and demand, we are seeking experienced self-employed Window & Door Installers to join our hardworking team. In this role, you will be responsible for the precise installation of our fantastic products in and around the local area. You will work closely with clients to ensure that all installations meet our high standards of quality and safety. Key Responsibilities • Install and fit windows & doors with precision and care., • Install and secure products using the appropriate tools and techniques., • Accurately measure and cut materials for optimal fitting., • Complete interior and exterior finishing work, including trim and moulding., • Always providing excellent customer service and professionalism., • Proven experience as a Window & DoorInstaller or similar role., • Strong knowledge of carpentry and joinery techniques., • Familiarity with building codes and safety regulations., • Proficiency in using hand and power tools., • Excellent attention to detail and problem-solving skills., • Ability to work independently and as part of a team., • Uncapped earning potential, weekly payments, • Immediate start, • Monthly incentives & prizes, • Continuous volumes of work, • Opportunity to develop in the industry Kick start your career in the industry with the best and join our Anglian family! Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.

🌟Software Engineer 📍Bridgend - (hybrid working once fully trained in role) 💷£33,000 - £38,000 We’re partnering with a manufacturing organisation seeking a Software Engineer to join their Engineering team. This is an exciting opportunity to work at the intersection of manufacturing technology, IT systems, and data, supporting advanced production environments through innovative software solutions. 🔧 The Role You’ll play a key role in developing and supporting manufacturing IT systems, driving improvements in data management, system performance, and production technology integration. Working within a collaborative engineering environment, you will: • Maintain and enhance critical manufacturing IT systems, • Take ownership of production-level applications (deployment, monitoring & support), • Design, develop and integrate new software solutions for manufacturing operations, • Build tools for data collection, analysis, visualisation and communication, • Collaborate cross-functionally with engineering and production teams, • Identify opportunities to introduce innovative technologies into live environments 🎯 What We’re Looking For Essential: • Degree in Engineering, Computer Science, or related discipline, • Experience with PHP, ReactJS, JavaScript, HTML/CSS, • Strong communication skills and ability to work cross-functionally, • Self-starter who can manage priorities and deliver high-quality solutions, • Creative problem-solver with a passion for continuous learning Desirable: • GitLab/GitHub experience, • Experience with JSON document databases (e.g. MongoDB, Couchbase), • Comfortable supporting operational systems in a fast-paced environment If you're passionate about applying software engineering in a real-world production environment, we’d love to hear from you.

Financial Crime Analyst (Monitoring & Assurance) page is loaded## Financial Crime Analyst (Monitoring & Assurance)locations: UK - Bridgendtime type: Full timeposted on: Posted Todayjob requisition id: 2026-77Job Title: Financial Crime Analyst (Monitoring & Assurance)Reporting to: Sen

A leading specialty insurer in Bridgend is seeking a Financial Crime Analyst to support financial crime monitoring and compliance assurance. The role includes producing reports for stakeholders and enhancing monitoring frameworks.

The TMHCC Data Office is a dynamic, forward-thinking team where data analytics, data design & engineering, and data governance come together to drive meaningful impact across the business. Drive adoption of the Data Governance tools to support the automation of Data Quality monitoring, Data Catalogu