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Job Title: Client Relations Manager / Sales Administrator \n Location: Pencoed, Bridgend \n Salary: £27,500 per annum \n Job Type: Permanent, Full time \n About us: \n Flotek Group are the fastest growing Tech Company in the South West providing IT and Comms technology to small & medium businesses. \n With regional sales and support locations across the South West, our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. \n About the role: \n As part of our growth plans, we're seeking an experienced customer relations individual that has a real passion for delivering excellence and ensuring customer service is at the heart of everything we do. \n Job Responsibilities: \n\n • Be the primary point of contact and build long-term relationships with customers\n, • Develop a trusted relationship with key accounts\n, • Complete Regular account reviews\n, • Upsell and cross sell products and services into existing customers\n, • Deal with sales orders for existing clients\n, • Complete regular analysis of our customers product penetration and look at ways to increase the footfall across our base\n, • Resign customer contracts\n, • Increase profitability across the customer base\n, • Ensure customer retention - meeting minimum renewal objectives\n, • Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis\n, • Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships\n, • Liaise between the customer and internal teams\n, • Deal with any inbound customer account queries\n, • Help customers with reviewing their latest technology requirements\n\n About you: \n Job Experience Required: \n\n • A positive attitude with a can do approach to everything!\n, • IT and Comms knowledge preferable but not essential\n, • Customer Service Experience\n, • Sales experience\n\n What we offer: \n\n • Basic Salary £27,500\n, • Commission package available with expected OTE of £30,000\n, • Staff Share Equity Scheme\n, • 21 Days Holiday increasing to 25 with 3 years of service (+ bank holidays)\n\n Please click on the APPLY button to send your CV and Cover Letter for this role. \n Candidates with experience of; Customer Retention, Customer Service, Sales Executive, Customer Relations, Client Services, Customer Support, Client Services, Customer Service Executive, Customer Service Telephone Consultant, Telephone Customer Service Representative, Customer Advisor, Account Manager, Sales Account Executive may also be considered for this role.

Job Description Job Title: Business Development Executive A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible. Location: Pencoed, Bridgend Salary: £30,000 - £35,000 per annum, OTE £47,000 Job Type: Full-time, Permanent Working Hours: Monday to Friday - 8:30am to 5.00pm Who are We: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our 'Purple Army' and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a 'Wow!' About The Role: Our BDE team are a mission critical part of our business. We have ambitious growth plans and our BDE team will play an integral part in us achieving our growth targets. We are therefore seeking a proactive and results-oriented Business Development Executive to join our team. Your primary role will be to generate new business opportunities through outbound appointment setting. You will play a crucial part in driving growth and success for Flotek Group by setting high-quality appointments for our field sales team. Key Responsibilities: • Outbound Appointment Setting: Conduct outbound calls to potential clients to set appointments for the field sales team Lead Generation: Identify and qualify new business opportunities through outbound calling outreach Relationship Building: Develop and maintain relationships with leads, ensuring they are well-informed and engaged Data Management: Maintain accurate records of all activities using the outbound sales CRM Prospecting: Listening and understanding business owners, uncovering pain points, supplier information and expiry dates of IT and telecoms contracts to build pipeline and future opportunities. What we're looking for: • Proven experience in a business development or sales role Excellent communication and interpersonal abilities Ability to analyse data and identify trends and pain points Experience in the IT and Communication sector is a plus Proficiency in CRM software and other sales tools Benefits: • Salary: £30,000 - £35,000 per annum Uncapped Commission - realistic OTE £47,000 EMI Share Equity Scheme - own a slice of the 'Purple Pie.' Day off for your birthday. Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays. Give back day to support your chosen charity. Savings on gym memberships, shopping and other discounts available through Perkbox. Variety of social events & team building opportunities are available. Opportunities for professional development and career progression. Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. xrnqpay Candidates with the experience or relevant job titles of; Sales Advisor, Sales, External Sales, Sales Person, Senior Business Development, B2B, Sales Development, B2B Sales Executive, Direct Sales, Account Manager, Internal Sales Person, New Business Executive may also be considered for this role.

Account Manager Commercial Insurance Location: Pencoed, Bridgend Salary: £28,000 - £30,000 per annum Hours: Full-Time Working Pattern: Hybrid working considered Our client Our client is an established independent insurance broker with a strong reputation for delivering exceptional customer service. They are looking for an Account Manager to join their supportive and growing team, offering excellent opportunities for development and career progression. The Role This is a fantastic opportunity for an experienced insurance professional to take ownership of an established portfolio of commercial clients. As an Account Manager, you will be responsible for building strong client relationships, delivering tailored insurance solutions, and ensuring a smooth and efficient service throughout the customer journey. Key Responsibilities Manage and develop an existing portfolio of commercial insurance clients Build strong relationships and provide a high level of customer service Manage renewals, mid-term adjustments, and client enquiries Liaise with insurers and underwriters to secure the best cover and terms Support clients with policy queries and claims-related matters Work closely with Account Executives to deliver a seamless service Requirements Minimum 2 years experience within the insurance industry, ideally within account handling or account management Strong communication and relationship-building skills Excellent organisational skills with strong attention to detail Proactive, reliable, and customer-focused approach Cert CII qualification is desirable Benefits Hybrid working options Private Medical Insurance Enhanced Pension Scheme Family-orientated working environment Excellent career progression opportunities If you are an experienced insurance professional looking to take the next step in your career with a supportive and growing business, we would love to hear from you. TPBN1_UKTJ

PPA Portfolio Development Manager Permanent Field based Competitive salary, commission scheme and company car CLOSING DATE – 9 September Who we are: We’re not just talking about making a difference, we’re making it happen. We generate dispatchable, renewable power and create stable energy in an uncertain world. Building on our proud heritage, we have ambition to become the global leader in sustainable biomass and carbon removals. You’ll be joining our teams of practical doers, future thinkers and business champions. We’re enabling a zero carbon, lower cost energy future for all, and working hard to decarbonise the planet for generations to come. About the role: As part of the Renewables Team, you will; - Develop and maintain strong relationships with existing and prospective Third Party Intermediary (TPI) partners to grow the Power Purchase Agreement (PPA) pipeline and improve conversion rates. - Build a deep understanding of market dynamics by gathering structured market intelligence and TPI feedback, helping to shape product development, strengthen PPA propositions, and enhance wider commercial offerings. - Act as a visible ambassador for the renewables business by representing Drax at industry events, conferences and forums, building brand awareness, strengthening market presence, and delivering presentations where appropriate. - Collaborate closely with import sales teams and their TPI networks to increase awareness, understanding and promotion of Drax’s PPA and broader renewable energy propositions. - Identify and develop commercial opportunities that support gross margin growth across Drax’s full suite of products and services. - Create, implement and maintain detailed account plans for key TPI partners and customers, ensuring a strategic and proactive approach to relationship management and business growth. Who we’re looking for: To be successful in this role you’ll ideally have… - Good understanding of the UK power market, renewable energy sector and Power Purchase Agreement (PPA) landscape. - Proven experience in business development, account management or partner management within the energy industry. - Strong relationship-building skills, with the ability to develop and maintain effective partnerships with TPIs, customers and internal stakeholders at all levels, including C-suite executives. - Commercially astute, with the ability to identify opportunities, grow sales pipelines, improve conversion rates and contribute to margin growth. - Excellent communication and presentation skills, with the confidence to represent the business externally and clearly articulate renewable energy solutions and propositions. - Ability to gather, analyse and communicate market intelligence and partner feedback, translating insights into recommendations that support product and proposition development. - Highly organised, self-motivated and proactive, with the ability to manage multiple priorities and deliver against key strategic business objectives. Rewards and benefits: As you help us to shape the future, we’ve shaped our rewards and benefits to help you thrive and support your lifestyle. If successful in this role you’ll get: - A discretionary bonus depending on company performance - Private Healthcare - SAYE (Sharesave): discretionary scheme from time to time - Personal accident cover - Group personal pension plan where we’ll pay up to 10% - Holiday 25 days plus bank holidays - Reimbursement of the cost of your annual membership of one relevant and appropriate professional body We’re committed to making a tangible impact on the climate challenge we all face. Drax is where your individual purpose can work alongside your career drive. We work as part of a team that shares a passion for doing what’s right for the future. With Drax you can shape your career and a future for generations to come. Together, we make it happen. At Drax, we’re committed to fostering an environment where everyone feels valued and respected, regardless of their role. To make this a reality, we actively work to better represent the communities we operate in, foster inclusion, and establish fair processes. Through these actions, we build the trust needed for all colleagues at Drax to contribute their perspectives and talents, no matter their background. Find out more about our approach here. Talk to us about flexible working! How to apply: Think this role’s for you? Click the ‘apply now’ button to begin your Drax journey. If you want to find out more about Drax, check out our LinkedIn page to see our latest news. We understand that you may have some additional questions about the role. If you’d like to have a confidential chat to discuss the role in more detail, please email (email address removed) We reserve the right to close roles early when the particular role and / or location has had sufficient applications

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