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Head of Complex Care Role Overview The Head of Complex Care is responsible for the strategic leadership, clinical oversight, and operational delivery of complex care services. This role ensures high-quality, safe, and compliant care for individuals with complex health needs while driving service growth, performance, and excellence. You will lead multidisciplinary teams, oversee care packages, and ensure services meet CQC standards, safeguarding requirements, and best clinical practice. Key Responsibilities 1. Clinical & Service Leadership • Provide leadership across all complex care services (e.g. neurological, spinal injuries, tracheostomy, ventilated patients), • Ensure delivery of safe, effective, person-centred care, • Oversee clinical governance, risk management, and safeguarding, • Act as escalation point for complex clinical or operational issues, • Lead continuous improvement in care standards and outcomes 1. Operational Management • Oversee day-to-day performance of complex care packages, • Ensure appropriate staffing levels, skill mix, and rota efficiency, • Monitor service delivery against KPIs (quality, utilisation, incidents), • Manage budgets, cost control, and package profitability, • Ensure smooth onboarding and mobilisation of new care packages 1. Compliance & Governance • Ensure full compliance with CQC regulations, NICE guidelines, and safeguarding frameworks, • Lead audits, inspections, and regulatory responses, • Maintain accurate documentation, care plans, and risk assessments, • Investigate incidents and implement corrective actions, • Drive a strong culture of accountability and quality assurance 1. Business Development & Growth • Support acquisition of new complex care packages, • Build relationships with:, • ICBs (Integrated Care Boards), • Case managers, • Local authorities, • Hospitals and discharge teams, • Contribute to tendering, proposals, and service expansion, • Identify opportunities to grow and scale the complex care division 1. Team Leadership & Development • Lead, mentor, and develop clinical and operational teams, • Oversee recruitment, retention, and performance management, • Ensure staff are trained and competent in complex care delivery, • Promote a high-performance, patient-focused culture 1. Stakeholder Management • Act as senior point of contact for clients, families, and commissioners, • Manage relationships with external clinical professionals, • Ensure high levels of client satisfaction and trust Key Requirements Experience • Significant experience in complex care / community care leadership, • Proven track record managing high-value, high-dependency care packages, • Experience working with CQC-regulated services, • Strong understanding of NHS, ICBs, and commissioning structures, • Experience in service growth and mobilisation Qualifications • Registered Nurse (RGN/RMN/RNLD) – preferred or required depending on service, • Relevant leadership or management qualification (desirable) Skills & Competencies • Strong clinical judgement and decision-making, • Commercial awareness and budget management, • Excellent leadership and team development skills, • Confident communicator with senior stakeholders, • Highly organised with the ability to manage multiple priorities KPIs / Success Measures • CQC ratings and compliance outcomes, • Service quality and incident reduction, • Staff retention and performance, • Growth in complex care packages, • Client and commissioner satisfaction

Please Note we don't provide Sponsership\nGK healthcare is a healthcare recruitment consultancy with a reputation for providing outstanding service across UK. If you are interested to work in multi-bedded hospitals with any of the following organisations such as NHS, Nursing Homes,Private Cares, Elysium and Ramsey hospital.\nResponsibilities:\n·Supporting residents with their wellbeing on a day-to-day basis.\n·Monitor, observe and record progress, ensuring care plans are followed effectively.\n·Work collaboratively with healthcare professionals, families and other support staff to ensure comprehensive care.\n·Provide one to one support.\nRequirements:\n·Right to work in the UK\n·Must have at least 6 months experience\n·Must have Mandatory health training certificate\n·A valid Enhanced DBS\nNVQ LEVEL 3 Training\nMedication Training\nBenefits:\nWeekly pay\nPension scheme\nHoliday pay\nSchedule:\n10-hour shift\n12-hour shift\n8-hour shift

Please Note we don't provide Sponsership\n\nGK healthcare is a healthcare recruitment consultancy with a reputation for providing outstanding service across UK. If you are interested to work in multi-bedded hospitals with any of the following organisations such as NHS, Nursing Homes,Private Cares, Elysium and Ramsey hospital.\n\nResponsibilities:\n\n·Supporting residents with their wellbeing on a day-to-day basis.\n\n·Monitor, observe and record progress, ensuring care plans are followed effectively.\n\n·Work collaboratively with healthcare professionals, families and other support staff to ensure comprehensive care.\n\n·Provide one to one support.\n\nRequirements:\nYou'll need to have current NMC registration and a good knowledge of the most up-to-date clinical practices to join us as a Registered Nurse (RGN). Experience of producing well-developed care plans and detailed risk assessments is important too, as is an understanding of regulatory frameworks, including DoLs/MCA and Royal Pharmaceutical guidelines. Dedicated and compassionate, you'll pride yourself on your person-centred, thoughtful approach to nursing.\n\n·Right to work in the UK\n\n·Must have at least 6 months experience\n\n·Must have Mandatory health training certificate\n\n·A valid Enhanced DBS\n\nBenefits:\n\nWeekly pay\n\nPension scheme\n\nHoliday pay\n\nSchedule:\n\n10-hour shift\n\n12-hour shift\n\n8-hour shift

Customer Success Manager – UK & Ireland (Remote + Ability to Travel) SciPro are partnered with a pioneering AI-powered medical imaging company fundamentally shaping the way healthcare professionals work, contributing to early detection and appropriate treatment of health conditions. With a strong presence internationally and having secured a significant round of funding, they are exceptionally positioned for further growth. The Role You will manage end-to-end customer relationships across the UK and Ireland, with the ability to travel to partnership sites when needed. This is a hands-on role requiring a blend of clinical understanding and commercial adeptness to drive platform utilisation and ensure long-term account retention. Key Responsibilities • Drive clinical adoption and platform utilisation across diverse healthcare deployments., • Manage the end-to-end customer lifecycle, including project-managing new site installations and system upgrades., • Conduct regular strategic account reviews to evaluate usage trends, service needs, and growth opportunities., • Conduct direct customer touchpoints, providing training and attending clinical procedures to ensure optimal product usage., • Work closely with the commercial team to identify growth opportunities, manage renewals, and execute at-risk account recovery., • Maintain high-level commercial awareness to expand the company's footprint within the territory. What they are looking for • 3-5 years of experience in a customer-facing role within healthcare, MedTech, or a regulated clinical software environment., • An understanding of hospital clinical workflows, staff hierarchies, and the NHS (or equivalent public health systems)., • Proven ability to independently manage complex, multi-stakeholder accounts with a proactive approach to problem-solving., • Exceptional communication skills to navigate change management within clinical settings., • A valid driving license and the ability to travel to customer sites as required. This is an exciting opportunity to join a mission-driven company at a critical stage of growth, working with life-saving AI technology that is transforming patient outcomes in multiple therapeutic areas. If this sounds of interest, feel free to apply or reach out directly for more information.

The role involves assessing, diagnosing, and treating patients independently while collaborating with GPs and other healthcare professionals. Opportunities for career development and joining the NHS pension scheme are offered.

NHS Professionals is seeking a Flexible Worker Advisor / Trust Recruitment Coordinator based in Rotherham. This fixed-term position until March 2027 involves sourcing, supporting, and guiding NHS staff through recruitment.

Your main responsibilities will include sourcing, supporting and guiding NHS staff across various clinical groups—from porters to doctors and nurses to midwives—through the recruitment process.

Join WithYou as a Pharmacy Technician in Rotherham. ROADS - Carnson House is seeking a Pharmacy Technician who has a passion for working with people who use drugs and alcohol to join their experienced and friendly clinical team. ROADS - Carnson House provides free and confidential services, without judgement, to adults and young people facing challenges with drugs and alcohol across Rotherham. Your expertise will support clients on their recovery journey. If you're passionate about making a difference, we want to hear from you. Please refer to the linked job description to support your application. This is a full time, fixed term position until 22/01/2027. There will be occasional Saturday working required for this role. The team are happy to consider less than full time hours or working on a job share basis. We want to support our candidates to bring their best selves to work - many of our employees work flexibly in different ways, so please get in touch to discuss your individual circumstances. We are unable to guarantee this but do welcome transparency at application stage so that we can explore this with you. The closing date for applications is 30th April 2026. Please note that this role may close early should sufficient applications be received, so early application is advised. All applicants should submit a CV along with a cover letter explaining why they would like to be considered for this role. About the Role At WithYou. Pharmacy Technicians form the heart of the Medicines Management team. Working as a Pharmacy Technician in a WithYou service is a varied and rewarding role. The successful candidate will have hands-on involvement in all aspects of clinical operations, from harm reduction work (including needle and syringe provision services) to working closely alongside clinicians and community pharmacies to ensure continuity of service to our clients. The role will also include support with clinical incident management and prescription handling (please see the Job Description for more information). Rotherham Alcohol and Drug Service (provided by WithYou) provides free and confidential support to adults and young people experiencing challenges with drugs and alcohol. The service works closely with other local organisations including South Yorkshire Police and the Police and Crime Commissioner, The Rotherham NHS Foundation Trust, HMP Doncaster, MESMAC, community pharmacies and local GPs, commissioned by Rotherham Metropolitan Borough Council. The successful candidate should be a well-organised, proactive individual with a passion for learning new skills and creating strong working relationships, both within the organisation, and with stakeholders external to WithYou. You will be compassionate and motivated, with the ability to connect quickly with the people we support, treating them respectfully and with dignity. Above all, we are looking for someone who is passionate about what we do, with a positive and engaging approach to our clients and staff. If you would like to have a chat about whether this role might be right for you please reach out to . Benefits 28 days annual leave, plus bank holidays An extra day off for your birthday or a special occasion of your choice Enhanced maternity, paternity and adoption leave 2 days paid volunteer leave per year Auto-enrollment into We Are With Yous pension scheme Access to a Blue Light Card - giving you great savings on big high-street and online brands Flexible working opportunities and access to a range of services and resources to support you with your wellbeing We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period Requirements To successfully carry out this role you will need: to be a registered Pharmacy Technician with the GPhC an NVQ Level 3 Pharmacy Services BTEC Pharmacy Technician (or equivalent) interest or experience in working with people who access substance use services confidence in communicating with clients and professionals, and able to work collaboratively experience of providing medicine related advice to clients/carers experience of working in a multi-disciplinary team knowledge of controlled drugs regulations be organised, able to prioritise well and deal with unexpected demands on your time to be comfortable using IT and gathering, monitoring and analysing data good oral and written communication skills be able to work alone but also recognise when to refer in line with your personal/professional limitations able to travel to different locations as and when required Please note annual GPHC fees are paid as part of our benefits offer. TPBN1_UKTJ

Pertemps Medical Professionals is seeking a Consultant in General Surgery to work full-time in West Yorkshire. The role offers a pay rate of £120 per hour, working 40 hours per week under NHS Framework pay.

This role offers a competitive pay rate of £120 per hour under the NHS framework.

NHS Professionals is seeking a Patient Pathway Administrator at Churchill Hospital. Ideal candidates will have NHS experience, excellent IT and communication skills, and a vocational level 3 qualification or relevant experience.

The role offers competitive pay at NHS Framework rates, with immediate start and a duration of 2 months with potential for extension. This position provides a great opportunity to work alongside the NHS client and receive support from an industry-leading recruiter.

A medical staffing agency is seeking an experienced Consultant Medicine – Neurology in the West Midlands.The role involves providing high-quality medical care and requires a valid GMC Licence to Practice and relevant experience.The position offers a competitive pay rate of £120 per hour with full

NHS Professionals Limited is seeking an Advanced Neurological Occupational Therapist to join Hertfordshire Community NHS Trust.

This full-time position offers the opportunity to provide one-on-one care under an NHS framework.

NHS Professionals is seeking a Neurological Occupational Therapist for the Adult Services Department at Danesbury Neurological Unit, Welwyn.

A healthcare staffing agency is seeking a Consultant in Obstetrics and Gynaecology to join the NHS team in South Yorkshire. The position requires full-time hours (40 per week) and offers NHS framework pay rates.

We have an exciting opportunity for a Neurological Occupational Therapist in Hertfordshire Community NHS Trust to join the Adult Services Department at Danesbury Neurological Unit, Welwyn.

The position is full-time at 40 hours per week, offering competitive NHS Framework pay of £55 per hour, with an initial duration of 2 months and potential for extension.

Here at NHS Professionals, we run England's largest NHS staff bank and are experts at putting people in places to care. We have an exciting opportunity for a NeurologicalOccupational Therapist in Hertfordshire Community NHS Trust to join the Adult Services Department at Danesbury Neurological Unit,

A leading recruitment agency is seeking a Band 7 Pharmacist for an NHS client in South London.

NHS Professionals is seeking a Specialist Physiotherapist to join the MSK Outpatient Physiotherapy Department at George Eliot Hospital NHS Trust. The benefits include weekly pay, NHS discounts, and flexible working options, ensuring an opportunity for professional growth.

The role offers competitive pay at £75 per hour within the NHS framework, and provides full-time work at 40 hours per week for a duration of 2 months, with potential for extension.

The position offers full-time hours at NHS Framework rates, with a 2-month duration and potential for extension.

A healthcare staffing agency is seeking a Specialist Registrar in Obs & Gynae for a full-time role in the West Midlands.This position requires a GMC Licence to Practice and relevant experience in general Obs & Gynae.The role also includes a comprehensive support system for revalidation and CPD accre

A recruitment agency in healthcare is seeking a Band 6 Radiographer for an NHS client in the East Midlands.

Pertemps Medical Professionals is seeking an experienced Specialty Doctor Surgery in General Surgery for a full-time role in West Midlands. Successful candidates will provide one-on-one care under the NHS framework, and must hold a GMC Licence to Practice, along with relevant experience and the righ

This full-time role offers competitive pay at NHS Framework rates starting at £120 per hour.

The role offers NHS framework pay at £75 per hour for a duration of 6 months, with the possibility of extension.

A leading medical staffing agency is seeking a Specialist Registrar A & E for an Urgent Care Centre in South East England.The position offers a full-time role at a competitive pay rate of £75 per hour, with an initial duration of 2 months and potential extension.Applicants must hold a GMC Licence t

The successful candidate will provide high-quality medical care and work directly within NHS frameworks at a competitive pay rate.

Pertemps Medical Professionals is seeking an experienced Consultant Medicine specializing in Neurology for a full-time position in East Midlands. This position with NHS offers a grade of Consultant Medicine, 40 hours per week, and a contract duration of 8 months with a potential extension.

A leading healthcare recruitment agency is seeking an experienced Consultant Surgery – Urology to work with an NHS client in South West England. This full-time position offers highly competitive pay rates and the opportunity for ongoing professional development in an NHS environment.

A leading medical recruitment agency is seeking a Specialty Doctor in Anaesthetics for obstetrics in North East England.The role offers a competitive pay rate of £75 per hour, full-time hours approximately 40 per week, and a duration of 2 months with the possibility of extension.Ideal candidates wi

A staffing agency for healthcare professionals is seeking an experienced Registrar in General Paediatrics.

A medical staffing agency is seeking an experienced Consultant for Stroke Medicine in the West Midlands.The role offers a competitive rate of 120 per hour, requires full-time commitment of 40 hours per week, and an immediate start.Candidates must hold a GMC Licence, have relevant experience, and pas

A leading medical recruitment agency is seeking an experienced Consultant Surgeon in ENT for a full-time position in South Yorkshire.The role offers an hourly rate of £120 and requires candidates to hold a GMC Licence and have relevant experience.The position is for 2 months with the potential to e

A leading medical staffing agency is seeking an experienced Consultant in Surgery for Trauma / Orthopaedics to work in North West England.This position offers full-time hours at a competitive rate of £120 per hour.Candidates must hold a GMC Licence to practice and have the right to work in the UK.T

A medical recruitment agency is seeking an experienced Specialty Doctor in General Surgery to work in Yorkshire at a competitive pay rate of £75 per hour.This full-time position requires candidates to hold a GMC Licence to Practice and have prior experience.The duration is 2 months with potential e

A healthcare recruitment agency is seeking a Band 5 Occupational Therapist for their NHS client in South London.

This is a 4-month position with potential for extension, providing a chance to work with a leading client in the NHS.

A leading medical recruitment agency is seeking an experienced StR Lower Medicine - General Medicine to work full-time in North West England.The role necessitates that candidates hold a GMC Licence to Practice and have relevant previous experience.This position offers a pay rate of £55 per hour, wi

A major medical staffing agency is seeking an experienced Consultant Surgery – Vascular to join their team in East London.The position offers a pay rate of £120 per hour, a full-time schedule of 40 hours per week, and a duration of 2 months with potential for extension.Applicants must hold a GMC

Pertemps Medical Professionals is seeking an experienced Specialty Doctor in Maxillofacial surgery for a full-time position in West Midlands. The role offers a competitive pay of £75 per hour under the NHS Framework, with an immediate start and a duration of 2 months with the potential for extensio

The role involves compliance with NHS frameworks and documentation provision.

A healthcare recruitment agency is seeking a Band 6 Occupational Therapist for an NHS client in South London.

Pertemps Medical Professionals is seeking registered mental health nurses (RMNs) with NHS experience for roles in Surrey, UK.

Pertemps Medical Professionals is seeking a Consultant in Genitourinary Medicine for a full-time role in North West England. The position offers NHS Framework pay at £100 per hour, working 40 hours weekly.