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Location: Hemel Hempstead Salary: From £28,000 (Depending on experience) + OTE Hours: Monday – Friday, 9am – 5.30pm You will be part of the team that provides a remarkable service to our customers, and your key objective will be to establish and sustain strong relationships. Identify upsell opportunities and maximise customer retention, through office-based support. You will be responsible for managing all aspects of the customer experience for a base of circa 30-60 business customers, billing over £1,000 per month. Key Tasks: • Build strong relationship with key contacts of all customers within allocated customer base., • Recognise and maximise upon upsell opportunities, working to ensure every Diamond customer utilises all SCG services and products., • Maintain excellent customer retention of 99.5% or above, never losing a customer without ensuring every avenue has been taken to avoid churn., • Effectively manage all incoming communication from customers and respond within timely manner., • Proactively manage base to ensure customers’ expectations are exceeded, • Provide mentorship to junior members of team. Skills & Experience: • 5+ years Customer service, Account management or Sales experience., • Strong expertise in telecoms industry., • Excellent verbal and written communication skills., • A proactive, positive (win-win) attitude., • Ability to recognise and pursue a sales opportunity, • Office 365 knowledge expertise, • Proactive approach and ability to bring new ideas to the team., • Ability to forge lasting relationships with customers and partners., • Good time management skills and ability to prioritise workload., • Mentorship skills, able to coach junior members of team Additional Benefits: • 21 Days’ holiday rising to 25 after 5 years of service, • Birthday off, • Childcare vouchers, • Employee mobile package, • Holiday Purchase scheme, • Reduced gym membership, • Retail discounts We Offer: • A competitive salary and bonus structure, • Full training, • Ongoing personal development, • A busy and fun working environment SCG is proud to be an equal opportunities employer. We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010. We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process.

The Vacancy We’re looking for a talented 3D CAD / BIM Technician to bring technical excellence, creativity, and collaboration to a growing Design Team. In this role, you’ll take the lead in developing detailed 3D models and technical drawings for a diverse range of water and wastewater treatment projects. You’ll work closely with multidisciplinary teams to ensure digital designs meet industry standards, support project coordination, and contribute to the continual enhancement of BIM workflows. Alongside hands-on modelling work, you’ll also provide mentorship, helping junior technicians develop their expertise and confidence. This is an opportunity to combine technical skill with leadership, driving quality and innovation across digital design processes. Please note that this role requires attendance in the office or on site at least 3 days per week. About the Role You’ll be part of a team delivering essential infrastructure projects that support clean water, safe drainage, and reliable services for communities. The work focuses on systems that keep water and wastewater treatment sites operating effectively, including power, process equipment, control systems, and supporting civil structures. The role involves contributing to projects ranging from detailed design through to system integration and commissioning, working collaboratively to solve real-world engineering challenges. What We’re Looking For We’re seeking someone who combines strong technical ability with a collaborative mindset and a passion for high-quality design. The ideal candidate will bring experience, problem-solving capability, and a desire to help advance digital engineering practices. Experience • 5+ years as a CAD/BIM Technician, ideally within the water or wastewater sector, • Proficiency in BIM tools (Revit, Navisworks) and CAD software (AutoCAD or similar), including managing complex models, • Experience in clash detection, model coordination, and multidisciplinary BIM integration, • Strong understanding of technical drawings, specifications, and quality control processes, • High attention to detail, accuracy, and strong organisational skills, • Effective communication and ability to collaborate across disciplines, • Strong problem-solving ability, with experience mentoring junior team members, • Ability to support project coordination, documentation, and BIM workflows, • Diploma or degree in Engineering, Architecture, Drafting, or a related field, • Proven experience ensuring model accuracy, compliance, and effective workflow management If you’re passionate about high-quality digital design, eager to collaborate across disciplines, and ready to contribute to essential infrastructure projects, we’d love to hear from you. Join a team delivering innovative solutions that make a real impact.

Senior Process Design Engineer Salary: £50,000 – £60,000 Location: Hemel Hempstead Contract: Permanent, Full Time Weekly Contractual Hours: 40 The Vacancy We are seeking a Senior Process Design Engineer to take a leading role within our Design Team, responsible for planning, directing, and delivering high‑quality process designs across a diverse portfolio of water and wastewater treatment projects. In this position, you will lead technical delivery, guide multidisciplinary teams, and ensure that all process solutions meet regulatory, environmental, safety, and client requirements. You will work closely with engineers, stakeholders, regulators, and clients to ensure designs are robust, efficient, and future‑focused. Alongside driving technical excellence, you will mentor junior engineers, champion innovation, and support the development of sustainable, cost‑effective treatment solutions that respond to the evolving needs of the water industry. Please note, this role requires attendance in the office or on site at least three days per week. About the Organisation This organisation operates within the UK water and civil engineering sectors, delivering essential infrastructure that supports clean water, safe drainage, and resilient wastewater services for communities. The business specialises in the systems that keep water and wastewater treatment facilities operating at peak performance. This includes power systems, process equipment, control systems, and the civil structures that support them. As a specialist contractor across mechanical, electrical, instrumentation, control and automation disciplines, the organisation delivers services ranging from equipment and control panel manufacture through to full system integration and commissioning. Teams combine strong technical expertise with a collaborative approach to solving complex engineering challenges, always with a focus on safety, sustainability, and quality. What We’re Looking For We’re looking for a technically strong and commercially aware process design engineer with proven leadership experience, excellent communication skills, and a passion for delivering innovative and sustainable water treatment solutions. Experience 7–10 years’ experience in process design engineering At least five years’ experience within the water or wastewater sector Proven delivery of complex treatment projects across design, testing, and commissioning phases Strong working knowledge of water quality standards, environmental regulations, and industry codes Knowledge & Skills Strong leadership capability with a focus on mentoring, innovation, and continuous improvement Excellent communication and stakeholder‑engagement skills across multidisciplinary teams Highly analytical and detail‑focused, with the ability to manage multiple priorities effectively Proactive, self‑motivated, and committed to sustainability and best practice Collaborative team player with sound technical judgement and problem‑solving ability In‑depth understanding of water and wastewater treatment processes, technologies, and equipment Essential Qualifications Bachelor’s degree in Chemical Engineering, Process Engineering, Environmental Engineering, or a related discipline Chartered Engineer (CEng) status, or actively working towards chartership Why Apply? This is an excellent opportunity to lead process design on technically challenging and meaningful projects, while playing a key role in delivering sustainable, high‑performing water treatment solutions that positively impact communities and the environment. Apply today and help shape the next generation of resilient, sustainable water infrastructure. Vacancy Reference: PR/029134 Vacancy Owner: Debbie De La Cruz | | (+44) 1296 611330 | (+44) 07470179145

🚧 We’re hiring: 3D CAD / BIM Technician – Water 🚧 💷 Salary: £30,000 – £45,000 📍 Location: Hemel Hempstead 🕒 Contract: Permanent | Full Time (40 hours per week) 🏢 Work pattern: Office‑based at least 3 days per week An established organisation is looking for an experienced 3D CAD / BIM Technician to join a growing design team delivering complex water and wastewater infrastructure projects. In this role, you’ll produce high‑quality 3D models and technical drawings, collaborate with multidisciplinary teams, and support project delivery through effective BIM processes. You’ll also have the opportunity to mentor junior technicians and contribute to the continuous improvement of digital design workflows. 🔧 Key responsibilities: • Producing and managing detailed 3D models and technical drawings, • Multidisciplinary model coordination and clash detection, • Ensuring compliance with design standards and quality processes, • Supporting and mentoring junior team members, • Contributing to the development of BIM workflows ✅ About you: • 5+ years’ experience as a CAD/BIM Technician, • Proficient in Revit, Navisworks, AutoCAD (or similar tools), • Experience working on complex, coordinated models, • Strong attention to detail and communication skills, • Relevant qualification or equivalent practical experience 🎯 What’s on offer: • Competitive salary and benefits, • Clear progression and development opportunities, • Supportive, collaborative working environment, • The chance to contribute to essential infrastructure projects 📩 Interested or know someone who might be? Get in touch or apply now. Vacancy Reference: PR/029129 Vacancy Owner: Debbie De La Cruz | | (+44) 1296 611330 | (+44) 7470179145

🔧 We’re hiring: Senior Mechanical Design Engineer 📍 Hemel Hempstead | 💼 Permanent | ⏰ 40 hours | 💷 £50,000–£60,000 We’re looking for a Senior Mechanical Design Engineer to take a lead role within our Design Team, delivering mechanical solutions across water and wastewater treatment projects that make a real impact. In this role, you’ll own the full mechanical design lifecycle — from concept through to commissioning — working closely with multidisciplinary teams to deliver safe, efficient, and sustainable solutions. You’ll also mentor junior engineers and help shape technical best practice across the business. ⚠️ Please note: This position requires attendance in the Glasgow office or on site at least 3 days per week 🔑 What you’ll be doing ✅ Leading mechanical design packages end‑to‑end ✅ Producing compliant designs aligned with HSE and environmental standards ✅ Supporting procurement, installation, commissioning, and optimisation ✅ Carrying out technical reviews and risk assessments ✅ Mentoring and developing junior engineers 🛠 What we’re looking for • 7–10 years’ experience in mechanical design engineering (water/wastewater ideal), • Strong knowledge of pumps, pipework, valves, blowers, and filtration systems, • Experience delivering designs within multidisciplinary teams, • Confident communicator with strong stakeholder engagement skills, • Organised, solutions‑focused, and commercially aware 🎓 Qualifications • Degree in Mechanical Engineering (or related discipline), • Chartered Engineer (CEng) or working towards, • Proficiency in AutoCAD, SolidWorks, or similar tools 🌍 Why join? You’ll be part of a business delivering essential, sustainable infrastructure, with the opportunity to influence technical direction, mentor others, and work on projects that positively impact communities and the environment. 👉 Interested? Apply now or message me directly to learn more. Vacancy Reference: PR/029133 Vacancy Owner: Debbie De La Cruz | | (+44) 1296 611330 | (+44) 7470179145

Location: Hemel Hempstead Salary: From £28,000 (Depending on experience) + OTE Hours: Monday – Friday, 9am – 5.30pm You will be part of the team that provides a remarkable service to our customers, and your key objective will be to establish and sustain strong relationships. Identify upsell opportunities and maximise customer retention, through office-based support. You will be responsible for managing all aspects of the customer experience for a base of circa 30-60 business customers, billing over £1,000 per month. Key Tasks: • Build strong relationship with key contacts of all customers within allocated customer base., • Recognise and maximise upon upsell opportunities, working to ensure every Diamond customer utilises all SCG services and products., • Maintain excellent customer retention of 99.5% or above, never losing a customer without ensuring every avenue has been taken to avoid churn., • Effectively manage all incoming communication from customers and respond within timely manner., • Proactively manage base to ensure customers’ expectations are exceeded, • Provide mentorship to junior members of team. Skills & Experience: • 5+ years Customer service, Account management or Sales experience., • Strong expertise in telecoms industry., • Excellent verbal and written communication skills., • A proactive, positive (win-win) attitude., • Ability to recognise and pursue a sales opportunity, • Office 365 knowledge expertise, • Proactive approach and ability to bring new ideas to the team., • Ability to forge lasting relationships with customers and partners., • Good time management skills and ability to prioritise workload., • Mentorship skills, able to coach junior members of team Additional Benefits: • 21 Days’ holiday rising to 25 after 5 years of service, • Birthday off, • Childcare vouchers, • Employee mobile package, • Holiday Purchase scheme, • Reduced gym membership, • Retail discounts We Offer: • A competitive salary and bonus structure, • Full training, • Ongoing personal development, • A busy and fun working environment SCG is proud to be an equal opportunities employer. We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010. We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process.

Candidates within 10 miles of Hemel Hempstead, Hertfordshire preferred. About us Aerospheres, a Krayden Company, is a trusted aerospace material supplier, providing the aviation industry with innovative solutions and exceptional, responsive service for over 30 years. Since 1990, Aerospheres has been a reliable aerospace material distributor in the UK, supplying the commercial airline and MRO (Maintenance, Repair, and Overhaul) sectors with a complete range of high-quality materials. Today, more than 800 airlines and maintenance facilities worldwide depend on our robust logistics network and our ability to source and deliver even the most hard-to-find materials - often with same-day or next-day turnaround. Job Overview We are seeking a recent, or soon to be, Graduate for a permanent role where full training will be given. The Demand Planning function is responsible for the creation of a sales demand forecast and overseeing the optimisation of inventory against a demand/supply forecast plan. The plan should be actively managed together with material requirements planning (MRP) to ensure a high level of fulfilment and availability. The Graduate will work in specific software systems and with internal and external stakeholders to drive continuous improvement, enhance forecast accuracy, and ensure compliance with company policies. They will provide insight into demand and supply patterns and their contribution to company profitability. Key Responsibilities • Run the Forecasting process with inputs from all relevant stakeholders to ensure data is accurate and assumptions agreed, • Refresh the Forecast on an agreed cadence, • Run the MRP process to identify stock replenishment needs and address stock shortages Maintain and update MRP parameters, including supplier lead times, sales forecasts, minimum stock limits, and preferred suppliers, • Support the team in preparing and raising purchase orders for stock replenishment based on MRP outputs. Oversee validation and approval of purchase orders to ensure accuracy and compliance, • Ensure stocking levels are maintained at optimal minimum and maximum levels to support business needs and customer order fulfilment, • Maintain and manage accurate master data within procurement systems to ensure reliable MRP outputs and reporting, • Leverage and manage dashboard tools such as Power BI to provide actionable insights for procurement and inventory management, • Troubleshoot data discrepancies and ensure alignment between operational data and reporting metrics, • Present actionable insights to senior management and stakeholders using data visualizations and performance dashboards, • Ensure compliance with company guidelines, purchasing policies, and procedures during all procurement activities, • Work closely with the procurement team to identify opportunities for process improvements, leadtime insights, and business enhancements, • Engage with internal and external stakeholders to align procurement strategies with business objectives and drive operational efficiency, • Facilitate cross-functional meetings to address supply chain risks, resolve bottlenecks, and drive process improvements, • Train and mentor junior procurement staff on MRP systems, data analysis tools, and best practices. Competencies and Key Skills • Strong skills in Maths and/or Statistics, • Understanding of Financial factors, • Commercial curiosity, • Any previous exposure to integrated Enterprise Resource Planning (ERP) systems would be advantageous, • Any prior experience in material planning would be advantageous, • Any prior experience in PowerBI or similar data analysis and reporting applications would be advantageous, • Ability to build and maintain effective relationships with staff, stakeholders, and suppliers., • Effective time management and prioritization skills to meet deadlines and achieve set targets, • Effective communication with various stakeholders, including senior management, suppliers, and junior staff, • Willingness to research and implement advanced forecasting techniques and stay up to date with best practices, • Keen focus on accuracy and detail in all aspects of procurement and data management, • Ability to work in a fast-paced environment with tight deadlines and multiple priorities Qualifications and Experience Levels • A bachelor’s degree in Maths/Statistics, Supply Chain management, Business Administration, or a related field is preferred, though equivalent qualifications will be considered, • Any experience in procurement, material planning, or supply chain analytics would be advantageous, • Computer literacy with advanced proficiency in Microsoft Office applications and any experience with Power BI, SQL, Python and AI tools for data analysis is advantageous. Training The successful candidate will be offered full training on the company systems and any application that is required to perform the role. Additional industry subject matter training such as Inventory Modelling will also be offered. Any additional qualification considered useful to the role will be considered and supported.

Join Our Team as a Junior Accounts Administrator! Are you ready to kick-start your career in the dynamic world of Logistics & Transportation? We are on the lookout for a detail-oriented and enthusiastic Junior Accounts Administrator to join our vibrant team in Welham Green! ✨ Salary: £27000 - £30000 DOE Based: Welham Green Hours: Mon- Friday 8am - 5pm or 9am - 6pm. Occasional Saturday overtime available What You'll Do: As a Junior Accounts Administrator, you will play a crucial role in supporting our financial operations. Your responsibilities will include: Assisting with invoicing and billing processes Maintaining accurate financial records and data entry Supporting month-end closing activities and reconciliations Communicating with clients and suppliers to resolve queries Collaborating with the accounts team to ensure smooth operations Providing general administrative support as needed Monthly payroll General office duties : Maintaining stock, ordering stationary, filing & printingWho You Are: We're looking for someone who is: Detail-oriented: Accuracy is key when dealing with accounts! Enthusiastic: Bring your positive energy and willingness to learn! Organized: You should thrive in a fast-paced environment and manage multiple tasks efficiently. A Team Player: Collaboration is at the heart of our success! The role will require to help out with other areas of the business Proficient with Numbers: Basic understanding of accounting principles will be a plus.Requirements: Previous experience in an accounts or administrative role is preferred but not essential Proficient in Microsoft Office, particularly Excel Confident using Sage & Xero Excellent communication skills, both written and verbal A valid driving license is required What We Offer: Permanent Position: Join us for the long haul! Friendly Work Environment: Work alongside a supportive team that values your contributions. Career Development: Opportunities for growth and professional development in the logistics field. Competitive Salary: We offer a package that reflects your skills and experience. Flexible Work Hours: We understand the importance of work-life balance. Why Choose Us? At our company, we pride ourselves on fostering a culture of teamwork and innovation. We believe in empowering our employees to grow and succeed. If you're looking to build a career in a thriving industry, we want to hear from you! Join us in making logistics seamless and efficient! We can't wait to meet you! We are an equal opportunity employer and welcome applications from all qualified individuals. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Technical Support Engineer Hemel Hempstead (Commutable from: Luton, Watford, Hatfield, Aylesbury, and Amersham) £32,000 - £40,000 + Hybrid Work Available (2 Days in Office, 3 Days Remote Working) + Full Industry Training + Career Progression + Holiday (Rising with Length of Service) + Pension + Benefits Are you qualified in either Electrical or Electronic Engineering? This is an excellent opportunity for someone looking to join a global market leader, in a stable and progressive role, where you will work in critical industries and have the opportunity to develop your career longer term. With an unrivalled reputation in their industry as innovators, this company specialise in the manufacture and design of products for the Data Centre and Telecoms industry and have a global presence. As part of a larger engineering group they have grown over the last few years thanks to further investment as well as market trends. In light of this, they are now looking for an additional Support Engineer to join their team based at their head office in Hertfordshire. In this role you will be working closely with a number of stakeholders such as, sales team, customers and technical department to provide ongoing support. This role will suit someone that is looking to be involved in a variety of projects, providing quotations and writing up specifications on request. This is a fantastic opportunity to join a company in a booming industry, where you will receive full training to become a technical expert and further your career. The Role: *Technical Support Engineer *Managing and reviewing customer requirements *Reviewing quotations, costing and documentation *Demonstrations and presentations *Project Management *Full training provided The Person: *Electronics / Electrical Engineering Degree (or similar) *Prepared to complete quotations and specifications *Looking for a client / customer focused role *Graduates or Junior level candidates are encouraged to apply and will be offered training. *Experienced Electrical Engineers or Electrical Lecturers or Electricians looking for a career change are encouraged to apply. Reference Number: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Nick Phillips at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates. Rise Technical Recruitment Limited is acting as an Employment Agency in relation to this vacancy

We’re looking for a talented 3D CAD / BIM Technician to bring technical excellence, creativity, and collaboration to a growing Design Team. In this role, you’ll take the lead in developing detailed 3D models and technical drawings for a diverse range of water and wastewater treatment projects. You’ll work closely with multidisciplinary teams to ensure digital designs meet industry standards, support project coordination, and contribute to the continual enhancement of BIM workflows. Alongside hands-on modelling work, you’ll also provide mentorship, helping junior technicians develop their expertise and confidence. This is an opportunity to combine technical skill with leadership, driving quality and innovation across digital design processes. Please note that this role requires attendance in the office or on site at least 3 days per week. About the Role You’ll be part of a team delivering essential infrastructure projects that support clean water, safe drainage, and reliable services for communities. The work focuses on systems that keep water and wastewater treatment sites operating effectively, including power, process equipment, control systems, and supporting civil structures. The role involves contributing to projects ranging from detailed design through to system integration and commissioning, working collaboratively to solve real-world engineering challenges. What We’re Looking For We’re seeking someone who combines strong technical ability with a collaborative mindset and a passion for high-quality design. The ideal candidate will bring experience, problem-solving capability, and a desire to help advance digital engineering practices. Experience • 5+ years as a CAD/BIM Technician, ideally within the water or wastewater sector, • Proficiency in BIM tools (Revit, Navisworks) and CAD software (AutoCAD or similar), including managing complex models, • Experience in clash detection, model coordination, and multidisciplinary BIM integration, • Strong understanding of technical drawings, specifications, and quality control processes, • Familiarity with infrastructure-related CAD/BIM standards and regulations Knowledge & Skills • High attention to detail, accuracy, and strong organisational skills, • Effective communication and ability to collaborate across disciplines, • Strong problem-solving ability, with experience mentoring junior team members, • Ability to support project coordination, documentation, and BIM workflows, • Diploma or degree in Engineering, Architecture, Drafting, or a related field, • Proven experience ensuring model accuracy, compliance, and effective workflow management If you’re passionate about high-quality digital design, eager to collaborate across disciplines, and ready to contribute to essential infrastructure projects, we’d love to hear from you. Join a team delivering innovative solutions that make a real impact

Senior Process Design Engineer Salary: £50,000 – £60,000 Location: Hemel Hempstead Contract: Permanent, Full Time Weekly Contractual Hours: 40 The Vacancy We are seeking a Senior Process Design Engineer to take a leading role within our Design Team, responsible for planning, directing, and delivering high‑quality process designs across a diverse portfolio of water and wastewater treatment projects. In this position, you will lead technical delivery, guide multidisciplinary teams, and ensure that all process solutions meet regulatory, environmental, safety, and client requirements. You will work closely with engineers, stakeholders, regulators, and clients to ensure designs are robust, efficient, and future‑focused. Alongside driving technical excellence, you will mentor junior engineers, champion innovation, and support the development of sustainable, cost‑effective treatment solutions that respond to the evolving needs of the water industry. Please note, this role requires attendance in the office or on site at least three days per week. About the Organisation This organisation operates within the UK water and civil engineering sectors, delivering essential infrastructure that supports clean water, safe drainage, and resilient wastewater services for communities. The business specialises in the systems that keep water and wastewater treatment facilities operating at peak performance. This includes power systems, process equipment, control systems, and the civil structures that support them. As a specialist contractor across mechanical, electrical, instrumentation, control and automation disciplines, the organisation delivers services ranging from equipment and control panel manufacture through to full system integration and commissioning. Teams combine strong technical expertise with a collaborative approach to solving complex engineering challenges, always with a focus on safety, sustainability, and quality. What We’re Looking For We’re looking for a technically strong and commercially aware process design engineer with proven leadership experience, excellent communication skills, and a passion for delivering innovative and sustainable water treatment solutions. Experience 7–10 years’ experience in process design engineering At least five years’ experience within the water or wastewater sector Proven delivery of complex treatment projects across design, testing, and commissioning phases Strong working knowledge of water quality standards, environmental regulations, and industry codes Knowledge & Skills Strong leadership capability with a focus on mentoring, innovation, and continuous improvement Excellent communication and stakeholder‑engagement skills across multidisciplinary teams Highly analytical and detail‑focused, with the ability to manage multiple priorities effectively Proactive, self‑motivated, and committed to sustainability and best practice Collaborative team player with sound technical judgement and problem‑solving ability In‑depth understanding of water and wastewater treatment processes, technologies, and equipment Essential Qualifications Bachelor’s degree in Chemical Engineering, Process Engineering, Environmental Engineering, or a related discipline Chartered Engineer (CEng) status, or actively working towards chartership Why Apply? This is an excellent opportunity to lead process design on technically challenging and meaningful projects, while playing a key role in delivering sustainable, high‑performing water treatment solutions that positively impact communities and the environment. Apply today and help shape the next generation of resilient, sustainable water infrastructure. Vacancy Reference: PR/(phone number removed) Vacancy Owner: Debbie De La Cruz | (url removed) | (+44) (phone number removed) | (+44) (phone number removed)

IT Support Specialist Meriden, West Midlands Permanent Up to £31,000 pa (depending on experience) Full time, Monday to Friday - office based Benefits of the IT Support Specialist role: 33 days holiday including bank holidays, pension scheme and free on-site parking. Please note this is an office-based IT Support Specialist role in Meriden with no option to work from home. Are you an IT Support Specialist who enjoys getting stuck into more complex IT issues and figuring out the root cause? If you like solving problems properly rather than applying quick fixes, this could be a great next step. Pertemps, the UK’s largest independent recruitment agency, is looking for a confident and proactive IT Support Specialist to join their IT team. This is a great opportunity for an IT Support Specialist who wants to take ownership of more complex support issues while helping to improve overall service and support the wider team. What you’ll be doing as an IT Support Specialist: Handling escalated incidents that require deeper investigation and technical troubleshooting Diagnosing root causes of issues across systems, applications and user environments Supporting business systems, including CRM platforms and internal applications Troubleshooting cloud-based services including Microsoft 365, access and identity issues Managing vendor and third-party support cases through to resolution Supporting major incidents and ensuring clear communication throughout Identifying trends in repeat issues and helping reduce recurring problems Creating and improving knowledge base articles and troubleshooting guides Supporting system rollouts, upgrades and changes across the business Coaching and supporting Support Desk Analysts with technical queries and best practice Ensuring all tickets are well documented with clear resolution details What we’re looking for: Previous experience working as an IT Support Specialist, or in a strong second-line / senior support role Experience handling complex or escalated IT issues Strong troubleshooting skills with a methodical approach to identifying root causes Good understanding of Microsoft 365, cloud services and user access management Experience supporting business systems such as CRM platforms Familiarity with ITIL processes and working in a structured service desk environment Experience working with third-party vendors or external support teams Strong communication skills with the ability to explain technical issues clearly Experience supporting or mentoring junior team members Good documentation skills and attention to detail It would be a bonus if you have: ITIL certification Experience with cloud infrastructure or automation tools Exposure to reporting, data analysis or SQL If you’re an IT Support Specialist who enjoys solving more complex problems and wants a role where you can make a real impact on service quality and team development, this could be a great opportunity. Apply today

Senior Mechanical Design Engineer - Water Salary: £50,000 - £60,000 Location: Hemel Hempstead Contract: Permanent, Full Time Hours: 40 hours per week The Role We are seeking an experienced Senior Mechanical Design Engineer to play a key technical leadership role within a growing design team, delivering mechanical engineering solutions across a diverse portfolio of water and wastewater treatment projects. You will take ownership of the full mechanical design lifecycle - from concept development through to project completion - ensuring all solutions meet regulatory, safety, environmental, and client requirements. Working closely with multidisciplinary teams, you will support the delivery of fully integrated designs, carry out technical reviews and risk assessments, and provide specialist input during procurement, installation, and commissioning. In addition, you will act as a mentor to junior engineers, helping to build technical capability while promoting innovation, quality, and best practice across the team. This role is based in Hemel Hempstead, with a requirement to attend the office or project sites at least three days per week. About the Organisation The business operates within the UK water and civil engineering sectors, delivering vital infrastructure that supports clean water, safe drainage, and resilient wastewater services. With specialist expertise across mechanical, electrical, instrumentation, control and automation systems, the organisation delivers solutions ranging from individual equipment supply through to full system integration and commissioning. Teams work collaboratively to solve complex engineering challenges, with a strong focus on safety, sustainability, and technical excellence. What We're Looking For We are looking for a technically capable and forward‑thinking engineer who can confidently lead mechanical design packages, support and develop others, and represent the discipline to clients and stakeholders. Experience 7-10 years' experience in mechanical design engineering, ideally within the water or wastewater sector Proven experience delivering mechanical designs for treatment or infrastructure projects within multidisciplinary teams Strong understanding of mechanical equipment used in water treatment, including pumps, pipework, valves, blowers, and filtration systems Solid knowledge of mechanical design standards, HSE requirements, and environmental regulations Experience supporting commissioning, troubleshooting, and optimisation of mechanical systems Knowledge & Skills Strong leadership and mentoring skills, with experience guiding engineers and graduates Excellent problem‑solving ability and a track record of delivering efficient, cost‑effective design solutions Highly organised, with the ability to manage multiple projects while maintaining quality and accuracy Confident communicator, able to explain technical information clearly to both technical and non‑technical stakeholders Collaborative approach and ability to work effectively across engineering disciplines Qualifications Bachelor's degree in Mechanical Engineering or a related discipline Chartered Engineer (CEng) status, or actively working towards chartership Proficiency in mechanical design tools such as AutoCAD, SolidWorks, or similar software Why Apply This is an excellent opportunity to take a senior role in designing mechanical systems that support essential, sustainable water infrastructure. You'll have the chance to influence technical direction, mentor developing engineers, and contribute to projects that have a real impact on communities and the environment. Apply now to be part of a team delivering smart, reliable engineering solutions. Vacancy Reference: PR/(phone number removed) Vacancy Owner: Debbie De La Cruz | (url removed) | (+44) (phone number removed) | (+44) (phone number removed)

3D CAD / BIM Technician – Water – Location: Hemel Hempstead Salary: £30,000 – £45,000 Contract: Permanent, Full Time (40 hours per week) Work pattern: Office at least 3 days per week An established organisation is seeking an experienced 3D CAD / BIM Technician to join a growing design team delivering complex water and wastewater infrastructure projects. You’ll be responsible for producing high‑quality 3D models and technical drawings, coordinating across disciplines, and supporting project delivery through effective BIM processes. The role also offers the opportunity to mentor junior technicians and contribute to continuous improvement of digital design workflows. Key responsibilities: Creating and managing detailed 3D models and technical drawings Multidisciplinary model coordination and clash detection Ensuring compliance with design standards and quality processes Supporting and mentoring junior team members Contributing to the development of effective BIM workflows About you: 5+ years’ experience as a CAD/BIM Technician Proficient in Revit, Navisworks, AutoCAD (or similar tools) Experience working on complex, coordinated models Strong attention to detail and communication skills Relevant qualification or equivalent practical experience What’s on offer: Competitive salary and benefits Professional development and progression opportunities Collaborative and supportive working environment The chance to contribute to essential infrastructure projects Vacancy Reference: PR/(phone number removed) Vacancy Owner: Debbie De La Cruz | (url removed) | (+44) (phone number removed) | (+44) (phone number removed)

Senior Mechanical Design Engineer - Water & Wastewater Location: Hybrid (minimum 3 days per week in office/site) Type: Permanent The Role An excellent opportunity has arisen for a Senior Mechanical Design Engineer to take a leading role within a growing design team, delivering high-quality mechanical solutions across a range of water and wastewater treatment projects. You will take technical ownership of mechanical design packages from concept through to completion, ensuring all systems meet regulatory, safety, and client requirements. Working closely with multidisciplinary teams, you will deliver fully integrated solutions while supporting project delivery through design, procurement, installation, and commissioning stages. This role also offers the opportunity to mentor junior engineers, influence best practice, and drive innovation and continuous improvement across projects. Key Responsibilities ·Lead the design and development of mechanical systems for water and wastewater treatment projects ·Take ownership of designs from concept through to detailed design and delivery ·Produce and review technical documentation, calculations, and specifications ·Collaborate with multidisciplinary teams to ensure integrated design solutions ·Conduct and support design reviews, risk assessments, and HAZOPs ·Provide technical support during procurement, installation, and commissioning ·Ensure compliance with industry standards, HSE requirements, and regulations ·Mentor and support junior engineers within the team ·Drive innovation, efficiency, and continuous improvement across projects Experience Required ·7-10 years' experience in mechanical design engineering ·Ideally within the water or wastewater sector ·Proven track record delivering mechanical designs on treatment or process-led projects ·Strong knowledge of mechanical equipment such as pumps, pipework, valves, blowers, and filtration systems ·Experience supporting commissioning, troubleshooting, and optimisation of systems Skills & Competencies ·Strong leadership and mentoring capabilities ·Excellent problem-solving skills with a practical, solution-focused approach ·Ability to manage multiple projects while maintaining quality and accuracy ·Strong communication skills with the ability to engage stakeholders at all levels ·Collaborative approach, working effectively across multidisciplinary teams ·Good understanding of mechanical design standards, HSE, and environmental regulations Qualifications ·Degree in Mechanical Engineering or a related discipline ·Chartered Engineer (CEng) status or working towards ·Proficiency in design software such as AutoCAD, SolidWorks, or similar