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Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Livingston, London Osterley or Brick Lane Office. We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a key member of the Enterprise Technology Identity and Access Management team, you will help set the direction of Sky's Identity and Access Management (IAM) roadmap and strategy as we expand the platform (One Identity) to different business areas within Sky Group. You will be an authentication and access management specialist who will be comfortable developing, implementing, and maintaining secure and efficient IAM systems for our internal stakeholders. What You'll Do • Design, develop, and implement IAM solutions using One Identity Manager., • Collaborate with other team members to ensure that IAM solutions meet business requirements, security standards, and regulatory compliance., • Develop custom scripts and processes to extend the functionality of One Identity Manager., • Configure and maintain connectors for identity sources such as Active Directory, LDAP, and HR systems., • Perform IAM solution testing, troubleshooting, and issue resolution., • Be responsible for the development lifecycle, testing and deployment of your code, ensuring change compliance is maintained throughout., • Proactively ensure that the platform remains in line with emerging technologies by ensuring upgrades are completed in a timely manner., • Provide technical guidance to clients and other team members on IAM best practices, solution design, and implementation., • Participate in the development and delivery of client training programs and technical documentation as required., • Have an identity first approach with a sound understanding of the concept of least privileged., • Conduct regular audits and assessments of the IAM stack identify and address any security gaps or vulnerabilities., • Work with auditors to and supply evidence as required., • Stay ahead of the security curve and make best practice recommendations to senior management (NIST, NCSC etc.), • Be able to work autonomously on complex projects, gathering key information and making appropriate recommendations., • Mentoring and support for other members of the Team. What You'll Bring, • Solid understanding of Identity Governance and Administration platforms (preferably One Identity) with extensive demonstrable recent experience in the field., • Strong understanding of IAM concepts and protocols such as LDAP, SAML, OAuth, and OpenID Connect., • Expertise in cross platform scripting (TSQL, Powershell, bash etc...), • On premise and cloud directory services (LDAP, Azure AD, GSuite etc.), • Be a subject matter expert on both legacy and modern authentication protocols., • Have excellent security awareness including standards e.g., IS027001, NIST and CIS., • Have a good understanding of Web APIs including SOAP, REST and GraphQL architectures., • Have a good understanding of Access Controls and Identity Lifecycle management., • Have excellent communication and organisational skills. Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Livingston Watermark House, Scotland Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. Osterle y, London Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Brick Lane, London Brick Lane is in the heart of the East End of London. It's part of a vibrant and diverse community; close to street food, cafes and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10 minute walk. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Livingston, London Osterley or Brick Lane Office. We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a key member of the Enterprise Technology Identity and Access Management team, you will help set the direction of Sky's Identity and Access Management (IAM) roadmap and strategy as we expand the platform (One Identity) to different business areas within Sky Group. You will be an authentication and access management specialist who will be comfortable developing, implementing, and maintaining secure and efficient IAM systems for our internal stakeholders. What You'll Do • Design, develop, and implement IAM solutions using One Identity Manager., • Collaborate with other team members to ensure that IAM solutions meet business requirements, security standards, and regulatory compliance., • Develop custom scripts and processes to extend the functionality of One Identity Manager., • Configure and maintain connectors for identity sources such as Active Directory, LDAP, and HR systems., • Perform IAM solution testing, troubleshooting, and issue resolution., • Be responsible for the development lifecycle, testing and deployment of your code, ensuring change compliance is maintained throughout., • Proactively ensure that the platform remains in line with emerging technologies by ensuring upgrades are completed in a timely manner., • Provide technical guidance to clients and other team members on IAM best practices, solution design, and implementation., • Participate in the development and delivery of client training programs and technical documentation as required., • Have an identity first approach with a sound understanding of the concept of least privileged., • Conduct regular audits and assessments of the IAM stack identify and address any security gaps or vulnerabilities., • Work with auditors to and supply evidence as required., • Stay ahead of the security curve and make best practice recommendations to senior management (NIST, NCSC etc.), • Be able to work autonomously on complex projects, gathering key information and making appropriate recommendations., • Mentoring and support for other members of the Team. What You'll Bring, • Solid understanding of Identity Governance and Administration platforms (preferably One Identity) with extensive demonstrable recent experience in the field., • Strong understanding of IAM concepts and protocols such as LDAP, SAML, OAuth, and OpenID Connect., • Expertise in cross platform scripting (TSQL, Powershell, bash etc...), • On premise and cloud directory services (LDAP, Azure AD, GSuite etc.), • Be a subject matter expert on both legacy and modern authentication protocols., • Have excellent security awareness including standards e.g., IS027001, NIST and CIS., • Have a good understanding of Web APIs including SOAP, REST and GraphQL architectures., • Have a good understanding of Access Controls and Identity Lifecycle management., • Have excellent communication and organisational skills. Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Livingston Watermark House, Scotland Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. Osterle y, London Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Brick Lane, London Brick Lane is in the heart of the East End of London. It's part of a vibrant and diverse community; close to street food, cafes and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10 minute walk. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign. Here is all you need to know… • Start Date: 19th January 2026, • Salary:£26,000 per annum (extra £1p/h for any hours worked between 9pm – 11pm), • Job Type: Full Time – Permanent, • Working Hours: 40 hours per week (including training), • Operational hours after training - We require full flexibility between 10.00 - 23.00 Monday - Sunday, • Training: 2 weeks based in Glasgow, City Park., • Training hours 09:00am – 17:30pm Monday – Friday Who we are looking for… • A professional, polite and courteous telephone manner, • Ability to deliver excellent service with outgoing nature, • Excellent verbal communication skills, with fluency in English essential, • A good listener who can convey empathy, patience and understanding, • Confident and proactive to deal with difficult situations and conversations, • Confident in having customer conversations, • High levels of accuracy and attention to detail, • Confident in working independently, • Confident in making complex decisions, • Self-motivated and able to affectively problem solve, • Interpersonal skills, • Be driven to work towards achievable targets, • Excellent numeracy skills, • Experience in working with vulnerable customers, • Ability to educate our customers on how to protect themselves against Fraud, • Previous banking/ financial services experience is highly desired, • Previous call centre/ customer service experience is essential What will my role involve…? • Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact, • Raising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolio, • Objection handling whilst ensuring the customer that we are here to help them and keep their account secure, • Investigation of pending payments with the aim to approve where there are no concerns of fraudulent activity, or scams, • Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support, • Helping customers that may be going through financial difficulty and debit card support, • Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of services, • Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers, • Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers, • Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer, • Ability to react fast when the day gets busy and handle a wide variety of different customers – excellent time management, • Work with vulnerable customers, and helping to resolve complex cases, • Process Excellence- Doing things well means something to you and you will always strive to improve on your work., • Collaboration- You enjoy working with others and you like working as a team player., • Communication- You can speak and write clearly and in a confident manner., • Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Open-Mindedness- You are able to be open to different ways of thinking and new ideas., • Critical Thinking- You are able to think logically when making decisions., • Solution Orientation- Having a forward thinking mindset focused on resolving challenges., • Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Here are our key benefits… • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey, • 28 day annual leave (inclusive of bank holidays), increasing with length of service, • Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.

We are an equal opportunities employer and we welcome applications from all suitably qualified persons Are you interested in joining our team as a Customer Expert? If you are looking for a place to start or build your career in Customer Services or develop your skills and experience in an exciting environment that encourages YOU to bring out your best then THIS is the place for you! Job Overview • Start Date: 8 December 2025, • Salary: £12.21 per hour (£25,396.80 per annum), • Hours: 40 hours per week, • Site: Glasgow City Park, Alexandra Parade, Glasgow, G31 3AU - PLEASE NOTE THAT THIS IS AN ONSITE ROLE AND NOT WORK FROM HOME, • Shifts: 08:00-20:00 Mon-Fri. 0900-17.30 – Sat-Sun - some weekend working is a requirement., • Training Duration: 8.5 days, • Contract: Permanent Successful candidates will also be required to undertake a Baseline Personnel Security Standard (BPSS) check. This will involve an ID Check, Criminal Records Check and 3 Year Employment Evidence. PLEASE NOTE THAT NO HOLIDAYS OR TIME OFF CAN BE APPROVED WITHIN THE FIRST 8 WEEKS OF YOUR START DATE Who are we? We are the voice of our clients. We are a global outsourcing Contact Centre with a number of UK sites, all with a reputation for hard work, outstanding results, and for simply being “a great place to work”. What do we do? We provide fantastic service and great careers. We interact with customers on behalf of our clients, helping to solve their queries. Basically, looking after them in the way they deserve, the only way! We develop our teams and provide some fantastic opportunities for progression. What role is available? Teleperformance is currently hiring on a permanent full-time contract to work for a reputed public sector client. You will handle inbound customer service calls regarding general queries, advice and progress checks on applications, appointment booking and payment calls. The role is very process driven and in line with various policies and procedures that we are governed by. This involves a great deal of data capture therefore attention to details is essential. The Role Working as part of a team you will work in a busy fast paced environment, be proactive and have a resolution driven approach. Our callers want to talk to people with personality. People who’ll listen, ask the right questions and offer the solutions that leave them smiling. That’s why we’ll encourage you to be yourself in our fast-moving, fast-growing business. We have a wide range of customer service advisor roles available. We need great people with customer service experience and good computer skills to fill them. Bring your experience and enthusiasm and you’ll have the chance to support some of the world’s leading brands. Comprehensive training, opportunities to progress, recognition schemes and discounts on top retail brands are just a few of the benefits on offer. For contact centre roles with the human touch, apply today and find out about the things that make Teleperformance a great place to work. Please note, as part of your ongoing employment we will need to conduct a right to work verification call. Values we look for you to have: • Process Excellence - Doing things well means something to you and you will always strive to improve on your work., • Collaboration - You enjoy working with others and you like working as a team player., • Communication - You can speak and write clearly and in a confident manner., • Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Open-Mindedness - You are able to be open to different ways of thinking and new ideas., • Critical Thinking - You are able to think logically when making decisions., • Solution Orientation - Having a forward thinking mindset focused on resolving challenges., • A typical day will see you working in a lively & vibrant contact centre environment., • You will start your day signing into your systems to make sure you are ready to take your first call of the day., • You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be frustrated and may want to challenge the process., • A good attitude and the ability to interact with lots of different people., • The ability to handle challenging calls with resilience and determination., • Basic computer skills such as navigating between systems and switching between different applications., • Paid training and additional support in a dedicated area that we call “Nesting”. This is where the action happens, and where you take your first live calls. This is also where the nerves kick in, and mistakes may happen, but don’t worry, we expect that. We make it our responsibility to look after you with full support from experienced members of the team on hand to help. We are looking for the following skills and attributes: • Strong verbal and written skills with the ability to show attention to detail, • Ability to establish collaborative customer relationships in a fast-paced environment., • A good attitude and the ability to interact with lots of different people., • Professional and friendly telephone manner, • Customer Service experience, • Experience of working in a target driven environment to a high standard., • PC skills, and the ability to navigate multiple systems competently, with ease., • A good consistent typing speed, • Take ownership of situations with positivity, resilience, and a dedicated approach to providing service excellence., • On-line recruitment process, with potential job offer within 24 hours and fully paid training, • 28 days’ holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary, • Lifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer partners and also free wellness, kids, and learning classes through our own Community Online Academy., • Refer & Earn Scheme, • Employee welfare support with free access to our Mental Health Employee Assistance programme, available 24 hours/365 days’ year and our Interactive Health and Wellbeing Hub, • Life Assurance Cover & Pension Scheme, • Length of Service and monthly recognition awards, • Cineworld tickets - Up to 55% off, • Virgin Trains - 20% off, • Virgin Experience Days – 20% off, • 25% off O2 and 20% of EE Mobile Contracts, • Sony – 20% off Mobile Phones

Do you want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. Join our Desktop Support Services team within Group Workplace Solutions, Technology UK . As a Technical Operations Analyst , you'll play a key role in supporting Sky UK staff and the Desktop Support Team by coordinating desktop-related activities and managing device lifecycle processes. This role is essential to ensuring smooth communication, accurate scheduling, and efficient service delivery. What you'll do • Coordinate desktop support activities by managing incidents and service requests., • Liaise with requestors and support teams to ensure timely and accurate processing., • Monitor the service management queue and team mailbox to maintain up-to-date communication., • Reset/Image devices and prepare them for deployment using standard build procedures., • Manage device dispatch and returns, including courier arrangements and quality checks., • Coordinate warranty repairs with vendors (Dell/HP) and oversee IT equipment retirement/disposal in line with company policy. What you'll bring, • Experience working in a general office environment as an administrator or experience working in Desktop Support Administration role, • Basic knowledge of Windows OS, device imaging (including Apple tablets) and hardware troubleshooting., • Experience with Apple support and warranty management; device disposal management, • Familiarity with ITSM tool ServiceNow for incident and request handling. Including ability to manage data list views and identify key ServiceNow data to enable affective queue management, • Strong written and verbal communication skills for liaising with customers, internal teams and vendors., • Ability to manage multiple tasks, prioritize, and meet deadlines in a fast-paced environment., • Analytical mindset with attention to detail for resolving technical and operational issues. Team overview Desktop Services Group Workplace Solutions Desktop Services is responsible for 2nd level support for end user computing, including deployment and return device management and desktop support activity. . The Rewards There is a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few: • Sky, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband Where you'll work Livingston Inclusion & how you'll work Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. This is a site-based role located at one of Sky's critical operations centres. Due to the hands-on nature of the work and the importance of maintaining real-time infrastructure, remote or hybrid working is not available for this position. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

• Brand Manager, • £60,000–£70,000, • Falkirk, Scotland, Hybrid 2 days Our client is undergoing a major period of transformation and growth, bringing two established brands together into a unified global marketing function. With executive-level backing and minimal legacy constraints, this is a rare opportunity to shape a brand from the ground up. You’ll join a business that values creativity, experimentation, and fast iteration where your ideas directly influence visibility, customer perception, and commercial outcomes. As Brand Manager, you’ll bring order to ambiguity, elevate a respected name in the L&D space, and establish a scalable marketing foundation that supports long-term growth. The Brand Manager will lead brand development, oversee multi-channel marketing activity, and build the structure needed to take the brand’s next major leap. Role Highlights • Build and own the brand marketing calendar and roadmap for campaigns, • Develop and refine brand voice, messaging and visual identity across all touchpoints, • Shape ICPs and personas to guide content, campaigns and go-to-market alignment, • Collaborate across sales, product and customer teams to harmonise messaging, • Lead content review, approvals and governance to maintain consistency You Will Need • 5–7 years’ B2B marketing experience within consulting, L&D or professional services, • Proven ability to lead campaigns, ABM initiatives and integrated GTM activity, • Strong writing, editing and storytelling skills with a clear, enterprise-ready voice, • Confident cross-functional collaborator able to earn trust quickly, • Proficiency with HubSpot, GA4, keyword strategy and digital optimisation tools Why You’ll Love It • Build a brand function from the ground up with full executive support, • High impact, high visibility role within a scaling organisation, • Hybrid working with autonomy and ownership, • Opportunities to shape customer marketing, buyer experience and brand evolution, • Fast-moving, entrepreneurial culture with room to innovate, • Hybrid working with 2 days a week in their Falkirk office, • Paying up to £70,000 Apply today to grow your career with a forward-thinking employer committed to equal opportunity. We are committed to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. Due to a high number of applicants, we are only able to respond to successful candidates

CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know… • Start Date: January 2026, • Salary: £25396.80, • Job Type: Full Time – Permanent, • Working Hours: 40 hours per week (including training), • Operational hours after training - We require full flexibility between 08.00 - 22.00 Monday - Sunday, • Training: 2 weeks based in Glasgow, City Park., • Training hours 09:00am – 18:00pm Monday – Friday, • Joining the team: First 3-months working on-site in Glasgow then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Who we are looking for… • A professional, polite and courteous telephone manner, • Ability to deliver excellent service with outgoing nature, • Excellent verbal communication skills, with fluency in English essential, • A good listener who can convey empathy, patience and understanding, • Confident and proactive to deal with difficult situations and conversations, • Confident in having customer conversations, • High levels of accuracy and attention to detail, • Confident in working independently, • Confident in making complex decisions, • Self-motivated and able to affectively problem solve, • Interpersonal skills, • Be driven to work towards achievable targets, • Excellent numeracy skills, • Previous banking/ financial experience is highly desired but not essential, • Previous call centre/ customer service experience is essential Values we look for you to have... • Process Excellence- Doing things well means something to you and you will always strive to improve on your work., • Collaboration- You enjoy working with others and you like working as a team player., • Communication- You can speak and write clearly and in a confident manner., • Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Open-Mindedness- You are able to be open to different ways of thinking and new ideas., • Critical Thinking- You are able to think logically when making decisions., • Solution Orientation- Having a forward thinking mindset focused on resolving challenges., • Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? • Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact, • Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support, • Helping customers that may be going through financial difficulty and debit card support, • Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of services, • Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers, • Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers, • Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer, • Ability to react fast when the day gets busy and handle a wide variety of different customers – excellent time management, • Confident in following banking processes and explaining this to customer Here are our key benefits… • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey, • 28 day annual leave (inclusive of bank holidays), increasing with length of service, • Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority

CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign. Here is all you need to know… • Start Date: January 2026, • Salary: £25396.80, • Job Type: Full Time – Permanent, • Working Hours: 40 hours per week (including training), • Operational hours after training - We require full flexibility between 08.00 - 22.00 Monday - Sunday, • Training: 2 weeks based in Glasgow, City Park., • Training hours 09:00am – 18:00pm Monday – Friday, • Joining the team: First 3-months working on-site in Glasgow then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Who we are looking for… • A professional, polite and courteous telephone manner, • Ability to deliver excellent service with outgoing nature, • Excellent verbal communication skills, with fluency in English essential, • A good listener who can convey empathy, patience and understanding, • Confident and proactive to deal with difficult situations and conversations, • Confident in having customer conversations, • High levels of accuracy and attention to detail, • Confident in working independently, • Confident in making complex decisions, • Self-motivated and able to affectively problem solve, • Interpersonal skills, • Be driven to work towards achievable targets, • Excellent numeracy skills, • Previous banking/ financial experience is highly desired but not essential, • Previous call centre/ customer service experience is essential Values we look for you to have... • Process Excellence- Doing things well means something to you and you will always strive to improve on your work., • Collaboration- You enjoy working with others and you like working as a team player., • Communication- You can speak and write clearly and in a confident manner., • Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Open-Mindedness- You are able to be open to different ways of thinking and new ideas., • Critical Thinking- You are able to think logically when making decisions., • Solution Orientation- Having a forward thinking mindset focused on resolving challenges., • Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What will my role involve…? • Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact, • Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support, • Helping customers that may be going through financial difficulty and debit card support, • Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of services, • Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers, • Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers, • Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer, • Ability to react fast when the day gets busy and handle a wide variety of different customers – excellent time management, • Confident in following banking processes and explaining this to customer Here are our key benefits… • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey, • 28 day annual leave (inclusive of bank holidays), increasing with length of service, • Discounted Bus Travel in Glasgow (First Bus) Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application. If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner. #priority

Are you a Class 2 ADR driver seeking a new opportunity? Join our clients team at Grangemouth and enjoy: Competitive Pay: Earn £16.63 per hour, guaranteed 42.5 hours per week, overtime rates of £24.95 Weekends paid at £24.95 Rates are PAYE, 28 days holiday per year which increase with length of service.Interested in this role You can find all the relevant information in the description below.Bonuses: Earn up to £1000 every six months Flexible Shifts: 4 on 2 off Shift Pattern- But will be mainly working Friday- Monday.All weekend shifts paid at overtime.Perks: Free on-site parking, provided PPE, comprehensive training.Career Development: Access to Manpower MyPath for online courses.Responsibilities: Delivering exceptional customer service.Ensuring safe and professional operations in line with client standards.Multi drop tanker deliveries to farms and commercial premises Requirements: Valid Cat C driving licence, Digi card, DCPC card ADR licence in class 2 in tanks Familiarity with drivers hours legislation and tachographs.Successful candidates require a DBS check.Details: New / inexperienced drivers who hold the relevant truck / HGV licences are welcome to apply.The role is due to start in September and will run until around April 2026 (weather dependant).For insurance purposes, you must have relevant HGV experience, should have no more than 6 points on your licence, and no DD or DR convictions in the last year.If you are interested, please click apply! About Calor: At Calor, were more than just renowned for our gas canisters.As a proud affiliate of SHV Energy, the worlds largest distributor of liquefied petroleum gas (LPG), we stand at the forefront of the UKs energy supply sector. xjlbheb We empower countless businesses and households across the UK, especially those off the main gas network.Our success is driven by our exceptional workforce, and we are dedicated to nurturing their skills and knowledge every day.d02fcfcb-6df4-40ee-95cf-3eb059ce3173

Job Title: Picker Location: Polmont Pay Rate: £13. Shifts: Weekly rotation of day shift and night shift Pay: Weekly About the Role: We are currently recruiting Pickers to join a busy production line in Polmont. Key Responsibilities: Working efficiently on a fast-moving production line Picking

A team player, with strong communication and collaboration skills. W e are on the look out for a passionate Receptionist to join our team!. As a Receptionist , you will welcome our members and provid e a premium experience by managing their queries and bookings both f ace to face and by telephone, a

Ready to start? You'll need transportation (bike, moped, or car), a smartphone (Android 8. As a courier, you’ll enjoy: Flexible hours – choose your own schedule and work when it suits you Weekly pay – get paid, every week No experience needed – just bring your motivation Total freed

As a courier, you’ll enjoy: Flexible hours – choose your own schedule and work when it suits you Weekly pay – get paid, every week No experience needed – just bring your motivation Total freedom – ride to your own rhythm and earn on your terms Explore your city – discover new a

As a courier, you’ll enjoy: Flexible hours – choose your own schedule and work when it suits you Weekly pay – get paid, every week No experience needed – just bring your motivation Total freedom – ride to your own rhythm and earn on your terms Explore your city – discover new a

Interested? Please click on the link to view our full Job Description!We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the work

You'll need transportation (bike, moped, or car), a smartphone (Android 8. Total freedom – ride to your own rhythm and earn on your terms. Make extra money in a way that suits you — anytime, any day.

We are seeking someone with the experience, knowledge and skills to plan and engage our daughter in a range of in-house and local community activities, as well as support her to access local disability groups.

Female Complex Care AssistantLocation: Poulton-Le-Fylde Pay Rate: £13. FEMALE REQUIREMENT: This role is advertised for female care assistants only as a Genuine Occupational Requirement under Schedule 9, Part 1 of the Equalit. IMPORTANT: Unfortunately, Routes are unable to offer a job to anyone who

Company descriptionLocation: Basingstoke (hybrid working 3 office days per week) + occasional travel to LondonEmployment Type: Permanent, full timeAdditional Benefits: Annual BonusThought The AA only provide roadside assistance? Think AA-X. As a valued member of The AA team, you’ll have access to

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We are looking to build a team of compassionate and caring individuals to help this person to live life to the fullest if you think this is you we would love to speak to you further! What We’re Looking For Career changers with enthusiasm and patience Experienced Support Workers seeking a new chall

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Job Description Make a Real Difference – Join Lifeways Today! Are you looking for a career where you can truly transform lives? Do you have a passion for supporting people in your local community? Lifeways are soon to open a new one person service in the Winlaton area! The person you would be supp

As a courier, you’ll enjoy: Flexible hours – choose your own schedule and work when it suits you Weekly pay – get paid, every week No experience needed – just bring your motivation Total freedom – ride to your own rhythm and earn on your terms Explore your city – discover new a

If your best traits are positivity, friendliness and innovation then this job is for you! Main duties and responsibilities: To participate in the day to day implementation of individual support plans and activities within a challenging environment. Access to a wide range of free online courses for a

As a courier, you’ll enjoy: Flexible hours – choose your own schedule and work when it suits you Weekly pay – get paid, every week No experience needed – just bring your motivation Total freedom – ride to your own rhythm and earn on your terms Explore your city – discover new a

Company Values Friendly, passionate and caring nature Positive, pleasant and approachable Empowering others to become stronger and more confident in controlling their lives Person Centred, allowing our children to explore & utilise their own strengths Innovative, by using or showing new methods

Ready to start? You'll need transportation (bike, moped, or car), a smartphone (Android 8. As a courier, you’ll enjoy: Flexible hours – choose your own schedule and work when it suits you Weekly pay – get paid, every week No experience needed – just bring your motivation Total freed

Here’s what you’ll get: Full induction and specialist training Support to gain professional qualifications (SVQ4) Competitive salary plus sleepover allowance £500 Welcome Bonus paid on successful completion of probation £1000 Refer A Friend scheme Permanent, full-time contract for job security

Ready to start? You'll need transportation (bike, moped, or car), a smartphone (Android 8. As a courier, you’ll enjoy: Flexible hours – choose your own schedule and work when it suits you Weekly pay – get paid, every week No experience needed – just bring your motivation Total freed

Whether you’ve worked in care, education support work, residential childcare or youth services, customer service facing roles or another people focused role, we value transferable skills such as: Empathy and patienceStrong communication and teamworkA proactive, positive attitude Our Values Compass

As a courier, you’ll enjoy: Flexible hours – choose your own schedule and work when it suits you Weekly pay – get paid, every week No experience needed – just bring your motivation Total freedom – ride to your own rhythm and earn on your terms Explore your city – discover new a

Acting as a key point for contact with residents, their relatives and visitors, as well as health and social care professionals involved in their wellbeing, ensuring that any reasonable requests are acted upon, and concerns or complaints are escalated. Being involved in the person-centred care plann

Ready to start? You'll need transportation (bike, moped, or car), a smartphone (Android 8. As a courier, you’ll enjoy: Flexible hours – choose your own schedule and work when it suits you Weekly pay – get paid, every week No experience needed – just bring your motivation Total freed

We refer to this as Extraordinary Days, Every Day Support Worker Key Skills / Attributes Experience in a care environment preferred Able to work days, evenings, weekends and Bank Holidays Good communication skills Ability to keep calm under pressure Confidence to work alone and also be part of a tea

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Key Responsibilities: Support children and young people with daily living activities, including personal care, education, and recreational activities. Driving Licence desirable Benefits: Ongoing professional development and trainingSupportive working environmentOpportunity to make a positive differe

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If your best traits are positivity, friendliness and innovation then this job is for you! Main duties and responsibilities: To participate in the day to day implementation of individual support plans and activities within a challenging environment. Support Workers - Kingston House, Kingston, Canterb

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We refer to this as Extraordinary Days, Every Day Key Skills Experience in a Caring environment preferred Able to work days, evenings, weekends and Bank Holidays Good communication skills, allowing you to engage & interact with our Service Users Ability to keep calm under pressure Confidence to

Ready to start? You'll need transportation (bike, moped, or car), a smartphone (Android 8. As a courier, you’ll enjoy: Flexible hours – choose your own schedule and work when it suits you Weekly pay – get paid, every week No experience needed – just bring your motivation Total freed

Here’s what you’ll get: Full induction and specialist training Support to gain professional qualifications (SVQ4) Competitive salary plus sleepover allowance £500 Welcome Bonus paid on successful completion of probation £1000 Refer A Friend scheme Permanent, full-time contract for job security

Acting as a key point for contact with residents, their relatives and visitors, as well as health and social care professionals involved in their wellbeing, ensuring that any reasonable requests are acted upon, and concerns or complaints are escalated. Being involved in the person-centred care plann

Here’s what you’ll get: Full induction and specialist training – no experience needed Support to gain professional qualifications (HNC in Social Care, SVQ level 3, or equivalent) Competitive salary plus sleepover allowance £500 Welcome Bonus paid on successful completion of probation period �

You’ll be helping with: Full personal care and pad changes Medication support and health monitoring Assistance with eating and drinking Accessing the community—whether it’s a trip to the shops, a walk in the park, or a swim at the local pool Finding new activities and opportunities to enrich l

We refer to this as Extraordinary Days, Every Day Key Skills Experience in a Caring environment preferred Able to work days, evenings, weekends and Bank Holidays Good communication skills, allowing you to engage & interact with our Service Users Ability to keep calm under pressure Confidence to work

Salary: Competitive + Bonus + Excellent Benefits Warehouse Operative - Cumbernauld - William Wilson - 6-month Fixed-term contract So, who are we? We are William Wilson, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. Annual leave (increasing with len