Operational excellence jobs in Mitcham - Page 2Create job alerts

Fostering Service Manager - Full Time - Permanent Salary: Up to £50,038 Per Annum Dependent on experience Benefits: Company Car or £2,000 Car Allowance, 30 days Annual Leave (rising to 35 days with length of service) Bank Holidays, Company Pension, Life Assurance, Employee Discount Scheme & Medical Cash Plan Location: Hull Area: Hull/East Yorkshire/Lincolnshire Foster Care Associates are seeking a highly motivated and experienced Fostering Service Manager to develop and promote the fostering services in our Hull team . Regular travel across East Yorks/Hull and Lincolnshire and bi-monthly travel to Sheffield will be a requirement. About Us Set up by a former foster parent and former social worker in 1994, Foster Care Associates (FCA) is an established fostering agency which forms part of the Polaris Community - one of the UK's largest leading communities of children's service providers. The business was born out of an enthusiasm for delivering fostering services to make a positive difference to the lives of looked after children. Our first office was in the Worcestershire countryside, and that's still where our Head Office is today. We've come a long way since those early days and, over the years, FCA has built a strong reputation for excellence, and now offers a wide range of services to children and families. But our purpose remains the same; 'to make a positive and lasting difference for children, families and communities', and it's underpinned by a series of values designed to help us assist children and young people to reach their full potential. About the Role As Fostering Service Manager you will be expected to work closely with Local Authorities to effectively manage, develop and promote Social Work and Support Services within your remit. You will be accountable for the operational, regulatory and financial performance of your area. Reporting directly to the Registered Manager, you will provide positive and strong leadership and management to your team consisting of 5 Senior/Supervising Social Workers to create a positive and lasting difference for children/young people and foster carers. This role is a Full Time, Permanent position which also comes with an attractive salary of up to £50,038 per annum depending on skills/experience with company car/allowance extensive benefits which includes a generous holiday allowance of up to 35 days annual leave in line with service Bank Holidays and contributory pension scheme. About You You will need to be SWE registered Social Worker, with at least 3 years' experience in fostering and have some experience of supervising social work staff. With proven experience in working successfully in a commercial environment, supported by a strong commitment to improving outcomes for looked after children and young people and providing high quality foster care provision, you will also possess a good understanding of the Fostering Service from a regulatory, commercial and operational point of view. It is a fantastic opportunity to be part of a highly supportive environment and to continue to build on an already highly performing fostering service which continues to develop and grow. For an informal discussion please contact Melanie Murphy, Registered Manager on 07768 044391 No agencies please. Interviews will be held virtually via Microsoft Teams, and all appointments managed pragmatically in line with individual and company needs. Foster Care Associates is an equal opportunities employer and has been awarded the disability confident employer by the jobcentre plus. The successful applicant will be subject to a DBS check at enhanced level if successful for the position. PandoLogic. Keywords: Adoption Social Worker, Location: Kingston Upon Hull, ENG - HU8 7TQ

FOSTER CARE ASSOCIATES (THE FCA) Role: Senior/Supervising Social Worker Salary: Up to £39,142.63 Per Annum - Dependent upon experience Benefits: Company Car or £2,000 Car Allowance, 30 days' Annual Leave, rising to 35 day's with length of service, Bank Holidays, Life Assurance, Company Pension, On-site Free Parking, Employee Discount Scheme & Medical Cash Plan Location: Hybrid - Hull Covering Area: Hull & Lincolnshire This is an amazing opportunity to join Foster Care Associates. We are seeking a highly motivated and enthusiastic Full Time Senior/Supervising Social Worker to join our inspirational and friendly team to develop and promote the fostering services in the Yorks & Lincs area . Our head office is based in Sheffield and we support the hybrid model of working with lots of flexibility to work from home. ABOUT US Set up by a former foster parent and former social worker in 1994, Foster Care Associates (FCA) is an established fostering agency which forms part of the Polaris Community - one of the UK's largest leading communities of children's service providers. The business was born out of an enthusiasm for delivering fostering services to make a positive difference to the lives of looked after children. Our first office was in the Worcestershire countryside, and that's still where our Head Office is today. We've come a long way since those early days and, over the years, FCA has built a strong reputation for excellence, and now offers a wide range of services to children and families. But our purpose remains the same; 'to make a positive and lasting difference for children, families and communities', and it's underpinned by a series of values designed to help us assist children and young people to reach their full potential. Today, we're one of the country's largest and most experienced independent fostering agencies. But just because we're large doesn't mean we're impersonal. At FCA we're one big family, and we're committed to supporting every single child and foster parent, every single minute of the day. DUTIES WILL INCLUDE: Support foster parents and their families to achieve outstanding outcomes for all children and young people in foster care. Support and monitor the continued suitability and competence of Foster parents ensuring they provide a safe, healthy, nurturing and learning environment for children/young people. Ensure that carers fully understand the fostering task, competencies to be achieved and the standards expected, including complaints and representation procedures as detailed in the FCA policies and procedures. Provide and record regular supervision to allocated foster parents in line with FCA's Operational Standards. Work in partnership in a team parenting approach to help identify any needs within the foster family e.g. respite, activities, therapy, holidays, with all members of the child's network, including contributing to all relevant meetings and any other tasks defined. Ensure each child and foster parent are fully compliant in respect of all key documentation. Attend meetings and/or provide reports for Commissioning Teams to address individual packages of care. Promote participation of children/young people in the development of the agency and in accessing resources and opportunities in their local community. Participate in an 'out of hours' support service on a rota basis Undertake occasional initial home visits and Form F Assessments. YOU MUST HAVE: A Social Work qualification Professional registration with Social Work England or equivalent Proven ability to produce a high standard of report writing A comprehensive working knowledge of relevant legislation and child safeguarding procedures The willingness and ability to travel extensively (including occasional nights away) Confidence with transporting children and young people in sometimes stressful/difficult situations Full driving licence We would love to hear from you to join our amazing friendly team, so to be considered, please apply and we will be in touch. For more information about this exciting opportunity, then please call Laura Stead - Fostering Service Manager on 07970 081 360. No agencies please. Foster Care Associates is an equal opportunities employer and has been awarded the disability confident employer by the jobcentre plus. The successful applicant will be subject to a DBS check at enhanced level if successful for the position. PandoLogic. Keywords: Adoption Social Worker, Location: Kingston Upon Hull, ENG - HU8 7TQ

FOSTER CARE ASSOCIATES (THE FCA) Role: ASYE/Supervising Social Worker - 12 Months Fixed Term Contract Salary: Up to £31,588 per annum - Dependent upon experience Benefits: £2,000 Car Allowance, 30 days' Annual Leave Bank Holidays, Life Assurance, Company Pension, On-site Free Parking and Employee Discount Scheme. Location: Hybrid - Covering Durham ABOUT US Set up by a former foster parent and former social worker in 1994, Foster Care Associates (FCA) is an established fostering agency which forms part of the Polaris Community - one of the UK's largest leading communities of children's service providers. The business was born out of an enthusiasm for delivering fostering services to make a positive difference to the lives of looked after children. Our first office was in the Worcestershire countryside, and that's still where our Head Office is today. We've come a long way since those early days and, over the years, FCA has built a strong reputation for excellence, and now offers a wide range of services to children and families. But our purpose remains the same; 'to make a positive and lasting difference for children, families and communities', and it's underpinned by a series of values designed to help us assist children and young people to reach their full potential. Today, we're one of the country's largest and most experienced independent fostering agencies. But just because we're large doesn't mean we're impersonal. At FCA we're one big family, and we're committed to supporting every single child and foster parent, every single minute of the day. DUTIES WILL INCLUDE: Support foster parents and their families to achieve outstanding outcomes for all children and young people in foster care. Support and monitor the continued suitability and competence of Foster parents ensuring they provide a safe, healthy, nurturing and learning environment for children/young people. Ensure that carers fully understand the fostering task, competencies to be achieved and the standards expected, including complaints and representation procedures as detailed in the FCA policies and procedures. Provide and record regular supervision to allocated foster parents in line with FCA's Operational Standards. Work in partnership in a team parenting approach to help identify any needs within the foster family e.g. respite, activities, therapy, holidays, with all members of the child's network, including contributing to all relevant meetings and any other tasks defined. Ensure each child and foster parent are fully compliant in respect of all key documentation. Attend meetings and/or provide reports for Commissioning Teams to address individual packages of care. Promote participation of children/young people in the development of the agency and in accessing resources and opportunities in their local community. Participate in an 'out of hours' support service on a rota basis Undertake occasional initial home visits and Form F Assessments. YOU MUST HAVE: A Social Work qualification Professional registration with Social Work England or equivalent Proven ability to produce a high standard of report writing A comprehensive working knowledge of relevant legislation and child safeguarding procedures The willingness and ability to travel extensively (including occasional nights away) Confidence with transporting children and young people in sometimes stressful/difficult situations Full driving licence For an informal discussion about this exciting opportunity, please contact Catherine Todd - Registered Manager on 07813 054 555. To be considered, please apply and we will be in touch. No agencies please. Foster Care Associates is an equal opportunities employer and has been awarded the disability confident employer by the jobcentre plus. The successful applicant will be subject to a DBS check at enhanced level if successful for the position. PandoLogic. Keywords: Adoption Social Worker, Location: Spennymoor, ENG - DL16 6AJ

Define Possible at Northrop Grumman UK At Northrop Grumman UK, our mission is to solve the most complex challenges by shaping the technology and solutions of tomorrow. We call it Defining Possible. This mind-set goes beyond our customer solutions; it’s the foundation for your career development and the impact we have within the community. So, what’s your possible? Opportunity: This is more than just a job; it’s a mission. Are you an experienced Control Systems Engineer, with PLC and SCADA experience, eager to work in a highly regulated defence environment? We are seeking skilled engineers to join our team. This position offers the unique opportunity to design, develop, and maintain cutting-edge PLC and HCI solutions for our naval platform management systems, deployed on the UK submarine fleet. You will play a critical role in both the development of the product and the continued support in regard to in-service and through life operational capability, supporting mission-critical naval operations. This role is ideal for engineers familiar with Siemens PLCs and large infrastructure SCADA solutions, with a specific focus on functional safety and product security. Our UK Defence business is a Sovereign software and systems centre of excellence. As well as developing and supporting UK wide and internationally deployed multi-domain command and control systems, our work is critical to the modern backbone of the Royal Navy. We pioneer – with fierce curiosity, dedication, and innovation, we seek to solve the world’s most challenging problems. Responsibilities: • Capture, interpret and develop customer requirements, • Produce technical documentation in accordance with company/customer procedures, • Specify, design and test solutions for PLC control systems, • Manage data communications with third party equipment, • Develop PLC software from multiple design formats such as Block Diagrams, Flow Charts or Pseudo Code, • Validate software designs through analysis and test, • Support the preparation of contract changes and proposals, • Be aware of and comply with company standards of conduct and all relevant statutory requirements, • Provide input to project meetings and team briefings, • Undertake any other reasonable task as requested Benefits: We can offer you a range of flexible and hybrid working options to suit you, including optional compressed working schedule with every other Friday off. Our benefits including private health care, career development opportunities and performance bonuses. For a comprehensive list of benefits, speak to our recruitment team. We are looking for: • Design and integration of large-scale PLC Control Systems based on Siemens S7-300/400 (Step 7 Professional Classic)., • Experience of Fault Tolerant, High Availability and Safety Integrated PLC Solutions, • Experience of Industrial Communication protocols and networking standards such as; Profibus, Profinet, EtherNet/IP, ModBus, TCP/IP, UDP and ASCII, • Production of technical documentation, • SCADA/PLC interfacing and driver configuration, • Software development lifecycles, processes and procedures, • 5+ years in a PLC engineering environment, • Understanding of testing and commissioning, • Degree, HNC, HND or equivalent in Electrical/Electronic engineering or a related discipline e.g. C&I engineering, Systems engineering, • Experience within Defence, Maritime (Ship’s machinery and control systems), Aerospace, or a similarly regulated industrial sector (e.g. Oil & Gas, Pharma or PetroChem) Security clearance: You must be able to gain and maintain the relevant UK Government security clearance in line with the job role (SC). Our requirement team is on hand to answer any questions and we will guide you through the process: . Why join us? • End-to-End Involvement: Be part of a team responsible for the development of ICS products, playing a critical role in ensuring the security, performance, and compliance of these cutting-edge systems., • Innovative Projects: Work on the design and delivery of next-generation infrastructure for naval platforms, contributing to national defence and global security efforts., • Professional Growth: Take advantage of opportunities to grow your skills through training, certification, and experience in the defence sector, especially in areas like vulnerability management, asset management, safety and cybersecurity for industrial systems., • Impactful Work: Work in a regulated environment with tangible real-world outcomes, ensuring mission-critical systems are secure, compliant, and ready for deployment on some of the world’s most advanced naval platforms. Ready to apply? If you are a seasoned PLC Control Systems Engineer, looking to take on the challenges of working in a regulated defence environment and are excited by the prospect of delivering industrial control system solutions to a unique and exciting platform, whilst adhering to best practice regarding cybersecurity, functional safety and product development, we want to hear from you! Submit your application online. Your application will be reviewed by our team and we will be in touch. Possibly, I’d like to find out more about this role – Reach out to our team for more information and support: . No, I don’t think this role is right for me – Our extensive UK growth means we have exciting, new opportunities opening all the time. Speak to our team to discuss your career goals.

School Business Manager • Salary: Commensurate with Experience, • Contract Type: Permanent, All Year Round, Full Time, • Start Date: Subject To Notice Period, • Reports to: Headteacher, • Location: South London, London Borough of Croydon Are you looking for a School Business Manager role? Job available at a mixed 11-18 secondary school in South London! Your new school This school is innovative, fully inclusive, and very successful in a very well connected via public transport part of Croydon, South London. With great facilities they are rated "Good" by Ofsted. Behaviour is excellent at the school, and they have high expectations for students. Staff celebrate a real sense of community and are proud of the schools' vision and ethos. Your new role We are looking to appoint a determined and dynamic individual, committed to driving up standards in the school. To be successful in this role you will: • Lead and oversee all aspects of business support across the school, guiding a team of professionals who enable the delivery of high-quality education by effectively supporting both teaching and support staff., • Provide strategic and operational leadership for the school's core business functions including finance, human resources, facilities and estate management, IT, catering, and administration ensuring optimal resource use and promoting excellence in service delivery., • Serve as a key member of the senior leadership team, contributing to whole-school decision-making and strategic planning., • Offer expert advice and support to the Headteacher, senior leaders, and governors on financial and administrative matters, ensuring compliance with school policies and procedures in areas such as finance, HR, health and safety, and site management., • Your presence is expected during term time in school. However, hybrid working arrangements are available during school holidays, as well as some discretion in scheduling annual leave. What you'll get in return By working alongside Hays, you will have contact with your own personal recruitment consultant who has access to a wide range of opportunities within the education sector in your area. Our partnership schools recruit directly with Hays and so you will have access to many permanent roles before they are even advertised. As well as this, if you know of other education professionals looking for supply, long term or permanent roles, you can receive £250 worth of high street vouchers every time you recommend a friend to us using our 'Refer a Friend' programme. . What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

About the Company Air One is dedicated to providing exceptional charter flight services, ensuring seamless coordination between our customers and airline partners. Our mission is to facilitate efficient and successful charter flight operations while fostering a culture of teamwork and excellence. About the Role The Charter Delivery Coordinator is responsible for ensuring seamless coordination between Air One customers and airline partners to facilitate efficient and successful charter flight operations. This role involves managing flight schedules, documentation, and communication to maintain smooth operational workflows. Responsibilities Flight Coordination: • Understand client requirements and set up flights accordingly., • Adhere to Standard Operating Procedures (SOPs) when coordinating flights with customers and airline partners., • Monitor live and ferry flight operations, ensuring customers receive timely updates., • Notify clients of schedule changes, de-icing occurrences, and other operational impacts., • Identify and escalate critical issues to the commercial team as necessary. Documentation & Compliance: • Obtain and verify required documents for permits, including Air Waybills (AWBs)., • Ensure AWB reconciliation is completed with customers., • Provide AWB stock to customers when required. Ground & Cargo Handling: • Liaise with clients to confirm ramp handler and warehouse/ground handler details., • Define customer responsibilities for ULD build-up, breakdown, and cargo handling at departure and arrival points., • Communicate deadlines and ensure timely cargo delivery to the departure airport. Operational Support & Communication: • Serve as the primary point of contact between customers and airline partners for flight operations., • Maintain clear, real-time communication with all stakeholders to ensure smooth execution of flights., • Assist with other operational tasks as required. Qualifications • Higher diploma or degree in Aviation Management – highly desirable. Required Skills • Ability to work in a structured and methodical manner in a fast-paced, time-sensitive environment., • Strong prioritization and problem-solving skills to manage multiple tasks efficiently., • Strong interest in airline operations - essential., • Ability to work proactively under pressure, including during unsociable hours if required., • Proficiency in MS Office applications, including Word, Excel, Outlook, and Teams., • Experience in airline or ground operations - highly desirable. Equal Opportunity Statement Air One is committed to diversity and inclusivity in the workplace. We encourage applications from all qualified individuals and are dedicated to creating an inclusive environment for all employees.

Contracts Manager | Electrical & Compliance (Social Housing Focus) 🛠️ 📍 Location: Banstead, Surrey (Primarily office-based) 💰 Salary: Up to £57,000 per annum, plus company van and fuel card. The Opportunity We are seeking an experienced and dynamic Contracts Manager to join a leading electrical services and compliance business. This is an excellent chance to lead critical social housing contracts and drive operational excellence within a growing company. The Job Role: Leading Compliance & Delivery You will be the primary lead on assigned contracts, taking direct, day-to-day responsibility for our teams of qualified testers and electricians. Your core responsibilities include: • Team Leadership: Directly manage and mentor electricians and testers, ensuring high performance and productivity on your contract., • Resource Management: Ensure the correct allocation of parts and resources to enable your team to complete scheduled works efficiently., • Performance Delivery: Ensure the successful delivery of all contract KPIs and client requirements., • Operational Excellence: Maintain strong internal communication across the entire team to guarantee smooth workflow and operational excellence., • Compliance: Uphold and enforce correct compliance procedures and standards throughout the team and across all contracts. What We Offer (You Will Get) • Competitive Package: Salary up to £57K., • Full Mobility: Company vehicle and fuel card provided., • Career Growth: Further growth and progression potential within a thriving and expanding business. About You We are looking for a highly organised leader with excellent communication skills who is ready to take ownership of key contracts. • Experience: Previous experience in a similar leadership role, such as: Contracts Manager, Project Manager, Site Manager, Field Supervisor, or Senior Contract Manager., • Industry Knowledge: While electrical experience is desirable, it is not required if you possess strong previous experience working within the Social Housing sector., • Coordination Skills: Strong coordination skills, with a proven ability to lead and organise people effectively. APPLY NOW and we will be in touch with all suitable applications! #ContractsManager #SocialHousing #ElectricalServices #Banstead #Surrey

Sports Travel Executive - Bespoke Packages for World-Class Events 📍 Location: East Croydon (office-based, Mon–Fri) 💰 Salary: £30,000 - £40,000 (depending on experience) 🎟️ Perks: VIP event access, supplier trips, hosting opportunities, luxury travel About Prestige Corporate Events Prestige Corporate Events is a luxury entertainment provider offering access to the most exclusive sporting and music events in the world. From Wimbledon Debenture seats to Monaco Grand Prix yachts, Champions League boxes, Glastonbury VIP glamping, and more - we design unforgettable experiences for businesses looking to entertain, impress, and retain high-value clients. We’re now hiring a Sports Travel Executive to lead the planning and delivery of our international sports travel packages - a key role in the growth of our product team. Role Overview You’ll design, manage, and execute high-end travel experiences for major sporting events worldwide. This includes coordinating all elements of the trip - flights, hotels, transfers, hospitality, concierge services - and often attending events to host clients and oversee delivery on-site. Key Responsibilities ✈️ Create World-Class Sports Travel Packages • Build and manage bespoke packages to events such as:, • 🏁 Formula 1 (All Grand Prix weekends), • ⛳ Ryder Cup, • ⚽ Football World Cup, • 🏉 Rugby World Cup 🤝 Supplier & Partner Management • Build strong working relationships with DMCs, airlines, hotels, and local partners, • Negotiate the best rates while maintaining top-tier service levels 🧾 End-to-End Operational Delivery • Coordinate all logistics, itineraries, and event-specific details, • Be on-site at key events to host clients, resolve issues, and ensure VIP delivery 🎯 Sales Collaboration & Product Packaging • Work closely with the sales team to build packages that are commercially attractive and easy to sell, • Create compelling itineraries and content that help drive conversions 🔍 Product Development & Innovation • Stay ahead of market trends, event calendars, and client expectations, • Recommend new destinations, formats, and offerings that keep us ahead of the curve What We’re Looking For ✔️ Minimum 2 years’ experience in sports travel, luxury events, or high-end leisure travel ✔️ GDS system experience (e.g. Amadeus, Sabre, Galileo) is essential ✔️ Strong knowledge of global sporting events and corporate client expectations ✔️ Exceptional attention to detail and a proactive, problem-solving mindset ✔️ Clear communicator, confident with both clients and suppliers ✔️ Commercially astute with negotiation and margin awareness ✔️ Willingness to attend and host clients at events both in the UK and abroad Salary & Benefits 💷 £30,000 – £40,000, depending on experience 📈 Structured career development in a fast-growing industry 🎟️ Regular access to VIP events and global hosting opportunities 🏢 Office-based role (Mon–Fri) in a vibrant team just 1 minute from East Croydon Station Why Join Prestige Corporate Events? You’ll have the autonomy to build and run unforgettable sports travel packages - and the opportunity to experience the events first-hand while hosting our VIP clients. If you’re passionate about global sport, live experiences, and delivering excellence at every stage, we want to hear from you. 👉 Apply now and be part of the team redefining luxury sports travel.

• Business: emap, • ___: Money Marketing, Mortgage Strategy, Headlinemoney, Property Week, • Base Location: Croydon, London, • Employment Type: Full-time, Permanent/Hybrid, • Salary: £30,000 – £32,000 DOE + 10% Bonus About the Company: A business-to-business media company with a focused portfolio of market-leading events and brands.Across the company we create products our customers value to help drive their success, which in turn drives our own growth. Our product focus is around paid-for subscriptions, conferences, awards, digital insight and bespoke marketing solutions. Overall Purpose of the Role: As an Event Manager you are part of an enthusiastic and busy event operations team, running conferences, exhibitions, bespoke business events and award ceremonies. Your role is key to the successful execution of our events portfolio. You will have operational responsibility from concept to delivery, using creativity and a keen eye for detail to deliver industry-leading events. Your aim is to produce commercially successful events that create quality business engagement for clients, enhancing and strengthening products and brands involved. Emap brands rely on high-quality events, and close relationships with the industries they operate within. As an Event Manager your role is at the forefront of those relationships, both internally and externally. This is a collaborative role that is both fast paced and challenging while also being social. Responsibilities: • Managing a portfolio of pre-defined leading industry awards and conferences on time, below budget and to the required standard – ensuring that brand values are met., • Managing P&L/budgets for individual events with a focus on value for money and on maximising the contribution to the wider business., • Tracking and monitoring P&L of individual events – including revenue, costs and profit., • Demonstrating thorough knowledge and tight control of the cost base for each event, ensuring profit targets are beaten., • Building cross-functional relationships with internal stakeholders to support the success and strategic aims of the event and/or brand., • Building strong relationships with suppliers, including AV teams, venues, entertainers, etc, and negotiating to ensure the best value is achieved., • Managing customer relationships with critical and strategically important sponsors, speakers and delegates, acting as a point of contact. Problem solving, decision making and escalating issues as they arise. Ensuring that the overall experience is positive and exceeds expectations. Collating customer feedback and identifying areas for improvement., • Fulfilling partnership deliverables with attention to detail to maximise return on investment., • Analysing year-on-year performance and leading or participating in event debrief discussions, identifying future trends or improvements., • Identifying areas for event growth and future opportunities for brands., • Proof reading content throughout the event process., • Coaching and mentoring junior team members to ensure that the whole team is working to emap standards, values and processes., • Taking ownership of, and demonstrating accountability for, all logistical elements of the allocated events., • Scheduling and implementing event timelines and planning cycles according to the planning framework, ensuring all deadlines are adhered to., • Managing and assisting with the full awards entry process., • Managing awards judging days – both in person and virtually. Inviting and maintaining regular communication with judges and VIPs., • Communicating with speakers and hosts pre-event, and on site. Collating presentations, headshots and bios, and co-ordinating AV requirements., • Regularly updating and cleaning event databases in accordance with GDPR rules., • Accurate and regular reporting upwards of revenues, profits and KPIs vs targets, recording weekly entries and shortlist conversion rates. Reporting in project meetings and monthly., • Communicating regularly and coherently all relevant information and key developments to line manager and full project team., • Working with AV providers to create first-class full-scale event production. Collating shortlists, winners and sponsors’ content to create awards presentations, etc., • Liaising with event venues on menus, final numbers, specific event requirements and function sheets., • Producing risk assessments and collating health & safety documentation from all third-party suppliers., • Working with the Marketing and Editorial teams to deliver on-brand digital and print collateral, including proofing and testing event websites, ensuring all event content is brand aligned and meets guidelines. Skills and Experience: • Relevant demonstrable experience of working in a similar events role, preferably in a B2B environment., • Experience of delivering full-scale events − through the complete event life cycle, from conception to delivery., • Demonstrable knowledge of managing costs within a budget., • Excellent negotiation skills., • Experience of risk assessments/health & safety/contingency planning., • Client management experience preferred., • Excellent organisational and administrative skills., • Exceptional interpersonal and communication skills., • Experience of working under the pressure of conflicting priorities., • Experience with CMS platforms, such as Evessio, beneficial., • Advanced in Microsoft Office. Core Competencies: • Exceptional verbal and written communication, with strong negotiation skills., • A strategic thinker with excellent planning and organisational skills., • The ability to work well under pressure, maintaining high standards in a fast-paced environment while meeting multiple deadlines., • Commercially focused with a strong understanding of finance, P&L statements and budgets., • Able to read and interpret data effectively., • Takes a creative approach to everyday challenges., • Ability to multitask effectively, and prioritise a high-volume workload across multiple projects., • Can demonstrate sound judgement with the ability to interpret and analyse complex and sensitive information., • A team player, but secure working independently and on own initiative., • Proactive and confident. Not afraid to constructively challenge ideas, where appropriate., • Confident at building strong working relationships both internally and externally., • Flexible with working hours in the lead-up to events, based on needs of the business. Personal Attributes: • A confident and enthusiastic event professional., • Organised and resourceful., • Self-motivated, self-sufficient and accountable., • Deadline driven and results orientated., • Team player., • Has sharp attention to detail., • Adaptable and flexible. What we offer Learning & Development: At emap, we believe that employee learning and development are the key drivers of our success. To ensure continuous growth and meet the ever-changing demands of the workplace, we provide an environment that fosters continuous development for our employees. Our employees are encouraged to identify their areas of personal and professional development aligned with our strategic areas, including management development, health, safety & wellbeing, sales, event management, marketing strategy, editorial, and information technology. We have a structured framework designed to help equip our employees with the necessary knowledge, skills, and behaviours to excel in their job roles, contributing to achieving our organisational objectives. To support our employees’ career development, we have designed specialised programs, as well as other stand-alone role-specific and generic courses, under the emap academy. Benefits: emap is part of Metropolis Group. Together we are committed to providing a happy and healthy place to work, so we offer fantastic benefits and perks to our employees. • 25 days of annual leave, with the option to buy or sell additional days., • One additional day of annual leave per year- Celebration Day., • Health plan, • Life assurance, • Private virtual GP access, • Seasonal flu jabs available at the office., • Continuous learning & development opportunities., • In-house Excellence Awards and other innovation projects., • Cycle-to-work scheme, • Discounted gym memberships, • Retail discount vouchers, • Rail season ticket loans, • Pension scheme, • One paid volunteer day per year, • Annual Summer & Winter Celebrations, • Work from home during August, • Income protection and more Privacy: Metropolis Group respects the privacy of every person for whom we have personal data. We comply with data protection legislation such as the Data Protection Act 1998 and the General Data Protection Regulation which regulates the processing of data and ensures that your data is processed fairly and lawfully, is kept secure and only that data necessary for any processing is kept. You can see our privacy policy at . Diversity and Inclusion: We are an equal opportunity employer and value diversity and inclusion. All applicants will be considered for employment without attention to race, age, religion or belief, pregnancy and maternity, marriage and civil partnership, sex, sexual orientation, gender identity, national origin, or disability status. How to apply: Please submit your CV and covering letter. Due to the volume of applications, we receive, we are unable to give individual feedback at the application stage, however if you are successfully shortlisted, you will be contacted within 10 working days of your application.

Are you a Customs expert ready to bring your skills to one of the most fascinating sectors in logistics? This is a unique opportunity to join a leading fine art shipping company, where precision, passion, and professionalism meet culture and creativity. You’ll play a vital role in ensuring artworks and high-value shipments move smoothly across borders — balancing compliance, accuracy, and speed in a fast-paced environment. The Role You’ll be a key part of the Customs team, managing the full range of import and export formalities. From preparing and submitting declarations to closing down T1s, you’ll take ownership of ensuring all movements comply with UK and international customs regulations. This isn’t a support role — it’s for someone who knows customs inside out and can hit the ground running. While the business handles multimodal shipments, a large proportion of work is road freight, often time-sensitive with last-minute requests. This means we’re looking for someone who thrives in a dynamic, fast-moving environment — ideally with road freight or multimodal experience, rather than purely sea freight. You’ll also liaise with third-party providers, issuing instructions and ensuring accuracy across all documentation and communication. After a successful probation period, you’ll have the flexibility of one day working from home per week. Key Responsibilities: • Prepare and submit import and export customs declarations via CDS (training on Descartes can be provided)., • Close down T1s and ensure all transit documents are properly managed., • Issue accurate clearance instructions to internal and external stakeholders., • Monitor shipments and ensure all records are complete and compliant., • Liaise confidently with HMRC, freight forwarders, and customs officials., • Maintain accurate, organised, and up-to-date documentation., • Support the customs team with daily operational activities., • Ensure all work meets current customs regulations and company standards. What We’re Looking For • Proven experience completing customs declarations — this is essential., • Strong understanding of import/export procedures and customs compliance., • Hands-on experience with road freight or multimodal logistics., • Ability to multitask and manage shifting priorities under pressure., • Confident communicator — comfortable coordinating with internal teams and third parties., • Excellent attention to detail and organisational skills., • Problem-solving mindset and a proactive attitude., • Experience with CDS via Descartes is desirable, but not essential., • IT-literate with Microsoft Office and customs systems. Why Join? This is your chance to use your customs expertise in a specialised, prestigious niche of logistics — fine art shipping. You’ll work with rare and valuable items, develop your technical skills, and be part of a team that values excellence and precision.

Role: Store Manager, Northcote Road, Clapham Junction Reporting to: Regional Manager WHO WE ARE: We have been Making Childhood Memories since 1990, with products, services and experiences that are safe, happy, and filled with sunshine. Family really is at the heart of everything we do. CUSTOMER We keep our customers, big and small, at the heart of our business. We take pride in our Trotters Touch customer journey and believe that “Great Service is Good Business.” We bring our product expertise to life on the shop floor and ensure it sparkles for every customer, every time. TEAM We see true value in growth and development. We embrace uniqueness, play to each other’s strengths, and thrive as a high-performing team, always sharing knowledge and passion for our products and services. COMMERCIAL We know an opportunity when we see it. We are empowered, creative, and proactive in our pursuit of commercial excellence, always thinking ahead and driving success through smart, customer-focused decisions. OPERATIONS We strive for operational excellence across all touchpoints. We drive efficiency, create seamless processes, and ensure everything behind the scenes works perfectly to support our teams and customers. THE ROLE Our Location Managers are the inspiration and driving force behind our teams - leveraging our four pillars of retail excellence to lead their locations with entrepreneurial flair and commercial brilliance. As a Location Manager at Trotters, you will nurture our business and drive it forward. You will ensure the achievement of KPI’s through genuine customer connection, maximising sales opportunities, and instilling excellence in your team. You will enhance sales and service by fostering an environment of passion for the brand, equipping your team with in-depth knowledge of our collections across all our customer touchpoints. MAIN RESPONSIBILITIES • Leverage our 4 pillars of retail excellence to drive achievement of your Location’s performance budgets and KPI’s., • Create excellent team participation, contribution & engagement, implementing effective incentives to inspire them to achieve excellence., • Ensure the team are expertly delivering best practice with enthusiasm and consistency., • Facilitate team-member learning and knowledge share - ensure detailed and up-to-date knowledge of Merchandising, replenishment and housekeeping best-practice to ensure the highest standards of presentation for all aspects of your Location., • Role-model and coach team on comprehensive product knowledge - particularly current season and iconic products, alongside specialised services such as shoe-fitting and Hairdressing., • Foster a dynamic sales environment, and coach team members in delivering a natural approach to sales - cascading your strong understanding of local market, customer profiles and shopping behaviour to your team to maximise sales and increase customer loyalty., • Ensure teams effectively capture customer data at POS and understand how this transforms customer relationship management, reporting regularly on customer insights., • Showcase fantastic commerciality through precise knowledge and insightful analysis of location product and figures; develop commercial actions and hold regular management meetings to ensure delivery against budgets, review risks and opportunities to influence positive action., • Identify and execute marketing opportunities within brand guidelines and drive success of all promotions, ensuring team involvement across all promotional activities., • Ensure continuous personal and team training & development, utilising cascaded resources to keep up to date with current business focuses., • Train & support team members at all levels on a proactive and re-active basis, identifying areas for improvement; manage and document all performance matters, feeding back to the Regional Manager., • Proactively identify, anticipate, and resolve recruitment needs in partnership with the Regional Manager, underpinned by a high level of team understanding, effective succession planning and ongoing networking. Effectively manage onboarding of new starters., • Ensure team adherence to store administration, systems, and processes within company guidelines., • Protect the assets of the Business by ensuring the location meets the required Company standard and legal compliance in Health & Safety, Maintenance and Loss Prevention. Sample regularly and take any corrective action. TOOLS OF THE TRADE • Significant experience managing retail teams, preferably within the premium space., • A natural and empathetic leader, well versed in coaching and developing team members. We would love someone who can harness the relationship between nurturing individual strengths and fantastic succession planning., • Excellent commerciality, able to implement and drive initiatives to achieve outstanding outcomes., • Demonstrable retail sales expertise, able to influence customer behaviour through elevated service, VM and excellent product knowledge and brand awareness, imparting this to your team., • Strong numerical capability - handy for reporting purposes as well as confidently walking customers through pricing, percentages, and promos. OUR VALUES We Embrace Creativity Across our digital stories and our magical stores, we show creative spirit. We make emotional, genuine connections and bring childhood stories to life in our unique way. We are true heritage, yet modern in spirit. We Build Trust - With our Team and Customers We respect and support all our team members, wherever they work, and whatever their role. We are one family with our suppliers and partners. Through our actions, we Inspire loyalty and build a community with our customers. We Think Customer First We ensure that our customers, and the children we design for, are our very top priority. The magic of our stores Is reflected in our evolved digital channels. Our campaigns, product edits and excellent customer service makes shopping with us a joy. We Show Expertise and Pride in All That We Do We are specialists and we are proud of what we do. We go the extra mile to develop our knowledge, Including craftsmanship, In-store services, size guides and ethical manufacturing. We Grow Together and Shine Bright We are all brand ambassadors, and we learn and grow together. Our head office, logistics and retail teams all collaborate to support the business. We Invest In our team and share knowledge and skills so that the Trotters spirt always shines bright. Trotters is committed to equal opportunities and embraces diversity, understanding the needs and benefits of a balanced, inclusive workforce. We do not tolerate any harassment or discrimination towards any of our candidates or employees. We are proud to be an equal opportunities employer.

From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. And we do it all right here at Sky. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies t

We are committed to delivering high-quality, patient-centred care, underpinned by innovation, community engagement, and operational excellence. This list is not exhaustive, and all team members should be prepared to accept additional, or surrender existing duties, to enable the efficient running of