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\n As Corporate Client Executive, you'll be joining our Sales Operations Team, supporting our Healthcare and Denplan functions. This team is the engine behind our sales and marketing success—focused on improving outcomes, enhancing client experiences, and helping us achieve ambitious growth plans. \n Reporting to our Sales Operations Manager, you’ll be responsible for managing and developing client relationships, ensuring high levels of service, and identifying opportunities for growth. You will act as a key point of contact for clients, handling queries, resolving issues, and collaborating with internal teams to drive client satisfaction, retention, and business expansion. This role requires a proactive approach to account management while delivering excellent service and operational support. \n Key responsibilities: \n \n\n • Develop and maintain strong relationships with clients, brokers, and key decision-makers to drive satisfaction and loyalty.\n, • Support client retention efforts, ensuring portfolio retention rates are met or exceeded.\n, • Establish relationships with internal stakeholders, product and service experts, and third-party intermediaries to optimise service delivery and client engagement.\n, • Act as a trusted advisor, responding to client queries efficiently across multiple channels (phone, email, chat).\n, • Address and resolve client issues and complaints in a timely and professional manner, ensuring a positive client experience.\n, • Ensure service level agreements (SLAs) and response times are met, maintaining high-quality client interactions.\n, • Maintain accurate and up-to-date records in the CRM system to support effective client management and reporting.\n, • Identify and secure opportunities for expansion, cross-selling, and upselling of additional products and services.\n, • Support the creation of tactical business plans to help clients enhance their wellbeing strategies and integrate our solutions.\n, • Coordinate and secure development meetings, bringing in relevant product and service experts to consult on tailored client needs.\n

\n As Corporate Client Executive, you'll be joining our Sales Operations Team, supporting our Healthcare and Denplan functions. This team is the engine behind our sales and marketing success—focused on improving outcomes, enhancing client experiences, and helping us achieve ambitious growth plans. \n Reporting to our Sales Operations Manager, you’ll be responsible for managing and developing client relationships, ensuring high levels of service, and identifying opportunities for growth. You will act as a key point of contact for clients, handling queries, resolving issues, and collaborating with internal teams to drive client satisfaction, retention, and business expansion. This role requires a proactive approach to account management while delivering excellent service and operational support. \n Key responsibilities: \n \n\n • Develop and maintain strong relationships with clients, brokers, and key decision-makers to drive satisfaction and loyalty.\n, • Support client retention efforts, ensuring portfolio retention rates are met or exceeded.\n, • Establish relationships with internal stakeholders, product and service experts, and third-party intermediaries to optimise service delivery and client engagement.\n, • Act as a trusted advisor, responding to client queries efficiently across multiple channels (phone, email, chat).\n, • Address and resolve client issues and complaints in a timely and professional manner, ensuring a positive client experience.\n, • Ensure service level agreements (SLAs) and response times are met, maintaining high-quality client interactions.\n, • Maintain accurate and up-to-date records in the CRM system to support effective client management and reporting.\n, • Identify and secure opportunities for expansion, cross-selling, and upselling of additional products and services.\n, • Support the creation of tactical business plans to help clients enhance their wellbeing strategies and integrate our solutions.\n, • Coordinate and secure development meetings, bringing in relevant product and service experts to consult on tailored client needs.\n

Delivering business success through our people Due to an increased workload, we are keen to strengthen our operational team with an additional shunter/yards person. We are currently looking for skilled Shunter Driver to join our team at Andover. Essential requirement for this include: Class 1 HGV license Qualification consummate to the same movement of articulated vehicles on site with the company tug is essential. This role is vital in order to keep our stock and packaging moving so that the production lines have everything they need to be fully operational, as well as our customers receiving their products on time. In addition you will support the efficient running of the factory by ensuring timely movements of the vehicles around the Company Yard including parking bays and loading bays using the company Tug. Hours of work are Monday to Friday 7.30am to 16.30pm. Additional benefits include:- Employee recognition scheme, refer a friend scheme, life insurance, subsidised canteen, 20% discount at the on site butchers shop, high street discount programme Skills and knowledge: Multi-skilled individual with experience in a similar environment including using of a TUG Proven ability to prioritise and work effectively under pressure Effective communication skills Good interpersonal skills Self motivated with a proactive approach Can work unsupervised and make decisions when required Ability to carry out a physically demanding role Please note this position is based outdoors year round so you must be used to getting the job done come rain or shine We would love to hear from you. Please apply with your CV today. If you would like further details on this vacancy please call or text the recruitment team on : 07483189696 TPBN1_UKTJ

Lift Service Manager Lift Industry Andover, Hampshire Basic Salary: £55,000 - £60,000 Benefits: Company car or car allowance, 25 days holiday + bank holidays, private pension, Employee Assistance Programme (Day 1), Death in Service (3x salary), discretionary sickness scheme, enhanced family policies, employee referral scheme, incentive scheme, discounts platform, career progression Commutable from: Andover, Basingstoke, Salisbury, Winchester, Newbury, Tidworth, Amesbury, Whitchurch, Eastleigh, Southampton Marmon Lift Recruitment is supporting one of the UKs leading independent lift companies in the search for an experienced and driven Lift Service Manager based in Hampshire . Now operating as a stand-alone, PE-backed business, our client is undergoing significant transformation and growth. The Lift Service Manager role is a key appointment within this journey providing leadership, technical oversight, and operational excellence across the Service Department. Responsibilities: Lift Service Manager Lead and manage the Lift Service team, ensuring efficient, safe, and high-quality delivery of all repair and maintenance activities. Oversee scheduling, resource allocation, and performance management to meet customer expectations and contractual deadlines. Foster strong client relationships, handling escalations and ensuring excellent customer satisfaction. Drive safety culture and compliance, conducting audits and ensuring proper use of PPE, tools, and vehicles. Support hiring, training, and development of engineers and office staff. Manage budgets and performance metrics, ensuring profitability and operational efficiency. Collaborate with Account Managers and internal teams to deliver seamless service and quality outcomes. Ideal Candidate: Lift Service Manager Proven leadership experience within the lift industry, ideally in service or repairs management. Minimum 3 years of experience managing lift service, engineering operations, or related services. Strong technical understanding of lift systems and safety standards. Excellent communication, problem-solving, and client relationship skills. Confident using service management systems and Microsoft Office tools. Committed to delivering operational excellence, safety, and customer satisfaction. Apply to this Lift Service Manager Position: For a confidential conversation, call 07811 210079 (Monday - Friday) Ping us your CV by email Marmon Lift Recruitment is passionate about understanding what is truly important about your next move before entering an application or interview process. This commitment to you will ensure we represent your best interests at all times, and together we can secure your next move in the passenger lift industry. TPBN1_UKTJ

Introduction Saab in UK is growing rapidly, with over 500 colleagues across eight sites. We bring together Swedish heritage and British expertise to drive innovation in areas such as software engineering, underwater robotics, radars, AI, and armed forces training. Joining Saab in UK means contributing to the security and resilience of society while building a career with real scope for personal and professional growth. What you will be part of: Explore a wealth of possibilities. Take on challenges, create smart inventions, and grow beyond. This is a place for curious minds, brave pioneers, and everyone in between. Together, we achieve the extraordinary, each bringing our unique perspectives. Your part matters. Saab is a leading defence and security company with an enduring mission, to help nations keep their people and society safe. Empowered by its 26,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defence capability of several nations. The Role: We are seeking a highly motivated and detail-oriented Simulator Support Technician to join our dynamic team. As a Simulator Support Technician, you will play an essential part in ensuring that our customer and our delivery teams have the most advanced simulation equipment available to them in order to maintain levels of activity in accordance with the contract. You will work closely with various departments, within our organisation, including Operations and Field Support Representatives, to manage the influx and outflux of equipment, conduct regular maintenance and equipment repairs, inventory audits, and prepare detailed reports on stock levels and usage. Your contributions will directly impact our mission to deliver top-tier capabilities in our European business sector. Join us in this exciting opportunity to elevate your career in a fast-paced, innovative environment as we seek to protect and secure our future through advanced technologies and systems. This role will be based at our Andover site 5 days a week. Key Responsibilities Support, repair & maintain customer owned simulator equipment in accordance with corrective & preventative maintenance processes. Conduct simulator troubleshooting & fault diagnosis. Carry out basic electrical repairs/LRU replacement & general repairs in line with business processes. Reconfigure & install simulator software when required. Prepare & maintain reports on all repair work carried out on the simulation equipment using a bespoke Equipment Management system. Assist in the preparation of simulation equipment prior to deployment, including simulator configuration & picking and packing. Co-ordinate the issue, receipt & storage of materials using the SAAB Equipment Management system, in accordance with established procedures, to the customer. Assist with regular inventory counts and maintain accurate records to ensure stock levels (simulators & associated spare parts) meet operational needs. Oversee the organisation and cleanliness of the storage & repair areas, ensuring compliance with safety regulations. Provide simulator training to the customer during the equipment issue process. Support the Site Manager as required to meet daily operation requirements. Support other SAAB UK sites and field exercise activities when required. Experience & Requirements: Proven experience in inventory management & warehouse operations in a fast-paced environment. Strong organisational skills with the ability to manage multiple tasks & prioritise effectively. Proficient in inventory management software and Microsoft Office Suite, particularly Excel. Excellent communication skills and the ability to work collaboratively within a team environment. Attention to detail and ability to identify discrepancies & resolve issues promptly. Familiarity with safety & compliance regulations within the industry, including hazardous material handling Knowledge of electrical repairs including IPC Certification for soldering electrical & electronic assemblies or equivalent. Counter Balance Forklift License, new or refreshed within the last three years. By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview. TPBN1_UKTJ

Join CCS & Help Shape the Future of Renewable Energy! Job Purpose The Retrofit Coordinator will oversee project compliance with PAS2030 & PAS2035 standards, conduct site inspections, and ensure installations meet industry specifications. The role involves design reviews, auditing, and working closely with operational teams and the PAS Compliance Manager to maintain quality and manage workflows effectively. Key Responsibilities Maintain and ensure quality standards through assurance checks and adherence to building regulations. Develop a robust internal design and coordination service across all engagements. Support departmental managers and report to the PAS Technical Manager. Drive continuous improvement and compliance with CCS processes and quality standards. Attend client meetings and briefings, engaging both internal teams and external contractors. Collaborate with Retrofit Design and Surveying Managers to ensure compliant project delivery. Provide training and ensure staff qualifications meet PAS standards. Monitor and manage workflows using CRM systems for accurate data collection. Work with the Retrofit Evaluator to oversee quality control and implement lessons learned. Skills & Qualifications Proven track record of at least 2 years at a senior management level. Experience managing technical teams or disciplines. Preferably a background in social housing programmes. Relevant degree in construction and built environment. Level 5 Retrofit Coordinator certification or working towards this qualification. Strong understanding of fabric installation and the built environment. Experience Required At least 2 years experience in the built environment sector. Experience working on social housing installation projects is advantageous. Direct experience with clients and residents. A clean UK driving licence and DBS check are required. Personal Attributes You pride yourself on truth and share knowledge for the greater good. You are committed to improvement and are an active team participant. You accept responsibility for your role and promote ownership in others. You have a desire to be successful and achieve goals, whether small or large. You are flexible to meet business needs and actively work towards expanding your knowledge and developing your skills. About Us Established in 2007, CCS has been providing high-quality boiler installation services to social housing customers. Our team has grown significantly, allowing us to expand our services and incorporate the latest technologies. Today, CCS is an industry leader in renewable energy installations, dedicated to innovation and excellence. What We Offer Pension Scheme: Auto-enrolment after probation. Flexible Annual Leave: Option to buy or sell leave after probation. Professional Development: Access to in-house and external training. Employee Assistance Programme: 24/7 support. Refer a Friend Bonus: Reward scheme for successful referrals. Parking: Available at office locations. Why Choose CCS? Skill Development: Access to training programmes, coaching, and mentoring. Career Growth: Clear pathways for personal and professional advancement. Long-Term Contracts: Enjoy stability and job security. We are an equal opportunities employer, and we welcome applicants no matter what their ethnicity, gender, sexuality, beliefs, or nationality. TPBN1_UKTJ

About The Role Join CCS & Help Shape the Future of Renewable Energy! Job Purpose As a Gas Installation Engineer with CCS, you'll be responsible for installing gas appliances and central heating systems in client properties, adhering to Gas Safety Installation and Usage Regulations, Gas Safe requirements, and company standards. What We Offer Pension Scheme: Auto-enrolment after probation. Flexible Annual Leave: Buy or sell leave after successful probation. Professional Development: Opportunities for in-house and external training. Employee Assistance Program: 24/7 support for all staff. Refer a Friend Bonus Scheme: Reward for successful referrals. Parking: Available at office locations. Key Responsibilities Install gas appliances and central heating systems, maintaining high standards for efficiency and safety. Deliver top-quality service to clients, respecting each individual and overcoming installation challenges. Conduct all work strictly following company procedures and industry standards: Gas Safe, Gas Regulations, and best practices. Key Duties Manage installation timelines and uphold CCS quality standards. Communicate professionally with residents and clients regarding project progress. Ensure all PPE and equipment are calibrated, operational, and meet safety requirements. Keep all appointments and update tenants/clients as needed. Maintain personal responsibility for CCS equipment, ensuring upkeep and care. Stay updated on gas safety legislation relevant to your role. Attend staff briefings and company functions to stay engaged with team goals. Document all required reports, safety certificates, and timesheets accurately. Participate in the Company Callout rota as needed. Skills/Qualifications Qualifications: CCN1, CENWAT, CKR1, HTR1, CPA1, C&G Energy Efficiency, NVQ 2 (or equivalent). Unvented hot water systems preferred. Skills: Strong fault-finding abilities, professionalism, punctuality, and familiarity with PDA/mobile device operations. Experience Required At least 3 years experience in gas installation projects, ideally within social housing. Experience interacting directly with residents and clients. A clean UK driving licence and DBS clearance are required. Exposure to the renewables industry is beneficial. Personal Attributes Honesty and knowledge-sharing mindset for team success. Proactive, committed to continuous improvement, and active in team dynamics. Strong sense of ownership, inspiring responsibility in others. Goal-oriented, flexible, and keen to develop skills and knowledge. We are an equal opportunities employer, and we welcome applicants no matter what their ethnicity, gender, sexuality, beliefs, or nationality. About Us Established in 2007, CCS has been providing high-quality boiler installation services to social housing customers. Our team has grown significantly, allowing us to expand our services and incorporate the latest technologies. Today, CCS is an industry leader in renewable energy installations, dedicated to innovation and excellence. What We Offer Pension Scheme: Auto-enrolment after probation. Flexible Annual Leave: Option to buy or sell leave after probation. Professional Development: Access to in-house and external training. Employee Assistance Programme: 24/7 support. Refer a Friend Bonus: Reward scheme for successful referrals. Parking: Available at office locations. Why Choose CCS? Skill Development: Access to training programmes, coaching, and mentoring. Career Growth: Clear pathways for personal and professional advancement. Long-Term Contracts: Enjoy stability and job security. We are an equal opportunities employer, and we welcome applicants no matter what their ethnicity, gender, sexuality, beliefs, or nationality. TPBN1_UKTJ

To oversee and Retrofit Design on all Retrofit measures in compliance with PAS20:35 standards and Building regulations across all national contracts /locations, to review technical surveys, proposed works, products and installation methods to ensure proposed design is suitable and compliant. To manage volumes and workflows and internal reporting. Benefits for Working at CCS Pension Scheme (Auto-enrolment after completion of probation). Buying/Selling of annual leave after a successful probation period in the allocated window. Professional growth opportunities. Parking available in office locations. Refer-a-friend bonus scheme. Work-related training (in-house and external where appropriate). 24/7 Employee Assistance Program. Key Responsibilities Management of design to ensure contract compliance with all work specifications and PAS2035/2030 standards. To review and stay up to date with all existing building regulations relevant to the design works To build and develop a robust top class internal design service across all engagements and all work streams within CCS. To support all department managers & report to Head of Department. To ensure continuous improvement and application of CCS business/quality processes in all aspects of our service. To manage, improve and maintain first class processes and end to end management of works and company processes. To partake in client meetings and briefings, specifically with internal work force and external contractors To work with the Retrofit Coordinator and PAS Compliance Manager to ensure first class complaint delivery. To continue to build positive relationships and collaboration between Design, Surveying and Operational teams To provide constructive feedback to surveying team on quality, improvements required and liaise closely with the surveying manager. Ensure CPD is kept up to date and relevant regular product training. To provide weekly reports to the Head of Department and PAS Compliance manager. To ensure timely and effective business process via Protean/management systems to aid accurate data on jobs and workflow. Skills/Qualifications Experience and proven track record of at least 2 years at senior management level. Proven experience in the management of similar discipline/managers of a technical nature. Proven background in social housing programs preferred. Relevant degree in construction & built environment. Minimum of 2 years experience within design environment preferred Experience of working across all work streams installation, retrofit projects, Proven experience in top class customer service Willing to gain further qualifications in built environment. IT competence with CRM systems & Digital awareness Understanding of design and technical refurbishment (Fabric and Renewable Tech) Understanding of compliance requirements and process management in social housing sector. About Us Personal Attributes You pride yourself on truth and share knowledge for the greater good. You are committed to improvement and are an active team participant. You accept responsibility for your role and promote ownership in others. You have a desire to be successful and achieve goals, whether small or large. You are flexible to meet business needs and actively work towards expanding your knowledge and skills. We are an equal opportunities employer, and we welcome applicants no matter what their ethnicity, gender, sexuality, beliefs or nationality. Apply Now and Shape the Future with CCS! TPBN1_UKTJ

Business Architect 6 Month Contract Location: Home / Andover Rate: £750 - £800 per day (Outside IR35) We are looking to recruit an SC Cleared Business Architect for a leading technology consultancy on an initial 6 month contract. The Business Architect will support a major transformation programme. This role is focused on shaping and delivering business architecture that underpins the client's future operating model, ensuring strategy, processes and capabilities are fully aligned to achieve mission objectives. You'll play a pivotal role in developing a clear and coherent view of the customers enterprise landscape - helping to define how strategic intent is translated into effective, integrated solutions. This is a hybrid role and you will be required to work 2 days a week onsite in Andover. Valid SC clearance is essential, and previous MOD / Army experience is highly desirable. Key Responsibilities Lead and contribute to Army transformation work from a business architecture perspective. Apply recognised architecture frameworks, principles and techniques to develop clear, actionable designs. Simplify complex organisational challenges into structured, strategic models and recommendations. Advise senior Army stakeholders on the implementation of strategy and transformation initiatives. Define and maintain business principles, standards, patterns, policies, roadmaps and vision statements. Develop and communicate enterprise-level views to support Army decision-making and capability planning. Provide specialist advice and thought leadership based on deep business architecture experience. Support pre-sales and proposal activities related to Defence and Army programmes. Collaborate closely with technical, operational and programme delivery teams to ensure end-to-end coherence. Skills & Experience Required Proven experience as a Business Architect within Defence or Army programmes. Strong familiarity with enterprise architecture frameworks such as TOGAF , Zachman , or BizBOK . TOGAF certified , with practical experience applying the framework in live environments. Hands-on experience with modelling tools such as Sparx EA or Bizzdesign . Excellent communication and stakeholder engagement skills, with the ability to influence senior Defence personnel. Analytical and strategic mindset, able to translate business complexity into actionable insight. Highly organised, self-motivated and delivery-focused. TPBN1_UKTJ

Business Architect | 2 Roles Available | Defence Client | 4 Month Contract | Up to £800 per day (Outside IR35) | Andover (1-2 days per week on-site) | SC Clearance Required MERITUS are excited to be working with an innovative Technical Consultancy. We're seeking two experienced Business Architects to join a large-scale, confidential defence transformation project in Andover. These contract positions offer an exciting opportunity to work on time-critical, enterprise-level business modelling within a secure environment. A strong defence background is essential, with a preference for candidates who have served in or worked closely with the Army, due to the need for familiarity with current systems and operational frameworks. They require candidates to hold an active SC Clearance. Main Responsibilities: Lead end-to-end business process and capability modelling to support transformation objectives. Collaborate with cross-functional stakeholders to define, document, and optimise business architecture. Develop and maintain Sparx EA models to visualise current and target state architectures. Ensure alignment between business processes, systems, and strategy across time-sensitive programmes Required Skills: Proven experience as a Business Architect within the defence or security sector. Proficiency in Sparx Enterprise Architect and strong business process modelling expertise. Excellent stakeholder engagement and communication skills across multiple departments. Current SC Clearance and ability to operate effectively in a fast-paced, confidential environment. Got your attention? If you believe that you have the skills and experience for the Business Architect role - then please get in touch. We also offer a referral scheme for any candidates whose details are passed to us that we successfully place. If you have any further questions then please contact Ryan Harris at MERITUS. TPBN1_UKTJ

RECRUITMENTiQ is supporting a growing, outward looking and vibrant parish with an extensive social action mission delivered by Lighthouse building on strong links with the NHS, Town and Borough Councils and other charity and corporate organisations. The role of The Operations Director ensures that the vision and mission of the Parish are underpinned by excellent governance, efficient systems, and a culture of collaboration and trust. We are looking for an organised, energised, detail orientated and pro-active person with a proven history of strategic leadership with strong administrative skills including high levels of IT literacy, written and verbal communication skills. You are experienced in working alone and in a team. You will join a friendly and committed staff team supporting the mission and ministry of the parish fuelled by prayer, laughter and cake. Oversee the effective use, security, and development of the parishs IT and digital systems, ensuring they support communication, administration, and mission delivery. To support the Rector operationally to deliver the strategic vision and mission of the Parish by providing operational leadership and management to the Parish Staff Team ensuring that its churches, buildings, support staff and resources are effectively managed. The Operations Director leads the day-to-day management of parish operations, ensuring coherence across the seven congregations, various ministries and numerous events, and multiple church sites. Key responsibilities HR Manage and deliver the HR systems, in consultation with legal advisors, including recruitment, induction, probation, appraisal and exit interviews, all contractual matters, policies and procedures Manages the Operations team including the Administration Team and Facilities Co-ordinator Governance Administer the governance of the Parish including supporting the PCC Secretary and ex-officio on PCC, Standing Committee, Finance & Stewardship Committee, and Fabric Committees Ensure timely preparation and circulation of PCC and Standing Committee papers, minutes, and reports, working closely with the PCC Secretary. Manage commercial agreements e.g. hire agreements, long term professional contracts etc. Data Protection Officer Finance Work closely with the Treasurer and Finance committee to develop and manage the budget, create long term forecasts and financial sustainability plans and support the creation of a fundraising strategy. The Treasurer remains the PCCs financial officer; the OD ensures financial administration, reporting, and budget management processes are professionally executed Strategic oversight of fund-raising and grant applications IT and Digital Systems Provide strategic oversight of digital infrastructure (Microsoft 365, ChurchSuite, ExpensePlus, parish websites) to ensure effective communication, administration and mission delivery. Ensure GDPR compliance, cybersecurity and data resilience. Manage IT suppliers, licences and budgets. Equip staff and volunteers through guidance, documentation and training. Lead digital development projects to improve efficiency, collaboration and reporting. Fabric & Estates Oversee the strategic development and implementation of the fabric and facilities needs of the Parish, day to day management of the Facilities Co-ordinator Ensure compliance with Church of England property regulations and statutory health and safety requirements. Work with wardens and external professionals (architects, surveyors, contractors) to deliver maintenance and development projects. Volunteer Management Foster a positive culture of volunteering that values participation, clear communication and empowerment. Support operational systems that enable volunteers to flourish in their ministries. Leadership and Communication Lead communication across staff and clergy teams to ensure awareness of activities and priorities. Manage and communicate effectively with key stakeholders (e.g. civic leaders, diocesan officers, contractors, consultants). Lead or contribute to cross-parish projects that improve operational efficiency and collaboration. Attend Tuesday staff meetings, the annual staff retreat, and relevant training. Reporting and Record Keeping Maintain accurate operational records for PCC and diocesan reporting. Research and implement improvements in systems, software and policies. General Exercise initiative and adaptability in undertaking additional responsibilities or projects as may reasonably be required by the Rector or PCC to ensure the effective delivery of the Parishs mission and operations. Essential skills, knowledge and experience required for the job Committed, church going Christian with a vibrant lived faith Passionate about our Vision and the work of Andover Parish Committed to following all parish policies and procedures Experience of line management & project management Experience of creating a strategy and managing a budget Confident and quick thinker, with the ability to analyse complex issues quickly and offer solutions Proven ability to prioritise, manage workload and delegate effectively Excellent organisational, interpersonal and collaborative, written & oral communication skills Flexible, proactive team player with a good sense of humour! Good understanding of IT systems, ICT literate and strong Microsoft 365 skill set Special Conditions: This role has an Occupational Requirement to be a Christian, as permitted under Schedule 9, Part 1, of the Equality Act 2010 Note: We are committed to investing in our staff and are willing to discuss training needs as part of the interview process. For further information or to apply with your CV and cover letter please click apply now. Closing Date: 1st December 2025 Start Date: January 2026 TPBN1_UKTJ

Join a growing organisation where you'll lead a passionate team, and be part of an innovative company on the rise! Customer Service and Sales Support Coordinator Andover, Hampshire Full-time, Permanent £26,000 to £30,000 per annum DOE 40 hrs per week - 8.30am - 5pm, Monday to Friday The role is listed as office-based; however, hybrid working may be considered for the right candidate. Please Note: Applicants must be authorised to work in the UK We're seeking a proactive and organised Customer Service and Sales Support Coordinator to join our growing team. This role plays a key part in ensuring the smooth day-to-day operation of customer service and administrative processes within a busy, collaborative environment. As a central point of contact for customers, you'll deliver a responsive, reliable, and professional service while supporting the wider sales and operations functions. You will help ensure a seamless customer journey - from managing enquiries and processing orders through to delivery, invoicing, and aftercare. The Role As the Customer Service and Sales Support Coordinator , you will handle customer enquiries, process and invoice orders, coordinate with internal teams and external partners, and maintain accurate records. You will play a key role in building strong customer relationships, providing consistent, proactive communication, and taking ownership to ensure customer issues are followed through to a satisfactory resolution. This position requires excellent communication skills, strong attention to detail, and a solutions-driven approach. Key Responsibilities Handle inbound customer enquiries via phone and email, ensuring timely and professional responses. Process sales orders accurately and efficiently before warehouse cut-off times. Invoice orders daily through Xero, ensuring all completed orders are properly accounted for. Follow up on proforma orders and outstanding customer replies. Undertake general administrative tasks to support the wider sales and operational teams. Liaise with internal departments and external stakeholders—such as transport providers and customers—to ensure smooth operations. Contribute actively to the company's overall strategy and customer service objectives. Raise supplier purchase orders (POs) using Xero. Log damages with carriers, track resolutions, and communicate outcomes to customers. Monitor, manage, and dispatch backorders, providing timely updates on stock and delivery dates. Manage carrier reports for failed deliveries. Coordinate offshore deliveries, preparing and providing despatch documentation (including commercial invoices). Take payments securely and accurately over the phone. Build and maintain positive customer relationships through consistent and proactive communication. Take ownership of customer issues, ensuring they are fully resolved. Act as a key point of contact for ongoing customer needs, demonstrating accountability in problem-solving. Proactively identify opportunities to improve processes or communication to enhance customer experience. The Ideal Candidate You should: Have strong communication and interpersonal skills with a confident, professional telephone manner. Possess excellent organisational and time-management abilities, with strong attention to detail. Be proficient in order processing systems and related software (Xero experience advantageous). Be able to multitask, prioritise workload, and remain calm under pressure. Be a collaborative team player with a proactive, problem-solving mindset. Demonstrate an empathetic and customer-focused approach. Be self-motivated, reliable, and able to take ownership of your work. Software Used Microsoft Office Linnworks Magento 2 HubSpot Xero About the Company We are a leading trade-only supplier of high-quality commercial equipment for the hospitality, catering, and retail sectors. Covering refrigeration, laundry, warewashing, and more. Based in Andover, Hampshire, we pride ourselves on friendly service, specialist knowledge, and dependable support for our nationwide customers. With a team of around 20 people, we're a supportive and welcoming company with low staff turnover and a focus on long-term growth. The future of the company We've undergone significant positive change, investing heavily in new technology and building a solid foundation for our 3-year growth plan. We operate in a competitive marketplace, and delivering exceptional service is a key part of how we stand out. This role contributes directly to that mission. What's in it for you? No weekend work or shift work Career progression Free on-site car parking 20 days holiday, plus bank holidays Christmas close (3 days holiday will be used for this) Relaxed and friendly environment Smart casual dress in the office Small, welcoming team where you're valued as an individual We are proud to be an equal opportunities employer and welcome applications from candidates of all backgrounds. Diversity strengthens our business and drives innovation. How to apply for the role: If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please. Flat Fee Recruiter is an advertising agency promoting this role on behalf of the employer. You will be contacted directly by the employer and not Flat Fee Recruiter should they wish to move forward with your application. Other suitable skills and experience include: Customer Service Coordinator, Sales Administrator, Customer Support Specialist, Order Processing Coordinator, Sales Operations Coordinator, Client Services Executive, Customer Care Advisor, Internal Sales Support, Service & Sales Administrator, Sales Order Processor, Account Support Specialist, Operations Support Coordinator, Customer Accounts Administrator, Helpdesk & Customer Support Assistant, Sales & Logistics Coordinator. TPBN1_UKTJ

Class 2 Driver Reports to: Warehouse & Distribution Manager Depot: LWC Andover Overview: To deliver products to customers within a specific area in a safe and friendly manner. Responsible for the care and upkeep of your designated vehicle. To provide excellent customer service standards to every customer. Main Duties: The responsibility of preparing the vehicle by conducting operator maintenance, ensuring all products for delivery are correct and that they have been loaded onto the vehicle correctly and safely. Responsible for completing delivery notes, return sheets and collecting payments. Execute any special requests from customers by picking up and delivering items as directed on the delivery note. Maintain customer confidence by keeping information strictly confidential regarding premise security and operational information. Responsibility for checking the run sheets and picking orders for your deliveries and routing. To plan your route and requirements for the drop by studying the schedule and any requests by the customer that are on the delivery note. Make customers aware of any stock shortages or problems with their delivery. Responsible for returning all empty cases and gas bottles, and ensuring that they are correctly stored in the empties yard and unloaded in the correct manner. Ensure that correct health and safety procedures are adhered to. To complete all required checks and ensure that check sheets are passed to the distribution manager. The ability to help in the warehouse when required. To look presentable in the correct LWC Drinks uniform at all times. Please note, this role may involve physical and manual handling activities. Knowledge and Experience: Good safety practices and driving habits. Possess the correct driving license required for the vehicle. Good communication skills. Excellent customer service Skills. The role: 5 days per week, Monday to Friday, 6am-2.30pm 40 hours per week. £2,000 discretionary bonus dependent on KPIs, after successful completion of 6 months probation period. LWC Drinks Ltd provides licensed establishments with all their bar and sundry supplies. However, we are more than just a distributor, becoming the fastest growing privately owned drinks company in Britain, placing 24th in the Sunday Times PWC Profit Track 100. Our aim is to provide the best customer service in the industry, employing over 1,500 people, at 18 depots across the UK, with a Support Centre and Hub Distribution Centre based in Manchester. TPBN1_UKTJ

Commercial Fit Out - Andover, Hampshire Our client is a well-established multi-disciplined main contractor and engineering services company with over 75 years of successful trading and a strong national presence. Renowned for delivering high-quality, technically complex projects across multiple sectors, they continue to expand their operations and are experiencing exceptional growth within their dedicated commercial fit-out and refurbishment division. Due to continued project wins, the company now requires an experienced Project Manager to oversee the delivery of a high-value commercial office fit-out scheme in Andover, Hampshire, for a prestigious international blue-chip client. This opportunity is offered initially on a freelance basis (6+ months), with a view to ongoing work or potential permanent employment given the significant pipeline of follow-on projects in the region. Role Overview: As Project Manager, you will take full ownership of the project from pre-construction through to handover, ensuring that programme, quality, safety, and commercial objectives are met. Working closely with the client, design consultants, subcontractors, and internal teams, you will manage every stage of the project lifecycle, from planning and procurement through to delivery and completion. The current scheme is progressing into the Cat B fit-out phase, so you will play a critical leadership role in driving site performance, coordination, and quality standards through to final completion. Key Responsibilities: Pre-Construction & Planning: Work with the pre-construction team to review drawings, specifications, and client requirements. Assist in developing project programmes, logistics plans, and sequencing strategies. Lead early engagement with key subcontractors and suppliers to ensure delivery readiness. Identify potential risks and develop mitigation strategies before mobilisation. Delivery & Construction: Lead all on-site activities, ensuring safe, efficient, and high-quality execution of the works. Manage subcontractor coordination and sequencing across multiple trades during fit-out stages. Monitor progress against programme, proactively addressing delays or resource constraints. Chair regular progress, design, and coordination meetings with internal and external stakeholders. Ensure full compliance with health & safety standards and company procedures (H&S, QA, environmental). Oversee cost control and work closely with commercial teams to manage budgets and variations. Drive high standards of workmanship, client communication, and attention to detail throughout delivery. Completion & Handover: Oversee testing, commissioning, and quality close-out processes. Manage snagging, client inspections, and final handover documentation. Ensure delivery of a fully operational, defect-free space to the clients satisfaction. Provide post-completion support where required and contribute to continuous improvement initiatives. Candidate Requirements: Proven experience as a Project Manager on commercial office fit-out or refurbishment projects, ideally valued at £5m+. Strong understanding of both Cat A and Cat B fit-out delivery. Excellent communication and leadership skills, with the ability to manage diverse project teams. Commercially astute, with strong planning and problem-solving capabilities. Thorough knowledge of construction processes, health & safety legislation, and fit-out sequencing. Current SMSTS, CSCS, and First Aid certifications are essential. Experience with blue-chip or corporate clients is advantageous. Whats on Offer : Immediate start available. Competitive freelance day rate. Opportunity for ongoing work in the region or transition to a permanent position (if desired) A strong pipeline of upcoming commercial fit-out and refurbishment projects. TPBN1_UKTJ