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Customer Service Advisor – Remote role\n£24,000-£28,000 Per Annum based on Experience\nFull Time Temp-Perm\n\nPertemps Isle of Wight are recruiting for multiple, Customer Service Advisors to join a leading Health Services Provider. \n\nThe successful candidates will be able to deliver a high level of customer care and handle sensitive situations. You must have an empathetic disposition and have a natural enthusiasm for assisting people in complex situations. \n\nThis is a fully remote/home-based role; you will start off working via Pertemps and transfer across to our client after an initial temping contract. Although we do require you to have experience in a Customer Care/Advisor position, full and in-depth training will be provided.\n\nThe Role:\nFully remote, home based (all IT equipment will be provided).\nMonday – Friday, 9am – 5pm with 1 hour for lunch.\nSalary of £24,000 - £28,000 depending on experience.Responsibilities as a Customer Service Advisor:\n\nProviding frontline telephone and email support to ensure a smooth journey and high-quality care.\nBooking appointments for customers as required.\nDealing with enquiries, answering queries, calls and escalating to relevant departments.\nDeal with a high volume of calls and emails each day.\nAppropriately and sensitively deal with professionals, customers and clients.\nAlways adhere to strict policies regarding confidentiality and compliance.\nIdentify and escalate any issues to a relevant supervisor.\nEnsuring all information is recorded accurately on your system.Requirements:\n\nA minimum of 2 years relevant customer service and support experience.\nExperience of using databases and a proficient IT user.\nOutstanding verbal and written communication skills.\nExperience working in a fast paced, customer handling environment.\nClear understanding of confidentiality and handling sensitive information.\nSelf-sufficient and a problem solver.\nHappy to undertake a DBS check.\nIf you are interested in this Customer Service Advisor role, please apply with an up-to-date CV or get in contact with Brett at the Pertemps Isle of Wight Branch

We pride ourselves on being the number one destination for all things festive, and this year promises to be magical once again!.Do you have what it takes to join our team as Sales Advisor? We are looking for people who are dynamic and who will help ensure our customers experience our famous hospital

Are you a proactive people person ready to be the friendly face our stores need? If you’ve had optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you.As an Optical Assistant, you’ll use your passion for the Specsavers brand, product