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Role: Sales Ledger and Billing Apprentice Location: Head Office - Bromsgrove Contract: Full-Time, Permanent - 35 hours per week Salary: Relevant apprentice rates Benefits: 30 days' Annual Leave (increasing to 35 days' with length of service) + Bank Holidays, Company Pension Scheme, Life Assurance, Employee Discount Scheme & Free On-Site Parking We are Polaris, one of the UK's largest leading communities of children's service providers. Within the community, we have independent fostering and adoption agencies who have been passionately improving the lives of young people for over 30 years, as well as Leaving Care services, Residential, Education and bespoke children's services contracts. Our nurturing community works collectively to support the very best outcomes for every child in our care. We're ambitious for our children and young people, families and staff and believe in their futures. We are looking for a Sales Ledger and Billing Apprentice to assist in all aspects of the Finance Department and, in the process, gain a thorough and well-rounded experience of the whole function. The candidate must be willing to complete the AAT qualification for which full study support will be offered. As a Sales Ledger and Billing Apprentice, you'll be trained to support the team with the following tasks: • Helping to ensure payments are collected on time by communicating with customers, • Contacting local authorities to request updates on outstanding invoices (with support and guidance), • Assisting with raising invoices and credit notes both via an automated system and manual postings, • Posting payments received onto the finance system, • Updating records to show when payments are due or expected, • Supporting the team in reducing overdue debt, • Learning how to maintain accurate sales ledger records, • Helping to resolve customer queries by phone and email, • Supporting the creation of manual invoices for additional services, • Keeping organised notes and records to support audit requirements, • GCSE qualifications are essential, • Basic knowledge of the full Microsoft Suite, including Excel We are an equal opportunities employer. The successful applicant will be subject to a DBS check if successful for the position. We reserve the right to withdraw this advert without notification. Polaris is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. PandoLogic. Category:General, Keywords:General Labor, Location:Wolverhampton, ENG-WV1 1AD

Role: Product Support Engineer Type: Permanent Package: £40,000 per annum Hours: Monday – Thursday: 9am – 5pm, Friday: 9am – 4.30pm Location: Wolverhampton I’m supporting an established engineering business that, due to continued growth across its product and solutions portfolio, is looking to appoint an experienced Product Support Engineer. This is a customer-facing technical role within a quality-driven engineering environment, supporting both internal teams and external customers across a diverse product range. The business delivers engineered technology solutions for demanding applications. This role offers long-term stability, exposure to varied systems and technologies, and genuine opportunities to influence product improvement, support capability, and customer satisfaction within a growing organisation. Product Support Engineer Job Description • Provide high-quality technical support to customers and internal teams via phone, email, and remote access., • Manage and track support and solutions tasks using Monday.com, ensuring clear communication and timely resolution., • Liaise with internal engineering, compliance, and validation teams, as well as external partners, to resolve technical issues., • Deliver remote and occasional onsite technical support, escalating issues where required., • Produce and maintain technical bulletins, support documentation, and training materials. Product Support Engineer Experience / Skills / Qualifications • Proven experience supporting IP or IoT-based systems incorporating hardware, software, and configuration tools., • Strong working knowledge of Windows, Linux, Android, and iOS operating systems, including virtual environments., • Good understanding of networking fundamentals, including routers, switches, and common protocols., • Ability to diagnose and troubleshoot hardware and IP-based devices., • Excellent communication skills, strong problem-solving ability, and a detail-focused, customer-centric approach. Product Support Engineer Benefits • 25 days holiday plus bank holidays (rising with service)., • Pension scheme, death-in-service benefit, and bonus scheme., • Health, wellbeing, share scheme, and regular company events. If you feel you’re a good fit for this position, please click ‘apply’

External Sales Executive- Industrial Products-From £30,000 + Bonus & Company Car -Bilston, WV14/ Hybrid The Role Do you know your bearings, power transmission or engineering consumables inside out and enjoy turning technical knowledge into real sales results? Are you confident building lasting customer relationships while spotting new opportunities across your patch? If so, this External Sales Executive role could be the next step in your career. As an External Sales Executive, you will manage and grow an established customer base across the Midlands while developing new business opportunities. You’ll spend most of your time on the road meeting customers, understanding their challenges, and offering practical solutions that reduce downtime and keep their operations running smoothly. This is a hands-on, field-based role with real autonomy. You’ll plan your own diary, supported by an experienced internal team and strong technical knowledge from head office. If you’re ready to join First Engineering Services, apply today and let’s start the conversation. Key Responsibilities: • Manage and develop existing customer accounts, • Identify and win new business across the region, • Promote bearings, power transmission and engineering consumables, • Prepare quotations and process orders accurately, • Meet and exceed agreed monthly sales targets, • Work closely with internal technical support to provide tailored solutions The Company First Engineering Services has been a trusted distributor for over 37 years. From our Bilston base, we supply reliable engineering products to manufacturing, food production and specialist industries. We are known for our service, knowledge and long-standing customer relationships. When you join us as, you become part of a stable, respected business where people stay and grow. The Benefits • Competitive salary with bonus scheme, • Company car, • Laptop and mobile phone, • All business expenses covered, • Full product training and ongoing support, • Secure, long-term career with a well-established company The Person We’re looking for an External Sales Executive who is practical, organised and confident dealing with customers at all levels. You will have: • Proven external sales experience, ideally within engineering or industrial products, • Strong product or technical understanding, • Excellent communication and negotiation skills, • A self-motivated, target-focused approach, • Full UK driving licence

A recruitment agency is seeking a dedicated Customer Service Representative in Wolverhampton.The role involves managing customer enquiries via phone and email, providing clear support, and resolving issues while meeting defined KPIs.Strong communication and problem-solving skills are essential, as i

NMS Recruit are seeking an experienced Fire & Security Service Engineer to join a well established family run business. You will need to be located close to or in Wolverhampton to be considered for this position and have 2+ years experience within as a Fire & Security Service Engineer and be comfortable working alone. Applicants who only have experience with Fire systems will also be considered. Responsibilities Carry out service, remedial, repair and call out works of fire and security systems and equipment. Responsibilities will include attending sites to undertake the maintenance of systems carrying out necessary fault finding, preventive maintenance works and ensuring that all paperwork is carried out accurately and promptly. Requirements Supporting fellow engineers carrying out service, remedial, repair and call out works of fire and security systems and equipment. Demonstrable previous experience, technical skills, qualifications and a practical knowledge of servicing (reactive and preventative). Experience and technical knowledge of fire and or security systems and equipment is required. You must hold current qualifications, have a stable work history and a full UK driving licence. Well organised and deliver excellent levels of customer service. Able to lead by example, actively helping out others and being proactive member of the team. A calm and reassuring persona and the ability to be professional in all circumstances. Must be able to pass a DBS, security and credit checks Have a proven background through an apprenticeship or similar qualification. A qualification within a technical area would be highly desirable. Skills Technical knowledge of open and closed protocol systems. Excellent knowledge in monitoring and signalling of systems. Excellent problem-solving skills for security systems, including networked and IP systems. Excellent communication skills with customers whilst carrying out works at customer sites. Exceptional customer service skills and a clean, tidy and professional work ethic at all times. Ability to learn and adapt to changing environments, products and requirements. Product and parts knowledge of associated alarm products and other security equipment. Service, repairs and fault resolution of alarm systems. Being able to interpret building plans and create systems as installed and zone plans. Reporting of any changes or deficiencies with newly installed or existing alarm systems. Accurate and legible completion of work reports and NSI certification. Effective planning and management of work. Adhering to Health & Safety requirements. Vehicle care and maintenance. Participation in the 24-hour on call rota diary. (1 in 3 months) Promoting the full range of fire protection services to customers. Benefits Up to £38,000 DOE Monthly bonus Overtime Pension Company Van (Personal Use) Career Progression & Training Additional Benefits Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here. TPBN1_UKTJ

Our client is looking for a skilled Mobile Plant Engineer to join their team based out of a depot in Dudley. With over 40 years of experience in plant sales, we supply new and used construction machinery and tools, including skid steer loaders, excavators, telescopic handlers, road and compaction equipment, dumpers, portable power solutions, hydraulic breakers, and a range of professional tools. This position has arisen due to company growth. They operate from two depots across the Midlands, we have built a reputation for providing high-quality equipment to a diverse customer base, including construction, civil engineering, agriculture, mining, quarrying, forestry, landscaping, and materials handling industries. Mobile Plant Engineer - Job Overview Respond to breakdowns at customer sites, diagnosing faults and performing necessary maintenance or repairs on plant equipment. Service, repair, and maintain a variety of plant and construction machinery. Travel to customer locations as required. Ensure all work complies with manufacturer guidelines and industry standards. Adhere to health and safety regulations while delivering excellent customer service. Opportunities for overtime, training programs, and performance-based bonuses available. Mobile Plant Engineer - Job Requirements Previous experience as a Mobile Plant Engineer, Plant Fitter, Plant Technician, or Plant Mechanic. Hands-on experience with plant machinery, including excavators, diggers, rollers, and dumpers. Within commutable distance of Dudley. Ability to work independently and as part of a team. Self-motivated with strong problem-solving skills and minimal supervision required. Professional, confident demeanour with excellent communication skills. Full, valid driving license (essential). Mobile Plant Engineer - Salary & Benefits £35,000-£40,000 salary dependant on experience Monday-Friday 8.00am - 5.00pm - Overtime available A company Van with limited private use Fuel Card Company Mobile Phone Company Pension Scheme Paid Refer a Friend Scheme 26 days annual leave plus construction industry Christmas shutdown Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for. TPBN1_UKTJ

Key Account Manager – Food Manufacturer Location: Yorkshire / Midlands Territory: National Salary: £32,000 - £40,000 per annum (depending on experience) Benefits: commission, pension, 22 days holiday + bank holidays (with the option to purchase an additional 3 days), company laptop and phone Please note: We will only consider candidates with experience selling food or drinks into distributors / wholesalers / end-users. About the Role: We are looking for a Key Account Manager to join a leading manufacturer of premium food products, including confectionery and sweet goods. In this role, you will play a key part in driving the growth of our business, managing existing accounts, and identifying new opportunities. You will work across a wide range of customers, including wholesalers, distributors, cash and carry operators, as well as end-users such as hotels, restaurants, and leisure facilities. This is an exciting opportunity to join a business with significant potential for growth and the opportunity to progress within the company. Key Responsibilities: Build and maintain strong relationships with foodservice customers, focusing on wholesalers, distributors, and end-users. Identify and secure new business opportunities within the foodservice sector. Present and promote the full range of products, conducting tastings, customer meetings, and presentations. Collaborate with marketing, customer service, and operations teams to ensure smooth customer onboarding and satisfaction. Maintain accurate CRM records and produce regular sales activity reports. Travel nationally to meet customers, which may occasionally require overnight stays. Re-engage with previous customers and bring them back on board. Drive product distribution and optimise product mix to maximise margins. Negotiate pricing, terms, and promotional activity in line with commercial targets. Manage price increases to ensure effective margin control. Oversee promotional activities, including pre- and post-evaluation of ROI. Ensure all customer activity aligns with the broader commercial strategy. About You: We are looking for a commercially driven, customer-focused individual who thrives in a fast-paced, high-growth environment. You'll be confident managing existing accounts while identifying opportunities for growth and innovation, and staying in tune with customer and industry trends. Key Skills & Experience: Proven track record in the foodservice sector, including experience selling to distributors, cash and carry operators, and end-users. Strong experience in Key Account Management. Excellent commercial awareness and a proactive, results-driven mindset. Confident negotiator with strong presentation skills. Experience managing pricing, terms, and margins. Ability to analyse customer spend and identify growth opportunities. Additional Information: Weekly sales meetings via Teams. Bi-weekly visits to the office in Skipton. For the right candidate, there are significant opportunities for career progression within the business. Why Join Us? Apply or Enquire For more information or to apply, please contact: Shannon Clough – Interaction Recruitment Leeds 0113 866 2042 07869 405148 INDLEE TPBN1_UKTJ

Commercial Gas Installation Engineer Location: Within 100-mile radius of Stoke-on-Trent (covering social housing, extra care facilities, and other commercial sites) Salary: £45,000 - £50,000 per annum + project completion bonus Additional Pay: Out-of-hours retention payment up to £1,400, overtime paid at 1.5x standard hourly rate. Brilliant Earning Potential. Benefits Pay review after successful probation, with annual review each March 28 days holiday (including 8 bank holidays) 1 day of birthday leave per year after 12 months of service Company vehicle, mobile phone, and fuel card provided Private medical insurance after probation Company pension scheme after 3 months Employee discount scheme All essential tools provided, including ladders, FGA, and initial van stock (engineer to provide own hand tools) The Opportunity An exciting new opportunity has opened for an experienced and motivated Commercial Gas Installation Engineer to join a forward-thinking and expanding business. This is a brand-new position within their growing Commercial Division, created to meet the rising demand for projects across the region. Youll work on a diverse range of installations, from domestic boilers to large industrial heating plantrooms, across the social housing and care sectors, where your expertise directly improves comfort and safety for vulnerable residents. This role offers variety, independence, and the chance to develop your skills while managing rewarding projects. The Role Youll be responsible for installing a wide range of gas and mechanical systems, including boilers, water heaters, and complete plantrooms. While your main focus will be on installations, youll also support the service and maintenance team when required, ensuring smooth project delivery. Occasional overnight stays may be required, but these are infrequent and planned in advance. Key Responsibilities Manage your installation team to achieve high-quality project delivery. Collaborate with project managers and administrators to coordinate schedules. Complete full gas and mechanical installations for plantrooms, including refurbishments and new builds. Read and interpret technical drawings for accurate material selection and installation. Install commercial gas and plumbing systems to the highest safety and quality standards. Diagnose and resolve installation issues quickly to minimise downtime. Conduct safety, leak, and emissions tests in compliance with legislation. Communicate professionally with clients and address queries effectively. Complete all documentation or app-based forms promptly for installations and handovers. Participate in ongoing training to enhance technical knowledge. Provide engineering support during emergencies, following Gas Safe guidelines. Qualifications & Requirements Valid Gas Safety and Commercial Gas Tickets: CCN1, COCN1, CENWAT, CPA1, DAH1, CODNCO1, CORT1, ICPN1, CIGA1, TPCP1A F-GAS and catering qualifications (desirable) Full UK driving licence Proven knowledge of commercial plumbing systems, gas systems, and controls Strong commitment to safety, quality, and compliance Excellent communication and customer service skills L8 Awareness required Knowledge of SFG20 (desirable) Electrical skills or relevant qualifications (desirable) Why This Role? This is a fantastic opportunity to join a respected and growing company that invests in its people. Youll gain exposure to a wide variety of systems and technologies, build on your expertise, and enjoy independence while managing your own projects. If youre a skilled, adaptable engineer with a passion for high-quality installation work and exceptional service, this role is the perfect platform to grow and progress your career. TPBN1_UKTJ

About Us MTD Training is a dynamic and innovative company providing Management & Sales Programmes across the UK and globally. We have built a reputation as an award-winning training provider and have an established client base with exceptional levels of customer satisfaction. Our team consists of around 19 full-time staff, with 30 UK and 20 international associate trainers. We offer high-end, interactive, engaging, and creative training programmes, delivered face-to-face or virtually using multiple platforms such as Zoom and Teams. At MTD, we believe in ethical marketing, and our leads come to us via our fantastic marketing strategy and word of mouth/repeat business. Position Overview: The Sales Support Executive is a pivotal role responsible for strengthening MTDs revenue-generating activity by ensuring every inbound enquiry, client interaction and sales process runs with clarity, speed and accuracy. If you thrive in fast paced, SLA driven, ever changing and challenging environments and have a keen interest in sales, we want to hear from you. This role exists to: Protect and enhance conversion rates Improve speed to enquiry and client response times Free up existing sales team members to focus on high-value selling Safeguard data quality, pipeline hygiene and forecasting accuracy Provide consistent, professional support across proposals, contracts, tenders, CRM management and customer experience Role & Responsibilities: Lead & Enquiry Management Manage the shared inbox and inbound phone line as first-line support, ensuring all enquiries are acknowledged and assigned within agreed SLA timescales. Add all enquiries accurately into Salesforce with correct contact details, lead source, product type and follow-up actions. Allocate leads to the appropriate salesperson based on division, product and urgency. Ensure zero leakage of leads and monitor inbox performance daily. CRM & Pipeline Accuracy Maintain data quality in Salesforce including full account, contact and opportunity detail. Produce weekly pipeline and activity reports for the Head of Sales. Support the Head of Sales with auditing of pipelines, closed-lost analysis and documentation completeness. Create dashboard views and reports that improve forecasting accuracy. Proposal & Sales Documentation Support Format and populate branded proposals using AI tools. Produce client terms/agreements and ensure all fee, date and activity information is accurate. Support with tenders, PQQs, quotes, deck formatting, case studies, imagery, brochureware and web copy updates. Ensure all documents follow MTD branding requirements. Client Coordination & Scheduling Book client discovery calls, proposal follow-ups and demos into salesperson diaries. Liaise with trainers to confirm availability, logistics, fees and programme information. Support the scheduling of open course availability, or in-house sessions, when required by Sales or Operations teams. Customer Experience & Account Support Support account management activity by logging touchpoints, updating account notes and preparing renewal or upsell information. Assist with aftercare tasks such as accreditation set-up, learner access or feedback campaigns where needed. Sales Enablement, Reporting & Continuous Improvement Produce weekly/ monthly reports on leads, pipeline health, conversions, shared inbox performance and enquiry patterns. Identify inefficiencies and recommend process improvements (aligned to Better, More, New). Support marketing and sales collaboration activities (e.g., testimonials, case study collation, industry research). Operational Support Manage trainer CPD log collation, insurance reminders or certificates where relevant to client delivery. Support Operations/Finance with booking or billing tasks when directly linked to sales activity. Provide office cover and support when required. Skills & Experience Required: Experience in a sales support, commercial admin or customer-facing coordination role is essential Excellent written communication and attention to detail (GCSE English at C or 5 & above) High speed and accuracy of data input CRM experience (Salesforce preferred) Strong Microsoft Office skills (Word, Excel, PowerPoint, Teams) Ability to work under pressure and prioritise competing tasks Friendly, bubbly and professional phone manner Ability to build rapport and relationships with stakeholders of all levels and backgrounds Process-driven with a continuous improvement mindset Ability to work at pace, meeting tight deadlines A proactive, accountable and commercially aware attitude Adaptable with the ability to think on your feet and find solutions Package Salary: £26-29k dependent on experience and qualifications Bonus: Annual bonus of up to 10% based on company profit and performance Hours: Full time (37.5 hours) based at our HQ in Coventry office based Holidays: 22 days + Bank Holidays. An additional 2 days per year for each full year of service rising to 30 days max Socials: Paid team nights out for employees and families Progression: On-going training, development, and progression opportunities in a rapidly growing business Private Health Care: Private healthcare for yourself after 1 year of service. After 5 years of service this will cover family too. Who We Are We're MTD Training, a multi-award winning training provider. We've worked with over 9,000 different clients from all over the world. Our office culture is relaxed, fun and passionate. Safeguarding As part of MTD Trainings commitment to Safeguarding & promoting the welfare of our learners and we expect all staff, associates, and contractors to share this commitment. All new staff will be expected to complete safeguarding training and agree to a DBS check following any offer of employment (the level will be role dependant). If you wish to disclose any previous criminal history prior to interview, please do so and we will be happy to discuss this with you. References will be sought on shortlisted candidates, where possible prior to interview. A minimum of two references must be obtained, one of which should be from the current or most recent employer. MTD Training welcomes applications from all cultures, types of background and personal life choices. Equality, Diversity & Inclusion MTD Training welcomes applications from all cultures, backgrounds and personal life choices. TPBN1_UKTJ

Class 2 Service Technician As a key worker working in our Healthcare Division, you play a key part in the success of phs. To our customers, you are the face of the company. Your excellent customer service skills will help keep our customers happy and ensure they remain our customers! Being an experienced Class 2 Service Technician in our Healthcare division, your responsibilities will include collecting health related waste products ranging from Pharmaceutical, Non and Hazardous Waste and well as clinical. A day in the life of a Service Technician at phs will involve; You will follow planned routes, using PDA devices to confirm collections, manage any site access issues. We use in-cab technology but if you can operate a satellite navigation device and a smart phone, you will have no problem with these. You will be using Soft Compaction Vehicles, designed specifically for the service we provide which are like refuge collection vehicle. Emptying/Collecting Euro Bins containing offensive waste Supporting Covid testing stations by collecting sealed waste Completing hazardous Consignment notes/Transfer notes. Returning to your allocated depot every day to empty the waste from the vehicle that was collected. The ideal candidate for a Service Technician role at phs will: Safety and legal compliance are a must. We welcome applications from people with a good safety record. Essential qualifications are a Category C (LGV Class 2) license, current Driver CPC card and a valid Digital Tachograph Card. To be eligible for this role you will have held a full driving license for at least 12 months and, have attained the appropriate LGV Cat C License. You cannot have no more than 6 penalty points and no IN or DD endorsements of less than five years then you could be what we are looking for. Be open minded with regards to the products you will be carrying on your vehicle. Due to the nature of waste we handle, technicians are advised to have vaccinations against Hepatitis B, tetanus/polio. Hepatitis A is also advised. Employee vaccinations are paid for by phs. In for your commitment and expertise, you will get: A salary of £35,850.96(Based on a 40-hour working week Monday to Friday) No scheduled weekend working. 13 paydays per year (Every 4 weeks) Ongoing career development opportunities Discounts with retailers including o2 and F&B. A 24-hour wellbeing helpline Pension Your annual leave will be 31 days (inclusive of Christmas Day) so you have 30 days to book throughout the holiday year. Due to the nature of our work, bank holidays are normal working days except for Christmas Day. About phs: Phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland with over 90,000 customers across 300,000 locations incorporating numerous businesses during its 57 years of business. Our businesses include: Washrooms, Healthcare, Floorcare, Phs Direct and Direct 365 (sale of consumables), Phs Greenleaf, Teacrate, Besafe, Wastekit and Compliance. Although we welcome candidates from all demographics, we recognise we do not have a proportionate number of female technicians in this location currently and would like to rectify this. At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. TPBN1_UKTJ

Customer Service Advisor (Logistics / Operations Support) Hybrid West Midlands (Tipton) £26,500 per annum | Full-time | MondayFriday Commercial Recruitment is working with a well-established logistics business to recruit two experienced Customer Service Advisors to join a fast-paced, operationally critical team. This is not a typical call-centre role . Its busy, reactive, and requires people who can think on their feet, use common sense, and stay calm when things dont go to plan. The Role Youll be part of the team responsible for fixing issues when they arise and keeping customers informed. Day to day, youll be managing high volumes of emails and phone calls , liaising with customers, drivers, and internal operations teams to resolve delivery and collection issues. Expect: Around 3,000 emails per week across the team Circa 300 calls per day Enquiries ranging from ETA updates and booking amendments to driver issues and operational delays Taking ownership of problems and seeing them through to resolution When something goes wrong, youre the team that puts it right . Key Responsibilities Managing a shared customer service inbox Handling inbound and outbound calls professionally and efficiently Liaising with customers regarding collections, deliveries, delays, and changes Supporting drivers with day-to-day operational queries Working closely with Operations to resolve failed or delayed movements Accurately inputting and updating data on internal systems Investigating and responding to complaints Taking ownership of issues and ensuring timely outcomes General customer service administration and housekeeping Working Pattern Monday to Friday Initial 23 weeks training on site in Tipton Hybrid working thereafter (WFH), unless business needs require site attendance Mandatory monthly meeting on site (first Friday of every month) non-negotiable Shift options (post-training): 8am5pm 8.30am5.30pm 9am6pm 9.30am6.30pm 10am7pm What Were Looking For Previous experience in a busy customer service, logistics, transport, or operational environment Strong computer literacy and confidence using multiple systems Excellent communication skills written and verbal Calm under pressure with the ability to prioritise Practical, logical, and resilient Someone who takes responsibility rather than passing problems on If you need a script to follow for every call, this role wont suit you. If you enjoy problem-solving and staying in control when its busy it will. Salary £26,500 per annum TPBN1_UKTJ