Positive behaviour support jobs in LeatherheadCreate job alerts

This is why at this service our Support Workers should hold a full UK driving license, be resilient, flexible and composed in their approach, have experience with following Positive Behaviour Support plans and reflective practice as well as experience working with individuals requiring enhanced supp

At Taylor Wimpey, we don’t just build houses; we build futures. Not just for the people who live in our homes, but for our own people too. When we bring our collective skills together, we make amazing things happen - for ourselves, for each other and for our customers. There are incredible opportunities on your doorstep, and we want you to discover them all. With 22 regional offices across the UK and operations in Spain, we bring our vision to life locally. Here, you’ll be given the tools to develop your skills and the freedom to explore new avenues. Share your ideas, experience a no-blame culture, and shape your work around your life. Every single one of us plays a vital role in bringing to life incredible places and spaces, where anyone can thrive. We believe in making a positive difference to our planet, as well as to people. Home to work that matters, and you can be a part of it. The Customer Support Coordinator is responsible for taking ownership of customer issues, tasks and complaints once customers have settled into their new homes and been handed over from the Customer Relations Managers, managing resolution through to completion. This includes correctly identifying what action needs to be taken, allocating the correct resource in a timely manner, and where appropriate, ensuring the necessary parts and supplies have been ordered to enable remediation works to be carried out. They should also ensure customers are kept up to date with progress towards the resolution of their issue or complaint. The Customer Support Coordinator should be conversant in using the technology provided to carry out their role and be adherent to the relevant processes and procedures, including all health and safety regulations and protocols. Demonstrates role model customer behaviour • Acts as an inspiring role model across the team in the delivery of great customer service, • Always demonstrates positive behaviour when discussing or interacting with customers, • Always engage with customers in a professional manner so they are assured we have understood their problem and trust that we will act to resolve this quickly, • Ensures reputational risk is minimised by ensuring complaints, social media contacts, and 3rd party claims and cases are managed in the most appropriate way, • Works independently to resolve issues, tasks and complaints within the required SLA timeframe, • Works in an organised and well-planned manner, so that customer issues, tasks and complaints can be resolved within SLA timeframes and customers are fully informed of progress, • Looks for solutions when blockers to remedying issues for customers arise and ensures the Customer Support Manager is made aware when factors may not enable the resolution to happen within SLA, • Ensures issues, tasks and complaints have quality notes for reference so there is an accurate record of all customer interactions and so that further clarification isn’t required with the customer by another person, • Builds relationships with other functions and works collaboratively with them to resolve issues, tasks and complaints, • Takes responsibility for their own development by asking for feedback on their performance to ensure ongoing performance, • Identifies gaps in their customer engagement ability (verbal and written) and takes responsibility for the continuous improvement of these, • Identifies ways of working that could be more efficient and/or cost effective and puts forwards ideas for improvement, • Keeps up to date with house type ranges, products, specifications and new technology in the home to ensure informed conversations with customers, • Previous experience of working in a fast-paced Customer Service environment, • Strong interpersonal and relationship building skills, • Proven ability to work collaboratively, • Proven ability to work independently, prioritise work and take initiative to find solutions to problems, • Proven ability to remain calm, measured and resilient in challenging situations, • Experience of working in the housebuilding industry At Taylor Wimpey, we are committed to enabling you to make a home with us. Our work is not just about building homes; it's about doing work that matters, making a positive impact on the lives of our customers and the communities we serve. We enjoy many benefits as standard, including excellent retail discounts, company funded life insurance and private healthcare, and access to a quality pension scheme with company contributions. We also offer our discounted house purchase scheme, car leasing scheme and share plans, as well as the opportunity to tailor your benefit package to suit your needs with options such as buying extra annual leave or adding dependants to your benefit cover. Our total reward offer works perfectly with our culture, we are a welcoming community where everyone can feel at home. We create a home to your future by providing opportunities for growth and development. We offer industry leading professional training and development, which supports you to unlock your potential and fulfil your career and personal goals in a variety of opportunities and environments. We look to develop our people in the skills and areas they are most interested in, leveraging your qualities and appreciating your unique competencies, skills and expertise that, when we come together, make this a great place to work. If you want to do work that matters and build a career that lasts, make a home at Taylor Wimpey. As a proud Disability Confident Employer, Taylor Wimpey is committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us during the application process that they have a disability and meet the minimum requirements for the role. Join us in building a truly diverse and empowered team. Please inform your line manager if you wish to apply for this role.

Student Experience Officer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. What we are looking for: Energetic, motivated and created individual People focused Relevant experience in youth engagement and/or vulnerable adults Adaptability, resilience, and a strong commitment to student welfare are essential. Main Duties/responsibilities: Attendance monitoring Drive participation in projects like the student union/voice, enrichment activities, personal development and external speakers and will have a vision for the Student Common rooms to provide space for learners to commit to the various areas of life at college Support students effectively and engage with the college community, linkingthe work of curriculum and pastoral teams, safeguarding and campus supportto enhance the engagement and behaviour of learners on campus. Ensuring students play a positive part in college life and enjoy being here, championin...

Job Title: Teaching Assistant - Specialist School Location: Leatherhead, Surrey Salary: £13.51 - £14.45 per hour (£24,139 - £25,819 actual salary dependant on qualifications) Plus £1000 Welcome bonus • Hours: 40 hours per week - Term Time only - Start time 8.15am - Finish time Monday/Tuesday/Wednesday 4.45pm. Thursday 5pm and Friday 4pm We are currently seeking an experienced Teaching Assistant to join a specialist school in Effingham, Leatherhead supporting students aged 11-16 years old with Autism and associated behavioural and communication difficulties. The role: As Teaching Assistant, your role is to support our children with their learning and general wellbeing to ensure every child has the best opportunity to reach their full potential in a caring and safe environment. Where necessary this will include safely supporting challenging behaviour with positive behaviour management, adopting a tailored approach to the individual child and contributing to risk assessments and behaviour support strategies to ensure our children can access education and develop life skills. Forming positive relationships with our children is critical. You will be expected to establish a warm, caring and supportive relationship with pupils in order to support them feeling safe and enabling them to enjoy and learn during their time at the School, and to promote and encourage independence and personal development in pupils and maintain high expectations of behaviour at all times. You will support the class teacher and contribute to providing high quality, challenging and differentiated educational activities and experiences through supporting the teaching of a broad and balanced curriculum aiming at pupils achieving their full potential in all areas of learning. Like many SEN environments; your duties are likely to vary and therefore candidates will need to be flexible and be able to lend a hand whenever required. Experience /Qualifications: Experience working with SEN in an employed or voluntary setting A recognised qualification at Level 2 or above in Support work for Teaching and Learning in Schools or an equivalent s desirable GCSE pass in Maths and English (C / 4 or Functional Skills Level 2) Understanding of the Safeguarding principles and Child Protection procedures. Knowledge or experience of pupils with SEN or SEMH/ASD Ability to provide consistent support to our children The desire to put the child first and treat them as an individual Be positive and creative in assisting to meet pupils individual needs Be able to take part in the schools behaviour support approach, including physical intervention (accredited Team Teach) where necessary and always as a last resort. Ability to complete reports in a timely and accurate manner Benefits: Life assurance and Pension * Welcome bonus is payable in 2 payments - 50% following successful completion of probation and 50% after one year service Perkbox - offering high street discounts Employee assistance programme Car lease scheme Fully funded training and qualifications Bike to work scheme Free membership to our Health cash back plan - Claim back money on services such as dental, optical, physio and many more. TPBN1_UKTJ

As a Positive Behaviour Support (PBS) Lead you will focus on supporting staff teams to create capable environments where our young people can thrive.

We’re looking for a dedicated Positive Behaviour Support Assistant (PBS Practitioner) to join our school team and help create a safe, supportive, and inclusive learning environment for pupils with additional needs. Positive Behaviour Support Assistant (PBS Practitioner). Experience or knowledge of

As a Positive Behaviour Support (PBS) Lead you will focus on supporting staff teams to create capable environments where our young people can thrive. Assist with the development, organisation, and delivery of a high-quality Positive Behaviour Support (PBS) approach, enabling children to develop the

This position requires collaboration with team members to implement positive behaviour strategies and provide in-class support. A specialist education provider near Guildford is seeking an Inclusion Support Mentor to enhance the learning experience of students with special educational needs. Applica

Kisharon Langdon Positive Behaviour Support (PBS) Practitioner is a newly created role that works in close partnership with our operational teams including managers, team leaders and direct support workers teams to develop, deliver and review Positive Behaviour Support plans for people using our ser

Be responsible for developing and undertaking functional behavioural assessments and complex Positive Behaviour Support plans and implementing effective behaviour and quality of life support for individuals with behaviours that challenge. Lead Positive Behaviour Support. If you would like to find ou

You'll be responsible for managing student behaviour, helping them stay focused, and providing 1-1 support. An established industry player is seeking a passionate Teaching Assistant to support students in a Secondary School in Havering. Join a supportive environment where your contributions are valu

A leading charity organization in Greater London is seeking a Positive Behaviour Support Practitioner to assess needs and develop support plans for individuals with complex needs. Ideal candidates will have management qualifications, experience with Autism and related mental health challenges, and a

As a Positive Behaviour Support (PBS) Lead you will focus on supporting staff teams to create capable environments where our young people can thrive.

The role involves supporting students with emotional and behavioural needs, collaborating with staff to promote positive behaviour and ensuring a nurturing environment. A leading educational agency is seeking a Behaviour Support Assistant in Keynsham.

You will support staff in delivering Positive Behaviour Support, engage with families to tailor individualized support, and conduct training sessions. A specialist education and care provider in the UK seeks a Positive Behaviour Support Lead to enhance the quality of life for children with special e

Positive Behaviour Support Practitioner – Adult Services. Are you passionate about supporting autistic adults and individuals with learning disabilities to reach their full potential? Autism Anglia, a well‑established independent charity, is seeking a Positive Behaviour Practitioner to join our

The role requires NVQ Level 3 or willingness to obtain it, with a strong focus on Positive Behaviour Support techniques. A charitable educational organization is seeking an Inclusion Support Mentor to support students and staff in behavior management strategies. The position offers a retention bonus

You’ll play a key role in supporting our colleagues to understand behaviour as communication, develop proactive support strategies and promote meaningful quality of life outcomes for the people we support. Working as part of our Continuous Improvement and Learning Team and in close collaboration w

The role involves supporting students with behavior management and inclusive practice, requiring NVQ Level 3 in Supporting Teaching and Learning or willingness to pursue it. A specialist education provider near Guildford is seeking an Inclusion Support Mentor to join its dedicated team.