Global Benefits Manager
5 days ago
London
: London | Lisbon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Global Benefits Manager, you will support the delivery and continuous improvement of BCG’s employee benefits programs across the world. This role focuses on the operational and analytical aspects of Health, Life, Disability, and Business Travel Accident benefits. You will play a key role in ensuring plan effectiveness, compliance, and value, while contributing to the Global Benefits Centre of Expertise (COE)'s strategy through data analysis, stakeholder collaboration, and process enhancement. You will work closely with other members of the COE, and collaborate with BCG HR, Finance, Procurement teams, and external vendors to ensure delivery of compliant, cost-effective, and employee-centric benefits solutions. *Key Responsibilities * Program Support & Technical Execution • Support the ongoing management and periodic review of insured benefits programs (e.g., Healthcare, Life, Disability, Business Travel Accident, AD&D, Retirement, Work-Life Harmony)., • Conduct benefit plan benchmarking and analysis to ensure alignment with BCG’s talent and business needs., • Collaborate with brokers and insurers during insurance renewals, ensuring accurate data is provided and analyzed to support decision-making., • Monitor claims trends using insured data and ICD coding to generate actionable insights for health and wellbeing strategies., • Act as a knowledgeable partner to local and regional HR and Finance teams, providing guidance on plan administration, costs, and processes., • Support the use and optimisation of the MyBenefits platform, working with COE team members focused on technology and enablement to drive user engagement and operational efficiency., • Identify opportunities to streamline benefits processes and standardise documentation across countries., • Help ensure compliance with global governance and local regulatory requirements across benefits programs. *Skills and Competencies * Aligned with the MSD1 BST Core Competencies, successful candidates will demonstrate: Technical & Functional Expertise • Strong knowledge of insured employee benefits programs (e.g., Healthcare, Life, Disability, Business Travel Accident, AD&D) and insurance fundamentals., • Experience with plan documents, vendor communications, and data analysis., • Structured and analytical thinking with the ability to identify trends and translate data into insights., • Demonstrates ownership of deliverables and effectively manages timelines and priorities., • Strong written and verbal communication; able to explain technical content clearly., • Adapts tone and messaging based on audience; contributes to discussions and team meetings confidently. Teaming & Collaboration • Builds effective working relationships across functions and geographies., • Provides support and guidance to local HR contacts; shares expertise to build capability in others., • Demonstrates integrity, confidentiality, and respect in all interactions., • Contributes to an inclusive work environment and embodies BCG’s values and culture. What You'll Bring • 6+ years of relevant experience in benefits management, broking, or consulting, ideally in a multinational or matrixed environment., • Working knowledge of employee benefits regulations and insurance market practices across the world., • Experience with data analysis and reporting in Excel; comfortable in presenting findings in PowerPoint., • Exposure to digital benefits platforms and an interest in technology-enabled solutions., • Proficiency in a second language is a plus. Who You'll Work With • The Global Benefits COE team to support more senior COE team members, contribute insights and drive shared goals., • Benefits brokers and vendors to coordinate plan updates and issue resolution., • Global, regional, and local HR and Finance teams on implementation and problem-solving. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. (Click here )( for more information on E-Verify.