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  • Waiter / Waitress
    Waiter / Waitress
    11 days ago
    £14–£14.5 hourly
    Full-time
    Brentford

    Role Purpose The Waiter is responsible for delivering a warm, attentive and consistent guest experience, ensuring that every guest feels welcomed, looked after and valued. This role focuses on building rapport with guests, maintaining strong service standards and working collaboratively with the team to ensure smooth and efficient service. The Waiter plays a key role in creating memorable experiences that encourage guests to return. The “C” Principles The Waiter lives and promotes the following values at all times: Collaboration • Cooperation • Communication • Cohesion • Consideration • Consistency Reports to Head Waiter / Assistant Restaurant Manager / Restaurant Manager Leadership Style & Core Behaviours A successful Waiter consistently demonstrates: • Guest-focused mindset – prioritises guest experience at all times, • Strong communication – listens actively and communicates clearly, • Positive attitude – creates an engaging and welcoming atmosphere, • Attention to detail – ensures accuracy and consistency in service, • Teamwork – supports colleagues and contributes to smooth service, • Organisation – manages their section effectively, • Resilience – performs well during busy service periods Key Responsibilities Guest Experience & Service Delivery • Deliver friendly, attentive and professional service to all guests, • Build rapport and create a welcoming, engaging experience, • Take orders accurately and confidently, • Ensure guests feel looked after throughout their visit, • Anticipate guest needs and respond proactively Service Standards & Execution • Maintain high standards of service, presentation and professionalism, • Ensure food and drinks are served correctly and efficiently, • Follow company service steps and procedures consistently, • Manage timing of service to ensure a smooth guest journey Section Management • Take responsibility for a section during service, • Ensure tables are clean, organised and ready for guests, • Monitor guest needs and maintain awareness of the section at all times, • Support smooth transitions between courses and table turns Teamwork & Communication • Communicate clearly with BOH and FOH teams, • Support runners, head waiters and managers during service, • Contribute to a positive, respectful and team-focused environment, • Ask for support when needed and offer help to others Organisation & Cleanliness • Maintain cleanliness and organisation of the floor and service areas, • Support opening and closing duties, • Ensure stations are stocked and ready for service, • Follow hygiene and presentation standards at all times Compliance & Standards • Follow all company policies and procedures, • Maintain awareness of allergens and dietary requirements, • Ensure responsible service of food and beverages, • Uphold professional appearance and conduct Problem Solving • Respond calmly and professionally to guest requests or concerns, • Resolve minor issues independently where possible, • Escalate more complex issues to senior team members, • Maintain composure during busy periods

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  • Supervisor
    Supervisor
    23 days ago
    £14–£16 hourly
    Part-time
    Ruislip

    We are looking for an experienced and motivated Restaurant Supervisor / Head Waiter to join our team. This role is perfect for someone who is passionate about hospitality, thrives in a fast-paced environment, and has strong leadership skills. Key Responsibilities: • Oversee daily front-of-house operations, • Lead, train, and motivate the waiting staff, • Ensure excellent customer service and guest satisfaction, • Handle customer queries, complaints, and special requests professionally, • Coordinate with kitchen staff to ensure smooth service, • Manage reservations, seating, and table turnover efficiently, • Maintain high standards of hygiene, presentation, and service, • Assist with opening and closing duties Requirements: • Previous experience in a similar role (Supervisor / Head Waiter), • Strong leadership and communication skills, • Excellent customer service and problem-solving abilities, • Ability to work under pressure in a busy environment, • Flexible availability, including evenings and weekends, • Good knowledge of food, beverages, and service standards

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  • Quality Control and Planning Engineer
    Quality Control and Planning Engineer
    27 days ago
    £31000–£34000 yearly
    Full-time
    Greenford

    Duties and Responsibilities: • Develop, implement, and maintain quality assurance systems and procedures in line with manufacturing standards for plastic packaging products, • Conduct inspections and testing of raw plastic materials (including polymers, recycled plastics, and additives), in-process production, and finished goods, • Monitor extrusion, conversion, sealing, and printing processes to ensure consistent quality and adherence to specifications, • Identify product defects such as thickness variation, sealing faults, contamination, or print inconsistencies, and carry out root cause analysis, • Implement and resolve quality issues and minimise production waste, • Ensure compliance with UK and international standards, including ISO quality and environmental standards relevant to plastic packaging, • Maintain detailed quality documentation, audit records, and compliance reports for internal and external review, • Liaise with suppliers and internal departments to address material or production-related quality concerns, • Develop and manage production schedules to meet customer demand and delivery timelines, • Coordinate with procurement, production, and logistics teams to ensure efficient workflow and material availability, • Monitor production capacity, machine efficiency, and downtime, adjusting plans to optimise output, • Track and analyse KPIs such as product quality, waste reduction, and operational efficiency, • Ensure effective utilisation of resources, with a focus on reducing plastic waste and supporting sustainability initiatives, • Manage inventory, and support production planning, • Support continuous improvement and lean manufacturing initiatives across production processes, • Participate in internal and external audits and ensure ongoing compliance with health, safety, and environmental regulations Skills, Qualifications, and Experience: • Relevant Master’s or Bachelor’s degree, • Relevant experience in relevant field, • Strong knowledge of plastic materials, packaging production processes, and quality standards, • Understanding of regulatory frameworks and compliance requirements (e.g., ISO standards), • Proficiency in ERP/MRP systems and Microsoft Office applications, • Strong analytical, organisational, and problem-solving skills, • Excellent communication skills and ability to work collaboratively across teams, • Ability to work under pressure and meet production deadlines, • High level of accuracy and attention to detail.

    No experience
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  • Operation specialist
    Operation specialist
    1 month ago
    £28000–£30000 yearly
    Full-time
    Chiswick, London

    Location: London / Birmingham, UK Company: Giraf Logistics (UK) Ltd About Us Giraf Logistics (UK) Ltd is the UK subsidiary of Longsail International Logistics Co., Ltd., a well-established international logistics group with extensive experience in global freight forwarding and supply chain solutions. With the strong support of our parent company and the continued expansion of our UK business, we are building a fast-growing local team to provide efficient, reliable, and customer-focused logistics services. We are now looking for a bilingual Chinese-English logistics professional with relevant international logistics experience to join us and support our rapid development. Key Responsibilities • Handle daily import and export shipments across multiple transport modes, including sea freight, air freight, and road freight, • Manage shipments from quotation stage through to final invoicing, • Coordinate closely with customers, overseas agents, carriers, suppliers, and internal teams to ensure smooth operations, • Prepare and follow up on bookings, shipping documents, customs-related information, and job files, • Support the sales team by assisting with quotations, service solutions, and customer communication, • Ensure a high standard of accuracy, customer service, and operational efficiency, • Take on additional operational or administrative tasks as required to support a fast-developing business environment Requirements • Previous experience in international logistics, freight forwarding, shipping, or supply chain operations is strongly preferred, • Familiarity with import/export processes and container freight forwarding would be a strong advantage, • Fluent in both Chinese and English (written and spoken) is essential, as this role requires communication with both Chinese-speaking and English-speaking clients, agents, and colleagues, • Strong sense of responsibility and the ability to work in a fast-paced, growing team, • Good communication, coordination, and problem-solving skills, • Detail-oriented, organised, and service-minded, • Able to work independently while also contributing effectively within a team, • Mandarin-English bilingual ability is preferred; Cantonese is also a plus What We Offer • Competitive salary, negotiable based on experience and qualifications, • Performance-related bonus opportunities, • Festival gifts and team-building activities, • Supportive and friendly working environment, • Excellent opportunity to grow with a rapidly developing international logistics team

    No experience
    Easy apply
  • Assistant Cafe Manager
    Assistant Cafe Manager
    1 month ago
    £13–£15 hourly
    Full-time
    Northwood

    G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and talented individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the Assistant Manager, you will play a vital role in supporting the overall operations and management of our specialty coffee shop. You will assist the Store Manager in overseeing daily operations, ensuring exceptional customer service, and maintaining a positive and engaging work environment. If you have a passion for specialty coffee, a strong work ethic, and excellent leadership skills, we invite you to apply. Responsibilities: • Assist the Store Manager in all aspects of daily operations, including opening and closing procedures, inventory management, and leading the team., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and resolving customer concerns or issues promptly., • Train, mentor, and motivate staff members, fostering a positive and collaborative work environment., • Collaborate with the Store Manager to develop and implement operational strategies to achieve sales targets and maximize profitability., • Monitor and maintain stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to ensure product availability., • Oversee the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team., • Assist in organizing and coordinating special events, promotions, and marketing initiatives to drive customer engagement and increase sales., • Uphold strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Stay up-to-date with industry trends, new brewing techniques, and emerging coffee products, and share knowledge with the team. Requirements: • Previous experience in the specialty coffee industry or a similar role is necessary, with a strong emphasis on specialty coffee knowledge and skills., • Strong passion for specialty coffee and a deep understanding of brewing techniques, coffee origins, and flavour profiles., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with the ability to effectively train, motivate, and develop a team., • Exceptional customer service skills with a friendly and approachable demeanour., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under pressure., • Knowledge of inventory management, and point-of-sale systems., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

    Easy apply
  • Site Manager
    Site Manager
    1 month ago
    £42000 yearly
    Full-time
    Uxbridge

    Job Title: Site Manager (Cloud Kitchen Operations – South Asian & Fast Food Brands) Location: Uxbridge, London (with responsibility for additional operational sites as required) Salary: £42,000 per annum Hours: Full-time, minimum 39 hours per week Job Type: Permanent About the Company We are an established cloud kitchen operator managing multiple delivery-only food brands, specialising in South Asian cuisine and fast food. Our operations are structured to deliver consistent quality, efficiency, and compliance across all sites. Role Purpose The Site Manager will be responsible for the direct management and supervision of cloud kitchen operations at the primary Uxbridge site and, where required, additional company-operated locations. The role involves full operational control, staff management, and ensuring compliance with all UK food safety and employment regulations. Key Responsibilities • Take full responsibility for day-to-day management of assigned cloud kitchen site(s), • Directly supervise, manage, and control kitchen and front-of-house staff, • Plan and oversee food preparation processes across South Asian and fast food menus, • Ensure consistency in quality, portioning, and presentation in line with company standards, • Manage stock control, procurement, and supplier coordination, • Prepare staff rotas and manage labour costs and productivity, • Ensure full compliance with UK food safety legislation, including HACCP and Food Hygiene Regulations, • Maintain accurate operational and compliance records, • Monitor performance metrics and implement continuous operational improvements, • Liaise with third-party delivery platforms to ensure efficient service, • Ensure that all work is carried out under the direct control and supervision of the sponsoring employer Minimum Requirements • At least 3 years’ experience in a managerial or supervisory role within hospitality, food service, or commercial kitchen operations, • Demonstrable experience in high-volume food production and service environments, • Proven knowledge of South Asian cuisine and/or fast food operations, • Level 3 Food Hygiene certification (or willingness to obtain prior to employment), • Strong understanding of HACCP, food safety, and health & safety compliance, • Experience in staff supervision, training, and performance management, • Good organisational, communication, and problem-solving skills, • Ability to work across multiple company sites where required Salary & Benefits • Salary: £42,000 per annum (compliant with Skilled Worker salary thresholds, subject to SOC code and eligibility), • 28 days annual leave (including public holidays), • Opportunities for progression within a growing organisation Skilled Worker Sponsorship This role is eligible for sponsorship under the Skilled Worker route, subject to the candidate meeting: • The relevant skills and experience requirements, • The applicable salary threshold and occupation code criteria, • UK Home Office immigration rules in force at the time of application How to Apply Please submit a CV and supporting statement detailing your relevant experience and suitability for the role.

    Immediate start!
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  • Barista
    Barista
    1 month ago
    £12.71 hourly
    Full-time
    Northwood

    G'day mate! Urban Baristas is an Australian Coffee Company with multiple sites across London, passionate about speciality coffee, roasting and the Aussie brunch culture. We are looking for a passionate barista who absolutely loves making high-quality coffee in a fast-paced environment. Our baristas have excellent product knowledge, attention to detail, efficiency, and cleanliness, and most importantly are friendly, engaging, and fun to be around. Requirements: As an applicant you’ll have experience in a high-volume coffee environment, serving quality shots and steaming milk with banging latte art. A positive, confident, and open-minded attitude. Great communication skills and a proactive approach to problem-solving. High-volume coffee experience highly regarded. Customer service experience. Good organization skills. Available on weekends. What we offer: Detailed training and internal progression wherever possible. Support in growing your coffee knowledge and leadership skills, and the opportunity to develop your hospitality career with a growing company. Paid drinks on shift + staff discount on food products If brewing amazing coffee and providing exemplary customer service gets you excited, get in touch with a bit of information about yourself!

    Easy apply
  • Data Analyst
    Data Analyst
    2 months ago
    £42000–£45000 yearly
    Full-time
    Isleworth

    Job Description We are seeking a Data Analyst to support the commercial performance and operational efficiency of our telecommunications retail business. The role will focus on analysing sales, customer, and product data to inform business decisions, optimise performance, and support revenue growth across our Vodafone franchise operations. Key Responsibilities • Collect, analyse, and interpret data relating to sales performance, customer behaviour, and product uptake (mobile, broadband, SIM contracts), • Develop and maintain dashboards and reports to support management decision-making, • Monitor key performance indicators (KPIs), including sales trends, conversion rates, and customer retention, • Identify patterns and trends in data to support business planning and performance improvement, • Work with internal stakeholders to understand data requirements and provide actionable insights, • Support stock and product performance analysis to optimise inventory and sales strategies, • Ensure accuracy, consistency, and integrity of data across systems, • Assist in forecasting and reporting to support business planning and target setting Requirements • Experience in data analysis, reporting, or business intelligence roles, • Strong analytical and problem-solving skills, • Proficiency in data tools such as SQL, Excel, Power BI, or similar, • Ability to translate data into clear business insights, • Understanding of retail or telecommunications data (desirable but not essential)

    Immediate start!
    Easy apply
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