Product support specialist jobs in United Kingdom

About Us H&J Martin Construction provide high quality construction services across the UK & Ireland. With an impressive portfolio of some iconic buildings across the province, we focus on innovation and collaboration to achieve results. Role Overview As a Site Manager, you will oversee the construction of projects from conception to completion, ensuring that projects are delivered to the highest quality, safely, on time and to projected profit levels What you'll do - Take ownership of Site Health and Safety ensuring compliance with Health and Safety Regulations, and that policies and procedures are implemented throughout the operations. - Using an effective leadership style you will ensure all functions within the project are managed and operating to agreed objectives and targets, leading to the completion of the project to the tendered level of profitability as a minimum. - Liaise with the client on site and represent the Company at progress meetings. - Liaise with all external bodies, statutory authorities and key stakeholders, portraying a professional and positive image at all times. - Ensure overall client and external body satisfaction with construction process and end product - Ensure the project is on or ahead of programme at all times, and with the support of project commercial staff ensure that no contractual disputes arise. - Manage risk and opportunity effectively throughout the project. - Play a part in the selection of the correct supply chain, and then manage this supply chain effectively to deliver the project. - Management of Project Quality on a daily basis, ensuring that works are always delivered to the highest standard and in compliance with project specifications and relevant best practice guides - Ensure all Quality Management is adequately recorded in line with Quality Management Plan. - Review RAMS issued by sub-contractors. - Material take-offs for orders for labour only contractors. - Provide micro programmes/period ‘look aheads’ to ensure detailed project monitoring. - Raise Technical queries and issue to consultants. - Contribute to the progress reports with senior management. - Champion the use of IT and software to achieve objectives - With the support of Senior Management, ensure that the key roles are staffed with people who can effectively undertake their roles, ensuring that their roles are clearly defined and understood and that all personnel are motivated and managed to achieve the business’s objectives. - With the support of Senior Management and commercial staff, ensure that good relations with suppliers are established and maintained so that the most favourable deals are facilitated. - Keep an accurate record of site activities throughout the project What you'll bring - Extensive experience in the management of Construction projects. - Chartered CIOB Membership or progressing towards this. - Experience of delivering residential schemes to NHBC Best Practice standards or equivalent (such as ICW or Global Homes). - Experience of delivering schemes to Choice Housing Design Guide - A positive awareness of the Commercial Management of site issues - Site Management Safety Training Scheme (5-day SMSTS) - CSR/CSCS Qualification or equivalent - Relevant experience of client and end user engagement - Scaffold inspection training - Temporary works training - Qualified first aider What we offer - Competitive Salary - Generous annual leave allowance, increasing with service and ability to purchase additional days each year - Car Allowance and Fuel Card - Discretionary Bonus Scheme - Private Medical Insurance - Salary Sacrifice Pension Scheme - Company EV Scheme - Life Assurance Plan - Health Cash Plan providing money off dental, optical, physiotherapy and other health and wellbeing services - Ongoing Health and Wellbeing activities including free annual health checks - Occupational Sick Pay - Paid membership fees of a relevant Institution or Professional Body - Gym Membership discount, plus use of our Company gym at head office - Cycle to Work Scheme We would like to make the application process as smooth as possible so please just let us know if you need any adjustments or support and we will do what we can to help. We wish you every success with your application. LAGAN SPECIALIST CONTRACTING GROUP ARE AN EQUAL OPPORTUNITES EMPLOYER

Job Title: Trainee Account Executive Location: Bournemouth or Poole Cowell Recruitment are delighted to be assisting our client in their search for a Trainee Account Executive based in Bournemouth Due to expansion, an exciting position has become available for a Trainee Account Executive to join our friendly and professional team. The successful candidate will earn a competitive salary with an opportunity to build a successful career. You will be ready to seize the opportunity and make a stamp in the market for yourself and your career. Come and join us and work in a well-established company that invests in its staff and provides continuous training and support and an opportunity to grow in the business. Trainee Account Executive – Key responsibilities (but not limited to) Client Relationship Management: Build and nurture strong, long-term relationships with commercial clients. Act as the main point of contact, addressing client inquiries, needs, and concerns promptly. Conduct regular client meetings to understand business objectives and provide value-added solutions. Sales and Business Development: Identify, prospect, and pursue new business opportunities to grow the client base. Generate leads through networking, cold outreach, and market research. Deliver persuasive sales presentations to potential clients, showcasing products or services. Negotiate and close deals to meet or exceed revenue targets. Account Growth and Upselling: Manage existing client accounts, ensuring their needs are consistently met. Identify upsell and cross-sell opportunities to enhance client satisfaction and drive additional revenue. Develop customized strategies to help clients achieve their business objectives. Requirements: Previous B2B sales/business development experience GCSE including Maths (4/C) Previous sales experience Why Join Us? Competitive basic salary of up to £40 K (Neg / DOE) Pension scheme 22 days holiday, increasing to 27 days through service (plus bank holidays) Access to a Healthcare Cash plan, which gives you access to 17 different benefits, all paid for by us Opportunity to make an impact in a growing, dynamic company. Collaborative and energetic work environment with opportunities for career development. You will also get: On going training and development - Further studies paid (Cert CII) Excellent training and development schemes with accelerated career progression Company funded CII professional qualification Enhanced maternity & paternity policies Cycle to work loan scheme available to all employees Discount on gym membership across the UK – national and local gyms included Access to discounted personal health policies as well as a range of insurance products including home, motor, travel, specialist vehicles, critical illness, private medical, income protection etc. Access to hundreds of high street retailer discounts through our reward and recognition platform Employee Assistance Programme (EAP) to support employees outside of work The above details just a handful of the benefits available to our employees Hours: 9am - 5:30 pm Monday – Friday Onsite role Cowell Recruitment is an equal opportunities recruiter. Please note: Only applicants with right to work full time (RTW) will be considered for this role. E&OE.

About Us, We are a well-established skin aesthetics and wellbeing clinic, known for our commitment to providing top-tier skincare treatments and personalized service. As we expand our business to a new location, we are seeking a dedicated and certified Level 3/4 Beauty Therapist/Laser Technician to join our growing team. Our services include a wide range of skin treatments, laser, IV therapy, PRP (Platelet-Rich Plasma) therapies, mole and blemish removals, and various non-surgical aesthetic procedures. Our highly trained team of specialists are committed to providing tailored treatments that deliver real, visible results while maintaining the highest standards of safety and professionalism. With our clinic expanding to a new location, we continue to uphold our mission of offering state-of-the-art solutions in a serene and welcoming environment, helping clients look and feel their best from the inside out, we hope you can help us ! Key Responsibilities: - Perform advanced skin treatments, including laser therapies, chemical peels, and microdermabrasion. - Conduct client consultations, providing tailored skincare advice and treatment plans. - Maintain high standards of hygiene and safety, ensuring compliance with clinic protocols. - Build strong client relationships, offering a professional, friendly, and customer-focused service. - Keep up-to-date with the latest trends, techniques, and products in the aesthetics and beauty industry. Requirements: - NVQ Level 3/4 in Beauty Therapy or equivalent qualification, with certification in laser treatments. - Proven experience in performing advanced skincare and laser treatments. - Strong interpersonal and communication skills. - Passionate about aesthetics and skincare with a professional approach to client care. - Ability to work independently and as part of a team. What We Offer: - Competitive salary and commission structure. - Opportunities for professional development and training. - A supportive and friendly work environment. - The chance to grow with a leading clinic as we expand our locations. If you are a qualified Level 3/4 Beauty Therapist/Laser Technician looking for a new opportunity within a reputable and expanding clinic, we would love to hear from you! We look forward to welcoming you to our team!

Job Title: Specialist Barista & Sandwich Maker Company: Sage and Poppy Coffee Shop Location: Tulse Hill About Us: Sage and Poppy Coffee Shop is not just a café; it's a destination for those who appreciate the artistry behind both coffee and food. Nestled in the heart of London, we pride ourselves on offering a unique and enriching experience where patrons can indulge in expertly crafted coffee beverages and exquisite sandwiches made with the finest ingredients. Position Overview: We are on the lookout for an exceptional individual to join our team as a Specialist Barista & Sandwich Artisan. This role is perfect for someone who is not only passionate about coffee but also possesses a creative flair for culinary excellence. The ideal candidate will be proficient in the art of crafting specialty coffee drinks and skilled in the creation of gourmet sandwiches that tantalize the taste buds and leave a lasting impression on our customers. Responsibilities: Specialty Coffee Crafting: Utilize expert knowledge and skills to prepare a wide array of specialty coffee beverages, including pour-over, AeroPress, siphon, and cold brew. Showcase creativity and precision in latte art, elevating the visual appeal of each coffee creation. Stay updated on industry trends and emerging brewing techniques, continuously enhancing the coffee experience for our customers. Provide personalized recommendations based on customers' taste preferences and flavor profiles. Sandwich Artistry: Craft fresh and flavorful sandwiches using premium ingredients, paying meticulous attention to flavor combinations, textures, and presentation. Develop innovative sandwich recipes that showcase seasonal ingredients and culinary ingenuity, offering customers a diverse and exciting menu. Maintain consistency in portion sizes and ingredient ratios, ensuring each sandwich meets our high standards of quality and taste. Collaborate with the kitchen team to streamline sandwich preparation processes and optimize efficiency during peak hours. Customer Engagement: Foster a welcoming and engaging atmosphere where customers feel valued and appreciated. Engage with patrons in meaningful conversations about coffee and food, sharing insights and recommendations to enhance their experience. Actively seek feedback from customers and use it to continually improve the quality of our offerings and service. Build rapport with regular customers, creating a sense of community and loyalty around Sage and Poppy Coffee Shop. Sanitation and Safety: Adhere to strict sanitation and food safety protocols, maintaining cleanliness and hygiene in all areas of operation. Handle food products and equipment with care, following proper storage and handling procedures to prevent contamination. Monitor inventory levels of sandwich ingredients and coffee supplies, communicating any needs to management to ensure uninterrupted service. Qualifications: Proven experience as a specialist barista in a specialty coffee shop or similar setting. Demonstrated expertise in coffee brewing methods, latte art, and flavor profiling. Creative culinary skills with experience in sandwich preparation and recipe development. Strong attention to detail and a commitment to delivering exceptional quality in every beverage and sandwich. Excellent communication and interpersonal skills, with a passion for engaging with customers. Food handler's permit or willingness to obtain one. Flexible availability, including mornings, evenings, weekends, and holidays. Benefits: Competitive compensation package with opportunities for advancement. Employee discounts on coffee and food items. Supportive and collaborative work environment. Ongoing training and professional development opportunities. If you're a passionate coffee enthusiast with a talent for culinary creativity, we invite you to bring your expertise to Sage and Poppy Coffee Shop. Join us in delivering memorable experiences through exceptional coffee and culinary craftsmanship. Apply today by submitting your resume and a cover letter highlighting your relevant experience and why you're the perfect fit for this role.

JOB PURPOSE Take control and responsibility for the smooth and efficient operation of the bar Ensure facilities are maintained to the standards required Ensure all employees receive regular training and are able to diversely work in all areas. Ensure all staff training meet statutory requirements, to update their skills and knowledge and to meet their own personal development needs. Participate in guest activities that promotes the our product and its services. Ensure that Guests and Colleguees safety is always number one priority Aid and assist guests throughout their time with us in a friendly and professional manner. Ensure that the bar team provide guests with a warm welcome and greet all guests. Ensure that the given service provided goes over and beyond the expected standard of service. Deliver Magic Moments to make a guest’s day. Encouarge the team to work flexibly, which will develop their knowledge, assist in the event of absence cover, and allow service standards to be maintained. Assist in producing a training plan, action the training and evaluiate to ensure that the training is relevant and achieves the required outcome. Assist the General manager to carry out departmental appraisal reviews in a timely and appropriate manner. Ensure that every operational and supervisory employee receives the equivalent of one hours development per week (48 hours per annum). This is to be recorded in the individual training records. Identify employees with the potential to develop within the business and agree a development plan with them to utilise their skills/knowledge and aid in their personal growth. Support any training programs, including the NVQ award. Ensure that the team is constantly improving their product knowledge to maximise revenue and the service provided. Create a team environment which promotes good employee morale and pride in the bar/restaurant. Formulate departmental training plans in order to identify skills required by team members to meet bar and individual objectives. Provide continious recorded traning for staff. Orgainise suppliers to train employees as needed. Lead and motivate staff in order to encourage and obtain maximum commitment. Review the performance of all your team at least every six months, using company guidelines. Ensure that every employee receives induction training on their first day of employment. Ensure the whole team is aware of liquor legislation and receives food hygiene traning relevant to their position. Control payroll by ensuring the control of overtime, recruitment, casual labour, sickness etc Ensure the team undertand the areas and steps where they can maximise guest satisfaction at every ‘touch point’. Ensure the routine maintenance is carried out in your areas of responsibility, reporting any damage, wear and tear. Set up and orgainse ongoing cleaning schedules. Produce and update departmental risk assessments and train the team against them. Ensure the assessments are reviewed in the event of an incident occuring. Ensure the team maintain the bar/restaurnt l, collect any litter, remove/report hazards. To be fully conservant with the Bar/Resraurantl Policy on; Fire & Evacuation Security procedures Health and safety policy Personnel and training procedures Comply with statutory and legal requirements for fire, health and safety, hygiene, liquor licensing, disability and employment laws and ensure that all members of your team are trained accordingly. Carry out daily Health and Safety Audits Ensure compliance throughout the department. Be responsible for your own personal development at work and strive to be the best in what you do, taking care and pride in your work. Participate in your annual review dicussion and any subsequent conversations to review performance and objectives. BUSINESS IMPACT/RESULTS Responsible for driving the team by Leading them to deliver the Food and Service expectatiations. Motivating staff on a daily basis to create a friendly and warm environment in order to retain staff and generate effective team work Build business and develop repeat diners, especially from the local community and making the restaurant and bar a ‘first choice’ for dining experience in the local area. Ensure achievement of budgeted profitability of the Bar. Develop a cohesive and well trained team who are able to provide superior guest service and maximise revenue. Maximise the service opportunities for guests to ensure return visits. Coach and lead the team in such a manner that our guests receive an exceptional level of service and want to return. Positively approach all sales opportunities in order to maximise revenue. Ensure staff are sales and standards focused. Assist the General Manager in developing food and drink packages/promotions to encourage business and build the reputation in the local business and leisure markets. Control all glass and bar supplies stocks and levels Assist in weekly stock Takes and ensure beverage cost of sales are in line with budgeted figures. Have minimal guest complaints received for food, beverage and service issues. CREATIVITY An eye for detail and attention to detail is required at all times. Encourage self and staff to think outside the box and question the status quo to enhance the guest experience Promote a positive and innovative way of thinking ahead and planning for future situations that impact guests and staff moral COMMUNICATION Eagerly Welcome guests sincerely with the broadest smile and warmest of welcome Daily ensure that staff converse to guests regarding their experience with us. Effectively promote resort points of sales to enhance the guest experience and increase potential revenue Ensure departmental meetings are held monthly. Communicate with all team members by holding regular briefing sessions. Communicator with peers and subordinates. DECISION MAKING & AUTONOMY Deliver the culture of Never Say No to a Guest-Seek ways to find suitable alternatives to ensure guest satisfaction at all times Any guest concerns must be dealt with as the highest priority and with great apprehension Any decisions taken must reflect and safeguard your top priorities:- Health and safety, Guest satisfaction and Staff Morale APPLIED KNOWLEDGE & SPECIALIST SKILLS Flexibility is imperative to meet the requirements of the business needs Training is vital to pass on self skills to your team members As part of the management team your input in the department decision is imperative. Pass on your ideas and skills in team meetings Report to your seniors of any training and development you feel that you or your team may need. Ensure that all training is attended by self and team. Influencer at all levels and able to get employee buy in to operating practices. Delegate to achieve the desired results from team members. MANAGING RESOURCES Ensure a system is in place for ordering, delivery, storage, security, distribution and administration of beverage items. Visual appearance of the bar and work areas must be kept sparkling clean and pleasing to the eye Ensure that team adheres to all Health and Safety regulations in regards to PPE, storing of chemicals and safely usage of equipment to ensure safety of self, staff and guests Report any defects, hazards or near misses to ensure safety of self, staff and guests COMPLEXITY & PROBLEM SOLVING Take ownership of any guest issues/complaints/feedback and take appropriate follow up action.If unsure always communicate with GM Take personal responsibility in a guest situation to ensure that it gets resolved efficiently and follow-up to ensure that the guest leaves feeling satisfied. Communicate any relevant information in regards to guest request to your GM in order to ensure we exceed guest expectations.

We are seeking a highly skilled IT Marketer & Business Development Specialist to join our team that will play a pivotal role in shaping our brand for a new established company delivering innovative digital solutions. If you are looking to be a part of a new innovative company, we encourage you to apply. In the role you will be responsible for promoting our digital services, supporting the company’s sales growth to help elevate our brand. The ideal candidate must have a solid technical background and marketing expertise to effectively communicate our products and services to potential clients and reach a broader market across the UK. This role requires a strategic mindset, and a proactive approach to business development. Key Responsibilities: - Structure and develop individual digital services and comprehensive tailored packages for web development, software design, SEO and graphic design, to meet diverse client needs and budgets. - Assist in identifying and integrating the necessary technology stacks and tools to support efficient project execution and service delivery. - Create and timely manage social media marketing campaigns to enhance brand visibility and engagement. - Implement marketing strategies to promote the company products and services. - Collaborate with the software and design teams to ensure that marketing materials align with the company product offerings. - Drive lead generation - Assisting management in development of new business strategies that will align with company vision and goals. Job Requirements: - Education level of Bachelor's Degree or higher in Information Technology, Computer Science or Business Marketing or a related field. - Minimum 2 years of proven experience within a IT role. - Strong understanding of IT products and services. - Ability to drive business growth through effective marketing and sales promotions. - Knowledge of social media use across various platforms to develop campaign management. - Excellent organisational, communication, and leadership skills. - A basic understanding of back-end development, along with proficiency in User Experience (UX) and User Interface (UI) design, front-end technologies, responsive design, and accessibility standards, is highly desirable. Job Details: - Permanent & full time role - Main office situated in Manchester - Flexible working hours - Salary is negotiable, dependent on experience. - Immediate start