Product lead jobs in United Kingdom

Job description Job Overview: We are seeking a talented and passionate Chef to lead our kitchen team in delivering exceptional culinary experiences. The ideal candidate will have a strong background in kitchens, excellent leadership skills, and a commitment to high-quality food and service. Key Responsibilities: Food Preparation: Oversee and participate in the preparation and cooking of meals, ensuring that all dishes are of the highest quality and presentation. Kitchen Management: Manage kitchen staff, including training and performance evaluations. Foster a positive and productive kitchen environment. Inventory Control: Monitor and manage food inventory, ordering supplies as needed, and minimizing waste. Quality Control: Ensure all food served meets the restaurant’s standards for taste, presentation, and safety. Health and Safety Compliance: Maintain a clean and organized kitchen, adhering to health and safety regulations, and ensuring food sanitation practices are followed. Cost Management: Assist in managing food costs and labor costs to ensure profitability while maintaining quality. Collaboration: Work closely with front-of-house staff to ensure seamless service and guest satisfaction. Menu Development: Create and design seasonal menus that reflect the restaurant's style and philosophy while incorporating fresh, local ingredients. Qualifications: Proven experience as a Chef in a full-service restaurant environment Culinary degree or equivalent experience. Strong leadership and team management skills. Excellent communication and organizational abilities. Passion for food and a commitment to providing exceptional dining experiences. Knowledge of food safety regulations and best practices. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Flexibility with shifts, including evenings, weekends, and holidays. Benefits: Competitive pay based on experience. Flexible working hours available Job Types: Full-time, Part-time Schedule: Monday to Friday Weekend availability Work Location: In person Expected start date: 07/02/2025

The Cheese Bar are looking for a talented Head Chef to join and lead the Back of House team at our floating haven of cheese - The Cheese Barge - in Paddington Central. We’re an extremely passionate, creative and determined team, with an eye for detail and a strong focus on the customer experience. If you’re passionate about British produce, have a strong understanding of the London restaurant scene, and love cheese as much as we do, we want to hear from you. We’re looking for a dynamic and creative Head Chef to lead and inspire our team and work alongside the Executive Chef to come up with interesting and exciting dishes centred around British cheese. Full training on cheeses is provided, including industry recognised qualifications through the Academy of Cheese, as well as a range of benefits. Duties include: Running service, overseeing the day-to-day running of the kitchen, and leading and motivating the BOH team. Preparing and serving our menu to a high standard, as per Company specs where applicable, training junior staff on new dishes and SOPs where necessary. Working on menu development, management and implementation of costings, managing food purchasing and storage including liaising with suppliers. Maintaining positive relationships and workflow within BOH team, and between FOH & BOH. Continuously improve product knowledge and understanding of Company ethos, training junior staff where necessary. Maintaining the highest food hygiene and H&S standards within the business and promoting a positive perception of the company at all times, both internally and externally. A strong knowledge of flavours and palate, with 2-3 years' experience working as a Head or Sous chef in a good calibre of restaurant. An awareness of British Cheese, with an interest to learn and develop a deeper understanding of it as well as a strong understanding of the London restaurant scene, seasonality and British produce. You should be creative, driven and passionate, with the ability to manage and motivate a team. The ideal candidate would have an excellent work ethic, organisation and communication skills and be friendly and approachable.

Il Bistrotto is a fresh and exciting Italian dining concept opening soon in Chelsea, London. We are dedicated to offering authentic Italian cuisine with a Mediterranean twist, featuring carefully sourced regional products that celebrate the rich and diverse flavours of Italy and not only. We are looking for an experienced and passionate HEAD CHEF to lead our kitchen team. You will have the opportunity to develop and execute a vibrant, seasonally driven menu, manage daily kitchen operations, and maintain the high standards that define Il Bistrotto. Key Responsibilities: - Design, execute, and evolve a menu that celebrates Italian regional cuisine with Mediterranean influences. - Source high-quality, authentic ingredients to bring our culinary vision to life. - Manage kitchen operations, including ordering, scheduling, and team leadership. - Ensure food quality, consistency, and presentation meet Il Bistrotto’s standards Maintain kitchen hygiene, health, and safety standards. Ideal Candidate: - Proven experience in Italian or Mediterranean cuisine. - Strong leadership skills and experience managing a kitchen team. - Creative flair for crafting menus that honour tradition while introducing a modern touch. - Committed to excellence, with a passion for food. If you’re ready to bring your culinary talent to Chelsea and join us on this exciting journey, we’d love to hear from you. Contact me today to help us make Il Bistrotto a destination for exceptional Italian dining!

We are looking for an enthusiastic and passionate manager to lead our small team at Base Face Pizza in Putney. We are proud of our service and every pizza presented to our amazing customers. We are looking for someone who will lead by example, has drive for personal and business success, as well as a positive attitude! The role will include: Overseeing daily operations of restaurant, managing inventory, ensuring customers satisfaction Getting involved and improving daily front of house operations Ensuring that team members have positive attitude, they are treated fairly and can rely on management for support Developing and implementing strategies that would improve the overall performance Ensure the business is compliant with food safety regulations Hire and train new members of the team and provide ongoing support to the current staff Monitor cleanliness across FOH and kitchen Handle enquiries, complaints and dealing with feedback efficiently Manage budgets and costs What is required? Experience in leadership role in hospitality environment Strong knowledge on food safety and production processes to support the regulations Excellent communication and interpersonal skills Ability to problem-solve and make decisions independently Organisation and attention to detail Ability to work flexible hours(including weekends and public holidays) Benefits: -Tronc -Employee discount -Free pizza and drink on shift

Job Title: Stock Room Assistant (Warehouse) Location: Manchester, UK Job Type: Full-time, Permanent Recruitment Agency: BGO Recruitment Client Overview: Our client is a leading telecommunications company, known for providing innovative and high-quality products and services across the UK. They are looking to expand their team with a dedicated Stock Room Assistant to support the efficient running of their warehouse operations in Manchester. Job Overview: As a Stock Room Assistant, you will be responsible for managing stock in the warehouse, ensuring that telecommunications equipment and products are stored, organised, and readily available for distribution. You will play a key role in maintaining inventory accuracy, supporting stock replenishment, and ensuring the warehouse environment is safe and organised. Key Responsibilities: Receive and manage stock deliveries, ensuring products are stored safely and accurately in the warehouse. Maintain accurate records of stock levels and ensure inventory data is up to date. Assist with stock replenishment and manage stock movements within the warehouse. Organise, label, and categorise products to ensure ease of access and efficient retrieval. Conduct regular stock checks and support the client’s stock auditing process. Ensure the warehouse is maintained to a high standard of cleanliness and safety. Work with the warehouse team to support the smooth flow of products for dispatch. Liaise with the logistics and sales teams to address any stock discrepancies or urgent requirements. Assist with the preparation of stock for distribution to various locations. Requirements: Previous experience in a warehouse or stockroom environment, ideally within the telecommunications or electronics sector. Strong organisational skills with a high level of attention to detail. Ability to work efficiently in a fast-paced, team-oriented environment. Good communication skills and the ability to follow instructions clearly. Physically fit with the ability to lift and move stock safely. Flexibility and a proactive approach to adapting to changing demands. Benefits: Competitive salary. Opportunity to work within a leading telecommunications company. Career development opportunities. Positive and supportive work culture. Health and well-being benefits. How to Apply: If you have the relevant warehouse experience and are eager to join a growing telecommunications company, we would love to hear from you!

About the job 1. Builds and strengthens business relationships for future bookings. Activities include sales calls, and able to generate business from domestic and international leisure and corporate markets. 2. Interacts with travel agencies, corporate and direct guests to obtain feedback on product quality and service level and escalate to Sales Head and Hotel GM & CGM. 3. Attends and contributes to all meetings as required. 4. Handles guest enquiry in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow-up. 5. Conducts hotels site inspection when on-site 6. Responsible for coordinating and implementing all aspects of corporate and social events 7. Relationship building with all prospective customers. 8. Submit monthly and weekly sales plans and market analyses (monthly) as well as daily sales/activity reports. 9. Establish strong partnerships between the hotel and internal commercial team by maintaining a productive dialogue and exchange of ideas. 10. Manages and develops relationships with key internal and external stakeholders. 11. Professionally conduct routine telemarketing and outside hotel sales activities to identify clients for social and corporate events. Department: Marketing Sales About you Relevant hotel accommodation and catering sales experience is an asset. Communication and marketing skills. Previous contacts of clients that have inbound and domestic group business, local corporate and events business potential around Glasgow airport and Erskine is beneficial for the candidate. Previous experience of managing weddings, non-residential food and beverage leisure and corporate events is a bonus. Demonstrate ability to deliver results under difficult conditions Flexible to travel for sales calls and should have a valid driving license. Ability to function independently with limited supervision and working effectively Knowledge of Word, Excel, PowerPoint, and Outlook.. The company MGM Muthu Hotels is one of Europe's premier hotel companies, offering unparalleled experiences in some of the world’s most sought-after destinations. With a portfolio of over 50+ properties across Portugal, Cuba, Kenya, Scotland, England, Spain and India, we take pride in our wide range of properties, from luxurious beachfront resorts to city hotels and boutique escapes. As we continue to grow, we are looking for passionate team members to join our team. At MGM Muthu Hotels, you’ll have the opportunity to work alongside colleagues from diverse cultures, gaining invaluable international exposure and hands-on experience. We believe in creating memorable stays for our guests while fostering a culture of excellence, inclusivity, and growth for our team members. Join our vibrant team and become a part of a dynamic organisation, where learning, growth and international exposure are just the beginning.

We are fun, social , cosy small cafe in the heart of the Bruntsfield. We do take coffee and food seriously. COMB is a family run business that loved by locals, regulars and people of Edinburgh. Our people come for a coffee and stay for a chat. What you'll be doing As a head barista you will be the coffee master of the Comb. Your extensive knowledge about specialty coffee will help you to lead the team, make product orders and drive sales through the roof. You will be also providing excellent customer service in our cosy café. Responsibilities - Teach others about efficient workflow, the perfect espresso shot and acing their latte art. - Assist general manager with scheduling , rotas, stock management and inventory. - Maintain cleanliness and sanitisation standards at all times. Ensure a clean, safe, fully operational coffee station ans serving kitchen. - Create new recipes and make outstanding coffee. Show off your latte art - get creative! - Provide exceptional customer service by engaging with patrons in a friendly manner Experience Required Skills: - Knowledge of food safety regulations - Proficiency in basic maths for cash handling - Strong time management skills Nice-to-Have Skills: - Previous experience in a similar role. - Join our small and friendly team and be part of a vibrant café environment where you can showcase your barista skills while delivering top-notch service to our locals and regulars. - What we are looking for - We are looking for head baristas with passion and experience within the specialty coffee industry. The diary to accommodate full time flexible shifts and a background using manual espresso machines and dialling grinders. - Job Types: Full-time, Permanent - Pay: £12 per hour - Expected hours: 32 – 48 per week - Additional pay: - Performance bonus - Tips - Benefits: - Company pension - Discounted or free food - Employee discount - Store discount - Schedule: - 8 hour shift - Day shift - Experience: - Barista experience: 1 year (preferred) - Hospitality: 1 year (preferred) - customer service: 1 year (preferred) - Work Location: In person - Expected start date: 01/02/2025

We are an Italian family run business whose passion is to dedicate ourselves in making authentic and high quality homemade Italian recipes; we are looking for a full-time head waiter/waitress position with experience in hospitality and customer service with the following duties: -Provide excellent customer services -Always strive towards best customer satisfactiction -Greet customers and present menus -Make suggestions based on their preferences -Take and serve food/drinks orders -Up-sell when appropriate -Arrange table settings -Keep tables clean and tidy at all times -Check products for quality -Deliver checks and collect payments -Cooperate and communicate with all serving ar kitchen staff -Adhere to all relevant health department rules/ regulations and all customer service guidelines

Job Description: We are seeking an enthusiastic and experienced Team Leader . You will fully support and assist the Store Manager and Assistant Manager making sure every shift runs smoothly, and your shop achieves excellence in all areas. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about helping to manage a busy store. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Key Responsibilities: - Leadership & Team Management: - Support the Store Manager & Assistant Manager in leading your team to consistently deliver exceptional customer service - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Act as the Manager on Duty in the absence of the Store Manager and Shift Manager responsible for the smooth running of the shop, managing the team and raising any issues. ** Operational Management:** - Support the Store Manager & Shift Manager in all aspects of store operations, including staffing and inventory management - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. ** Compliance & Safety:** - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices ** Skills & Experience:** - Proven experience as a Team Leader/Supervisor, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. ** Benefits:** - Competitive hourly rate: £13.00 per hour - Opportunities for career advancement and professional development. - Complimentary meal during full shifts. - Generous employee discounts. - Referral programme with potential to earn up to £250. - Company pension. - 28 days of holiday. - Eligibility for the Store Bonus Scheme. - A dynamic, supportive, and fun work environment. - Recognition programmes such as “Champion of the Month.” Other Details: - Experience: Required. - Languages: English required. - Employment: Full-time. - Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. - Hourly rate: £13.00, plus benefits. Join Us: If you're ready to take the next step in your career and help lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.

Job Title: Customer Service Agent Location: London, Knightsbridge (Full-Time, On-Site) Company: Welzo About Welzo: Welzo is one of the largest healthcare marketplaces globally, offering over 40,000 health and wellness products across 35 countries. We are committed to providing a seamless experience for our customers while supporting their health and wellness journeys. Role Overview: We are seeking a proactive and empathetic Customer Service Agent to join our dynamic team in London. The ideal candidate will handle customer inquiries across multiple channels, including tickets, emails, calls, and reviews, ensuring an excellent customer experience and maintaining our reputation for exceptional service. Key Responsibilities: Customer Support: Respond promptly and professionally to customer inquiries via email, tickets, and phone calls.Resolve issues related to orders, products, shipping, and account queries. • Manage and respond to customer reviews on platforms such as Trustpilot to maintain a positive brand reputation. • Problem Resolution: • Investigate and resolve customer complaints, escalating complex issues to the appropriate teams when necessary. Identify patterns in customer feedback and provide actionable insights to improve processes. Order Management: Assist customers with order tracking, cancellations, refunds, and replacements. Collaborate with fulfillment and logistics teams to ensure timely order resolutions. Knowledge Maintenance: • Stay updated on Welzo’s product offerings, policies, and procedures to provide accurate information to customers. Update internal knowledge bases with FAQs and common solutions for efficiency. Metrics & Feedback: Strive to achieve individual and team performance targets, such as response times and customer satisfaction scores. Regularly provide feedback to improve customer service processes. Requirements: Previous experience in customer service, preferably in e-commerce or healthcare sectors. Excellent communication skills, both verbal and written. Strong problem-solving skills with the ability to think critically and handle escalations effectively. Experience using customer service software like Zendesk or similar platforms. Ability to manage multiple tasks and prioritize workload efficiently. Empathy, patience, and a customer-first mindset. A proactive approach with a focus on continuous improvement. What We Offer: Competitive salary. âOpportunity to work in a fast-growing healthcare marketplace with a global presence. Comprehensive training and support to develop your skills. • Collaborative and supportive work environment. Join us at Welzo and play a pivotal role in shaping the customer experience for one of the leading healthcare platforms!

Cubitt House are the operators of eight luxury pubs and restaurants situated in Zone 1 London. We pride ourselves on both the quality of our produce and service as well as our environments both for our teams and customers alike. We are looking for experienced and passionate Head Bartenders to join our sites across London, someone who will embody our values, our people and what we have to offer. We want you to be our Bar Managers of tomorrow as we look to grow and expand as a group. We are a group focused on people and progression. We put a lot of time an effort in creating an incredible menu for our guests but know its our people who create an incredible experience and long term brand. Why come work with us? - Up to 50% off dining in all our restaurants. - Free to use Perkbox- Including discounts on our favourite brands, yoga classes and access to counselling and well being support - Training and development - Supportive Maternity before and after your child is born - Inclusive work environment and support groups - Length of service rewards - Refer a friend rewards - Supplier Trips - Career Development, following in the footsteps of many of the Cubitt Family that are growing with us. - Company Socials, Family dinners, Quiz nights, 5 a side football etc. Who we are looking for? - Someone who is full time and flexible. No specific days off. - Cellar Management - Highly competent in Stock takes - Ability to train and develop your team to reach their full potential. - A positive attitude, looking to enjoy their work and enjoy the products we offer and the team they work with. - At least 2 years experience in a similar role. - Ambition, we will train, listen and support any team member at Cubitt House. What we need from you is a desire to grow with us. - Last but not least, a desire to deliver the best experience for our all guests within the group. - You will need to have or be getting a NI number and proof of their eligibility to work within the UK.

We are looking for a Cafe Supervisor who thrives in a fast-paced environment, has a passion for high-quality coffee, and enjoys leading a dynamic team. Our supervisors embody excellent leadership, product knowledge, attention to detail, efficiency, and cleanliness. Most importantly, they are approachable, engaging, and fun to work with. As a cafe supervisor, you'll bring experience in managing high-volume environments, ensuring team efficiency, and delivering exceptional customer experiences. You’ll lead by example, serving quality coffee while mentoring and supporting your team. The Ideal Candidate Will Have: At least 1 year of experience in a specialty coffee environment. Strong leadership skills with a positive, confident, and open-minded attitude. Excellent communication skills and the ability to motivate and inspire a team. A proactive approach to problem-solving and decision-making. High-volume coffee experience and the ability to maintain quality under pressure. Customer service experience, with a focus on creating memorable experiences. Strong organizational skills and the ability to manage shifts effectively. Availability to work weekends. We Offer: Comprehensive training to grow your leadership and coffee knowledge. Opportunities for career progression within a growing company. Supportive work environment focused on professional development. Paid meals and drinks during your shifts. If you're excited about brewing amazing coffee, leading a team, and delivering exceptional customer service, we’d love to hear from you! Please send us a bit about yourself and your experience.

The Cheese Bar is looking for a capable Chef de Partie/Pizza Chef to join the BOH team at RIND ~ Pizza, Cheese & Wine, our latest opening at The Courtyard Dairy near Settle, North Yorkshire. Full address: Crows Nest Barn, Austwick LA2 8AS. We’re dedicated to celebrating the best in British Cheese, working closely with cheesemakers and producers from all around the country. RIND offers British cheese-topped pizzas, cheese boards and baked cheeses, with the menu revolving around a wood-fired oven at the heart of the restaurant – all seasonal and made with the best quality produce. We’re an extremely passionate, creative, and determined team, with an eye for detail and a strong focus on the customer experience. If you’re passionate about hospitality and love cheese and pizza as much as we do, we want to hear from you. You'll work under our Head Chef to prepare and serve our menu. Full training on cheeses is provided in collaboration with The Courtyard Dairy, including industry recognised qualifications through the Academy of Cheese and regular visits to local cheesemakers an producers. Professional development opportunities are available within the company for those who show initiative. Key Responsibilities: - Overseeing your section, preparing and serving our menu to a high standard. - Continuously enhance your knowledge of our products and our company ethos. - Maintain the highest food hygiene and Health & Safety standards within the business. - Benefits: - 28 Days of Annual Leave - Monthly British Cheese Box - Regular Producer Visits - Complimentary Staff Food - 50% off Meals at any of our restaurants (for you and up to 3 guests) - Full training and tastings, including the opportunity to earn Academy of Cheese qualifications - Requirements: - Pizza-making experience desired - Minimum 1 year experience working in a kitchen - An awareness of British Cheese, with an interest to learn and develop a deeper understanding of it - An understanding of seasonality and British produce - Excellent work ethic, organisation and communication skills - Positive, approachable and humble

WHO YOU ARE: - Someone passionate about cooking with a strong knowledge of Italian cuisine and an excellent eye for detail. - A respectful and thoughtful professional who is punctual and has a strong work ethic, driven by high standards and who consistently shows the best example of conduct. - A team player and leader with good communication skills, who is enthusiastic about teaching and passing on their knowledge, but also open to learning from others. - A competent and energetic cook who is comfortable with all sections of the kitchen, and is a fast learner if there are any areas which need improvement. - Someone creative and organised with good time management and multitasking skills, and the ability to work well under pressure. YOU MUST HAVE: - 3+ years’ experience as a sous chef or chef. 2+ years’ experience with Italian cuisine. Good level of oral proficiency in English and/ or Italian language. Familiarity with industry best practices. Any food specific education or certification an advantage. TASKS INCLUDE: - Prepare, cook, and present food in line with the required standards of Sapore Vero. - Supporting the company in developing new menus & weekly specials. - Monitor food production to ensure consistent quality of portion size. - Take ownership of the kitchen management in the absence of the Head Chef. - Follow relevant hygiene and health & safety guidelines. - Organise food, supplies, and utensils within the kitchen and in the fridges. - Stock control. - Following FIFO procedure to reduce waste of food stock. - Keep all designated areas in the kitchen clean and tidy before, during, and after the service accordingly with hygiene standards. - Check that appliance and fridges are at the required temperatures and properly closed before leaving. - Regularly clean and monitor kitchen appliances. - Work with the kitchen porter and pizza chefs to ensure the smooth running of service. - Coordinate take away orders with the pizza chef and floor staff to provide drivers with correct food. - Establish effective employee relations and maintain the highest level of professionalism, ethics, and attitude towards all guests, clients, and employees. - Any other duties as assigned related to this position.

🍽️ Exciting Opportunity! Full-Time Chef de Partie Wanted at Franco’s, Jermyn Street 🍽️ Join Head Chef Stefano Turconi and our fantastic Back of House team at Franco’s, located in Green Park, London! 💼 Why Join Franco’s Team? 💷 Competitive pay: £15 - £15 per hour or £37,500 - £39,500 annually + yearly bonus 🕒 Approx. 48 hours/week, Monday to Saturday (2 days off) with flexible shifts 🛑 Closed Sundays, 10 days off for Christmas, 4 days off during Easter, and Bank Holidays off 🌴 28 days holiday (including bank holidays) + extra days for long service 🎓 Ongoing training & development, including company-funded courses 📈 Career growth through the ‘Flow Hospitality’ platform and within both restaurants 🍽️ Free celebratory meal for two after passing probation 🎉 50% discount at both Franco’s and Wiltons restaurants 🩺 Company sickness pay & pension scheme 👕 Uniforms provided & laundered 🍝 Tasty meals during shifts 🎖️ Employee of the quarter/year awards 🎉 Annual staff party and “Recommend a Friend” scheme 👨‍🍳 About Franco’s Franco’s, one of London’s first Italian restaurants, has been serving delicious traditional and contemporary Italian cuisine since 1946. Nestled between Green Park and Piccadilly, Franco’s features a vibrant bar area, a main dining room, and a flexible basement space for Private Dining or additional seating. Managed by Jason Phillips (formerly of The Savoy, Avenue, and C London), Franco’s is open for breakfast, lunch, and dinner from Monday to Saturday and remains closed on Sundays. 🧑‍🍳 What You’ll Bring to the Team: 🍴 Previous experience as a Pasta Chef in high-volume settings (80-120 covers per service) 🧑‍🏫 Strong leadership, training, and delegation skills to manage your section and assist Demi Chef de Parties and Commis Chefs 💪 Positive attitude with motivation and commitment 🌍 Diverse culinary knowledge to elevate our team 💡 Creativity in crafting new recipes and dishes 🎯 Focus on maintaining top-quality food production, preparation, and presentation Right to work in the UK is required. Unfortunately, we are currently unable to offer sponsorship. If you haven’t heard back within 5 working days, your application may not have been successful.

Financial Reporting and Compliance Prepare and oversee the production of accurate monthly, quarterly, and annual financial statements. Ensure compliance with financial regulations, accounting standards (e.g., IFRS or GAAP), and tax laws. Conduct internal audits and support external audits. Develop and maintain financial policies and procedures. Budgeting and Forecasting Lead the annual budgeting process in collaboration with departmental managers. Monitor budgets and provide variance analysis, explaining significant deviations. Support long-term financial planning by preparing forecasts and scenario analyses. Team Management Supervise and mentor the accounts team, including Accounts Payable, Accounts Receivable, and General Ledger functions. Allocate responsibilities within the team to ensure efficient workflow and timely delivery of outputs. Train staff on financial systems and processes. Cash Flow and Financial Controls Oversee cash flow management to ensure liquidity and timely payment of obligations. Implement robust financial controls to safeguard company assets. Monitor and reconcile balance sheet accounts monthly. Stakeholder Engagement Collaborate with senior leadership to provide financial insights and advice. Liaise with external stakeholders such as auditors, banks, and tax authorities. Systems and Process Improvements Optimize accounting systems and processes to improve efficiency. Identify and address areas for cost savings and process improvements. Proficiency in financial software and data management tools such as SAP, SQL, Power BI, and Python coding is necessary. This expertise will help the candidate contribute to financial analytics, data visualization, and automation within the company's operations. Ability to develop and implement financial dashboards that integrate back-end financial data for real-time reporting and decision-making.

Job Description: Salon Manager cum Nail Creative Designer Location: Diamond Nails, 106 Shenley Rd, Borehamwood WD6 1EB Employment Type: Full-Time Diamond Nails is expanding, and we’re searching for a talented Salon Manager cum Nail Creative Designer to join our dream team. This dual-role position is key to our growth, combining operational leadership with artistic vision. You’ll oversee the daily running of our salon, provide exceptional client experiences, lead and develop a team of skilled professionals, and set creative trends that define our brand. Key Responsibilities: 1. Operations Management 2. Oversee the daily operations of the salon, ensuring smooth, efficient, and organized workflows. 3. Maintain high hygiene standards by monitoring cleanliness, ensuring adherence to health and safety regulations, and conducting regular checks. 4. Deliver outstanding customer service by cultivating a warm, professional, and luxurious client experience. 5. Address client inquiries, feedback, and complaints promptly and professionally to ensure satisfaction and loyalty. 6. Manage staff scheduling and client bookings to optimize operations and minimize wait times. 7. Track salon performance metrics, such as revenue, client retention, and staff productivity, and implement improvements where needed. 8. Staff Management 9. Create and manage staff schedules (rota) to ensure adequate coverage and efficient operations. 10. Oversee daily staff activities and provide clear direction to maintain high productivity and service quality. 11. Recruit, onboard, and train staff from basic manicure and pedicure techniques to advanced nail art and extensions. 12. Organize workshops and refresher training to keep the team updated on the latest techniques and trends. 13. Conduct regular performance evaluations, offering constructive feedback and encouraging growth. 14. Marketing and Promotion 15. Manage the salon’s Instagram page, posting engaging and visually appealing content to attract and retain followers. 16. Design and execute sound, targeted marketing campaigns to reach specific client groups, such as bridal parties, professionals, or seasonal events. 17. Plan in-salon promotions, loyalty programs, and collaborations to boost visibility and revenue. 18. Develop creative social media strategies to highlight the salon’s services, designs, and team expertise. 19. Nail Creative Direction 20. Design and develop on-trend nail styles, keeping Diamond Nails at the forefront of nail artistry. 21. Maintain a strong understanding of diverse nail techniques, including ombre, 3D nail art, marble effects, and seasonal or holiday-themed designs. 22. Evaluate past designs and build upon them to create a captivating and dynamic portfolio for the salon. 23. Collaborate with staff to brainstorm and innovate new nail art and techniques. 24. Offer seasonal and exclusive nail collections tailored to special events or trends. 25. Financial Management 26. Oversee the salon’s finances, including managing budgets, tracking expenses, and maximizing profitability. 27. Monitor daily sales, service revenue, and product retail performance. 28. Develop financial reports and provide insights to identify areas for growth and cost-saving opportunities. 29. Manage staff payroll, ensuring accuracy and timeliness. 30. Liaising with Suppliers 31. Build and maintain strong relationships with suppliers to ensure consistent, high-quality product availability. 32. Research and negotiate competitive pricing on products and tools. 33. Keep up to date with new product launches and innovations to incorporate into the salon’s offerings. 34. Monitor inventory levels and coordinate timely restocking to prevent shortages or overstocking. 35. Business Development 36. Identify and explore opportunities for expansion, whether through new locations or additional services. 37. Conduct market research to stay ahead of industry trends and client demands. 38. Work with stakeholders, including landlords and suppliers, to facilitate growth and negotiate partnerships. 39. Develop and implement strategies to increase the salon’s profitability and customer base. 40. Seek collaborations with beauty influencers, local businesses, and event organizers to enhance brand awareness. 41. Qualifications and Skills: 42. Proven experience in salon management or a similar leadership role in the beauty industry. 43. Expertise in nail care and advanced techniques, with a strong creative flair for design. 44. Excellent organizational and multitasking skills to manage both operational and creative responsibilities. 45. Strong leadership and communication skills, with the ability to inspire and manage a diverse team. 46. Exceptional customer service skills and the ability to build lasting client relationships. 47. Proficiency in social media management, particularly Instagram, and a knack for creating impactful marketing campaigns. 48. Familiarity with salon management software and adherence to hygiene and safety standards. 49. Financial acumen with experience managing budgets and tracking performance metrics. 50. What We Offer: 51. Competitive salary with performance-based incentives. 52. Opportunities for professional development and skill-building. 53. A supportive, collaborative work environment where creativity thrives. 54. The chance to make a significant impact on Diamond Nails’ growth and reputation.

Core Responsibilities Authenticity & Innovation Maintain the authentic flavors of traditional South Indian cuisine while introducing modern and creative twists to the dishes. Research regional recipes, forgotten techniques, and heirloom ingredients to design a menu that stands out. Should excel in traditional South Indian techniques like making perfect dosas, idlis, chutneys, sambars, and traditional sweets. Balance authenticity with innovative flair for an international audience. Innovate while staying rooted in the culinary heritage of South India. Experience in preparing a wide range of South Indian dishes, including lesser-known regional cuisines (e.g., Mangalorean, Chettinad, Udupi, konkan). Recipe Development: Develop and test recipes for new dishes, beverages, and desserts Ensure consistency and reproducibility of recipes Optimize recipes for large-scale production while preserving taste and quality. ** Ingredient Sourcing:** Identify and establish relationships with vendors who provide high-quality, authentic ingredients (e.g., native spices, fresh coconut, tamarind) Experiment with local and organic alternatives for sustainable cooking practices. ** Team Leadership:** Train and mentor kitchen staff on traditional and modern South Indian cooking techniques. Lead the team in handling high-pressure situations during peak service hours. ** Quality Control:** Regularly evaluate the taste, presentation, and portion size of dishes served to maintain consistency and quality. Implement a rigorous process for food safety and hygiene across the kitchen. ** Menu Customization:** Develop custom menus for festivals, corporate events, or seasonal specialties. Innovate within strict dietary restrictions (e.g., vegan, gluten-free versions of classics). ** Operational Efficiency:** Streamline kitchen operations for maximum efficiency without compromising the time-consuming methods traditional South Indian cuisine often requires. Balance cost control and profitability without sacrificing food quality. ** Brand Reputation:** Handle customer feedback constructively to continually improve the menu. ** Workload & Multitasking:** Handle the simultaneous management of kitchen logistics, new menu testing, and staff supervision. ** Crisis Management:** Quickly resolve any issues related to ingredients, kitchen equipment, or unexpected service demands. Handle complaints tactfully and ensure diners leave satisfied.

Job Title: Customer Service Manager (SOC: 4143) Location: 7 A Henriques Street, London, England, E1 1NB (On-site) Reports To: Operations Manager About Us: East Dragon LD Ltd is a premier online retailer specializing in luxury superbrands, high-end fashion, and luxury watches. Based in London, we pride ourselves on delivering exceptional quality and style to our B2C clients. While rooted in the UK, we are rapidly expanding our operations into global markets to bring our curated collections to a worldwide audience. Our mission is to provide an unmatched shopping experience and maintain our reputation for excellence in the luxury retail sector. Job Summary: The Customer Service Manager will oversee all aspects of the customer service department, ensuring that B2C clients across the globe receive timely and effective assistance. You will lead and develop a team of representatives, resolve escalated issues, and contribute to shaping the overall customer service strategy. This includes gathering customer feedback to make data-driven decisions and building a loyal customer base through exceptional service. Key Responsibilities: Customer Service Leadership and Strategy - Gather and analyse customer feedback to derive actionable insights and improve service operations. - Develop and implement a data-driven customer service strategy for online operations. - Launch initiatives that build customer loyalty, ensuring repeat business and long-term satisfaction. - Ensure prompt and effective resolution of customer inquiries, complaints, and escalations. - Foster a customer-centric culture within the team. Team Management - Recruit, train, and mentor a multilingual customer service team with expertise in luxury markets. - Set clear objectives and provide regular performance feedback to ensure a high-performing team. - Manage staffing schedules to ensure adequate support during peak business hours and across time zones. - Conduct training sessions to enhance customer service skills and knowledge. - Motivate and empower the team to exceed customer satisfaction targets. Customer Experience - Oversee customer inquiries across multiple channels, including email, chat, phone, and social media, with a focus on luxury clientele. - Collaborate with teams such as Marketing, Sales, and Logistics to elevate the overall customer experience. - Address and resolve escalated customer complaints promptly, ensuring professional and personalized resolutions. - Monitor and leverage customer feedback to identify areas for improvement in products, services, and processes. Process Improvement - Develop, document, and continuously refine customer service policies and procedures. - Work closely with departments such as logistics and marketing to resolve customer issues efficiently. - Leverage CRM tools and technology to streamline workflows and enhance service delivery. - Stay updated on industry trends and best practices to drive innovation in customer service. Reporting & Analytics - Track and report on key performance indicators (KPIs), including response times, resolution rates, and customer satisfaction scores. - Analyse customer service metrics to identify trends and recommend strategies for improvement. - Prepare detailed reports for senior management, highlighting successes, challenges, and growth opportunities. Problem-Solving - Handle complex or sensitive customer issues, turning challenges into opportunities for exceptional service. - Proactively anticipate potential issues and implement preventative measures to enhance customer satisfaction. Qualifications: Required: At least 2 years of proven experience in a customer service or customer success role, ideally in a B2C environment. Previous experience in the fashion industry, particularly in luxury brands or watches, with a strong understanding of the online fashion business model. Outstanding communication, interpersonal, and conflict-resolution skills. Strong organizational and multitasking abilities in a fast-paced environment. Preferred: Experience using CRM tools. Experience in managing customer service teams in an in-office setting. Proficiency in data analysis and tools like Excel or Google Sheets. Key Attributes: A customer-centric approach and a genuine passion for helping people. Ability to lead, motivate, and inspire a team to excel. Calm under pressure, with a proactive and solution-oriented mindset. What We Offer: Competitive salary and performance-based bonuses. Opportunities for career growth and professional development. A supportive and collaborative work environment. Employee discounts on all East Dragon LD Ltd products. 28 holiday pay per year.

Job description Role: Amazon Ecommerce Assistant Are you passionate about e-commerce and digital marketing? Do you have previous experience in managing Amazon accounts? We are a leading organisation in the industry, seeking a dynamic and results-driven individual to join their team as an Amazon Ecommerce Assistant. As the Amazon Account Executive, you will play a crucial role in supporting the management and development of our business relationship with Amazon. Your main focus will be to optimise content, manage the product catalogue, and implement effective promotional plans. If you are ready to take on this exciting challenge and work with a team of driven professionals, then this is the perfect opportunity for you! Responsibilities: • Support the writing and publication of optimised content for their Amazon catalogue, ensuring accurate descriptions and imagery. • Conduct regular checks on the catalogue, ensuring that relevant products are listed and obsolete lines are removed. • Collaborate with the Key Account Manager and brand teams to develop and implement strategic promotional plans. • Place appropriate Born to Run (BTR) orders and monitor sell-through to support new product launches and develop sales. • Ensure all new products are listed in the catalogue and coordinate with stock availability. • Continually review keywords across brands/products to refine search optimisation, identify opportunities, and monitor success. • Work with internal teams to ensure smooth order process and fulfilment. Take ownership of all relevant compliance documentation to ensure adherence to Amazon's requirements. • Attend customer meetings, either in-person or online, as required by the Key Account Manager (very occasional travel required) Skills: • Previous e-commerce or marketplace (Amazon) experience is essential. • Experience using Vendor Central and AMS portals is an advantage. • Strong interest in e-commerce and digital marketing. • Excellent written and verbal communication skills with the ability to adapt to different audiences. • Strong understanding of budgets, targets, and product pricing. • Proficiency in analysing sales data and making data-driven recommendations. • Self-motivated and proactive with exceptional organisational skills. • Proficient in Microsoft packages including Excel and PowerPoint. • Knowledge of graphic design is an advantage. Join our team as an Amazon Account Executive and take your career to new heights! Apply now and be a part of a dynamic and innovative organisation that values your skills and offers growth opportunities. We offer a competitive salary package and a vibrant work culture that encourages collaboration and creativity. Don't miss this chance to make a significant impact on the organisation's success. We look forward to receiving your application!

Sales Executive – Timeshare Sales 25k basic OTE 70k Ready for a fresh start in an exciting industry? We are looking for ambitious individuals who are hungry to join a high-energy, successful timeshare sales team. This is your chance to step into a lucrative role and build a career in one of the most rewarding industries worldwide. This is your chance to take the next step in your professional career with a role with uncapped earning potential; the sky is your limit. Your Role: Contact warm leads to introduce luxury timeshare products. Building relationships and highlighting the benefits of shared ownership. Hit and exceed sales targets Join a dynamic team in a fast-paced, competitive environment. What we offer: · High earning potential-uncapped commission; your hard work is rewarded. · 25k basic-realistic OTE 70k · World class training-you will be set up for success. · Career development-clear pathways to leadership roles for top earners · Incentives including travel to international offices and events Requirements: · 18 months of direct sales experience (telesales or face-to-face) · Confidence, charisma, and excellent communication skills · Results-driven mindset with a hunger for success. · Willingness to relocate and embrace a new adventure. · Professional fluency in English (both written and verbal)

Are you a dynamic, customer-focused individual with a passion for smartphone accessories and a knack for helping people find the perfect phone case, screen protector, or charger? Just in Case is a leading retailer of smartphone accessories, with over 100 locations in Italy, the EU, and the UK. We're dedicated to providing top-quality smartphone accessories to enhance our customers' mobile experiences. Position Overview: We are looking for a Sales Associate to join our team. As a Sales Associate, you will be responsible for providing excellent customer service, helping customers find the right smartphone accessories for their devices, and processing sales. Responsibilities: - Greet and assist customers with a warm and friendly demeanour. - Provide product knowledge and guidance to customers in their accessory selections, whether it's a stylish phone case, a durable screen protector, or a reliable charger. - Assist in maintaining an attractive and organised store environment. - Process sales transactions accurately and efficiently. - Handle customer inquiries, concerns, and returns professionally. - Collaborate with the team to achieve sales targets and uphold the brand's standards. - Stay updated on smartphone accessory trends and product knowledge to provide expert advice. Requirements: - Previous retail or customer service experience - Excellent communication and interpersonal skills. - A passion for fashion and an eye for style. - Ability to work well in a team and thrive in a fast-paced retail environment. - Strong problem-solving skills and attention to detail. - Dependable, punctual, and a positive attitude. Benefits: - Competitive hourly wage. - Employee discounts on Just in Case products. - Opportunities for growth and advancement within the company. - Ongoing training and development to enhance your skills. - A fun and supportive work environment with a diverse team. How to Apply: If you're ready to embark on an exciting journey in the world of smartphone accessory retail and help customers find the perfect accessories "Just in Case," we want to hear from you! Please submit your resume and a brief cover letter detailing why you'd be a great fit for this role. Just in Case is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join our team and help our customers complete their mobile phone outfits with style and confidence! Your passion for smartphone accessories and dedication to exceptional customer service will make you an essential part of the Just in Case experience. Apply today!

Head Chef & Sous Chef – High-End Gastro Pub, Hammersmith Are you passionate about fresh, seasonal ingredients and delivering exceptional dining experiences? We’re looking for both a Head Chef and a Sous Chef to join the kitchen team at our premium gastropub in Hammersmith. About Us This intimate, high-end gastropub is renowned for its focus on classic recipes, fresh ingredients, and seasonal menus. A smaller kitchen creates a tight-knit, collaborative environment where creativity and quality come first. The Roles We’re seeking culinary professionals who are dedicated to excellence and teamwork: Head Chef Full autonomy over menu creation and costing. Collaborate with the owners to develop and refine kitchen operations. Lead the kitchen team, fostering a positive and productive atmosphere. Sous Chef Work closely with the Head Chef to maintain exceptional food quality and consistency. Contribute ideas for seasonal menus and recipe development. Support the smooth running of the kitchen during busy service periods. What We’re Looking For Previous experience in a similar environment, such as high-end gastro pubs or fine dining. A passion for classic recipes and fresh, seasonal cooking. Strong leadership skills for the Head Chef role and a team-oriented mindset for the Sous Chef position. Compensation & Schedule Head Chef: £47,500 base salary + £7,500 service charge + performance bonus. Sous Chef: £40,000 base salary + £7,500 service charge + performance bonus. 48-hour workweek with flexibility to take some weekends off. Start Date: ASAP. Why Join Us? Be part of a small, dedicated team in a well-loved gastropub. Enjoy the opportunity to shape the menu and contribute to an outstanding dining experience. Collaborate with a supportive ownership team and like-minded professionals. Apply today to lead or support the kitchen at one of Hammersmith’s finest dining establishments!

Are you a dynamic, customer-focused individual with a passion for smartphone accessories and a knack for helping people find the perfect phone case, screen protector, or charger? Just in Case is a leading retailer of smartphone accessories, with over 100 locations in Italy, the EU, and the UK. We're dedicated to providing top-quality smartphone accessories to enhance our customers' mobile experiences. Position Overview: We are looking for a Sales Assistant to join our team. As a Sales Assistant, you will be responsible for providing excellent customer service, helping customers find the right smartphone accessories for their devices, and processing sales. Responsibilities: - Greet and assist customers with a warm and friendly demeanour. - Provide product knowledge and guidance to customers in their accessory selections, whether it's a stylish phone case, a durable screen protector, or a reliable charger. - Assist in maintaining an attractive and organised store environment. - Process sales transactions accurately and efficiently. - Handle customer inquiries, concerns, and returns professionally. - Collaborate with the team to achieve sales targets and uphold the brand's standards. - Stay updated on smartphone accessory trends and product knowledge to provide expert advice. Requirements: - Previous retail or customer service experience - Excellent communication and interpersonal skills. - A passion for fashion and an eye for style. - Ability to work well in a team and thrive in a fast-paced retail environment. - Strong problem-solving skills and attention to detail. - Dependable, punctual, and a positive attitude. Benefits: - Competitive hourly wage. - Employee discounts on Just in Case products. - Opportunities for growth and advancement within the company. - Ongoing training and development to enhance your skills. - A fun and supportive work environment with a diverse team. How to Apply: If you're ready to embark on an exciting journey in the world of smartphone accessory retail and help customers find the perfect accessories "Just in Case," we want to hear from you! Please submit your resume and a brief cover letter detailing why you'd be a great fit for this role. Just in Case is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join our team and help our customers complete their mobile phone outfits with style and confidence! Your passion for smartphone accessories and dedication to exceptional customer service will make you an essential part of the Just in Case experience. Apply today!