Serious food & drink brought to you by playful people. • Looking for a FULL TIME WAITER who can properly boss a section. (40 TO 48 HRS PER WEEK), • GOOD FOOD GUIDE 100 BEST LOCAL RESTAURANTS, UK 2025, • OBSERVER FOOD RUNNER UP: BEST RESTAURANT, UK 2022, • We are a proudly independent restaurant based in Putney, South West London who are looking for a FULL TIME WAITER to join Alex and his brigade on the floor. You must have relevant experience working in solid independent restaurants., • THE GOOD BITS - Great team, a lot of whom have worked at the restaurant since opening in 2017. No conveyer belt of people coming and going. Flexible working pattern so every weekend off request isn't a no! Closed Sunday evenings because it's the worst shift in the world and we like to go to the pub like normal people too. Closed over Christmas. No silly early starts or silly late finishes. Cracking staff brekkie & staff lunch. Proper knees up every 3 months. Staff trips to distilleries & vineyards., • If this sounds like a bit of you then do get in touch. Craig & The Home Team
The Shop Manager will be responsible for the day-to-day operation and overall management of the Tops Pizza takeaway branch located in Walton. This role requires strong leadership, operational oversight, and excellent customer service skills to ensure smooth running of the store, staff performance, product quality, and customer satisfaction. Key Responsibilities: Operational Management: Oversee the daily operations of the takeaway shop, ensuring timely and accurate food preparation and delivery. Manage stock levels, order supplies, and ensure proper inventory control to avoid shortages or wastage. Ensure cleanliness, hygiene, and safety standards are consistently maintained in accordance with food safety regulations. Handle any on-site issues with equipment, supplies, or service, escalating as required. Staff Management: Recruit, train, supervise, and schedule staff including kitchen crew, delivery drivers, and front-of-house employees. Provide leadership, motivation, and support to the team to maintain high morale and productivity. Monitor staff performance and implement disciplinary measures or performance improvement plans where necessary. Maintain compliance with employment laws, including health and safety, working hours, and pay requirements. Customer Service: Ensure exceptional customer service is delivered consistently across all interactions – in-store, phone, and online. Address customer complaints and feedback professionally and promptly to resolve any issues and maintain customer loyalty. Monitor delivery times and service efficiency to meet or exceed customer expectations. Financial Management: Oversee cash handling procedures and ensure accurate daily reconciliation of sales and expenditures. Assist in budgeting, cost control, and achieving sales targets. Implement promotional strategies to boost sales and improve customer reach. Compliance and Reporting: Ensure compliance with all food hygiene, safety, and licensing regulations. Maintain required documentation including health & safety logs, food temperature records, and delivery logs. Provide regular reports on staff performance, sales trends, and operational challenges to senior management.