Quality assurance manager jobs in Welwyn Garden CityCreate job alerts

Senior Operations Manager Area 4 \n Location:Field-based across Hitchin, Luton, Bedford (Head Office: Mundells, Welwyn Garden City) \n Salary Range: £43,591 - £49,014 per Annum (DOE) \n Car allowance: £2,000 per Annum \n Hours: Full-time, 37 hours per week \n Contract: Permanent \n Reports to:Regional Operations Manager \n Lead High-Quality Operational Delivery Across a Multi-Site Catering Portfolio \n Are you an experienced multi-site operations leader who thrives on delivering exceptional food, service and safety standards? HCL is seeking a Senior Operations Manager to oversee a portfolio of primary and secondary school contracts in leading Operations Managers and ensuring schools receive high-quality, nutritious and engaging food experiences. \n This role covers the following areas: \n\n • Hitchin, Luton, Bedford\n\n What You'll Lead \n\n • Operational performance across a large multi-site portfolio, ensuring consistent food, service and safety standards.\n, • A team of Operations Managers and mobile workforce, providing coaching, development and performance oversight.\n, • Strategic relationships with clients, acting as a senior escalation point for service reviews and queries.\n, • Commercial performance, including food and labour cost control and contract retention.\n, • Mobilisation of new contracts, ensuring full operational readiness and compliance.\n, • Digital adoption across sites, ensuring accurate reporting and effective use of company systems.\n\n What You'll Bring \n\n • Experience leading multi-site operations in education or contract catering.\n, • Strong commercial acumen including pricing, contract variations and budgeting.\n, • Ability to build senior client relationships and deliver solutions that balance value and sustainability.\n, • Proven people leadership with experience developing managers and chefs.\n, • Knowledge of Food Safety, Health & Safety, safeguarding and compliance requirements.\n, • A proactive, organised and resilient approach in a fast-paced environment.\n, • Full UK driving licence and willingness to travel widely across the region.\n\n Why Join HCL? \n\n • Competitive salary\n, • Generous holiday entitlement\n, • Good pension scheme\n, • Life assurance & Employee Assistance Programme\n, • A values-driven organisation committed to quality, innovation and community\n, • Strong focus on personal development and leadership growth\n\n Apply Now \n If you're a forward-thinking operational leader who enjoys driving performance, inspiring teams and delivering outstanding customer outcomes, we'd love to hear from you.

Area Supervisor – Electrical Role: Area Supervisor – Electrical Location: Welwyn Garden City Salary: £44,075 – £47,150 per annum Employment Type: Full-time, Permanent Hours: Monday to Friday, 8:00 AM – 5:00 PM As an Electrical Area Supervisor , you will play a pivotal role in driving technical quality, safety compliance, and operational efficiency across the regional electrical division. Reporting directly to the Electrical Manager, you will serve as a technical mentor to field engineers, act as an NICEIC Qualified Supervisor (QS), and ensure all works align with client specifications, regulatory standards, and internal quality metrics. This position balances technical governance with field leadership—overseeing daily workflows, conducting site quality audits, delivering structured technical toolbox talks, and acting as a primary escalation point for clients and complex jobs. Key Responsibilities Technical Governance & Quality Assurance Act as an NICEIC Qualified Supervisor (QS) , reviewing test documentation, validating electrical certification, and collaborating with the wider technical team. Carry out structured quality audits, post-work inspections, and Health & Safety checks to agreed volume targets. Champion internal competency frameworks, auditing engineer skill records and ensuring operatives are strictly deployed within their qualified scope of work. Deliver the "Technical Section" during monthly Toolbox Talks, cascading the latest industry regulations, company procedural updates, and findings from completed quality checks. Operational Leadership & Team Mentorship Provide day-to-day operational management, technical guidance, and coaching to field operatives to consistently achieve agreed weekly completion targets. Coordinate resources across multiple contracts, resolving logistical delays and on-site bottlenecks promptly. Formulate and execute corrective action plans on-site where engineers require hands-on technical escalation or complex fault diagnosis. Assist with the induction, technical onboarding, and continuous training of both new recruits and existing engineers. Deputise for the Electrical Manager during planned absences and assist with internal investigations (grievance/disciplinary procedures) when required. Client Management & Service Delivery Act as a senior technical point of contact for clients, attending site visits to investigate complaints, resolve complex technical issues, and ensure contract KPIs are met or exceeded. Uphold professional customer service standards across the division, proactively managing client communications and project delivery timelines. Qualifications & Experience Required: City & Guilds 2391 (or 2394/2395) Inspection & Testing. 18th Edition IET Wiring Regulations (BS 7671). NVQ Level 3 in Electrical Installation (or equivalent recognized apprenticeship). AM2 Certificate. Proven track record operating as, or eligible to immediately register as, an NICEIC Qualified Supervisor (QS) . Demonstrable supervisory or lead engineer experience managing field-based operatives. Valid UK Driving Licence. How to Apply / Contact For more information, a confidential discussion, or to submit your CV, please get in touch directly: Contact: Archie Silvio Mobile: 07947 340663 Email: TPBN1_UKTJ

Post Title: Senior Medical Educator (MBBS) SBU/Department: School of Health, Medicine and Life Sciences /Department of Medicine, Applied and Clinical Sciences FTE: 0.4 fte (working 14.8 hours per week) Duration of Contract: Permanent Salary: AM1 £70,453 to £77,824 per annum, pro rata, with annual increments subject to designated skills and experience Annual Leave: 35 days (pro rata) plus standard public holidays and an additional 4 days including the closure of our office between Christmas and New Year Launched in September 2026, the University of Hertfordshire’s new Medical School is part of our vibrant School of Health, Medicine and Life Sciences, bringing medical education into a multidisciplinary community. We are seeking an experienced Senior Medical Educator (MBBS) to help shape and deliver our undergraduate medical programme at this exciting stage of its development. Working with the Programme Director, Academic and Module Leads and clinical educators, you will provide academic leadership in curriculum development, teaching, assessment and quality assurance in line with GMC standards. You will join a supportive multidisciplinary team, promoting integrated, innovative and inclusive learning to prepare future doctors for practice. Please read the job description and person specification for the full duties and essential criteria. Attach a personal statement explaining how your skills and experience meet the criteria in the person specification, using relevant examples. Internal applicants – please ensure you apply via your employee self-service portal. Disclosure and Barring Service Our commitment to the University’s Safeguarding Policy requires that the recruitment of staff in this area, will require the minimum of a Basic DBS Check. In the course of our work and University-led activities, there may be external contractual obligations where a further Enhanced Check is required. DBS checks may require renewal in line with policy. Overseas applicants and UK applicants who have lived abroad Successful applicants who have lived outside the UK, for 12 months or more (whether continuously or in total), in the last 10 years, will be required to produce a ‘Certificate of Good Character/Conduct’ from each of those countries. An appointment to this role may require an Academic Technology Approval Scheme (ATAS) certificate. We regret that we are unable to offer UKVI sponsorship for this post; applicants will either hold UK Right to Work or demonstrate access to UK Right to Work before an offer is made. Contact Details/Informal Enquiries: Professor Zoe Aslanpour, Head of Department of Medicine, Applied and Clinical Sciences, email: or Margaret Phillips, MBBS Project Manager, Closing Date: 22 November 2026 Interview Date: 30 Nov 2026 / 01 Dec 2026 Our vision is to transform lives: UH is committed to Equality, Diversity and Inclusion and building a diverse community. We welcome applications from suitably qualified and eligible candidates regardless of their protected characteristics and recognise there are different ways applicants may achieve the criteria in this document. We offer a range of employee benefits including generous annual leave, flexible location opportunities within the UK, discounted Sports Village memberships and free Active Staff sessions, personal and professional development and family-friendly policies. Company: University of Hertfordshire Salary: £70,453 to £77,824 a year, pro rata Hours: Part-time Location: Hatfield, AL10 9AB Working pattern: On-site Job type: Permanent Posting date: 29 Oct 2026 Closing date: 22 Nov 2026 Main duties and responsibilitiesYou will lead and support designated modules, contributing to MBBS curriculum implementation, integration and quality assurance. Your teaching will include lectures, seminars, clinical and communication skills, and active learning through case-based learning (CBL), problem-based learning (PBL) and team-based learning (TBL). You will contribute to assessment design, blueprinting, question writing, standard setting and evaluation. Alongside this, you will support clinical placements, student progression and academic support, mentor teaching colleagues, and contribute to educational scholarship, innovation and continuous programme improvement.Skills and experience requiredYou will bring substantial experience in undergraduate or postgraduate medical education, including teaching, curriculum development and assessment, together with experience of academic leadership or module coordination. You will understand GMC undergraduate standards and be committed to equality and inclusive, student-centred learning. Excellent communication, organisational and collaborative skills will enable you to work effectively with multidisciplinary academic and clinical teams.Qualifications requiredYou will need a degree or equivalent qualification in health science or a related field, with relevant clinical or academic experience appropriate to the post; Postgraduate study in medical education, assessment or a related field is also required. A medical qualification (MBBS or equivalent) and appropriate professional registration where applicable would be advantageous, as would Fellowship of Advance HE (or equivalent) and a Doctorate qualification. Proud member of the Disability Confident employer scheme About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions. #J-18808-Ljbffr

As a Senior DevOps Engineer, you will help shape the cloud platforms and engineering practices that support secure, reliable and scalable software delivery across PayPoint Group. Working closely with Development, Architecture, Security and Operations teams, you will lead improvements across our AWS environments, CI/CD pipelines, infrastructure as code, observability and deployment processes. This is a hands-on senior role where you will provide technical direction, support and mentor other engineers, and help establish consistent DevOps and platform engineering standards. You will also ensure that our deployment and automation processes meet security and regulatory requirements, including PCI DSS, ISO 27001 and Cyber Essentials. Experience within financial services, a regulated environment or another service-critical industry would be particularly valuable. This is a hybrid role with occasional onsite collaboration - typically once every 2-3 months, but you are able to attend our offices as much as you like, - at either our Welwyn Garden City or Livepool offices. From time to time, you may also travel between sites. • Lead the design and improvement of CI/CD pipelines using GitHub Actions, Azure DevOps, AWS deployment services, Flux and Argo CD, • Build and manage infrastructure as code using Terraform and, where appropriate, CloudFormation, • Design and operate secure, scalable AWS environments across development, staging and production, • Manage containerised platforms using Docker, Kubernetes and Amazon EKS, • Improve monitoring, logging, tracing and alerting using OpenTelemetry, Prometheus, Grafana and Dynatrace, • Embed security, compliance and policy controls into CI/CD pipelines and runtime environments, • Develop reliability practices covering SLOs, SLIs, incident response, root cause analysis and post-incident improvements, • Support backup, disaster recovery and business continuity planning and testing, • Manage secrets, configuration and encryption using AWS Secrets Manager, Systems Manager Parameter Store and KMS, • Improve cloud cost, capacity and performance through FinOps and architecture improvements, • Work with engineering teams to improve release quality, deployment frequency and operational resilience, • Participate in the production support rota, currently one week in every six, • Deployment automation and release governance across multi-account AWS environments, • Platform observability and the quality of operational alerts, • Vulnerability management, security controls and compliance automation, • System performance, scalability and resilience testing, • Developer productivity through reusable tooling, templates and self-service capabilities What we would like from you We are looking for someone with strong experience in several of the following areas. We do not expect every applicant to meet every requirement: • Hands-on AWS experience across services such as EC2, ECS or EKS, Lambda, VPC, IAM, RDS, S3, CloudFront, Route 53, KMS and CloudWatch, • CI/CD tooling such as GitHub Actions, Azure DevOps, Flux or Argo CD, • Infrastructure as code, particularly Terraform, • Docker and Kubernetes, ideally including Amazon EKS, • Secure AWS landing zones and multi-account environments, • GitOps principles and modern deployment approaches, including blue-green, canary and rolling deployments, • Scripting and automation using Bash, Python or PowerShell, • DevSecOps, cloud security controls and policy as code, • Troubleshooting, incident management and root cause analysis, • Working collaboratively across technical teams and with a range of stakeholders, • Agile software engineering environments, • AWS Organisations, account governance or platform guardrails, • AWS networking and security services such as WAF, Security Hub, GuardDuty, NACLs or Transit Gateway, • Microservices, API gateways, service mesh or runtime security technologies, • AWS certifications, such as Solutions Architect Professional, DevOps Engineer Professional or Security Specialty, • Experience mentoring engineers or helping set technical and platform standards, • PCI DSS or other regulated-industry experience, • SRE principles, error budgets, ITIL or service management practices, • Automated testing and quality gates within CI/CD pipelines, • Holiday purchase scheme, with 25 days holiday plus bank holidays as standard., • On-site gym at our office (Free), and nationwide corporate rate gym membership, • Online benefits portal where you can access lots of deals, discounts - for example of shopping or holidays, • Contributory company pension scheme, • Progression and Development, • Private medical insurance, • Electric Car Scheme, • Life assurance of 3 x annual gross salary, with the option to purchase additional cover, • You’re also able to purchase a range of benefits at a discounted rate including, critical illness cover, bicycles via our Cycle2Work scheme, dental insurance and TasteCard dining discount card, • Love2shop Everyday Benefits Card As a disability-confident committed company, we have a passion for championing equality. We welcome all colleagues into a work environment where success is attainable for everyone, regardless of disability, age, race, religion, gender identity, or sexual orientation. We are committed to ensuring that everyone has equal access to growth and opportunities in our workplace. #J-18808-Ljbffr

At the heart of everything we do is our vision to change lives every day, and our mission to grow The National Lottery responsibly and champion its impact. We are Allwyn UK, part of the Allwyn Entertainment Group – a multi-national lottery operator with a market-leading presence across the USA (Michigan and Illinois) and Europe, including Czech Republic, Austria, Greece, Cyprus and Italy. While the main contribution of The National Lottery to society is through the funds to good causes, at Allwyn we put our purpose and values at the heart of everything we do. Join us as we embark on a once-in-a-lifetime, largescale transformation journey by creating a National Lottery that delivers more money to good causes. We’ll talk a bit more about us further down the page, but for now – let’s talk about the role and who we’re looking for… A bit about the role The Fourth Licence for the National Lottery is underpinned by an outcomes-focused regulatory model centred on the National Lottery etc. Act 1993 and the Statutory Duties of the Gambling Commission. This approach places increased responsibility and accountability on Allwyn to interpret regulatory obligations and operate the National Lottery in a manner that consistently delivers the required outcomes. The regulatory framework is articulated through the Section 5 Licence, Section 6 Licences, the Regulatory Handbook and associated regulatory requirements. These documents require continuous interpretation, implementation and maintenance to support a compliant National Lottery operation that enables innovation and business growth. Reporting to the Head of Regulatory Affairs, the Senior Regulatory Affairs Manager plays a key role in supporting the Head of Regulatory Affairs in the development and delivery Allwyn's regulatory strategy, approach to licence compliance and unlocking business priorities. As a senior member of the Regulatory Affairs team, the role is responsible for providing expert regulatory advice and guidance across the business, leading regulatory engagement with the Gambling Commission on assigned matters, and securing the approvals, consents, waivers and licence changes necessary to support Allwyn's strategic priorities. The role requires strong regulatory judgement, a solutions-oriented approach to complex business and regulatory challenges, excellent communication and stakeholder management skills, and the ability to build confidence through clear, pragmatic interpretation of regulatory requirements, risks and opportunities. The postholder will lead complex regulatory workstreams, manage regulatory relationships, and support the continued development of Allwyn's regulatory framework and governance arrangements. What you’ll be doing The Senior Regulatory Affairs Manager leads defined areas of the Regulatory Affairs portfolio, establishing priorities, coordinating activity across stakeholders and ensuring delivery of regulatory outcomes aligned to team objectives. Regulatory Strategy and Advice: • Lead interpretation of the Fourth Licence, Regulatory Handbook and associated regulatory requirements, providing clear and practical regulatory guidance across the business., • Act as a trusted adviser to senior stakeholders on regulatory risk, regulatory engagement and licence obligations., • Support the development and implementation of Regulatory Affairs policies, procedures and governance frameworks., • Champion awareness and understanding of regulatory obligations across the organisation. Regulatory Engagement: • Lead engagement with the Gambling Commission's Licensing and wider regulatory teams on assigned regulatory matters, building constructive and effective working relationships., • Develop and deliver engagement plans for key regulatory matters, supporting broader business priorities and the management of regulatory risk., • Lead responses to complex regulatory queries, information requests and consultations., • Represent Regulatory Affairs at governance forums, projects and senior stakeholder meetings. Licensing Consents and Regulatory Approvals: • Lead the planning and delivery of Section 6 Licence applications to support the National Lottery’s game innovation and product development pipeline., • Lead the preparation and submission of requests for waivers, consents, approvals, variations and ancillary activity permissions., • Oversee regulatory submissions from initial assessment through to approval, ensuring high-quality engagement with the Gambling Commission throughout., • Support the development of evidence-based submissions and risk assessments to demonstrate how the Matters to be Protected will be maintained. Regulatory Framework and Compliance: • Develop evidence-based regulatory policy positions and regulatory change proposals, supporting the evolution and application of the regulatory framework to promote a proportionate, effective and sustainable operating environment for the National Lottery., • Oversee the implementation and operation of effective processes to manage regulatory approvals, conditions of approval, deadlines and licence obligations., • Support delivery of regulatory reporting, notifications and exceptions management activities as required. Leadership and People Management: • Provide leadership, guidance and line management for assigned members of the Regulatory Affairs team, contributing to the development of a high-performing Regulatory Affairs function., • Ensure high-quality outputs through effective prioritisation, delegation and review., • Act as an escalation point for complex regulatory matters., • Deputise for the Head of Regulatory Affairs on assigned matters and governance forums as required. Business Partnership: • Work collaboratively with Retail, Digital, Marketing, Product, Technology, Finance, Participant Protection, Legal and Assurance teams to support compliant business delivery., • Provide regulatory leadership to major projects, business change initiatives and strategic programmes., • Support innovation and business growth by identifying compliant, risk-informed solutions to complex regulatory and commercial challenges. What experience we’re looking for Essential • Significant experience working in a regulatory, compliance, legal or public policy environment within a highly regulated sector., • Proven experience interpreting complex regulatory frameworks and translating requirements into practical business guidance., • Experience leading regulatory engagement with regulators, government bodies or other external stakeholders., • Strong stakeholder management and influencing skills, including engagement with senior leadership teams., • Excellent written communication skills, including drafting regulatory submissions, consultations and executive-level papers., • Strong analytical, problem-solving and critical-thinking capability., • Demonstrable people management and team leadership experience., • Ability to manage multiple complex workstreams in a fast-paced environment. Desirable: • Understanding of outcomes-based regulatory frameworks., • Experience supporting significant business, licensing or regulatory change programmes., • Knowledge of National Lottery regulatory requirements and the Gambling Commission regulatory framework. About us At Allwyn, we are dedicated to changing lives and growing the National Lottery responsibly, championing its positive impact on people, places, and the planet. Innovation - We pride ourselves on it! We’re constantly looking for new ways to excite our customers, bringing new products to market to enjoy which is all supported by our responsible play values and making them accessible to all. Giving back – Did you know that playing the lottery generates around £30m a week for charities and good causes in the UK? Our aim is to have doubled this number by the end of the first 10-year license. Sustainability – Our aim is to become a net zero national lottery. We have 2030 targets to decarbonise our operations and energy. We’ve already transitioned to renewable energy providers, made our London and Watford offices zero gas, and ensured our fleet consists of low-emission vehicles. In addition, we’re working with our value chain partners to develop a net zero target date. Empowering every voice – We believe in creating a culture where everyone feels they belong, can be themselves, has access to opportunities and can thrive for the benefit of good causes. Our diverse teams are working hard to make all parts of The National Lottery inclusive – whether people play a game in a store or online, because when everyone can play, everyone wins.. An inclusive reward offering with wellbeing at the centre At Allwyn, inclusion is built into how we care for our people. Our benefits and policies support colleagues and their families at every stage of life and career. By prioritising wellbeing and belonging, we create a workplace where everyone feels valued, rewarded, and empowered to succeed. Our people are more than colleagues - they’re winners, driving positive change and making a real difference in communities. Benefits • Company Bonus Scheme, • Matched pension contributions up to 8.5%, • 26 days annual leave + 2 Life Days (and bank holidays), • Single Private Health Cover, • Complimentary Private Medical, • Income Protection, • Flexible Benefits – EV Scheme, Money Coach, Will Writing, Mortgage Advice, Dental and Eye Care Schemes., • Enhanced Family Leave (Maternity, Paternity, Adoption), • Wellness Allowance £500, • Employee Assistance Programme, • Discounted Health Assessments, • Volunteering Days, • Matched Funding We are a Disability Confident Leader which means we’ve taken proactive steps to ensure our workplace is accessible and inclusive for disabled and neurodivergent colleagues and candidates. As part of this we offer an interview to disabled applicants who meet the essential requirements of the job. If you need any assistance or adjustments to this job description or in the application process, please contact a member of the talent team at and we’ll be happy to help. #J-18808-Ljbffr

Here at East and North Hertfordshire Teaching NHS Trust Our mission is: Providing high-quality, compassionate care for our communities Our vision to 2030 is: To be trusted to provide consistently outstanding care and exemplary service Our values - We want our staff to believe in, demonstrate and live our values in everything we do. Our values are: Include We value the diversity and experience of our community colleagues and partners, creating relationships and climates that provide an opportunity to share, collaborate and grow together. Respect We create a safe environment where we are curious of the lived experience of others, seek out best practice and are open to listening and hearing new ideas. Improve We are committed to consistently delivering excellent services and continuously looking to improve through a creative workforce that feels empowered to act in service of our shared purpose. We are recruiting for a Lead Clinical Trials Pharmacist who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. We are looking for an experienced pharmacist to lead clinical trials pharmacy at Mount Vernon Cancer Centre (MVCC), giving cancer patients access to new treatments through safe, efficient trial delivery. You will lead and develop the Trust’s clinical trials pharmacy service and be the first point of contact for new trials, driving timely set-up and recruitment. You will act as Lead Pharmacist for compliance with UK clinical trials legislation, GCP and research governance, including sponsor audits and MHRA inspections, and ensure the safe management of Investigational Medicinal Products on all sites. You will advise investigators on trial design and costing, negotiate and monitor trial income, and oversee the Baxter SLA and quality assurance audits. You will also provide specialist clinical pharmacy support to cancer patients. You will be a GPhC-registered pharmacist with a postgraduate diploma in clinical pharmacy (or equivalent), substantial hospital experience including oncology, experience of managing clinical trials or IMPs, financial awareness and proven leadership skills. At the heart of everything we do are our core values:Include,Respect, andImprove. We encourage you to embrace these values throughout the recruitment process and in your role with us. We offer professional development and the chance to shape research at Mount Vernon. We welcome applications from everyone. You will line-manage the Specialist Pharmacist and Clinical Trials Support Technicians, lead recruitment and workforce planning, ensure staff are GCP‑trained, and deputise for the Head of Pharmacy. Lead the Trust’s pharmacy clinical trials service and be the first point of contact for new trials, ensuring timely set-up and recruitment. Act as Lead Pharmacist for compliance with UK clinical trials legislation, GCP and research governance, including sponsor audits and MHRA inspections. Ensure the safe management of Investigational Medicinal Products (IMPs) on all Trust sites, including unlicensed medicines. Advise investigators on trial design, feasibility, costing and formulation. Maintain SOPs, implement trial amendments on time, and build trial protocols on the electronic prescribing system. At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now. We run the following hospitals: • The Lister Hospital, Stevenage, • New Queen Elizabeth II (New QEII), Welwyn Garden City, • Hertford County, Hertford We have ambitious plans to become an outstanding, patient‑led Trust where dedicated staff provide high‑quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda. We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen. Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role . • Membership of the General Pharmaceutical Council, • Post Graduate Diploma in Clinical Pharmacy or equivalent, • Evidence of continuing professional development, • Independent prescriber, • Member of the RPS faculty, Royal Pharmaceutical Society (RPS), • Member of British Oncology Pharmacy Association (BOPA), • Management or leadership qualification, • Qualification or formal training in research methodology or clinical trials, • Relevant post‑registration experience within hospital pharmacy, including oncology, • Experience of managing and supplying Investigational Medicinal Products (IMPs) within an NHS pharmacy clinical trials service, • Experience of working with sponsors, monitors and research teams, including preparing for and hosting monitoring visits and audits, • Financial awareness, including trial costing, income monitoring and drug budgets, • Experience of providing clinical pharmacy services and medicines information and advice, • Experience of working as part of a multi‑disciplinary team, • Experience of managing and developing staff, • Experience of writing and maintaining SOPs and policies, • Experience of contract or cost negotiation with commercial sponsors, • Experience of leading or contributing to MHRA GCP inspections, • Experience of building protocols on an electronic prescribing system, • Experience of working with aseptic compounding units or third‑party suppliers, including service level agreement monitoring, • Audit, research and development, including recognition through publication or presentation, • Experience of recruitment and selection, and of deputising for a senior manager, • Effective communication skills, verbal and written, • Ability to influence and negotiate with medical, nursing, research and pharmacy staff and external organisations, • Ability to work on own initiative and as part of a team, • Ability to work under pressure, highly organised, able to prioritise work and meet deadlines, • Ability to manage and implement change, • Problem solving skills and able to manage difficult and ambiguous problems, • Good analytical and judgemental skills, with attention to detail, • Ability to interpret national and legal guidance and turn it into local policy, • Training skills; ability to train and act as mentor to other members of staff, • IT literate and able to use Microsoft Office programmes, e.g. Excel and Word, • Leadership skills, able to take responsibility and delegate effectively, • Able to lead on short‑and‑long‑term projects, • Critical appraisal skills, • Good Clinical Practice (GCP) and UK clinical trials legislation and research governance, • Handling, labelling, accountability and supply of IMPs and unlicensed medicines, • Well‑developed therapeutic and clinical pharmacy knowledge, including oncology, • Need for confidentiality, • Up to date knowledge of national pharmacy and research issues, • NHS organisational structure, • Preparation of written reports and procedures, • Understanding of the importance of adherence to SOPs and legislation, • Awareness of new developments in cancer therapy and clinical research, • Knowledge of NIHR research delivery arrangements and HRA/R&D approval processes, • Health and Safety, • Experience and evidence of engagement around the equality, diversity and inclusion agenda. Able to actively support the development of a culture that recognises and promotes equality, values diversity, and actively leads by example in deploying these qualities, • Understands the impact on equality, diversity and inclusion issues in all aspects of service delivery and planning, • Role model our Trust values every day, • Able to participate in the pharmacy Emergency Duty Commitment on -call rota and the Saturday, bank holiday and late duty rotas, • Ability to work across sites if requested Where a vacancy is advertised as a temporary position, the duration will be specified in the advert. If the vacancy becomes permanent towards the end of the specified duration, the successful applicant may not be required to re‑apply and can be slotted into the role on a permanent basis if appropriate. If you are an internal applicant applying for a temporary working arrangement, please see the attached notes on secondments. East and North Hertfordshire Teaching NHS Trust is committed to equality, diversity and inclusion for all job applicants, staff, patients and the wider community. We want to create a workforce which represents the communities we serve. We are on a journey to become a more inclusive organisation and we welcome applications from everyone regardless of their background. In particular we encourage applications from candidates with disabilities, and candidates from Black, Asian and Minority ethnic (BAME) backgrounds who are currently under‑represented in various parts of our workforce . We understand the importance of balancing work and home life. We are committed to support flexible working for our staff wherever possible and all our employees are given the opportunity to discuss potential for flexible working. We are proud to be a Disability Confident employer and achieved our status in 2019. We will remove barriers that prospective candidates might face at any stage of our recruitment process. If you have a disability and would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact us by emailing We are also proud to support our UK armed forces by supporting Reservists, Cadet Instructors, Veterans and military spouses/partners into employment and offering supportive policies that value their contribution to the community and to our Trust. We are committed to being a carer‑friendly environment, addressing the complex needs of families with caring responsibilities. In partnership with Carers in Hertfordshire, all our working carers have access to support from recruitment. We will also a member of Carers UK, providing resources to make balancing work and caring easier. Our approach is inclusive, recognizing diverse challenges and creating a supportive environment where carers feel valued. If you’re aged between 16 and 30 years-old, you can get FREE employability support from The King’s Trust. The King’s Trust will help build your CV and cover letter, offer advice and top tips for future interviews and support you with research about working in the NHS. Please contact Enquiries.H& for support. You must have appropriate UK professional registration. This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. #J-18808-Ljbffr

Professional quality qualification, such as ISO 9001 Lead Auditor or Certified Quality Manager. We're looking for a Smart Metering Quality Assurance Auditor to join our Smart Metering Programme team and help ensure the highest standards of quality, compliance and workmanship across one of the larges

Mitsubishi Electric is a global innovator in energy, automation and building technologies. From air conditioning and lifts to robotics and power systems that power homes and businesses across the UK. With 150,000 employees worldwide and 850 in the UK, we’re creating “Changes for the Better.” Join us to make a real impact for a smarter, sustainable future. Want to know more about the company? Take a look here: MITSUBISHI ELECTRIC UNITED KINGDOM The Applied Engineer delivers services directly to the customer, working on a variety of equipment located at sites across a specific region. As the face of Mitsubishi Electric excellent customer service in conjunction with top quality engineering and problem-solving skills are essential. Applied Engineers report to the Regional Service Manager and will work closely with Service Supervisors, Service Coordinators & the Quality/Warranty Manager to ensure that an efficient and profitable service is delivered. Applied Engineers will carry out a variety of activities on customer sites including planned preventative maintenance (PPM), quoted works, commissioning and emergency callouts, these activities will not be restricted to Mitsubishi Electric or Climaveneta branded equipment meaning that a thorough understanding of all major brands/types of chiller, heatpumps and air conditioning equipment technology will be required. The Applied Engineer will be required to visit multiple sites in their service office region of the UK and occasionally further afield. Some overnight stays may be required, if daily travel is deemed excessive. Being available for emergency callouts and being on a standby callout rota will be necessary. • To attend and complete planned site visits and resolve customer issues., • Focus on troubleshooting and repair within set timeframe and according to defined process, service agreements and customer needs., • To provide ‘on site’ advice to the customer related to technical installation and/or service issues., • To document all findings from the visit including the nature of the work carried out, the time taken to complete and any recommendations. This information will be captured electronically in real time meaning it is instantly submitted to the regional service office to enhance efficiency and customer service., • To assist the Regional Service Manager to develop positive customer relationships and to identify any remedial works required., • Where relevant to act as a technical ‘on the job’ coach for less experienced service team members., • Diagnose and repair system malfunctions requiring specific technical knowledge and relevant qualifications., • To build and maintain a good working relationship with the regional Service Coordinators and to understand their challenges and requirements., • Seek clarification and technical support where needed and escalate issues as appropriate., • To commission and start-up systems in line with defined regulations, standards and processes., • Understand and analyse relevant technical documents (electrical, hydronic, piping, psychometric) and to practically apply this information to resolve the issues encountered on site., • Always working to a high level of customer service, ensuring that the customer is informed upon arrival and before leaving the site and that they receive any necessary updates as the job progresses., • Minimum C&G Level 2 Certificate in Small Commercial Refrigeration and Air Con Systems., • C&G Award in F-Gas & ODS Regulations: Category 1 (C&G2079-11)., • IOSH, or equivalent, safety qualification., • Industry time served qualification., • Competent in water chillers and heatpumps, remedial work and commissioning., • Fault finding and diagnostic skills., • Good communication skills (written and verbal)., • Good client engineering interface experience specifically around Water Chillers / Heatpump service, maintenance and commissioning., • IT literate with product engineering software and Microsoft packages – Outlook, Excel, Word., • Competent as working alone or as part of a team., • Ability to work under pressure and use own initiative., • Personal attributes: self‑motivated, driven, numerate, organised, punctual, assertive, professional, personable, and resourceful., • Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year., • Flexible Working - we offer a range of flexible working options that include working from home or hybrid working., • Pension., • Life Assurance., • Group Income Protection Scheme., • Private Medical, Dental Insurance and a Cash Plan Scheme - Single cover funded by Mitsubishi., • Access to Mitsubishi’s very own discount platform., • Colleague Referral Scheme., • Holiday Buy., • Long Service Awards., • Cycle to Work Scheme., • Sports & Social Club (Recent events such as theatre trips, Ascot, Paintball, The Darts), • Employee Assistance Programme including additional services Eldercare & Best Doctors. As the business environment around Mitsubishi Electric Group is rapidly changing, providing a workplace where employees can work to their full potential regardless of gender or age is essential to business development. Based on this, Mitsubishi Electric promotes employee diversity through the following measures. #J-18808-Ljbffr

The Market Insights Manager is responsible for collecting, managing and interpreting market, industry, economic and policy data to provide evidence-based insight that supports strategic decision-making across the business. Working within the Industry & Market Intelligence team, the role monitors market trends, construction activity, sustainability drivers and policy developments, translating complex information into clear and actionable intelligence. The role maintains key market intelligence datasets and reporting processes, supporting strategic planning, advocacy activities, thought leadership and commercial decision-making. • Understanding of HVAC&R markets, industry trends and market dynamics., • Strong analytical capability with the ability to interpret complex datasets and identify meaningful market trends., • Able to translate complex information into concise, actionable business insights., • Strong data management, reporting and presentation skills., • Monitor, interpret and report on market trends, construction activity, economic indicators, policy developments and industry changes affecting the HVAC&R sector. Analyse data from sources such as CPA forecasts, Barbour ABI, BSRIA, Eurovent, EPC datasets, DESNZ publications, carbon budget reporting and other relevant market intelligence sources to identify growth opportunities, risks and emerging trends., • Manage market intelligence datasets and reporting processes, including industry, government and commercial data sources. Maintain data quality, consistency and reporting standards., • Translate complex market, policy and economic information into clear reports, presentations, forecasts and recommendations that support business planning and decision-making. Provide analysis in areas such as market developments, carbon reduction progress, electrification trends and wider industry drivers influencing customer demand., • Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year., • Flexible Working - we offer a range of flexible working options that include working from home or hybrid working., • Pension., • Life Assurance., • Private Medical, Dental Insurance and a Cash Plan Scheme - Single cover funded by Mitsubishi., • Access to Mitsubishi’s very own discount platform., • Colleague Referral Scheme., • Holiday Buy., • Long Service Awards., • Cycle to Work Scheme., • Sports & Social Club (Recent events such as theatre trips, Ascot, Paintball, The Darts) #J-18808-Ljbffr

Mitsubishi Electric is a global innovator in energy, automation and building technologies. From air conditioning and lifts to robotics and power systems that power homes and businesses across the UK. With 150,000 employees worldwide and 850 in the UK, we’re creating “Changes for the Better.” Join us to make a real impact for a smarter, sustainable future. The Applied Engineer delivers services directly to the customer, working on a variety of equipment located at sites across a specific region. As the face of Mitsubishi Electric excellent customer service in conjunction with top quality engineering and problem‑solving skills are essential. Applied Engineers report to the Regional Service Manager and will work closely with Service Supervisors, Service Coordinators & the Quality/Warranty Manager to ensure that an efficient and profitable service is delivered. Applied Engineers will carry out a variety of activities on customer sites including planned preventative maintenance (PPM), quoted works, commissioning and emergency callouts, these activities will not be restricted to Mitsubishi Electric or Climaveneta branded equipment meaning that a thorough understanding of all major brands/types of chiller, heat pumps and air conditioning equipment technology will be required. • To attend and complete planned site visits and resolve customer issues., • Focus on troubleshooting and repair within set timeframe and according to defined process, service agreements and customer needs., • To provide ‘on site’ advice to the customer related to technical installation and/or service issues., • To document all findings from the visit including the nature of the work carried out, the time taken to complete and any recommendations., • This information will be captured electronically in real time meaning it is instantly submitted to the regional service office to enhance efficiency and customer service., • To assist the Regional Service Manager to develop positive customer relationships and to identify any remedial works required., • Where relevant to act as a technical ‘on the job’ coach for less experienced service team members., • Diagnose and repair system malfunctions requiring specific technical knowledge and relevant qualifications., • To build and maintain a good working relationship with the regional Service Coordinators and to understand their challenges and requirements., • Seek clarification and technical support where needed and accelerate issues as appropriate., • To commission and start‑up systems in line with defined regulations, standards and processes., • Understand and analyse relevant technical documents (electrical, hydronic, piping, psychometric) and practically apply this information to resolve the issues encountered on site., • Always working to a high level of customer service, ensuring that the customer is informed upon arrival and before leaving the site and that they receive any necessary updates as the job progresses., • Minimum C&G Level 2 Certificate in Small Commercial Refrigeration and Air Con Systems., • C&G Award in F‑Gas & ODS Regulations: Category 1 (C&G2079‑11), • IOSH, or equivalent, safety qualification., • Industry time served qualification., • Competent in water chillers and heat pumps, remedial work and commissioning., • Fault finding and diagnostic skills., • Good communication skills (written and verbal)., • Good client engineering interface experience specifically around Water Chillers / Heatpump service, maintenance and commissioning., • IT literate with product engineering software and Microsoft packages – Outlook, Excel, Word., • Competent as working alone or as part of a team., • Ability to work under pressure and use own initiative., • Personal attributes: self‑motivated, driven, numerate, organised, punctual, assertive, professional, personable, and resourceful., • Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year, • Pension, • Life Assurance, • Private Medical, Dental Insurance and a Cash Plan Scheme – Single cover funded by Mitsubishi, • Access to Mitsubishi’s very own discount platform, • Colleague Referral Scheme, • Holiday Buy, • Long Service Awards, • Cycle to Work Scheme, • Sports & Social Club (Recent events such as theatre trips, Ascot, Paintball, The Darts), • Employee Assistance Programme including additional services Eldercare & Best Doctors As the business environment around Mitsubishi Electric Group is rapidly changing, providing a workplace where employees can work to their full potential regardless of gender or age is essential to business development. Mid‑Senior level Full‑time Appliances, Electrical, and Electronics Manufacturing #J-18808-Ljbffr

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