Freight Coordinator
hace 28 días
Bradford
Freight Coordinator\nSalary: £27,000 - £30,000 (some flexibility - DoE)\nBradford - fully office-based\n\nRole Overview\n\nOur client, a global freight forwarder, is looking for a proactive and customer focused individual with experience in freight forwarding. You will be responsible for delivering high-quality customer service to overseas agents and import clients. The role requires a proactive approach, strong relationship management, and effective communication within a fast-paced team environment.\n\nWhy Apply?\n\nThis is a fantastic opportunity to develop your skills further within Freight Forwarding. You will gain exposure to a range of transport solutions from exports, imports, cross-trades, LCL, Airfreight and Sea freight. You would be joining a company with a great culture and working environment providing a range of benefits. \n\nKey Responsibilities\n\nHandle customer enquiries via phone and email and manage shared inboxes\nObtain pricing, provide quotations, and process customer bookings\nInput and maintain accurate data across operational systems\nLiaise with customers, suppliers, subcontractors, and overseas agents\nPrepare, check, and issue customer documentation, including bills of lading\nInterpret customer requirements and promote high service standards\nSupport team objectives by maintaining productivity and accuracy levels\nCarry out additional reasonable duties as requiredSkills and Attributes\n\nEssential: experience in import/export freight forwarding\nStrong customer service focus with a proactive, positive attitude\nAbility to manage workload, prioritise tasks, and meet deadlines\nGood IT skills, including Microsoft Office\nCalm, organised, and detail-focused, with the ability to work under pressure\nSelf-motivated team player with flexibility to support wider business needs\nGood standard of education, including Maths and English\nIndustry-related qualifications desirable\nPrevious commercial or coordination experience advantageousIf you are just starting out in your career in freight, or are experienced in the industry, we would love to hear from you.\n\nPlease note, due to the volume of applications we receive, we are unable to respond to every individual. If you have not heard back within 7 days, please assume your application is unsuccessful