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NATS is the UK's leading air navigation service provider, handling over 2 million flights each year. It provides air traffic control services from two control centres supporting airports all around the UK, as well as a wide range of commercial solutions to over 30 countries internationally. Our people are at the heart of our purpose to advance aviation and keep the skies safe. Job Purpose We are looking for a highly organised and detail-focused Senior HR Coordinator to manage a wide range of transactional HR activity across a complex and fast-paced environment. You will take responsibility for processing employee movements, calculating pay changes, meeting payroll deadlines, managing high volumes of HR queries, and ensuring the accuracy of all contractual, payroll and system updates. Working within our busy and friendly HR department, you will work in accordance with legislation, best practice, and NATS policies, procedures, and agreements. This role requires a quick learner who can confidently navigate complex HR policies and processes, apply rules consistently, and deliver excellent customer service. Key Responsibilities Query Management & Customer Support • Manage a large volume of employee and manager queries via the HR case management system, ensuring timely, accurate, and high-quality responses., • Assist managers with submitting HR transactions in the HR system (SuccessFactors) by offering clear process guidance, identifying and resolving technical issues, and ensuring changes are raised correctly to avoid delays or errors., • Provide clear, consistent guidance on NATS policies, procedures and employee terms, in line with NATS agreements and grade structures. HR Systems, Data Integrity & Documentation, • Process updates in the HR system (SuccessFactors) and generate contractual documentation with a high level of accuracy., • Maintain employee records in line with GDPR and data quality standards., • Calculate and maintain annual leave quotas and resolve complex leave calculations and queries. Payroll & Pay Processing, • Work to strict monthly payroll deadlines, ensuring all changes are processed accurately and on time., • Calculate pay changes, allowances, and adjustments in line with the employee handbook and NATS agreements., • Administer changes to terms and conditions of employment, ensuring precision and compliance. Quality Assurance & Continuous Improvement, • Conduct peer checks of team members' work to ensure accuracy, compliance, and consistency across the team., • Identify opportunities for process improvements and contribute to projects and team meetings., • Develop specialist knowledge in key employee lifecycle areas (e.g., leave of absence, employee movements) and help to maintain associated guidance and documentation. Essential Skills and Experience, • Previous experience in a HR function with applied knowledge of HR policies, procedures, and transactional processes., • Demonstrated ability to manage high workload volumes, conflicting priorities, and tight deadlines., • Exceptional attention to detail, with the ability to interpret complex rules and agreements accurately., • Strong numerical skills and confidence in applying pay rules and calculations., • Excellent communication skills-approachable, professional, and able to deliver clear guidance., • Proficient in MS Office (Outlook, Word, Excel, SharePoint) and comfortable using HR/Payroll systems. Experience with SuccessFactors is beneficial but not essential., • Ability to maintain confidentiality, apply discretion, and work with empathy., • A strong team player with a proactive, solution-focused approach. If you share our passion to advance aviation and keep the skies safe - we would like to hear from you whatever your age, sex, race, faith, sexual orientation, gender identity, gender expression, visible or invisible disability. Individuals that bring different perspectives, skills, life experiences and backgrounds help us be at the forefront of our industry. Department: HR Support Location: Whiteley, GB, PO15 7FL #job-location.job-location-inline { display: inline; } Country/Region: GB Postal Code: PO15 7FL Job Code: 1059 Salary Range: £36,409.48 - £45,511.85 Date: 17 Nov 2025

Head Chef - ESS (HMS Excellent) Location: HMS Excellent, Portsmouth Contract Type: Full-time, Permanent Hours: 40 hours per week (Monday-Friday, rotating early and late shifts) Salary: £33,721 per annum Additional Hours: Occasional evenings and weekends required to support seasonal functions and business needs. About the Role As Head Chef with ESS at HMS Excellent, you’ll lead from the front in a busy, high-volume kitchen serving around 200 service personnel each day. You’ll manage a dedicated team of 8, including 2 direct reports, ensuring the consistent delivery of high-quality, nutritious meals and an exceptional dining experience across all meal services. You’ll oversee menu planning, food preparation, and event catering — from daily service to formal dinners, private functions, and seasonal events — while maintaining the highest standards of quality, hygiene, and presentation. Meal Service Times: • Breakfast: 06:30 - 08:15, • Lunch: 11:30 - 13:30, • Evening Meal: 18:30 - 19:30, • Bar Service: 19:45 - 21:00 You’ll work a rotating shift pattern of early (06:00-13:30) and late (13:30-21:00) shifts, Monday to Friday, with opportunities for overtime during special functions and events. Key Responsibilities • Lead, motivate, and develop a team of 8 kitchen staff, fostering a positive, professional working environment., • Prepare, cook, and present a variety of fresh, high-quality dishes to consistently high standards., • Deliver catering for seasonal events, private functions, and formal dining — from buffets to silver service., • Engage directly with customers and service personnel to ensure satisfaction and exceed expectations., • Manage ordering, stock control, and food waste reduction., • Maintain compliance with all food hygiene, health, and safety standards. You will: • Have proven experience in a Head Chef or Senior Chef role (essential)., • Hold relevant catering qualifications (e.g. NVQ, City & Guilds - desirable)., • Have experience delivering both buffet-style and silver service dining., • Demonstrate strong leadership, communication, and organisational skills., • Be creative, adaptable, and passionate about producing high-quality, seasonal dishes., • Competitive salary (£33,721 per annum), • Free meal provided on shift., • Uniform supplied., • Access to an on-site gym., • Opportunities for overtime during functions and events., • A supportive, professional environment within a respected defence catering operation. We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: • Contributory pension scheme, • Grow your career with our Career Pathways and MyLearning programmes, • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits, • Exclusive travel discounts with TUI, Expedia, Booking.com and many more, • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more, • Up to 44% off cinema tickets to enjoy your favourite blockbuster, • Receive cash rewards every time you spend and use them on a wide range of brands, • Un-wind with us with free wellness, mindfulness and exercise classes Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams. Job Reference: com/0511/95826001/52612006/SU #Defence Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

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