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Share Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together. Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally.

Technical Account Manager - Commercial Vehicle Components A career step for commercial vehicle, truck and HGV technicians seeking a customer‑facing role If you're a commercial vehicle, truck or HGV mechanic or technician looking to move away from the tools while still applying your technical expertise, this role offers a strong and well‑supported next step. A global commercial vehicle components manufacturer is recruiting a Technical Account Manager to support their aftermarket distributors across the North of England, Scotland and Northern Ireland. You do not need previous sales experience. What matters is your technical understanding of commercial vehicle and HGV systems, your diagnostic mindset and your ability to build rapport with customers. Full training and ongoing development will be provided to help you build confidence on the commercial side. This is a field‑based position where you will continue to use your technical background, supporting customers, resolving issues and representing a respected brand within the commercial vehicle aftermarket. What's on offer • Salary: £36,000-£47,000 basic (DOE) * Benefits: Company bonus scheme, company car * Field‑based role covering Northern England, Scotland and Northern Ireland (with overnight stays) * Ideal home locations: Leeds, Bradford, York, Darlington, Middlesbrough, Penrith, Carlisle, Durham, Newcastle‑upon‑Tyne Key responsibilities With full training and support, you will: • Visit distributors, workshops and fleet customers to provide technical guidance on commercial vehicle and truck components * Troubleshoot issues, support diagnostics and help customers maximise product performance * Build strong relationships and act as the trusted technical contact for your region * Support commercial discussions, including pricing conversations and annual reviews * Share market insights, product trends and competitor activity within the commercial vehicle sector * Collaborate with the wider technical support network to resolve complex technical cases * Maintain accurate CRM records and produce customer reports About you This role would suit a: • Commercial vehicle, truck or HGV mechanic or technician with strong technical knowledge of vehicle systems, components or diagnostics * Professional with experience in a workshop, technical support, parts, fleet maintenance or similar environment * Technician looking to develop commercially while staying close to the technical side * Confident communicator who can engage effectively with customers * Proactive, organised and solutions‑focused individual If you enjoy problem‑solving, supporting customers and working out in the field - and you're ready for a long‑term career path beyond the workshop - this role offers a well‑supported transition for commercial vehicle, truck and HGV technicians. Register your interest Job Reference: 4336KBB - Technical Account Manager - Commercial Vehicle Components Glen Callum Associates specialises in automotive recruitment, leveraging extensive industry expertise and a global network to connect exceptional talent with leading organisations worldwide. Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know - we're here to support you. Note we are not able to provide sponsorship for this role.

Quality Customer Care Manager – BMW Bradford As a Quality Customer Care Manager, you'll be the go-to person for customer care, supporting customers across both sales and aftersales, and making things right when challenges arise. This is a role with plenty of autonomy, so we’re looking for someone who’s confident making decisions, comfortable handling sensitive situations, and passionate about delivering excellent service. Your day-to-day will include: Supporting customers with queries, concerns, and complaints in a professional and empathetic way. Taking ownership of customer issues from start to finish, and keeping customers updated throughout. Spotting trends in customer feedback and sharing ideas on how we can improve. Working with teams across the group to deliver consistent and high-quality customer experience. Monitoring customer communications to ensure a high standard of service. Supporting continuous improvement across customer and colleague journeys. Helping promote a positive, customer-first culture across the business. What we’re looking for in a Quality Customer Care Manager We’re looking for someone who is passionate about customer experience and committed to delivering exceptional standards. You’ll ideally have: Previous experience in handling customer complaints or escalated customer situations. Strong communication and interpersonal skills with the ability to build rapport quickly. A calm, solutions-focused approach and confident handling sensitive conversations. The ability to work collaboratively across departments. Strong organisational skills and the ability to manage multiple priorities. An understanding of fair customer outcomes and customer service best practice. Experience within automotive retail, premium retail, hospitality or another customer-focused environment would be advantageous. What we offer: At JCT600, we believe in rewarding and supporting our colleagues. Every Quality Customer Care Manager benefits from a competitive package and access to a wide range of colleague benefits including: Annual leave: 34 days including bank holidays, increasing to 36 days (5 years) and 38 days (10 years) Family support: Enhanced paid maternity and paternity leave Wellbeing & protection: Life assurance, pension, enhanced sickness cover Training & development: From foundation to advanced levels through brand partner training and best-in-class leadership development. Colleague car purchase scheme & servicing discounts Cycle-to-work and discounted gym schemes Referral scheme up to £1,000 Read more about our

Complaints Handler - Remote Banking & Financial Services Salary £30,000 Work from home from day one! Contract: Permanent, Full Time (40hrs), between the hours of 8am - 8pm, Monday to Saturday Start Dates: Various from 1st of June onwards My client is certified as great place to work UK in 2025! They deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. Due to their success they have exciting opportunities in their Banking and Financial Service sector - You must be able to evidence minimum 1 years previous experience in Complaints Handling in Financial Services within an FCA Regulated environment (UK). Training: 2 weeks then 2 weeks Grad Bay Background Checking: Right to Work in the UK Criminal Record Check Credit Check CIFAS and Sanctions checks Any other associated checks About the role: We are looking for a highly motivated individuals who deliver on customer promises and consistently demonstrates and maintains strong knowledge of different products, policies and procedures within work streams. Able to work flexibly across different work streams including responding to medium complex/regulated complaints. Successful candidates will be able to communicate clearly with customers and colleagues both orally and in written form, ensuring decisions can be understood by customers. You will enjoy a fast paced environment and adapt well to change. The ideal candidate will ensure adherence to policies, training & competence scheme and risk frameworks at all times, whilst delivering excellent customer service in the resolution of complaints within SLAs and deadlines. Client values will be displayed at all times. What you'll be doing: Work within current standard compliance processes, systems, and procedures, and report simple non-compliance issues. Prepare routine letters, memoranda and reports for approval, while following up on pending issues. Provide a quality service to customers by processing cases, dealing with complex queries and/or investigating and resolving customer problems, and may identify new customer retention or business opportunities. Produce accurate reports for others by collecting data from a variety of standard sources and inputting that data into standard formats. Prepare moderately complex documents by using multiple computer applications (such as Microsoft Office), while also gathering and summarising data for reports. Develop personal capabilities using existing formal and informal training opportunities. Process and respond to a broad range of questions and issues raised through any communications channels (in person, telephone, email, etc.). Collect and prepare standard data related to ongoing issues. Who we're looking for: Minimum 12 months experience of complaint handling in a financial services regulated environment in the UK Excellent telephone manner, with the ability to build rapport with the customer to ensure they feel supported, receive best in class service at every touchpoint and have a clear understanding of next steps Excellent verbal and written communication Organised, able to confidently manage assigned workloads whilst prioritising targets and deadlines Objection handling whilst remaining professional Values my client is looking for: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration- You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database

JRRL have an exciting new opportunity for a Graduate to join their market leading client as an Underwriting Assistant in their Commercial Underwriting team. Our client offers an excellent career path within Underwriting with an internal training programme and support with professional qualifications. The role will be based in their LEEDS office. Duties for the Underwriting Assistant: Assist with the daily underwriting and processing of commercial and residential risks. Review and summarise files gathering information on cases for referral to more senior underwriters. Ensure policy wording is correct and demonstrate an in-depth knowledge of policy coverage and be able to discuss this confidently with external and internal clients. Deal with new enquiries and queries via telephone and in writing and adhere to service standards. Input, update and maintain data so systems accurately reflect current position. Develop and maintain excellent working relationships with clients and maintain high levels of service to maximise business and conversion rate. Undertake legal research, projects and other reasonable duties as assigned by line manager. Person Specification for the Underwriting Assistant: Strong degree (minimum 2:1). Excellent communication skills with the ability to liaise at all levels. Strong problem solving and analytical skills. Ability to organise own time and prioritise workload to tight deadlines whilst still maintaining a high attention to detail. Outstanding customer service skills and the ability to build strong business relationships with internal and external customers. Builds rapport with colleagues, contributing to the effectiveness of the team. Strong desire for a career within insurance and a willingness to take insurance exams. The Underwriting Assistant role is a full-time, permanent position

Call Centre Advisor - Part Time Bradford 6 month Contract, starting 8th June Monday to Friday, including working every other Saturday £20.95 per hour Tate are delighted to be working with a leading retail and commercial bank to recruit for a number of Part Time positions within their Fraud and Scams team. These roles are essential in supporting customers affected by the rapidly rising threat of fraud, ensuring they receive the understanding, protection and guidance they need during challenging moments. Our client is offering the opportunity to join their business on a Part Time 6 month contract working 25 hours a week. If you have experience working in a call centre position supporting customers with empathy, patience and understanding then we would love for you to apply. The Opportunity You will be working in the Fraud and Scams area of the business as a Fraud Advisor, supporting customers daily when they most need it. You will be speaking with individuals who are currently a victim of fraud or have fell victim to a scam. Full training is provided to ensure that you are able to navigate these issues and secure positive outcomes while providing support to vulnerable customers at all times. The key details! £20.95 per hour, paid via Umbrella Part Time: 25 hours per week 6 month contract Hybrid working, 3 days a week in the office. Office based in Bradford City Centre. Working 13:00pm - 18:00pm Monday to Friday. Working every other Saturday 10am - 15:00pm (weekday off in lieu) 8th June start date! What you will be doing Supporting our clients' customers during vulnerable moments, when they most need it. Building natural rapport through great conversations with customers in a way that makes them feel protected and valued. Showing great personal resilience in the face of challenging customer situations to deliver great outcomes. Championing customer experience, delivering a personal touch tailored to the customer's needs. Showing empathy and understanding, focused on the right outcome. Developing and learning about the latest fraud and scams, sharing knowledge and experience to aid continuous development. What we ask from you? Experience of working within a contact centre, additional experience of working within Financial Services is highly desirable. Exceptional listening and communication skills with the ability to show empathy in a customer situation. Strong teamwork ethic and highly motivated. A real desire to go above-and-beyond for customers Effective team working skills with a flexible, can-do approach to work Ability to grow, adapt and change accommodating business needs and priorities Training If successful you will undergo paid training for a minimum of 6 weeks, at least 4 weeks of this will be onsite in the office everyday Monday to Friday 1pm to 6pm. After which the role will then be Hybrid with office attendance of 3 days per week and working every other Saturday. What next? If you are interested in this position, then please apply today and if suitable one of our team will be in touch to discuss your application. Please note the start date for this role is Monday 8th June. Please Note: This role is working for a Financial Services company and therefore will undergo extensive compliance checks including a DBS and Credit check, alongside 3 years of referencing. Please consider this before applying. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application

An excellent opportunity has become available for an experienced Domiciliary Care Manager to join a well established and reputable national provider of private home care. This role would suit an experienced Domiciliary Branch Manager seeking the opportunity to develop their career by providing support to branches across West Yorkshire and East Riding. In this role you will form part of the central support team, working within different branches as required on different projects whilst also providing cover for absences. The organisation has built an outstanding reputation and is recognised as a leader within private home care. With branches across England and Wales, they remain committed to maintaining smaller, quality led services focused on exceptional customer care rather than high volume provision. The Role As a Peripatetic Manager, you will support different branches in all areas of branch management to ensure they consistently provide safe, high-quality care whilst similarly delivering on financial KPI. This role requires an experienced domiciliary care professional who; enjoys problem solving and has the ability to engage and build rapport with teams. Alongside this you will also be commercially skilled, and adept in working with clients and their families. Key responsibilities include: Managing the day-to-day operations of any given branch Leading care teams Ensuring full CQC compliance and maintaining high standards Developing new business Managing private care packages and customer relationships Monitoring branch performance, quality and profitability Participating in the branch on-call rota Requirements: Flexible to travel across allocated region as required A minimum of 2 years experience as a Registered Manager in domiciliary care Strong knowledge of CQC regulations and inspections Proven leadership and people management skills Commercial awareness with experience of private-pay home care fee setting Full UK driving licence and access to your own vehicle Salary: Salary circa up to £41,500 (maximum) DOSE + additional on call allowance Bonus Potential of £5000 Opportunity to join a long-established, highly regarded provider Genuine career progression within a growing national organisation This is an excellent opportunity for an ambitious care leader who is passionate about delivering outstanding care and developing a successful, people focused branch. For more information, please contact Karen at Bright Selection. Bright Selection advertises roles on behalf of our clients. If you do not hear back from us within 3 days of your application, unfortunately, you have not been successful on this occasion. However, we may keep your details on our database for future roles, and you will receive an email notifying you of this

ASAP START* We have several ongoing temporary roles for our well-known client based in Morley. If you are experienced in customer service - call centre, hospitality, retail, or any customer facing role then this role may be for you! This is a Hybrid role after training with just 2 days a week in the office Shift pattern is a 3 week rotation as follows: Week one - Monday to Friday 08:00 - 16:30 Week two - Monday to Friday 09:30 - 18:00 Week Three - Monday to Saturday - 08:00 - 16:30 with one day off during the week. Training is FULLY OFFICE BASED FOR 5 WEEKS - NO TIME OFF CAN BE TAKEN IN THIS PERIOD (1st JUNE - 5th JULY APPROX) . The hours will be one week of 8:30 - 16:00, followed by a grad bay for 4 more weeks all of which will be in the office, initially grad bay will be 8:00-16:30 with a move to shifts on week three. £12.71ph The role: As a Customer Service Advisor, you will provide a primarily telephone-based, high-touch service to our Premium customers. You'll take ownership of inbound premium calls, resolving enquiries swiftly and professionally while delivering an outstanding experience on every interaction. Most of your role focuses on Premium customer queries, service experiences, delivery issues, and parcel investigations, where speed, empathy, and accuracy are essential. You'll also manage high-importance CEO and Executive escalations, ensuring they are handled with absolute care and precision when they arise. You will be accountable for: • Delivering a professional, solutions‑focused telephone experience by handling the majority of Premium customer queries via phone, responding promptly, building rapport, and resolving as many issues as possible on the first call., • Taking full ownership of Premium customer cases end to end, including tracking updates, service issues, failed deliveries, returns, lost parcels, and upgrade enquiries, providing clear and proactive updates throughout., • Carrying out thorough investigations using all relevant systems and collaborate closely with Couriers, Delivery Units, Depots and Customer Service leaders to ensure accurate outcomes., • Managing CEO and Executive‑level escalations with exceptional professionalism, producing clear, concise written findings and escalating high‑risk issues when needed., • Communicating with confidence and clarity on calls and in written updates, adapting tone and approach to meet Premium customer expectations., • Maintaining accurate and detailed CRM records, ensuring all actions, decisions, and updates are fully documented while utilising systems to diagnose and prevent delivery issues. The ideal candidate will: Have a good, basic knowledge of Microsoft Excel Be adaptable to change and new systems Have experience of end-to-end case management in a Customer Service setting. Have access to the internet at home, should you be required to work remotely Please click APPLY today. Or call the office on or email (url removed) Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK

SEN Teacher – SEN School – Leeds • SEN Teacher – QTS or QTLS trained, • SEN Teacher – SEN School, • SEN Teacher – Leeds Qualiteach Yorkshire are currently looking for an outstanding SEN Teacher to support one of our local SEN schools. The role will be working within a SEN school supporting students who have a range of needs including ASC, SEMH and other additional needs which can create a barrier to learning. The school itself is easily accessible via car and public transport and has a fantastic reputation. You will need to be able to quickly build rapport with young children who are often disengaged with education. What you will need: • A range of behaviour management techniques, • To have worked with learners with a range of needs, • The ability to re-engage a young person in learning through a range of methods, • To be able to commit to working at the school for long period of time Benefits of working with Qualiteach Ltd: When you work with Qualiteach, you will have access to a range of expertise and advice as well as benefits. We can provide you with: • Competitive pay rates, • 24/7 access to a personal consultant who is an expert in Education recruitment, • Access to a huge range of roles across our network, • Ongoing training and support

Job description: Remote Sales Advisor Contract: Full-time, Permanent Salary: £25,506 per year + commission (average monthly earnings £700 extra) Hours: Monday- Friday- no weekend work!! earliest start time 9.30am and latest finishing time 7pm. Every Friday is an early finish! Remote: Fully remote including training, and all equipment provided. Are you a confident, motivated sales professional who thrives on achieving targets and enjoys speaking to people? We're offering you the chance to join a fast-growing, supportive company where you'll work fully remote Monday to Friday, with excellent earning potential and clear career progression. You'll be part of a dynamic outbound sales team, contacting customers and selling our insurance services. Building rapport is key and hitting sales targets. SO if you are a confident and money hungry, then apply apply apply!!! What We're Looking For At least 1 year of outbound sales experience Strong communication and rapport-building skills Target-driven with a passion for achieving results A customer-first mindset, balancing sales with empathy and careWhat's On Offer Great bonus to earn with realistic OTE £8,000 per annum 33 days annual leave (including bank holidays), with the option to purchase more Exclusive staff discounts - including retail, gyms, and lifestyle perks All equipment provided for remote working Comprehensive training programme and ongoing coaching Genuine opportunities for career development and progressionThe role Make outbound calls to customers who have recently purchased products and selling our insurance packages. Offer tailored protection plans in a consultative, customer-focused way Build strong customer relationships, explaining benefits clearly and confidently Consistently achieve individual and team sales targets Full training, remote setup, and progression opportunitiesDisclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail

Job Title : Senior Fitness Advisor Hours : 32 hours per week Rate of Pay : £13.40 per hour Location : Cookridge Are you a fitness professional with a passion for helping others achieve their health goals? Do you have the expertise and leadership skills to elevate our fitness programs? Bannatyne Group, a premier name in health and wellness, is seeking a dedicated Senior Fitness Advisor to join our team. If you're ready to lead by example and inspire others, we want to hear from you! Our Perks: B-Fed - complimentary lunch or breakfast. Flexible schedule. 28 days annual leave increases with tenure. Free gym membership. Complimentary gym membership for another person (after 2 years service). Discounted Spa Treatments - 30% Discounted Spa Goods - 20% ELEMIS Products. Discounted Meals and Beverages - 50% cafe/bar. Career & Personal Development training. Mental Health, Well-Being and EAP Services. Length of Service Awards. Staff Awards and Bonuses. Discounted entertainment and shopping. A typical day in the life of a Senior Fitness Advisor: Lead group fitness classes and provide one-one training sessions. Provide personalised fitness assessments and develop tailored workout plans for members. Offer guidance on exercise techniques, equipment usage, and overall wellness. Motivate and support members in achieving their fitness goals. Lead, mentor and support Junior Fitness Advisors, ensuring a culture of continuous learning and professional growth. Liaise and support the Fitness Manager. Duty Manager shifts included. Ensure the fitness area is safe, clean and well maintained. Stay updated with the latest fitness trends and techniques to provide cutting edge advice. Promote Bannatyne's services, special offers, and membership packages to enhance the member experience. Monitor and drive performance to achieve your key performance indicators (KPIs) related to volume of member journey touch points, occupancy of group exercise classes and relevant contribution to revenue via Personal Trainer sessions, Choose to Lose and Fuel Smart. What we are looking for: Be qualified in Reps L2. Have strong interpersonal and communications skills and a customer focused attitude. A genuine passion for health, wellness and customer service. The ability to establish rapport, build trust and demonstrate credibility. Ability to work flexible hours, including weekends and holidays. It would be desirable if you were educated to HND level in Health and Fitness, and if you were Level 3 or equivalent Gym Instruction/Personal Training or Group Exercise qualified (including in ETM, Spin etc) It would also be beneficial if you had experience of guiding, managing and motivating teams to bring collective success. Why Bannatyne? Bannatyne Group is committed to excellence in health and wellness. As a Senior Fitness Advisor, you'll have the opportunity to help support a team, inspire members and make a significant impact on their health journeys. You'll work in a state of the art facility, equipped with the latest fitness technology, and be part of a team that values your expertise and enthusiasm. Ready to lead and inspire others whilst advancing your career? Apply now and join the Bannatyne family! Join us at Bannatyne, where your passion for fitness will inspire and transform lives! TPBN1_UKCT

Are you a confident communicator with a proactive approach and a passion for delivering great service? We’re working with a well-established business, operating within the engineering sector who are looking for a confident and enthusiastic Customer Care Coordinator to join their support team. As a Customer Care Coordinator, you’ll be the go-to point of contact for customers, offering advice and resolving queries. You’ll also play a key role in identifying opportunities to pass leads to the sales team, supporting wider business growth. It would be an advantage if you have experience in technical customer service, hold an engineering degree or are a recent graduate keen to apply your technical knowledge in a customer-facing role. Key Responsibilities: • Taking incoming calls from customers, building rapport and resolving enquiries. Working with the sales team to pass on useful customer insights and potential opportunities. • Preparing quotations making sure agreed response times are met., • Identifying ways to improve the customer journey, from first call to follow-up., • Keeping accurate records of all customer contact and interactions, • Producing reports that help the business understand customer needs and sales trends. Who They’re Looking For: • Previous experience in a customer service or support-based role., • Technical customer service experience, an engineering degree or a recent graduate – all advantageous., • A friendly, confident telephone manner and strong communication skills., • The ability to multitask, stay calm under pressure and work to deadlines., • A proactive mindset and a willingness to learn and improve., • Good IT skills and experience using CRM systems and Microsoft Office. Why Apply? • Fantastic benefits package, • 25 days holiday plus 8 days bank holidays, • Option to purchase additional holiday, • Supportive team environment with a clear path for progression, • Full induction and training, • Access to wellbeing platforms If you an experienced Customer Care Coordinator who thrives on helping others and enjoys a varied role, we’d love to hear from you. Apply now

Technical Account Manager - Commercial Vehicle Components A career step for commercial vehicle, truck and HGV technicians seeking a customer‑facing role If you're a commercial vehicle, truck or HGV mechanic or technician looking to move away from the tools while still applying your technical expertise, this role offers a strong and well‑supported next step. A global commercial vehicle components manufacturer is recruiting a Technical Account Manager to support their aftermarket distributors across the North of England, Scotland and Northern Ireland. You do not need previous sales experience. What matters is your technical understanding of commercial vehicle and HGV systems, your diagnostic mindset and your ability to build rapport with customers. Full training and ongoing development will be provided to help you build confidence on the commercial side. This is a field‑based position where you will continue to use your technical background, supporting customers, resolving issues and representing a respected brand within the commercial vehicle aftermarket. What's on offer Salary: £36,000-£47,000 basic (DOE) Benefits: Company bonus scheme, company car Field‑based role covering Northern England, Scotland and Northern Ireland (with overnight stays) Ideal home locations: Leeds, Bradford, York, Darlington, Middlesbrough, Penrith, Carlisle, Durham, Newcastle‑upon‑Tyne Key responsibilities With full training and support, you will: Visit distributors, workshops and fleet customers to provide technical guidance on commercial vehicle and truck components Troubleshoot issues, support diagnostics and help customers maximise product performance Build strong relationships and act as the trusted technical contact for your region Support commercial discussions, including pricing conversations and annual reviews Share market insights, product trends and competitor activity within the commercial vehicle sector Collaborate with the wider technical support network to resolve complex technical cases Maintain accurate CRM records and produce customer reports About you This role would suit a: Commercial vehicle, truck or HGV mechanic or technician with strong technical knowledge of vehicle systems, components or diagnostics Professional with experience in a workshop, technical support, parts, fleet maintenance or similar environment Technician looking to develop commercially while staying close to the technical side Confident communicator who can engage effectively with customers Proactive, organised and solutions‑focused individual If you enjoy problem‑solving, supporting customers and working out in the field - and you're ready for a long‑term career path beyond the workshop - this role offers a well‑supported transition for commercial vehicle, truck and HGV technicians. Register your interest To learn more or register your interest, please send your CV to Kayleigh Bradley at Glen Callum Associates Ltd, or call (phone number removed) for an introductory chat. Job Reference: 4336KBB - Technical Account Manager - Commercial Vehicle Components Glen Callum Associates specialises in automotive recruitment, leveraging extensive industry expertise and a global network to connect exceptional talent with leading organisations worldwide. Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know - we're here to support you. Note we are not able to provide sponsorship for this role

Customer Service Agent Location: Cross Green, Leeds Company: Panda At Panda, we keep essential services moving by supporting customers with reliable waste and recycling solutions across the UK. We are looking for a Customer Service Agent to join our team at our Cross Green site in Leeds. This is a busy, customer-facing role where you will handle a wide range of enquiries from commercial and domestic customers, supporting bookings, orders, quotations, service updates and customer queries. As a Customer Service Agent, you will be part of a team that plays an important role in keeping customers informed, resolving issues quickly and working closely with our operations teams to make sure services are delivered effectively. The Role This Customer Service Agent role would suit someone who enjoys speaking to customers, can stay organised under pressure and takes pride in providing a professional, helpful service. You will be handling a high volume of inbound calls, emails and online orders, so accuracy, attention to detail and a clear telephone manner are essential. Every day is different, so you will need to be adaptable, confident and able to prioritise your workload in a changing environment. What You’ll Be Doing You will: Handle a high volume of inbound calls from commercial and domestic customers Respond to customer queries in a professional, helpful and timely manner Build rapport with customers and provide clear information about services Provide written and verbal quotations for potential orders Process online orders, including those received by email Accurately update systems and customer records Act as an initial point of contact for complaints or customer dissatisfaction Make outbound calls to customers regarding service adjustments, updates or rescheduled work Work closely with Traffic Planners and Operations teams to support service delivery Prioritise tasks effectively in line with department workflow Support the wider customer service team during busy periods Maintain a calm, professional approach in a busy customer service environmentAbout You We are looking for someone who has: Previous experience in a customer-facing or customer service role, ideally in a contact centre, service desk or busy office environment A confident, clear and professional telephone manner Strong verbal and written communication skills Good attention to detail and accuracy when processing information The ability to build positive relationships with customers Confidence handling difficult conversations or customer complaints The ability to work under pressure and meet deadlines A proactive, enthusiastic and hardworking approach The ability to work well as part of a team and on your own initiative Good organisational skills and the ability to prioritise workload Own transport is preferred due to the site locationWhy Join Panda? This is a great opportunity for someone looking to build their career as a Customer Service Agent within a growing business where no two days are the same. You will be joining a supportive team where your communication skills, accuracy and customer focus will make a real difference to the service our customers We are Panda. We value waste. We’re in the business of waste management but that doesn’t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste. Over the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve. At Panda, people are at the heart of everything we do. We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other’s wellbeing, encourage development, and support growth because we know we’re stronger together. We expect excellence in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost-effective solutions that move our business forward. We own what we do. From day-to-day tasks to major projects, we take pride in our work and responsibility for the outcome. We don’t walk past problems we address them together. Our expertise, reliability, and care reflect who we are and the difference we make. And above all, we act with trust and integrity. Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results — knowing our people are empowered to do the right thing. Our journey depends on talented, committed people who want to make an impact. Take the first step and join us on the journey. Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve. (DE&I Policy Statement)

Customer Service Advisor Certain Advantage is hiring for a Customer Service Advisor for a fantastic client based in Leeds city centre. The role is on a permanent basis, with excellent benefits. £27,300 Start date Monday 23rd March 2026 The Role: We’re looking for an enthusiastic Customer Service Advisor to join a leading Financial Services client in Leeds.This is a great opportunity for someone with a passion for customer service and enjoys building relationships with new customers every day. Key Responsibilities: Handling a high volume of inbound calls Dealing with complex queries and complaints Building relationships with customers every day Taking ownership of each personal call or query Managing multiple tasks Able to provide the exceptional customer service to customers via phone, email, live chat, and social media Office based in Leeds city centre for first 6 months and then (2 days a week at home and 3 days in the office) hybrid model.once probation is passed. The role is 37.5 hours per week Monday to Friday. Shift patterns include 7.45am-4.15pm; 8.30am-5.00pm, 9.00am-5.30pm, 9.15am-5.45pm on a rotational basis. Successful applicants will be required to undergo a DBS and credit check. The individual We’re looking for people who have: Strong ability to build rapport with customers across multiple communication channels. Confident IT user, comfortable navigating a variety of internal systems. Capable of working independently, making sound decisions, and escalating issues appropriately when required. Skilled at multitasking, managing several systems and processing information efficiently while engaging with customers. Eager to learn, develop, and continuously enhance skills. Committed to delivering an outstanding customer experience via telephone, written communication, and social media platforms. Able to provide accurate customer information, manage account access, respond to enquiries, and resolve complaints effectively. Be customer- focused Excellent listening and communication skills Experience of working in a regulated environment ideally Financial Services but not essential. Excellent attention to detail Resilience Ability to work in a fast-paced environment Working with Certain Advantage We go the extra mile to find the best people for the job. If you’re hunting for a role where you can make an impact and grow your career, we’ll work with you to find it. We work with businesses across the UK to find the best people in Business Support, Legal, Finance, Marketing, HR, IT and Engineering. If this job isn’t for you, head to (url removed) and register for job alerts and career guidance tips

Legal Case Administration Team Leader Location: Thorpe Park, Leeds, Hybrid working (1 office day per week). Part time - 22.5 hours per week. Flexible options available. As a Legal Case Administration Team Leader, you'll play a key role in leading our team day‑to‑day-supporting their wellbeing, managing performance, and handling any ER matters with care. In this role, you'll keep a close eye on the litigation process, understanding the risks of missed deadlines, while managing correspondence and workstreams across our MI suites. You'll make sure work is allocated effectively, with the right staffing and resources in place to meet our KPIs and service levels. As a people‑focused leader, you'll coach, develop and cross‑skill the team through regular one‑to‑ones, feedback, performance reviews and ongoing training, always driving quality behaviours and putting improvement plans in place where needed. You'll work closely with the wider business to respond to queries professionally and maintain clear, accurate process documentation. Alongside the Legal Operations Managers, you'll help shape and embed process controls and improvements, ensuring quality output through checks, audits, and strong performance and monitoring frameworks. Above all, you'll champion compliance with regulatory requirements and support the team through change-while being ready to take on any other duties needed to help us deliver exceptional results. What we are looking for: Experience Leading High‑Performing Teams Demonstrable background in managing high‑performing teams within an administrative function. Strong Workflow & SLA Management Solid understanding of workflow management, including experience allocating work and overseeing SLAs. Knowledge of Debt Litigation (Desirable) Exposure to or understanding of debt litigation processes. Regulated Environment Experience (Desirable) Experience working within SRA and/or FCA‑regulated environments. People‑Centred Leadership Skills Strong communication, active listening, empathy, and emotional intelligence to build trust, rapport, and a positive team environment. Problem‑Solving & Decision‑Making Ability Confident in navigating challenges, making sound decisions, and adapting to change in a fast‑evolving organisation. If you're excited about this role and don't meet every requirement, don't worry. We'd still love to hear from you because your unique perspective could be just what we're looking for. What you'll get: A discretionary annual bonus to reward your impact 3% flexible benefits that you can tailor to suit your lifestyle, whether that's extra cash, more holiday, or added health cover. Hybrid working for the best of both worlds-collaboration and focus. Free onsite parking, saving you time and money. Recharge and refresh opportunities with 28 days of holiday plus public holidays, and the option to buy up to five more-giving you more time for what matters most. Peace of mind with life assurance that supports your loved ones, no matter what. A culture that celebrates you and supports your wellbeing - with recognition awards, access to on-site gym facilities, and a variety of wellbeing initiatives offered throughout the year to help you stay balanced, resilient and feeling your best. Encouragement to be your authentic self at work by joining one of our vibrant employee networks-like Rise (Gender), Proud (LGBTQIA+), Culture, or Spark (Neurodiversity & Disability) - and connect with a community that celebrates and supports you. So, who are we? We're Overdales Legal. Regulated by the SRA, we're one of the largest providers of specialist debt Litigation services in the UK. We're a proud member of Lowell Group. We're on a mission to make credit work better for all. We buy debt from lots of different companies in all kinds of sectors. We treat people with dignity, helping customers pay off their Lowell debt in practical and affordable ways. According to The Sunday Times, we're one of the best places to work in the UK, (we're proud to be on their 'Best Places to Work' list for the second year running). Why? Because of the people who work here. Warm, welcoming, and super-talented. It's our people that make us great. We celebrate and share success, learn from failure, embrace change, and savour challenge. Join us and from day one you'll have a voice in one of the most dynamic companies in the UK finance sector. Our new colleagues tell us they love the support we give them and the recognition they receive for a job well done. And wherever you are in Lowell, you'll be making a difference to the lives of millions of people going through tough times. Ready to join us? At Lowell, we're committed to helping you grow-both personally and professionally. We provide the tools, support, and opportunities you need to shape your career and thrive. We welcome people from all backgrounds and experiences. Whatever your identity - culture, gender, sexual orientation, religion, ethnicity, age, neurodiversity, or disability - if you're passionate about making credit work better for everyone, we'd love to hear from you. Our strength lies in our people, and we're proud to build inclusive teams supported by benefits that help everyone succeed. Apply today and bring your talents to a team that values you for who you are. If you need help with your application or have any questions about the adjustments we can make to support you during the recruitment process, please contact a member of the Lowell Talent Team, who'll be more than happy to support you. #HYBRID #FLEXIBLEWORKING

Package: £26K-30K basic salary + uncapped commission + incentives Join a high-performing team that has averaged 30% year on year growth since their inception. This recruitment agency operates in one of the most scalable and lucrative markets. They specialise in placing senior and director level candidates across the built environment sector across the US. You will join a business that believes in organic growth and promoting graduates based on performance, rather than time served within the business the youngest manager is 23! You will work closely alongside an approachable leadership team, earn commission off every penny you generate for the business and also have the opportunity to relocate internationally. The Benefits: Market-leading commission structure up to 50% Annual bonus Dedicated learning & development team that provides ongoing training Relocation opportunities Equity within the business Team monthly socials Free gym membership Annual holiday incentives Private healthcare The Role: Manage the end-to-end recruitment process, from job briefing and candidate sourcing to offer negotiation and placement Build and maintain strong relationships with clients to understand hiring needs and provide market insights Source, screen, and interview candidates using multiple channels (databases, job boards, networking, referrals) Coordinate interviews, gather feedback, and support candidates and clients throughout the selection process Business development The Requirements: Degree educated and experience in sales is preference! B2B sales experience needed if no degree! Strong interpersonal skills with the ability to build rapport High level of motivation, resilience, and a results-driven mindset Ability to manage multiple priorities in a fast-paced, target-driven environment Proactive attitude with a willingness to learn Extracurricular achievements sport, music etc Virtus Talent are here to guide you through the interview process, make sure you are fully prepared for interviews and coach you on how to get your transferable skills and traits across in the interview. We will aim to secure you several interviews with several companies that you like the look of with the view of securing you several job offers. TPBN1_UKTJ

Job Title: Marketing Executive – Care Occupancy Location: Hybrid with travel to Bradford Head Office Hours: 37.5 hours per week Salary: £30,000 per annum Contract: 12-month Fixed-Term Contract Join our dynamic Care Marketing Team as a Marketing Executive! Are you ready to make a meaningful impact in the care sector? We’re looking for a creative and driven Marketing Executive to join our talented Care Marketing Team. This is an exciting opportunity to support occupancy growth across our care homes through the delivery of targeted, customer-focused marketing campaigns and high-quality marketing materials. What you’ll be doing: • Support and Inspire: Provide expert marketing support and guidance to care homes, helping them develop effective, on-brand and cost-effective local marketing plans and materials., • Deliver Innovative Campaigns: Plan and implement multi-channel marketing campaigns promoting Anchor care homes to both B2C and B2B audiences., • Manage Marketing Materials: Oversee the production, ordering and stock management of printed and promotional materials, ensuring quality, accuracy and value for money., • Analyse & Optimise: Monitor campaign performance through dashboards and reporting tools, ensuring activity delivers strong ROI, CPC performance and occupancy results., • Creative Collaboration: Work closely with our internal design team, media agency and external suppliers to produce engaging advertising and marketing materials., • Build Connections: Partner with Home Managers, District Managers and Community Partnership Managers to support local marketing activity and share best practice across the business. Who are we looking for? • Creative Thinker: You have a keen eye for design, excellent attention to detail and strong copywriting skills., • Marketing Experience: You have experience working within a marketing team, including campaign delivery, media buying and print production. (Experience within the care sector is desirable)., • Relationship Builder: You can quickly build strong rapport and confidently influence stakeholders at all levels., • Commercially Aware: You have experience managing budgets and evaluating campaign performance to identify opportunities for improvement., • Organised Multi-tasker: You can manage multiple projects and deadlines while delivering high-quality work., • Analytical Approach: You are confident working with data, reports and Excel to measure campaign effectiveness and support decision making. Bring your creativity, strategic thinking and passion for making a difference to our Care Marketing Team – Apply today and start your journey with Anchor

Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together. Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. This is the ideal ro

Rapport Guest Services in Greater London is looking for a Guest Services Host to create an unforgettable front-of-house experience.

Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together. This is the ideal role for someone who has an incredible ability to spark immediate Rapport, takes responsibility and takes a proactive approach towards tasks. Rapport Guest Services is a mult

Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together. Have a positive, outgoing personality and be able to easily build rapport with key stakeholders. Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house gu

Rapport team of 2 Ambassadors, based in our client’s office near. Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together. Rapport Guest Services is a multi‑award‑winning company, delivering front‑ and back‑of‑house guest services for leading organisations across th

Rapport Guest Services is seeking a dynamic Reception Manager for a prestigious Central London location.

We are looking for a Corporate Receptionist to join our Rapport Team, based in the Tottenham Court area! In this role, you will be the first point of contact for our multi‑tenanted office building, welcoming tenants and visitors with warmth and professionalism. Create Rapport, Be Brilliant, Innova

Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together. Rapport Guest Services is a multi‑award‑winning company, delivering front‑ and back‑of‑house guest services for leading organisations across the UK, Ireland, and globally.

Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together.

Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together. Rapport Guest Services is a multi‑award‑winning company, delivering front‑and back‑of‑house guest services for leading organisations across the UK, Ireland, and globally.

Embodies our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together. Rapport Guest Services is a multi‑award‑winning company, delivering front‑ and back‑of‑house guest services for leading organisations across the UK, Ireland, and globally.

Rapport Guest Services is seeking a part-time Customer Service Coordinator in Farringdon, Greater London.

Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together.

Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together. Possess an outgoing personality, easily building rapport with various stakeholders, including VIPs. Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house gu

Rapport job adverts always gain a high response rate, but we do review all applications. As the welcoming face of the business, you will create exceptional first impressions and build instant rapport with everyone who walks through the door. Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall

Rapport Guest Services is seeking an experienced reservations agent in Greater London.

Rapport is looking for an experienced and inspiring Account Manager to lead a high-profile Front of House operation within a premium corporate environment.

Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together. Rapport’s prestigious client sites in. Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ir

Senior Post Market Surveillance Specialist.We’re looking for an experienced.Senior Post Market Surveillance Specialist.This is a hands‑on contract role focused on executing post‑market surveillance plans, analysing complex datasets, and ensuring ongoing compliance with global regulatory requir

Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together. Have an outgoing personality and be able to easily build rapport with key stakeholders (internal, external and VIPs). Rapport Guest Services is a multi-award-winning company, delivering front-

As a Sales Executive you are the centre of our Sales function and the ambassador for our Customers, from the point of enquiry through to the completion of our developments.Achieve monthly, quarterly and annual new homes sales targets as agreed with your Area Sales Manager / Head of Sales and Marketi

Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together. This is the ideal role for someone who has an incredible ability to spark immediate Rapport, takes responsibility and takes a proactive approach towards tasks. Rapport Guest Services is a mult

Location: Northwest England, Northeast England & Scotland.Salary: £55,000 - £65,000 Basic, Plus Incentivising Commission, Company Car, Phone, Laptop, Death in Service, Private Healthcare, Company Pension Scheme, Full Product Training.We are working with a recognised construction rental company, kn

Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together. We are recruiting a Client Services Manager to lead a fantastic Rapport team based in Baker Street. Be able to build rapport easily with key stakeholders (internal, external and VIPs).

Build rapport and establish trust to position the company as a valuable partner.

A leading guest services provider in Greater London is seeking a Meeting and Events Coordinator.This part-time role involves delivering exceptional guest service, efficiently managing reservations for meeting rooms, and collaborating with teams to ensure successful events.The ideal candidate will po

Pan United specializes in sourcing and distributing high-quality fresh produce, including garlic, ginger, and sweet potatoes, alongside other products based on market demand.We are committed to fostering sustainable practices and building strong relationships with farmers to maximize value.Our globa

Rapport Guest Services is looking for a Property Assistant to provide essential support at their prestigious client sites in Paddington, Greater London.

Business Development Manager – Process Equipment.UK-wide | Travel across UK & Ireland.Are you looking to join a growing business and take ownership of a new market? Do you have experience selling equipment into regulated environments? Are you looking to drive new business and grow existing account

Rapport Guest Services is looking for an Event Manager in Greater London to plan and execute corporate events, ensuring an exceptional experience for clients.