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DUTIES AND RESPONSIBILITIES - - Delivering excellent service to ensure high levels of customer satisfaction. - Motivating the sales team to meet sales objectives by training and mentoring staff. - Creating business strategies to attract new customers, expand store traffic, and enhance profitability. - Hiring, training, and overseeing new staff. - Responding to customer complaints and concerns in a professional manner. - Ensuring store compliance with health and safety regulations. - Developing and arranging promotional material and in-store displays. - Preparing detailed reports on buying trends, customer requirements, and profits. - Undertaking store administration duties such as managing store budgets and updating financial records. - Monitoring inventory levels and ordering new items. SKILLS, EXPERIENCE AND QUALIFICATIONS REQUIRED - - Coordinate daily Front of the House and Back of the House restaurant operations. - Deliver superior service and maximize customer satisfaction. - Respond efficiently and accurately to customer complaints. - Regularly review product quality and research new vendors. - Organize and supervise shifts. - Appraise staff performance and provide feedback to improve productivity. - Estimate future needs for goods, kitchen utensils and cleaning products. - Ensure compliance with sanitation and safety regulations. - Manage restaurant’s good image and suggest ways to improve it. - Control operational costs and identify measures to cut waste. - Create detailed reports on weekly, monthly and annual revenues and expenses. - Promote the brand in the local community through word-of-mouth and restaurant events. - Recommend ways to reach a broader audience (e.g. discounts and social media ads) - Train new and current employees on proper customer service practices - Implement policies and protocols that will maintain future restaurant operations.

Role: Delivery Service Provider/Delivery Driver - Multi Drop - Self-Employed Service: Monday to Saturday Depot Location: Aberdeen Industrial Estate, AB12 3JZ, United Kingdom Term: Indefinite, Full Time, 6 days per week Earnings: circa £600-£800+ per week Overview: Our ideal candidates are driven, self-motivated individuals who thrive in an independent work environment, requiring minimal supervision. A positive attitude, exceptional organisational skills, and reliability are paramount, and you should take pleasure in contributing to a closely supportive local team. We'll help you deliver excellence, one parcel at a time. As a delivery driver, you will utilise your own vehicle or a van rented to you, along with a smartphone app, to efficiently deliver and collect parcels. Daily, you'll maintain clear communication with both depot management and customers, providing updates on the progress of deliveries. Using an optimised planned route, you'll load, inspect, secure, and deliver parcels, ensuring a seamless and prompt, reliable delivery experience to customers. Full Training is provided to ensure that you reach your potential quickly. Please note that we welcome Delivery Drivers with their own car or van(s). Requirements - For using our vans, a full UK Manual Driving Licence is required with no more than 6 points (No convictions for AC, BA, CD, DD, DG, DR, MR, MS, TT, UT) - Able to provide proof of eligibility to work in the UK as we do not provide foreign sponsorship - Possess an Android or iPhone for using our delivery app. - Demonstrate a good knowledge of the local area in which you are applying - Be capable and comfortable driving a van of transit size - Has a positive attitude, consistently reliable, and maintains professionalism - Punctual and dependable are crucial attributes as they are essential for meeting delivery schedules. - Availability and flexibility to provide a minimum of 6 days per week service - While previous experience as a multi-drop delivery driver is advantageous, it is not a strict necessity Benefits: - Compensation for each delivered or collected parcel - Highly subsidised van hire - Immediate start availability any day of the week - Consistent multi-drop routes within local delivery areas that are exclusive to you - Comprehensive training provided with on-going support and development - Optimized routes for efficient journeys ensuring your working hours are highly efficient - Monthly payments directly to your bank account - Long-term opportunities with us for sustained engagement - The chance to earn considerably more long-term with additional rounds - Recommend a Friend Scheme and pet-friendly environment - The chance to operate with one of the UK's foremost and largest delivery companies - b-spokes Deliveries About us b-spokes is one of the largest delivery companies headquartered in the UK, specialising in last-mile deliveries across Scotland and the North of England. Our strategic partnerships extend to national and international brands. With a network spanning multiple managed operational sites, a comprehensive fleet of over 200 vans, and a consistent delivery volume of 20,000 parcels per day, b-spokes has established itself as the go-to delivery service partner in the UK. Since our inception in 2009, b-spokes has been unwaveringly dedicated to fostering a corporate relaxed culture characterised by integrity, diligence, and mutual respect. Our commitment to excellence is reflected not only in our operational efficiency but also in our conscientious approach to environmental sustainability. Our core values serve as the driving force behind every aspect of our operations. They are the cornerstone of our commitment to solidifying our reputation as the preferred employer and last-mile delivery experts within the industry. Welcome to b-spokes