Technical Services Manager - Pensions
25 days ago
Chesterfield
Join Our Team as a Technical Services Manager Location: Chesterfield, Derbyshire Are you an experienced technical specialist in the defined benefits sector looking to work with cutting edge technology? This is a truly exciting time to join the Brightwell technical services team, at the beginning of a huge growth journey. Within this role you will take the lead in supporting a wide variety of projects with a particular focus on managing complex member casework, complaints handling, scheme events and supporting the core Member Services' teams. What you'll do: • Support the Trustee discretionary committees such as the Compensation Committee and Delegated Authority Panel ensuring process and documentation is fit for purpose and casework is managed in a timely and appropriate manner., • Be the principal point of contact with the Legal team and external parties in relation to Scheme, legal and regulatory issues arising from member services casework., • Manage the delivery of scheme events and provide technical oversight on regulatory projects, • Lead the complaints handling process using the Internal Disputes Resolution Process where necessary and provide reporting and trend analysis to stakeholders., • Reviewing calculations, validating data and supporting the core Member Services teams with high value, sensitive or technically complex cases. ...