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  • General Manager
    General Manager
    6 days ago
    Full-time
    London

    GENERAL MANAGER – LONDONThe General Manager is accountable for the overall commercial, financial, and operational aspects of the Locke Hotel. This role requires a strategic leader with strong revenue management expertise, commercial acumen, and a proven track record in driving financial performance. The GM will work closely with the Revenue, Sales, and Operations teams to maximize profitability, enhance guest experience, and maintain brand standards while ensuring operational efficiencies. THE STAGE IS SETThe stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. THE WORK IN YOUR HANDSCommercial & Revenue Leadership • Own and drive the commercial strategy across both properties, focusing on revenue growth, ADR, occupancy optimisation and Food and Beverage., • Work closely with the Revenue Management Team to develop and execute dynamic pricing strategies and optimize distribution channels., • Lead sales and marketing efforts, ensuring strong B2B and corporate partnerships in the London market., • Ensure seamless daily operations, balancing efficiency with high service standards., • Lead and mentor department heads (F&B, Sales, Housekeeping) to drive a strong service culture and maintain brand reputation., • Oversee guest satisfaction metrics (NPS, online reviews, feedback), continuously improving service delivery., • Own the overall Food & Beverage strategy across both properties, ensuring strong commercial performance, brand alignment, and guest satisfaction., • Drive F&B revenue growth through menu engineering, pricing strategy, promotions, and innovative concepts tailored to the London market., • Maintain full accountability for F&B P&L performance, including revenue, margins, labour costs, and controllables., • Work closely with F&B leaders to optimise operational efficiency, service delivery, and cost control without compromising quality., • Full responsibility for the P&L of both properties, ensuring financial targets are met or exceeded., • Drive cost efficiency across all departments while maintaining quality and service standards., • Regularly review budgeting, forecasting, and financial reporting to identify risks and opportunities., • Inspire, coach, and develop a high-performing leadership team across both properties., • Champion a culture of accountability, empowerment, and continuous improvement., • Lead workforce planning, ensuring the right talent, structure, and succession planning are in place., • Act as the primary point of contact for ownership groups, ensuring transparency and trust., • Deliver clear, data-driven reports on performance, strategy, and key initiatives., • Collaborate with corporate teams in Revenue, Marketing, Finance, and HR to align property goals with broader business objectives., • THE FIRE YOU CARRYA bachelor’s degree in Hospitality Management, Business Administration, or a related field, • 10+ years of leadership experience in premium hospitality, serviced apartments, or luxury residences., • Proven track record in commercial strategy, revenue management, and P&L ownership for large-scale operations., • Strong experience in managing multiple properties or large, complex hospitality assets., • Deep understanding of London’s corporate and leisure market., • Strong financial acumen, with experience in budgeting, forecasting, and cost control., • Excellent leadership and people management skills, with a proven track record of developing high-performing teams., • Advanced knowledge of revenue management strategies and dynamic pricing models., • Strong analytical, decision-making, and problem-solving abilities., • Excellent stakeholder management, with the ability to build relationships with owners, investors, and corporate teams., • Ability to drive operational efficiency while maintaining high guest satisfaction levels., • Strong communication and negotiation skills.

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  • Registered Manager
    Registered Manager
    13 days ago
    £38000–£42000 yearly
    Full-time
    Kingston upon Thames

    📢 Registered Manager – 4 Bedrooms Supported Living 📍 Kingston upon Thames / Surrey Border 💷 £38,000 – £42,000 per annum 🕒 Full Time | Permanent About Us We are establishing a new 6-bed supported living service delivering high-quality, person-centred support within a community setting. Our focus is on strong governance, regulatory compliance, and creating a safe and empowering environment for the people we support. We are seeking a capable and motivated Registered Manager (or an experienced Deputy Manager ready to step up) to lead the service through CQC registration and ongoing operational management. The Role You will: Lead the service through CQC registration Develop and maintain governance and audit systems Ensure compliance with CQC Fundamental Standards Oversee safeguarding, risk management and incident reporting Recruit, supervise and develop the staff team Maintain professional relationships with local authorities and families Promote a positive and accountable culture This is a hands-on leadership role within a small, structured service. About You Essential: Level 5 Diploma in Leadership for Health & Social Care (or near completion) Minimum 2 years’ experience in supported living or domiciliary care Experience at Deputy Manager level or above Strong understanding of CQC regulations and KLOEs Knowledge of safeguarding, MCA and quality assurance systems Confident communicator with strong written skills Desirable: Experience supporting adults with [insert client group] Experience of CQC inspection process What We Offer Salary £38,000 – £42,000 (depending on experience) Opportunity to lead and shape a new service Support with CQC registration process Structured governance framework Autonomy within a professionally managed organisation How to Apply Please send your CV along with a short statement outlining your experience with CQC compliance and leadership in supported living services.

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  • Facilities Manager
    Facilities Manager
    20 days ago
    £40000–£50000 yearly
    Full-time
    London

    Job Title: Facilities Manager Location: London Employment Type: Full-Time Role Overview We are seeking an experienced Facilities Manager to oversee and manage a mixed-use portfolio comprising both commercial and residential properties in London. The successful candidate will be responsible for statutory compliance, operational management, contractor oversight, and tenant/occupier satisfaction, ensuring all assets are maintained in accordance with UK legislation and best practice standards. The candidate must be a RICS member (MRICS or AssocRICS preferred). Key Responsibilities Compliance & Statutory Duties • Ensure full compliance with UK legislation including:, • Regulatory Reform (Fire Safety) Order 2005, • Health & Safety at Work Act 1974, • CDM Regulations 2015, • Gas Safety Regulations, • Electricity at Work Regulations 1989, • Control of Asbestos Regulations 2012, • Legionella (ACOP L8), • • Manage Fire Risk Assessments and action plans, • • Oversee EICR, PAT testing, gas certification and water hygiene compliance, • • Maintain and monitor compliance tracker and statutory inspection schedules, • Oversee Planned Preventive Maintenance (PPM) programmes, • Manage reactive maintenance and emergency response, • Supervise mechanical and electrical systems (HVAC, lifts, plant rooms, etc.), • Conduct regular site inspections across the portfolio, • Manage service charge budgets and expenditure, • Prepare and monitor annual operating budgets (CapEx & OpEx), • Work closely with asset management teams on value enhancement strategies, • Procure and manage contractors in line with CDM 2015, • Review and approve RAMS documentation, • Implement Permit to Work systems, • Act as primary point of contact for tenants and occupiers, • Manage tenant fit-outs and dilapidations where required, • Provide regular asset performance and compliance reports, • Maintain accurate digital records (CAFM system preferred), • Support ESG and sustainability initiatives, • RICS membership (MRICS or AssocRICS essential), • Minimum 5 years’ experience managing mixed-use or commercial property portfolios in the UK, • Strong knowledge of UK building compliance and statutory regulations, • Experience managing multi-tenant commercial and residential assets, • Proven budget management experience, • NEBOSH or IOSH qualification preferred, • Strong organisational and leadership skills, • Experience in London commercial property market, • ESG implementation experience, • CAFM system experience

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  • Team Leader
    Team Leader
    22 days ago
    £25000–£38000 yearly
    Full-time
    Southall

    Please find the job description for Team Leader 1. Leadership & Service Management • Provide day-to-day operational leadership of the supported living service., • Ensure the service promotes independence, dignity, choice, and inclusion., • Develop and maintain a positive, person-centred culture., • Supervise, mentor, and support team leaders and support workers., • Lead team meetings and ensure effective communication across staff. 2. Regulatory & Legal Compliance • Ensure compliance with relevant legislation and regulatory bodies (e.g., Care Quality Commission (CQC) in England)., • Maintain standards in line with:, • Health and Social Care Act, • Mental Capacity Act (MCA), • Safeguarding legislation, • Deprivation of Liberty Safeguards (DoLS), where applicable, • Prepare for inspections and ensure documentation is audit-ready., • Implement policies and procedures in line with national standards. 3. Safeguarding & Risk Management • Act as Safeguarding Lead (or ensure safeguarding leadership is in place)., • Investigate and report safeguarding concerns appropriately., • Conduct and review risk assessments., • Ensure safe medication management practices., • Monitor incidents, accidents, and complaints. 4. Person-Centred Care & Support • Ensure care and support plans are:, • Person-centred, • Up-to-date, • Outcome-focused, • Promote service users’ independence and life skills., • Liaise with families, social workers, and healthcare professionals., • Support service users in accessing community services, employment, and education. 5. Staff Management & Development • Recruit, induct, and retain suitable staff., • Conduct supervision sessions and annual appraisals., • Manage rotas and staffing levels., • Address performance issues and disciplinary matters., • Ensure staff complete mandatory training (e.g., safeguarding, medication, moving & handling). 6. Financial & Administrative Responsibilities • Manage the service budget., • Monitor expenditure and staffing costs., • Oversee petty cash and service user finances (where applicable)., • Maintain accurate records and reports., • Ensure effective rota planning within budget constraints. 7. Health & Safety • Ensure compliance with health and safety legislation., • Conduct fire safety checks and emergency planning., • Oversee property maintenance and repairs., • Ensure infection control standards are met. 8. Quality Assurance & Continuous Improvement • Conduct internal audits., • Monitor KPIs and service performance., • Gather feedback from service users and families., • Develop action plans following audits or inspections., • Promote continuous service improvement. 9. Partnership & External Liaison • Work with:, • Local authorities, • Commissioners, • Healthcare professionals, • Advocacy services, • Attend multi-disciplinary meetings., • Represent the service professionally in external forums. Key Skills Required • Leadership and team management, • Knowledge of care legislation and compliance, • Strong communication skills, • Budget management, • Problem-solving and decision-making, • Safeguarding expertise

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  • Property Procurement/Sourcing Manager
    Property Procurement/Sourcing Manager
    1 month ago
    Full-time
    Croydon

    Overview We are seeking a proactive and well-connected Property Procurement professional to source residential and/or commercial properties across specific London postcodes. The role involves building strong relationships with landlords, agents, and local councils, and securing suitable properties that meet business requirements. We are open to candidates at junior, mid-level, and senior stages of their career. Key Responsibilities Property Sourcing & Acquisition Source suitable properties within targeted London postcodes Identify on-market and off-market opportunities through direct landlord engagement, agents, and local networks Conduct initial assessments to ensure properties meet required criteria (location, size, compliance, pricing) Landlord & Agent Relations Build and maintain strong relationships with landlords, letting agents, and property owners Negotiate commercial terms, rents, and lease conditions where required Act as the main point of contact throughout the procurement process Council & Compliance Liaison Liaise with local councils where necessary regarding licensing, planning, compliance, or housing standards Support applications for HMO licences, planning permissions, or change of use (experience-dependent) Ensure properties meet local authority and regulatory requirements Market Intelligence Monitor London property market trends within assigned postcodes Advise on availability, pricing expectations, and acquisition strategies Maintain an up-to-date pipeline of potential properties Reporting & Administration Maintain accurate records of leads, negotiations, and secured properties Provide regular updates and reports to management Coordinate with legal, operations, and compliance teams as required Experience & Skill Levels Junior Level Interest in property, real estate, or housing sector Strong communication and negotiation skills Willingness to learn council processes and landlord engagement Organised, driven, and confident dealing with external stakeholders Mid-Level Proven experience sourcing properties in London Existing relationships with landlords and/or agents Familiarity with London boroughs and postcode-specific dynamics Understanding of basic council and compliance processes Senior Level Extensive property procurement experience across London Strong landlord, agent, and council networks Ability to work independently and lead sourcing strategy Proven track record of securing properties at scale Experience negotiating complex deals and managing multiple boroughs Key Skills & Attributes Strong negotiation and interpersonal skills Excellent local knowledge of London postcodes and boroughs Ability to work independently and meet targets Confident liaising with councils and regulatory bodies Commercial awareness and problem-solving mindset

    Immediate start!
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  • Children's Home Deputy Manager
    Children's Home Deputy Manager
    1 month ago
    £35000–£45000 yearly
    Full-time
    London

    Job Description: To manage a quality day to day service delivery within a challenging and complex needs placement for a young person with Prader-Willi Syndrome. Autistic Spectrum Disorder and ADHD. Creative – Resilient - Imaginative – Problem Solver – Mentor and Coach – Calm under pressure – Fit and sporty – Able to stand long hours The Registered Manager / Head of Care Services Job Overview We are looking for a Children's Home Deputy Manager to join an outstanding Children's Home organisation located in London, England. The organisation specialises in providing best-in-class residential care for children and young people who have complex needs. We strive to create a safe environment that is homely and nurturing, enabling for positive relationships to be formed and for the children and young people to make progress in all areas of their development. We have a shared ambition to ensure that children and young people have an experience of childhood that they deserve, one filled with fun, laughter, friendship, and discovery. And this shared ambition enables them to transform the lives of children and young people, leading to positive life changing outcomes. What We're Looking For: An Experienced Complex needs Children's Home Deputy Manager OR An Experienced Complex Needs Senior Children's Residential Support Worker looking to progress their career. Qualifications NVQ Level 3 Diploma in Children and Young People (CYP - Residential) – (Minimum) - Required. Willingness to Complete NVQ Level 5 Leadership and Management CYP Residential – Essential. · Minimum of 2 years with 5 or more years traceable records with satisfactory references Full UK Driving Licence. – Required Able to drive company vehicle for Children and Young People Activities – Required Enhanced DBS (Hard copies and update service) – Required X 2 Proof of Address – Required UK Work Permit – Required Minimum of 5years Satisfactory Work References Responsibilities Oversee daily operations of the children's home, ensuring a safe and nurturing environment. Participate in out of hours On-Call with other managers Supervise staff and provide leadership, fostering a collaborative team atmosphere. Ability to produce good report and review reports Develop and implement care plans tailored to individual needs. Develop and implement risk assessment tailored to individual needs Ensure compliance with Ofsted regulatory requirements and great knowledge of the nine quality standards and it’s applications to day to day care for children and young people with complex needs. Have good understanding of statutory bodies or placing authorities expectations from service providers. Support the administration of medications, monitor residents' health and maintaining accurate health records. Drive safely to various locations as needed for appointments and activities for the children and young people. What We Can Offer You: · You will be supported adequately by an experienced manager and can thrive with your natural and professional talents and accomplishments, and you will love the sense of team support, inclusion and belonging, empowering you to bring your unique perspective and personality to work. · Your career progression, happiness, and wellbeing are paramount to us because we know that children and young people benefit from having consistent, long-term adults in their lives. And that is why we provide best-in-class, award-winning training, enabling you to reach your full potential. · We are also there to support you through the big moments in your life, from parental leave to career breaks. What You Will Be Rewarded With: · £35,000 - £45,000 per annum. · Flexible benefits, meaning that you can tailor your benefits package to align with what matters most to you. · Generous holiday allowance, with the opportunity to increase your allowance throughout your career. · Genuine investment throughout every stage of your career, with the opportunity to complete relevant qualifications and professional development. · Good working environment and professionally friendly colleagues. Work Schedule: In person Monday to Friday 9-6pm (with overtime opportunities) Work Location: Lambeth - Streatham

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