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At Noya, we are dedicated to providing an exceptional dining experience that combines exquisite cuisine with a vibrant shisha lounge atmosphere. With a seating capacity of 300, we cater to a diverse clientele, ensuring that each guest leaves with memorable experiences. We are seeking a highly skilled and motivated Restaurant Manager to lead our operations and elevate our establishment to new heights. Position Overview: The Restaurant Manager will be responsible for the overall management and operation of the restaurant and shisha lounge. This role requires a seasoned professional with a strong background in hospitality management, exceptional leadership skills, and a proven track record in driving sales and enhancing guest satisfaction. Key Responsibilities: Operational Leadership: Oversee the daily operations of the restaurant and shisha lounge, ensuring seamless service delivery, high-quality food and beverage offerings, and adherence to health and safety regulations. Team Development: Recruit, train, and mentor a high-performing team, fostering a positive workplace culture that emphasizes teamwork, accountability, and continuous improvement. Sales and Marketing: Develop and execute innovative sales strategies and marketing initiatives to attract new customers and retain existing ones. Monitor market trends and competitor activities to identify opportunities for growth. Financial Management: Manage budgeting, forecasting, and financial reporting. Analyze financial performance, implement cost-control measures, and optimize profitability while maintaining exceptional service standards. Guest Experience: Ensure an outstanding guest experience by maintaining high service standards, addressing customer feedback promptly, and creating an inviting atmosphere that encourages repeat visits. Inventory and Supply Chain Management: Oversee inventory management, supplier negotiations, and procurement processes to ensure optimal stock levels and cost efficiency. Compliance and Standards: Ensure compliance with all regulatory requirements, including health and safety standards, licensing, and operational policies. Maintain cleanliness and organization throughout the establishment. Qualifications: - Bachelor’s or Similar degree in Hospitality Management, Business Administration, or a related field preferred. - Minimum of 5 YEARS of experience in restaurant or hospitality management, with a strong focus on high-volume operations. - Proven track record of driving sales growth and achieving financial targets. - Exceptional leadership and team-building skills, with the ability to motivate and inspire a diverse workforce. - Strong analytical and problem-solving abilities, with a keen attention to detail. - Excellent communication and interpersonal skills, with a guest-centric approach. - Proficiency in restaurant management software and POS systems. What We Offer: - Competitive salary commensurate with experience - Opportunities for professional development and career advancement within a growing company. - A dynamic and supportive work environment that values collaboration and innovation. Application Process: If you are a passionate and experienced hospitality professional looking to make a significant impact in a vibrant restaurant and lounge setting, we invite you to apply. Please submit your resume and a cover letter detailing your relevant experience to US
The Assistant Manager supports the daily running of Heroica Lounge, helping to maintain excellent service, streamline operations, and support staff performance. This role is key in upholding our quality standards and enhancing the overall customer experience, while working closely with the manager and business owner to meet key business goals. This is a hands-on role that includes working regular shifts alongside the team, including serving tables and supporting front-of-house operations. Key Responsibilities: 1. Operations & Quality Support • Assist in managing day-to-day operations, ensuring service runs smoothly. • Help maintain standards for food quality, hygiene, and health & safety. • Support with inventory checks, stock control, and liaising with suppliers. • Oversee the coordination of dine-in, takeaway, and delivery services. • Work regular shifts alongside the team to lead by example and stay close to daily operations. 2. Customer Experience & Reputation • Deliver excellent customer service and help resolve customer concerns. • Support initiatives to improve and maintain a 4.9-star Google rating. • Monitor reviews across Uber Eats, Deliveroo, and Just Eat and flag issues. • Help create a warm, welcoming environment for guests and delivery customers. 3. Sales Support & Promotions • Assist in implementing marketing campaigns, promotions, and events. • Help execute strategies to increase sales and online visibility. • Contribute ideas to grow delivery orders and enhance platform performance. 4. Cost & Inventory Awareness • Support cost-control efforts and monitor for unnecessary waste. • Help track usage of ingredients and manage portion control. • Understand and support the goal of keeping staff wage costs under 26% of revenue. 5. Team Support & Development • Help recruit, train, and supervise front-of-house and kitchen staff. • Foster team morale and help maintain a positive, productive environment. • Assist with creating fair and efficient staff rotas. • Provide feedback and on-the-job training to support team performance. 6. Compliance & Health & Safety • Ensure team members follow hygiene and safety procedures. • Support efforts to meet regulatory standards and prepare for inspections. • Promote our goal of becoming a Living Wage accredited employer. Requirements: • Previous experience in a supervisor or assistant management role in hospitality. • Strong communication and problem-solving skills. • Ability to support operational and financial goals. • Experience managing staff and handling customer issues effectively. • Familiarity with food delivery platforms is an advantage. • Willingness to work regular service shifts and lead from the front. What We Offer: • Competitive pay with opportunities for growth and bonuses. • A dynamic and supportive team environment. • A chance to be part of a growing, community-loved business. • Ongoing training and career development opportunities.
We are seeking a meticulous and organised Loan Administrator to join our dynamic team. The ideal candidate will play a crucial role in managing loan applications, ensuring that all documentation is processed accurately and efficiently. This position requires strong administrative skills, attention to detail, and the ability to handle multiple tasks simultaneously in a fast-paced environment. Responsibilities Process loan applications and maintain accurate records of all transactions. Conduct data entry tasks with precision, ensuring that all information is up-to-date and correctly filed. Utilise QuickBooks for financial tracking and reporting as needed. Provide exceptional phone etiquette when communicating with clients, addressing inquiries, and resolving issues promptly. Assist in the preparation of loan documentation and ensure compliance with regulatory requirements. Maintain an organised office environment, managing files and documents effectively. Collaborate with team members to streamline administrative processes and improve efficiency. Use Google Suite for document creation, spreadsheets, and presentations as required. Perform clerical duties such as typing correspondence, filing documents, and handling office supplies. Qualifications Proven experience in an administrative role, preferably within the financial services sector. Strong organisational skills with the ability to prioritise tasks effectively. Proficiency in data entry and familiarity with QuickBooks is advantageous. Excellent phone etiquette and communication skills, both written and verbal. Competence in using Google Suite applications (Docs, Sheets, Drive) for daily tasks. Attention to detail with a commitment to maintaining high standards of accuracy in all work produced. Ability to work independently as well as part of a team in a collaborative environment. If you are passionate about providing excellent administrative support within the loan processing sector and possess the necessary skills outlined above, we encourage you to apply for this exciting opportunity as a Loan Administrator. Job Type: Full-time Pay: £27,000.00-£30,000.00 per year Schedule: Monday to Friday Language: English (preferred) Work Location: In person, office based Mayfair
Job Title: Practice Accountant Location: Hybrid Working Job Type: Full-Time, Permanent Salary: to be discussed Reference ID: Practice Accountant – BensA-Hybrid About Us We are seeking a skilled multilingual Accountant to join our team. The ideal candidate should have experience of handling Accounts, Tax and Compliance of UK businesses, the candidate should be well versed with Accounting and Compliance in the UK (prior UAE/Middle East experience an added advantage), the candidate will be responsible for managing clients financial records, reports, and ensuring compliance with HMRC, Companies House, and other regulations in the UK. Key Responsibilities: - Manage portfolio of clients delivering bookkeeping and tax services. - Manage independently the clients from onboarding, delivery and advisory. - Statutory and non-statutory accounts preparation. - Corporation tax, self-assessment, and tax returns including VAT returns. - Payroll management, PAYE, and CIS compliance. - Manage new client onboarding and fee quotations. - Develop and maintain strong client relationships with regular meetings and correspondence. - Address client and team queries on tax and accounting matters. - Update with relevant legislative updates on HMRC/Companies House, PAYE, and CIS. - Contribute to internal process improvement and practice software systems. - Collaborate effectively with colleagues and support junior staff and senior management. - Develop and maintain strong client relationships with regular meetings and correspondence. What We’re Looking For - Qualifications: ACCA or ACA qualified (essential) - Experience: Minimum 2 years with a UK accounting practice. - Strong knowledge of FRS, tax, and other UK regulatory requirements. - Prior experience of Middle East region would be added advantage. - Excellent communication skills—both verbal and written. - Highly organised with an initiative-taking approach to task prioritisation and time management. - Available and approachable. - Strong attention to detail and analytical skills. - Proficient in cloud accounting software (e.g. Xero, QuickBooks, Zoho Books and FreeAgent); IRIS experience is an advantage. - Confident, professional, and committed to excellence - Adhere to Bens ways of working, culture, and approach. Benefits - Competitive salary: Will be discussed. - Opportunities for professional growth and career development. - Collaborative and supportive team culture. Monday to Friday. Hybrid Role (flexible). If you are a ACCA/ACA or of similar qualification, and have at least 2 years of experience with an accounting practice handling UK based clients? Apply now and be part of a growing, ambitious firm where your voice matters.
o Collaborates with clients to assess IT needs and provides tailored solutions that align with operational and regulatory requirements. o Designs, tests, and implements secure and efficient IT systems, ensuring scalability and compliance with financial sector standards. o Oversees the integration of hardware and software systems, optimizing performance and minimizing disruptions. o Conducts training for end-users and prepares clear documentation to support the effective use of IT systems. o Advises on cybersecurity measures and data protection strategies to safeguard sensitive financial data. o Continuously evaluates and recommends technology upgrades to improve efficiency, security, and client satisfaction.