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About the Role We are looking for a Product Compliance Officer with strong certification and product compliance experience to lead the technical governance of compliance across our Group. This is a critical role responsible for ensuring all products are fully tested, certified, and compliant with UK and international regulations before being released to market. You’ll act as the key technical link between the business, certification bodies, and internal teams, supporting both new product development and ongoing compliance excellence. Key Responsibilities • Own and manage all third-party product certifications and accreditations across the Group, ensuring they remain valid and up to date, • Lead the end-to-end certification process for new products, including:, • Factory Production Control (FPC), • Product testing and validation, • Safety FMEA, • Engagement and coordination with Notified Bodies, • Act as the internal expert on product compliance, certification, and regulatory standards, • Ensure adherence to UKCA / CE marking requirements and BS / EN / ISO standards, • Monitor changes in legislation and standards, completing impact assessments and advising stakeholders, • Develop and maintain a robust “Golden Thread” of compliance data, ensuring accurate Declarations of Performance (DoPs), • Conduct internal audits and supplier inspections to verify compliance against required standards, • Identify compliance risks and drive corrective actions to resolution Performance & Accountability • Deliver product certifications in line with development and launch timelines, • Maintain full compliance throughout the product lifecycle, ensuring certifications remain current, • Reduce non-conformances during external audits, • Provide clear, actionable insight on regulatory changes and their impact, • Safeguard the business against non-compliance, including regulatory breaches and certification risks About You Essential • Degree / HND / HNC in Engineering, Construction, or similar (or equivalent experience), • Strong hands-on experience in product compliance, certification, and regulatory frameworks, • Proven knowledge of:, • UKCA and CE marking, • Product testing and certification processes, • BS / EN / ISO standards, • UK Building Regulations (e.g. ADB, ADF, ADL, ADQ), • Experience working with Notified Bodies and certification organisations, • Excellent analytical skills with high attention to detail, • Confident communicator, able to translate complex compliance topics clearly, • Strong documentation and Microsoft Office skills Desirable • PRINCE2 or equivalent project management qualification, • Background in PVCu windows/doors, extrusion, or glazing systems, • Understanding of glass/sealed unit manufacturing, • Experience with ERP, PLM, or compliance data systems Why Join Us? • Competitive salary, • 31 days holiday (rising with service) + your birthday off, • Pension and income protection (up to 4x salary), • Comprehensive health & wellbeing support (EAP, occupational health, discounted gym access), • Generous product discounts, • Salary sacrifice schemes (pension, electric vehicles, cycle to work, additional leave), • Ongoing career development and learning opportunities Important Information About Right to Work We’re delighted that you’re considering joining our team. For this role, applications will only be accepted from individuals who already have the right to work in the UK, or who can independently secure this right. This position does not meet the Home Office requirements for employer visa sponsorship. If you’re unsure about your eligibility, you can find helpful information on the UK government website . Thank you for your understanding Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.

My client is a local insurance broker specialising in holiday home insurance as well as other insurance products, including Landlord, Home, and Caravans. They offer their customers their personal expertise in providing the best quotes for their insurance requirements. My client is looking for a new member of staff to join their existing close-knit team, based just outside of the centre of Norwich. Job summary To provide customers with a welcoming, efficient, professional and effective customer service experience, with a high focus on quality and accuracy, adhering to FCA guidelines and TCF principles at all times. Key responsibilities • You will obtain appropriate information to ensure products are offered to meet both customer demands and needs., • You will issue policy documents within regulatory timeframes, including new business, renewals, cancellations and Mid Term Adjustments (MTAs)., • You will underwrite policies within your delegated authority, referring to in-house and external underwriters as required for more complex areas of business., • You will work as part of the team to manage the ‘renewal’ and ‘new business’ diary., • You will respond to customer enquiries via telephone, email and post in a timely manner., • You will manage objections, including policy cancellations, premium increases and claims decisions., • You will manage customer complaints in a professional and efficient manner, referring details to compliance on receipt., • You will record and maintain accurate customer information, ensuring records are accurately and efficiently updated., • You will process payments including renewals, new business and MTAs., • You will maintain required levels of competence and standards of performance., • You will work as part of the customer service team to meet team objectives by securing and retaining business. Qualifications GCSE grade A-C or 9-4 in Maths and English Hold or working towards Level 3 Certificate in Insurance (Desirable) Experience Minimum of 1 year’s general insurance sales experience (Desirable) Knowledge and skills • Understanding of FCA rules, ethics and financial regulations, • Previous experience working in a phone based environment, • Working knowledge of property insurance products (Desirable), • Excellent communication and organisational skills, • Professional phone manner, • Strong customer service skills, • Excellent attention to detail and accurate record keeping, • Effective questioning and listening skills, • Ability to work independently and as part of a team, • Problem solving skills, • Ability to work to deadlines, • Strong IT skills Basic Salary of £24,000 and reviewed after successful 6 month probation - negotiable depending on experience, Monthly bonus up to an additional £100 p/m Annual bonus Holiday starting at 21 days + bank holidays, rising with length of service up to 27 days + bank holidays Hybrid working once trained/competent for the role (1 day at home and 4 days office) following training and a successful probation period Working hours –week 1 - 8:30am – 5:00pm Week 2 9:30am – 6:00pm, rolling shift pattern 10% employer contribution (employee does not have to contribute) 4 times death in service BUPA cash plan (medical expenses) Free parking

Dealership Assistant Accountant - Mercedes-Benz Norwich Driving Efficiency in Automotive Accounting As an Assistant Accountant at Milton Keynes, Head Office you'll be crucial in ensuring the financial integrity of the balance sheet through efficient accounting and reporting processes. This role offers you the opportunity to support a global leader in the automotive industry, working with prestigious brands and a team dedicated to delivering excellence. What we can offer you • Enjoy 33 daysof annual leave (including bank holidays) to rest and recharge, • Save money every day with our exclusive retail discounts, • Drive a great deal with discounts on new and used cars, plus servicing offers, • Plan for the years ahead with our company pension scheme, • Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter, • Commute for less with our cycle-to-work scheme, • Prioritise your wellbeing with dedicated support for you and your family, • 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily, • Make a difference with a paid day to volunteer in your community, • Invest in your future with our company share purchase plan, • Earn financial rewards when you refer a friend to join the team, • Keep learning and growing with our training and development opportunities for everyone., • Life assurance with the option to increase cover, • We’re open to flexible working options – just ask What you’ll do day to day • Responsibility for the efficient, accurate and timely accounting for financial transactions, including the production of routine month-end reports ensuring compliance with applicable accounting, tax, legislative and other regulatory standards, • Preparation of relevant GL and Sub-Ledger Balance Sheet reconciliations and reviews, • Comply with all policies and processes ensuring adherence to the Minimum Control Framework; act as a point of contact for internal and external audit requirements, • Full accountability and ownership of any allocated Franchise specific balance sheet accounts e.g. bonus debtor, vehicle funding, • Responsible for the integrity and accuracy of the Franchise P&L, • Full Accountability and ownership of investigating & resolving internal / external Customer / Supplier issues Helpful skills and qualifications Don’t worry about ticking off every single skill here if you care about delivering great experiences as much as we do, we want to hear from you. • Part qualified accountant (AAT/CIMA/ACA/ACCA), • Strong communication skills, able to delegate effectively, prioritise requests and workload, • Ability to manage a range of external and internal customer requirements, some of which may be conflicting, with integrity and professionalism, • Able to organise and manage your own workload to consistently deliver to deadlines and work to high standards., • Conscientious, with an ability to delve into detail, • Understand the importance of fostering partnerships and good working relationships with stakeholders and internal customers, • Actively seeks to deliver a better level of service through continuous improvement We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply. Be part of something big Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you don’t need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. Our Values At Group 1 Automotive, we pride ourselves on our five core values that are incorporated in all that we do. Respect - Integrity - Transparency - Teamwork – Professionalism These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.

⭐ Branch Manager ⭐ 💼Full time, Permanent 📍Norwich 🔧Hydraulics Industry Osprey Engineering Solutions are hiring on behalf of a leading organisation within the hydraulics and fluid power industry who are looking to recruit an experienced Branch Manager for their Norwich operations. This is an exciting opportunity for a commercially minded leader to take ownership of an established branch, leading a skilled team while driving operational excellence, customer satisfaction, and continued business growth. The successful candidate will play a pivotal role in developing the branch's performance and ensuring the delivery of first-class service to customers across a range of industrial sectors. Key Responsibilities: • Lead, motivate, and develop the branch team, creating a positive and high-performing culture., • Oversee the day-to-day running of the branch, ensuring efficient operational performance., • Drive sales activity and identify opportunities to grow existing accounts and win new business., • Build and maintain strong relationships with customers, suppliers, and key stakeholders., • Monitor branch performance, budgets, and profitability, taking ownership of achieving business objectives and KPIs., • Ensure quotations, service delivery, and customer enquiries are managed effectively and to a high standard., • Work closely with service and workshop teams to maximise productivity and customer satisfaction., • Maintain high standards of health, safety, and regulatory compliance across the branch., • Identify opportunities for continuous improvement and implement initiatives to enhance performance and service levels. We're keen to speak with individuals who have: • Previous experience in a Branch Manager, Depot Manager, Service Manager, Operations Manager, or similar leadership role., • A background within hydraulics, fluid power, engineering distribution, industrial services, plant, pumps, pneumatics, or a related technical sector., • Strong commercial awareness and experience managing budgets, KPIs, and branch performance., • Excellent leadership, communication, and people management skills., • A customer-focused approach with the ability to build long-term relationships and drive business growth.

My client is a reputable and well established wealth management firm with offices east of Norwich.\nAt present my client is looking to add an experienced Paraplanner to complement their team of existing professionals. My clients approach, together with a loyal client base and a talented team, makes being a Paraplanner a great opportunity for someone who shares my clients ethos and values.\nThe role\nAs a Paraplanner you will have the opportunity to provide a more holistic financial planning solution, with access to a hub of knowledge, built up by the firms’ Partners who between them have over 50 years’ experience working in the sector.\nYou'll support the Financial Planners in a variety of ways, ensuring a fully compliant service and excellent client experience is maintained at all times, with a view to developing your industry knowledge and experience of presenting research to clients.\nResponsibilities\n \n Analysis - full analysis of clients’ requirements, development of cash flow models and accurate recording of client data\n Solutions - construction of financial planning solutions (investment, retirement, long term care planning, tax and IHT planning) supported by the production of computer models and reports\n Recommendations - preparation of letters and reports (liaising with administrators), taking full responsibility for the client files and back office IT records throughout the advice process\n Reviews - preparation of client reviews, updating cash flow models, investment performance reviews and production of supporting reports, discussion documents and computer models\n Client Relationship Building - servicing client’s day to day needs, liaison by telephone, letter, email and attending meetings, including presenting solutions and recommendations\n Coordination - working with colleagues within the Financial Planning team to ensure application and provider forms are prepared as required and clients are updated throughout the process\n Partners – working with other professional advisers e.g. Solicitors and Accountants to implement an agreed action plan\nRequirements\n \n Chartered Financial Planner status – preferable or willingness to work towards\n A minimum of a Diploma in Financial Planning and a requirement to keep abreast of compliance and regulatory changes\n Four years industry experience – preferable • Excellent administrative, research, report writing and communication skills\n Excellent analytical skills with a preference for working in a structured, planned manner\n Ongoing self-development to maintain appropriate level of CPD for role\nBenefits\n- Competitive salary\n- Private Medical Insurance post probation\n- Attractive Employee Pension Scheme (7.5% employer & minimum 3% employee)\n- 25 days Annual Leave (plus buy and sell up to 5 days)\n- Office Christmas close (3-days)\n- Life Assurance\n- Health cash plan\n- Hybrid working\n- Discretionary performance related bonus\n- Employee Assistance Programme\n- And lots of flexible benefits to choose from

Business Quality Assessor\n\nNorwich or surrounding area\n\nRemote working with onsite presence as and when required\n\nFull-Time\n\nUp to £40,000 per annum depending upon experience\n\nOur client is a technology-focused Mortgage Network, offering support services to Mortgage and Protection Advisers. Their goal is to continue to be the best home for Mortgage Advisers, Protection Specialists, Equity Release Experts and General Insurance Professionals, whatever their size or location, using market-leading technology.\n\nThe Role\n\nThey are seeking an experienced and detail-oriented Business Quality Assessor to oversee the quality of mortgage and protection advice delivered by one of the largest Appointed Representative (AR) within their network.\n\nThis role is critical in ensuring that all regulated advice meets regulatory standards, internal policies, and customer outcomes in line with Financial Conduct Authority (FCA) expectations, including Consumer Duty requirements.\n\nKey Tasks\n\nQuality Assurance and File Review:\n\nConduct detailed reviews of mortgage and protection files and calls to assess compliance with FCA regulations and internal standards.\nAssess suitability of advice, documentation quality, and customer outcomes.\nIdentify trends, risks, and systemic issues across the AR firm.\nOperate independently in the assessment of file and call quality, ensuring objective and unbiased QA outcomes, aligned to the network’s compliance framework.\n\nOversight of Appointed Representative (AR):\n\nProvide oversight and challenge to AR leadership on quality standards and risk areas.\nSupport the AR in maintaining robust compliance frameworks.\n\nCoaching and Development:\n\nCoach and support advisers to improve advice quality, documentation standards and regulatory understanding.\nTailor feedback to encourage behavioural change and continuous improvement.\n\nRegulatory and Policy Alignment:\n\nMaintain up-to-date knowledge of FCA rules, including MCOB and ICOBS.\nEnsure internal QA frameworks reflect current regulatory expectations.\n\nExperience\n\nEssential:\n\nSignificant experience in mortgage and protection advice file checking / QA.\nStrong knowledge of FCA regulations, including MCOB, ICOBS, and Consumer Duty.\nExperience working with or overseeing an Appointed Representative (AR) model.\nStrong ability to deliver constructive feedback and influence adviser behaviour.\nAbility to assess suitability of advice and identify conduct risk.\nExcellent written and verbal communication skills.\nStrong analytical skills with attention to detail.\n\nDesirable:\n\nRelevant qualifications (e.g. CeMAP, or equivalent mortgage qualification).\nExperience within a network, directly authorised firm, or compliance consultancy.\nExperience dealing with large or complex AR firms.\nLeadership or mentoring experience.\nSecond charge mortgage experience.\n\nPersonal Qualities:\n\nHighly self-motivated and with strong personal discipline to meet key objectives.\nConfident and assured manner when discussing regulatory matters, whilst maintaining an informative and consultative style.\nA real desire to provide support and to assist firms to stay safe in the business environment.\n\nBenefits:\n\n25 days plus bank holidays as standard with the option to buy more each year\nCompany pension\nHealth and wellbeing programme\nCompany Sick pay\n\nAs our client is a non-sponsoring organisation, you will need to have the right to work in the UK.\n\nThis role will involve occasional travel to AR offices therefore full driving licence is needed. Home working is available when not on site

Service Charges & Rent Manager\n\nLocation: Long Stratton, Norwich, Norfolk\n\nSalary: £49,680 per annum\n\nWe have an exciting opportunity for a Service Charges & Rent Manager to be operationally responsible for the effective management, administration, and communication of service charges and rent application for 7000+ homes, homeowners, freeholders on estate and garages.\n\nKey Responsibilities Include:\n\nDevelop, implement, and manage the annual service charge budgets for all properties within the Housing Association’s portfolio, ensuring accuracy and transparency.\n\nEnsure the annual rent and charges are issued in line with regulatory requirements, and best practice. Ensuring all tenants that have a service charge or personal charge receive clear and concise breakdowns of the charges, with transparent explanations for any changes in costs.\n\nEnsure that service charge, estate-based charges and utility billing arrangements comply with the relevant laws, regulations, and guidelines, including the Leasehold Reform Act and other housing legislation.\n\nProvide clear and transparent communication to residents regarding service charge billing, including responding to queries and explaining charges in an understandable manner.\n\nWork closely with contractors, suppliers, and internal teams to support the teams that manage the contracts to ensure that services provided to residents (e.g., cleaning, maintenance, grounds maintenance) are delivered as per the agreed terms and conditions.\n\nLead on the implementation of new systems, tools, or technologies to improve service charge management and resident satisfaction.\n\nDeliver a high standard of customer service ensuring customer outcomes are effectively delivered.\n\nFor a full list of responsibilities please see the attached Role Profile\n\nOur Ideal Candidate Will Have:\n\nEducations and Qualifications:\n\nDegree level or equivalent relevant professional qualification or qualified by experience (E).\n\nEvidence of continued professional development (E)\n\nHave or are working towards a Chartered Institute of Housing (CIH) Level 3 or above, or similar (D).\n\nExperience:\n\nDemonstrable and extensive working in service charge and rents management or a similar role within housing associations, property management, or public sector housing.\n\nIn depth experience in managing complex variable service charges, estate charges, sinking funds, and diverse rent regimes (Social, Affordable, Intermediate).\n\nUnderstanding of leasehold management, Section 20 consultation processes and managing external third-party managing agents.\n\nUnderstanding of welfare benefits.\n\nExtensive experience in operational management and leading a customer facing team.\n\nA track record of customer excellence and performance against KPI’s\n\nExperience of change management and being and subject matter expert for changes in software and systems.\n\nExperience of working within a customer-focused environment and handling challenging customer interactions.\n\nKnowledge of housing management software and systems used to manage service charge billing and reporting.\n\nExperience of modifying and maintaining policy and procedures.\n\nSubstantive experience of working with and presenting complex financial and compliance reports to governance groups including Tenant Service Committees and Boards.\n\nExperience of identifying, interpreting, and implementing changes in response to new legislation or regulations.\n\nExperience at forming and delivering strategic roadmap plans including training, quality assurance, and annual plans.\n\nExperience in leading customer facing teams and a history of customer excellence & performance against KPI’s.\n\nExperience of interpreting law and housing legislation as it related to rents, service charge, leasehold management and managing agents to ensure compliance and effective service delivery.\n\nExtensive stakeholder management of both internal and external stakeholders.\n\nSkills, Knowledge and Abilities:\n\nStrong knowledge of government policy, legislation, regulations, in relation to service charges, rents and best practice\n\nStrong knowledge of leases, tenancies, legislation, and case law in relation to service charges, sinking funds and rents.\n\nKnowledge of developing IT systems for managing service charges & rents.\n\nStrong knowledge of the Landlord and Tenant Act 1985 & Housing Acts.\n\nKnowledge of the Regulator of Social Housing’s Consumer Standards (2024) and pending leasehold, shared ownership, and freehold charges reforms.\n\nCoaching and leadership skills to enable a team to develop to achieve its full potential.\n\nExceptional ability to translate complex financial concepts into "plain English" for diverse stakeholders, colleagues, and residents.\n\nExceptional customer service skills with a commitment to resolving complex enquiries efficiently and effectively.\n\nStrong customer service skills, with a focus on resolving queries and complaints in a timely and professional manner.\n\nStrong skills in financial modelling, budgeting, and forecasting\n\nProficiency in using data and insights to drive personalisation transparency, and service improvements.\n\nPersonal Attributes:\n\nCoaching and leadership skills to enable a team to develop to achieve its full potential.\n\nAdopts a collaborative approach and excels in building and maintaining strong stakeholder relationships internally and externally.\n\nStrong analytical and problem-solving skills, with the ability to interpret financial data and identify trends or issues.\n\nSkilled in gathering and leveraging customer feedback to drive continuous improvements.\n\nExceptional organisational and time-management skills, with the ability to manage competing priorities effectively.\n\nHigh level of attention to detail and accuracy in financial and service charge calculations.\n\nExcellent interpersonal and negotiation skills, with the ability to build relationships with internal teams, contractors, and residents.\n\nProficient in Microsoft Office, particularly Excel, and housing management software systems.\n\nA proactive approach to continuous improvement and process development.\n\nThis role may require occasional travel to different properties and meetings across the Housing Association’s portfolio.\n\nA flexible approach to work may be required during peak times (e.g., annual rent and charge notifications, year-end service charge reconciliation).\n\nPlease note this role is subject to a Basic Disclosure and Barring Service check\n\nClosing date: 14th June 2026 (00:00)\n\nShortlist date: 15th June 2026\n\nInterview date: TBC

Job Title: R&D Manager\nLocation: Norwich\nSalary: 50-60K\n\nPurpose of the Role\nThe R&D Manager is responsible for leading and delivering the company’s research and development strategy, ensuring the successful development of innovative, compliant, and manufacturable hot and cold water dispensing products. This role balances technical leadership with commercial and regulatory awareness, ensuring projects are delivered on time, within budget, and meet all specification, quality standards and scalability requirements supporting our reputation for design excellence and reliability.\n\nKey Responsibilities\n• Leadership and People Management: Lead, coach, mentor, and develop the R&D team, fostering a culture of innovation, accountability, and continuous improvement.\n• Product Development and Delivery: Ensure robust planning, resource assignment, and prioritization across mechanical, electrical, software, and testing functions.\n• Lifecycle Management: Oversee Engineering Change Requests (ECRs) to ensure timely implementation and alignment with business priorities.\n• Collaboration: Work closely with Quality, Supply Chain, Production, Operations, Technical Support, Customer Value Streams, and Portfolio Management to ensure seamless product introduction and continuous improvement.\n• Innovation and Continuous Improvement: Foster excitement and drive innovation aligned with the five-year range plan, ensuring a unified approach to product development.\n• Quality and Compliance: Approve and track design verification and validation plans, ensuring they meet internal and regulatory expectations.\n\nKey Skills and Attributes\n• Proven leadership and people management skills, with at least five years of experience in a similar role.\n• Strong communication abilities to ensure alignment across departments.\n• Proficiency in CAD systems, project management systems, and enterprise systems.\n• A proactive, collaborative, and solution-oriented mindset.\n• Able to influence, challenge constructively, and drive accountability in others.\n\nSuccess in This Role Will Look Like\n• Consistent delivery of new products and lifecycle upgrades in line with the portfolio range plan — meeting programme timelines, technical specifications, cost targets, quality standards, and scalability requirements.\n• Measurable improvement in product reliability and in-field performance, reflected in reduced quality incidents, warranty claims, and reactive engineering workload.\n• Clear, trusted ownership of the NPD process across the business, resulting in strong alignment between R&D, Quality, Production, Supply Chain, Operations, Customer Value Stream, and Technical Support teams.\n• A confident, capable, and high-performing R&D organisation, with engineers who are well coached, engaged, technically disciplined, and consistently executing to common standards.\n• Robust engineering governance, including effective design reviews, validation activities, and change control processes that support predictable delivery and smooth production handover.\n• Increased confidence across internal stakeholders and external customers in product development capability, technical leadership, and long-term range stability.\n\nTechnique-Recruitment Solutions Ltd is a proud equal opportunities employer, dedicated and specialist to the engineering and manufacturing industries. We work and support some of the most well-known companies in Norfolk and Suffolk. These vacancies are being advertised on behalf of Technique-Recruitment Solutions Ltd who are operating as an employment business and employment agency

Senior Finance Manager / Commercial Finance Controller required for an established SME\nAn exciting opportunity has arisen for an experienced finance professional to join an established and highly successful SME in the heart of West Norfolk.\nThis is a highly visible leadership role within a commercially driven environment. The successful candidate will partner directly with the CEO and Directors and will play a key role in driving commercial performance, ensuring financial control and supporting major projects across the business.\nThis is not a traditional 'sit behind the numbers' finance role. The position requires a hands-on, resilient and commercially credible finance leader who is comfortable operating in a fast-paced operational environment and influencing senior stakeholders across finance, Marketing, Sales and manufacturing.\nKey Responsibilities for this Finance Manager role:\n Act as a strategic partner to the CEO and Directors bringing financial clarity, challenge, and commercial insight\n Lead and develop a small, capable finance team, embedding strong processes and a continuous‑improvement mindset\n Own budgeting, forecasting, and reporting, ensuring the business has the data and analysis it needs to move forward\n Attend monthly director meetings, influencing decisions and championing best practice\n Stay ahead of regulatory changes, ensuring compliance and efficient reporting\n Provide cost analysis, scenario modelling, and financial planning to support medium‑ and long‑term strategy\n Review and upgrade finance systems and processes to support scale-up\n Identify risks and implement internal controls that protect the business as it grows\nSkills & Experience required for this Finance Manager role:\n We are looking for a confident, proactive finance leader who can balance strategic thinking with hands‑on delivery\n Resilliance, Strong communication and presentation skills and the ability to influence at senior level\n High attention to detail and an analytical, problem‑solving mindset\n A collaborative team player who builds strong relationships across the business\n Experience with Sage accounting and strong Excel capability\n A desire to develop and progress within a growing organisation\n Hold a recognised professional qualification (ACMA / ACCA / ACA or equivalent)\nRewards & Benefits being offered:\n Salary package to reflect experience\n Bonuses related to business performance\n Contributory pension scheme\n Death in service payment\n Healthcare payment scheme\n A vibrant, friendly and supportive working environment\n Excellent staff facilities and on-site parking\n * Opportunity to work for a company that genuinely promotes a healthy work–life balance\nIf you are looking for a step up from an everyday Finance Manager position or seeking a more commercially driven role at senior level in an SME, we’d love to hear from you

Title: Product Development Manager\nSalary: £55-65k\nLocation: Norwich\n\nOverview\n\nA commercially focused Product Development Manager responsible for leading end-to-end NPD and EPD projects within a fast-paced food manufacturing environment. The role involves managing product launches from concept to market, driving innovation, coordinating cross-functional teams, and ensuring products meet customer, commercial, and regulatory requirements.\n\nKey Responsibilities\n\n Lead NPD and EPD projects from concept through to launch.\n\n Develop commercially viable, consumer-led products in collaboration with customer, culinary, and commercial teams.\n\n Manage project timelines, critical paths, and stage-gate processes to ensure successful launches.\n\n Coordinate cross-functional teams including operations, procurement, packaging, finance, supply chain, and technical functions.\n\n Ensure all products meet customer specifications, legal requirements, allergen standards, sustainability expectations, and quality standards.\n\n Maintain accurate product data, recipes, and costing information within internal systems.\n\n Identify opportunities for product improvement, cost optimisation, and operational efficiency.\n\n Oversee product handovers into manufacturing and ensure launch readiness.\n\n Support continuous improvement initiatives across product development processes.\n\n Assist with packaging artwork approvals and compliance documentation.\n\n Manage budgets and contribute to value chain improvement projects.\n\n Lead, coach, and support the development team to maximise performance and engagement.\n\n Monitor market, consumer, and competitor trends to identify innovation opportunities.\n\n Support strategic product planning and customer-focused product roadmaps.\n\n Build strong relationships with internal stakeholders and external customers through effective communication and collaboration.\n\nSkills & Experience\n\nEssential\n\n Experience in product development within the food manufacturing industry.\n\n Proven track record of launching food products from concept to market.\n\n Strong project management and organisational skills.\n\n Experience with product costing, budgeting, and supply chain processes.\n\n Excellent communication, stakeholder management, and analytical skills.\n\n Strong attention to detail and ability to manage multiple projects simultaneously.\n\n Proficiency in Microsoft Excel, Word, and PowerPoint.\n\nDesirable\n\n Experience within relevant food categories.\n\n Experience working with geographically dispersed teams.\n\n Degree or equivalent qualification in Food Science, Business, Marketing, or a related discipline.\n\nPersonal Attributes\n\n Passionate about food innovation and consumer trends.\n\n Commercially aware, proactive, and solutions-focused.\n\n Collaborative, adaptable, and results-driven.\n\n * Comfortable working in a fast-paced, cross-functional environment

About the Role\n\nBlueprint Recruitment are seeking an experienced Electrical Design Engineer / Technical Manager to join a growing engineering team.\n\nThis is a key position responsible for leading the design, technical assurance, and delivery of electrical infrastructure projects across utility and private networks.\n\nThe successful candidate will play a pivotal role in ensuring designs meet industry standards, client requirements, and regulatory compliance, while providing technical leadership across multiple projects.\n\nKey Responsibilities\n\n Lead the design and development of electrical systems (typically 11kV–132kV)\n\n Produce and review detailed design packages including:\n\n Single Line Diagrams (SLDs)\n\n Protection and control schematics\n\n Cable calculations and layouts\n\n Earthing studies and design\n\n Provide technical oversight and approval of designs\n\n Act as the main technical interface with clients, network operators, and third-party stakeholders\n\n Ensure compliance with relevant standards (ENA, BS, IEC, etc.)\n\n Support project delivery teams with technical guidance and problem-solving\n\n Mentor and develop junior engineers within the team\n\n Contribute to continuous improvement of design processes and standards\n\nRequirements\n\n Proven experience in electrical design within the UK power sector\n\n Strong background working on local distribution networks\n\n Previous experience working for an Independent Connection Provider (ICP)\n\n In-depth knowledge of UK grid connection processes and standards\n\n Familiarity with protection systems, substations, and distribution networks\n\n Experience using design tools such as AutoCAD, Amtech, ETAP, or similar\n\n Strong understanding of earthing design and electrical calculations\n\n Excellent communication and stakeholder management skills\n\nDesirable\n\n Experience in a technical leadership or managerial role\n\n Chartered Engineer status (or working towards)\n\n Knowledge of G81 standards and network operator-specific requirements\n\n Experience across renewable or infrastructure projects

Junior Technical Safety Engineer\n\nOur client, a leading independent Oil & Gas operator are currently seeking a JuniorTechnical Safety Engineer to join their QSSHE team, located in Norwich.\n\nThis role is based in the Norwich office working Monday to Friday.\n\nQualifications:\n\n Higher technical qualification in engineering field i.e. Process Safety, Chemical or Mechanical.\n\n Chartered in mechanical, chemical/process engineering is desirable\n\nExperience:\n\n 2-5 years’ experience in Safety Engineering in Oil & Gas Industry.\n\n Experience in both design and operation is desirable.\n\n Software knowledge MS Office (Word/Excel mandatory), PHAST, PHA-Pro,\n\nKey Responsibilities Include:\n\n Carry out competent in-house safety studies in support of operations and projects\n\n Charing and facilitating safety studies such as Total Risk Management, HAZID, Bowtie, ALARP\n\n Development of Barrier Diagrams (Bowties)\n\n Consequence modelling using DNV GL PHAST or Gexcon FLACS\n\n Hydraulics analysis on firewater system using Pipenet\n\n Mini Quantitative Risk Assessments (QRA) including Event and Fault Tree development\n\n Hazardous Area Classification\n\n Fire and Explosion Risk Assessment\n\n Smoke and Gas Ingress Analysis\n\n Escape, Evacuation and Rescue Assessment\n\n Occupied Building Risk Assessment\n\n Firewater System Design Upgrade\n\n Safety Case Material Change Assessment\n\nPreparing the scope of requirements, commissioning, managing and reviewing technical safety studies from competent contractors including but not limited to following:\n\n QRA and Cost Benefit Analysis\n\n Quantitative/Qualitative Safety Critical System Impairment Assessment\n\n Provide safety engineering support for asset modification proposals and identify the appropriate safety studies that should be completed.\n\n Engage with operations and projects to ensure that all necessary regulatory requirements and approved codes of practice are identified, permits obtained, and conditions complied with.\n\n Provide coaching, guidance and advice to operations, engineering and other support teams to ensure compliance with applicable legislation such as COMAH, OSDR/SCR, PFEER, DSEAR, DCR, PSR and PSSR.\n\n Maintain current in changes to HSE legislations, codes, guidelines and industry standards, interpreting these changes and assisting in the development of actions to meet such requirements.\n\n Developing philosophies, strategies, procedures and guidelines for implementing above requirements\n\n Provide support to others within the team to ensure requirements under Safety Case Regulations (SCR) and COMAH Regulations are achieved, including maintenance of documentation up to date and providing support and input to the periodic reviews\n\n * Identifying opportunities and efficiencies to improve overall safety standards and performance throughout the SNS Operation\n\nAbout the role:\n\nThis position is responsible for the provision of safety engineering support to the SNS operation and projects. Responsibilities include ensuring compliance with UK QSHE legislation, codes of practice, guidelines, industry standards and best practice.\n\nBenefits:\n\nDiscretionary Bonus\n\nPrivate Medical Insurance & Dental Cover\n\nFlexible Benefit Allowance\n\nLife Assurance\n\nExcellent Pension Provision\n\n25 days holiday + bank holidays\n\nFlex Days\n\nProfit ‘Units’ Sharing Scheme\n\nFor further details regarding this exciting opportunity please forward a copy of your CV today!\n\nTodd Hayes Ltd is an equal opportunities employer. Due to the large number of applications we receive I’m afraid we are unable to respond to everyone individually however your details will remain on file should another suitable opportunity become available moving forward.\n\nIf we can take your application further, we will of course be in touch.\n\nTodd Hayes is acting as an Employment Business in relation to this vacancy.\n\nTodd Hayes Ltd

An exciting opportunity has arisen for a Solicitor (NQ to 3 years’ PQE) to join a growing Contentious Probate Team in Norwich, Norfolk.\n\nThis is a strong opportunity for a junior solicitor looking to develop their career within a collaborative and forward-thinking team, managing a varied caseload of contentious probate matters with appropriate supervision and support.\n\nThe Role\n\nYou will be responsible for managing and assisting on a range of contentious probate matters, including:\n\n• Disputes between beneficiaries, executors and trustees\n• Contentious aspects of estate and trust administration\n• Preparation and review of legal documents ahead of hearings\n• Case management from instruction through to resolution\n• Supporting senior fee earners on complex matters\n• Contributing to business development and team initiatives\n• Ensuring compliance with all regulatory and file management requirements\n\nYou will be expected to work both independently (with supervision as required) and collaboratively with colleagues across the team.\n\nRequirements\n\n• Qualified Solicitor (NQ – 3 PQE)\n• Experience or strong interest in contentious probate and trusts\n• Ability to manage a caseload with appropriate supervision\n• Strong analytical skills and sound legal judgement\n• Excellent communication and client care skills\n• Ability to build strong relationships with clients and colleagues\n• Strong organisational skills and attention to detail\n\nBenefits\n\n• Hybrid working\n• Competitive salary and discretionary bonus\n• Profit share scheme\n• 25 days holiday plus bank holidays\n• Private medical cover\n• Perks at Work discount platform\n• One paid charity day per year\n• Structured training and development opportunities\n• Supportive and collaborative team culture within a nationally recognised firm\n\nShould you have any questions or wish to apply please do not hesitate to contact Clear Legal and Financial Recruitment.\n\nPlease Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days, please assume your application has been unsuccessful

Manufacturing Quality Manager\n\nMy client specialise in High-performance industrial solutions across multiple sectors including Oil & Gas, Marine and Power Generation. They have an opportunity for QHSE Manager from a manufacturing background with the predominant focus being on Quality overseeing goods inwards, in-process and finished inspection of machined parts to join their team. The role will be managing 6 team members including 2 QA Engineers, 3 QC Technicians and 1 H & S co-ordinator\n\nCompany Benefits:\n\n25 days annual leave plus BH\n\n6% employer pension contribution\n\nLife Insurance 4 x salary\n\nJob Role Summary:\nThe QHSE Manager is responsible for leading and continuously improving the Quality, Health, Safety and Environmental (QHSE) management systems across the manufacturing facility, with a strong emphasis on quality assurance, customer satisfaction, process improvement and operational excellence.\nThe role will ensure products, processes and systems consistently meet customer expectations, regulatory requirements and industry standards while maintaining a safe and environmentally responsible workplace. The QHSE Manager will champion a proactive quality culture throughout the business, driving compliance, continuous improvement and best practice across all operational areas.\n\nMain Duties and Responsibilities:\nQuality Management (Primary Focus)\n\nLead the implementation, management and continuous improvement of the Quality Management System (QMS) in accordance with ISO 9001 standards.\n\nOversee the activities of the quality assurance department and staff.\n\nCoordinate all quality related correspondence with the customers representatives.\n\nDrive a strong quality culture throughout the business, promoting right-first-time principles and continuous improvement methodologies.\n\nDevelop and monitor quality KPIs, ensuring robust reporting and analysis of trends, non conformances and improvement opportunities.\n\nLead internal and external quality audits, ensuring timely close-out of findings and effective corrective actions.\n\nManage customer complaints, warranty issues and non-conformances through structured root cause analysis and CAPA processes.\n\nCollaborate closely with production, engineering and supply chain teams to improve product quality, manufacturing processes and operational performance.\n\nEnsure effective control of documentation, inspection processes, calibration systems and quality records.\n\nSupport supplier quality management activities, including supplier audits, evaluations and performance improvement initiatives.\n\nFacilitate continuous improvement initiatives using Lean, Six Sigma and problem-solving methodologies.\n\nEnsure products meet customer specifications, contractual requirements and applicable industry standards.\n\nDrive reduction in scrap, rework and quality-related costs across the facility.\n\nHealth and Safety Management\n\nDevelop, implement and monitor health and safety policies, procedures and programmes to ensure a safe working environment.\n\nConduct regular risk assessments, workplace inspections and safety audits to identify hazards and implement corrective actions.\n\nLead incident investigations, root cause analysis and the implementation of corrective and preventive actions.\n\nCoordinate and deliver health and safety training programmes to employees across the site.\n\nEnsure compliance with Occupational Health and Safety legislation and ISO 45001 requirements.\n\nMaintain records of workplace accidents, incidents and near misses, ensuring timely reporting and corrective actions.\n\nOversee emergency preparedness and response planning, including fire drills, evacuation procedures and first aid arrangements.\n\nEnvironmental Management\n\nEnsure compliance with environmental legislation, ISO 14001 standards and sustainability objectives.\n\nDevelop and implement environmental policies and initiatives to minimise environmental impact and improve sustainability performance.\n\nConduct environmental audits and inspections to identify risks and opportunities for improvement.\n\nMonitor waste management, emissions control and energy efficiency activities across the site.\n\nLiaise with regulatory bodies and external agencies regarding environmental compliance and reporting.\n\nPromote environmental awareness and sustainable working practices throughout the organisation.\n\nLeadership and Training\n\nAct as the site lead for QHSE matters, providing guidance, coaching and support to managers and employees.\n\nCoordinate cross-functional improvement activities to integrate QHSE best practices into day-to-day operations.\n\nDeliver training and awareness programmes related to quality, health, safety and environmental standards.\n\nSupport the development of a culture focused on accountability, compliance and continuous improvement.\n\nManage QHSE priorities, resources and budgets effectively.\n\nCompliance and Reporting:\n\nEnsure ongoing compliance with internal standards, customer requirements, certification bodies and regulatory obligations.\n\nPrepare and present regular QHSE reports and performance metrics to senior management.\n\nMaintain up-to-date knowledge of legislation, standards and industry best practices relevant to QHSE.\n\nSupport external certification and customer audits.\n\nContinuous Improvement:\n\nLead continuous improvement projects to enhance product quality, process capability, safety performance and environmental standards.\n\nUse data analysis and performance metrics to identify trends, risks and improvement opportunities.\n\nPromote proactive problem-solving and employee engagement in improvement activities.\n\nSupport operational excellence initiatives across the manufacturing facility.\n\nEducation / Qualification Requirements:\n\nCertifications in Quality, Health & Safety or Environmental Management (e.g. ISO 9001 Lead Auditor, Six Sigma, ISO 14001).\n\nDegree or equivalent qualification in Quality, Engineering, Manufacturing or a related discipline preferred.\n\nExperience and Knowledge Requirements:\n\nProven experience in QHSE or Quality Management within a manufacturing environment.\n\nStrong working knowledge of ISO 9001, ISO 14001 and ISO 45001 management systems.\n\nProven experience leading quality improvement initiatives within a manufacturing or engineering environment.\n\nExperience managing audits, non-conformances, CAPA processes and root cause investigations.\n\nStrong understanding of quality tools and methodologies including Lean Manufacturing, Six Sigma and statistical analysis.\n\nExperience working within project-based or complex manufacturing environments.\n\nGood understanding of environmental, health and safety legislation and compliance requirements.\n\nExperience driving cultural change and continuous improvement initiatives.\n\nSkills and Competency Requirements:\nEssential:\n\n Strong leadership and stakeholder management skills with the ability to influence at all levels.\n\n Excellent communication skills, both written and verbal.\n\n Strong analytical, problem-solving and decision-making capabilities.\n\n Demonstrable experience in quality systems management and continuous improvement.\n\n Ability to manage multiple priorities and deliver results under pressure.\n\n High attention to detail and strong organisational skills.\n\n Skilled in data analysis, reporting and KPI management.\n\n Proficient in Microsoft Office applications and QHSE management systems.\n\n Self-motivated with a proactive and improvement-focused mindset.\n\n Strong facilitation and training skills.\n\n * Commercial awareness with a customer-focused approach.\n\nTechnique-Recruitment Solutions Ltd is a proud equal opportunities employer, dedicated and specialist to the engineering and manufacturing industries. We work and support some of the most well-known companies in Norfolk and Suffolk. These vacancies are being advertised on behalf of Technique-Recruitment Solutions Ltd who are operating as an employment business and employment agency

My client is looking for an experienced Administration Manager to join their established Financial Planning administrative support team; this is an excellent opportunity to join an incredibly well-established team of wealth management and retirement provision, professionals.\n\nMy client is one of the county’s leading employers, with excellent opportunities for personal and financial development and a history of facilitating the growth of their staff; their reputation is second to none.\n\nThis is a pivotal leadership role, responsible for managing a multi‑skilled administration team, ensuring regulatory compliance, driving efficiencies, and delivering excellent outcomes for both clients and advisers.\n\nYou will oversee workflow across Financial Services on a daily basis, supporting the servicing of existing business, the submission of new investments and play a key role in developing people, processes, and systems in line with business strategy and FCA expectations.\n\nKey responsibilities\n\nYou will have lead, motivate and manage a team of administrators and technical staff (circa 20 team members)\n\nYou will monitor workloads, allocate work, points of contact, rotas and cover to ensure efficient service of delivery\n\nYou will oversee administration and technical support across Wealth, Corporate and Protection business\n\nYou will work closely with the Compliance Manager to ensure FCA and compliance requirements are consistently met and embedded within the team\n\nYou will promote a strong TCF culture, placing excellent client outcomes at the centre of all support functions\n\nYou will identify training needs and implement development, coaching and CPD plans\n\nYou will conduct appraisals, one‑to‑ones, probation reviews and performance management\n\nYou will recruit, develop and resource the team to meet current and future business needs\n\nYou will answer and support day‑to‑day product and process queries\n\nYou will review, improve and implement new processes, efficiencies and system changes\n\nYou will manage and contribute to projects, including IT and e‑commerce initiatives\n\nYou will liaise closely with Compliance, Directors, Product Providers and key stakeholders\n\nYou will provide information to the Senior Management team and Directors around work undertaken by administrators, and where any backlogs may develop\n\nYou will ensure company values are upheld across all Financial Services staff under your management\n\nYou will provide management reporting and updates to the Directors\n\nYou will engage with and ensure most effective use of my client chosen CRM – Intelligent Office.\n\nWhat my client is looking for\n\nYou will be a confident and capable people manager with strong Financial Services knowledge and a proactive, improvement‑focused mindset.\n\nEssential skills and experience:\n\nYou will have proven experience managing administration teams within Financial Services\n\nYou will have strong people management, coaching and leadership skills\n\nYou will have good knowledge of life assurance, pensions and investment products\n\nYou will have excellent organisational, prioritisation and delegation skills\n\nYou will possess the ability to analyse workflows and implement efficiencies and improvements\n\nYou will be a confident communicator, able to motivate, influence and engage teams and stakeholders\n\nYou will have experience in training, development and performance management\n\nWhy apply for this position\n\nThis is a key leadership role within a respected Financial Services business\n\nAn opportunity to shape and improve systems, processes and team development\n\nA chance to become a supportive senior leader, working in a collaborative working environment\n\nA chance to focus on quality, compliance and client outcomes — not just volume\n\nMy client offers long‑term career development within a growing organisation\n\nBenefits\n\n Company pension\n\n 25 days holiday + BH (option to purchase additional holiday each year)\n\n Death in Service 4 x Salary\n\n Bupa Cashplan\n\n Annual pay review\n\n Annual group bonus (discretionary)\n\n Regular work social events\n\n Support of professional training and development (CII exams)

Senior Compliance Manager\n\nNorwich or surrounding area\n\nRemote working with onsite presence as and when required\n\nFull-Time\n\nUp to £55,000 per annum plus care depending upon experience\n\nOur client is a technology-focused Mortgage Network, offering support services to Mortgage and Protection Advisers. Their goal is to continue to be the best home for Mortgage Advisers, Protection Specialists, Equity Release Experts and General Insurance Professionals, whatever their size or location, using market-leading technology.\n\nThe Role\n\nThey are seeking an experienced and commercially aware Senior Oversight Compliance Manager to provide dedicated oversight of the largest Appointed Representative (AR) within their network.\n\nThis is a senior role responsible for ensuring the AR operates in line with regulatory requirements, delivers good customer outcomes, and maintains robust governance frameworks in accordance with Financial Conduct Authority (FCA) expectations, including Consumer Duty.\n\nKey Tasks\n\nAR Oversight and Relationship Management:\n\nAct as the lead compliance contact for the AR, representing the Principal.\nProvide ongoing oversight and constructive challenge to ensure regulatory standards are maintained.\nMaintain a consistent onsite presence to provide visible and accessible compliance support.\nOperate as a trusted partner while maintaining independence and the ability to challenge where required.\n\nRegulatory Compliance and Risk Management:\n\nEnsure the AR operates in line with FCA requirements, including MCOB, ICOBS and Consumer Duty principles.\nIdentify, assess, and manage regulatory and conduct risks within the business.\nProvide proactive, forward-looking compliance support to identify emerging risks and support early intervention.\nProvide guidance on complex regulatory matters relating to mortgage and protection advice.\n\nMonitoring, Assurance and Supervision:\n\nOversee monitoring activity, including file reviews, call assessments, thematic reviews, and audit outputs.\nReview MI to identify trends, risks, and areas for improvement.\nSupport targeted and thematic reviews in response to identified risks or business changes.\n\nGovernance and Reporting:\n\nEscalate risks, issues, and breaches through appropriate governance channels using independent judgement.\nProvide clear, risk-based reporting to senior stakeholders, committees, and the Board where required.\nSupport regulatory visits, audits, and information requests.\n\nOperational Support and Change Management:\n\nSupport the implementation of operational and process changes within the AR in embedding effective controls and improving adherence to agreed processes.\nProvide compliance input on business change initiatives, growth, and new activities.\nSupport improvements to customer journeys, processes, and outcomes.\n\nTraining, Coaching and Culture:\n\nDeliver and support on-site compliance training to advisers and AR leadership.\nProvide ongoing coaching and guidance to support behavioural improvement and enhance advice quality.\nPromote and embed a strong compliance culture across the AR business.\n\nExperience\n\nEssential:\n\nSignificant experience within a compliance role in financial services.\nStrong knowledge of FCA regulation including MCOB, ICOBS and Consumer Duty.\nExperience working with or overseeing Appointed Representatives.\nDeep understanding of mortgage and protection advice processes.\nProven ability to manage complex stakeholder relationships at senior level.\nStrong risk assessment, decision-making and regulatory judgement skills.\nCeMAP or equivalent financial services qualification.\n\nDesirable:\n\nExperience within a network or AR oversight model.\nExperience working with large, complex or high-risk AR firms.\nBackground in compliance monitoring, advisory, or consultancy.\n\nPersonal Qualities:\n\nStrong stakeholder management and influencing skills.\nAbility to provide constructive challenge while maintaining effective relationships.\nCommercial awareness balanced with a strong risk and regulatory mindset.\nExcellent analytical, problem-solving and report writing skills.\nHigh level of integrity, independence, and professional judgement.\n\nBenefits:\n\n25 days plus bank holidays as standard with the option to buy more each year\nCompany pension\nHealth and wellbeing programme\nCompany Sick pay\n\nAs our client is a non-sponsoring organisation, you will need to have the right to work in the UK.\n\nRegular travel and onsite presence are required to support an embedded and effective compliance approach. Home working is available when not on site

My client is a local insurance broker specialising in holiday home insurance as well as other insurance products, including Landlord, Home, and Caravans. They offer their customers their personal expertise in providing the best quotes for their insurance requirements.\nMy client is looking for a new member of staff to join their existing close-knit team, based just outside of the centre of Norwich.\nJob summary\nTo provide customers with a welcoming, efficient, professional and effective customer service experience, with a high focus on quality and accuracy, adhering to FCA guidelines and TCF principles at all times.\nKey responsibilities\n You will obtain appropriate information to ensure products are offered to meet both customer demands and needs.\n You will issue policy documents within regulatory timeframes, including new business, renewals, cancellations and Mid Term Adjustments (MTAs).\n You will underwrite policies within your delegated authority, referring to in-house and external underwriters as required for more complex areas of business.\n You will work as part of the team to manage the ‘renewal’ and ‘new business’ diary.\n You will respond to customer enquiries via telephone, email and post in a timely manner.\n You will manage objections, including policy cancellations, premium increases and claims decisions.\n You will manage customer complaints in a professional and efficient manner, referring details to compliance on receipt.\n You will record and maintain accurate customer information, ensuring records are accurately and efficiently updated.\n You will process payments including renewals, new business and MTAs.\n You will maintain required levels of competence and standards of performance.\n You will work as part of the customer service team to meet team objectives by securing and retaining business.\nQualifications\nGCSE grade A-C or 9-4 in Maths and English\nHold or working towards Level 3 Certificate in Insurance (Desirable)\nExperience\nMinimum of 1 year’s general insurance sales experience (Desirable)\nKnowledge and skills\n Understanding of FCA rules, ethics and financial regulations\n Previous experience working in a phone based environment\n Working knowledge of property insurance products (Desirable)\n Excellent communication and organisational skills\n Professional phone manner\n Strong customer service skills\n Excellent attention to detail and accurate record keeping\n Effective questioning and listening skills\n Ability to work independently and as part of a team\n Problem solving skills\n Ability to work to deadlinee\n * Strong IT skills\nBasic Salary of £24,000 and reviewed after successful 6 month probation - negotiable depending on experience, Monthly bonus up to an additional £100 p/m\nAnnual bonus\nHoliday starting at 21 days + bank holidays, rising with length of service up to 27 days + bank holidays\nHybrid working once trained/competent for the role (1 day at home and 4 days office) following training and a successful probation period\nWorking hours –week 1 - 8:30am – 5:00pm Week 2 9:30am – 6:00pm, rolling shift pattern\n10% employer contribution (employee does not have to contribute)\n4 times death in service\nBUPA cash plan (medical expenses)\nFree parking

Head of Service Charges, Rent and Income\n\nLocation: NORWICH - Hybird \n\nAbout the role\n\nSeeking an exceptional leader to join us as Head of Service Charges, Rent and Income. This is a pivotal senior role responsible for shaping strategy and delivering high-quality services across service charges, rent setting and income collection for over 7,000 homes, including tenants, homeowners, freeholders, and garages.\n\nYou will lead a high-performing team, ensuring that all income streams are maximised while remaining fully compliant, transparent, and customer-focused. This is an exciting opportunity to influence organisational strategy, drive innovation, and ensure our services align with evolving legislation and best practice across the housing sector.\n\nKey responsibilities\n\nLeadership & Strategy\n\nLead the strategic development and delivery of service charge, rent and income services\nOwn and oversee key processes including rent notifications, service charge estimates and actuals, sinking funds, major works accounting, and collections\nDevelop and maintain key policies including Service Charge and Income Collection policies\nSet and monitor robust KPIs to drive performance and accountability\nRepresent Saffron at regional and national forums, enhancing our profile and influence\nIdentify and respond to legislative, regulatory, and sector changes\n\nOperational & Financial Management\n\nOversee the full lifecycle of service charge and rent activity: setting, issuing, reconciliation, and collection\nEnsure compliance with relevant legislation and regulatory requirements\nWork closely with Finance to align budgetary controls and maximise income recovery\nLead on the management and recovery of income exceeding £43m\nIdentify under-recovery risks and implement mitigation strategies\n\nLeadership & People Development\n\nProvide visible, values-led leadership across the service\nCoach, mentor and develop managers and future leaders\nBuild a culture of innovation, accountability, and continuous improvement\nEnhance organisational understanding of service charges, rent and income\n\nTenant Engagement & Service Improvement\n\nChampion a resident-first approach and embed customer feedback into service improvements\nDrive initiatives that enhance tenant engagement and satisfaction\nLead continuous improvement activity informed by performance data and complaints\nWork collaboratively with internal teams, residents, and external partners\n\nAbout you\n\nYou will be a highly experienced housing professional with strong strategic, financial and leadership capability.\n\nEssential experience & knowledge\n\nSignificant senior-level experience in social housing or local authority settings\nExpertise in service charges, rent setting, and income collection across multiple tenures\nStrong understanding of leasehold management, Section 20 processes, and managing agents\nExtensive knowledge of housing legislation, including the Landlord & Tenant Act 1985 and Housing Acts\nExperience developing policies, leading change, and presenting to Boards or governance groups\nProven track record of leading high-performing, customer-focused teams\n\nWhat we offer\n\nA senior leadership role with real strategic influence\nThe opportunity to shape and modernise key services\nA collaborative, values-led organisational culture\nThe chance to make a meaningful difference to our residents\n\nAdditional information\n\nThis role is subject to a Basic Disclosure and Barring Service (DBS) check.\n\nBlue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people

Operations and Business Manager – Spider is advertising on behalf of a specialist professional services business seeking an Operations and Business Manager to join their office-based team on a full-time, permanent basis in Mid Suffolk.\nFantastic company benefits include:\n Competitive Salary: £45,000 - £50,000 per annum, depending on experience\n Holiday: 25 days annual leave + bank holidays\n Additional: Team performance related bonus and enhanced pension\nAbout the role:\nThis is a newly created role with a clear focus on supporting the future growth and development of the business. Working closely with the Founder and wider leadership team, you will become a trusted right-hand person to a creative and entrepreneurial founder, helping to turn ideas into action and ensuring the business continues to thrive.\nAs Operations and Business Manager, you will take ownership of the day-to-day running of the business, providing leadership across operations, client services, finance, HR, systems, compliance and team development. This is a varied and rewarding role within a fast-paced but supportive and informal environment, where you will have the opportunity to influence the future direction of the organisation while helping people and processes perform at their very best.\nKey Duties include:\n Lead the day-to-day delivery and continuous improvement of service operations, ensuring efficient, high-quality service across all client groups.\n Oversee business systems, IT infrastructure, CRM platforms, and operational processes, ensuring they remain effective, scalable, and fit for purpose.\n Support the Founder by managing operational activities, contributing to strategic planning, business growth, pricing strategies, and profitability objectives.\n Lead recruitment, HR processes, performance management, staff development, training, and the implementation of KPIs and operational performance measures.\n Drive operational efficiencies, automation initiatives, service enhancements, and expansion into new markets and service areas.\n Maintain exceptional service standards for high-profile clients, while building and managing relationships with key industry stakeholders and representing the business at industry events.\n Ensure compliance with regulatory requirements, documentation standards, audit readiness, and risk management processes across the organisation.\n * Support the Founder in looking for opportunities for business development.\nAbout you\nAs Operations and Business Manager, you will bring significant leadership experience gained within a professional services, advisory, travel, creative or similarly client-focused environment. You will have a strong understanding of business operations, finance, HR and customer service, with a proven ability to support and develop teams, improve processes and successfully manage multiple priorities.\nCommercially aware and solutions-focused, you will be comfortable balancing operational performance with people-focused leadership. You will enjoy working closely with senior stakeholders, contributing ideas, challenging constructively when appropriate, and helping to create positive change across the organisation.\nHighly organised and approachable, you will possess excellent communication and relationship-building skills, with the ability to engage confidently with colleagues, clients and external partners alike. You will be collaborative, proactive and resilient, with a genuine enthusiasm for helping a growing business succeed. An interest in the creative arts and wider cultural sector would be highly advantageous. Due to the location of the office, a full driving licence and access to your own vehicle will be required.\nAbout them:\nThis is a unique opportunity to join a growing specialist professional services business at an exciting stage of its development. As a newly created role with future succession planning in mind, the position offers significant scope to shape operations, influence growth and become a key member of the leadership team.\nYou will work closely with a creative and entrepreneurial Founder, supporting the delivery of their vision while helping to build a sustainable and scalable business for the future. The organisation offers a collaborative, supportive and informal working environment where initiative, fresh thinking, strong relationships and a genuine passion for delivering excellent service are highly valued.\nIf you have the relevant skills and experience for this Operations and Business Manager role and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you.\nPlease check your email inbox and spam/junk folder for any correspondence for this role. If you require any reasonable adjustments or information in an alternative format, please inform us as soon as possible so that appropriate arrangements can be made.\nAdditional keywords: General Manager, Business Manager, Operations Manager, Senior Manager, Professional Services, Business Operations, Team Leadership, People Management, HR Management, Client Services, Process Improvement, Stakeholder Management, Business Growth, Strategic Planning, Commercial Management, Organisational Development, Operational Excellence, Leadership Team\nThis vacancy is being advertised and handled through Spider, the region’s Online Job Advertiser. We take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. You may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondence on receipt of your application

This is a fantastic opportunity for a CTA / ACCA / ATT qualified professional with practice experience who is looking to step into a client-facing, advisory-focused tax role with progression to Manager level. Ensure compliance with UK tax legislation and keep up to date with regulatory changes. Resp

RM Recruit are working with an excellent organisation based in Newcastle-Under-Lyme who are actively seeking a detail-oriented Executive Assistant/Governance Partnere to join their team on a full-time, permanent basis working 37 hours per week. This role is home based with the office presence set at once/twice per week. As the ideal candidate, you will provide high-quality administrative and governance support to senior leaders and committees. Your responsibilities will include preparing agendas, attending and accurately minuting meetings, coordinating governance processes, and ensuring compliance with regulatory and internal frameworks. This is a pivotal role for someone who thrives in a structured environment, enjoys working collaboratively, and brings a solid understanding of governance best practices. Key Responsibilities: • Provide comprehensive administrative support to governance functions, including scheduling meetings, preparing documentation, and maintaining accurate records., • Attend governance meetings, ensuring high-quality and timely minute-taking., • Assist in the preparation and distribution of agendas, reports, and papers in line with agreed timelines., • Maintain governance records and registers, ensuring accuracy and compliance with internal policies and statutory requirements., • Support the organisation’s governance framework, ensuring policies and procedures are regularly reviewed and updated., • Liaise with senior leaders and board members professionally and confidentially., • Contribute to the continuous improvement of governance processes and systems. Person Specification • Proven administrative experience, ideally within a governance, compliance, or board support setting., • Strong minute-taking skills and attention to detail., • Excellent written and verbal communication skills., • Sound knowledge of governance principles and processes (experience in the public or third sector is an advantage)., • Ability to handle confidential information with discretion., • Organised, proactive, and capable of managing multiple priorities., • Proficient in Microsoft Office and comfortable using digital systems for records and communications. If you are a strong communicator with excellent organisational skills, on the lookout for a new challenge, we encourage you to apply. RM Recruit is committed to Equality, Diversity and Inclusion and will treat all applicants equally irrespective of sex, sexual orientation, marital/civil partnership status, age, disability, race, religion, pregnancy, ethnic or national origin.

ABOUT IQ-EQ We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$750 billion. We work with 13 of the world’s top-15 private equity firms. Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts. Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding. At IQ-EQ UK, we don’t just talk about being a great workplace – we’ve been recognized for it. Recently named in The Sunday Times Best Place to Work 2025 we craft spaces where potential is nurtured, individuality is celebrated, and careers flourish. Loving where you work shouldn’t be a bonus, it should be the baseline. As a Client Accountant, you’re a detail-oriented team player with great organizational skills. Your responsibilities include day-to-day management of private equity or real estate clients, reviewing financial statements, ensuring accurate communication of cash movements, and overseeing the preparation and completion of client deliverables. What you will do • You’ll work closely with your line manager to ensure financial statements meet the funds’ reporting requirements, e.g., UK/French GAAP or IFRS, • You’ll review investor drawdown calculations to ensure accuracy of figures as funds seek access to their commitments from investors, • You’ll review investor distribution calculations to ensure the flow of funds from the sale of an investment are accurately recorded so that proceeds are appropriately allocated and paid to investors, • You’ll ensure the accurate communication of all cash movements between the fund and its investors through the issuance of relevant notices to investors, • You’ll oversee the preparation and completion process of client deliverables including agreeing timetables with clients, and thereafter What we offer • Comprehensive remuneration: Motivating financial packages based upon market rates for your role and is proportionate to your qualifications, level of experiences and skills profile, • Wellbeing: Additional social benefits such as private health and dental cover, life assurance, discounted gym membership, eye test and corporate GP, • Annual leave: All our employees are entitled to 25 days paid leave, plus all UK public holidays. Enhanced maternity and paternity, including shared parental leave and adoption leave, • Flexible working: We recognize the value of working flexibly and is keen to ensure all employees enjoy an excellent work-life blend. As such, we are open to conversations with employees related to setting up flexible working arrangements, • Support and development: We will ensure you have the right training, tools and development plan to grow and improve your skills every day., • Fluent in French, • Preference of experiences in French GAAP or French Accounting Standards, • You are ACCA/ACA/CIMA part or fully qualified or qualified by experience, • You have previously worked in financial services or accounting practices working on multiple client relationships, • You have experience reviewing working paper files and financial statements, including disclosures or alternatively can demonstrate strong accounting background through previous experience and CPD, • You manage client relationships and experience with resolving issues directly with clients, • You have experience in supporting and mentoring junior team members. OUR COMMITMENT TO YOU AND THE ENVIRONMENT Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment. There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee. Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5,800+ employees - from 94 nationalities, across 25 countries - to each achieve their potential. Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced. We’re committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success leads to our sustainability and success. We’re emotionally invested in our clients right from the beginning.

_ is an On-Demand Talent Platform specialising in the IT and technology sector. We have an opportunity live at the moment looking for an Infrastructure Engineer (Virtualisation) with one of our enterprise clients. All proposals will be reviewed on the Gigged AI platform. In order to send a proposal please head to https://app.gigged.ai/find-a-gig/6gd09q70AEL and create a free talent profile. Start: ASAP Duration: 6-month rolling contract (likely 1–2 years) Rate: £550 per day (inside IR35) Location: Hybrid – 2 days per week in Sheffield office to start (may reduce once established) We are seeking an experienced Infrastructure Engineer (Virtualisation) to join a leading financial services organisation on a contract basis. You will design, build, and support enterprise virtualisation platforms across on-premises and hybrid environments, ensuring stability, performance, and regulatory compliance. This role is key to maintaining secure, resilient, and cost-effective infrastructure, enabling application and platform teams to deliver change safely. Virtualisation Platform Engineering & Operations Build, operate, and maintain enterprise virtualisation platforms (VMware vSphere/ESXi, Hyper-V). Provide day‑2 operational support: monitoring, troubleshooting, performance tuning, capacity optimisation. Execute patching, upgrades, firmware updates, and hardware lifecycle activities. Ensure high availability, clustering, failover, and recovery mechanisms. Platform Lifecycle & Capacity Management Own platform lifecycle processes: build standards, upgrades, decommissioning, technical refreshes. Conduct capacity planning and forecasting to meet business demand. Identify and remediate single points of failure; support disaster recovery testing. Automation & Standardisation Develop and maintain automation for provisioning and configuration (scripting/Infrastructure as Code). Standardise virtualisation builds, templates, and configurations. Support integration with cloud and container platforms in hybrid delivery models. Incident, Problem & Change Management Act as escalation point for complex incidents. Perform root cause analysis and implement preventive actions. Support controlled change execution following ITIL processes. Security, Risk & Compliance Ensure platforms meet security standards, hardening guidelines, and regulatory requirements. Support audits with documentation and operational evidence. Manage vulnerabilities, configuration drift, and access controls. Collaboration & Documentation Work closely with storage, network, OS, cloud, and application teams. Provide technical input for designs and onboarding. Maintain documentation, runbooks, and operational procedures. Essential: Experience with enterprise virtualisation (VMware vSphere/ESXi/vCenter or equivalent). Proven infrastructure engineering or platform operations experience in enterprise environments. Hands-on with upgrades, patching, performance tuning, troubleshooting. Knowledge of server hardware, storage, and networking related to virtualisation. ITIL-aligned operational experience. Strong analytical, troubleshooting, and documentation skills. Desirable: Experience in financial services or regulated industries. Scripting/automation experience (PowerShell, Python) and Infrastructure-as-Code. Knowledge of hybrid integration between virtualisation, cloud, and containers. Disaster recovery/business continuity experience. Personal Attributes: Ownership and accountability for platform stability. Ability to work in global, multi-disciplinary teams. Clear communication with technical and non-technical stakeholders. Proactive, focused on continuous improvement and risk reduction.

The Opportunity: Nigel Wright is partnering with a leading non-profit organisation to recruit a Business Development Manager. This newly created role will be instrumental in driving the organisation's income generation through a strategic blend of targeted business development, securing long-term grant funding, and enhancing major donor philanthropy. Hybrid/Remote working with regular travel to the North/ Role Profile: • Collaborate with senior leaders on strategic initiatives to enhance market position and bid accuracy., • Drive business development, manage the pipeline, and oversee bids by staying informed on industry trends and competitors., • Engage in market events and seek partnerships to broaden the organisation's influence., • Prepare proposals with input from operational staff., • Maintain a robust pipeline of business development and grant activities., • Develop applications for trusts and foundations, focusing on significant grants., • Support senior leadership in cultivating relationships with major donors., • Manage public donations, lead fundraising efforts, and ensure regulatory compliance., • Create quarterly reports to inform funders of the charity’s impact. Person Specification: • Skilled in navigating commissioning frameworks, dynamic purchasing systems, social impact projects, and services commissioned by local authorities., • Proven track record of writing and securing competitive tenders., • Extensive experience in generating substantial, multi-year income from charitable trusts and foundations., • Skilled in creating and implementing effective income generation strategies., • Proficient in establishing and nurturing relationships with high-net-worth individuals., • Outstanding communication abilities, adept at fostering relationships, networking, influencing others, and effectively delivering messages to a wide range of audiences., • Hybrid/Remote with visits to Newcastle HQ and plus occasional UK wide travel

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍 London/Cardiff/UK Remote | 💰c.£190,000-£210,000 + Incentive Awards tied to your performance + | ⭐ Our Legal team and you We're looking for a Group Legal Director of Employment, Incentives & Pensions at Monzo. This role will have day-to-day responsibility for managing all legal matters associated with Monzo's employment, incentives and pensions (‘EIP’) matters in the UK and Europe. Reporting to Monzo's General Counsel for Group Centre and often working directly with Monzo’s Chief Legal & Administrative Officer, you will operate as the most senior legal leader for people, reward and workforce strategy globally. You will be at the intersection of people strategy, regulation, governance and technology, with direct impact on Monzo’s long-term success and operating model. You will work at Executive level in the organisation in close partnership with our Group Chief People Officer, our People team, Monzo's VP of Reward and our Chair of the Remuneration Committee. You’ll lead on a wide range of EIP related legal matters within a bank regulatory compensation framework (including but not limited to CRD V and SMCR). You’ll have a solid grounding in all types of incentive structures including but not limited to share options. This role will be a part of the leadership team for the Legal & Board Governance Collective. 🔑 You’ll play a key role by… • Providing strategic legal advice and commercial solutions on EIP matters impacting the Monzo Group as a whole, as well as its subsidiary legal entities (in the UK and EU)., • Being a trusted adviser and partner to the Group Chief People Officer, the Executive leadership and People team, including in developing policies, procedures, guidance, and templates relevant for a range of EIP legal matters., • Working with Monzo’s VP of Reward, the Reward team and our Chair of the Remuneration Committee on compensation arrangements and remuneration policies and practices with a sound understanding of different reward and compensation structures including share options., • Managing a team of two senior employment lawyers and helping to mentor and support other lawyers across the wider team., • Providing EIP advisory legal support to the business as required across the entire employee life cycle—from hiring (including executive service contracts), people processes, and departures, and managing any contentious EIP legal matters., • Supporting international EIP projects and matters in the EU and other jurisdictions as the business continues to scale, coordinating with in-country General Counsels and their teams., • Working proactively and collaboratively with members of the wider Legal, People, Reward, Tax, Risk & Compliance, & Finance Collectives on a variety of EIP related matters, ensuring coordination across control functions and business teams., • Developing and implementing internal frameworks, processes, and procedures to increase the efficiency and scalability of EIP legal advice across the Monzo Group and its subsidiary entities, including empowering the people and business teams with appropriate guidance and tools., • Delivering training, sharing insights from your work, and helping educate others on EIP matters, providing forward-looking guidance on key legal and regulatory developments, risks, and opportunities., • Managing relationships with our external legal counsel and working with others in the Collective to ensure we are optimising our legal spend on EIP matters and obtaining best value., • Supporting the broader Legal & Board Governance Collective in continuing to build a world-class and scalable, high-performing legal team, including championing technology innovations to streamline workflows and increase scalability (and yes, you get to work with us in developing our Generative AI based solutions!) 🤩 We’d love to hear from you if… • You have significant post-qualification experience in the field of employment law, and preferably also incentives and defined contribution pensions related matters (c.15 Yrs PQE+ as a guide, but not a prerequisite), • You have outstanding technical skills and strong knowledge of employment law, and preferably also incentives and pensions matters having spent time in private practice and ideally time in house. If you have spent time at a bank and/or financial technology company managing EIP matters that is a plus., • You are a strategic thinker, a strong communicator and a keen problem solver who knows how to assess risk and recommend solutions that balance business and risk perspectives, • You are happy handling the widest range of legal issues that may arise even where outside your core areas of expertise, and can sensibly assess when best to engage external counsel in a cost effective way, • You are comfortable operating at all levels of the organisation up to the Executive and Remuneration Committee, but can also roll your sleeves up and get things done, • You're passionate about the intersection of banking and technology and the transformation unfolding in consumer finance and the future world of work practices, and what we are doing here at Monzo excites you! Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating an inclusive and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply - even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! In-house experience in financial services is preferred, but is not essential for the right candidate. 🌈 The application journey has 3 key steps • Recruiter call, • Initial call, • Full loop: Technical, Behavioural & Leadership interviews Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on _ 🙌 What’s in it for you 💰circa £190,000-£210,000 salary range + Incentive Awards tied to your performance + Benefits ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚 Learning budget of £1,000 a year for books, training courses and conferences ➕ And much more, see our full list of benefits _ #LI-DH1 #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Is this your chance to join the team constructing one of Scotland's largest offshore wind farms? Inch Cape Offshore Wind Farm Inch Cape is a 1080MW offshore wind farm situated 15km from the Angus coast in the North Sea. The power it generates will be transmitted 85 kilometres to a new substation at Cockenzie, in East Lothian from where it will enter the national transmission system. Inch Cape is a more than £3 billion infrastructure project that will make a significant contribution to the UK’s carbon emissions reduction targets. Once complete its 72 turbines will generate enough electricity to power almost half the homes in Scotland. Summary of Assignment: The Senior Contract Manager – WTG Package will be responsible for managing key commercial and contractual aspects of the WTG Package for the Inch Cape Offshore Wind Farm, currently in the construction phase. This includes the administration and oversight of the Turbine Supply Agreement, Charter Party Agreement for the WTG Installation Vessel, and the Pre-Assembly Port Lease and Services Agreements. The role requires strong contractual knowledge, negotiation skills, and a proactive approach to risk and opportunity management within a complex, multi-contract package. Travels required: Mainly WFH with some travels to the Edinburgh office for meetings as and when required (around 2 -3 days a month)Main office: Ground Floor New Clarendon 114-116 George Street EH2 4LH, EdinburghWorking hours: Flexible times - Monday to Friday - 7.5h a day (normally between 8am and 6pm) Responsibilities • Lead the contract management of the Turbine Supply Agreement (TSA), ensuring compliance, timely deliverables, and alignment with project objectives., • Manage the Charter Party Agreement for the WTG Installation Vessel, including commercial administration, change management, and coordination with marine logistics and vessel operations teams., • Administer the pre-assembly port lease and services contracts, ensuring operational and contractual obligations are met by all parties., • Act as the main point of contact for contractual matters within the WTG Package, liaising with legal, procurement, project controls, and engineering disciplines., • Draft, review, and negotiate contract amendments, variations, change orders, claims, and commercial correspondence., • Support resolution of disputes or claims through negotiation or formal processes as required., • Track and manage contract performance, payment schedules, milestones, and deliverables., • Provide commercial reporting, risk analysis, and contract status updates to the WTG Package Director and Project Director., • Ensure alignment with broader project contracting strategies and governance requirements., • Participate in package-level risk and opportunity reviews and implement mitigation or value-enhancing strategies. Skills: • Excellent negotiation, analytical, and interpersonal skills., • Proven ability to work in multi-disciplinary teams in high-pressure project environments., • Strong commercial acumen and risk management capabilities., • Ability to work proactively and flexibly in a start-up / build-up environment Knowledge: • Minimum 5-7 years’ experience in contract management or commercial roles in large infrastructure or energy projects, preferably in offshore wind or marine construction., • Strong understanding of FIDIC, BIMCO, and other relevant contractual frameworks., • Direct experience managing turbine supply agreements and vessel charter contracts is essential., • Excellent knowledge of offshore safety management systems and statutory requirements, • Familiarity with UK offshore wind regulatory framework (including G+ guidelines, HSE regulations, and Marine Management Organisation requirements) Qualifications: • Degree in Law, Business, Engineering or a related discipline If you wish to make a big impact in renewables and being involved in this innovative project do not hesitate to apply. More roles will be advertised soon, so feel free to reach out and share! Website: _ Any questions please reach out to _ HR team at Inch Cape offshore wind Think you are an ideal candidate? Apply now using the button above

International Sales Manager | Wholesale | Marketplace | £60,000 - £80,000 Benefits: Hybrid/Remote Working 25 Days Holiday Allowance Exclusive Product Discount Healthcare Bonus Schemes. Flexible Working Hours Wellness Perks This is a brilliant opportunity to join a growing fashion brand that's making waves globally. With big plans, bold moves, and a seriously exciting journey ahead, we're looking for someone to take our international wholesale and digital marketplace presence to the next level. If you're someone who thrives in fast-paced environments, knows the international fashion game inside out, and brings a mix of strategic thinking and great vibes-keep reading. What's the role all about? As our International Wholesale Manager, you'll be at the heart of our global expansion-spotting opportunities, building partnerships, and driving commercial success across wholesale and marketplace channels. Think of it as a mix of strategy, relationship-building, commercial know-how, and a whole lot of growth. What you'll be doing:Global Wholesale & Distributor Growth Manage and grow global accounts-hitting KPIs, boosting sales, and expanding brand visibility. Identify and present new market opportunities aligned with business goals. Influence commercial planning across product launches, pricing, and tiering. Understand and navigate international legal, cultural, and compliance differences. Negotiate contracts confidently, ensuring smart, risk-managed deals. Be a team player with great communication skills and a solutions-first mindset. Marketplace Management Lead the performance and growth of digital marketplace channels across multiple territories. Identify, evaluate, and launch new marketplace opportunities across the UK, Europe, and further afield. Adapt strategies to fit local trends, customer behaviours, and regulatory requirements. Analyse competitor activity and optimise pricing strategies accordingly. Continuously review and refine marketplace performance-making smart, data-led decisions. Nurture existing marketplace accounts and turn them into growth engines. International Business Development Manage a portfolio of international distributors and wholesalers across key regions: EMEA, GCC, AUS & USA. Actively source and secure new partnerships to drive brand reach and revenue. Project manage the setup of a European 3PL. Build and deliver clear international strategies with scalable growth plans. Drive operational excellence across international trading-ensuring efficiency and best practice. BBBH34075

What we do? Aion Bank is a fully regulated European bank and credit institution, combining Vodeno’s cutting-edge, private blockchain-based platform with its ECB banking license, strong balance sheet, and deep regulatory expertise. Our mission is to provide a comprehensive suite of embedded banking solutions, enabling businesses to seamlessly integrate financial services into their offerings. As part of the UniCredit Group, Aion Bank and Vodeno will accelerate their digital banking offer in strategic markets and will act as a sandbox for innovation for the wider UniCredit Group. Aion Bank and Vodeno's existing Banking-as-a-Service (BaaS) offering across key European markets, including Germany and Poland, will see the bank embed its services - ranging from account access and deposits to lending, payments and loyalty programs - directly into non-banking digital platforms, facilitating seamless customer experiences. At Aion Bank, our biggest strength is our people—a team of highly intelligent, creative, and ambitious professionals who thrive in a fast-paced, innovative environment. We believe in delivering results while fostering a culture of passion and collaboration. We are currently looking for a BaaS Business Development Manager/Director in the UK ready to join our adventure and share our ambition. This is a truly unique opportunity for someone who has the ambition to play a crucial role growing business with clients across Europe. What you will be doing? Strategic planning: develop and implement comprehensive business development strategies to achieve company objectives. Identify and pursue new market opportunities to drive revenue growth. dentify and pursue new market opportunities to drive revenue growth. Actively contribute to business development strategies to achieve company objectives. Client acquisition: lead efforts in acquiring new clients. Cultivate and maintain strong, trust-based relationships with key clients Revenue generation: meet and exceed sales targets through effective lead generation, prospecting, and leading negotiations from start to finish Cross-functional collaboration: work closely with internal teams, including product development, legal & compliance, finance and delivery, to ensure seamless execution of business strategies Market analysis: stay abreast of industry trends, market dynamics and competitor activities. Conduct market research and analysis to identify emerging opportunities Skills you should have 5+ years of proven track record of success in business development within the fintech sector is a must. In particular you need to bring experience from selling BaaS or lending solutions Strong understanding of lending, financial markets & products and industry regulation Local knowledge of the Italian, French, Spanish or DACH market is a clear added value Ability to work autonomously and maintain high productivity in an international context Excellent communication, negotiation and interpersonal skills Strategic mindset with the ability to identify and capitalise on business opportunities Ability to communicate fluently in English. What we offer You will get an opportunity to work in an innovative, digital bank applying state of the art approaches and technologies. In line with our commitment to continuous learning, we offer an individual development budget to support your professional development. We will provide you with additional funds to cover private medical care. We believe in supporting our employees' overall health, including mental well-being. We offer coverage for psychological consultations should you ever need someone to talk to We offer a free premium bank account at UniCredit. We provide our team members with Apple MacBooks to ensure a seamless work and superior user experience. Our process We keep our recruiting process simple: Step 1: Talk with our Lead Recruiter about your experiences and ambitions Step 2: Meet with our Chief Commercial Officer to present and discuss your to date achievements Step 3: Meet with other Senior Leaders for final discussion Our note to you Diverse teams really are the best teams. Research shows that some candidates may hesitate to apply for a job unless they meet every requirement. If you are excited about working with us, we encourage you to apply - even if you're not 100% sure. We are interested in getting to know you and learning about what you bring to the table. Please note that we may close a job posting early if we receive a large number of exceptional applications. Good luck! About us Read more about what we do on our _.

Financial Accountant - 6 Month Contract Location: Cheshire/ Hybrid/ Remote Accountable Recruitment is delighted to be partnering with a dynamic international, PE-backed organisation seeking to appoint an experienced Financial Accountant on a 6 month contract to help with their year end and audit. Role Overview: This opportunity is perfect for a highly skilled and immediately available Financial Accountant who is eager to join a forward-thinking team. With offices across trhe North West, this role can be office based, hybrid or potentially full time from home. Salary/Benefits: • Competitive salary ranging from £250 - 500 per day, • Flexible working arrangements, • 6 month contract Key Responsibilities: • Assist the Group Financial Controller with the month-end close process and production of monthly management account balance sheet reconciliations., • Ensure the maintenance of a robust financial control environment., • Prepare regulatory and other financial compliance returns, managing any related inquiries., • Handle routine tax compliance returns for VAT, including the weekly review of tax codes., • Support the preparation of year-end group accounts and the audit process., • Aid in the production of year-end group reporting., • Assist external auditors requests as needed. Reporting Line: You will report directly to the Group Financial Controller. Ideal Candidate: • ACA or ACCA Qualified Accountant, • Proven experience in a year-end focused Financial Accountant role, • Advanced Excel skills, capable of handling bulk data/system exports and utilising appropriate formulas., • Excellent communication and relationship-building skills at all levels within the business., • Self-motivated with a strong work ethic., • Highly organised, able to manage a wide variety of tasks and meet continual tight deadlines., • Experience working with external advisers is a plus. Interview Process: Interviews will be conducted as soon as possible. We encourage interested candidates to apply promptly. Join a thriving team and contribute to a growing organisation with bags of flexibility. Apply now to take the next step in your career!

Title: Midweight Designer (3-5 years experience) Reporting to: Design Manager Hours: 9-5 GMT Location: Based in the Glasgow office 4 days per week during onboarding, reducing to 3 days per week thereafter, with occasional travel to Edinburgh for company meet-ups. Salary: £27,000 per annum Introducing hyble! Things move quickly at hyble! We're a team of passionate individuals who love what we do and are always striving for the best. If you're looking for a company that values your contributions and offers exciting challenges, this might be the place for you. We're a fast-growing marketing technology company serving customers in over 50 countries. Just six years ago, we were a tight-knit team of 12 crammed into a tiny office in a start-up incubator. Fast forward to today, and we’ve transformed into a dynamic team of over 90 passionate individuals spanning three continents partnering with some of the world's biggest alcoholic beverage brands. Right now, we’re expanding rapidly into North America as a result of signing a transformational contract with the largest Wine and Spirits Distributor in the USA, who also happens to be the 11th biggest privately owned company in the US. Our Purpose Our goal is to create a lasting positive impact by disrupting a traditional industry that’s operated the same way for over 50 years. It blows our minds that sales reps have to spend weeks creating something as simple as a poster. And we’re horrified by the amount of obsolete Point of Sale we see being sent to landfill. So, we're on a mission to solve these issues once and for all. Our technology platform “hyble” empowers sales reps in the beverage industry to create on-demand marketing materials that are both brand-compliant and tailored for the specific account. Combined with our enterprise services which enable the change management process and our cloud printing model that enables rapid turnaround print we have a game-changing solution that the market is screaming out for. This innovative approach makes sales reps lives easier by allowing them to support more accounts in less time while also drastically reducing the production of generic marketing content that often ends up in landfill. What’s it really like to work here Working with us is a long way from your average job – it's a unique opportunity to collaborate with brilliant people and be part of what could be the most significant chapter of your professional life. It's where you can realize your full potential, take responsibility and make a huge impact. Here's a glimpse of what it's really like to be a part of hyble: Fast-Paced: Our growth is lightning-fast, and the to-do list is never-ending. Continuous Innovation: We're constantly building and improving our product, systems, and processes. We’re never done. Starting from Scratch: We're building supply chains, teams, processes, and systems from the ground up. Rapid Expansion: Our organization chart gets a makeover every 30 days as we add new people, teams, and capabilities. Resourceful: We’ve got the backing of big name investors but capital efficiency is in our DNA so we’re mindful of every dollar, euro, or pound spent. Global Reach: We work across multiple time zones so we're often taking calls at odd hours to support our global teams. Versatility: We wear many hats and take on tasks that go way beyond our job descriptions. Dynamic Environment: We’re in the “messy middle” of the scaling journey so things can get a bit messy and chaotic at times. Rewarding: But above all, it's incredibly rewarding, engaging, energetic, exciting, and a lot of fun. Who we’re looking for: We're on the hunt for the unconventional folks, the non-conformists, the professional punks, and trailblazers. The rebels who are passionate about solving industry challenges. We’re seeking the 1% who are determined enough to join our adventure, individuals who will relish challenges, learn daily and are driven to build something extraordinary. Most importantly, we're looking for individuals who embody our values: “We’re a Team” “We’re Humble” "We’re Resilient” "Be Yourself” Our work ethic at hyble Our values drive our work ethic. We are looking for people who operate this way as a default setting. Commitment: We're fully committed to our vision, goals and each other. Hands-On: We're not afraid to get our hands dirty. Team-First: The team always comes before individual interests. Hard Work: We go above and beyond, because it matters to us. Responsible: We treat company resources like they're our own. Progress, not perfection: We focus on progress and results, not perfection. We focus on making marginal gains every day and look for shortcuts along the way. Accountability: We make it ours and take ownership and responsibility. Ambitious: We go big or go home. Initiative: We try to see round corners; we spot opportunities, and we always find a way. Growth Mindset: We’re always learning, we’re never done. Challenge Convention: We challenge the mindset of “because we’ve always done this way” Empathy: We deeply care about our customers, suppliers, and employees. If this resonates with you, then read on to discover more about the role you could play in our journey. About the role: We are looking for a Midweight Graphic Designer with strong print experience to join our dynamic team. This role requires a designer who is comfortable working across multiple print formats—both on-premise and off-premise — and can manage a high volume of design tasks under tight deadlines. Working within our Custom Design and Print team, you will be producing point of sale and print marketing materials for some of the world’s leading wine and spirits brands, ensuring designs are visually compelling, brand-compliant, and meet state and industry-specific regulations. The ideal candidate is someone who thrives in a fast-paced environment, is detail-oriented, and has strong organizational skills to manage multiple projects efficiently. If you have a passion for print design, love bringing brands to life, and are eager to work on a variety of print projects within the alcoholic beverage industry, this role is for you! What you’ll do: Design Creation: Develop high-quality print designs across a range of formats, ensuring brand consistency and compliance with industry regulations. Print Production: Prepare print-ready files, ensuring correct formatting, resolution, and colour settings for different print processes. Asset Gathering: Support the team in sourcing, organizing, and preparing branded assets for use in design projects. High-Volume Design Execution: Manage multiple design requests simultaneously, prioritizing tasks effectively to meet deadlines. Regulatory Compliance: Ensure all designs adhere to state and industry-specific regulations, particularly within the alcoholic beverage sector. Collaboration: Work closely with internal teams, clients, and print vendors to ensure smooth project execution. Brand Stewardship: Maintain brand integrity across all designs, ensuring alignment with global and regional brand guidelines. What you’ll bring: Proven experience in print design, with a strong understanding of different print setups and production processes. Ability to work under pressure, handling high volumes of design work efficiently without compromising quality. Excellent file preparation skills, including bleed, colour profiles, resolution, and dielines for production. Strong organizational and asset management skills, ensuring all designs and materials are well-structured and easily accessible. Prior experience producing designs for the alcoholic beverage industry (preferred) Knowledge of compliance regulations related to alcohol advertising and marketing. Proficiency in Adobe Creative Suite (InDesign, Illustrator, Photoshop). A detail-oriented mindset with excellent layout, typography, and composition skills. A proactive and problem-solving attitude, with a keen eye for brand consistency and design accuracy. Proficiency in workflow management software (Asana, Monday, Trello) Familiarity with the US Hospitality and Alcohol Beverage industry (preferred). Knowledge of print processes and US compliance regulations (preferred). An entrepreneurial mindset, with the ability to adapt and drive improvements in a scaling business. A passion for technology and software-driven business efficiency. Commitment to continuous learning and professional development. Some candidates may see this list and feel discouraged because they don’t match all the requirements. If this is your ideal job please apply anyway, there’s a good chance you’re more wonderful than you think you are. What we'll offer: As well as your salary we offer the following, pro-rated to reflect your contract length: Pension. A combined contribution of up 12% of your salary for your future. Reward and Recognition. A bonus scheme based on company performance, with regular recognition along the way. Holidays. 33 days including public holidays, with options to buy or sell extra days. Giving back. 2 paid days leave to support a charity of your choice Wellbeing. We'll support you in looking after your health and wellbeing so you can do your best work. We provide coaching and counselling on demand through our wellbeing partners, Plumm. Health Days. 2 full days or 4 half days to take when you need to refuel and recharge. Collaboration opportunities. Flexibility to work remotely, with opportunities to collaborate with colleagues and contribute to our culture. Grow with us. You'll have opportunities to develop your career in a high pace technology company as part of a great team. Personal Investment. We'll invest in your personal development and give you regular feedback. Open culture. A place where you can bring new ideas, try doing things differently, and have a real impact. You could belong here: To deliver brilliant marketing to hyble’s global drinks suppliers and their customers we need to build a company that is reflective of their diversity. We are building an inclusive workplace that promotes and values difference, where everyone, from any background, can do their best work and be proud to belong. For more information about us visit _ or check out our socials. Your application has been successfully submitted! _

📍London, Cardiff or Remote | 💰 £86,000 - £100,000 + Incentive Awards tied to your performance + | ✨ ⭐Our Risk & Compliance team At Monzo we do things differently: we truly care about providing a phenomenal experience for our customers. We believe there’s a better way to do banking, and we want to be the best possible (fully compliant!) bank without getting stuck in the old ways of doing things. We’re looking for a Senior Compliance Advisory Manager to join our second line of defence (2LoD) Compliance Team as part of our Risk and Compliance Collective.We’re looking for a pragmatic, collaborative and experienced senior compliance manager with deep knowledge of FCA rules and associated regulations, who is passionate about Monzo's mission to make money work for everyone. This role will have day-to-day responsibility for advising on compliance matters associated with Monzo’s Borrowing Collective covering primarily Homeownership (mortgage credit broking) as well as supporting on our unsecured products (loans, overdrafts, Flex) reporting directly to Monzo’s Head of Compliance Advisory. This role will partner directly with our Product teams to ensure we fulfil our Consumer Duty requirements, launch products safely and meet our regulatory compliance obligations. This will require experience of advising on FCA requirements as well as a grounding in the wider retail banking and payments landscape and requirements. 🔑 You’ll play a key role by... • Working proactively and closely with the Product teams in Borrowing to provide clear and accurate technical compliance advice across a number of areas (FCA Handbook primarily, though not exclusively, MCOBS, CONC, PRIN)., • Providing compliance advice and guidance on financial promotions, supporting both the Marketing and Financial Promotion teams., • Building and maintaining proactive, effective and constructive relationships with fellow Compliance team members, supporting the Compliance Leadership and regularly liaising with first line Risk, Legal and Audit., • Supporting the vision, strategy and direction of Conduct and Compliance Advisory, consistent with the CRO’s broader strategy for the Risk, Compliance and Financial Crime Collective., • Promoting the culture and practice of compliance within Monzo through training, coaching and constructively challenging first line colleagues., • Challenging our policies and procedures to make sure that we’re providing great customer outcomes and meeting regulatory requirements., • Collaborate with the wider Compliance team in creating and updating compliance policies and procedures to reflect current regulatory requirements., • 2LoD support and oversight on Regulatory Breach and Incident Management., • Exploring new ways to streamline, automate and enhance Monzo’s approach to compliance and conduct risk management., • Delivering continuous improvement to the function and helping to create a Compliance ‘centre of excellence’. This role requires strong communication & collaboration skills with a ‘ hands-on ’ approach, to ensure that regulations are fully understood, our products are ‘compliant by design’ and our customers' needs are being met. 🤩 We’d love to hear from you if… • You have in-depth knowledge of Mortgage Conduct of Business (MCOB) rules and solid experience advising on regulatory requirements for mortgages broking including mortgage and protection advice., • Have a strong understanding of Consumer Duty., • CeMAP qualification not essential but could be advantageous., • You have gained hands-on regulatory experience and practical understanding of relevant regulation having ideally spent time in house at a bank, and/or financial technology company advising on regulatory conduct compliance matters., • You like to be where the action is and thrive in fast paced environments where you can take the lead and shape new products and initiatives by building strong, mutually respectful relationships., • You are a strategic thinker, a strong communicator and a keen problem solver who knows how to assess risk and recommend solutions that balance business and risk perspectives., • You have working knowledge of the role of the Risk and Compliance function within the 3 lines of defence model., • You're self-motivated, highly organised and focused on executing well., • You're able to work independently and with changing priorities., • You’re able to build strong, mutually respectful relationships with diverse teams., • You have a genuine interest in the role of Compliance and recognise the value of compliance being a competitive advantage in a business like Monzo., • You have a passion for compliance and are excited about the future of banking and want to work with us to shape it. The Interview Process: Our interview process involves three main stages: • Recruiter Call (30mins), • Initial Call (30 mins), • Final stage (x3 interviews) consisting of a case study, role specific interview, and collaboration interview Our average process takes around 3-4 weeks but we will always work around your availability. 🙌What’s in it for you 💰£86,000 to £100,000 + Incentive Awards tied to your performance ➕ benefits 📍This role can be based in our London or Cardiff offices, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. ➕ Plus lots more! _. #LI-TK1 #LI-Remote

Dentons is designed to be different. We are driven to always be the firm of the future, to challenge the status quo, and to provide holistic business solutions to our clients in new and innovative ways. We are the lightbulb moments. The bold ideas. We are the world's largest global law firm, with 12,000+ people across 80+ countries. Driven by the diverse perspectives of our people, our clients, and our communities, we combine local knowledge with global insight. We’re looking for a highly skilled 3E Templates Developer to join our European team and take ownership of designing, developing, and maintaining billing templates within the Elite 3E, currently on-prem ecosystem. This role is central to ensuring that our billing output is accurate, compliant, and tailored to the diverse requirements of our offices across 18 European countries. You’ll collaborate closely with Finance, Billing, IT, and Practice Groups to deliver templates that meet local regulatory standards, reflect regional billing practices, and support firmwide operational excellence. This is a fantastic opportunity for someone who enjoys combining technical mastery with cross-border business understanding. Template Development & Technical Expertise • Design, build, and maintain Elite 3E templates using XML, SQL and the full suite of 3E template technologies., • Implement advanced logic, conditional formatting, and client-specific billing rules using the underlying 3E data model., • Ensure templates are optimized for performance, maintainability, and scalability across multiple jurisdictions., • Stay current with Elite 3E template architecture, including Design Gallery, template rendering engines, and 3E schema updates. Local Compliance & Regional Adaptation • Develop templates that comply with local legal, tax, and regulatory requirements across Europe, including VAT rules, statutory invoice elements, language variations, and jurisdiction-specific billing formats., • Partner with regional finance teams to understand country-specific billing practices and incorporate them into template logic., • Maintain documentation of local variations and ensure consistent governance across all regions. Requirements Gathering & Collaboration • Work with Finance and Billing to translate business needs into technical specifications., • Participate in discovery sessions and provide expert guidance on what is technically feasible within the 3E template framework., • Collaborate with cross-functional teams to ensure templates align with firm standards and client expectations. Testing, Quality Assurance & Support • Conduct thorough testing of templates, including data validation, formatting checks, and jurisdiction-specific compliance., • Support UAT cycles, troubleshoot issues, and implement fixes efficiently., • Provide ongoing support for template-related incidents, enhancements, and change requests. Accountabilities and Responsibilities Template Development & Technical Expertise • Design, build, and maintain Elite 3E templates using XML, SQL and the full suite of 3E template technologies., • Implement advanced logic, conditional formatting, and client-specific billing rules using the underlying 3E data model., • Ensure templates are optimized for performance, maintainability, and scalability across multiple jurisdictions., • Stay current with Elite 3E template architecture, including Design Gallery, template rendering engines, and 3E schema updates. Local Compliance & Regional Adaptation • Develop templates that comply with local legal, tax, and regulatory requirements across Europe, including VAT rules, statutory invoice elements, language variations, and jurisdiction-specific billing formats., • Partner with regional finance teams to understand country-specific billing practices and incorporate them into template logic., • Maintain documentation of local variations and ensure consistent governance across all regions. Requirements Gathering & Collaboration • Work with Finance and Billing to translate business needs into technical specifications., • Participate in discovery sessions and provide expert guidance on what is technically feasible within the 3E template framework., • Collaborate with cross-functional teams to ensure templates align with firm standards and client expectations. Testing, Quality Assurance & Support • Conduct thorough testing of templates, including data validation, formatting checks, and jurisdiction-specific compliance., • Support UAT cycles, troubleshoot issues, and implement fixes efficiently., • Provide ongoing support for template-related incidents, enhancements, and change requests. Education, Experience and Certifications • Proven experience developing Elite 3E templates, including deep familiarity with the underlying 3E template technology stack., • Strong proficiency with XML, SQL and related reporting tools., • Solid understanding of 3E data structures, billing workflows, and financial processes in professional services environments., • Experience working with multi-country billing requirements, including VAT, statutory invoice elements, and language-specific formatting., • Ability to analyze complex requirements and translate them into scalable, compliant technical solutions., • Excellent communication skills and comfort working with both technical and non-technical stakeholders., • High attention to detail and a commitment to accuracy. Nice-to-Have • Experience with other Elite 3E modules., • Background in legal, consulting, or other professional services industries., • Experience working in a multinational environment with distributed teams. Remuneration and benefits package will reflect the successful candidates experience and country where hired.

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to accomplish their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. We are looking for an experienced Gaming Business Development Manager within our Go-To-Market function. Reporting to the Head of Sales, you'll partner with our vertical account management teams, focusing on new business activity with some of our largest existing customers and prospects. This is a fantastic role for a driven sales professional who will lead the charge in selling Experian's Identity & Fraud and Consumer Information solutions, including data services, analytics, and software, across the customer lifecycle. Your mission: help gaming operators combat bonus abuse, ensure smooth onboarding, enhance customer experience, and meet evolving compliance and regulatory requirements. You'll work with existing gaming clients and target new logos to uncover business challenges and deliver innovative solutions. You will own the go-to-market strategy for the Gaming vertical and the have the following responsibilities: • Identify new business opportunities and develop strong relationships within allocated accounts., • Translate sales objectives into actionable plans and measurable targets., • Ensure a seamless, positive client experience throughout the sales process., • Develop both long-term (1–3 year) strategic initiatives and short-term tactical programmes to achieve growth., • Contribute to the development of overall strategic account plans., • Provide accurate forecasts backed by data-driven insights, including market trends and competitive activity., • Proven success in driving new business sales within the Gaming sector., • Strong understanding of the regulatory environment shaping new business opportunities., • Build networks, strategise effectively, and position identity and fraud solutions in collaboration with clients., • Passion for sales, fraud prevention, and authentication, • Tailor communication style to suit diverse audience internally and externally across all levels. Benefits package includes: • Hybrid working, • Great compensation package and uncapped commission, • Core benefits include Pension, Bupa healthcare, Sharesave Scheme and more, • 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave. Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward and recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. #LI-DS1 #LI-Roam Experian Careers - Creating a better tomorrow together _

About StarComplianceStarCompliance is on a mission to make compliance simple and easy. Trusted globally by enterprise financial institutions, the user-friendly STAR platform empowers organizations to achieve regulatory compliance while safeguarding their integrity and business reputations. Through a customizable, 360-degree view of employee activity, the STAR software enables firms to automate the detection and resolution of potential areas of conflict while streamlining daily workflows and increasing efficiency. Location: Candidates MUST be UK based and have right to work. We are seeking a highly skilled and pragmatic Site Reliability Engineer (SRE) to help lead our evolution from legacy single-tenant monoliths to modern, scalable, multi-tenant microservices. This is a pivotal role for our business, enabling faster delivery, improved reliability, and real scalability across our SaaS portfolio. While we’ve got a solid handle on infrastructure monitoring, we’re still in the early innings when it comes to application-level observability, autoscaling, and progressive delivery strategies (e.g., canary releases, blue/green deployments). That’s where you come in. You’ll work closely with Infrastructure, Architecture, Engineering, and Support teams to design, build, and evangelize the next generation of SRE practices and tools that ensure uptime, resiliency, and customer trust. • Champion Reliability by Design: Collaborate with architects and engineers to build resilient, fault-tolerant systems across our evolving cloud-native stack., • Observability Overhaul: Lead the charge on full-stack observability, leveraging modern APM tooling, meaningful SLOs/SLIs, and actionable alerts., • Scaling Systems: Develop and implement auto-scaling strategies, load testing plans, and capacity forecasting for multi-tenant environments., • Progressive Delivery: Help implement and automate deployment strategies such as canary releases, feature flags, and blue/green rollouts., • Incident Response: Create and refine on-call processes, incident response playbooks, and blameless post-mortem routines., • Monitoring & Tooling: Own and evolve our monitoring infrastructure, integrating metrics, logs, and traces into a cohesive ecosystem., • Developer Empowerment: Build reusable templates, dashboards, and platform tooling to empower dev teams to “shift left” on reliability., • Cross-functional Collaboration: Work hand-in-hand with Infrastructure, Architecture, Support, and Engineering teams to drive shared accountability for uptime and performance., • 5+ years in SRE, DevOps, or Production Engineering roles, ideally within a SaaS or cloud-native environment., • Deep experience with cloud platforms (preferably Azure or AWS), and Infrastructure-as-Code tools (e.g. Terraform)., • Hands-on experience with Azure DevOps is strongly preferred, as our CI/CD and project workflows are fully built around it., • Proficiency with observability tools such as New Relic, Datadog, Prometheus, or similar., • Strong understanding of software deployment strategies, CI/CD pipelines, and release engineering., • Ability to code in at least one modern scripting or systems language (e.g., Python,PowerShell, Go, Bash)., • Experience operating multi-tenant environments with an emphasis on security, performance, and cost optimization., • Excellent communicator who thrives in cross-functional settings and can influence engineering culture around reliability., • Experience in regulated industries (e.g., financial services, healthcare)., • Background with service mesh architectures, distributed tracing, and gRPC/GraphQL., • Familiarity with incident management platforms (e.g., PagerDuty, OpsGenie)., • Contributions to open-source SRE tooling or frameworks. StarCompliance Background Checks All positions require pre-employment screening due to employees potentially having access to highly sensitive and confidential information involving finance and compliance; candidates must be trustworthy and have a heightened sensitivity to protecting confidential financial, professional information. To be eligible for employment with StarCompliance, candidates must undergo a rigorous background investigation with checks including, but not limited to, criminal record history, consumer credit, employment history, qualifications, and education checks. Equal Opportunity Employer Statement We prohibit discrimination and harassment of any kind based on race, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, gender identity or expression, marital/civil union/domestic partnership status, veteran status or any other protected characteristic as outlined by country, state, or local laws. This policy applies to all employment practices within our organisation, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. StarCompliance makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, please request a copy of our Equal Opportunities Policy. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ London/Cardiff/UK Remote | 💰£64,000 - £74,000 + | ✨ ⭐Our Company Secretarial team We’re looking for a talented, hands-on and enthusiastic Company Secretarial Assistant to join the Company Secretarial team at Monzo. As part of an experienced and friendly team of governance professionals, you will report directly to a Senior Company Secretary. You will play a key role in ensuring the smooth and efficient management of governance, regulatory and statutory compliance processes, including maintaining accurate corporate records, assisting with share transactions and utilising Diligent Entities to deliver a first-class governance service across the Monzo Group. This role provides an exciting opportunity to develop and enhance your company secretarial skills set while taking ownership of some of our core governance processes and procedures. If you are excited about the intersection of technology and banking, and want to build on your company secretarial expertise, this is the role for you! 🔑You’ll play a key role by... • Board/Committee Management: Provide support with the end-to-end process for the Group’s Boards and Committees, including responsibility for governance advice and support to the Chair., • Diligent Boards/Entities Management: Manage Diligent Boards and Entities, including providing information and advice to stakeholders, updating registers and issuing share certificates., • iNED Equity Participation Scheme: With support from the MBL Deputy Company Secretary, manage the iNED Equity Participation Scheme., • Employee Share Option Exercises: Support on the bi-annual employee share option exercise process and ad-hoc projects, working closely with the Reward team to ensure an easy to use and efficient process., • Capital Contributions: Support with capital contributions and Group funding activities., • Year-End Declaration Packs: Support the delivery of year-end declaration packs for directors for all Group companies., • Regulatory Returns: Assist with the preparation of regulatory returns to the PRA and FCA.., • Horizon Scanning: Identify, analyse and monitor emerging and anticipated changes in laws, regulations, and industry standards to ensure the team stays informed about and can plan for actual or potential changes., • Board Governance Procedures and Processes: Support on the management and ongoing production of procedures and processes, including annual reviews, to ensure the efficient and timely completion of activities., • KYC Documentation: Maintain Monzo Group KYC corporate information documentation and support the business with KYC requests from third parties., • Internal Website: Maintain and update the suite of governance information in Monzo’s central company information hub., • Technology: Assist with the team’s modernisation and transformation journey through the identification and implementation of automation and simplification opportunities, including the use of AI. 🤩 We’d love to hear from you if… • You are passionate about governance and the intersection of banking and technology., • You are a recently qualified, or part-qualified, company secretary or governance professional (ACIS or equivalent), with experience in a governance or company secretary role, ideally in financial services., • You have experience in a company secretarial role., • You have demonstrated a high level of accuracy and attention to detail., • You have experience of working in a fast-paced environment and are able to adapt to an ever changing environment., • You have the ability to work in a team and a collaborative environment., • You have the ability to carry out research independently and provide recommendations., • You are organised and able to deal with a variety of tasks., • You have excellent communication skills, with the ability to write clearly and concisely., • You have good knowledge of corporate governance principles and applicable financial regulations., • You are comfortable engaging at all levels of the organisation, including the Board and Executive Committee., • You embrace change management, developing and using technology to simplify processes and looking for innovative ways to solve challenges., • You are committed to continuous learning and improvement., • You are driven to advance your professional career. 🙌What’s in it for you 💰£64,000 - £74,000 ➕ share options. 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. 🌈 The application journey has 3 key steps • Call with Recruiter, • Initial Call with Hiring Manager, • Loop Interviews, • Role Specific Interview, • Behavioural Interview This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _ You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to hiring@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else. #LI-DH1 #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Carrier & Operator Engagement • Build and manage strategic relationships with Tier-1 and Tier-2 MNOs across multiple regions, • Act as the primary point of contact between CloudCom and operator teams (technical, commercial, legal, and security), • Lead operator onboarding for Open Gateway / Network API enablement Network API Commercialization • Drive adoption of Network APIs including:, • Number Verification, • SIM Swap Detection, • KYC & Identity APIs, • Device Status & Line Status, • Silent Authentication, • Define commercial models (revenue share, per-transaction, success-based pricing), • Support go-to-market strategies with operators and enterprise customers Standards & Ecosystem Alignment • Work closely with GSMA Open Gateway and CAMARA standards, • Ensure operator implementations align with CAMARA API specifications, • Represent CloudCom in industry forums, operator workshops, and partner meetings Internal Collaboration • Coordinate with Product, Engineering, Security, and Legal teams, • Translate operator network capabilities into developer-ready APIs, • Support roadmap planning based on operator readiness and market demand Operational & Regulatory Support • Assist operators with:, • Security and compliance alignment, • API SLAs and operational readiness, • Regulatory considerations (KYC, privacy, consent), • Support pilots, proofs of concept, and commercial launches Required Qualifications • Strong experience in carrier relations, telecom partnerships, or wholesale telecom, • Solid understanding of Mobile Network Operator environments, • Hands-on exposure to Network APIs, CPaaS, or telco digital platforms, • Knowledge of GSMA Open Gateway and CAMARA APIs (or strong willingness to learn), • Ability to engage both technical and commercial stakeholders, • Excellent communication and negotiation skills, • Experience working with global operators and cross-regional teams Preferred Qualifications • Experience with:, • Identity & Authentication APIs, • Telco security standards (OAuth2, OIDC, CIBA), • Network Exposure concepts (NEF, network slicing, identity APIs), • Background in CPaaS, fintech, or digital identity solutions, • Previous involvement in operator API monetization initiatives What CloudCom Offers • Opportunity to work at the forefront of Open Gateway & Network APIs, • Direct exposure to global telecom operators, • High-impact role shaping operator monetization strategies, • Flexible, international working environment, • Competitive compensation based on experience Ideal Candidate Profile • Strong telco network understanding with a business-first mindset, • Comfortable navigating complex operator environments, • Passionate about transforming network capabilities into digital products, • Able to operate independently and influence across organizations Required Qualifications • Bachelor's degree in business administrative or any other related feild., • 10+ years of experience in carrier relations, telecom partnerships, or wholesale telecom, • Solid understanding of Mobile Network Operator environments, • Hands-on exposure to Network APIs, CPaaS, or telco digital platforms, • Knowledge of GSMA Open Gateway and CAMARA APIs (or strong willingness to learn), • Ability to engage both technical and commercial stakeholders, • Excellent communication and negotiation skills, • Experience working with global operators and cross-regional teams Preferred Qualifications • Experience with:, • Identity & Authentication APIs, • Telco security standards (OAuth2, OIDC, CIBA), • Network Exposure concepts (NEF, network slicing, identity APIs), • Background in CPaaS, fintech, or digital identity solutions, • Previous involvement in operator API monetization initiatives What CloudCom Offers • Opportunity to work at the forefront of Open Gateway & Network APIs, • Direct exposure to global telecom operators, • High-impact role shaping operator monetization strategies, • Flexible, international working environment, • Competitive compensation based on experience Ideal Candidate Profile • Strong telco network understanding with a business-first mindset, • Comfortable navigating complex operator environments, • Passionate about transforming network capabilities into digital products, • Able to operate independently and influence

Assystem is an international company with one mission: accelerate the energy transition around the world. Every day, our 7,500 switchers located in 12 countries (Europe, Middle East, Pacific Asia & Africa) connect their six thousand billion neurons to tackle the task of the century: switching to low-carbon energy. We are a collective committed to the actors who are making the energy switch. Sharing our knowledge, expertise and values allows us to innovate and think differently about the energy transition. Drawing on more than 55 years' experience in highly regulated sectors subject to strict security and safety requirements, we provide our customers with engineering and project management services, as well as digital services and solutions to optimise the performance of complex infrastructure projects throughout their life cycle. The Group is currently ranked third in the world for nuclear engineering. To ensure a viable, efficient, and reliable energy future for all. Your Mission: This role will be to lead teams to deliver key infrastructure-related engineering activities. You will coordinate across electrical, mechanical, and civil disciplines, supporting the organisation in the planning, supervision, and review of design documentation. The role includes managing technical interfaces and ensuring effective integration with both internal and external stakeholders. Key Responsibilities: 🛠️ Lead multi-discipline engineering coordination Chair design reviews, working groups, and meetings with consultants, contractors, and internal stakeholders. 📄 Design substantiation ownership Develop, author, assess, and manage the Nuclear Infrastructure Design Substantiation suite. ⚙️ Control design integrity Manage design changes and concessions, ensuring compliance with safety and operational standards. 🧪 Support through-life safety case Produce Examination, Inspection, Maintenance & Testing (EIMT) schedules and operating procedures to satisfy long-term safety and design intent. 📢 Engage with nuclear safety governance Present substantiations to the Clyde ‘Due Process’ nuclear safety committees and support safety case submissions. 🧠 Technical oversight and assurance Review and approve contractor reports, civil/structural justifications, and calculations. Conduct Independent Technical Assessments (ITA) and Peer Reviews (IPR). 🧾 Contribute to Periodic Reviews of Safety (PRS) Develop reports supporting continued safe operation and regulatory compliance. Essential Criteria: 📘 Strong knowledge of British and European design standards and current engineering practices ⚡ Solid understanding of High Voltage (HV) and Low Voltage (LV) electrical systems 🏗️ Proven experience across concept, detailed design, and construction phases on electrical engineering projects—ideally within industrial or maritime environments 🔍 Skilled in assessing electrical plant and equipment for hazard resilience 📝 Demonstrated ability to author robust technical justifications to support electrical design modifications in high-hazard industries 🏭 Familiarity with industrial systems such as pumps, generators, HVAC, SCADA, PAVA systems, etc. 🤝 Experience contributing electrical expertise to multi-discipline projects, ideally within defence and/or maritime sectors 🌟 Desirable Criteria: 🛡️ Previous experience working within a high-risk, regulated environment ⚠️ Understanding of safety case development methodologies (e.g., HAZID, HAZOP) ☢️ Experience in the UK nuclear industry (civil or defence), particularly in the design/assessment of safety-related structures, systems, and components (SSCs) 📚 Knowledge of UK and US nuclear regulatory frameworks, and application of nuclear-specific codes and standards Additional Information Due to the nature of this role the successful candidate will require Security clearance. To gain this they will be required to be a Sole UK national, Hybrid working from home/Assystem Office Benefits include: • Pension scheme (8% company contribution / 4% personal contribution), • 25 days’ paid annual leave + bank holidays + option to buy or sell days, • Professional fees reimbursed, • Flexible working, • Employee referral scheme Predominantly WFH. Monthly travel to site for some key meetings e.t.c is required. Sole UK National, SC clearance required to start Umbrella contractor or staff This role requires the successful candidate to hold (or be able to obtain) a minimum of a Security Check (SC) clearance without any caveats to that clearance. Due to the nature of work this role will be delivering and for the protection of certain assets, the successful candidate has to be a sole UK national Hybrid work in Glasgow We are committed to equal treatment of candidates and promote, as well as foster all forms of diversity within our company. We believe that bringing together people with different backgrounds and perspectives is essential for creating innovative and impactful solutions. Skills, talent, and our people’s ability to dare are the only things that matter !. Bring your unique contributions and help us shape the future.

Our mission is to help dental and veterinary clinics make recurring payments as simple as paying by card. We want to make memberships (Plans) and patient finance seamless by ‘combining’ workflows with cards and tapping existing patient data. There are two exciting trends affecting the primary care sector right now. • We believe all businesses are becoming internet businesses. Many clinics now actively ‘push’ online bookings and explore the benefits to handle phone calls with AI agents 24/7., • We believe all revenue is moving towards monthly payments. People pay for more and more ‘stuff’ with a subscription, from cars to music. Dentists and vets are well positioned to benefit due to the strong, recurring relationships with patients. Today, we support over 5,000 dental practices across the UK. 100 more join our platform every month. Tabeo is the dominant market leader for patient finance and seeks to be the same for plans in 3 years. This exciting new, agentic AI solution will complement our existing payment products. Tabeo is profitable. We seek to grow revenue by 50-60% per year and top £30 million per year in 2028. We believe in a remote first approach to work and equip teams with perks and tools so they can thrive. However, we all come together 2x per year for our amazing ‘Team Weeks’. We previously met in Dubai, Lisbon, London and Athens. Next is a surprise! About the role: As we are expanding rapidly and internationally, our ambition is to continue offering real-time support to all our customers. To help us in this ambitious mission, we are looking at reinforcing the Team by bringing on-board a caring, passionate and ambitious Customer Support Associate to join our Finance & Cards pod. This role ensures timely ticket resolution, excellent customer communication, and accurate processing of refunds and finance queries. It also requires strong technical troubleshooting, ownership of core processes, and effective escalation of complex issues or recurring product bugs. Responsibilities: Ticket Handling & SLAs • Handle simple loan-related queries (e.g., loan status, repayment schedules, payment dates)., • Triage refund requests accurately and escalate unclear or atypical cases., • Meet SLA expectations consistently for low-complexity finance tickets. Customer Satisfaction & Communication • Reassure patients about refund timelines, progress, and next steps., • Communicate with empathy in decline scenarios or when delivering difficult updates., • Escalate sensitive or regulatory complaints immediately., • Write clear and concise responses for straightforward finance queries. Product Knowledge & Tools • Understand the difference between Prime and Near-Prime financing flows., • Demonstrate basic knowledge of key finance terms (APR, repayment schedules, soft vs. hard searches)., • Navigate internal tools confidently and follow documented processes with minimal support. Process Ownership & Escalation • Track refund requests end-to-end and keep ticket notes clear and up to date., • Recognise when cases require FCA or compliance review and escalate promptly., • Document all refund actions accurately to support reconciliation., • Flag discrepancies when processes deviate from the documented flow., • 2+ years of prior experience in a customer support role, ideally at a fintech, • Experience with HubSpot or similar CRM/ticketing systems to manage cases efficiently and maintain accurate records., • Comfortable handling both outbound and inbound customer calls and queries, • Excellent communication and writing skills, • Ability to engage with customers in any situation, • Highly organised, meticulous and able to work on multiple projects simultaneously Competitive salary £2,000 per annual CPD package to be used at your discretion Full kit for home office Health insurance and life assurance (including dental and optical) for UK staff Company trips 24 days holiday annually, plus a day off on your birthday Extended parental leave Contributing pension scheme for UK staff We seek a fully remote candidate from the UK or anywhere GMT +/- 1.

Role: Finance and Procurement Manager Employer: Single Source Regulations Office Sector: Non-Departmental Public Body Location: London / Hybrid / Remote Salary: Up to £59,000 (pro rata) and Civil Service Pension + up to Zones 1-6 London oyster card + 30 days holiday plus bank holidays (pro rata) Closing Date: 26 June 2026 Interviews planned for: W/c 6 July 2026 Working pattern: Part-time (0.8 FTE). The SSRO welcomes flexible working arrangements. Introduction The Single Source Regulations Office (SSRO) is an executive non-departmental public body that supports the regulatory framework for single source defence contracts established by Part 2 of the Defence Reform Act 2014. It plays a key role in the regulation of the UK government’s ‘single source,’ or non-competitive, procurement of military goods, works and services. The framework places controls on the prices of qualifying defence contracts and requires greater transparency from defence contractors. In conducting its functions, the SSRO aims to ensure that government obtains good value for money in its expenditure on qualifying defence contracts, and that contractors are paid fair and reasonable prices. By working for the SSRO you will be an important part of a dynamic organisation. Our staff have a range of professional skills and include accountants, analysts, economists, researchers, and military experts. The SSRO is seeking a qualified accountant with experience in preparing and managing a corporate budget. This role involves managing a tight budget and provides an opportunity to tackle complex transactions working in an outsourced system environment. You will also be required to provide advice on the SSRO’s financial policies and ensuring compliance across the organisation. Working with the Head of Corporate Services, this role will also provide end-to-end procurement support for the organisation’s purchasing of goods and services. Whilst a procurement qualification is not needed for this role, some procurement experience (ideally gained in the public sector) is required. Role Responsibilities Finance • Lead on the preparation of the SSRO’s corporate budget and the subsequent management of it., • Ensuring regular review of expenditure takes place; developing relationships with budget holders and/or managers within SSRO and understanding their priorities and spending plans; providing advice and guidance., • Communicating and interpreting of financial data to non-financial managers to facilitate monitoring of annual spend outturn on projects and long-term contracts;, • Production of monthly, quarterly and annual budgets and forecast reporting., • Liaising with budget holders and/or managers to collate information and identify key financial risks, pressures and opportunities., • Adminstration of the quarterly drawdown of Grant-In-Aid funding., • Providing input into the development of and then ensuring compliance with finance and procurement policies and procedures., • Lead on the production of the Remunertion Report for inclusion in the Annual Report and Accounts., • Assist with the management of the outsourced finance and payroll contract and supplier., • Liaise with internal and external auditors on matters relating to the budget and remuneration report., • Provide cover, as needed for the Finance Manager. Procurement • Provide end-to-end procurement support activity, while identifying and managing procurement risks, including:, • supporting service managers in identifying appropriate routes to market, production of procurement project plans, securing internal approvals and managing any market pre-engagement., • preparing and issuing procurement documentation and co-ordinating communications with bidders., • supporting evaluation panels, assisting the Legal Team with any contract negotiations and making the contract award; and, • fulfilling relevant transparency requirements, including the publishing of notices and compliance with relevant government procurement policy., • Contribute to the review and development of the SSRO’s Procurement Strategy, policy and processes. Undertake periodic reviews and updating of the SSRO’s procurement policy and procedures., • Manage the SSRO’s Contract Register and contract management processes., • Liaise with internal and external auditors on matters relating to procurement. General • Engage actively with internal and external stakeholders and work closely with them. Manage and maintain effective relationships., • Actively learn and develop your skills and experience., • Act with integrity, apply the SSRO’s governance procedures, and promote good governance., • Make best use of available technology and contribute to the delivery of new and innovative ways to deliver our work that improve quality and efficiency., • Promote the SSRO’s values., • Undertake such other duties as the SSRO may require, in line with business need., • Support working relationships with the MOD sponsor team, the internal audit function, NAO and HM Treasury., • Represent the SSRO in meetings and other forums as requested. Participate actively and constructively in discussions in line with the SSRO’s vision, values, objectives, and priorities. What skills do I need to be effective in this role? Essential criteria • AAT qualified or Part qualified accountant e.g., CAB, ACA, CIMA, ACCA, CIPFA or equivalent, • Experience of financial planning, budgeting, forecasting and supporting senior management with decision making., • Experience of supporting end-to-end procurement activity., • Strong financial analytical skills with the ability to interpret data, generate insights and construct solutions., • Good communication skills with the ability to explain financial data to non-financial managers., • Intermediate excel skills., • Demonstrable ability to meet deadlines and a “can do” attitude with the willingness and ability to work flexibly and undertake a wide variety of activities., • A natural team player who can interact easily with colleagues and have strong communication skills., • An ability to switch between tasks, to quickly get up-to-speed on new subjects and to deliver to sometimes challenging timetables, consistently delivering high quality and robust advice and support., • Strong communication skills, with ability to explain and defend a position to a variety of audiences and to express procurement issues in easy-to-understand plain English., • A team player who enjoys and has experience of working collaboratively with others., • An ability to build strong working relationships, internally and externally, and to engage with stakeholders at all levels in business and government. Desirable criteria • Relevant professional qualification(s), or part qualification in procurement and supply., • A good understanding of the defence sector., • Experience of contract relationship management, and an understanding of how that can deliver and improve value for money., • Experience of working in a similarly sized and funded NDPB, or a public body would be an advantage but is not essential Security clearance The role will require you to undergo and successfully secure national security vetting and obtain Security Check (SC) clearance. Applying for the position To apply for the position, please submit both of the following: • A covering letter of no more than 1000 words (font size 12), clearly explaining how you meet the essential and desirable criteria as outlined above, using appropriate examples; and, • Your CV, setting out your qualifications and experience. This should clearly include any professional bodies of which you are a member. Applications that do not contain both covering letter and CV may be rejected. The SSRO embraces diversity and promotes equal opportunities. We recruit by merit based on fair and open competition. Contact point for applicants: _

Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Start here. Grow here. Are you passionate about leading the environmental performance of marine development projects? Join our dynamic Nature team as our Marine Ecologist Lead (Technical Director) in growing offices across the UK and Ireland including Birmingham, Cambridge and Dublin, as well as taking advantage of our flexible hybrid working model. You will have the opportunity to apply your skills, knowledge and expertise on both national and international projects. We work across a diverse range of sectors, including high-profile power and infrastructure schemes (including floating offshore wind), national and international interconnectors, habitat restoration studies, flood defence schemes, and coastal developments (marinas, jetties, slipways, wharf and port developments etc.). In this role you will lead our team of highly specialised marine ecologists, working alongside and closely with our marine EIA colleagues, to build and develop the marine ecology team and grow our portfolio of high-profile marine projects. You will be client facing and will take responsibility for the management, growth, and development of the marine ecology team. What your new role will entail; • Be a Subject Matter Expert: as the lead of AECOM’s marine ecology team you will provide technical marine ecological and marine consenting advice, internally and externally. You will direct inputs to a wide range of workstreams and deliverables across a broad range of projects including involvement in the full EIA or DCO development cycle of major projects. You will be delivering marine ecology impact assessments including ES chapters and associated assessments (HRA, MCZ and WFD) and information to support the full range of licence and permitting applications needed for marine based projects., • Ensure Quality: as our lead verifier for all marine ecology projects, your role requires a critical eye for detail to ensure that our deliverables are produced to the highest quality standards and compliance with our rigorous quality management procedures. You will have excellent writing and communication skill, able to tailor complex scientific information for different audiences., • Collaborate: you will work as part of a multidisciplinary team to improve the environmental outcomes of our projects – this will include specialists in underwater acoustics, coastal processes, water scientists and marine archaeologists, as well as EIA colleagues., • Growth and business development: you lead our work winning efforts for the marine ecology team. This will include developing technical and fee proposals, as well as more general marketing and business development. You will have the confidence to present to internal and external audience and will lead our client liaison., • Project Management: you will be an effective project manager, appropriately managing resources and budgets, and reporting on progress internally and to clients. (Project management training to become an AECOM accredited PM). You will also be required to procure and manage specialist subcontractors when needed., • Mentoring: your role will require you to help develop and train the marine ecology team members, creating a supportive environment for individuals to thrive. Come grow with us! And let's not forget about the perks at AECOM. You'll enjoy a range of core and personalised benefits designed to support your future and well-being, customised to fit your lifestyle. Take advantage of career development opportunities, our flexible hybrid working model to ensure a work-life balance that suits your lifestyle, technical practice networks, AECOM University, and volunteering days Ready to push the limits of what's possible? Here’s what we will need from you; • Comprehensive marine ecological expertise with demonstrable experience in the preparation and review of specialist technical chapters and all associated impact assessments, including but not limited to HRA, MCZ and WFD;, • A detailed understanding of the marine consenting and licencing regimes across the UK with experience liaising with, and submitting licence applications, to the key regulatory bodies including the MMO, NRW, Scottish MD and The Crown Estate;, • Ability to provide technical advice and application of advanced scientific practices, theories and technologies for a diverse range of marine projects;, • Team leadership experience, including line management and mentorship of junior team members., • Business development experience, including preparing tenders, client presentations. We celebrate diversity, including neurodiversity, and believe it enriches our team. We welcome applications from all backgrounds and abilities. If you are an applicant with a disability that requires reasonable accommodation to complete the application process, please contact us at _. At AECOM, we value everyone's unique contributions and perspectives. If you meet some of the requirements above or have transferable skills you believe would benefit us, we would be delighted to hear from you! Interested in the role or curious about life at AECOM? Follow us on LinkedIn, Facebook, Instagram, and YouTube to explore our AECOM voices, employee stories, latest projects, and much more! For further information about the role, reach out to the recruiter on LinkedIn (Melissa Moody). About AECOM AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM. Freedom to Grow in a World of Opportunity You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too. Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours. We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address _ if you would like to apply through the Disability Confident Interview Scheme. All your information will be kept confidential according to EEO guidelines.

Hi, we’re Griffin! We’re the bank for companies who want to build and launch financial products. We're rapidly heading towards a future where most of us access financial services through technology companies rather than high street banks. All sorts of companies are now embedding financial products into their apps and user journeys so that their customers can seamlessly make payments, manage expenses, take out loans, save, invest, and do more. The problem is that companies are still dependent on legacy banking infrastructure if they want to offer regulated financial products. They need to either partner directly with an incumbent bank and/or stitch together middleware from various Banking as a Service (BaaS) providers. This process is slow, expensive, and complex and makes it very hard for companies to get new financial products off the ground. At Griffin, we want to change this. We want to make it easy for companies to bring finance to their customers at the point of greatest relevance. So, we built a bank. But not just any bank! Griffin is a technology platform and a bank: fully regulated, API-first, developer-centric, and purpose-built to serve innovative fintechs and brands who want to build and embed financial products. _ Our culture is our most important asset, and one of the ways we safeguard it is by being extremely intentional about hiring the right people. We won't hire people who don’t seem like a strong fit for our core values, even if they're otherwise extremely qualified. We also believe that smart, motivated, conscientious people thrive in high-trust, high-autonomy environments. That’s why we’re transparent by default, and we encourage open discussion and challenge across all levels of the organisation. We’re also remote-first, asynchronous, and fully flexible - because you're the expert on how and when you do your best work. _ Our Risk and Compliance team keeps Griffin compliant, protected and moving quickly and like most of the company, we are growing fast. Governance sits at the heart of what we do: we take it seriously, build it properly, and treat it as a foundation for everything else. This role sits at the centre of that and you'll be the person who makes things happen. Reporting to our Head of Compliance, you'll own our company secretarial function end to end, creating structure, clarity, and confidence at Board level. You’ll be a trusted point of contact for the Board, our iNEDs, and senior stakeholders across the business and operating at the heart of decision-making and helping shape how we scale. You will also have the opportunity to support the legal team with paralegal work (contracts negotiation, NDAs, legal research, and more). In your first few months, you will have taken full ownership of the board and committee cycle. Papers go out on time, minutes are turned around promptly, and actions are tracked and closed without anyone having to chase you. You will be the go to person for the share options scheme, built strong relationships with our external advisers, and created systems that scale as Griffin grows. Beyond that, senior leadership are spending less time on governance administration because you have made the process seamless. The Board and iNEDs know who you are and trust you to keep things moving. You are a go-to person for governance questions across the business. The full board and committee cycle (scheduling, papers, minutes, and action tracking) across the Board, BAC, BRC, P&G, Exco, and internal committees. Griffin's governance framework and delegated authorities, ensuring they are up to date and stay current as we grow Preparing and managing regulatory submissions and notifications to the FCA and PRA, including controller forms and ad hoc regulatory notifications. Act as a key point of contact for board members, helping information flow smoothly and deadlines being met. The end-to-end share options scheme and shareholder relations (cap table management, share transfers, AGMs) Companies House and statutory filings including director appointments and resignations, confirmation statements and changes to articles. Support contract reviews, NDA sign-offs, and legal research as a smaller part of the role. To ensure this, we're looking for people who have: Relevant experience in a company secretarial, assistant company secretary, or governance support role within a bank or regulated financial services environment. A big passion for all things governance and are fully qualified company secretary or working towards full qualification or another appropriate legal / accounting qualification Hands-on experience supporting board or committee operations (scheduling, papers, minutes, action tracking) and working familiarity with SM&CR and its requirements for a regulated firm Highly organised and detail-oriented, with the confidence to communicate with senior stakeholders, board members, and regulators. Experience with share option scheme administration (Ledgy or similar) Proactive and comfortable taking ownership in a fast-moving environment A love of writing - we have a major amount of written documentation that you will be contributing to, and we place a high degree of importance on clarity and readability (you can find out more here about _ ) Ideally, you would also have Legal or paralegal background, particularly in Commercial contracts Experience in a startup or scale-up environment This description reflects what we need today. How you achieve these outcomes, where you focus your energy, how this role evolves—that's for you to define as you learn what our customers need and where our technical gaps are. We are an early stage startup and we're working hard to expand our benefits package. We're planning to add to this list in the future. Salary: £ 75,000 (DOE) Remote-first flexibility: Work from anywhere in the UK Work from abroad: Up to 20 days a year Time off: 25 days’ holiday, bank holidays and a winter break (we shut down between Christmas and New Year) Share options: Own a part of what we’re building together Pension: Auto-enrolment into our Penfold scheme Insurance: Private medical with Bupa (including family cover) and life insurance with AIG Wellbeing: 1:1 coaching and therapy session available through Oliva Family leave: Enhanced parental leave with up to 6 months on full pay after two years’ service AI tools: Everyone has a Claude subscription on us and access to other premium tools Your setup: We’ll support you in creating a comfortable and effective WFH environment. As a bank, we’re committed to maintaining the highest standards of security. This means that the successful candidate will need to complete background screening, and our offer will be conditional upon satisfactory review of these checks. This would include verification of right to work, criminal record, credit history, social media and professional reference checks Are we your next move? Apply via the link below, if there's a match our Talent team will reach out to schedule an initial conversation and talk you through what happens next. We have a small London office in Moorgate, but we are comfortable hiring people to work from anywhere in the UK. About a third of the company is based within occasional commuting distance of London, the rest are full-time remote. Our goal is for Griffin to proportionally represent the diversity of the working population in society. We’re working to ensure that Griffin is a supportive, empowering and inclusive environment for every member of our team — whatever your combination of race, ethnicity, gender, age, sexual orientation, physical ability, nationality, neurodiversity, and religious beliefs. If you’re part of a group that is under-represented in fintech, we’d love to hear from you.

Business Development Manager - Veterinary LIMS Revolutionising Veterinary Laboratory Management Are you an experienced BDM in LIMS with a passion for driving innovation in the veterinary sector? Do you thrive on building relationships with laboratories, diagnostic facilities, and research organisations to deliver cutting-edge Veterinary Laboratory Information Management Systems (LIMS)? We're looking for a high-performing Business Development Manager to lead our expansion into the veterinary diagnostics space, helping laboratories streamline workflows, enhance compliance, and improve efficiency with our industry-leading LIMS solutions. Why Join Us? • Innovative Technology - Be part of a company delivering state-of-the-art LIMS solutions tailored for veterinary labs., • Uncapped Earning Potential - Competitive base salary of £40-55K DOE with realistic £100K+ OTE., • Flexible & Remote Working - Work from home while engaging with veterinary professionals and lab managers across the UK., • Growth & Development - Ongoing training in cutting-edge digital pathology and veterinary diagnostics solutions. Key Responsibilities:Business Growth & Sales Strategy, • Identify, engage, and secure veterinary laboratories, research organisations, and animal health diagnostics companies as key clients., • Develop and execute a targeted sales strategy for the veterinary sector, ensuring maximum market penetration., • Proactively generate high-quality leads through networking, referrals, and industry events. Solution Selling & Consultative Approach, • Understand veterinary lab workflows and compliance needs to tailor LIMS solutions for optimal performance., • Deliver compelling presentations and product demonstrations, positioning our LIMS as the gold standard for veterinary diagnostics., • Provide expert advice on how our technology improves sample tracking, regulatory compliance, and lab efficiency. Sales Cycle & Relationship Management, • Manage the full sales cycle, from lead generation to contract negotiation and closing deals., • Collaborate with internal teams to ensure seamless implementation and ongoing customer success., • Maintain strong relationships with veterinary lab directors, pathologists, and diagnostic managers., • Represent the company at veterinary trade shows, industry events, and networking conferences. What We're Looking For:, • Experience in B2B sales of LIMS, software, or technology solutions, ideally in veterinary, pathology, or diagnostics., • Strong knowledge of veterinary laboratory workflows, sample tracking, and compliance requirements., • A proven track record of hitting and exceeding sales targets in a competitive, consultative sales environment., • Excellent presentation, negotiation, and relationship-building skills., • Self-motivated and able to work independently in a remote setting., • A background in veterinary diagnostics, animal health, or related life sciences is a huge plus. Ideal Backgrounds:, • Veterinary Medicine & Diagnostics, • Animal Health Research, • Veterinary Pathology & Microbiology Labs, • Biorepository & Sample Management, • Digital Pathology & Genetic Testing, • Commercial Veterinary Laboratories Ready to Make an Impact? Join us and be at the forefront of transforming veterinary lab management with cutting-edge LIMS technology. Salary: £40-55K DOE + Over £100K OTE + Benefits Work from Home - Fully Remote Apply today and help shape the future of veterinary diagnostics.

Role: Quality Assurance Engineer – Medical Devices Type: 6 Month Contract Pay: £40 per hour – Inside IR35 Hours: 09:00 – 17:00 Mon-Fri Location: Fully Remote with occasional visits to Birmingham site Are you a Quality Assurance Engineer contractor looking for your next contract? I’m currently representing my Medical Devices client based in Birmingham who are looking for a Quality Engineer to join them on a contract basis. Quality Engineer - Job Description • Supplier & Purchasing Oversight: Ensure supplier and purchasing processes comply with regulations; develop supporting documents, supplier controls, and quality agreements., • Labelling Compliance: Review and create procedures for product and software labelling to meet all regulatory requirements., • Regulatory Registration Support: Prepare documentation packs for global device registrations; maintain a master list of active registrations and develop related procedures., • Technical Documentation & Risk Management: Maintain regulatory files, support risk management activities, and document process risks per ISO 14971., • Quality Data & Trend Analysis: Develop systems for collecting and analysing quality data to identify trends and drive improvements., • Training Development: Create training materials on applicable regulations and standards and implement a refresher training process for key quality procedures. Project Engineer - Essential Experience/Skills/Qualifications, • Proven experience in quality assurance and regulatory affairs within the medical device sector, including creating procedures and technical documentation., • Strong analytical, problem-solving, and detail-oriented skills with the ability to manage multiple projects and priorities., • In-depth knowledge of international medical device regulations and standards (e.g., MDSAP, EU MDR 2017/745, ISO 13485, ISO 9001, ISO 14971)., • Excellent regulatory writing, communication, and interpersonal collaboration skills., • Proficient in using QMS tools and electronic document management systems; experienced with MS Office, SharePoint, and MS Teams., • Highly organized, professional, and collaborative; effective in team environments and capable of independently planning and managing tasks. If you are a Quality Assurance Engineer and are interested, please apply now with your latest CV.

We are a fast-growing vertical SaaS company that leverages innovation and disruptive technologies to improve consumer experiences, outcomes, and predictability in elective medicine. Our team thrives on challenges, embraces change, and is dedicated to transforming our industry. We are looking for a Customer Success Specialist who supports clinics across their entire journey with Adoreal, from the moment they sign on through every day they operate on the platform. This role blends hands-on onboarding with ongoing technical support, training, and adoption. One week you might be on site at a clinic walking their staff through new workflows. The next you might be remotely troubleshooting a billing issue or shaping a new help center article. We want someone who works proactively rather than reactively. You should be the person who anticipates where clinics will struggle, builds resources before they need them, and treats every support interaction as a chance to improve how the platform works for everyone. You are equally comfortable running a structured implementation project and jumping into an unexpected support ticket. Travel across Europe is part of the role. When a new clinic comes on board, or an existing one needs deeper training, you will be there in person. Candidates should live in Poland, Spain, Sweden, or the United Kingdom within an hour of a major airport. Onboard new clinics • Serve as the primary point of contact during implementation, coordinating across internal teams (technical, CRM, training) and clinic stakeholders., • Support configuration of Adoreal’s EMR and CRM systems and help clinics migrate data from their existing tools., • Organize and structure clinic data so it aligns with Adoreal’s analytics framework., • Manage project timelines, track milestones and dependencies, flag risks early, and communicate status clearly., • Travel on site to deliver staff training and lead clinics through their transition to the platform. Support clinics once they’re live • Act as the first point of contact for clinic staff and patient inquiries, ensuring all requests are addressed within 24 hours., • Troubleshoot technical issues, triage support tickets, and coordinate escalations with Product and Engineering when needed., • Monitor adoption after go live and reach out proactively to clinics that are struggling, rather than waiting for problems to surface. Train and enable on an ongoing basis • Build and maintain onboarding documentation, training guides, FAQs, training videos, and other self service resources., • Keep clinics current on new features, UI updates, and bug fixes through release notes and follow up sessions., • Travel on site for refresher training, workflow audits, or whenever a clinic needs hands on guidance after going live. Close the feedback loop • Track and document bugs, recurring issues, and feature requests., • Identify patterns across clinics and translate them into product insights for the Product and Growth teams., • Explore automation opportunities (chatbots, predictive troubleshooting, smarter self service) that reduce repetitive support work and free you to focus on higher value clinic interactions., • Minimum 4 years of combined experience across customer success, software implementation, technical support, or healthcare onboarding, ideally in SaaS or digital health., • Hands on experience with EMR and CRM systems, data migration, and digital workflow tools., • Native level English fluency (C2) with strong written and verbal communication. Additional European languages are a plus., • Demonstrated success managing multiple implementation or onboarding projects simultaneously., • Familiarity with healthcare workflows including patient intake, documentation, billing, scheduling, and compliance., • Strong familiarity with support ticketing systems and escalation processes., • Experience training clinical and administrative staff on new systems., • Comfort building help center content, training documentation, and self service resources., • Awareness of regulatory requirements in healthcare data handling and access control., • Willingness and ability to travel across Europe for clinic visits and on site training. Organized, collaborative, tech savvy, and oriented toward efficiency, scalability, and proactive problem solving. At Adoreal, we believe in supporting our team’s well-being and growth through comprehensive benefits and a collaborative, people-first culture. As a globally remote company, we prioritize flexibility, inclusivity, and teamwork rooted in the Adoreal principles. Benefits & Perks: • Paid time off (PTO) and paid holidays, • Performance-based bonuses and company equity opportunities, • Fully remote work environment with flexible schedules, • Collaborative and thriving team culture guided by Adoreal’s core values Joining Adoreal means becoming part of a high-performing, ambitious team that works hard, achieves extraordinary results, and enjoys the rewards that follow. Every employee receives equity, aligning us all in our shared success. Promotions and growth opportunities are limitless, driven only by your performance and dedication to our core principles: • We do what is best for the company, not what is best for individuals of the company—we take pride in our work, but not in pride itself—the success of Adoreal is more important than our egos., • We always share relevant information and admit our mistakes freely and openly (even when it is worrisome or uncomfortable to do so). Candid communication and a solution-oriented mindset is rewarded., • We innovate by finding the right problems, then solving them. We thrive on change that minimizes complexity and improves situations for our stakeholders., • We incentivize efficient results & people over process and focus only on the work that creates the most value for our stakeholders., • We are quietly confident and openly humble, being tenacious in our quest to perform and inspire others with our thirst for excellence., • We do not bow up and knock down—we care about our teammates and treat all of them with respect, regardless of their level within the company., • We are steadfast in our pursuit to better our company, our colleagues, and ourselves. When we hire, we only hire people who bleed our principles and who will hopefully be our replacement one day. Adoreal is an equal opportunity employer committed to fostering a diverse, inclusive, and fair workplace. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other protected characteristic under applicable U.S. law (EEOC) or local employment regulations where we operate. We encourage applications from candidates of all backgrounds. Accommodations for disabilities are available upon request throughout the recruitment process. We are not working with search firms for this role, thank you

Salary: £25,000 per annum (£25,500 on probation pass) Role type: Permanent Location: Remote First with requirement to attend an office day in Peterborough once a month Reports to: Repairs Manager, Operations About Hometree Join Hometree Group and be at the forefront of transforming the residential energy landscape. Founded in 2015, Hometree began its journey in the home cover market. Today, we are spearheading the shift towards a future where home energy systems are decentralised, digitised, and reliant on renewable sources such as heat pumps, solar panels, batteries, EV chargers, and smart controls. This innovative approach is not just about sustainability; it's about empowering homeowners to manage their energy more efficiently and cost-effectively, thereby setting new standards in energy consumption. We operate across three dynamic divisions: Financial Services: Here, you'll contribute to offering flexible financing options that make it feasible for homeowners to embrace renewable energy technologies and make essential upgrades. Energy Services: Be part of our extensive network of local installation businesses that equip homeowners with the cutting-edge, sustainable energy solutions necessary for reaching net-zero emissions. Home Services: Help maintain the comfort and functionality of homes with comprehensive coverage plans that protect the essential hardware in the home. At Hometree Group, we are committed to guiding UK homeowners on their journey towards more sustainable energy solutions, and we need passionate individuals to support them at every step. Join us during this exciting time, and play a pivotal role in a business that supports sustainable homeownership in alignment with their readiness and needs. Key Achievements 🏆 £85m+ Capital Raised - We’ve raised over £85m to-date from leading global investors including Legal & General Capital and specialist energy VCs 🏆 6 Acquisitions - We've expanded our operations by acquiring four key companies across financing (Hometree Finance - formerly Bewarm), home cover (Your Repair) and installations energy services (GreenGenUK, Geowarmth, The Little Green Energy Company and IMS) 🏆 100k Homes Covered - We cover over one hundred thousand homes across the UK 🏆 280+ Employees - We have over 280 passionate employees transforming the industry across the Group, one home at a time The Role We’re looking for organised, proactive individuals who thrive in a fast-paced, evolving environment. The Repairs Team is central to our operations, managing customer repair requests across heating, plumbing, electrics, and appliances. Acting as the key link between customers, engineers, and suppliers, you’ll ensure issues are resolved efficiently and cost-effectively. While we work remotely, you’ll need to be based in or near Peterborough to attend monthly in-person team meetings. Shift patterns available Full time (37.5 hrs) 7.5 hour shifts on rotation, with working hours between 8:00-19:30 (including 1 full weekend in 3-4 on rotation). Responsibilities: Scheduling: Schedule appointments for engineers to attend customers’ properties to evaluate and resolve problems, liaising with both engineers and customers to find a suitable time. Inbound Calls: Take inbound calls from engineers on-site to assist them with their queries and provide live support. You might be required to take customer calls depending on the demand and the business requirements. Cost control process: Work through the cost control process with engineers, ensuring that repairs are completed efficiently and economically. Appointment scheduling: Check appointments are taking place as scheduled, and where they are not, update the customer and reschedule at the earliest opportunity. Assess engineer reports following the completion of a visit to determine next steps. Ordering: Order parts when needed, scheduling subsequent engineer visits where necessary to complete a fix. Outbound Calls: Make outbound calls to keep customers informed as to the status of their claim through each step until it has been resolved to their satisfaction, and communicate claim rejections to customers, explaining the reasons and exploring alternative solutions if applicable. Support: Support other operations teams when they reach out to get more information on repairs or claims. Collaboration: Work with our Network team to keep them informed about our engineers’ needs and requests and work with our Tech and Product teams to improve existing processes and tools and improve the automation of our processes. What we’re looking for Our ideal colleague will exhibit all of the following attributes: Experience: 12+ months working in a fast-paced Operations team with high volumes and multiple systems. Organisation: Highly organised and able to prioritise operational tasks for the best customer output. Initiative: A self-starter with a customer-centric mindset who gets a kick from resolving customers' problems. Decision-making: Confidence in making decisions and clearly communicating the reasoning and process behind the outcome. Discipline: Disciplined and organised with a keen eye for detail and an ownership mindset, ensuring no stone is left unturned in delivering great service. Multitasking: Enjoy multitasking and comfortable switching between calls, emails, systems, and tasks. Interpersonal skills: Strong interpersonal skills with an engaging and empathetic manner when communicating on the phone, in person, or in writing. Resilience: Resilient and able to handle difficult situations calmly and assuredly with customers over the phone, working to find the best outcome. Team player: Positive attitude, enjoys working collaboratively to resolve issues, and stays calm and focused on resolving the issue for customers and engineers. Extra Credit: Similar experience in insurance, maintenance and repairs company Our Recruitment Process: Please amend the below to the interview process you have for this role. Initial Call: Start with an introductory call with our Junior Talent Acquisition Specialist to discuss the role and your potential fit. (30 mins) Skills-Based Interview: Engage in a detailed discussion about your past experiences with our Repairs Manager (1 hr) Final Interview: Final interview with a member of senior management or our senior leadership team (30mins) We have an ever expanding list of benefits that currently includes: 33 days holiday inclusive of bank holidays pro rata plus your an extra day for your birthday Flexible remote working - with requirement to attend our Peterborough office on a monthly basis Free boiler & home emergency cover with Hometree plus 40% discount for friends & family Discounted gym membership across over 100 UK gyms (independent and chains) and free fitness, wellness and nutrition apps. £300 Home office allowance Support for your mental health and wellbeing via _ Menopause support from _, including friends & family access Cycle to work scheme Regular team socials including Summer and Winter parties. FCA Code of Conduct At Hometree, we prioritise ethical conduct and regulatory compliance. As a regulated financial services organisation, we operate under the strict guidelines and regulations set forth by the Financial Conduct Authority (FCA). We are committed to maintaining the highest standards of integrity and professionalism in all aspects of our business. As a prospective member of our team, you will be expected to fully embrace and adhere to the FCA Code of Conduct obligations. These obligations are designed to ensure the fair treatment of customers, the preservation of market integrity, and the promotion of healthy competition within the financial services industry. Equal Opportunity Employer At Hometree, we are committed to creating an inclusive and representative environment. We know that different experiences, perspectives and backgrounds make for a better workplace and a better planet. Together, we celebrate differences and promote a culture where you can bring your full self to work. We promise to give you the same opportunities as everyone else and we won't discriminate against you at any point in the hiring process or the working day. This includes how we source talent, our interview process, our conditions of employment, feedback and everything in between.

Onboarding Office Location: St James House, Hollinswood Road, Telford, TF2 9TZ Type: Permanent/Full-time, Office-based Salary: Discussed at interview Are you a top performing, experienced onboarding officer who thrives on delivering results and building relationships? At Komplex Group, we’re proud to have a 94% employee happiness score and we want YOU to help us keep it that way by attracting exceptional people who share our values and passion for care. Why You’ll Love Working Here • Life Insurance – peace of mind for you and your loved ones, • Your Birthday Off – because you deserve to celebrate YOU, • 24/7 GP Access – for you and your siblings (yes, really!), • Retail Discounts – save on your favourite brands, • Financial Advice – expert support when you need it, • Employee Assistance Programme (EAP) – because wellbeing matters, • Our Culture - where collaboration, respect, and positivity drive everything we do About Us Komplex Group: Individually brilliant. Collectively exceptional. We’re a leading provider delivering complex clinical care and high acuity mental health support to children and adults. Our mission? To make high-quality care accessible everywhere. And that starts with hiring the right people. Your Role As the face of Komplex Group for new talent, you’ll play a key role in shaping first impressions and building lasting connections. Communication is everything, you’ll engage candidates with clarity, confidence, and enthusiasm. Your responsibilities include: • Complete pre-employment checks to ensure compliance before start dates., • Coordinate inductions and PRICE training for new starters., • Carry out vetting checks (DBS, Right to Work, references, qualifications)., • Maintain secure and compliant personnel records in line with GDPR., • Monitor staff compliance (training, DBS renewals, Right to Work, licences, NMC pins)., • Liaise with candidates, managers and teams to support onboarding., • Prepare and issue contracts, onboarding packs and HR documentation., • Ensure personnel files are audit-ready and meet regulatory standards., • Chase outstanding documentation and escalate risks where needed., • Provide general HR and compliance administrative support. What We’re Looking For • An experienced recruiter who delivers results and thrives in a fast-paced environment, • A bubbly, approachable personality that makes candidates feel welcome and valued, • Strong communication skills, you’ll be the voice and face of Komplex Group for new hires, • Business Admin Level 2 (or working towards it), • Tech-savvy Ready to be the face of recruitment excellence? Send your CV to Connor.lane@komplexgroup.co.uk or call 01952 781111 for an initial informal conversation Komplex Group is an equal opportunity employer.

Location: Hybrid - London HQ (Fleet Street) + Remote Department: Customer Success Reports to: Head of Customer Success Base pay + Variable pay up to £10K annual performance-linked incentive Kamma exists to simplify one of the most complex and risky aspects of the housing market, making it clear, accurate, and easy to manage. Property licensing changes frequently, mistakes are costly, and even high-profile figures, such as Chancellor Rachel Reeves, _. We help customers stay compliant without stress, avoid major fines and turn compliance from a cost into a commercial advantage, while supporting higher standards in rental homes across the UK. Our platform has been rebuilt with fast, adaptable technology that allows us to launch new products quickly and respond to regulatory change. With enforcement rising and rent repayment orders set to double, demand for our solutions is accelerating. We already work with major names, including Foxtons, JLL, Knight Frank, Chestertons, Leaders Romans Group and Spicerhaart, and recent integrations open powerful new routes for distribution and growth. We are an AI-native company, always striving to find AI-first solutions. We train team members in new and evolving AI tools. We will work together to automate as many repetitive tasks as possible, allowing you to focus your time on the tasks that add the most value. This is a great time to join. The foundations are strong, momentum is clear, and we are scaling towards Series B revenue levels. You will join a curious, ambitious team motivated by solving problems with pace. Our culture rewards ownership, clarity of thinking and getting things done. It is a rare moment to join with equity options aligned to the impact you will have. Property licensing risk is increasing fast, and as we scale our platform and customer base, Customer Success becomes critical to retention, expansion and trust. We are hiring a Customer Success Manager to join our small but growing Customer Success team. You will be responsible for delivering proactive Customer Success for our mid-sized and Enterprise customers, which is central to retaining and expanding revenue over the next 12 months as we scale towards Series B. This is a new role and a new function at Kamma, with a significant opportunity to shape how we deliver world-class service while segmenting our approach by customer value. Your work will directly influence how we support enterprise customers through high-touch relationships, while enabling excellent, scalable and increasingly self-serve experiences for SMB clients. If you enjoy owning complex customer relationships, driving commercial growth and helping to build scalable systems that allow teams to focus where they add the most value, this role is for you. You will use your technical knowledge, sharp commercial instincts, and execution rigour to deliver value across different customer segments, with a primary focus on mid-sized and enterprise accounts, while supporting the transition to full self-serve support for SMB customers. Success in this role is defined by three outcomes: • Becoming a subject matter expert: on the regulatory complexities around property licensing to add the maximum amount of value to customers., • Operational Excellence: Ensuring successful technical integration for mid-sized and Enterprise customers, fast resolution of complex product queries, and reliable service across all segments. Delivering practical, on-the-ground feedback to help the Head of CS build a high-performing, world-class function., • Retention & Growth: Owning the full client lifecycle from initial setup through renewal, driving commercial expansion and account stability, with variable compensation linked directly to expansion and upsell outcomes. The hands-on work you do covers the full client journey: • Own Client Relationships & Service Delivery: Lead high-touch account management for mid-sized and enterprise customers, while playing a key role in shaping how we scale support for SMBs. As we move towards increasingly automated and self-serve support, you will help design, test, and improve the workflows and tooling that get us there, while stepping in where needed in the interim. You take ownership of the customer journey post-sale, from onboarding and adoption through renewal and expansion., • Onboarding: Lead and execute technical and operational onboarding for mid-sized and enterprise customers, including API integration, setting up the customer for long-term success with Kamma, • Drive Commercial Expansion: Identify, qualify, and close upsell and cross-sell opportunities within your customer portfolio (with the support of the Head of Customer Success)., • Contribute to Scaling: Work closely with the Head of Customer Success, providing practical, real-world feedback on workflows. You will help design and refine automated, self-serve tools and processes to ensure SMB customers receive excellent service at scale, while protecting time and focus for high-value customer relationships., • Experience: 5+ years in Customer Success or similar client-facing roles within SaaS or PropTech, with experience owning relationships for mid-sized or Enterprise customers., • Proven Track Record: Demonstrated expertise in managing complex client programmes and closing revenue opportunities (upsell and cross-sell), • Technical Acumen: You are comfortable speaking about API integrations, data flows, and technical solutions with both product teams and client stakeholders., • Environment: Comfortable in an early-stage environment with evolving processes, and motivated by the opportunity to help define those processes from scratch., • Tech Stack: Tech savvy and AI curious, comfortable learning and using modern tools and CRM systems (we use Intercom, HubSpot, Slack, Monday.com, etc) and other customer analytics and relationship tools., • Purpose and impact: help raise housing standards across the UK, • Strategic visibility: We are a small company, so you will work closely with the senior leadership, including the Head of Customer Success and commercial leadership, • High autonomy: play a foundational role in building a Customer Success function that becomes a true competitive advantage for Kamma, • Salary:, • Base Salary: £45,000 – £55,000 per annum, depending on experience., • Variable Pay: Up to £10,000 annual performance-linked incentive., • Equity: Participation in the company share option scheme., • Hybrid working: two office days per week in our central London HQ, • Great benefits including:, • 25 days holiday, which increases with tenure + we usually close for the Christmas period, • 2 charity days per year, • Pension scheme, health insurance, cycle-to-work scheme, book allowance, home office budget, curiosity budget and more. If you are an experienced Customer Success Manager who wants to own complex customer relationships, shape a function from the ground up and help scale a mission-driven company, we would love to hear from you.

Job Title : Account Manager Salary : £40,000 - £55,000 Location : Fully remote (Head office Narbeth) Permanent, Monday - Friday Role overview We are looking for an experienced Account Manager/Senior Account Executive with strong knowledge of the insurance and price comparison markets. The ideal candidate will have excellent emotional intelligence to build and maintain key stakeholder relationships. This role requires a highly organised, commercially aware professional who can manage and hold internal teams and external partners accountable. Duties include administrative and governance tasks to ensure regulatory compliance and high operational standards. Knowledge of travel and pet insurance is desirable. The Account Manager will report to the Associate Director of Commercial but will have regular contact with all areas of the business. Most of our partners are based in and around London, so accessibility to London is essential. We expect around two face-to-face meetings per month (subject to fluctuation) and quarterly visits to West Wales, where the business is based. However, remote working is the norm outside of these commitments. Most partners are based in London, so accessibility is essential. The role includes around two monthly face-to-face meetings and quarterly visits to West Wales, with remote working otherwise. Reponsibilites : • Relationship Management -, • Develop and maintain strong relationships with key partners, ensuring excellent communication and collaboration. Attend meetings scheduled within our performance management framework, such as QBRs and Annual Review meetings., • Compliance & Governance -, • Manage and file annual product governance reviews and other regulatory documentation, ensuring compliance with industry, internal, and partner standards., • Reporting & Analysis -, • Prepare reports and presentations using Excel, Word, and PowerPoint to communicate key insights and performance updates., • Stakeholder Management -, • Build strong relationships with partners-understanding their goals, working styles, and how to effectively collaborate., • Performance Metrics -, • Define and manage key performance indicators (KPIs) related to service delivery and performance., • Contract Management -, • Ensure robust, fit-for-purpose contracts are in place and regularly reviewed. Manage and negotiate any necessary amendments., • Change Management -, • Coordinate, oversee, and ensure the successful delivery of business changes across both our organisation and our partners., • Operational Efficiency -, • Establish effective and efficient processes and working practices between our business and partners. Skills & experience • Strong insurance industry knowledge and awareness of the price comparison website (PCW) market., • Proven ability to build and maintain relationships with stakeholders at all levels., • Excellent emotional intelligence, communication, and interpersonal skills - a friendly and affable personality that fosters strong relationships., • Strong negotiation skills with the ability to influence key decisions., • Highly organised with a keen eye for attention to detail., • Problem-Solving Ability: Capable of applying influencing and creative thinking skills to resolve service-level issues or business change challenges., • Accountability & Delivery: Ability to secure commitment to goals and hold partners accountable for delivering agreed outcomes., • Commercial Awareness: Understanding of business metrics and performance drivers., • Technical Proficiency: Strong skills in Microsoft Excel, Word, and PowerPoint., • Data Analysis: Ability to interpret insights from BI tools effectively. Desirable skills • Understanding of travel and pet insurance products. If you feel your experience can fulfil this role and you're interested in working for a fantastic company please send your CV. Acorn by Synergie acts as an employment agency for permanent recruitment.