Training Manager
il y a 17 heures
Liverpool
About Us: At Consultation Claims we are committed to fostering growth, innovation, and continuous improvement. We believe in empowering our people with the tools and knowledge they need to excel. We are seeking a dedicated and dynamic Training Manager who will lead the development, execution, and delivery of our training programs, ensuring that our teams are equipped to meet and exceed business objectives. If you’re passionate about learning, development, and creating an impactful training culture, we’d love to hear from you! Job Overview: As the Training Manager, you will be responsible for designing and delivering high-quality training programs that align with company goals and individual development needs. In this hands-on role, you will lead the overall training strategy while also actively delivering training sessions to employees at all levels. You will collaborate with cross-functional teams to ensure training initiatives are effective and relevant, contributing to employee growth and operational success. Key Responsibilities: Training Strategy & Development: • Develop, implement, and oversee a comprehensive training strategy that aligns with the organization’s goals and supports employee growth., • Collaborate with senior leaders and department heads to identify training needs and prioritize development initiatives., • Design and develop engaging and effective training materials, courses, and eLearning modules for both new hires and ongoing employee development. Training Delivery: • Deliver instructor-led training sessions (ILT) for various employee groups, including onboarding programs, skills development, compliance training, and leadership development., • Use a variety of delivery methods, including in-person, virtual, and blended learning techniques, to ensure training is impactful and accessible., • Adapt training content and style to meet the needs of diverse learning styles and team dynamics. Program Management: • Manage the entire training process, from needs assessment to program delivery and post-training evaluation., • Maintain accurate training records, tracking participation, completion rates, and feedback for continuous improvement., • Evaluate the effectiveness of training programs through feedback, assessments, and performance metrics, and make adjustments as needed. Coaching & Support: • Provide ongoing coaching and support to employees to reinforce training concepts and drive on-the-job application., • Offer individual guidance and mentoring to help employees enhance their performance and reach their development goals. Team Collaboration: • Partner with HR, leadership, and department managers to ensure training programs are aligned with organisational needs and business priorities. Compliance & Reporting: • Ensure that all training programs comply with legal and regulatory standards, especially for industries with compliance requirements (e.g., FCA, health & safety, data protection)., • Prepare and deliver regular reports on training effectiveness, including key metrics such as completion rates, satisfaction scores, and performance improvements. Continuous Improvement: • Stay up to date with the latest trends in training and development, incorporating new methodologies, tools, and technologies into the company’s training initiatives., • Foster a culture of continuous learning and development within the organization. Qualifications: Experience: • Proven experience in a Training Manager or similar role, with a strong background in training delivery and program management., • At least 5 years of experience in designing and delivering training programs., • Hands-on experience with a variety of training delivery methods (e.g., classroom, virtual, on-the-job coaching), • Knowledge and understanding of FCA processes and requirements is beneficial but not essential Skills: • Strong communication and presentation skills, with the ability to engage and inspire learners of all levels., • Proficient in creating and delivering both in-person and online training materials and courses., • Strong organisational skills with the ability to manage multiple training projects simultaneously., • Ability to assess training needs, measure effectiveness, and adjust programs accordingly., • Knowledge of Learning Management Systems (LMS) and other training tools. Education: • Degree in Human Resources, Business Administration, Education, or a related field (preferred but not essential)., • Relevant certifications in training or instructional design (e.g., CPLP, ATD, or similar certifications) would be a plus. Why Join Us: • Competitive salary and benefits package, • Opportunities for career growth and professional development, • Dynamic and supportive work culture