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• Technical Customer Services Manager - UK & Ireland, • UK (with travel across UK & Ireland)Technical Customer Services Manager – UK & IrelandLocation: UK (with travel across UK & Ireland)Employment Type: Full-Time Role OverviewA senior leadership position responsible for the strategic direction and operational delivery of Technical Services across the UK & Ireland. Reporting into senior management, you will lead a team of 10 technical professionals and ensure best-in-class technical support, compliance, training, and customer service standards.This is a highly visible, customer-facing role requiring strong leadership capability, regulatory awareness, and the ability to represent the organisation at senior external levels. Key Responsibilities Leadership & Strategy, • Lead, coach, and develop a regional Technical Services team, • Define and execute the regional technical services strategy, • Drive operational efficiency, continuous improvement, and service excellence, • Manage departmental budgets and resource planningTechnical Operations, • Oversee technical training programmes, including management of a dedicated training centre in Rugby, • Manage dealer and fleet audit programmes, technical inspections, and service-level consultations, • Oversee warranty processes in line with UK legislation, industry codes, and corporate compliance standards, • Ensure full alignment with relevant regulatory and safety requirements, • Monitor product performance data and provide technical insight to cross-functional stakeholdersStakeholder & External Engagement, • Act as the primary regional technical authority, • Support Sales, Marketing, and R&D with technical expertise, • Represent the organisation with industry associations, regulatory bodies, and media where required, • Develop technical communications including bulletins, service guidelines, and digital toolsInnovation & Continuous Improvement, • Support implementation of digital solutions and technical systems, • Benchmark service performance against competitors and industry standards, • Identify opportunities for value creation and service enhancement Experience & Qualifications, • HND, Degree, or equivalent experience in Mechanical Engineering or related discipline, • 10+ years’ experience within Technical Services or a comparable technical leadership role, • Strong understanding of regulatory compliance, quality systems, and product lifecycle management, • Proven experience leading and developing high-performing teams, • Demonstrated ability to manage complex stakeholder environments, • Strong project and process management capability, • Excellent written and verbal communication skills

BESS Design Engineer Rugby £45,000 - £50,000 + Progression + Renewable Energy + Technical Leadership + Growing Business An excellent opportunity for a BESS Design Engineer to join a rapidly expanding organisation operating at the forefront of renewable energy, battery storage and smart grid solutions. This role offers the chance to take technical ownership of commercial-scale Battery Energy Storage System design while playing a key role in delivering innovative low-carbon energy projects across the UK. This organisation has developed a strong reputation for delivering high-quality renewable and smart energy solutions across commercial and public sector projects. With significant growth in battery storage and grid connected systems, they are now seeking a technically strong BESS Design Engineer to lead design and specification activities while supporting project delivery. This is a long-term opportunity with clear technical progression within a forward-thinking industry. As a Battery Specialist, your responsibilities will include: * Designing commercial-scale Battery Energy Storage Systems * Producing detailed technical documentation including single-line diagrams, cable schedules, layout drawings and equipment specifications. * Ensuring compliance with G99/G100, BS 7671, DNO requirements and relevant fire safety regulations. * Maintaining up to date knowledge of battery technologies and regulatory developments. The successful Battery Specialist should have: * Minimum 3 years' experience in PV and/or battery energy storage system design and specification. * Proven experience designing commercial-scale BESS projects. * Strong understanding of lithium-ion battery technologies, BMS architecture and grid integration. * Knowledge of BS 7671, G99/100, and DNO connection processes. Keywords : Battery Specialist, BESS Engineer, Battery Energy Storage Systems, Energy Storage Engineer, Renewable Energy Engineer, Solar PV, Lithium-Ion Batteries, NMC, LFP, Battery Management Systems, Grid Connected Systems, G99, G100, BS 7671, DNO Applications, HV Systems, MV Systems, Electrical Design Engineer, AutoCAD, Commissioning Engineer, Smart Energy, Rugby, Northampton, Market Harborough, Leicestershire, Leicester, Corby, Kettering, East Midlands, This vacancy is being advertised by Accelerated People Management Ltd. The services of Accelerated People Management Ltd are that of an Employment Agency. Accelerated People Management Ltd can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed. TPBN1_UKTJ