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The Customer Experience and Quality Specialist is responsible for delivering exceptional customer service across multiple communication channels, including webchat and email, while effectively managing and resolving customer complaints in line with company policies. Customer Service Orientation: Dem

A leading social media management company is seeking a Customer Success Manager to foster and manage client relationships in North America. This remote role focuses on onboarding new clients, ensuring product adoption, and retaining existing accounts. Ideal candidates should hold a degree in a relat

A community-driven fashion platform is seeking an Engineering Manager to lead a cross-functional team focused on enhancing customer support experiences.

You will play a critical role in driving customer outcomes, retention, and expansion in the region, while acting as a key conduit between customers and internal teams. You've spent significant time working directly with customers in technical, enterprise environments and have experience leading team

Ein Anbieter im Bereich Customer Care sucht einen Onepilot-Agenten.

We are seeking a strategic and experienced Head of Customer Success to lead and scale the global customer experience function. Collaborate cross-functionally with marketing, sales, and technical teams to support growth initiatives and enhance customer satisfaction. Minimum 5 years of experience in c

As Head of Customer Experience at Aios Medical, your fundamental role is to delight customers with “insanely great” service through a near‑pathological obsession with CX 🤯. Remote: our team is fully distributed across the world and functions fully remotely. You’ll run all our customer‑f

The role offers hybrid-remote flexibility, with competitive compensation and benefits, including medical coverage and share options. A leading financial technology platform in the UK seeks a Customer Success professional to enhance client relationships and drive growth.

A leading cybersecurity firm is seeking a Customer Success Support Analyst to ensure customers maximize value from services. This full-time position is remote-friendly, offering competitive compensation ranging from £50,000 to £70,000 GBP annually.

A minimum of 5 years of demonstrated success in a quota‑carrying, customer‑facing position. CSMs at Seesaw work directly with customers to drive value for educators in a hands‑on way. Proven experience managing the full customer lifecycle, from onboarding through renewal and expansion.

A leading software company is looking for a Senior Software Engineer to enhance their customer interaction applications.

A leading veterinary software company is seeking a Customer Success Manager to drive customer satisfaction and success for ezyVet clients. This hybrid role, based in Greater London, involves managing relationships with key accounts, collaborating with various internal teams, and ensuring customer ne

A leading SaaS company is looking for a Customer Success Manager to ensure customer satisfaction and success.

A dynamic internet intelligence provider is seeking a Customer Success Engineer to deliver exceptional service to customers. You will partner with the Customer Success team to handle support requests, guide customers through product usage, and advocate for their needs. The ideal candidate has at lea

The position offers a fully remote work opportunity in the UK, allowing for flexibility and significant impact on customer satisfaction. A leading cybersecurity company is seeking a Customer Success Manager to enhance customer relationships and ensure high adoption rates of their services. This role

Submit your CV and a cover letter highlighting your technical customer success experience, ability to manage developer-centric accounts, and passion for driving customer outcomes. Customer Success Representative – Nutrient | Remote. Remote-first culture with flexible working hours.

We’re looking for a highly organized and detail‑oriented Customer Experience Specialist to join our insurance contact center team. In this role, you’ll be the first point of contact for customers reporting new claims. This position is ideal for someone who thrives in a fast‑paced environment

With Ada, 83% of customer conversations—and counting—are effortlessly resolved through automation, giving teams more time back, companies more resources to focus on growth, and customers more life to focus on what matters most to them. Ada is an AI customer service company whose mission is to ma

Senior Customer Marketing Manager – Pinpoint | London (Remote, UK-based). London, UK (Remote-first with occasional in-person sessions). Define and track success metrics with Marketing Ops and Customer Success.

You will work collaboratively across product teams to enhance user flows and customer insights, all while working flexibly in a hybrid environment. A fintech startup in Greater London is seeking a dedicated UX and customer researcher to join their Experience team.

Ability to work independently in a remote environment. Fully remote position (work from anywhere within approved locations). This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for clients before, during, and after their trips.

A leading personalization platform provider in the United Kingdom is seeking a Senior Customer Marketing Manager for EMEA.

A high-growth HR tech company is seeking a Senior Customer Marketing Manager to lead customer marketing initiatives in a remote role based in the UK. You will design and execute programmes that drive product adoption and support customer success.

In this role, you will onboard new customers, manage relationships, and coordinate projects to deliver solutions tailored to customer needs. A global leader in open source technology is looking for an Enterprise Customer Success Manager to join their remote team.

A progressive technology company in Greater London is seeking a motivated Customer Success Manager to join their new and evolving sales team. This role offers the opportunity for personal career growth in a flexible remote environment, complemented by regular in-person collaboration and chances to a

This remote-first position requires excellent communication skills, as well as a proactive approach to improving customer experience. A leading technology company is looking for a Team Lead, Customer Support - EMEA to manage and mentor a global team of Support Engineers. You will work closely with v

As a Customer Success Specialist, youll be responsible for onboarding new clients, providing product training, resolving customer issues, and ensuring long-term satisfaction. Experience in customer success, support, or account management. If you27re tech-savvy, solution-oriented, and eager to grow i

This fully remote role in the UK requires a strong SaaS background, excellent stakeholder management skills, and experience in driving retention and growth. A leading recruitment agency is seeking a Senior Customer Success Manager to own and grow strategic accounts worth £5mil ARR.

This role involves leading the Customer Success organization to reduce churn and improve engagement standards. Candidates should have experience in customer success leadership, coaching teams, and driving commercial conversations. The successful candidate will work closely with senior leadership to

A high-growth HR tech company is seeking a Senior Customer Marketing Manager to lead customer marketing initiatives that enhance product adoption and advocacy. Responsibilities include executing marketing programs, creating customer-facing content, and collaborating with various teams to improve cus

The role involves managing day-to-day operations, ensuring high customer satisfaction, and handling guest inquiries and issues. A leading hospitality service provider is looking for enthusiastic individuals for a remote Guest Services position.

A cybersecurity firm is seeking a Senior Customer Success Engineer to serve as a technical partner within customer success teams. This role will focus on accelerating time-to-value for customers, providing expert technical guidance, and collaborating with the account team. Candidates should have ove

A leading educational organization is looking for a passionate Customer Success Manager to ensure members achieve their goals and maximize the value of offerings. The ideal candidate has proven experience in B2B customer success, excellent communication skills, and is comfortable in a fast-paced env

A leading software company based in the UK is seeking a Customer Success & Product Coordinator to enhance customer experiences and support software implementation projects. The ideal candidate will have over 2 years of relevant experience and strong skills in project coordination, customer support,

The ideal candidate will have B2B customer success experience, be highly organized, and have strong communication skills. Compensation ranges from £35,000 to £38,000, with options for hybrid or fully remote work in the UK. A leading digital community organization is seeking a Customer Success Mana

A high-growth HR tech company is seeking a Senior Customer Marketing Manager to design and execute customer marketing programmes that drive adoption and expansion. This is a full-time remote role that offers competitive pay (£60k–£80k) and supports creative autonomy. The successful candidate wil

Pre‑Sales Customer Solutions Engineer. Pedigree: Fast growing, dynamic SaaS business with a global customer base and team. Excellent communicator with customers and internal teams; confident saying no when needed.

Your role will focus on supporting customers in their adoption of the product, driving value and managing complex relationships. The ideal candidate has extensive experience in Customer Success or related fields and a passion for technology. This is a remote-first position based in the UK, offering

The ideal candidate will have 3-5 years of experience in customer-facing roles and will focus on building relationships, ensuring customer happiness, and driving retention. A leading technology company based in the United Kingdom is seeking a Customer Success Specialist to join their remote team. Jo

A leading technology firm is seeking a Regional Manager for Customer Success in EMEA. This role involves leading a high-performing team to enhance customer engagement and drive measurable value. The ideal candidate will have several years of experience in leading Customer Success or similar teams, w

A leading technology company in the UK is seeking a Senior Customer Support Engineer to independently resolve customer inquiries and ensure a smooth experience. The role involves leading support during escalations, improving processes, and providing hands-on assistance to customers. Candidates shoul

A growing education organization in the UK is seeking a motivated Customer Success Manager to ensure the success of large employer clients by building strong relationships and managing apprenticeship programmes. This role offers a remote-first work environment along with competitive benefits includi

A community-focused housing organization is seeking a Customer Experience Manager to optimize customer interactions within its property maintenance division. The role involves leading a dedicated team, ensuring high standards of service delivery while effectively managing sensitive customer situatio

A leading tech company in Greater London is seeking a Customer Success Engineer who speaks German. You will support customers in implementing and scaling the platform, focusing on technical onboarding and solutions. The role emphasizes collaboration and proactive customer engagement, offering the op

A platform engineering firm in the UK is seeking a Customer Success Manager. This role will shape customer engagement, ensure value delivery, and connect Sales, Product, and Engineering through a consistent framework.

Technical Customer Support Engineer - Dutch speaking (remote). Technical Customer Support Engineer - Dutch speaking (remote). Supporting and guiding our ClickHouse users, customers, and prospects via cases, chat, Slack, community, and meetings.

A leading software development platform in the United Kingdom is seeking a Customer Success Manager to align with customers' business priorities and implement success plans effectively. This role involves collaboration across internal teams to enhance customer experiences and operational excellence,

A tech-driven customer engagement platform is seeking a part-time Customer Success contractor to support its growing team in the UK or Ireland. In this role, you will manage customer inquiries via email and Zoom, identify complex issues, and help onboard customers through effective communication. Ca