Buscar empleo: 121 ofertas de trabajo de reservations manager en Reino Unido (noviembre 2026) - page 2

We are seeking an energetic and outgoing Host/Hostess to join our lively team at Thirst Bar Soho, a friendly late-night independent cocktail bar. You will be the first point of contact for our guests, playing a crucial role in creating a welcoming and vibrant atmosphere. Key Responsibilities: • Warmly welcome patrons, engaging with potential customers at the door., • Efficiently manage confirmed bookings and guide guests to their reserved areas., • Process door payments accurately., • Contribute to an exceptional customer experience within our bustling environment. The ideal candidate will possess excellent communication and interpersonal skills, a genuinely hospitable approach, and a passion for London's vibrant nightlife. The ability to multitask effectively in a busy venue is essential.

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The floor staff is responsible for delivering a high level of customer service to all guests, ensuring they have a memorable dining experience. This role involves greeting and seating guests, taking food and drink orders, delivering meals, and providing attentive service throughout the customer’s visit. The ideal candidate should have excellent communication skills, a friendly demeanor, and the ability to work efficiently in a fast-paced environment. Key Responsibilities: 1. Customer Service: • Greet guests warmly upon arrival and assist with seating arrangements., • Present menus, explain daily specials, and answer questions about menu items, beverages, and other restaurant services., • Take accurate food and beverage orders and relay them to the kitchen and bar staff promptly. 1. Order Management: • Ensure that all orders are prepared and served according to the restaurant’s standards and within a reasonable time frame., • Serve food and beverages to guests, ensuring the correct dishes are delivered to each customer., • Check back with customers to ensure satisfaction with their meals and beverages. 1. Dining Area Maintenance: • Maintain the cleanliness and organization of the dining area, including setting up and clearing tables, refilling condiments, and resetting tables after guests leave., • Monitor the dining area for spills, messes, and other potential hazards, addressing them promptly to maintain a safe environment., • Assist with the arrangement of seating and tables to accommodate reservations and walk-in guests. 1. Payment Handling: • Present the bill to customers and process payments accurately, handling cash, credit cards, and other forms of payment., • Ensure that the cash register balances at the end of each shift, reporting any discrepancies to the Floor Manager. 1. Team Collaboration: • Work closely with kitchen staff, bartenders, and other floor staff to ensure smooth operation and a seamless dining experience for guests., • Communicate any special requests, allergies, or dietary restrictions to the kitchen and bar staff., • Assist with training new floor staff as required. 1. Complaint Resolution: • Handle customer complaints and concerns professionally, seeking to resolve issues to the customer’s satisfaction., • Escalate unresolved complaints to the Floor Manager or Restaurant Manager when necessary. 1. Compliance and Safety: • Adhere to all health and safety regulations, including food safety and sanitation standards., • Follow all restaurant policies and procedures, including those related to uniform, grooming, and punctuality., • Attend regular training sessions on service standards, food handling, and emergency procedures. Qualifications: • Previous experience in a customer service role, preferably in a restaurant or hospitality setting., • Excellent communication and interpersonal skills., • Ability to work in a fast-paced environment while maintaining a positive attitude., • Strong attention to detail and the ability to multitask effectively., • Basic math skills for handling payments and making change. Physical Requirements: • Ability to stand, walk, and carry trays of food and beverages for extended periods., • Capable of lifting and carrying items up to 25 pounds., • Flexibility to work shifts, including evenings, weekends, and holidays. Additional Skills: • Knowledge of food and beverage menus, including basic wine, beer, and cocktail knowledge, is a plus., • A passion for customer service and hospitality.

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KT&T is currently recruiting experienced Hotel Receptionists to work in hotels located in Central London. We are looking for candidates with previous hotel reception experience and hands-on experience using OPERA PMS. Experience: Previous hotel reception experience required OPERA PMS: Essential Key Responsibilities: • Welcoming guests and providing a professional and friendly service, • Managing check-in and check-out procedures using OPERA PMS, • Managing reservations, room allocations and guest enquiries, • Processing payments and maintaining accurate guest records, • Handling telephone calls and emails, • Responding to guest requests and resolving issues professionally, • Liaising with housekeeping and other hotel departments, • Maintaining high standards of customer service at all times Requirements: • Previous Hotel Reception experience is essential, • Previous experience using OPERA PMS is essential, • Good spoken and written English, • Excellent communication and customer service skills, • Professional and well-presented manner, • Good organisational and IT skills, • Ability to work efficiently in a busy hotel environment, • Flexible to work shifts, including weekends and bank holidays, • Right to work in the UK

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The Bull Group

Restaurant General Manager

hace 1 mes

£17–£20 por hora

Jornada completa

Leamouth, Tower Hamlets

🎹 GENERAL MANAGER - BERINGERS All-day brasserie and piano bar | London City Island, E14 Full-time | Salary plus tips and service charge | [Bonus Scheme | Immediate start In 1895, a man called Guy Beringer wrote a letter to the press complaining about Sunday lunch. He had a point. Victorian Sundays meant getting up early for a heavy, joyless meal, usually while regretting the night before. Beringer proposed something better: push the whole thing back to midday, combine breakfast and lunch, and let people linger. He called it brunch. His argument was never really about food. Breakfast, he wrote, suits solitude. Brunch is cheerful, sociable, talk-compelling. It sweeps away the worries and cobwebs of the week. He finished with a postscript that we've taken rather seriously: beer and whiskey are admitted as substitutes for tea and coffee. We named the place after him. Beringers is our attempt to build brunch the way he actually meant it - not a queue and a 90-minute table turn, but a long, unhurried, sociable affair that starts with coffee and has no particular obligation to end. ☕ FOUR MONTHS IN We opened on London City Island at the start of this year, and it has gone better than we hoped. The room has found its people. Residents who come in every week. Tables that book at midday and are still there at six, having moved from brunch to a bottle of wine to the terrace for a spritz. Late nights at the bar where nobody's watching the clock. The regulars know our team by name and, increasingly, know each other. Our opening team has built something genuinely special from a standing start, and we're proud of them. Now we want to take it to the next level - and for that we need a General Manager. 🍸 THE VENUE All-day brasserie. Doors at 7am for coffee and the Pantry, through brunch and lunch, into a full evening menu. Signature dishes people come back for: Duck and Egg Waffles, the wild mushroom omelette, Nduja Toast. Piano bar. A baby grand at the heart of the room, live performances several times a week, and a proper cocktail list. Our Piano Plates are the signature - tapas-style sharing dishes built to be picked at slowly with a drink in the other hand. Terrace. Where a long lunch quietly becomes an evening. Events. Concert Nights, Uncork and Unwind wine tastings, tribute evenings, festival collaborations, private hires and the 1895 Club membership programme. There's a calendar, and it's growing. Full table service throughout. This is a restaurant, run properly. 🎶 ONE THING THAT MATTERS MORE HERE THAN MOST PLACES Music sets the room. It's the single biggest lever you have over how Beringers feels, and we take it seriously. The right playlist at 8am is not the right playlist at 8pm. Sunday afternoon is not Friday night. Knowing when to lift the room, when to let it settle, when to turn it up because the bar has found its second wind - that's a craft, and we want a GM who has it. You'll also work with our resident musicians and programme the live schedule alongside our events team. If you've ever changed a playlist mid-service because the room needed something else, you'll know exactly what we mean. 🚀 THE ROLE You'll take full ownership of Beringers City Island, reporting directly to senior management. Running the floor. Leading service from the pass to the door, at the standard we've set. Present in the room, known to the regulars, hands on when it counts. Leading the team. Recruiting, training, developing and retaining a front of house team that's already good and can be better. Rotas, structure, clear standards and a culture people want to stay in. The commercial side. Full P&L accountability: revenue, GP, labour cost, stock and controls. You'll be given real numbers, real targets and real autonomy to hit them. Growing covers. Building the reservations book, the regulars, the events diary and the 1895 Club. Making a busy Tuesday as good as a busy Saturday. Working with the kitchen. A genuine partnership on menu development, execution and consistency. The unglamorous but essential. Food safety, health and safety, licensing, compliance, reviews and everything else that keeps a venue running properly. Shaping what's next. Menus, events, ideas, the evening offer. We're four months old. There's plenty still to write, and we want a GM with opinions. 🔥 WHAT WE'RE LOOKING FOR • Proven experience as a General Manager, or a strong Assistant GM or Restaurant Manager ready to step up, • Genuine restaurant background - full table service, food-led, quality-driven, • Real commercial confidence. Comfortable with a P&L, labour percentages, GP and stock, • A leader people want to work for. We'd rather hear about a team you developed than a team you managed, • A natural host who understands that regulars are built one conversation at a time, • Instinctive about atmosphere - music, lighting, pace, energy, • Bar and cocktail knowledge, or the enthusiasm to get properly involved, • Personal Licence holder preferred, or willing to obtain one, • Someone who wants to build something rather than maintain it You do not need a piano bar on your CV. You need to care about rooms that feel good and people who come back. WHAT WE OFFER • Salary reviewed as the site grows. (Inc. performance bonus scheme), • Tips and service charge, • Real autonomy. This is your site to run, not a script to follow., • A group that's growing. Beringers Wandsworth opens this winter, and The Bull Group also runs Lockdown, Supershakes, The Observatory and The Eleventh Hour across London. We promote from within wherever we can, and there's a genuine path here for someone who wants one., • A Sunday & Monday close at 5pm, which in an all-day restaurant is rarer than it sounds, • Food and drinks on shift, plus discounts across every venue in the group, • Involvement in menu development, supplier tastings and the events programme, • Direct access to senior management. Small group, short decision chain, ideas get heard., • 28 days holiday ⚡ WHY THIS ONE Most General Manager jobs in London are about maintaining something that already exists. This one is four months old, in a growing group, with a story worth telling, a room people are already protective of, and enough left to build that your fingerprints will be all over it a year from now. If that's the job you've been waiting for, we'd like to hear from you. 👋 HOW TO APPLY Hit apply and send us a short message about why you'd be good for this GM role at Beringers. We read every application and reply to everyone. From there it's a short call, then we'd love to have you in - see the venue, meet the team, have a coffee and a proper conversation about where Beringers goes next. Beringers, 45 Hope Street, Leamouth Peninsula, London E14 0QG. Part of The Bull Group.

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£12.71–£13.5 por hora

Jornada completa

London

Job Title: Host / Hostess Location: London, SW1X 8LB (Knightsbridge / Belgravia) Position Type: Full-Time / Part-Time Salary: £12.71 – £13.50 per hour About Us Located in the heart of Knightsbridge, our venue offers an exceptional dining experience defined by outstanding food, elegant surroundings, and flawless hospitality. We are looking for a charismatic, polished, and welcoming Host to join our front-of-house team as the first point of contact for our guests. The Role As a Host, you are the face of our restaurant. You will create memorable first impressions, manage the flow of the dining room, and ensure every guest feels valued from the moment they walk through the door. Key Responsibilities: • Warmly greet and welcome arriving guests, taking coats and managing reservations., • Manage the door, walk-ins, and floor plan efficiently using our reservation system (e.g., SevenRooms / OpenTable)., • Escort guests to their tables, present menus, and introduce their dedicated server., • Collaborate closely with the floor team and kitchen to maintain a smooth seating rhythm throughout service., • Offer a warm farewell to departing guests, ensuring their experience was exceptional. About You • Experience: Previous host or customer service experience in a fast-paced, high-end restaurant, hotel, or hospitality venue in London., • Communication: Excellent spoken English with a clear, polite, and engaging telephone manner., • Presence: Exceptionally presented, naturally warm, and comfortable handling VIPs and high-profile guests., • Skills: Calm under pressure, highly organized, and a strong team player with great attention to detail. What We Offer • Competitive hourly rate., • Free staff meals on duty.

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Full-time Contract | 35–48 Hours per week About Duck and Rice "An eclectic Soho pub with a world-class Chinese kitchen." We're looking for passionate and energetic Host/Hostess to join our team, helping us create memorable dining experiences in one of Soho's most vibrant restaurants. The Role As a Host / Hostess, you'll be the first point of contact for our guests and play a key role in creating a warm, welcoming, and memorable experience from the moment they arrive. You'll help set the tone for exceptional hospitality while working closely with the wider Front of House team. You will: • Welcome and greet guests warmly, creating a friendly and professional first impression., • Manage reservations, bookings, and guest seating efficiently., • Escort guests to their tables and provide menus when required., • Maintain an organised and accurate table plan throughout service., • Communicate effectively with the FOH teams to ensure smooth service., • Monitor guest flow and manage waiting times professionally., • Respond to guest enquiries and requests with a positive and helpful attitude., • Assist the FOH team during busy service periods wherever needed., • Maintain high standards of cleanliness, presentation, and organisation at the reception desk., • Help ensure every guest feels valued and well looked after throughout their visit. We're looking for candidates who: • Have at least 1–2 years' experience in a busy restaurant or hospitality environment., • Have a warm, friendly, and confident personality., • Are passionate about delivering exceptional customer service., • Have excellent communication and interpersonal skills., • Are organised, attentive to detail, and able to multitask in a fast-paced environment., • Remain calm and professional under pressure., • Have a positive attitude, strong work ethic, and willingness to learn., • Hold the legal right to work in the UK. Salary & Benefits: • Up to £14.00 per hour, depending on experience, plus a share of credit card tips., • Free staff meals prepared daily by our accomplished chefs., • Personal training and development programme., • 50% food and beverage discount across our restaurants worldwide., • Uniform provided., • Life Assurance and 24/7 GP consultation access via Hospitality in Action. Join Our Team If you're passionate about hospitality, love creating great first impressions, and enjoy making guests feel genuinely welcome, we'd love to hear from you. Join us at The Duck & Rice in the heart of Soho and become part of a team dedicated to delivering exceptional hospitality and memorable experiences. Apply today and become part of the Duck & Rice family.

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Khao-So-i

Front of House Supervisor

Job Overview Khao So-i is looking for an experienced and motivated Supervisor to lead our front-of-house team and ensure a consistently high standard of service for our guests. This is an exciting opportunity for someone passionate about hospitality, leadership, and creating exceptional dining experiences. As Head Waiter, you will take a hands-on role in overseeing daily service, mentoring junior staff, and working closely with management to uphold our brand standards. About us Khao So-i is a modern Thai restaurant dedicated to celebrating the rich flavors of Northern Thailand, with a focus on authenticity, freshness, and creativity. Our menu combines traditional recipes with a contemporary twist, served in a welcoming and stylish environment. At Khao So-i, we pride ourselves on high-quality ingredients, excellent presentation, and a vibrant dining experience that keeps our guests coming back. What We Offer • Competitive salary and tronc up to £17-18/hour, • Opportunities for career growth and development, • Supportive and friendly team environment Benefits • Holiday entitlement increases with your length of service, up to 32 days, • Employee discounts, • Company pension scheme, • Enhanced maternity and paternity pay What we are looking for • Previous experience as a Supervisor, • Strong hospitality and leadership skills with a passion for team development and guest service., • Excellent time management and multitasking abilities in a fast-paced environment., • A friendly and professional demeanour with excellent communication skills., • Solid knowledge of food safety practices and commitment to high standards., • Confidence with POS systems and basic math for accurate billing and cash handling Responsibilities • Lead by example in delivering excellent guest service from greeting to farewell., • Oversee the daily operations of the floor, ensuring smooth and efficient service., • Take and manage accurate food and drink orders, ensuring team compliance with order accuracy and timing., • Train and mentor junior waitstaff, fostering a collaborative and motivated team culture., • Liaise with the kitchen and management to ensure exceptional guest satisfaction and resolve any service issues swiftly., • Monitor and maintain cleanliness and organisation of the dining area, ensuring readiness at all times., • Assist with table allocations, reservations, and efficient seating during peak times., • Drive upselling of menu items and promotions to maximise revenue and enhance guest experience., • Ensure strict adherence to food safety and hygiene standards at all times. Job Types: Full-time, Permanent Benefits: • Company pension, • Discounted or free food, • Employee discount Work authorisation: • United Kingdom (required) Work Location: In person

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Clays

Shoot Captain -Host/Waiter

hace 2 meses

£15.33–£17.83 por hora

Jornada completa

Canary Wharf, London

LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces 2025 by Great Place To Work UK! We’re all about creating a workplace filled with integrity, fun, and teamwork. But don’t just take our word for it, here's what our Clayers have to say: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” If you’re looking for a role where you can grow and be part of a dynamic, fun-loving team, join us as we make history, one shot at a time! CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. SUMMARY OF POSITION What's the Gig, you ask? Clays floor teams are collaborative, consisting of a group of highly skilled individuals who are heavily cross trained. Here at Clays, we offer a unique experience and therefore, have a unique role and requirements, this is where our Shoot Captains come in. Our Shoot Captains are the soul of our competitive socialising experience. You will bring the Clays experience to life for our guests. We are looking for exuberant individuals with big personalities who always bring fun and positive energy to our atmosphere. You will run a section of our gaming pegs and control the guests entire journey for multiple groups throughout the operation. Previous hosting and serving experience will really help you in this role. You will be expected to introduce the game, set guests up on the system and get them started. Show them how to use our Food & Beverage kiosks and support them with placing food and drinks orders. Moreover, you will ensure that they are looked after with our 12 steps of service, covering every stage of their experience. You will understand our bookings system and learn how to manage the entire bookings journey and you will actively engage in serving duties, coordinating with the bar and kitchen to ensure timely delivery of food and beverages to all tables in your designated section. Additionally, you will be responsible for ensuring that service is efficiently provided to all gaming pegs in your section. You will be a critical piece of the front of house team, always looking for opportunities to enhance the guest experience, giving hints, tips and recommendations, driving peoples competitive spirit and helping them engage with the game. As a Shoot Captain, you should be able to develop a rapport with the guest throughout their entire experience. You will ensure guests leave with a smile, remembering your name, and eagerly anticipating their next visit. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; • You will be highly competent with our booking system, • On occasion you may run the reception and bookings for the service, • You will support the events team with group reservations, • You will be crucial to the smooth success of our corporate events, • Handle face to face customer enquiries as well as telephone and email queries in a polite, professional manner., • When running a section of gaming pegs you will be required to deliver the full 12 steps of the game and Food & Beverage service., • You will serve food and beverage in a professional manner, ensuring a high level of customer service, • Able to flex your skills across our multiple front of house roles SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES • Host or hospitality reception / bookings management preferred but not essential, • Previous food and beverage service experience, restaurant or bar, • Always looking for opportunities to improve your knowledge and abilities, • Passionate about hospitality and creating amazing experiences, • A keen eye for detail with excellent written and verbal communication skills, • Ability to build lasting relationships with colleagues and clients, • Honest with strong moral principles, • Take initiative, can solve problems calmly and work well under pressure, • Someone who really enjoys interacting with people, • Love and engage with incredible food and beverage WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £13.33 per hour as well as weekly Tronc service charge distribution. Other great benefits include: • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Paid Breaks: We value your time and ensure you’re compensated for your breaks., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.

Are you a friendly, organized, and customer-focused individual with a passion for hospitality? Cipriani Restaurant is looking for a dynamic and professional Receptionist to join our team! Key Responsibilities: • Greet and welcome guests with a warm and friendly attitude, • Manage reservations and optimize seating arrangements, • Answer phone calls, take reservations, and assist with guest inquiries, • Maintain a clean and organized front-of-house area, • Handle guest feedback and ensure a positive dining experience, • Collaborate with servers, managers, and kitchen staff to ensure smooth operations Requirements: • Excellent communication and interpersonal skills, • Previous experience in a customer service or hospitality role preferred, • Ability to work in a fast-paced environment, • Strong organizational and multitasking skills, • A positive attitude and a team player Why Join Us? • Competitive pay and tips, • Fun, friendly, and supportive team environment, • Opportunities for growth and advancement If you’re passionate about providing excellent service and enjoy working in a dynamic, team-oriented environment, we want to hear from you!

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Property Manager (Check-In / Front of House) The London Tenant – London (Canary Wharf E14) Full-Time | Office Based We are looking for an organised, personable and proactive Property Manager (Check-In / Front of House) to join our growing property management company in London. The primary focus of the role will be overseeing the tenant onboarding and check-in process, taking over once a reservation has been secured by our Sales Team and ensuring everything runs smoothly through to move-in. Alongside this, you will assist with the day-to-day management and administration of our residential property portfolio. This is an important front-of-house role, so previous experience in property management, lettings, hospitality or a customer-facing environment is important. Key ResponsibilitiesCheck-Ins & Tenant Onboarding • Manage confirmed reservations through to successful move-in., • Conduct Zoom onboarding meetings with new tenants., • Oversee tenancy agreements and documentation., • Collect and follow up outstanding move-in payments., • Coordinate tenant check-ins and check-outs., • Organise keys, fobs and property access., • Coordinate cleaner schedules around check-ins and check-outs., • Ensure properties are ready for incoming tenants. Property Management • Respond to tenant emails regarding contracts and tenancy matters., • Process notices, renewals, extensions and tenancy changes., • Maintain accurate tenant and property records., • Liaise with Sales, Maintenance and the wider team., • Assist with general property management and administrative tasks. About You • Previous property management, lettings, hospitality or front-of-house experience., • Friendly, confident and professional., • Highly organised with excellent attention to detail., • Strong written and verbal communication., • Proactive and comfortable working independently., • Confident conducting Zoom calls and following up payments., • Able to manage multiple priorities and deadlines. Salary & Benefits • Accommodation in Canary Wharf included as part of the remuneration package., • Weekly wage in addition to the accommodation provided., • Career progression within a growing property company., • Supportive and friendly team., • Genuine responsibility and autonomy. About Us The London Tenant is an established London property management company with over 13 years of experience, managing a substantial portfolio of residential properties across London. Work Location: In person – London, E14 | Canary Wharf

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The Blacksmiths Arms

Full Time Bar & Restaurant staff

Family run busy bar & restaurant looking for a full time member to join our team. We are currently looking for someone who has at least 1 years experience in bartending or waiting tables to start immediately. Duties will include; • overseeing daily service, • keeping an eye on stock & making sure it’s being rotated, • making drinks, • taking orders for tables, • managing reservations & keeping customers happy & satisfied, • liasing with the owners to keep them up to date with any issues/problems Current shifts would be;tuesday 3:45-11:30wednesday 3:45-11:30friday 5-12saturday 5-11:30sunday 11:45-8 We are looking to hire someone immediately so please only apply if you have experience & are available for a phone call meeting & trial shift next week. Please message with any questions.

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RM Food London LTD

Front of House Team Member

The floor staff is responsible for delivering a high level of customer service to all guests, ensuring they have a memorable dining experience. This role involves greeting and seating guests, taking food and drink orders, delivering meals, and providing attentive service throughout the customer’s visit. The ideal candidate should have excellent communication skills, a friendly demeanor, and the ability to work efficiently in a fast-paced environment. Key Responsibilities: 1. Customer Service: • Greet guests warmly upon arrival and assist with seating arrangements., • Present menus, explain daily specials, and answer questions about menu items, beverages, and other restaurant services., • Take accurate food and beverage orders and relay them to the kitchen and bar staff promptly. 1. Order Management: • Ensure that all orders are prepared and served according to the restaurant’s standards and within a reasonable time frame., • Serve food and beverages to guests, ensuring the correct dishes are delivered to each customer., • Check back with customers to ensure satisfaction with their meals and beverages. 1. Dining Area Maintenance: • Maintain the cleanliness and organization of the dining area, including setting up and clearing tables, refilling condiments, and resetting tables after guests leave., • Monitor the dining area for spills, messes, and other potential hazards, addressing them promptly to maintain a safe environment., • Assist with the arrangement of seating and tables to accommodate reservations and walk-in guests. 1. Payment Handling: • Present the bill to customers and process payments accurately, handling cash, credit cards, and other forms of payment., • Ensure that the cash register balances at the end of each shift, reporting any discrepancies to the Floor Manager. 1. Team Collaboration: • Work closely with kitchen staff, bartenders, and other floor staff to ensure smooth operation and a seamless dining experience for guests., • Communicate any special requests, allergies, or dietary restrictions to the kitchen and bar staff., • Assist with training new floor staff as required. 1. Complaint Resolution: • Handle customer complaints and concerns professionally, seeking to resolve issues to the customer’s satisfaction., • Escalate unresolved complaints to the Floor Manager or Restaurant Manager when necessary. 1. Compliance and Safety: • Adhere to all health and safety regulations, including food safety and sanitation standards., • Follow all restaurant policies and procedures, including those related to uniform, grooming, and punctuality., • Attend regular training sessions on service standards, food handling, and emergency procedures. Qualifications: • Previous experience in a customer service role, preferably in a restaurant or hospitality setting., • Excellent communication and interpersonal skills., • Ability to work in a fast-paced environment while maintaining a positive attitude., • Strong attention to detail and the ability to multitask effectively., • Basic math skills for handling payments and making change. Physical Requirements: • Ability to stand, walk, and carry trays of food and beverages for extended periods., • Capable of lifting and carrying items up to 25 pounds., • Flexibility to work shifts, including evenings, weekends, and holidays. Additional Skills: • Knowledge of food and beverage menus, including basic wine, beer, and cocktail knowledge, is a plus., • A passion for customer service and hospitality.

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Bar & Food - The Listing

Reservationist / Admin

hace 2 meses

£30000 anual

Jornada completa

Monument, City of London

We are looking for an experienced Reservationist to join our office team. The successful candidate will be responsible for managing event bookings, responding to customer enquiries via email and telephone, creating event function sheets, issuing invoices, and providing general administrative support. Excellent communication, organisational, and customer service skills are essential, along with the ability to manage multiple tasks in a fast-paced environment. What we’re looking for Proven experience in a hospitality host/reception or reservations role (this is essential)A natural people person with confidence, energy, and attention to detailStrong organisational skills and the ability to stay calm under pressureA genuine passion for hospitality and creating memorable guest experiencesSomeone who is ambitious and looking for progression within a growing company Why join us? Be part of a growing, ambitious hospitality group with real career pathwaysStructured training and clear progression opportunities into management or eventsA supportive, high-performing team cultureStaff discounts, incentives, and social eventsThe chance to work in a busy, high-profile venue in The City.

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