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Azura is a vibrant restaurant and bar establishment in the heart of London, renowned for its exceptional dining, entertainment and guest experience. We are seeking an enthusiastic, experienced and hands-on Reservations/Reception Manager. Responsibilities: - Guest Reservations: Manage the end-to-end reservation process, from handling inquiries to confirming bookings, with a focus on accuracy and personalised service. - Guest Experience: Act as a primary point of contact for guests, ensuring every interaction reflects the high standards of Azura’s hospitality. - Table Management: Efficiently allocate and manage table bookings to optimize capacity while ensuring comfort and exceptional service for all guests. - Email Communication: Respond promptly and professionally to guest inquiries and booking requests received via email, maintaining a friendly and clear tone. - Hands-On Service: Collaborate closely with the hostess and restaurant team to assist with guest check-ins, accommodate special requests, and resolve any issues promptly and professionally. - Feedback & Insights: Gather guest feedback, identify trends, and share insights with management to continuously elevate the guest experience. Requirement: - A passion for hospitality and guest satisfaction. - Previous experience in reservations or front-of-house roles. - Outstanding communication and interpersonal skills, with a warm and professional demeanour. - Strong organisational skills and attention to detail. - Proficiency in reservation software (Ideally Sevenrooms) Morning OR evening shift available. If you’re passionate about creating unforgettable guest experiences and thrive in a hands-on role, we’d love to hear from you!
Restaurant Receptionist/Host - Experienced (30-40 hours) Location: Fish! Borough Market Fish! Borough Market is seeking an experienced and enthusiastic restaurant receptionist/host to join our team. Our brasserie-style restaurant seats 110 guests inside and 45 on the terrace. We welcome around 2,500 guests weekly with a casual, friendly, yet professional and efficient service style. Qualifications: We are looking for candidates who meet the following criteria: - Extensive experience in managing a busy, high-volume restaurant service. - Strong understanding of table turnover management. - High energy and the ability to excel in a fast-paced environment. - Ability to work independently and collaboratively within a team. - Proficiency in MS Office and strong administrative skills. - Knowledge of the Opentable booking system. - Excellent communication skills and a welcoming manner. - Strong team player with a proactive attitude. Key Responsibilities: - Manage online (Opentable), walk-in, and phone reservations. - Organize and oversee party reservations. - Perform daily administrative tasks including menu updates and reservation management using Word and Excel. - Welcome and seat guests, ensuring exceptional customer service. - Efficiently handle requests and queries in person, by phone, or via email. - Follow opening, closing, and daily duties procedures. What We Offer: - Earnings between £14 and £15/ hour including tronc, depending on experience, plus tronc bonus. - Rota: A mix of double and single shifts with 2-3 days off. - Monthly payment with early access through Wagestream. - Complimentary staff drinks and meals on duty. - Sage benefits - Referral Bonus: £500 Refer-a-Friend bonus. - Dining Discounts: 50% off when dining with us, plus 20% family discount. - Pension Scheme. - 28 Days Holiday (including bank holidays) with additional days for length of service. - Be a part of the vibrant Borough Market atmosphere. All applicants must be eligible to work in the UK and provide a Share Code before applying.
Are you a friendly, organized, and customer-focused individual with a passion for hospitality? Cipriani Restaurant is looking for a dynamic and professional Receptionist to join our team! Key Responsibilities: • Greet and welcome guests with a warm and friendly attitude • Manage reservations and optimize seating arrangements • Answer phone calls, take reservations, and assist with guest inquiries • Maintain a clean and organized front-of-house area • Handle guest feedback and ensure a positive dining experience • Collaborate with servers, managers, and kitchen staff to ensure smooth operations Requirements: • Excellent communication and interpersonal skills • Previous experience in a customer service or hospitality role preferred • Ability to work in a fast-paced environment • Strong organizational and multitasking skills • A positive attitude and a team player Why Join Us? • Competitive pay and tips • Fun, friendly, and supportive team environment • Opportunities for growth and advancement If you’re passionate about providing excellent service and enjoy working in a dynamic, team-oriented environment, we want to hear from you!
Night Hotel Receptionist – 0 Hours The Megaro Collection Kings Cross The Megaro Collection encompasses 3 distinctive hotels ranging from our 3* hotel The California, our 4* Boutique townhouse The Gyle, and our 5*property The Megaro. Each hotel offers a unique insight to life in one of London’s rising neighbourhoods and welcomes all guests to Argyle Square for an exceptional and personalised travel experience. We are now looking to expand our family and are seeking an experienced Night Receptionist with previous experience using PMS systems. The receptionist will work on site on shifts from 8pm to 8am and will ensure the security of the property, reacting efficiently to emergency situations and ensuring urgent issues are communicated to the line manager or the manager on duty while informing and instructing guests of the situation effectively and professionally. The receptionist will be fully flexible as working hours will fluctuate according to the business’s needs. The ideal candidate will be a polite, hard-working individual who can adapt to new environments and has a passion about delivering high quality guest services. The role reports to Night Manager and requires an individual who can conduct themselves in an organised and efficient manner. It is essential that all members of the team are well informed therefore it is crucial that the candidate demonstrates expert communication skills. The Night Receptionist will: - Possess comprehensive knowledge of the company PMS system, Rezlynx. - Possess excellent presentation and interpersonal skills. - Skilled in checking arrivals lists, credit limit reporting and cash handling. - Have knowledge of standard PC packages and computerized reservations systems. - Proficient in handling general clerical and administrative tasks. - Be flexible, will have great attention to detail. - Possess the ability to work independently. - Excellent command in English, both in oral and written - Be extremely knowledgeable regarding the company services, standards & products. - Be commercially and financially astute. - Provide exceptional customer service and unforgettable experience. To be a part of this eclectic yet elegant hotel collective, apply now and being a new journey with us.
Receptionist - Gymkhana Salary - up to £16 ph Schedule - Full Time Experience - Previous experience as Receptionist within a Michelin star restaurant or Fine dinning Gymkhana are seeking a Receptionist to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Receptionist looking for a new role in an award winning, critically acclaimed group. The Restaurant Operating in Mayfair for over a decade, Gymkhana is inspired by the bars, social, sports, and members’ clubs of the British Raj in India. It serves contemporary Indian cuisine using seasonal British ingredients, with a strong focus on the tandoori oven. Since its opening in 2013, Gymkhana has garnered numerous accolades, including its first Michelin star and, in 2024, a second Michelin star, making it the first Indian restaurant in London to hold two.The restaurant was also named Restaurant of the Year by Restaurant Magazine and BMW Square Meal in 2014. As Giles Coren of The Times remarked, "Gymkhana is the best restaurant I have ever been to." The Position We're looking for an experienced Receptionist to ensure a welcoming and engaging first impression, and an exceptional guest experience. You will be delivering Michelin Star standards and ensuring a seamless journey for our guests from start to finish. If you have experience in the following, then we want to hear from you: Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom; Effectively managing reservations and walk-ins to maximise covers during service; Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.
About the job We are seeking a dynamic and highly organized individual to join the team at Camelot Castle Estate in a combined role as Admin & Front of House Staff Member. This is a unique opportunity to work at a historic and prestigious property, where you will be involved in both administrative tasks and providing excellent service to our guests. It is a full-time all-year-round position. The ideal candidate will have strong organizational skills, a friendly and welcoming demeanor and the ability to multitask effectively. As part of our team, you will be a key point of contact for both visitors and guests, ensuring a seamless and memorable experience at our estate. Key Responsibilities: Administrative Duties: Manage and organize day-to-day administrative tasks, including guest bookings, reservations and maintaining guest records. Answer emails, phone calls, and inquiries in a timely and professional manner. Handle check-in/check-out procedures, ensuring all guest details are accurately recorded and processed. Ensure smooth operation of office systems, including managing guest accounts, invoices and payments. Front of House & Guest Services: Welcome guests on arrival, providing them with a warm, friendly and informative experience. Perform check-ins and check-outs with efficiency and professionalism. Serve guests at the bar and cafe, making coffees, cocktails, and assisting with food and beverage orders. Assist guests with special requests, including booking services, arranging transportation and providing local information. Conduct tours of the estate, showcasing its history, features, and amenities. Ensure the front of house area is clean, organized, and presentable at all times. Respond to guest inquiries and resolve any issues or concerns in a prompt and courteous manner. Collaborate with other team members to ensure that guests have an exceptional experience during their stay. Working Environment: This position will require both office and front-of-house work and involves a mix of administrative duties and guest-facing responsibilities. You will be part of a small, dedicated team, and will have the opportunity to contribute to the success and reputation of Camelot Castle Estate. Why Work With Us? A unique opportunity to work at an iconic and privately-owned property. A supportive and collaborative team environment. The chance to enhance your skills in both administrative tasks and customer service within the hospitality industry. If you’re a friendly, organized individual with a passion for providing excellent service, we would love to hear from you! Number of positions: 2 £30,960 annual salary Live-in option available at £74.62 per week - Meals on duty - Tips - 28 days paid holiday - Staff discount Department: F&B service Customer Service Host/Hostess About you Previous experience in a customer-facing role, preferably in hospitality or administrative positions. Strong organizational and multitasking skills with an ability to work independently. Excellent communication and interpersonal skills with a focus on customer service. Ability to work in a fast-paced environment, maintaining a calm and professional demeanor. Barista and bartending experience is preferred but not essential. Flexibility to work weekends and holidays as required. Language required: English. Russian is a plus The company THE HISTORY OF CAMELOT CASTLE In 1894, A Company was formed by Sir Robert Harvey an Entrepreneur, who made his fortune in South American mining, to build Camelot Castle. Designed by Silvanus Trevail, a leading Victorian architect of the day, the castle was completed and opened at Easter 1899, taking five years to complete. From the day of its opening, Camelot Castle was one of the most sought after destinations and places to stay in the Victorian and Edwardian world, with stars and luminaries of the age spending weeks at a time often bringing their staff and friends for the summer and in the winter for Christmas. Films such as ‘Knights of the Round Table’ starring Ava Gardner, ‘Dracula’, starring Sir Laurence Olivier and many others have been filmed here. Camelot Castle has inspired artists and lovers of beauty for decades. One Hundred years after its construction in February 1999 while visiting Tintagel Island as part of his research into the true source of creativity, John Mappin, of the Mappin and Webb, Diamond, Jewelry and Silver dynasty and Crown Jewelers, acquired Camelot Castle and the adjoining lands and estates as a private residence for his family. Camelot Castle was at that time in 1999 acquired with the specific purpose of being a family home. It was several months later, having observed firsthand how much others enjoyed the location and how their friend, Artist Ted Stourton’s creativity had blossomed, as a result of discoveries made by the family in relation to a person’s creativity, that John and Irina Mappin decided that rather than run Camelot Castle as a private home, they would share it with others, so others too could enjoy their home and experience the beauty and atmosphere of this unique treasure. It was clear that the inspirational potentials of Camelot Castle for others was totally unique. To help with this growth they loaned some of their personal family household staff to help in the additional administration and care of additional guests. Today, nearly fifteen years later, while it is still the family home, hundreds of people have had the opportunity to stay at Camelot Castle and several more rooms have been made available for guests. Recently, due to the popularity of Ted Stourton’s art and how the market is staring to view it the family has embarked on a full historic restoration of Camelot Castle and the surrounding Estates. This saw the opening of the Golden Age Bar and The Explorers Tea Room which welcomed to Camelot Castle even more guests. The full restoration of the Camelot Castle Private Family Drawing Room - The Infinity Salon or Blue Room, as it has come to be called, is a spectacular and award winning example of Victorian and Edwardian historic restoration and has set the standard to which every part and room of Camelot Castle and its estate will be restored by the family. Over the coming months and years guests will see a total and detailed restoration of every part of this Castle - this is made possible, in part, by Collectors of Ted Stourton’s art who themselves through their patronage become part of this great purpose. Camelot Castle is still today managed by the family’s private household staff and they do a wonderful job looking after our guests. Most of our staff have been with us for many years. Indeed they cannot be praised enough for maintaining the standards and atmosphere of a private home with extraordinary attention to detail, while at the same time welcoming guests from all over the world. One of the great purposes of creativity is to share beauty with the world and it is our hope that you have as much pleasure visiting our home as we have had in sharing it and that you find here inspiration in relation to beauty and creativity, that is truly here for all to experience.
Maitre'd- 42 Cocktail Lounge - Gymkhana Salary - Up to £17.50 ph Schedule - Full Time Experience - Previous experience within a similar role Gymkhana's 42 Cocktail Lounge are seeking a Maitre'd to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Maitre'd looking for a new role in an award winning, critically acclaimed group. Bar 42 A cocktail lounge, located at 42 Albemarle Street – where Gymkhana also resides. Guests enter through the door neighbouring Gymkhana. The drinks at 42 include house cocktails made with carefully sourced Indian ingredients and flavours, as well as a selection of elevated seasonal classics. The Position We're looking for an experienced Maitre'd to ensure a welcoming and engaging first impression, and an exceptional guest experience. You will be delivering Michelin Star standards and ensuring a seamless journey for our guests from start to finish. If you have experience in the following, then we want to hear from you: Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom; Effectively managing reservations and walk-ins to maximise covers during service; Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.
Ready to step into an amazing career? Join us in a leading role as Wholesale Manager. This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service. What you will do: You will have full accountability for delivering the budgeted commercial trading objectives for a portfolio of Wholesale accounts and delivering against New Business /growth opportunities across the wider Wholesale market. Build relationships and drive growth through trading strategy. Organise, direct and co-ordinate the operations of major retail and wholesale establishments in order to maximise business performance and meet financial goals. Appoints staff, assigns tasks and monitors and reviews staff performance. Liaises with other staff to provide information about merchandise, special promotions etc. to customers. Ensures that adequate reserves of merchandise are held and that stock keeping is carried out efficiently. Ensures customer complaints and queries regarding sales and service are appropriately handled. Authorises payment for supplies received and decides on vending price, discount rates and credit terms. Examines quality of merchandise and ensures that effective use is made of advertising and display facilities. Identifying and maximising the wholesales opportunities to meet and exceed sales targets. Taking ownership & full responsibility for the performance of a wholesale & team. Delegate tasks and solve problems swiftly, monitors and reviews staff performance. Liaises with other staff and Manager to provide information about wholesale items. What You Will Need to Have: A responsible approach and excellent communication skills so you can provide your colleagues with feedback to help develop themselves and the store Willingness to work on weekend A customer-focused manner, remaining level-headed in any situation The ability to effectively delegate tasks and motivate a team To have management experience in business To be confident working in a team, approachable and friendly to colleagues and customers Willingness to commit to long-term career growth and professional developments Critical thinking and problem-solving skills Ability to work under pressure, Strong sense of integrity Open-minded and collaborative What You’ll Get in Return · Working with us is rewarding, in every sense, because we give you the training to succeed in your role and plenty of opportunities to progress your career here. · Competitive remuneration package of £39000 and paid holidays · Permanent job · Training and ongoing continuous professional developments. Once your application has been reviewed if it matches to the requirements of the role we will get in touch to chat about your application. The process will include a telephone interview. We look forward to receiving your application.
Conscious & creative dining in the heart of Wood Wharf from the trio behind Fallow restaurant. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically acclaimed sister restaurant, Fallow St James’s. The extensive a la carte menu will be divided into nibbles and flatbreads, skewers, and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe’s dishes will showcase underused and underappreciated produce. As the Reception Manager at Roe, you will be the face of our front-of-house operation, setting the tone for every guest’s experience. You will lead and inspire the reception team, take full ownership of reservations and guest flow, and ensure that our standard of service remains exceptional at every touchpoint. This is a hands-on leadership role requiring a dynamic and proactive individual who thrives in a fast-paced, high-end hospitality environment. Key responsibilities: - Lead all front-of-house reception operations, ensuring a seamless, world-class guest experience. - Train, develop, and motivate the reception team to deliver consistent excellence. - Manage and optimize reservations, seating plans, and guest flow using SevenRooms or similar systems. - Ensure VIP guests and high-profile clientele are handled with discretion and the utmost professionalism. - Maintain a calm, solution-oriented approach when resolving guest issues or concerns. - Work closely with FOH and management teams to refine operational procedures and enhance guest journeys. - Uphold the presentation and atmosphere of the reception area, ensuring it remains organized and welcoming at all times. - Use guest feedback and team input to drive continuous service improvement. About You: - Previous work experience as a Reception Manager within a premium, high-volume hospitality venue. - Strong leadership and people management skills with a collaborative, supportive style. - Exceptional communication, interpersonal, and customer service abilities. - Proficient in managing booking and reservation platforms (experience with SevenRooms preferred). - Meticulously organized, with excellent problem-solving and multitasking skills. - Professional, polished, and composed—especially under pressure. - A passion for hospitality and a genuine desire to create memorable guest experiences. The benefits: - Competitive salary. - Career progression. - Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses. - Wellbeing initiatives. - Reward and recognition schemes. - Free welcome lunch for you and a guest. - 50% restaurant discounts across the group. - 25% Friends and Family discounts. - 50% discount on company retail. - Supplier trips, staff parties and team socials. - Staff meal during your shift. - Increased holiday entitlement after three years employment. - Enhanced parental leave (after one year’s employment). - Sabbaticals (after three years employment). - Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At ROE, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
Job Title: Restaurant Hostess Company: Hafiz Mustafa 1864 London Branch Location: 92 Brompton Rd, London SW3 1ER, London, UK About Us: Hafız Mustafa 1864 is a celebrated Turkish dessert brand with a legacy dating back to 1864. We take pride in our exquisite desserts, which have earned us prestigious recognition, including being ranked 2nd on TasteAtlas' prestigious list of 150 most legendary dessert places worldwide. Additionally, we have been honored with awards such as the BBC Good Food Middle East Magazine Awards. These accolades recognize our unwavering commitment to crafting authentic and delightful Turkish sweets. Job Description: We are currently seeking a friendly and welcoming Restaurant Hostess to join our team at our London branch. Salary: 12-16/hour Vacancies: 2 Job Type/Hours: Full-Time / 40 hours a week ** Responsibilities:** - Greeting guests as they arrive and providing them with a warm welcome - Escorting guests to their tables and ensuring they are seated comfortably - Managing reservations and coordinating seating arrangements - Communicating with the kitchen and servers to ensure efficient service - Assisting with basic administrative tasks, such as answering phones and taking reservations - Maintaining cleanliness and organization in the reception and waiting areas ** Requirements:** - Previous experience in a similar role is preferred but not required - Excellent communication and customer service skills - Ability to remain calm and professional under pressure - Strong organizational skills and attention to detail - Flexibility to work evenings, weekends, and holidays as needed ** Benefits:** - Competitive hourly wage or annual salary depends on the experience and the commitment - Opportunities for career growth and advancement - Employee discounts on our delicious desserts - Friendly and supportive work environment - Career development and training opportunities, online and in-house training programs Hafız Mustafa 1864 is an equal opportunity employer and welcomes applicants from all backgrounds. Join us in bringing the sweetness of Turkish desserts to London! Job Types: Full-time
CALLING ALL HOSPITALITY PRO’S We are looking for hospitality and service loving candidates with a passion for people, food and drink. Whether you are an experienced manager or a supervisor looking for their next step, we offer all of our assistant managers a training programme that can get you to General Manager level inside a year. THE GOOD STUFF... Flexible shifts - to fit around the other important things in life. Free meals and drinks when working. Love dining out? You'll love it even more with a 25% discount across all our bars. Structured training Plan and related £2kpa pay increase in your first year. 28 days holiday. 3 reviews a year with your Operations Manager. Development and career progression, 80% of all our management roles are filled internally. Length of service awards. Annual AGM for all our Assistant Managers. An awesome referral scheme – Good people know good people. Advanced management training sessions in service, atmosphere management, financials and hospitality standards. Uniform provided. Excellent tronc renumeration. Ever changing offering with premium products. Bonus opportunities. Paid breaks. WHAT WILL I BE DOING? As a key player in the management team, you will assist the General Manager in recruiting, training, and coaching your team. Creating an amazing experience for our customers. Service and standards are your number 1 priority. Thereafter managing a hospitality business through stock takes, rotas planning and cost management. You will be responsible for maintaining our venues to the highest standards and delivering amazing results through people. SYSTEMS WE OPERATE Design My Night / Collins – reservations / events Access – tills / ordering / stock management S4 Labour – Labour / payroll / HR CPL - Training We will train you on our systems, experience not essential. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses for good measure. WHAT’S THE DEAL? 48h per week. Starting Salary £31,500pa Increase of +£2kpa in year 1 on completion of your training. Service charge which averages between £8,000 to £10,000pa (uncapped) Total package between £39kpa and £ £42kpa. 5 things we ask from everyone Be nice Tell the truth Do what you say you are going to do Be available Say hello and goodbye
CALLING ALL HOSPITALITY PRO’S We are looking for hospitality and service loving candidates with a passion for people, food and drink. Whether you are an experienced supervisor or team leader looking for their next step, we offer all of our supervisors a training programme that can get you to Assistant Manager level within 6 months. THE GOOD STUFF... · Flexible shifts - to fit around the other important things in life. · Every shift you work, we will fuel you with pizza or pasta on us (thank you chef) · Love dining out? You'll love it even more with a 25% discount across all our bars. · 28 days holiday. · Development and career progression, 80% of all our management roles are filled internally. · Length of service awards. · An awesome referral scheme – Good people know good people. · Advanced management training sessions in service, atmosphere management, financials and hospitality standards. · Uniform provided. · Excellent tronc renumeration. · Ever changing offering with premium products. WHAT WILL I BE DOING? As a key player in the management team, you will assist the management team in recruiting, training, and coaching your team. Creating an amazing experience for our customers. Service and standards are your number 1 priority. Sometimes opening or closing the business. We will teach you the semantics of operating a hospitality business through stock takes, rotas planning and cost management. You will be responsible for maintaining our venues to the highest standards and delivering amazing results through people. SYSTEMS WE OPERATE · Design My Night / Collins – reservations / events · Access – tills / ordering / stock management · S4 Labour – Labour / payroll / HR · CPL - Training · We will train you on our systems, experience not essential. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses for good measure. WHAT’S THE DEAL? · 48h per week. · Salary up to £16.5 per hour 5 things we ask from everyone · Be nice · Tell the truth · Do what you say you are going to do · Be available · Say hello and goodbye
🌟 Roof Terrace Host/Hostess – Oasis Bar & Terrace 🌟 Contract: Temporary (Now – September 2025) Working Days: Tuesday to Saturday Hours: Approx. 3pm – Close (flexible based on events and weather) Looking for a summer role in one of Canary Wharf’s most vibrant rooftop spaces? Oasis Bar & Terrace is seeking a confident, people-focused Host to welcome guests, manage bookings, and create a warm, unforgettable first impression on our iconic roof terrace. What You’ll Be Doing: - Greeting and seating guests with warmth and professionalism - Managing walk-ins and pre-booked reservations efficiently - Working closely with the management and floor teams to ensure smooth guest flow - Assisting with basic guest enquiries and promoting daily specials or events - Supporting the team during busy periods and helping maintain the terrace vibe What We’re Looking For: - A friendly, confident communicator with great people skills - Experience in front-of-house or host roles (preferred but not essential) - Someone calm under pressure and comfortable in a fast-paced environment - A team player who genuinely enjoys creating great guest experiences Must be available Tuesday to Saturday, and able to commit until September What You’ll Get: - A fun, dynamic workplace with a buzzing summer atmosphere - Staff discount on meals and drinks - A chance to be part of high-profile events and activations - Opportunities for longer-term work or progression beyond the contract Come and be the face of summer at Oasis. We can’t wait to meet you!
We are seeking a friendly and professional Restaurant Receptionist to join our dynamic team. The ideal candidate will have a passion for guest services and a strong commitment to providing an exceptional dining experience. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring smooth operations within our restaurant. Responsibilities Greeting guests warmly upon arrival and escort them to their tables. Manage reservations and maintain an organised waiting list during peak times. Communicate effectively with guests regarding wait times and special requests. Assist in maintaining the cleanliness and organisation of the front-of-house area. Collaborate with the serving staff to ensure seamless service delivery. Handle phone inquiries with excellent phone etiquette, providing information about menus, specials, and reservations. Address guest concerns promptly and professionally, ensuring satisfaction throughout their visit. Experience on the reservation systems etc. opentable Experience Previous experience in hospitality, particularly within hotel or restaurant settings, is advantageous but not essential. Strong communication skills are required to interact effectively with guests and team members. A background in guest services will be beneficial in understanding customer needs and expectations. An ability to work well under pressure in a fast-paced environment is essential for success in this role. If you have a passion for hospitality and enjoy working in a vibrant environment, we would love to hear from you!
Tatar Bunar is a new Ukrainian-Mediterranean restaurant in Shoreditch, where soulful cuisine meets artisan design and heartfelt hospitality. We are creating a warm, vibrant space where every guest is welcomed like family — and we are now looking for a professional and charming Host/Hostess to be the first smile our guests see. Role Responsibilities: Warmly greet and seat all guests, creating an outstanding first impression Manage the reservation system (SevenRooms) efficiently Organize waiting lists and coordinate table turns smoothly during busy periods Answer phone and email inquiries regarding bookings and events Communicate effectively with FOH and management about guest arrivals, VIPs, and special requests Maintain the entrance area’s appearance and atmosphere Assist with cloakroom service and farewell guests warmly Support floor team with guest management during peak times What We Are Looking For: Previous experience as a Host/Hostess or Receptionist in a premium restaurant, hotel, or hospitality venue Friendly, confident, and polished communication skills Ability to stay calm and organized under pressure Familiarity with reservation platforms (SevenRooms experience is a plus, but not essential) Professional presentation and attention to detail Positive attitude and a natural love for welcoming people Right to work in the UK What We Offer: Competitive salary + tips/service charge Staff meals and drinks during shifts Full training on our systems and service standards A supportive, respectful, family-style team environment Opportunities to grow within a young and exciting brand in Shoreditch
A front of house waitress plays a pivotal role in creating a welcoming and enjoyable dining experience for guests. This position involves a blend of customer service, coordination, and attention to detail. Greeting and Seating Guests: Warmly welcome patrons upon arrival, manage reservations, and guide them to their tables. Taking Orders: Accurately record food and beverage orders, offering menu recommendations and noting any dietary restrictions or allergies. Serving Food and Beverages: Deliver orders promptly, ensuring correct presentation and accommodating any special requests. Customer Interaction: Maintain a friendly and attentive demeanor, addressing any questions or concerns to enhance the dining experience. Table Maintenance: Regularly check on tables to refill drinks, clear used dishes, and reset settings for new guests. Handling Payments: Process bills accurately, manage cash or card transactions, and issue receipts. Collaboration: Coordinate with kitchen and bar staff to ensure timely service and address any order modifications or issues.
JOB DESCRIPTION Springout House Ltd: 16 Plus Semi-Independent 24/7 provision Join Springout House as a Support Worker We provide high-quality, 24/7 semi-independent accommodation and support for young people aged 16–18. This is a rewarding, hands-on role where you’ll make a real difference in the lives of young people as they develop independence and navigate challenging experiences. POST: Support Worker LOCATION: Barking and Dagenham RESPONSIBLE TO: Placement Manager Hours: 45 hours per week, including sleep-ins. Shift pattern: Start: 10:00 AM – 11:00 PM Sleep-in: 11:00 PM – 8:00 AM Off shift the following day at 10:30 AM Pattern: 3 shifts per week Pay: £12.21 per hour £60 per sleep-in What We Are Looking For: Experience: - Proven experience in working with young people or similar. - At least one year’s experience working in a children’s home, 16+ accommodation, or with young people who present challenging behaviour or are hard to place. OR: - At least three years’ experience of providing care and/or support services within another social care setting for children and young people. Staff We Are Looking For : A Support Worker who understands what it takes to support 16 to 18-year-olds in semi-independent living environments. You will be a ‘Key Person’ in ensuring the young people are kept safe, gain independent living skills, and feel happy and supported in their living environment. You will be part of a well-established, welcoming and enthusiastic team of well-being Workers. The successful candidate will be provided with full training but must be proactive, positive, approachable, non-judgemental and have a good sense of humour. You will also need to have the ability to make on-the-spot decisions and be ready to deal with challenging situations. You are also understanding of the trauma and rejection our young people have faced. Skills: Compassionate, resilient and committed to being a positive role model. Confident in managing young people in lone working environments. Flexible and able to work a rota that includes evenings, weekends and holidays. Qualifications: NVQ/QCF Level 3 in Children’s Health and Social Care (or equivalent), or a commitment to working towards this qualification. Requirements: -Experience as a support worker in residential children's homes. -Successful Candidates with have a enhanced DBS check -Must do overnight sleep-ins as part of the role. Key Responsibilities of Role: - Provide excellent unconditional support for our young people, ensuring their physical, emotional and everyday needs are met. - Provide one-to-one and group support, helping the young people with budgeting, their college attendance, etc. - Support young people with independent living and transition into the community by helping them access local services and facilities, and connecting them to additional support where needed. - Maintain the home environment, support each young person's health and well-being, and ensure the home is clean and tidy. - Help young people develop self-esteem, a feeling of safety and personal strategies to deal with unhelpful behaviour and thoughts, ultimately achieving their optimum potential. - Promote a positive safeguarding culture and a strong teamwork ethic. - Support a culture where people are valued and supported to make a difference to the lives of others. - Support or lead a wide range of activities and daily tasks. - Participate in assessing and reviewing support needs and in identifying and coordinating internal and external services, reviews and referrals in response to these. - Keep appropriate and accurate records of interventions with people, and inform other staff of relevant issues. - Contribute to the protection of individuals from the risk of abuse and harm to self and others who use our service. - Work within OFSTED and company standards and guidelines. - Undertake all duties in accordance with all P3 policies and work towards their continuing development and implementation. All job descriptions are subject to periodic review. This job description covers the range of duties required. It is Springout House’s policy to, wherever possible, reach an agreement on changes. However, if this is not possible, Springout House reserves the right to change the job description in line with the needs of the organisation. We will conduct pre-employment checks No criminal record is a must It is essential that you are committed to keeping Young People safe and have excellent knowledge of safeguarding young people. DEADLINE: 1st June 2025, if successful expect to hear from us by 2nd June 2025 Thank you!
Based in Chiswick W4 Hours: up to 42 hours per week - Overtime paid in addition to contracted hours but also flexible if required. Part time or even 20 hours a week. Join Our Team at Le Vacherin About Us: At Le Vacherin, we are dedicated to creating unforgettable dining experiences, blending exceptional cuisine, fine wines, and outstanding service. Renowned for culinary excellence, we proudly hold a Michelin rating and 2 AA Rosettes. Our passionate team is committed to crafting memorable moments for our guests and providing a remarkable dining journey. Your Role: As a Waiter at Le Vacherin, you will be the face of our restaurant, embodying our commitment to excellence. Your key responsibilities include: Delivering exceptional table service, offering insights into our diverse menu of food, wine, and cocktails. Answering phone calls professionally, recording guest reservations and details accurately. Taking orders efficiently and liaising with the kitchen team for seamless service. Presenting and explaining menus, including specials, to enhance the guest experience. Ensuring guest satisfaction and promptly communicating concerns to managers or supervisors. Assisting with table setup, clearing, and resetting for the next guests. Demonstrating warmth and personality in interactions with guests and colleagues, acting as an ambassador for Le Vacherin. Supporting and training new team members while maintaining a positive and professional demeanor. What We’re looking for: To excel in this role, you should bring: Previous experience in a supervisory or similar role in upscale dining, with exposure to Michelin-starred or AA Rosette establishments as a plus. A passion for delivering exceptional customer service and creating memorable dining experiences. Genuine enthusiasm for fine dining and beverages, with a desire to continuously learn and grow. Strong attention to detail and effective communication skills (verbal, written, and numerical). A cooperative, team-oriented attitude that fosters a positive work environment. Punctuality, energy, and a proactive approach to challenges. Adaptability to embrace new concepts and processes, coupled with a positive and friendly demeanor. Compensation & Benefits: We value and support our team members, providing opportunities for growth and well-being. Benefits include: The ability to keep all cash and credit card tips earned in your section. A tronc and service charge system that ensures your hourly wage is a set at the inteview. Comprehensive training programs, including Food Safety, First Aid, Health & Safety, and more. The company fully funded language and personal development courses in English and French. Complimentary staff meals are provided twice daily (breakfast and dinner). A generous employee discount for family and friends. A competitive salary based on experience, plus service charges, cash tips in the section, and credit card tips. Join us at Le Vacherin and become part of a dynamic team dedicated to delivering exceptional dining experiences. If you’re passionate about fine dining and outstanding service, apply now and start your journey with us!
Gaucho Piccadilly is looking for an enthusiastic and experienced Receptionist to join our team! Key Responsibilities for Gaucho Receptionist: Offer an exceptional experience to all Gaucho guests on arrival, departure and during their visit. Organize reception desk. Attend cloakroom. Answer phone calls and ensure floor plan is appropriately organized. Ensure all Gaucho reservations are processed professionally and accurately. Support and assist the management team to maximise sales revenues through cover driving and business optimisation. Be the face of Gaucho and demonstrate service excellence through heightened hospitality. Requirements for Gaucho Receptionist: Be a team player. Work well within a fast-paced environment. Demonstrate a positive approach to own role and teamwork. Be approachable and well mannered. Be professional and respectful at all times. Have fun. Experience with Open Table or similar booking system is mandatory for this position. Benefits and Training for Gaucho Receptionist: 50% off at all Gaucho and M Restaurants Referral and Length of Service Bonuses Incentive and reward schemes Cycle to work schemes RARE Benefits Industry Apprenticeship Program Opportunities Career Development and Training Programs Training provided by the Gaucho Academy Breakfast and Dinner when working 28 paid annual holidays
La Maison Ani is a celebration of love and food a stone's throw from Sloane Street and situated in Jumeirah Carlton Tower, bringing the timeless allure of France to Knightsbridge, London. The Receptionist is serving as a communication hub for all departments. Assisting reception manager and supervisor with the daily duties and maintain constant and consistent presence at the desk. Greet guests in polite and timely manner upon arrival, monitor coat check service. Have a full knowledge of all relevant information regarding the restaurant, service standards and menus. Ensure all special requests are handled efficiently and accurately. Compile daily, weekly, and monthly reports. Overlook and ensure the general day-to-day correspondence and internal administration runs smoothly. Be aware of VIP guests, Food critics, special needs guests, known allergies, etc… Carry out any other reasonable requests as directed by reception and reservation manager.
**Job Title: Bar manager Location: NEW High-End Bar/Lounge, Chiswick, London **Job Type: part time ** About Us: Exciting new bar and lounge! Located in the heart of Chiswick, our bar/lounge is renowned for its elegant ambiance, exceptional service, and sophisticated clientele. We are seeking a well-presented and professional Hostess to join our distinguished team. If you thrive in a high-end environment and have a passion for hospitality, we want to hear from you. Role Overview: As the Hostess, you will be the welcoming face of our establishment, ensuring every guest receives a warm reception and an unforgettable experience from start to finish. Your role is vital in maintaining the luxurious atmosphere our guests expect. Key Responsibilities: - Warmly greet guests upon arrival and ensure they feel welcome. - Manage reservations and coordinate seating arrangements efficiently. - Present menus and provide initial information about our offerings. - Maintain a pristine and organized reception and seating area. - Collaborate closely with the bar/lounge team to ensure seamless service. - Address guest inquiries and resolve any issues with professionalism. - Uphold the bar/lounge’s high standards of service and presentation. Requirements: - Must be over 25 years of age. - Impeccable presentation and grooming standards. - Previous experience in a high-end hospitality environment is preferred. - Outstanding interpersonal and communication skills. - Strong organizational abilities and attention to detail. - Ability to work flexible hours, including evenings and weekends. - Familiarity with reservation systems is an advantage. Benefits: - Competitive salary and gratuities. - Opportunities for career advancement and professional development. - Work in a vibrant, upscale environment. - Employee discounts on food and beverages. - Prime Chiswick location with excellent transport links. - COMPETITIVE SALARY! Application Process: We are committed to hiring the best and therefore have a strict interview process to ensure our team maintains the highest standards. If you believe you have what it takes to excel in this role, please send your CV and a cover letter detailing your relevant experience and why you are the ideal candidate for this position to - Application Deadline: Join us in delivering unparalleled service and creating memorable experiences for our guests. We look forward to meeting you! Further details will be discussed at the interview stage.
About Us: Signature Hotels is known for exceptional guest experiences and world-class hospitality. We are currently seeking a Front Office Receptionist to be the welcoming face of our hotel and ensure every guest receives a warm and professional arrival. Job Description: As a Front Office Receptionist, you will be the first point of contact for guests. Your primary responsibilities include providing outstanding customer service, managing reservations, and handling guest check-ins and check-outs efficiently. Responsibilities: • Greet guests with a warm, friendly demeanor and ensure smooth check-in/check-out processes • Manage room bookings, modifications, and cancellations using the hotel’s reservation system • Answer incoming calls and handle guest inquiries professionally • Coordinate with housekeeping and other departments to meet guest needs • Handle payments, issue room keys, and maintain accurate records • Assist with concierge services including local directions, transportation, and recommendations Requirements: • Previous experience in hotel front desk or hospitality roles preferred • Exceptional communication and interpersonal skills • Ability to multitask in a fast-paced environment • Familiarity with hotel management software (e.g., Opera Cloud, etc.) is a plus but not necessary as training will be provided. • High level of professionalism, grooming, and customer service orientation • High school diploma or equivalent; hospitality training or degree is a bonus What We Offer: • Competitive salary • Training and career development opportunities • A vibrant, team-oriented work culture
**Job Title: waitress/ waiter Location: NEW High-End restaurant/ Lounge, Chiswick, London Job Type: Full-Time/Part-Time About Us: Located in the heart of Chiswick, our bar/lounge is renowned for its elegant ambiance, exceptional service, and sophisticated clientele. We are seeking a well-presented and professional Dj to join our distinguished team. If you thrive in a high-end environment and have a passion for hospitality, we want to hear from you. Role Overview: As the Dj you will be the welcoming face of our establishment, ensuring every guest receives a warm reception and an unforgettable experience from start to finish. Your role is vital in maintaining the luxurious atmosphere our guests expect. Key Responsibilities: - Warmly greet guests upon arrival and ensure they feel welcome. - Manage a calm ambiance coordinate soft background entertainment - maintaining a lounge feel - Maintain a pristine and organized reception and seating area. - Collaborate closely with the bar/lounge team to ensure seamless service. - Address guest inquiries and resolve any issues with professionalism. - Uphold the bar/lounge’s high standards of service and presentation. Requirements: - Must be over 21 years of age. - Impeccable presentation and grooming standards. - Previous experience in a high-end hospitality environment is preferred. - Outstanding interpersonal and communication skills. - Strong organizational abilities and attention to detail. - Ability to work flexible hours, including evenings and weekends. - Familiarity with reservation systems is an advantage. Benefits: - Competitive salary and gratuities. - Opportunities for career advancement and professional development. - Work in a vibrant, upscale environment. - Employee discounts on food and beverages. - Prime Chiswick location with excellent transport links. - COMPETITIVE SALARY! Application Process: We are committed to hiring the best and therefore have a strict interview process to ensure our team maintains the highest standards. If you believe you have what it takes to excel in this role, please send your CV and a cover letter detailing your relevant experience and why you are the ideal candidate for this position to - Application Deadline: 15th August 2024 Join us in delivering unparalleled service and creating memorable experiences for our guests. We look forward to meeting you! Further details will be discussed at the interview stage.
Oversee daily floor operations to ensure seamless service and exceptional guest experiences. Manage reservations and coordinate seating plans to maximize table turnover and operational flow. Supervise and guide the front-of-house team by delegating duties and fostering collaboration for efficient service delivery. Conduct pre-shift briefings to communicate responsibilities, service updates, and daily goals to the team. Carry out routine food quality assessments to guarantee that every dish aligns with the restaurant’s quality standards. Monitor beverage inventory and liaise with the Manager and suppliers to ensure timely restocking and product availability. Uphold cleanliness, hygiene, and overall order across the dining area in line with brand standards.
Job Title: Hostess Location: NEW High-End Bar/Lounge, Chiswick, London Job Type: Full-Time/Part-Time About Us: Exciting new bar and lounge! September opening! Located in the heart of Chiswick, our bar/lounge is renowned for its elegant ambiance, exceptional service, and sophisticated clientele. We are seeking a well-presented and professional Hostess to join our distinguished team. If you thrive in a high-end environment and have a passion for hospitality, we want to hear from you. Role Overview: As the Hostess, you will be the welcoming face of our establishment, ensuring every guest receives a warm reception and an unforgettable experience from start to finish. Your role is vital in maintaining the luxurious atmosphere our guests expect. Key Responsibilities: - Warmly greet guests upon arrival and ensure they feel welcome. - Manage reservations and coordinate seating arrangements efficiently. - Present menus and provide initial information about our offerings. - Maintain a pristine and organized reception and seating area. - Collaborate closely with the bar/lounge team to ensure seamless service. - Address guest inquiries and resolve any issues with professionalism. - Uphold the bar/lounge’s high standards of service and presentation. Requirements: - Must be over 21 years of age. - Impeccable presentation and grooming standards. - Previous experience in a high-end hospitality environment is preferred. - Outstanding interpersonal and communication skills. - Strong organizational abilities and attention to detail. - Ability to work flexible hours, including evenings and weekends. - Familiarity with reservation systems is an advantage. Benefits: - Competitive salary and gratuities. - Opportunities for career advancement and professional development. - Work in a vibrant, upscale environment. - Employee discounts on food and beverages. - Prime Chiswick location with excellent transport links. - COMPETITIVE SALARY! Application Process: We are committed to hiring the best and therefore have a strict interview process to ensure our team maintains the highest standards. If you believe you have what it takes to excel in this role, please send your CV and a cover letter detailing your relevant experience and why you are the ideal candidate for this position to - Application Deadline: 15th August 2024 Join us in delivering unparalleled service and creating memorable experiences for our guests. We look forward to meeting you! Further details will be discussed at the interview stage.
Senior Receptionist - Gymkhana Salary - Up to £17.50ph Schedule - Full Time Experience - Previous experience as a Senior receptionist within a Michelin star restaurant or Fine dinning Gymkhana are seeking a Senior Receptionist to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Senior Receptionist looking for a new role in an award winning, critically acclaimed group. The Restaurant Operating in Mayfair for over a decade, Gymkhana is inspired by the bars, social, sports, and members’ clubs of the British Raj in India. It serves contemporary Indian cuisine using seasonal British ingredients, with a strong focus on the tandoori oven. Since its opening in 2013, Gymkhana has garnered numerous accolades, including its first Michelin star and, in 2024, a second Michelin star, making it the first Indian restaurant in London to hold two.The restaurant was also named Restaurant of the Year by Restaurant Magazine and BMW Square Meal in 2014. As Giles Coren of The Times remarked, "Gymkhana is the best restaurant I have ever been to." The Position We're looking for an experienced Senior Receptionist to ensure a welcoming and engaging first impression, and an exceptional guest experience. You will be delivering Michelin Star standards and ensuring a seamless journey for our guests from start to finish. If you have experience in the following, then we want to hear from you: Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom; Effectively managing reservations and walk-ins to maximise covers during service; Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.
Ukai is a modern Japanese Restaurant, based in Notting Hill, serving contemporary Japanese cuisine boasting a lively Robata grill and creative Sushi. Since the quality of our service is crucial to success the right applicant must have previous experience in a high-end and fast-pace environment. Responsibilities include: Greeting guests upon entrance Organise the reservations, and seat guests accordingly Recognise guests reservations notes & communicate to the respective team member Micro manage table return-times Skills necessary: Excellent verbal communication skills General maths skills Great customer service and conflict-resolution skills, and a commitment to professionalism Ability to work on your feet for hours at a time Excellent teamwork ability Working with us offers you a superb range of benefits including: Cash & Card tips Paid Holidays Weekly/Monthly Cash incentives 1-to-1 Speciality Training for specific areas regarding Food & Beverage