Trabajos reservations manager en Reino Unido

Conifer is looking for an experienced, professional and customer-focused Hotel Receptionist to join the team at a prestigious 4-star hotel located on the Royal Victoria Dock, E16. The Role As a Hotel Receptionist, you will be responsible for providing a welcoming and professional first impression to guests, ensuring a smooth and efficient front desk operation. Key Responsibilities • Welcoming guests and managing check-in and check-out procedures., • Handling guest enquiries, requests and complaints professionally., • Managing reservations and updating guest information., • Answering telephone calls and responding to emails., • Ensuring a high standard of customer service at all times., • Working closely with other hotel departments to ensure guest satisfaction. Requirements • Strong previous experience in a hotel reception role is essential., • Excellent communication and customer service skills., • Good working knowledge of the *OPERA system* is essential., • Experience with Mews or other hotel property management systems would be beneficial but is not essential, as training can be provided., • A professional, friendly and organised approach., • Flexibility and the ability to work as part of a team. Working Hours & Pay • Position: Full-time, • Working pattern: 5 days per week, • Shift: 09:00–17:00, • Pay rate£13.26 per hour, • Location: Royal Victoria Dock, E16 If you have solid hotel reception experience and are passionate about delivering excellent guest service, we would love to hear from you! Apply now and become part of the Conifer team!

Scott's Richmond, nestled in the picturesque Richmond-Upon-Thames, is an exquisite dining destination celebrated for its exceptional cuisine, warm ambiance, and commitment to providing an outstanding dining experience. As a beacon of culinary excellence, Scott's Richmond offers a menu featuring the finest dishes, set within an inviting atmosphere. Scott’s Richmond captures the splendour of the original concept in Mayfair and brings it to the stunning banks of the Thames in Richmond, just outside central London. We are currently seeking a dedicated and experienced Head Waiter to lead our front-of-house team. As the Head Waiter, you will play a central role in overseeing the dining experience, managing the waitstaff, and contributing to the overall success of our establishment. If you have a passion for hospitality, strong leadership skills, and a commitment to delivering exceptional service, we invite you to be a key influencer at our stunning restaurant. Key Responsibilities: • Oversee the day-to-day operations of the dining area, ensuring high service standards., • Supervise and mentor waitstaff, providing guidance to maintain a positive work environment., • Handle guest inquiries and concerns with professionalism and prompt resolution., • Collaborate with the management team to organize and execute private events and functions., • Assist in training and development programs for front-of-house staff., • Monitor reservation systems and seating arrangements to optimize guest flow., • Contribute to maintaining a positive and inclusive atmosphere for both guests and staff. Requirements: • Proven experience as a Head Waiter or in a similar front-of-house role within the hospitality industry., • Strong organizational, communication, and interpersonal skills., • Exceptional problem-solving abilities and a proactive approach to operational challenges., • Ability to work in a fast-paced environment and manage multiple tasks efficiently., • Familiarity with reservation systems and basic administrative tasks. Benefits: -30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s -Access to early pay, savings tools & financial coaching via Stream -Enhanced maternity & paternity leave -Cycle to work scheme and refer-a-friend bonuses up to £1,000 -English language classes, length of service awards & employee recognition bonuses -Private medical and life insurance for senior leaders, life insurance for head office employees -Employee Assistance Programme -Plus, a structured pension scheme with employer contributions Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

Receptionist | Fundamental Hospitality | London Join Our Team at Fundamental Hospitality Fundamental Hospitality is a global hospitality group behind some of the most exciting dining destinations in the industry. In London, our portfolio includes GAIA, La Maison Ani, and Shanghai Me, each offering its own distinctive concept, atmosphere, and approach to exceptional hospitality. We’re looking for a confident, polished, and guest-focused Receptionist to join one of our London teams and help create memorable experiences from the moment guests arrive. The Role As a Receptionist, you’ll be the first point of contact for our guests, setting the tone for their entire dining experience. Working closely with the management and front-of-house teams, you’ll manage reservations, coordinate guest arrivals, and ensure every interaction reflects the quality and standards of Fundamental Hospitality. What We Offer • £15.45–£16.45 per hour + tips, • Career progression within a globally expanding hospitality group, • Training and development opportunities, • Staff meals and employee dining discounts, • The opportunity to work across some of London's leading luxury dining destinations, including GAIA, La Maison Ani, and Shanghai Me What We’re Looking For • Previous Receptionist experience within luxury restaurants, five-star hotels, or premium hospitality, • Exceptional communication and guest engagement skills, • Strong organisational skills and attention to detail, • A confident, warm, and professional approach, • Ability to remain calm and efficient in a fast-paced environment, • A genuine passion for delivering exceptional guest experiences, • Fluent English; additional languages are an advantage, • The right to live and work in the UK Ready to make a great first impression? Apply now and take the next step in your hospitality career with Fundamental Hospitality.

Night Hotel Receptionist – 4* Townhouse Kings Cross Born in 2019, The Gyle Hotel is a unique residential hotel located in the colourful borough of Camden. The property offers the opportunity to immerse yourself in one of London's most historically curious neighbourhoods as we welcome our guest to Argyle Square and this beautifully unique, cosy and personalised travel experience. The Gyle possess 41 keys with every room having solid oak flooring, vintage mirrors, Scottish textiles and many more lovely features. We are now ready to enlarge our family and are looking for an experienced Night Hotel Receptionist, experienced with the role using Rezlynx (PMS system). The receptionist will be working on-site 4 days a week (12 hrs shifts), monitoring security of the property, responding professionally and promptly to emergency situation; communicating urgent issues to line manager or manager on duty always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented with great eye for details, and plenty of passion about 5-star service and guest journey. The role reports directly to the Hotel Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times therefore communication is key. The Night Receptionist will: • Possess comprehensive knowledge of the company PMS system, Rezlynx, • Possess excellent presentation and interpersonal skills, • Skilled in checking arrivals lists, credit limit reporting and cash handling, • Knowledge of standard PC packages and computerized reservations systems, • Proficient in handling general clerical and administrative tasks, • Be flexible, will have great attention to detail, • possess the ability to work independently, • Excellent command in English, both in oral and written, • be extremely knowledgeable in regards to the company services, standards & products, • commercially and financially astute, • provide exceptional customer service and unforgettable experience If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.

Bocconcino Mayfair is looking for a friendly, professional and well-presented Receptionist to join our front-of-house team. As the first point of contact for our guests, you will play a key role in creating an excellent first impression and delivering the high standards of hospitality that Bocconcino is known for. Key Responsibilities: • Welcome and greet guests in a warm, friendly and professional manner., • Manage restaurant reservations, bookings and guest enquiries., • Handle incoming telephone calls and online reservation requests., • Escort guests to their tables and coordinate with the floor team., • Manage the waiting list and ensure smooth guest flow during busy service periods., • Communicate effectively with managers, waiters and other departments., • Handle guest requests professionally., • Maintain a welcoming, organised and presentable reception area., • Ensure every guest receives an exceptional and memorable experience. What We Are Looking For: • Previous experience in a receptionist or hostess role, ideally within a high-end restaurant or hospitality environment., • Excellent communication and interpersonal skills., • A friendly, confident and welcoming personality., • Professional appearance and a positive attitude., • Strong organisational skills and the ability to multitask under pressure., • Fluent English and a genuine passion for hospitality., • Flexibility to work evenings, weekends and busy service periods. Working Conditions: • 45 hours per week., • 5 working days per week, covering 7 shifts., • 2 days off per week. We are looking for someone who takes pride in delivering exceptional guest experiences and would enjoy being part of a dynamic, professional and welcoming team at Bocconcino Mayfair.

Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. We're looking for a Food & Beverage Supervisor to join our team at Locke at Broken Wharf, London. JOB OVERVIEW To co-operate and work with departmental colleagues and team members across the business, carry out tasks as designated and manage the day-to-day practical aspects of customer service in an organised, structured and professional way. The F&B Supervisor leads the team on shift from the front, coordinates with the kitchen and bar teams, provides high standards of customer service and product quality, handles customer complaints, and ensure compliance with health and safety regulations. To carry out all tasks and procedures in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel. DUTIES AND RESPONSIBILITIES Service Delivery: Creating tell-your-mates experiences that makes guests want to keep coming back. Lead, coach, and encourage the F&B team in taking responsibility for service standards. Welcoming guests, directing them to their tables, and ensuring a clean and inviting space. Presenting menus, answering questions about dishes and beverages, and accurately record orders. Delivering food and beverages promptly and efficiently, ensuring proper presentation and temperature. Be a system specialist on Mews POS able to upload and edit product and pull reports as necessary. Refill drinks, clear used plates, and maintain a clean and organised dining area. Process payments, whether by credit card or room charging. Supervise seamless daily operations, balancing efficiency with high service standards. Delegate effectively so everything runs smoothly Monitoring customer satisfaction, interacting with guests, and addressing complaints or concerns promptly. Follow company policies and procedures to ensure that customer service processes run smoothly and the customer is satisfied. Liaise with other departments such as operations, reservations, and finance to ensure issues are resolved efficiently and within agreed service level agreements. Oversee guest satisfaction - seek feedback to continuously improve service delivery. Execute relevant cost control measures while maintaining a premium guest experience. Identify upselling opportunities and present them to the team. General Operations & Team Support: Work flexibly across multiple areas depending on business needs. Support events, activations, and lifestyle programming. Ensure public areas remain clean, inviting, and on-brand. Maintain a positive, supportive, and inclusive team environment. Follow all hotel policies, safety procedures, and brand standards. Other: While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates. REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE Qualifications: A High School diploma or equivalent qualification is desirable. Experience: Similar relevant experience at a supervisor or senior server level in a food and beverage service environment. Demonstrated ability to deliver excellent customer service and ensure guest satisfaction Experience with inventory control and stock management is beneficial. Excellent communication and interpersonal skills are vital for interacting with employees, customers, and other departments. Skills: Motivating, training, and supervising employees to achieve operational goals and maintain high standards. Effectively organising and prioritising tasks, especially during peak hours. Addressing employee issues and customer complaints in a calm and professional manner. Understanding budgeting, inventory control, and cost management. Tracking inventory levels, ordering supplies, and minimising waste. Adjusting to changing demands and environments and being flexible in their approach.

Are you passionate about delivering exceptional customer service and looking for an exciting career opportunity? Firmdale Hotels is seeking a dynamic and enthusiastic Reservations Supervisor to join our esteemed team at the Knightsbridge Hotel. This is your chance to be part of a vibrant, award-winning hospitality group known for its stylish design and commitment to excellence. A wonderful development opportunity for someone passionate about reservations and revenue Firmdale Hotels, a collection of luxury boutique hotels, prides itself on offering unparalleled guest experiences. Our properties, including the renowned Knightsbridge Hotel, blend contemporary chic with traditional comfort, creating unique spaces that feel like a home away from home. We are dedicated to fostering a supportive and inclusive work environment where every team member can thrive. As a Reservations Supervisor, you will play a crucial role in ensuring our guests receive inspirational service from the moment they make their reservation until their departure. Responsibilities: • Leading and supervising the reservations team to achieve and exceed guest satisfaction., • Handling guest inquiries and reservations with precision and a personalised touch., • Maintaining accurate records and managing reservations systems efficiently., • Collaborating with the front office team to ensure seamless guest experiences., • Providing training and support to team members, fostering a positive and productive work environment. What you Need: • Deliver exceptional service and ensure every guest feels valued and welcome., • Lead by example, guiding and supporting your team to achieve their best., • Ensure all guest reservations are handled accurately and efficiently., • Utilise excellent interpersonal skills to communicate effectively with guests and team members., • Maintain a well-organised reservations system to ensure smooth operations. What We Offer: • We offer a competitive hourly rate of £17.50 – £19.50 inclusive of service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Set on the leafy, tree-lined Beaufort Gardens, Knightsbridge Hotel is part of our Townhouse Collection, a small portfolio of design-led luxury hotels in some of London's most sought-after addresses. With 44 beautifully appointed rooms and suites, each designed with Kit Kemp's characteristic flair for colour, pattern and craft, the hotel combines an intimate atmosphere with a truly exceptional location. Nestled in the heart of one of London's most prestigious neighbourhoods, moments from Harrods and the boutiques of Sloane Street, the hotel sits at the very centre of London's luxury world. This is a place where attention to detail defines everything, and the people who work here take genuine pride in what they do. We're looking for people who bring that same care and commitment to their work, and who love creating experiences that guests never forget. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • Best Boutique Hotels in London, The Times, 2026 You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Reception Manager We're looking for an experienced and charismatic Reception Manager to lead our reception team and ensure every guest enjoys a seamless, personalised experience. You will be the first and last point of contact for our guests, setting the tone for their visit and leaving a lasting impression. About the role • Lead, train, and inspire the reception team, • Manage reservations, enquiries, VIPs, and guest flow, • Build strong relationships with guests, ensuring memorable experiences, • Support wider restaurant operations during peak periods, • Maintain accurate reservation systems and procedures About You • Minimum 4 years' experience in a similar role in a fast-paced environment, • Confident using SevenRooms and/or OpenTable, • Passionate about hospitality with excellent service standards and attention to detail, • Strong leadership, mentoring, and delegation skills, • Flexible, team-oriented, and resilient under pressure Be part of our team Here at Brindisa, our food is homely and authentic, with flavour always being the key factor. Above all, our food is about sharing. We celebrate the culture and dining experience of small plates. We have a direct relationship with all our suppliers, bringing their ethos and quality to the table. We offer: • 28-day holiday, • 35% discounts in our restaurants and our retail offerings, • childcare vouchers, • cycle to work scheme, • Refer a friend reward, • opportunity to progress within the business across our sites, • opportunity for trips to Spain to meet our producers

Are you passionate about delivering exceptional customer service in a dynamic environment? Firmdale Hotels presents an exciting opportunity to become a pivotal part of our team as a Reservations Agent at Ham Yard Hotel. At Firmdale Hotels, we pride ourselves on creating extraordinary experiences for our guests, and our Reservations Agents play a crucial role in ensuring every guest's stay is unforgettable. As a Reservations Agent, you will be the first point of contact for guests, managing all room reservation inquiries with precision and care. Responsibilities: • Handle reservations with finesse, ensuring accuracy and efficiency., • Showcase your in-depth knowledge of our hotel rooms and facilities, offering tailored recommendations to guests and external agents., • Collaborate seamlessly with our front office team to maintain a smooth operation., • Embrace our commitment to excellence by delivering outstanding customer service with every interaction., • Thrive in a fast-paced environment, demonstrating resilience and adaptability under pressure., • Uphold our standards of excellence by paying meticulous attention to detail in all aspects of your work. What you Need: • A customer-focused mind-set, with a passion for creating memorable experiences., • Warmth and charisma that radiate in every interaction., • Exceptional communication skills, both verbal and written., • A knack for organisation, ensuring no detail is overlooked., • The ability to work effectively within a team, contributing to a positive and collaborative work environment What We Offer: • Competitive hourly rate of £16.00 - £17.50 inclusive of service charge, • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching. Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

🐟 Experienced Restaurant Receptionist / Host 📍 Fish! Borough Market – London Bridge 💷 £14–£15 per hour including tronc + monthly tronc bonus ⏰ 30 hours per week | Permanent position 📅 Mix of single & double shifts | 2–3 days off per week Love hospitality, thrive in a busy restaurant and know how to keep a buzzing reservations book under control? We’d love to hear from you! Fish! Borough Market is looking for an experienced, confident and enthusiastic Restaurant Receptionist/Host to join our front-of-house team in the heart of one of London’s most iconic food destinations. Our brasserie-style seafood restaurant welcomes around 2,500 guests every week, with seating for 110 guests inside and 45 on our terrace. We're busy, fast-paced and friendly, combining professional service with a relaxed atmosphere. As our Host, you'll be at the centre of the action, managing reservations, coordinating tables and being one of the first friendly faces our guests meet. 🍽️ The Role You'll take ownership of the reception and reservations area, helping the restaurant run smoothly throughout service. Your responsibilities will include: • Warmly welcoming and seating our guests, • Managing online, telephone and walk-in reservations, • Coordinating the reservations book and maximising table availability, • Managing table allocations and turnover during busy services, • Organising and overseeing larger party reservations, • Responding professionally to guest enquiries in person, by phone and email, • Updating menus and completing daily administrative tasks, • Using Word, Excel and restaurant reservation systems like SevenRooms and Opentable, • Completing opening, closing and daily reception procedures, • Working closely with the management and front-of-house teams to ensure smooth service ⭐ What We're Looking For This is an experienced position, so we're looking for someone who is already comfortable working in a busy, high-volume restaurant environment. You'll ideally have: • Strong restaurant reception/hosting experience, • Experience managing busy restaurant services and reservation books, • A good understanding of table management and table turnover, • Experience with OpenTable and SevenRooms, • Knowledge of Microsoft Office, particularly Word and Excel, • Strong administrative and organisational skills, • Excellent communication and customer service skills, • Confidence handling guest requests and queries, • High energy and the ability to stay organised under pressure, • A proactive, positive and professional approach, • The ability to work independently while being a great team player 💫 What We Offer • £14–£15 per hour including tronc, depending on experience, • Additional monthly tronc bonus, • Monthly pay with early access to earned wages through Stream, • Additional benefits available through the Stream platform, • Free staff meals and drinks while on duty, • Sage employee benefits, • £500 Refer-a-Friend bonus, • 50% staff dining discount, • 20% family dining discount, • Workplace pension scheme, • 28 days' holiday, including bank holidays. Additional holiday days with length of service, • The opportunity to work in the heart of the vibrant Borough Market, • Internal training and development 🇬🇧 Right to Work All applicants must have the legal right to work in the UK and be able to successfully complete the required Right to Work check before starting employment. 🐟 Ready to Join Us? If you're an experienced restaurant host who loves people, enjoys the buzz of a busy service and knows how to keep things running smoothly when the restaurant is full, we'd love to hear from you. Apply today with your CV and tell us about your restaurant reception/hosting experience.

MA/NA is an exciting new restaurant opening in the heart of Mayfair, inspired by the Japanese belief that every ingredient carries an invisible energy shaped by nature and human craftsmanship.2 At MA/NA, hospitality is more than service – it is about creating meaningful moments. Every interaction, every detail and every experience is carefully considered to leave a lasting impression on our guests. We are now looking for exceptional Host / Hostess professionals to join our opening team and become the welcoming face of one of London's most anticipated restaurant launches. The Role As a Host / Hostess, you will be the first and last point of contact for every guest, ensuring they receive a warm, polished and memorable welcome from the moment they arrive until they depart. Working closely with the management and front-of-house teams, you will oversee reservations, coordinate seating plans and help maintain the smooth flow of service while delivering genuine, personalised hospitality. This is an outstanding opportunity for someone who thrives in luxury hospitality and enjoys creating exceptional guest experiences. Key Responsibilities • Welcome guests with professionalism, warmth and confidence., • Manage reservations and table allocations efficiently., • Coordinate arrivals, walk-ins and waiting lists with clarity and care., • Liaise closely with restaurant and bar teams to optimise table flow., • Anticipate guest preferences and accommodate special requests whenever possible., • Maintain impeccable presentation of the reception and entrance areas., • Handle enquiries and guest communications in a calm and courteous manner., • Support daily briefings and operational preparation with the wider team. About You • Previous experience as a Host / Hostess in a premium or fine dining environment., • Excellent communication and interpersonal skills., • Calm and composed under pressure with exceptional organisational abilities., • Naturally welcoming with a genuine passion for hospitality., • Immaculate personal presentation and attention to detail., • Interest in Japanese culture, cuisine or luxury hospitality is advantageous., • Excited by the opportunity to contribute to a prestigious new restaurant opening. What We Offer • The opportunity to join the opening team of one of Mayfair's most exciting new restaurants., • Career progression within the growing Thesleff Group., • Ongoing training and professional development., • Staff meals while on duty., • Wellness initiatives and a people-focused culture., • The chance to work alongside some of the industry's leading hospitality professionals. Apply Today If you are passionate about creating unforgettable first impressions and believe outstanding hospitality begins with an exceptional welcome, we would love to hear from you. Thesleff Group is proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment where everyone is treated with dignity, fairness and respect. We welcome applications from all suitably qualified candidates regardless of age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex or sexual orientation.

Are you ready to embark on a journey of excellence in hospitality? Firmdale Hotels invites you to become an integral part of our esteemed team as a Receptionist at our Knightsbridge Hotel, where passion meets professionalism and every guest experience is crafted with care. Firmdale Hotels is renowned for its distinctive character, unparalleled service, and commitment to creating unforgettable guest experiences. With a collection of award-winning luxury boutique hotels in prime locations across London, New York, and beyond, we pride ourselves on delivering exceptional service and maintaining the highest standards of quality and style. As a Receptionist at Knightsbridge Hotel, you will serve as the face of hospitality, embodying warmth, professionalism, and a dedication to excellence. Responsibilities: • Greeting guests with a genuine smile and providing a warm welcome upon arrival., • Efficiently managing check-ins and check-outs, ensuring a seamless and pleasant experience for our guests., • Handling guest inquiries, requests, and reservations with promptness and efficiency., • Maintaining a tidy and organised reception area, contributing to the overall ambiance of the hotel., • Collaborating closely with colleagues across departments to deliver exceptional service and exceed guest expectations., • Demonstrating a keen eye for detail and a passion for creating memorable moments for our guests., • Upholding the highest standards of presentation and professionalism, reflecting the luxury and sophistication of Knightsbridge Hotel. What you Need: • A positive attitude and a genuine passion for hospitality., • Exceptional communication and interpersonal skills, with the ability to engage guests and colleagues alike., • Strong organisational skills and attention to detail, ensuring accuracy and efficiency in all tasks., • The ability to thrive in a fast-paced environment and work effectively as part of a dynamic team., • Dedication to providing personalised service and anticipating the needs of our discerning guests., • Impeccable grooming and presentation. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Set on the leafy, tree-lined Beaufort Gardens, Knightsbridge Hotel is part of our Townhouse Collection, a small portfolio of design-led luxury hotels in some of London's most sought-after addresses. With 44 beautifully appointed rooms and suites, each designed with Kit Kemp's characteristic flair for colour, pattern and craft, the hotel combines an intimate atmosphere with a truly exceptional location. Nestled in the heart of one of London's most prestigious neighbourhoods, moments from Harrods and the boutiques of Sloane Street, the hotel sits at the very centre of London's luxury world. This is a place where attention to detail defines everything, and the people who work here take genuine pride in what they do. We're looking for people who bring that same care and commitment to their work, and who love creating experiences that guests never forget. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • Best Boutique Hotels in London, The Times, 2026 You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Front Office Manager - Hotel California Hotel California, a prestigious five-star hotel located in the heart of London, is seeking an exceptional Front Office Manager to lead our front-of-house operations. This role sits at the very heart of our guest experience, embodying our commitment to unparalleled luxury and sophisticated service. Role Overview: As Front Office Manager at Hotel California, you will orchestrate the seamless functioning of our reception, concierge, and guest relations departments. You will be the guardian of our legendary first impressions, ensuring every guest interaction reflects our rich heritage of elegance and meticulous attention to detail. Lead, inspire, and develop a team of front office professionals, fostering a culture of excellence and exceptional hospitality Oversee the complete guest journey from reservation to departure, ensuring all touchpoints exceed expectations Maintain impeccable standards of service delivery in line with our prestigious reputation Manage departmental budgets, revenue optimization strategies, and operational efficiencies Handle VIP arrangements and special requests with discretion and sophistication Resolve guest concerns promptly and gracefully, turning challenges into opportunities to demonstrate our commitment to service Collaborate with other department heads to create cohesive, memorable guest experiences Implement and monitor standard operating procedures to maintain consistency and quality Analyze performance metrics and guest feedback to continuously refine and elevate service standards The ideal candidate will possess an innate understanding of luxury hospitality, exceptional leadership abilities, and the presence to represent our storied establishment with dignity and warmth. You will embody our tradition of excellence while bringing fresh insights to enhance our legendary service.

Restaurant Hostess – Full Time Location: Osteria by Bocconcino Contract: Full-time, 45 hours per week Salary: £2,200 NET per month (after tax) + Tips Osteria by Bocconcino is looking for an experienced, confident and welcoming Restaurant Hostess to join our team. We are looking for someone with excellent communication and customer service skills who can create a warm first impression for every guest while confidently managing reservations and the restaurant floor. Requirements • Previous experience as a Restaurant Hostess/Receptionist in a busy restaurant, • Experience using OpenTable reservation system, • Excellent communication and organisational skills, • Professional, warm and welcoming personality, • Ability and flexibility to work evening shifts, • Comfortable working in a busy, fast-paced environment What We Offer • 45-hour full-time contract, • £2,200 NET monthly salary + Tips, • 50% staff discount when dining at our restaurants, • Complimentary dinner for two on your birthday, • Delicious staff meals twice a day, • Staff uniform provided, • 28 days' holiday, • A vibrant and professional working environment Apply now to join the Osteria by Bocconcino team!

LaCage is looking for a passionate, commercially minded and people-focused Assistant Manager to support the day-to-day leadership and operation of a busy hospitality venue. Working closely with the senior management team, you will take ownership of shifts, lead the team and help deliver consistently excellent guest experiences across restaurant, bar and private event operations. Key responsibilities • Act as Manager on Duty, overseeing service, opening and closing procedures, security, cash handling and operational checks., • Coordinate front-of-house, bar, kitchen and reservations teams to ensure smooth and efficient service., • Manage bookings, table allocations and guest flow using SevenRooms., • Lead, motivate, coach and develop the team through briefings, training and performance conversations., • Support recruitment, onboarding, rota planning and effective labour deployment., • Handle guest feedback and complaints professionally, ensuring appropriate service recovery., • Support sales, profitability and operational targets by monitoring performance, labour costs, stock and key business KPIs., • Assist with ordering, inventory counts, supplier relationships, cash reconciliation and end-of-day reporting., • Ensure compliance with food safety, health and safety, fire safety, licensing and responsible alcohol service requirements., • Use Lightspeed, SevenRooms and other operational systems accurately., • Complete management reports, shift handovers, compliance records and maintenance follow-ups. What we’re looking for • Previous management or supervisory experience in a busy restaurant, bar or premium hospitality environment., • Strong leadership, communication, organisation and problem-solving skills., • A genuine passion for hospitality and outstanding guest service., • Commercial awareness, including experience with sales, labour and stock control., • Confidence managing busy shifts and making effective operational decisions., • A proactive, hands-on approach and the ability to take ownership., • Flexibility to work evenings, weekends and major sporting events. Experience in high-volume or premium casual dining, private events, staff training, recruitment and performance management is desirable. Knowledge of Lightspeed, SevenRooms, UK licensing requirements and food safety legislation would also be beneficial. A Personal Licence, or willingness to obtain one, is advantageous. Success in this role means building a confident and engaged team, delivering excellent guest experiences, maintaining high operational and compliance standards, and contributing to sales growth and the continued development of the business. LaCage values personality, kindness, integrity, teamwork and ambition. This is an opportunity to grow with an expanding hospitality group and contribute to an exciting new venue.

Night Receptionist Location: Euston Square, London We’re looking for a friendly, professional and reliable Night Receptionist to join our team and take responsibility for the smooth running of the reception and guest experience throughout the night. You’ll be the first point of contact for our overnight guests, providing a warm welcome, handling check-ins and check-outs, managing reservations and payments, and responding to any guest requests or issues. You’ll also support the wider operation by completing night audits, cashing up, maintaining accurate records and responding appropriately to emergencies. About You We’re looking for someone who: • Has excellent communication and customer service skills, • Is organised, proactive and confident working independently, • Can remain calm and professional under pressure, • Has strong attention to detail and excellent record-keeping skills, • Is a supportive team player with a positive attitude, • Is flexible and comfortable working overnight shifts If you enjoy delivering excellent service, take pride in your work and thrive in a busy hospitality environment, we’d love to hear from you. Join us and play a key role in ensuring our guests have a safe, comfortable and welcoming experience throughout the night.

✨🥂 SYON LOUNGE IS HIRING! 🥂✨ RECEPTIONIST / HOSTESS | BRENTFORD, LONDON 💎 A little glamour. A lot of personality. Exceptional energy. Do you have a bubbly personality, a natural smile, and the kind of energy that makes people gravitate towards you? Are you confident, outgoing, effortlessly sociable, and someone who genuinely enjoys being around people? Do you love a lively atmosphere, meeting new faces, and being part of something exciting? Then we might be looking for YOU! ✨ Syon Lounge is looking for an enthusiastic, charismatic, and well-presented Receptionist / Hostess to join our team and help create the unforgettable experience our guests come to expect. Set in a stunning rooftop setting, Syon Lounge brings together exquisite dining, luxury cocktails, premium shisha, music, and vibrant entertainment. It's a destination where the atmosphere matters just as much as the experience, and the right people make all the difference! We're looking for someone who doesn't just turn up to work, but genuinely brings something to the room. Someone with personality, enthusiasm, initiative, and a natural flair for hospitality. 💋 WHO ARE YOU? ✨ Bubbly, outgoing & full of life. You love interacting with people, making conversation, welcoming guests, and bringing positive energy to everything you do. Your smile is genuine, your attitude is infectious, and you understand the importance of making people feel welcome from the very first moment. 🥂 Confident & charismatic. You're comfortable approaching people, communicating with different personalities, and making guests feel at ease. You have a natural presence and know how to strike the perfect balance between friendly, engaging, and professional. 👑 Proactive & switched on. You're not someone who waits to be told what to do at every step. You notice the little things, anticipate guests' needs, stay organised, and take initiative. You understand that a great hostess is always attentive, alert, and ready to help. 💎 Polished & professional. You take pride in your appearance, your attitude, and the way you represent the venue. You understand that working in an upscale lounge means maintaining high standards while delivering service that feels warm, personal, and effortless. 🔥 Energetic & enthusiastic. This is a people-facing role in a lively hospitality environment. We want someone who enjoys the buzz, thrives on interaction, brings enthusiasm to every shift, and understands that their energy contributes to the overall guest experience. ✨ A genuine team player. You're reliable, punctual, organised, and willing to go the extra mile. You communicate well, remain composed when things get busy, and bring a positive attitude even during the most demanding moments. 🥂 WHAT WILL YOUR ROLE INVOLVE? Welcoming guests with warmth, confidence, and genuine enthusiasm. Creating an outstanding first impression and setting the tone for the guest experience. Managing reservations, guest arrivals, seating arrangements, and enquiries. Maintaining a strong awareness of bookings, guest flow, and the overall atmosphere. Communicating effectively with the floor team and management to ensure everything runs smoothly. Providing attentive, professional assistance while helping maintain Syon Lounge's high standards. Staying organised, proactive, and engaging throughout busy services and events. Previous experience in hospitality, reception, or guest relations is a plus, but we're just as interested in your personality, attitude, and willingness to learn. Excellent communication skills and top presentation skills are essential. ✨ WHAT'S IN IT FOR YOU? We want someone who brings their best to the role, and in return, we want to offer a positive, professional environment where people feel valued and have the opportunity to develop. 🥂 A vibrant atmosphere. Become part of a venue known for its dining, music, entertainment, and lively social scene. 💎 A great team environment. Work alongside people who value professionalism, teamwork, and delivering memorable experiences. 👑 The opportunity to shine. This is a role where your personality, confidence, and people skills can genuinely make a difference. ✨ Room to grow. Develop your hospitality experience, strengthen your skills, and build your confidence in an exciting, high-standard setting. 💫 A rewarding position. Salary, contract details, working schedule, and any additional benefits will be discussed with the successful candidate. 💌 THINK YOU HAVE WHAT IT TAKES? We're not looking for someone who simply stands at the door and says hello. We're looking for someone who makes people feel welcome, brings the energy, takes pride in what they do, and helps turn a great night into an unforgettable experience. If you're bubbly, confident, full of enthusiasm, and ready to be part of the Syon Lounge experience, we'd love to hear from you! Please include a little introduction about yourself and why you think you'd be a great fit when applying! ✨ Bring the personality. Bring the energy. Bring the Syon spirit. ✨ 🥂 We can't wait to meet you!

Pachamama Group was set up in October 2014 with a mission to introduce inspiring hospitality concepts across the globe by doing it our way and making the impossible possible. Each restaurant concept is built to be a space where guests can enjoy offerings from diverse locales, in an environment that takes them away on a culinary journey. Soraya, Persian-inspired, arrives as a continuation of 971 Hospitality's world by Pachamama Group. Opening is due mid July 2026. This is your chance to take a part in an exciting new opening. At its heart, Soraya is about sharing. It offers guests an exceptional culinary experience, celebrating the rich and vibrant flavours of Persian cuisine in an exquisite setting. Soraya's menu is a testament to meticulous craftsmanship, designed to delight and encourage communal feasting. Signature dishes such as Mast O Khair, Lamb Koobideh, Chicken Joujeh, and Ghaymeh Bedemjan highlight traditional Persian recipes, while innovative plates showcase the team's genius. Prepared with utmost precision, the succulent skewers of marinated meats and vegetables are served on meticulously chosen crockery and silverware that transport diners straight to the heart of Tehran. As an experienced Supervisor , we trust in your ability to step into our vibrant restaurant environment and hit the ground running, leveraging your proven skills and management expertise. You main duties as Restaurant Supervisor will include: • Oversee front-of-house operations to ensure smooth and efficient service, • Lead, support, and motivate the team during service to maintain high standards, • Deliver excellent guest experiences and handle queries or complaints professionally, • Maintain strong menu and allergen knowledge to support both guests and team, • Coordinate with kitchen and bar teams to ensure timely and accurate service, • Manage reservations, table flow, and seating to optimise guest experience, • Conduct pre-shift briefings and support ongoing staff training and development, • Ensure high standards of cleanliness, presentation, and health & safety compliance, • Monitor guest satisfaction and identify opportunities to improve service, • Step into service roles as needed to support the team and maintain service flow For the Supervisor role, we offer the following benefits and opportunities: • Attractive salary based on your skills and experience., • Full Service Charge distribution., • Referral scheme with a £300 bonus for a successful candidate., • Complimentary breakfast, lunch, and dinner for all employees., • Generous staff discount at all group's restaurants., • 28 days of holiday for a full time employee, ensuring a balanced professional and personal life. Other benefits include: • Comprehensive on-the-job training to enhance your skills and knowledge., • A friendly and positive work environment fostering respect and teamwork., • Psychological, financial and legal support available through our Employee Assistance Programme (EAP)., • Salary paid monthly – on the last Friday of each month., • Wagestream access, allowing you to stream up to 50% of your earnings at any time., • Pension scheme with a 3% employer contribution., • Opportunities for career development, regular appraisals to discuss progress and perspectives. As our Supervisor, we hope that you will contribute to our mission of introducing exciting, diverse and playful dining concepts to the London restaurant scene. Our philosophy is to be the best, we continuously improve and never settle. If this sounds of interest to you, please send us your CV. Come grow with us at Pachamama! This is your chance to be a part of something extremely exciting.

SENIOR RECEPTIONIST Behind the striking interiors and vibrant atmosphere of The Ivy Asia St Paul's is a destination where exceptional service and warm hospitality come together. We are looking for an experienced, confident, and organised Senior Receptionist to lead our reception operation. This is a key role within the management team, responsible for running a busy reservations book, leading the reception team, and ensuring a seamless guest experience throughout service. Benefits & Rewards • 50% staff discount for you and up to 3 friends, • Staff meals during every shift, • Refer a Friend bonus scheme, • Career development and training opportunities, • Additional holiday allowance with length of service, • Your birthday off – guaranteed, • Cycle to Work Scheme, • Discounts on gyms, retail, travel, and wellbeing services The Role As Senior Receptionist, you will: • Take ownership of the reservations book during busy services, • Manage reservations, guest enquiries, walk-ins, and special requests, • Use reservation systems such as SevenRooms, OpenTable, or similar platforms, • Lead, support, and motivate the reception team, • Coordinate seating plans with management to maximise service flow and guest experience, • Handle VIP guests and resolve guest concerns professionally, • Maintain reception standards, stock control, and daily administrative tasks, • Support training and development within the reception team About You You'll have: • Previous experience in a senior reception or reservations role within hospitality, • Experience managing a busy reservations book, • Strong knowledge of SevenRooms, OpenTable, or similar systems, • Experience leading a team in a fast-paced environment, • Excellent communication, organisation, and problem-solving skills, • A genuine passion for hospitality and delivering exceptional guest experiences At The Ivy Asia St Paul's, we celebrate individuality, support development, and create an environment where our teams can thrive. If you're ready to take the next step in your hospitality career, we'd love to hear from you.

Hotel Receptionist – The Gyle Hotel 4* Kings Cross Born in 2019, The Gyle Hotel is a unique residential hotel located in the colourful borough of Camden. The property offers the opportunity to immerse yourself in one of London's most historically curious neighbourhoods as we welcome our guest to Argyle Square and this beautifully unique, cosy and personalised travel experience. The Gyle possess 33 keys with every room having solid oak flooring, vintage mirrors, Scottish textiles and many more lovely features. We are now ready to enlarge our family and are looking for an experienced Hotel Receptionist, experienced with the role using Rezlynx (PMS system). The receptionist will be working on-site 5 days a week, managing check-in & check-out, reservations via calls and emails, always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented, extremely knowledgeable, and passionate about 5-star service and guest journey. The role reports directly to the Front of House Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times so communication is key. The Hotel Receptionist will: · ensure arrivals, check-in & check out are managed smoothly and efficiently to the highest customer service level · be a system superuser, updating guests’ history accordingly and understanding very well the management of room rates · be extremely knowledgeable in regards to the company services, standards & products · commercially and financially astute · flexible on working hrs and duties · have a great eye for details and will maintain guests’ record up to date at all time · provide exceptional customer service and unforgettable experience If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.

About us: At Lucky Voice, we are passionate about delivering unforgettable nights out. From private karaoke rooms to expertly crafted cocktails and delicious food, our venues are designed to provide the ultimate social experience. We’re on a mission to give people a place to let go and create unforgettable memories, every time - and that includes our team. We are currently looking for an experienced, dynamic & driven Receptionist to join our Holborn venue! If you are confident, proactive and passionate about hospitality, people and creating memorable customer experiences, we’d love to hear from you! The role: As a Lucky Voice Receptionist, you are the face of our venue and the first point of contact for our guests. You bring organization, high energy, and a genuine passion for delivering unforgettable guest experiences. Highly organized and a natural communicator, you set the tone for the night, manage room bookings seamlessly, and ensure smooth front-of-house operations every shift. About you: • You have at least 1 year of receptionist, front-of-house, or high-volume hospitality experience., • You thrive in a fast-paced, team-oriented environment., • You have exceptional communication skills, strong attention to detail, and a confident, welcoming manner., • You bring energy, positivity and a sense of fun to the workplace, making both your team and customers feel welcome and valued. Key responsibilities: • Warmly greet and check in guests, managing room allocations and reservations efficiently., • Handle incoming inquiries, phone bookings, and guest requests with exceptional customer service., • Communicate effectively with floor, bar, and management teams to ensure seamless guest flow and operations., • Master a thorough knowledge of venue systems, private room packages, and food/drink offerings., • Proactively identify and resolve front-of-house challenges to maintain a smooth guest journey., • Foster a positive, inclusive, and engaging work environment. Please note: This role requires flexibility and late working hours. What you’ll get from us: • A competitive salary, • Bonus scheme, • 100% Tronc paid directly to you, • Company discounts, • Access to our Employee Assistance Programme, • Private healthcare, • Cycle to work scheme, • Access to Level FT

Why join us? A great pace to work comes with great benefits! • Everyday perks – 50% off restaurants across the group, 25% Friends & Family discount, 50% off company retail, a staff meal on every shift, a complimentary welcome lunch for you and a guest and free annual subscription on Fallow Chef's Substack., • Time to Rest & Grow – Holiday increase – additional annual leave based on length of service, enhanced parental leave after 1 year of service, sabbatical after 3 years of service, career development training, supplier trips and visits, Fowl Mouth – your chance at hosting your own pop-up., • Wellbeing – EAP (Employee Assistance Programme) – confidential support whenever you need it, Digital Gym – flexible fitness support for healthier you, Mental Health Wellbeing – resources and support for a healthy mind, access to career counselling – guidance for your career journey, 24/7 GP appointment, Team Socials, Financial wellbeing – Stream., • Exclusive Discounts – Employee of the Quarter – awarded dinner at a Michelin-style restaurant for the winners, Team rewards on Google Reviews – get recognised as a team for the amazing feedback you earn, milestones, spot awards and peer nominations. As a Receptionist, you will be responsible for providing a warm, friendly, and efficient welcome to all guests, ensuring they have a smooth and enjoyable experience from arrival to departure. This role involves managing reservations, assisting with guest inquiries, and supporting the front-of-house team to maximize guest satisfaction and table occupancy. Key responsibilities: • Greet guests with a warm and professional demeanour, ensuring a positive first impression., • Manage reservations, seating arrangements, and guest flow to optimize the dining experience., • Handle phone and email inquiries, providing accurate information and assisting with bookings., • Work closely with the front-of-house and management team to ensure seamless service., • Maintain an organized and efficient reception area., • Assist with special requests and accommodate guest needs whenever possible. About you: • Previous experience as a Receptionist or Host in a high-quality hospitality environment., • Exceptional customer service and communication skills., • Strong organizational skills and attention to detail., • Ability to multitask and remain calm under pressure., • A team player with a positive and proactive attitude., • Proficient in utilizing the Seven Rooms booking system. FOWL is a modern, chicken-focused restaurant from the team behind Fallow, built around exceptional produce, bold flavours and a playful approach to cooking. Our menus celebrate the versatility of the bird, using it from beak to tail and transforming every cut into something worth talking about. From rotisserie chicken and crispy wings to indulgent burgers, creative small plates and seasonal specials, we bring a fresh perspective to familiar favourites. Quality sourcing and thoughtful ingredient use sit at the heart of everything we do, proving that great food can be both fun and considered. Behind the menu is a team driven by creativity, collaboration and a shared passion for delivering generous food and memorable hospitality in a relaxed, vibrant setting. At FOWL, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

La Mia Mamma is looking for an experienced and passionate Restaurant Supervisor to join our growing team. You will support the Restaurant Manager in leading the front-of-house team, ensuring smooth daily operations, and delivering an exceptional guest experience across our restaurants. La Mia Mamma is more than just a restaurant – it’s a celebration of authentic Italian cuisine. Each season, we welcome real Italian mammas from different regions of Italy to cook their traditional dishes and share their stories with our guests. What We’re Looking For • At least 2 years of experience in a similar supervisory role within the hospitality industry, • Strong leadership and communication skills, • A genuine passion for Italian food and culture, • A proactive, hands-on attitude with a guest-first mindset, • Solid knowledge of London’s vibrant restaurant scene and customer expectations, • Ability to support the team, manage shifts, and handle customer feedback professionally, • Fluent English (Italian is a plus!) Your Key Responsibilities • Support the Restaurant Manager with daily operations, • Lead and motivate the front-of-house team, • Deliver consistent, high-quality service to ensure a memorable dining experience, • Train and mentor new team members, • Monitor staff performance and ensure company standards are met, • Assist in managing reservations, floor plans, and guest satisfaction, • Help drive team morale and a positive workplace culture What We Offer • Competitive salary, based on your experience, • Minimum 28 days of paid holiday, • Training and ongoing support to help you grow, • A dynamic, multicultural work environment, • The opportunity to be part of a unique and authentic Italian dining concept

Hospitality & Tourism Operations Apprentice Location: London Salary: £27,000 per year Job Type: Full-Time Apprenticeship Working Pattern: Monday to Friday, with an allocated paid study day About the Role We are looking for a motivated individual to join our team as a Hospitality & Tourism Operations Apprentice. This is a paid apprenticeship opportunity combining practical workplace experience with university study in International Hospitality and Tourism Management. You’ll work across different areas of the business, gaining hands-on experience in hospitality operations, customer experience, administration, events, sales and business development while working towards your qualification. Key Responsibilities • Support the day-to-day running of hospitality and tourism operations, • Assist with bookings, reservations and customer enquiries, • Deliver a high standard of customer and guest service, • Support front office and general administrative duties, • Help coordinate events, meetings and hospitality activities, • Assist with sales, marketing and promotional campaigns, • Support social media and digital marketing activity, • Maintain customer, booking and operational records, • Assist managers with reports, budgets and basic financial administration, • Help identify opportunities to improve customer experience and business performance, • Work with different departments to ensure services run smoothly, • Support projects relating to tourism, hospitality and business development What You’ll Develop Throughout the apprenticeship you’ll gain practical experience in areas including: • Hospitality operations management, • Customer service and guest relations, • Sales and marketing, • Events management, • Business development, • Financial and commercial awareness, • Digital and social media marketing, • Revenue and performance monitoring, • Leadership and people management, • Project management Who We’re Looking For You don’t need previous hospitality management experience. We’re looking for someone who is: • Friendly, professional and confident communicating with people, • Organised and reliable, • Interested in hospitality, tourism, events or business, • Comfortable working as part of a team, • Willing to learn and take on responsibility, • Customer focused with good attention to detail, • Interested in developing into a future management position What You’ll Receive • £27,000 starting salary, • Full-time paid employment, • Allocated paid study time alongside your role, • Practical experience within the hospitality and tourism industry, • Support from your workplace manager and university, • Opportunities to develop across operations, events, customer experience and management, • Career progression into roles such as Hospitality Manager, Guest Relations Manager, Front Office Manager, Events Manager, Travel Administrator or Operations Manager This opportunity is ideal for someone who wants to earn a salary, gain meaningful industry experience and develop their hospitality and tourism management career while studying alongside their employment.

Team Leader – Residential Care (Adults with Learning Disabilities) Location: Coulsdon, South London Salary: £14.68 per hour (paid breaks) Hours: Full-time, 40 hours per week Closing date: Wednesday 4 November 2026 About the Opportunity The Talent Desk is recruiting on behalf of a small residential care home in Coulsdon, providing specialist support to adults with learning disabilities and complex care needs. The home is committed to delivering high-quality, person-centred care, with an emphasis on dignity, independence, individual choice and helping residents lead fulfilling lives. We are looking for an experienced and compassionate Team Leader to support the day-to-day running of the home. This is a hands-on leadership role, combining direct care responsibilities with staff supervision and the coordination of daily operations. The successful candidate will be confident leading a team, managing challenges constructively and maintaining a positive, professional working environment. Key Responsibilities • Lead and supervise staff on shift, ensuring high-quality, person-centred care., • Oversee daily operations, including staff allocation, routines, activities and care delivery., • Provide hands-on support with personal care, medication, appointments and daily living activities, including meal preparation and maintaining a clean environment., • Support adults with complex needs, including residents who communicate non-verbally and require full assistance with personal and continence care., • Promote dignity, choice, independence, inclusion and positive behaviour support., • Ensure care plans, risk assessments and daily records are accurate and up to date., • Coordinate and delegate responsibilities effectively, prioritising administrative and management tasks where required., • Address staff concerns, manage conflict professionally and maintain appropriate boundaries., • Support, mentor and develop staff through supervision and on-the-job guidance., • Liaise with families, healthcare professionals and external agencies., • Ensure compliance with CQC standards, safeguarding procedures and health and safety requirements. About You We are looking for someone who combines practical care experience with strong leadership and organisational skills. Essential requirements: • Previous experience working as a Team Leader, preferably within residential learning disability services. Experience in a nursing home will also be considered., • NVQ or Apprenticeship Level 3 in Health and Social Care (or above)., • Experience supervising staff and coordinating day-to-day care responsibilities., • Confidence supporting adults with complex care needs., • Strong communication, organisational and problem-solving skills., • Ability to manage conflict, make decisions and maintain professional boundaries., • Good understanding of safeguarding, person-centred care and relevant care standards., • A compassionate, patient, proactive and professional approach. Experience with PEG feeding would be beneficial, although training will be provided. Above all, we are looking for someone who can lead by example, motivate colleagues and contribute to a positive and effective team, while ensuring residents receive consistently high standards of care. Working Hours • 40 hours per week, primarily across five days., • Day shifts are generally 8am–4pm or 9am–5pm., • The home operates seven days a week, including bank holidays, and the rota may include weekends and bank holidays., • Occasional night shifts (8pm–8am) will be required., • A fixed rota will be agreed with the successful candidate and will repeat monthly., • Paid breaks are included. What We Offer • £14.68 per hour, including paid breaks., • A supportive, values-driven management team., • Ongoing training and professional development., • Opportunities for progression within the organisation., • A rewarding leadership opportunity within a small residential care home., • The opportunity to make a meaningful difference to the lives of adults with learning disabilities. Closing date: Wednesday 4 November 2026 Applications will be reviewed on a rolling basis, and suitable candidates may be invited to interview before the closing date. We reserve the right to close the vacancy early if a suitable candidate is identified, so early applications are encouraged.

Full Time Host / Hostess – Los Mochis Notting Hill Los Mochis is the ultimate Pan-Pacific contemporary Mexican-Japanese restaurant, blending Mexican spirit with Japanese elegance, Mexican art and design with Japanese coolness, and Mexican flavours with Japanese techniques. Located in the heart of Notting Hill, Los Mochis is renowned for delivering exceptional dining experiences through outstanding food, warm hospitality, and an energetic atmosphere. We are passionate about creating memorable moments for every guest who walks through our doors. We are looking for a friendly and professional Full-Time Host / Hostess to join our front-of-house team and become the welcoming face of Los Mochis. The Role As a Full-Time Host / Hostess, you will be the first point of contact for our guests, creating a warm and memorable first impression from the moment they arrive. Working closely with the Restaurant Management team and front-of-house colleagues, you will manage reservations, coordinate guest seating, and help ensure the smooth flow of service throughout each shift. This role is ideal for someone who thrives in a fast-paced hospitality environment and enjoys engaging with people while delivering exceptional guest experiences. Key Responsibilities Welcome guests with warmth, professionalism, and genuine hospitality Manage reservations and guest enquiries efficiently Coordinate seating arrangements to maximise guest experience and operational flow Maintain accurate reservation records and waitlists Build positive relationships with guests and anticipate their needs Communicate effectively with restaurant management and service teams Ensure reception and waiting areas are presented to the highest standards Handle guest requests and concerns confidently and professionally Requirements Previous experience as a Host / Hostess or within a premium hospitality environment Passion for hospitality and delivering exceptional guest experiences Excellent communication and interpersonal skills Strong organisational and multitasking abilities Fluent English; additional languages are advantageous Positive, professional, and proactive attitude Ability to thrive in a fast-paced restaurant environment Current right to work in the UK Benefits Competitive hourly pay Flexible part-time working hours 28 days paid holiday (pro-rata) Pension scheme including employer contributions Complimentary meals whilst on duty 50% dining discount when visiting with family and friends Internal training and development opportunities Clear career progression pathways within Thesleff Group People-focused and inclusive culture Regular team celebrations and social events About Thesleff Group Thesleff Group is home to some of London's most exciting hospitality concepts, including Los Mochis, Juno, Luna, Viajante87, Sale e Pepe Mare, and newest recent opening MA/NA Mayfair. We are passionate about creating unforgettable guest experiences while providing our teams with opportunities to learn, develop, and build rewarding careers. Equal Opportunities Thesleff Group is an equal opportunities employer. We are committed to creating an inclusive environment for all employees and welcome applications from suitably qualified candidates regardless of race, colour, religion, sex, national origin, age, disability, gender identity, sexual orientation, or any other protected characteristic. We believe that diversity strengthens our business and helps us deliver exceptional experiences for our guests and teams alike.

The role As Supervisor, you’ll play an important role in making sure the restaurant runs smoothly throughout the shift. Your responsibilities will include: • Welcoming, greeting and seating guests, • Managing your own section and ensuring excellent service, • Supporting and guiding the front-of-house team during service, • Liaising closely with our reservations team regarding bookings, tables and guest requests, • Managing the flow of the restaurant and making sure tables are turned efficiently, • Opening and closing the restaurant, • Completing opening and closing checks and ensuring the restaurant is ready for service, • Dealing confidently with guest queries and resolving any issues professionally, • Supporting the management team with the day-to-day running of the restaurant We’re looking for someone who • Has previous experience in a restaurant supervisor or senior FOH role, • Is confident leading a team during busy services, • Has excellent customer service and communication skills, fluent in English, and preferably also Spanish and/or Brazilian Portuguese., • Is organised, reliable and able to work independently, • Has a good eye for detail and takes pride in the restaurant, • Can stay calm and positive when things get busy, • Is flexible and happy to get stuck in wherever needed

Luciano by Gino D’Acampo London is seeking an experienced reservations and reception supervisor to manage the full guest journey, from booking through to departure. Key responsibilities include: • Managing daily reservations and bookings., • Coordinating events and supporting the smooth operation of the reception desk., • Welcoming guests and delivering a professional, polite service., • Handling a busy reception environment while maximising seating capacity. The successful candidate will have: • Experience in reservations, reception or a similar hospitality role., • Excellent communication and organisational skills., • A good command of English., • A positive attitude and courteous manner., • The ability to remain organised and efficient in a busy environment.

Receptionist – Los Mochis Notting Hill Los Mochis is the ultimate Pan-Pacific contemporary Mexican-Japanese restaurant, blending Mexican spirit with Japanese elegance, Mexican art and design with Japanese coolness, and Mexican flavours with Japanese techniques. Located in the heart of Notting Hill, Los Mochis is renowned for delivering exceptional dining experiences through outstanding food, warm hospitality, and an energetic atmosphere. We are passionate about creating memorable moments for every guest who walks through our doors. We are looking for a friendly and professional Part-Time Host / Hostess to join our front-of-house team and become the welcoming face of Los Mochis. The Role As a Receptionist, you will be the first point of contact for our guests, creating a warm and memorable first impression from the moment they arrive. Working closely with the Restaurant Management team and front-of-house colleagues, you will manage reservations, coordinate guest seating, and help ensure the smooth flow of service throughout each shift. This role is ideal for someone who thrives in a fast-paced hospitality environment and enjoys engaging with people while delivering exceptional guest experiences. Key Responsibilities Welcome guests with warmth, professionalism, and genuine hospitality Manage reservations and guest enquiries efficiently Coordinate seating arrangements to maximise guest experience and operational flow Maintain accurate reservation records and waitlists Build positive relationships with guests and anticipate their needs Communicate effectively with restaurant management and service teams Ensure reception and waiting areas are presented to the highest standards Handle guest requests and concerns confidently and professionally Requirements Previous experience as a Host / Hostess or within a premium hospitality environment Passion for hospitality and delivering exceptional guest experiences Excellent communication and interpersonal skills Strong organisational and multitasking abilities Fluent English; additional languages are advantageous Positive, professional, and proactive attitude Ability to thrive in a fast-paced restaurant environment Current right to work in the UK Benefits Competitive hourly pay Flexible part-time working hours 28 days paid holiday (pro-rata) Pension scheme including employer contributions Complimentary meals whilst on duty 50% dining discount when visiting with family and friends Internal training and development opportunities Clear career progression pathways within Thesleff Group People-focused and inclusive culture Regular team celebrations and social events About Thesleff Group Thesleff Group is home to some of London's most exciting hospitality concepts, including Los Mochis, Juno, Luna, Viajante87, Sale e Pepe Mare, and newest recent opening MA/NA Mayfair. We are passionate about creating unforgettable guest experiences while providing our teams with opportunities to learn, develop, and build rewarding careers. Equal Opportunities Thesleff Group is an equal opportunities employer. We are committed to creating an inclusive environment for all employees and welcome applications from suitably qualified candidates regardless of race, colour, religion, sex, national origin, age, disability, gender identity, sexual orientation, or any other protected characteristic. We believe that diversity strengthens our business and helps us deliver exceptional experiences for our guests and teams alike.

Job Title: Restaurant Hostess Company: Hafiz Mustafa 1864 London Branch Location: 92 Brompton Rd, London SW3 1ER, London, UK About Us: Hafız Mustafa 1864 is a celebrated Turkish dessert brand with a legacy dating back to 1864. We take pride in our exquisite desserts, which have earned us prestigious recognition, including being ranked 2nd on TasteAtlas' prestigious list of 150 most legendary dessert places worldwide. Additionally, we have been honored with awards such as the BBC Good Food Middle East Magazine Awards. These accolades recognize our unwavering commitment to crafting authentic and delightful Turkish sweets. Job Description: We are currently seeking a friendly and welcoming Restaurant Hostess to join our team at our London branch. Salary: 14-17/hour Vacancies: 1 Job Type/Hours: Full-Time / 40 hours a week Responsibilities: • Greeting guests as they arrive and providing them with a warm welcome, • Escorting guests to their tables and ensuring they are seated comfortably, • Managing reservations and coordinating seating arrangements, • Communicating with the kitchen and servers to ensure efficient service, • Assisting with basic administrative tasks, such as answering phones and taking reservations, • Maintaining cleanliness and organization in the reception and waiting areas Requirements: • Previous experience in a similar role is preferred but not required, • Excellent communication and customer service skills, • Ability to remain calm and professional under pressure, • Strong organizational skills and attention to detail, • Flexibility to work evenings, weekends, and holidays as needed Benefits: • Competitive hourly wage or annual salary depends on the experience and the commitment, • Opportunities for career growth and advancement, • Employee discounts on our delicious desserts, • Friendly and supportive work environment, • Career development and training opportunities, online and in-house training programs Hafız Mustafa 1864 is an equal opportunity employer and welcomes applicants from all backgrounds. Join us in bringing the sweetness of Turkish desserts to London! Job Types: Full-time

We are looking for an experienced, motivated, and professional Restaurant Manager to oversee the daily operations of our restaurant, lead the team, and ensure an excellent dining experience for our guests. Key Duties and Responsibilities • Oversee the day-to-day operations of the restaurant, ensuring smooth and efficient service., • Lead, motivate, and manage front-of-house staff, ensuring high standards of performance and professionalism., • Manage staff rotas, attendance, shift planning, and holiday requests., • Train and develop team members to maintain excellent service standards., • Ensure the restaurant maintains high standards of cleanliness, hygiene, and food safety., • Deliver exceptional customer service and handle guest feedback, complaints, and special requests professionally., • Manage reservations, large group bookings, private events, and special occasions., • Monitor sales, labour costs, stock levels, and wastage to support profitability., • Oversee cash handling, payment procedures, refunds, voids, and end-of-day reports., • Ensure all bills, payments, and table transactions are processed accurately, and that any mistakes or discrepancies are reported and resolved promptly., • Monitor stock levels and coordinate ordering with suppliers when required., • Ensure the team follows company policies, procedures, and operational standards., • Communicate effectively with the head chef and kitchen team to ensure smooth coordination between front of house and kitchen., • Maintain a positive working environment built on teamwork, accountability, and mutual respect., • Report operational issues and provide regular updates to senior management., • Help drive sales, encourage repeat business, and identify opportunities to improve the guest experience. Requirements and Qualifications • Previous experience in a restaurant management or assistant management role., • Strong leadership and team management skills., • Excellent communication and customer service skills., • Ability to manage a busy restaurant and remain calm under pressure., • Strong organisational skills, with the ability to prioritise tasks effectively., • Good understanding of restaurant operations, food safety, and hygiene standards., • Experience with restaurant reservation systems and EPOS/POS systems., • Good numerical skills and an understanding of sales, labour costs, and stock control., • Ability to handle customer complaints and staff issues professionally., • A proactive attitude, with strong problem-solving and decision-making skills., • Flexibility to work evenings, weekends, and bank holidays as required., • Fluent English and the right to work in the UK. Personal Qualities • Professional, reliable, and well organised., • Confident in leading by example., • Friendly and approachable, with a strong focus on customer satisfaction., • Responsible and accountable for decisions and actions., • A team player who can work collaboratively with kitchen staff and senior management., • Committed to maintaining high standards and continuously improving restaurant operations. What We Offer • Competitive salary, depending on experience., • Opportunity to work in a busy and dynamic restaurant environment., • A supportive team and opportunities for professional development. If you are passionate about hospitality, have strong leadership skills, and are committed to delivering excellent service, we would love to hear from you.

GAUCHO is looking for an enthusiastic and experienced Receptionist to join our GAUCHO Tower Bridge team! The ideal candidate will have a passion for hospitality and a hunger to develop, grow, and succeed within a busy, fast-paced, high-end environment. They will have an outgoing personality that works well within a team, demonstrating empathy and kindness towards others. They will be a GAUCHO ambassador. Benefits and Training • 50% off your food bill at all GAUCHO’s., • Opportunity to gain qualifications through Apprenticeship Scheme, cycle to work scheme and access to our employee wellbeing platform., • Career development and progression., • Breakfast and dinner provided on every shift worked. Key Responsibilities for GAUCHO Receptionist • Work with the reception team to offer an unforgettable experience to all Gaucho guests on arrival, departure and during their visit., • Ensure all GAUCHO reservations are processed professionally and accurately., • Support and assist the management team to maximise sales revenues through cover driving and business optimisation, • Be the face of GAUCHO and demonstrate service excellence through heightened hospitality Requirements for GAUCHO Receptionist • Be a team player, • Work well within a fast-paced environment, • Demonstrate a positive approach to own role and teamwork, • Be friendly, welcoming and approachable, • Be professional and respectful at all times, • Have fun and create a warm and welcoming atmosphere at reception

Job Title: Facilities & Operations Manager (Flexible Part-Time) Location: 6 Fitzroy Square, London W1T Salary: £12,000 per annum (Equivalent to 600 hours pa @ £20.00/hour. (12.5 hours per week average) About the Role: The Georgian Group, a heritage charity founded in 1937 to protect and promote Georgian buildings, is looking for a dependable, highly organized, and proactive individual to take operational ownership of our Grade I listed headquarters at 6 Fitzroy Square. This role requires flexibility to balance a highly predictable, gentle core weekly schedule with a flexible pool of hours to support our occasional evening events, room hire and architect-led projects, including oversight of maintenance work. It is an ideal position for an experienced former Facilities/Estates Manager, a retired Office Manager, or an operational professional seeking a high-autonomy, trusted "portfolio" role in the heritage sector. • Core Schedule (6-9 hours/week): Ideally you will be on-site across 2-3 mornings a week (e.g., Tuesday to Thursday, 9:30am–12.30pm) to manage daily operations, open the building when necessary, and oversee incoming contractors., • Flexible Pool : Remaining hours to be deployed flexibly, scheduled in advance to support evening lectures, weekend event setups, or critical structural surveys. Key Expectations: • Building Custodianship: Act as the keyholder and primary contact for our office tenants, visiting service engineers, and inspecting architect., • Operational Control: Maintain office efficiency by monitoring supplies, managing utility check-ins, and resolving day-to-day facilities issues. Management of building maintenance activities and Health & Safety and fire regulation procedures., • Event Support: Coordinate physical logistics and room setup for our historic meetings, exhibitions, and venue hire events. The Ideal Candidate: We are seeking a calm, level-headed approach to office operations and supplier management. Whether you spent your career keeping corporate executives organized or running facilities for a small business, you pride yourself on attention to detail, reliability, and creating a smoothly running environment. 1. Purpose of the Role To maintain the functional excellence, hospitality readiness, and regulatory safety compliance of 6 Fitzroy Square. The postholder acts as the key operational hub of the building—handling relationships with contractors, protecting the physical asset, managing workspace logistics, compliance with building maintenance requirements, and stepping in as an administrative visual presence for tenants and event guests. 2. Hours of Work & Time-Tracking Framework The contract is based on 600 total working hours per year, allocated via a dual-layer structure to preserve organizational agility: • Layer A: Fixed Core Hours (288-432 Hours per Annum) A baseline of 6-8 hours per week dedicated to routine operations. The default operational pattern is Tuesday, Wednesday, and Thursday from 09:30 to 12:30. Exact details to be agreed on acceptance of the role. • Layer B: Banked Flexible Hours The remaining hours to be drawn down by mutual agreement in advance. This pool is specifically reserved for out-of-hours event assistance, structural project oversight, and responding to building emergencies. Both management and the employee will track this pool via a running monthly log to ensure total hours do not exceed 600 without additional overtime authorization. 3. Core Duties & Accountabilities Facilities Management & Building Stewardship • Serve as an official building keyholder; managing opening procedures, securing internal rooms, and overseeing key distribution protocols for authorized visitors., • Act as the primary point of communication for third-party office tenants housed within the building, recording and actioning building maintenance reports., • Liaise directly with the Group’s inspecting architect, surveyors, and specialty historic building contractors to coordinate routine services (gas safety, fire alarm tests, lift maintenance, water hygiene). Maintenance of Health & Safety and fire regulation procedures. Office Operations & Procurement • Monitor inventory and manage the procurement of office consumables, kitchen amenities, and facilities cleaning supplies within pre-approved budget boundaries., • Ensure communal areas, meeting rooms, and office desks remain clean, organized, and physically safe for staff and the public., • Oversee on-site waste management arrangements and coordinate periodic recycling collections. Event Logistics & Meeting Support • Lead the physical layout adjustment (moving tables, configuring seating, testing basic AV inputs) for board meetings, public lectures, and corporate venue hire bookings., • Coordinate on-site building access for event caterers, equipment delivery staff, and external venue clients. 4. Person Specification (Skills, Experience, & Attributes) • Experience: Demonstrated background in office management, executive administration, high-level hospitality operations, or small-scale facilities oversight., • Competencies: Strong interpersonal diplomacy; comfortable dealing firmly but politely with external maintenance contractors and institutional tenants., • Physical Capability: Capability to safely execute light manual handling tasks, including setup and breakdown of chairs and folding tables for event configurations., • Reliability: Absolute dependability regarding timekeeping, building security integrity, and holding physical keys to a historic property.

Are you a commercially driven Sales professional with a passion for luxury hospitality and corporate travel? We are looking for a proactive Sales Manager - Corporate Transient & Luxury TMC’s to drive revenue growth across our Lifestyle Hotels UK portfolio by developing strategic partnerships, winning new business, and managing key corporate and luxury travel accounts. ​ Working closely with the Director of Sales and Commercial teams, you will focus on increasing market share within the Corporate Transient, Luxury TMC, Consortia and Agency segments while positioning our 3 Lifestyle Hotels as preferred partners within the travel industry. Key Sales Manager Responsibilities: • Develop and deliver a focused sales strategy targeting Corporate Transient, Luxury TMC, Consortia and Agency markets., • Drive room revenue, ADR and market share growth through proactive business development and strategic account management., • Identify, secure and grow new business opportunities through prospecting, networking and market intelligence., • Manage a portfolio of key corporate and luxury travel accounts, creating tailored account plans and growth strategies., • Negotiate corporate agreements, preferred partnerships and commercial opportunities to maximise revenue., • Build and maintain strong relationships with travel buyers, procurement teams, executive assistants, travel arrangers, luxury travel advisors and agency partners., • Grow Groups and Meetings & Events business from managed accounts and identify cross-selling opportunities across the wider PPHE portfolio., • Represent the Lifestyle Hotels UK cluster at client events, trade shows, networking functions, site inspections and familiarisation trips., • Collaborate closely with Revenue, Marketing, Reservations and Operations teams to deliver commercial objectives and ensure exceptional client experiences., • Monitor market trends, competitor activity and emerging opportunities, turning insights into revenue-generating strategies., • Maintain accurate account records, sales activity and reporting within CRM systems and commercial platforms. Benefits: • 30 days of holiday per year – incl. bank holidays, increasing with years of service, • Discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends), • F&B discounts at our restaurants and bars (for your whole party), • Benefit Hub – Discounts in many supermarkets, major retailers, attractions, restaurants and cinemas., • Two free meals per day, • Free financial & mortgage advice, • 24/7 employee assistance programme, • Access to 40% of your pay before payday through Wagestream, • Vitality at work scheme, with great gym discounts and more, • Free dry cleaning for workwear, • Travel season ticket loan, Ride to Work Scheme About You: • Proven experience in hotel sales, with a strong background in Corporate Transient, Luxury Travel Management Companies (TMCs), Consortia or Agency segments., • Excellent relationship-building, negotiation and influencing skills., • Highly commercial with the ability to identify market opportunities and deliver measurable results., • Confident presenting to senior stakeholders., • Happy to travel nationally and internationally when required. Join us and play a key role in building long-term partnerships and delivering sustainable revenue growth across some of London's most exciting hospitality brands.

We’re Hiring! 🌿 Head Waiter / Waitress With Training to Become Assistant Manager 📍 Little Red Pepper, Maida Vale, London We are looking for a friendly, confident and motivated Head Waiter / Waitress to join our team at Little Red Pepper, with the opportunity to develop into an Assistant Manager. We want someone who loves hospitality, enjoys working with people and is ready to take the next step in their career. Your Responsibilities • Welcome guests warmly and create a great first impression., • Manage table reservations and coordinate bookings., • Deliver excellent customer service throughout the guest experience., • Confidently recommend dishes, wines and drinks to increase sales., • Be friendly, professional and attentive to every customer., • Support the restaurant manager with daily operations., • Help lead the team and maintain high service standards. What We’re Looking For • Previous experience in a restaurant, ideally as a Head Waiter or Senior Waiter. It’s important to have confidence in making coffee and cocktails., • Excellent communication and customer service skills., • A positive attitude, professional appearance and a welcoming personality., • Confidence in selling and recommending menu items., • Strong organisational skills and the ability to work under pressure., • A genuine interest in learning management skills and progressing within the business. What We Offer • Training and development towards an Assistant Manager position., • The opportunity to grow within an established Italian restaurant., • A friendly team and a supportive working environment., • Competitive pay, depending on experience, plus service charge. If you are passionate about hospitality, enjoy making guests feel special and are ready for a new challenge, we would love to hear from you! 📩 To apply, please send us your CV and a short introduction about yourself.

We are seeking an energetic and outgoing Host/Hostess to join our lively team at Thirst Bar Soho, a friendly late-night independent cocktail bar. You will be the first point of contact for our guests, playing a crucial role in creating a welcoming and vibrant atmosphere. Key Responsibilities: • Warmly welcome patrons, engaging with potential customers at the door., • Efficiently manage confirmed bookings and guide guests to their reserved areas., • Process door payments accurately., • Contribute to an exceptional customer experience within our bustling environment. The ideal candidate will possess excellent communication and interpersonal skills, a genuinely hospitable approach, and a passion for London's vibrant nightlife. The ability to multitask effectively in a busy venue is essential.

The floor staff is responsible for delivering a high level of customer service to all guests, ensuring they have a memorable dining experience. This role involves greeting and seating guests, taking food and drink orders, delivering meals, and providing attentive service throughout the customer’s visit. The ideal candidate should have excellent communication skills, a friendly demeanor, and the ability to work efficiently in a fast-paced environment. Key Responsibilities: 1. Customer Service: • Greet guests warmly upon arrival and assist with seating arrangements., • Present menus, explain daily specials, and answer questions about menu items, beverages, and other restaurant services., • Take accurate food and beverage orders and relay them to the kitchen and bar staff promptly. 1. Order Management: • Ensure that all orders are prepared and served according to the restaurant’s standards and within a reasonable time frame., • Serve food and beverages to guests, ensuring the correct dishes are delivered to each customer., • Check back with customers to ensure satisfaction with their meals and beverages. 1. Dining Area Maintenance: • Maintain the cleanliness and organization of the dining area, including setting up and clearing tables, refilling condiments, and resetting tables after guests leave., • Monitor the dining area for spills, messes, and other potential hazards, addressing them promptly to maintain a safe environment., • Assist with the arrangement of seating and tables to accommodate reservations and walk-in guests. 1. Payment Handling: • Present the bill to customers and process payments accurately, handling cash, credit cards, and other forms of payment., • Ensure that the cash register balances at the end of each shift, reporting any discrepancies to the Floor Manager. 1. Team Collaboration: • Work closely with kitchen staff, bartenders, and other floor staff to ensure smooth operation and a seamless dining experience for guests., • Communicate any special requests, allergies, or dietary restrictions to the kitchen and bar staff., • Assist with training new floor staff as required. 1. Complaint Resolution: • Handle customer complaints and concerns professionally, seeking to resolve issues to the customer’s satisfaction., • Escalate unresolved complaints to the Floor Manager or Restaurant Manager when necessary. 1. Compliance and Safety: • Adhere to all health and safety regulations, including food safety and sanitation standards., • Follow all restaurant policies and procedures, including those related to uniform, grooming, and punctuality., • Attend regular training sessions on service standards, food handling, and emergency procedures. Qualifications: • Previous experience in a customer service role, preferably in a restaurant or hospitality setting., • Excellent communication and interpersonal skills., • Ability to work in a fast-paced environment while maintaining a positive attitude., • Strong attention to detail and the ability to multitask effectively., • Basic math skills for handling payments and making change. Physical Requirements: • Ability to stand, walk, and carry trays of food and beverages for extended periods., • Capable of lifting and carrying items up to 25 pounds., • Flexibility to work shifts, including evenings, weekends, and holidays. Additional Skills: • Knowledge of food and beverage menus, including basic wine, beer, and cocktail knowledge, is a plus., • A passion for customer service and hospitality.

KT&T is currently recruiting experienced Hotel Receptionists to work in hotels located in Central London. We are looking for candidates with previous hotel reception experience and hands-on experience using OPERA PMS. Experience: Previous hotel reception experience required OPERA PMS: Essential Key Responsibilities: • Welcoming guests and providing a professional and friendly service, • Managing check-in and check-out procedures using OPERA PMS, • Managing reservations, room allocations and guest enquiries, • Processing payments and maintaining accurate guest records, • Handling telephone calls and emails, • Responding to guest requests and resolving issues professionally, • Liaising with housekeeping and other hotel departments, • Maintaining high standards of customer service at all times Requirements: • Previous Hotel Reception experience is essential, • Previous experience using OPERA PMS is essential, • Good spoken and written English, • Excellent communication and customer service skills, • Professional and well-presented manner, • Good organisational and IT skills, • Ability to work efficiently in a busy hotel environment, • Flexible to work shifts, including weekends and bank holidays, • Right to work in the UK

🎹 GENERAL MANAGER - BERINGERS All-day brasserie and piano bar | London City Island, E14 Full-time | Salary plus tips and service charge | [Bonus Scheme | Immediate start In 1895, a man called Guy Beringer wrote a letter to the press complaining about Sunday lunch. He had a point. Victorian Sundays meant getting up early for a heavy, joyless meal, usually while regretting the night before. Beringer proposed something better: push the whole thing back to midday, combine breakfast and lunch, and let people linger. He called it brunch. His argument was never really about food. Breakfast, he wrote, suits solitude. Brunch is cheerful, sociable, talk-compelling. It sweeps away the worries and cobwebs of the week. He finished with a postscript that we've taken rather seriously: beer and whiskey are admitted as substitutes for tea and coffee. We named the place after him. Beringers is our attempt to build brunch the way he actually meant it - not a queue and a 90-minute table turn, but a long, unhurried, sociable affair that starts with coffee and has no particular obligation to end. ☕ FOUR MONTHS IN We opened on London City Island at the start of this year, and it has gone better than we hoped. The room has found its people. Residents who come in every week. Tables that book at midday and are still there at six, having moved from brunch to a bottle of wine to the terrace for a spritz. Late nights at the bar where nobody's watching the clock. The regulars know our team by name and, increasingly, know each other. Our opening team has built something genuinely special from a standing start, and we're proud of them. Now we want to take it to the next level - and for that we need a General Manager. 🍸 THE VENUE All-day brasserie. Doors at 7am for coffee and the Pantry, through brunch and lunch, into a full evening menu. Signature dishes people come back for: Duck and Egg Waffles, the wild mushroom omelette, Nduja Toast. Piano bar. A baby grand at the heart of the room, live performances several times a week, and a proper cocktail list. Our Piano Plates are the signature - tapas-style sharing dishes built to be picked at slowly with a drink in the other hand. Terrace. Where a long lunch quietly becomes an evening. Events. Concert Nights, Uncork and Unwind wine tastings, tribute evenings, festival collaborations, private hires and the 1895 Club membership programme. There's a calendar, and it's growing. Full table service throughout. This is a restaurant, run properly. 🎶 ONE THING THAT MATTERS MORE HERE THAN MOST PLACES Music sets the room. It's the single biggest lever you have over how Beringers feels, and we take it seriously. The right playlist at 8am is not the right playlist at 8pm. Sunday afternoon is not Friday night. Knowing when to lift the room, when to let it settle, when to turn it up because the bar has found its second wind - that's a craft, and we want a GM who has it. You'll also work with our resident musicians and programme the live schedule alongside our events team. If you've ever changed a playlist mid-service because the room needed something else, you'll know exactly what we mean. 🚀 THE ROLE You'll take full ownership of Beringers City Island, reporting directly to senior management. Running the floor. Leading service from the pass to the door, at the standard we've set. Present in the room, known to the regulars, hands on when it counts. Leading the team. Recruiting, training, developing and retaining a front of house team that's already good and can be better. Rotas, structure, clear standards and a culture people want to stay in. The commercial side. Full P&L accountability: revenue, GP, labour cost, stock and controls. You'll be given real numbers, real targets and real autonomy to hit them. Growing covers. Building the reservations book, the regulars, the events diary and the 1895 Club. Making a busy Tuesday as good as a busy Saturday. Working with the kitchen. A genuine partnership on menu development, execution and consistency. The unglamorous but essential. Food safety, health and safety, licensing, compliance, reviews and everything else that keeps a venue running properly. Shaping what's next. Menus, events, ideas, the evening offer. We're four months old. There's plenty still to write, and we want a GM with opinions. 🔥 WHAT WE'RE LOOKING FOR • Proven experience as a General Manager, or a strong Assistant GM or Restaurant Manager ready to step up, • Genuine restaurant background - full table service, food-led, quality-driven, • Real commercial confidence. Comfortable with a P&L, labour percentages, GP and stock, • A leader people want to work for. We'd rather hear about a team you developed than a team you managed, • A natural host who understands that regulars are built one conversation at a time, • Instinctive about atmosphere - music, lighting, pace, energy, • Bar and cocktail knowledge, or the enthusiasm to get properly involved, • Personal Licence holder preferred, or willing to obtain one, • Someone who wants to build something rather than maintain it You do not need a piano bar on your CV. You need to care about rooms that feel good and people who come back. WHAT WE OFFER • Salary reviewed as the site grows. (Inc. performance bonus scheme), • Tips and service charge, • Real autonomy. This is your site to run, not a script to follow., • A group that's growing. Beringers Wandsworth opens this winter, and The Bull Group also runs Lockdown, Supershakes, The Observatory and The Eleventh Hour across London. We promote from within wherever we can, and there's a genuine path here for someone who wants one., • A Sunday & Monday close at 5pm, which in an all-day restaurant is rarer than it sounds, • Food and drinks on shift, plus discounts across every venue in the group, • Involvement in menu development, supplier tastings and the events programme, • Direct access to senior management. Small group, short decision chain, ideas get heard., • 28 days holiday ⚡ WHY THIS ONE Most General Manager jobs in London are about maintaining something that already exists. This one is four months old, in a growing group, with a story worth telling, a room people are already protective of, and enough left to build that your fingerprints will be all over it a year from now. If that's the job you've been waiting for, we'd like to hear from you. 👋 HOW TO APPLY Hit apply and send us a short message about why you'd be good for this GM role at Beringers. We read every application and reply to everyone. From there it's a short call, then we'd love to have you in - see the venue, meet the team, have a coffee and a proper conversation about where Beringers goes next. Beringers, 45 Hope Street, Leamouth Peninsula, London E14 0QG. Part of The Bull Group.

Job Title: Host / Hostess Location: London, SW1X 8LB (Knightsbridge / Belgravia) Position Type: Full-Time / Part-Time Salary: £12.71 – £13.50 per hour About Us Located in the heart of Knightsbridge, our venue offers an exceptional dining experience defined by outstanding food, elegant surroundings, and flawless hospitality. We are looking for a charismatic, polished, and welcoming Host to join our front-of-house team as the first point of contact for our guests. The Role As a Host, you are the face of our restaurant. You will create memorable first impressions, manage the flow of the dining room, and ensure every guest feels valued from the moment they walk through the door. Key Responsibilities: • Warmly greet and welcome arriving guests, taking coats and managing reservations., • Manage the door, walk-ins, and floor plan efficiently using our reservation system (e.g., SevenRooms / OpenTable)., • Escort guests to their tables, present menus, and introduce their dedicated server., • Collaborate closely with the floor team and kitchen to maintain a smooth seating rhythm throughout service., • Offer a warm farewell to departing guests, ensuring their experience was exceptional. About You • Experience: Previous host or customer service experience in a fast-paced, high-end restaurant, hotel, or hospitality venue in London., • Communication: Excellent spoken English with a clear, polite, and engaging telephone manner., • Presence: Exceptionally presented, naturally warm, and comfortable handling VIPs and high-profile guests., • Skills: Calm under pressure, highly organized, and a strong team player with great attention to detail. What We Offer • Competitive hourly rate., • Free staff meals on duty.

Full-time Contract | 35–48 Hours per week About Duck and Rice "An eclectic Soho pub with a world-class Chinese kitchen." We're looking for passionate and energetic Host/Hostess to join our team, helping us create memorable dining experiences in one of Soho's most vibrant restaurants. The Role As a Host / Hostess, you'll be the first point of contact for our guests and play a key role in creating a warm, welcoming, and memorable experience from the moment they arrive. You'll help set the tone for exceptional hospitality while working closely with the wider Front of House team. You will: • Welcome and greet guests warmly, creating a friendly and professional first impression., • Manage reservations, bookings, and guest seating efficiently., • Escort guests to their tables and provide menus when required., • Maintain an organised and accurate table plan throughout service., • Communicate effectively with the FOH teams to ensure smooth service., • Monitor guest flow and manage waiting times professionally., • Respond to guest enquiries and requests with a positive and helpful attitude., • Assist the FOH team during busy service periods wherever needed., • Maintain high standards of cleanliness, presentation, and organisation at the reception desk., • Help ensure every guest feels valued and well looked after throughout their visit. We're looking for candidates who: • Have at least 1–2 years' experience in a busy restaurant or hospitality environment., • Have a warm, friendly, and confident personality., • Are passionate about delivering exceptional customer service., • Have excellent communication and interpersonal skills., • Are organised, attentive to detail, and able to multitask in a fast-paced environment., • Remain calm and professional under pressure., • Have a positive attitude, strong work ethic, and willingness to learn., • Hold the legal right to work in the UK. Salary & Benefits: • Up to £14.00 per hour, depending on experience, plus a share of credit card tips., • Free staff meals prepared daily by our accomplished chefs., • Personal training and development programme., • 50% food and beverage discount across our restaurants worldwide., • Uniform provided., • Life Assurance and 24/7 GP consultation access via Hospitality in Action. Join Our Team If you're passionate about hospitality, love creating great first impressions, and enjoy making guests feel genuinely welcome, we'd love to hear from you. Join us at The Duck & Rice in the heart of Soho and become part of a team dedicated to delivering exceptional hospitality and memorable experiences. Apply today and become part of the Duck & Rice family.

Job Overview Khao So-i is looking for an experienced and motivated Supervisor to lead our front-of-house team and ensure a consistently high standard of service for our guests. This is an exciting opportunity for someone passionate about hospitality, leadership, and creating exceptional dining experiences. As Head Waiter, you will take a hands-on role in overseeing daily service, mentoring junior staff, and working closely with management to uphold our brand standards. About us Khao So-i is a modern Thai restaurant dedicated to celebrating the rich flavors of Northern Thailand, with a focus on authenticity, freshness, and creativity. Our menu combines traditional recipes with a contemporary twist, served in a welcoming and stylish environment. At Khao So-i, we pride ourselves on high-quality ingredients, excellent presentation, and a vibrant dining experience that keeps our guests coming back. What We Offer • Competitive salary and tronc up to £17-18/hour, • Opportunities for career growth and development, • Supportive and friendly team environment Benefits • Holiday entitlement increases with your length of service, up to 32 days, • Employee discounts, • Company pension scheme, • Enhanced maternity and paternity pay What we are looking for • Previous experience as a Supervisor, • Strong hospitality and leadership skills with a passion for team development and guest service., • Excellent time management and multitasking abilities in a fast-paced environment., • A friendly and professional demeanour with excellent communication skills., • Solid knowledge of food safety practices and commitment to high standards., • Confidence with POS systems and basic math for accurate billing and cash handling Responsibilities • Lead by example in delivering excellent guest service from greeting to farewell., • Oversee the daily operations of the floor, ensuring smooth and efficient service., • Take and manage accurate food and drink orders, ensuring team compliance with order accuracy and timing., • Train and mentor junior waitstaff, fostering a collaborative and motivated team culture., • Liaise with the kitchen and management to ensure exceptional guest satisfaction and resolve any service issues swiftly., • Monitor and maintain cleanliness and organisation of the dining area, ensuring readiness at all times., • Assist with table allocations, reservations, and efficient seating during peak times., • Drive upselling of menu items and promotions to maximise revenue and enhance guest experience., • Ensure strict adherence to food safety and hygiene standards at all times. Job Types: Full-time, Permanent Benefits: • Company pension, • Discounted or free food, • Employee discount Work authorisation: • United Kingdom (required) Work Location: In person

LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces 2025 by Great Place To Work UK! We’re all about creating a workplace filled with integrity, fun, and teamwork. But don’t just take our word for it, here's what our Clayers have to say: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” If you’re looking for a role where you can grow and be part of a dynamic, fun-loving team, join us as we make history, one shot at a time! CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. SUMMARY OF POSITION What's the Gig, you ask? Clays floor teams are collaborative, consisting of a group of highly skilled individuals who are heavily cross trained. Here at Clays, we offer a unique experience and therefore, have a unique role and requirements, this is where our Shoot Captains come in. Our Shoot Captains are the soul of our competitive socialising experience. You will bring the Clays experience to life for our guests. We are looking for exuberant individuals with big personalities who always bring fun and positive energy to our atmosphere. You will run a section of our gaming pegs and control the guests entire journey for multiple groups throughout the operation. Previous hosting and serving experience will really help you in this role. You will be expected to introduce the game, set guests up on the system and get them started. Show them how to use our Food & Beverage kiosks and support them with placing food and drinks orders. Moreover, you will ensure that they are looked after with our 12 steps of service, covering every stage of their experience. You will understand our bookings system and learn how to manage the entire bookings journey and you will actively engage in serving duties, coordinating with the bar and kitchen to ensure timely delivery of food and beverages to all tables in your designated section. Additionally, you will be responsible for ensuring that service is efficiently provided to all gaming pegs in your section. You will be a critical piece of the front of house team, always looking for opportunities to enhance the guest experience, giving hints, tips and recommendations, driving peoples competitive spirit and helping them engage with the game. As a Shoot Captain, you should be able to develop a rapport with the guest throughout their entire experience. You will ensure guests leave with a smile, remembering your name, and eagerly anticipating their next visit. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; • You will be highly competent with our booking system, • On occasion you may run the reception and bookings for the service, • You will support the events team with group reservations, • You will be crucial to the smooth success of our corporate events, • Handle face to face customer enquiries as well as telephone and email queries in a polite, professional manner., • When running a section of gaming pegs you will be required to deliver the full 12 steps of the game and Food & Beverage service., • You will serve food and beverage in a professional manner, ensuring a high level of customer service, • Able to flex your skills across our multiple front of house roles SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES • Host or hospitality reception / bookings management preferred but not essential, • Previous food and beverage service experience, restaurant or bar, • Always looking for opportunities to improve your knowledge and abilities, • Passionate about hospitality and creating amazing experiences, • A keen eye for detail with excellent written and verbal communication skills, • Ability to build lasting relationships with colleagues and clients, • Honest with strong moral principles, • Take initiative, can solve problems calmly and work well under pressure, • Someone who really enjoys interacting with people, • Love and engage with incredible food and beverage WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £13.33 per hour as well as weekly Tronc service charge distribution. Other great benefits include: • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Paid Breaks: We value your time and ensure you’re compensated for your breaks., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.

Are you a friendly, organized, and customer-focused individual with a passion for hospitality? Cipriani Restaurant is looking for a dynamic and professional Receptionist to join our team! Key Responsibilities: • Greet and welcome guests with a warm and friendly attitude, • Manage reservations and optimize seating arrangements, • Answer phone calls, take reservations, and assist with guest inquiries, • Maintain a clean and organized front-of-house area, • Handle guest feedback and ensure a positive dining experience, • Collaborate with servers, managers, and kitchen staff to ensure smooth operations Requirements: • Excellent communication and interpersonal skills, • Previous experience in a customer service or hospitality role preferred, • Ability to work in a fast-paced environment, • Strong organizational and multitasking skills, • A positive attitude and a team player Why Join Us? • Competitive pay and tips, • Fun, friendly, and supportive team environment, • Opportunities for growth and advancement If you’re passionate about providing excellent service and enjoy working in a dynamic, team-oriented environment, we want to hear from you!

Property Manager (Check-In / Front of House) The London Tenant – London (Canary Wharf E14) Full-Time | Office Based We are looking for an organised, personable and proactive Property Manager (Check-In / Front of House) to join our growing property management company in London. The primary focus of the role will be overseeing the tenant onboarding and check-in process, taking over once a reservation has been secured by our Sales Team and ensuring everything runs smoothly through to move-in. Alongside this, you will assist with the day-to-day management and administration of our residential property portfolio. This is an important front-of-house role, so previous experience in property management, lettings, hospitality or a customer-facing environment is important. Key ResponsibilitiesCheck-Ins & Tenant Onboarding • Manage confirmed reservations through to successful move-in., • Conduct Zoom onboarding meetings with new tenants., • Oversee tenancy agreements and documentation., • Collect and follow up outstanding move-in payments., • Coordinate tenant check-ins and check-outs., • Organise keys, fobs and property access., • Coordinate cleaner schedules around check-ins and check-outs., • Ensure properties are ready for incoming tenants. Property Management • Respond to tenant emails regarding contracts and tenancy matters., • Process notices, renewals, extensions and tenancy changes., • Maintain accurate tenant and property records., • Liaise with Sales, Maintenance and the wider team., • Assist with general property management and administrative tasks. About You • Previous property management, lettings, hospitality or front-of-house experience., • Friendly, confident and professional., • Highly organised with excellent attention to detail., • Strong written and verbal communication., • Proactive and comfortable working independently., • Confident conducting Zoom calls and following up payments., • Able to manage multiple priorities and deadlines. Salary & Benefits • Accommodation in Canary Wharf included as part of the remuneration package., • Weekly wage in addition to the accommodation provided., • Career progression within a growing property company., • Supportive and friendly team., • Genuine responsibility and autonomy. About Us The London Tenant is an established London property management company with over 13 years of experience, managing a substantial portfolio of residential properties across London. Work Location: In person – London, E14 | Canary Wharf

Family run busy bar & restaurant looking for a full time member to join our team. We are currently looking for someone who has at least 1 years experience in bartending or waiting tables to start immediately. Duties will include; • overseeing daily service, • keeping an eye on stock & making sure it’s being rotated, • making drinks, • taking orders for tables, • managing reservations & keeping customers happy & satisfied, • liasing with the owners to keep them up to date with any issues/problems Current shifts would be;tuesday 3:45-11:30wednesday 3:45-11:30friday 5-12saturday 5-11:30sunday 11:45-8 We are looking to hire someone immediately so please only apply if you have experience & are available for a phone call meeting & trial shift next week. Please message with any questions.

The floor staff is responsible for delivering a high level of customer service to all guests, ensuring they have a memorable dining experience. This role involves greeting and seating guests, taking food and drink orders, delivering meals, and providing attentive service throughout the customer’s visit. The ideal candidate should have excellent communication skills, a friendly demeanor, and the ability to work efficiently in a fast-paced environment. Key Responsibilities: 1. Customer Service: • Greet guests warmly upon arrival and assist with seating arrangements., • Present menus, explain daily specials, and answer questions about menu items, beverages, and other restaurant services., • Take accurate food and beverage orders and relay them to the kitchen and bar staff promptly. 1. Order Management: • Ensure that all orders are prepared and served according to the restaurant’s standards and within a reasonable time frame., • Serve food and beverages to guests, ensuring the correct dishes are delivered to each customer., • Check back with customers to ensure satisfaction with their meals and beverages. 1. Dining Area Maintenance: • Maintain the cleanliness and organization of the dining area, including setting up and clearing tables, refilling condiments, and resetting tables after guests leave., • Monitor the dining area for spills, messes, and other potential hazards, addressing them promptly to maintain a safe environment., • Assist with the arrangement of seating and tables to accommodate reservations and walk-in guests. 1. Payment Handling: • Present the bill to customers and process payments accurately, handling cash, credit cards, and other forms of payment., • Ensure that the cash register balances at the end of each shift, reporting any discrepancies to the Floor Manager. 1. Team Collaboration: • Work closely with kitchen staff, bartenders, and other floor staff to ensure smooth operation and a seamless dining experience for guests., • Communicate any special requests, allergies, or dietary restrictions to the kitchen and bar staff., • Assist with training new floor staff as required. 1. Complaint Resolution: • Handle customer complaints and concerns professionally, seeking to resolve issues to the customer’s satisfaction., • Escalate unresolved complaints to the Floor Manager or Restaurant Manager when necessary. 1. Compliance and Safety: • Adhere to all health and safety regulations, including food safety and sanitation standards., • Follow all restaurant policies and procedures, including those related to uniform, grooming, and punctuality., • Attend regular training sessions on service standards, food handling, and emergency procedures. Qualifications: • Previous experience in a customer service role, preferably in a restaurant or hospitality setting., • Excellent communication and interpersonal skills., • Ability to work in a fast-paced environment while maintaining a positive attitude., • Strong attention to detail and the ability to multitask effectively., • Basic math skills for handling payments and making change. Physical Requirements: • Ability to stand, walk, and carry trays of food and beverages for extended periods., • Capable of lifting and carrying items up to 25 pounds., • Flexibility to work shifts, including evenings, weekends, and holidays. Additional Skills: • Knowledge of food and beverage menus, including basic wine, beer, and cocktail knowledge, is a plus., • A passion for customer service and hospitality.