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Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation. Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues. Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers. Job Summary - CS Ops Specialist Contract type: 6 month FTC • Provide process, product and system expertise to our operational teams and key stakeholders outside of CS. Organise and co-ordinate resource, information, and support to meet project needs., • Provide training and support to our CS teams on complex queries and act as a contact point for projects., • Use data and understanding of processes to identify areas for improvement, redesign and implement improvements and work with the Team Leader to embed the changes. Ensuring our processes are efficient and delivering good outcomes for customers and colleagues., • Act as the process owner and ensure documentation and customer forms are reviewed and maintained., • Take the lead on team risks events, data protection breaches and complaints ensuring closure in a timely manner with appropriate remedial actions to avoid repeat instances., • Support the team with process and regulatory controls, including oversight reporting and checks, exception reports and ICOFR activities., • To oversee suspense and reconciliations and be the point of contact for audit and compliance activities. What You'll Do • Act as support for operational teams on complex cases including, complaints, and escalations ensuring the correct customer outcomes are achieved., • Use data to identify improvement opportunities and challenge historical controls. Redesign and implement process improvements, working with the Team Leader to embed these in the team. Ensure processes are mapped to the Customer Journeys, processes maps and process knowledge are documented, accurate and regularly reviewed. Form owner, reviewing and creating CS forms as required., • Take the lead on team route cause analysis actions, risks events and data protection breaches, ensuring closure in a timely manner with appropriate remedial actions to avoid repeat instances. Suggesting new controls or improvements to existing controls where necessary., • Provide/co-ordinate expert training and coaching to colleagues when required., • Supports the team with control oversight reporting and checks, including payment authorising and sign offs, exception reports. Oversee suspense and reconciliations ensuring they remain within tolerance., • Act as the business area representative in product and technical group forums and official projects or programmes as needed. Who You Are • Understanding of Lean and Six Sigma skills and methodology or equivalent, • Ability to collect, interpret and analyse data., • Design and facilitation of Improvement Workshops, • Benefits definition and realisation, • Excellent organisational skills and ability to meet tight deadlines in an environment with competing priorities., • Communicates effectively and able to work with people across all levels from front-line agents to senior management., • Aptitude to learn and make a difference., • Curiosity and tenacity to explore beyond the immediate circumstances to identify further improvements., • Ability to solve complex problems quickly and decisively. Qualifications • Minimum 5 A* - C / 9 - 4 Grade GCSEs (including English and Maths) or equivalent We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that's regularly reviewed. As a Canada Life UK colleague, you'll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with, income protection, private medical insurance and life assurance. We have a fantastic number of other benefits and support services as well as regular personal and professional development. How we work at Canada Life Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others. Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward. We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces. That's why we offer a range of training, flexible working and opportunities to grow and develop. Diversity and inclusion Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we're making in DEI, and we continue for it to be a significant focus. "At Canada Life we believe in the power of great people from different backgrounds, experiences and perspectives coming together to build better futures. Emerging talent is crucial to our growth and creating an environment that continues to inspire us all." Nick Harding, Chief People Officer, Canada Life UK We appreciate that everyone has different work and life responsibilities. We're happy to discuss flexible working arrangements, including part time, for any of our roles should this be a requirement for you.

Learning Experience Lead St Albans (with Hybrid working) The Organisation Our client is a powerhouse within the digital learning sector, enabling organisations to unlock their potential through digital content and solutions. Within their Bespoke Content Team, they seamlessly create, design and deliver tailored digital learning solutions, working within an agency business model. They are now looking for a Learning Experience Lead to join them on a permanent, full-time basis. The Benefits • Salary of £55,000 – £60,000 per annum, • Flexible hybrid working (with at least one day per week in the office), • 25 days’ annual leave, plus an additional day for your birthday, • Private Medical Insurance, • Dental, Optical and Hearing care plan, • Group Life Insurance, • Employee Assistance Programmes and wellbeing resources, • Enhanced family policies, • Regular social events and activities This is a standout opportunity for a talented instructional design professional with exceptional leadership capabilities and an outstanding grasp of learning theory and instructional design methodologies to step into a mission-critical role. You’ll be joining an environment built around people, where our client is focused on helping you grow your career while you help shape the next phase of their organisation’s evolution. Playing a major role in elevating the quality and impact of the learning experiences they deliver, you’ll be equipped and supported to advance your skills, expand your portfolio, and continue your professional trajectory while achieving your own personal ambitions. So, if you’re seeking a role that empowers you to lead, innovate and create learning experiences with real-world impact, this could be your ideal next step. The Role As the Learning Experience Lead, you will co-lead a squad of digital learning professionals, delivering high-quality learning solutions that delight clients and achieve meaningful outcomes. Working with a diverse range of organisations, you will connect creative ideation with practical execution, ensuring every project is innovative, purposeful, and strengthens the relationship between our client and their customers. Leading and inspiring content developers, visual designers and learning specialists, you will provide strategic oversight, support junior team members, and work closely with project management to enable effective resource planning. Additionally, you will: • Consult with clients to identify needs and propose high-level learning solutions, • Create high-level learning concepts and storyboards, • Translate ideas into strong, actionable briefs, • Maintain accountability for the quality and creativity of all deliverables About You To be considered as the Learning Experience Lead, you will need: • Significant experience in instructional design across digital and blended formats, • Strong leadership and mentoring skills, with experience guiding creative teams, • Excellent storytelling and client-facing communication abilities, • Deep understanding of learning theory and instructional design methodologies, • Proficiency with Articulate Storyline, Rise 360 and other design tools, • An analytical mindset and the ability to propose resonant, evidence-based learning solutions Other organisations may call this role Lead Learning Designer, Senior Instructional Designer, Learning Experience Manager, Digital Learning Lead, or Learning Design Manager. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you’re ready to produce incredible learning solutions as a Learning Experience Lead, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Design Manager (Geotechnical / Structural) This challenging and exciting opportunity requires an individual with a good technical background and demonstrable experience in managing the holistic design process from within the geotechnical or structural engineering sector. 7-10+ years relevant design experience is required, with remote working available, and occasional presence on site to diagnose issues as they arise. Due to a dedication to continued profitable, ambitious and long-term growth, our client now seeks to appoint a Design Manager, with the focus on accurately diagnosing subsidence, both structurally and geotechnically and creating technically correct solutions. You will conduct the review and feasibility of schemes, produce innovative and bespoke designs, design checking and approving, quality assurance of all designs, quote approval and advising the operations department on general engineering matters. Our client seeks a high calibre professional with enthusiasm and drive to make an impact. You must have strong technical acumen coupled with a general passion for subsidence and ground engineering and demonstrable design management expertise within the industry. You will also have a professional approach and a keen eye for detail, along with excellent communication and IT skills The Role Visiting site online (80%) and in person (20%) to diagnose structural, subsidence and geotechnical based problems the create the most appropriate and effective design solution Technical support and training of Area Sales Managers to help them accurately diagnose problems Proactive customer engagement to developing feasibility schemes and designing a suitable repair for assets, structures, infrastructure or buildings that have suffered from subsidence Checking of internal designs in accordance with company guidelines Checking and approving the quality of proposals in accordance with company guidelines Signing off Certificates of Structural Adequacy Working with operations to learn how designs perform on site Supervising retreatment works on site Reduced number of aborted work and complaints relating to design issues Reduce numbers of rejected proposals due to incorrect diagnosis or proposed solutions proposed The Person Educated to degree standard in Civil, Geotechnical or Structural Engineering A track record of producing geotechnical and structural design solutions Solid industry software and IT skills across multiple platforms Experience in retaining wall analysis and design, a member of ICE or IStructE 7-10 years experience covering a variety of project sizes and complexities From a contracting or consulting business with experience in structural and foundation engineering, and a multi-tasker with strong ICT skills Experience of dealing directly with both customers and internal stakeholders A good knowledge of various geotechnical and structural techniques and designs A passion for geotechnical and structural engineering technical design excellence Hands-on individual who is used to working in a fast-paced changing environment You can work under pressure and at speed to solve problems and issue designs Willingness to carry out virtual site inspections to diagnose problems and propose solutions Our Client Our client is one of the UKs leading specialist contractors, renowned for providing technically advanced and cost-effective solutions across the structural support, ground stabilisation, land remediation, foundations, underpinning, ground improvement, stabilisation, geotechnical engineering and subsidence repair sectors. Their offering includes design, build, installation and non-disruptive services provided to all areas of the residential, social housing, local authorities, housing associations and public sectors. Their reputation is built on engineering excellence and a commitment to continual innovation, backed by a central technical design and engineering resource, ensuring they deliver a full range of techniques bespoke to any requirement and specification. A very attractive basic salary, plus a highly lucrative bonus commission scheme, and an extensive benefits package is on offer to the successful candidate, along with longevity of career given the dedicated and ambitious growth plans and forward order workload for the UK. TPBN1_UKTJ

Company description: XPO, Inc Job description: Logistics done differently.Increase your chances of reaching the interview stage by reading the complete job description and applying promptly.Are you looking to use your transport supervisory or management experience in a new role? Do you like the sound of working on a large, complex operation with one of the biggest names in logistics? Are you ready for a challenge? Here at XPO, were looking for a full-time, permanent Transport Shift Manager to join us on our Night shift for our Arla (dairy) contract based in Hatfield.Youll need some flexibility to work across our operating hours; on a 4 on 4 off, 12 hour day shift basis.Youll be responsible for ensuring the safe, efficient and effective running of our transport function.Pay, benefits and more: Were looking to offer a salary of up to £39,200 per annum.In addition, we offer 20 days holiday (plus bank holidays), as well as the option to buy additional days.Youll have access to a variety of high street discounts, as well as a cycle to work scheme, a workplace pension and many other perks.What youll do on a typical day: Carry out day-to-day driver planning, focusing on resource optimisation, using both XPO and agency colleagues Ensure that all drivers are compliant with EU and working time directive regulations and that any accidents/incidents are investigated in a timely manner Lead your team to meeting and exceeding operational objectives, such as service provision, productivity and fuelKPIs Lead, manage and engage your teams What you need to succeed at XPO: A track record at a supervisory or management level within a complex, fast-paced transport operation Excellent knowledge of driving compliance and associated regulations (a CPC would be ideal) A strong personality with the ability to effectively manage drivers, push for operational excellence and challenge the status quo Be part of something big.We strive to create an inclusive environment for all our colleagues, where everyone feels welcomed, empowered and where you can bring your true self to work.You may not feel you tick all of the boxes we have written above, so even if your experience doesnt precisely match the job description but you feel you have the skills needed, please feel free to reach out to our recruitment team for an initial discussion.Your skills and passion set you apart and we welcome diverse people and perspectives at XPO.We encourage applications from people of all different backgrounds and identities.To empower you to do as well as possible during the recruitment process, if you require any changes or amendments to our application and interviews, please dont hesitate to let us know.d02fcfcb-6df4-40ee-95cf-3eb059ce3173

Maintenance Engineer Hatfield £46,000Increase your chances of reaching the interview stage by reading the complete job description and applying promptly.- £47,000 Call Out Overtime (£50k OTE) Pension Extensive Lifestyle Benefits Extensive Healthcare Benefits On offer is a great opportunity to work for an industry leader who can guarantee long term job stability.Enjoy working a varied maintenance position in a collaborative environment that rewards hard work.Great package on offer including industry leading lifestyle, healthcare and wellbeing benefits.My client is calling on maintenance engineers from a building services background to come in and hit the ground running.As they continue to grow, the demand for upkeep continues to grow.A great long term career on offer for those who are focused on development.Your Duties: * Mechanical maintenance on a range of systems including AHUs, air conditioning, chillers and more * Responding to breakdowns and repairs * Monitor building management systems * Call out rota 1 in 5 * Monday to Friday double day shift (6-2 / 2-10) Your Experience: * Mechanical maintenance engineer from a building services/facilities background (NVQ Level 3 in Mechanical Engineering or similar) * Strong experience fault finding on heating, hot water, plumbing and HVAC systems etc * A good understanding of fire sprinklers, UPS and emergency generator systems * Able to commute to Hatfield Apply now to Taz Walrond Keywords: Maintenance Engineer, Shift Engineer, Mechanical Engineer, BMS Engineer, Fabric Engineer, Building Services, Maintenance Technician, Shift Technician, Hatfield, Watford, Harlow, Luton, Enfield, St Albans Technical Resource Solutions Limited is an Employment Consultancy.Technical Resource Solutions Limited regrets to inform you that our client can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom.Potential candidates who do not have this right or permit or are pending an application to obtain this right or permit should not apply as your details will not be processed.d02fcfcb-6df4-40ee-95cf-3eb059ce3173