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About Mooboo Orpington Join the small, friendly team at Mooboo Orpington! We are a local business dedicated to serving high-quality, delicious bubble tea in the heart of Orpington, UK. As a Sales Assistant, you will be the face of our shop, ensuring every customer has a positive and memorable experience. Key Responsibilities: • Customer Service & Sales: Greet customers, take orders accurately, provide product recommendations, and handle all cash and card transactions using the POS system., • Drink Preparation: Prepare a variety of bubble teas, fruit teas, and related beverages according to Mooboo’s recipes and quality standards (training provided). This includes brewing fresh tea and preparing tapioca pearls (boba)., • Store Operations: Assist with opening and closing procedures, restocking ingredients, ensuring the display area is clean and attractive, and maintaining excellent standards of hygiene and cleanliness., • Teamwork: Work efficiently with the team to manage peak-time rush and ensure smooth service flow. What We Are Looking For: • A friendly, energetic, and engaging personality with a passion for customer service., • A reliable and punctual team player with good communication skills., • Ability to work in a fast-paced environment and multitask effectively., • Previous experience in a retail, café, or food service environment is a bonus, but not essential—we will train the right person!, • Must have the right to work in the UK

As a Sales Assistant, you will help deliver outstanding customer service, support daily store operations, and help maintain a visually appealing and culturally expressive shopping environment. You will be responsible for operating the tills, ensuring fast and accurate transactions, and you may also be required to support our bi-monthly community events and in-store activities. Your energy, creativity, and commitment to service excellence will shape the customer experience and reinforce our core values of Community, Service, Excellence, and Legacy. Key Responsibilities 1. Customer Service & Hospitality • Provide warm, attentive, and culturally aware customer service at all times., • Support customers with product queries, recommendations, and locating items., • Handle returns, exchanges, and enquiries professionally and promptly., • Uphold Tayos’ commitment to exceptional hospitality. 2. Store Presentation & Merchandising • Maintain clean, organised, and visually appealing shelves and displays., • Assist with creative merchandising, themed displays, and promotional setups., • Support signage, pricing, and product rotation to maintain freshness. 3. Stock Management • Receive and unpack deliveries accurately., • Replenish stock to maintain availability and presentation standards., • Monitor product freshness, quality, and shelf-life. 4. Till Operations & Compliance • Operate tills efficiently and accurately., • Follow cash-handling, food safety, and health & safety procedures., • Report issues promptly and maintain compliance with store policies. 5. Community & Cultural Engagement • Contribute to bi-monthly community events and in-store initiatives., • Share product knowledge related to Afro-Caribbean food, heritage, and traditions. 6. Deli Service • Serve customers at the deli counter with friendly, efficient service., • Follow strict food hygiene, handling, and safety procedures., • Maintain excellent food presentation and ensure the deli area is clean and well-stocked. Key Skills & Experience • Experience in retail or hospitality with a passion for great customer service, • Friendly, positive, and confident communicator with good people skills, • Knowledge of, or interest in, Afro-Caribbean culture and products (African language a bonus), • Reliable, adaptable, and able to work well in a fast-paced environment, • Creative approach to visual displays and merchandising Why Work at Tayos’ Afro-Mart? • Be part of a forward-thinking business that celebrates culture, community, and creativity., • Play a key role in shaping a unique, experience-led retail environment where your ideas genuinely matter., • Join a friendly, supportive team that values character, drive and positive energy., • Gain exposure to customer service, merchandising, events, and wider cultural engagement., • Enjoy opportunities to grow, learn, and contribute to an exciting brand with a bold vision.