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We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. ...

You’ll be the expert in customer experience relationship insights, understanding what drives our overall relational experience and how our experiences compare to competitors. Strong skills in managing customer experience trackers and using data analysis/data mining approaches to provide insights ...

You’ll be the expert in customer experience relationship insights, understanding what drives our overall relational experience and how our experiences compare to competitors. Working in the Customer Strategy, Insights & Propositions team, you’ll be responsible for the development, and coordinati

As part of the Customer Performance Insight & Reporting team, you’ll be responsible for maintaining and developing our customer experience measurement and tracking to provide customer experience insight across all touchpoints of the customer journey, helping identify opportunities to improve proc...

As part of the Customer Performance Insight & Reporting team, you’ll be responsible for maintaining and developing our customer experience measurement and tracking to provide customer experience insight across all touchpoints of the customer journey, helping identify opportunities to improve proc...

Robertson Sumner is delighted to be partnering with a fast-growing and values-driven digital solutions business in the search for a Customer Experience Manager. Proven relationship-building experience, ideally in key accounts, customer service, or sales. Work alongside some of the most experience...

Lead a customer contact team of 250–500FTE to deliver outstanding customer experiences. If you're passionate about elevating service, empowering people, and shaping seamless customer journeys—this is your role. Sharp CX instincts and journey management experience.

As part of the Customer Performance Insight & Reporting team, you’ll be responsible for maintaining and developing our customer experience measurement and tracking to provide customer experience insight across all touchpoints of the customer journey, helping identify opportunities to improve proc...

Lead a customer contact team of 250–500FTE to deliver outstanding customer experiences. If you're passionate about elevating service, empowering people, and shaping seamless customer journeys—this is your role. Sharp CX instincts and journey management experience.

Lead a customer contact team of 250–500FTE to deliver outstanding customer experiences. If you're passionate about elevating service, empowering people, and shaping seamless customer journeys—this is your role. Sharp CX instincts and journey management experience.

This involves implementing customer and marketing growth strategies, analysing customer data, ensuring customer success efforts align with business goals, and collaborating with various teams to meet customer needs and exceed expectations. Proven work experience as a Customer Experience Manager o...

The Customer Experience Manager is integral to converting leads into successfully funded deals while maintaining high operational standards. Work alongside the Sales and Operations teams to improve customer experiences. Our client is a rapidly growing Broker founded by an experienced board and se...

Robertson Sumner is delighted to be partnering with a fast-growing and values-driven digital solutions business in the search for a Customer Experience Manager. Proven relationship-building experience, ideally in key accounts, customer service, or sales. Support account directors and sales leader...

As part of the Customer Performance Insight & Reporting team, you’ll be responsible for maintaining and developing our customer experience measurement and tracking to provide customer experience insight across all touchpoints of the customer journey, helping identify opportunities to improve proc...

This involves implementing customer and marketing growth strategies, analysing customer data, ensuring customer success efforts align with business goals, and collaborating with various teams to meet customer needs and exceed expectations. Proven work experience as a Customer Experience Manager o...

As a Customer Experience Insight Manager you will: Work with a team maintaining our customer experience feedback measurement and tracking, to provide customer experience insight across all touchpoints of the customer journey. As part of the Customer Performance Insight & Reporting team, you’ll b

Our Leading Telco client are currently looking for a Customer Experience and Insights Manager to improve the overall customer experience by gathering and analyzing customer feedback and contact centre performance data, driving initiatives that increase satisfaction, loyalty, and retention. If you...

What you’ll do: Lead a customer contact team of 250–500FTE to deliver outstanding customer experiences Champion CEX journey mapping and CX best practices Own BAU performance while driving continuous improvement Inspire a high-performing, people-first culture What you bring: Proven s

Robertson Sumner is delighted to be partnering with a fast-growing and values-driven digital solutions business in the search for a Customer Experience Manager. Proven relationship-building experience, ideally in key accounts, customer service, or sales. A Levels or equivalent experience required...

As part of the Customer Performance Insight & Reporting team, you’ll be responsible for maintaining and developing our customer experience measurement and tracking to provide customer experience insight across all touchpoints of the customer journey, helping identify opportunities to improve p

We are looking for an experienced and data-driven Customer Experience Insight Manager to join our team. Working in the Customer Strategy, Insights & Propositions team, you’ll be responsible for the development, and coordination of customer experience insights to help understand performance and in...

What you’ll do: Lead a customer contact team of 250–500FTE to deliver outstanding customer experiences Champion CEX journey mapping and CX best practices Own BAU performance while driving continuous improvement Inspire a high-performing, people-first culture What you bring: Proven s

What you’ll be doing As a Customer Experience Insight Manager you will: Work with a team maintaining our customer experience feedback measurement and tracking, to provide customer experience insight across all touchpoints of the customer journey. As part of the Customer Performance Insight & Repo...

As a Customer Experience Insight Manager you will: Work with a team maintaining our customer experience feedback measurement and tracking, to provide customer experience insight across all touchpoints of the customer journey. As part of the Customer Performance Insight & Reporting team, you’ll b

Job Description Our Leading Telco client are currently looking for a Customer Experience and Insights Manager to improve the overall customer experience by gathering and analyzing customer feedback and contact centre performance data, driving initiatives that increase satisfaction, loyalty, and r...

We are looking for an experienced and data-driven Customer Experience Insight Manager to join our team. Working in the Customer Strategy, Insights & Propositions team, you’ll be responsible for the development, and coordination of customer experience insights to help understand performance and

Job Description Job Title: Customer Experience Manager Salary: £35,000 – £45,000 Location: London (Office-Based) Represented by Robertson Sumner – Your Specialist Recruitment Partner Robertson Sumner is delighted to be partnering with a fast-growing and values-driven digital solutions business

Lead a customer contact team of 250–500FTE to deliver outstanding customer experiences. If you're passionate about elevating service, empowering people, and shaping seamless customer journeys—this is your role. Sharp CX instincts and journey management experience.

What you’ll be doing As a Customer Experience Insight Manager you will: Work with a team maintaining our customer experience feedback measurement and tracking, to provide customer experience insight across all touchpoints of the customer journey. As part of the Customer Performance Insight & Repo...

As a Customer Experience Insight Manager you will: Work with a team maintaining our customer experience feedback measurement and tracking, to provide customer experience insight across all touchpoints of the customer journey. As part of the Customer Performance Insight & Reporting team, you’ll b

This is because the HR Manager is influential across the business and will be a key part in the evolution of the household. As the HR Manager you will take ownership of all the related matters for the household. The HR Manager is a standalone role which gives you the platform to execute strategy ...

Conversion Rate Optimisation Manager Are you obsessed with creating seamless, high-converting digital experiences? Do you thrive on turning data into measurable success? MacGregor Black is partnering with a Fast-growing International Consumer Brand to find a Conversion Rate Optimisation (

Relevant receptionist experienceFire Warden (training provided)Experience working within a teamExcellent communication skills, both written and oralEffective interpersonal skills and the ability to interact with people at all levels. Experience, Skills and personal attributes:.

Conversion Rate Optimisation Manager Are you obsessed with creating seamless, high-converting digital experiences? Do you thrive on turning data into measurable success? MacGregor Black is partnering with a Fast-growing International Consumer Brand to find a Conversion Rate Optimisation (

If you have experience working in a London office in Reception with some admin experience, please apply here.

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Slug And Lettuce.

This role will work alongside one other receptionist and will deliver an exceptionally high level service, ensuring a seamless experience for clients and visitors. Minimum of three years corporate reception/front of house experience within a law firm is essential.

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Bucks Head. We also pride ourselves on our individuality and inclusivity, everyone is welcome at our Social Pub and Kitchen venues, and our go...

Experience using room booking platforms such as EMS is preferred. Experience operating a multi-line switchboard, directing calls efficiently is essential. The successful candidate will report into the Guest Services Manager and will be responsible for managing front-of-house operations, meeting r...

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at The Angelic. We offer an elevated pub experience through our freshly prepared food, handcrafted drinks, and an enjoyably unique experience fro...

This is about owning the guest journey, bringing calm confidence to a fast-moving environment, and being the glue that holds a world-class experience together. Support the experience of VIPs and special guests with professionalism and discretion. You’re calm under pressure, always looking to enha...

We are looking for a Team Leader who enjoys supporting and motivating the team to create a fantastic experience for our guests at The Long Acre. At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night.

Seeking an operations Manager to join our fast growing homeware lifestyle brand, Casa by Josephine Jenno. DTC business (or similar, relevant experience).

Proven leadership experience in private client investment management. Experienced managing discretionary portfolios and delivering tailored client solutions. Experience working with and contributing to investment committees is a plus.

Previous experience as a Receptionist within a Financial Services company is essential. Experience of booking meetings and ability to multi-task and work under pressure to meet deadlines.

Experienced in customer-facing roles—whether in contact centres, customer service centres, retail, hospitality, call centres, or similar. Working with internal teams to coordinate solutions and improve customer outcomes. We’re helping to build something special—a team of customer service profe

Experience working in the financial services sector within the relevant field - ideally, Private Equity or Asset management is preferred. Proven experience in transforming a Finance Operations team within a multi-jurisdictional environment. Experience with NetSuite ERP is ESSENTIAL.

Outstanding customer service and communication skills.