Assistant Manager
21 hours ago
Hounslow
Deputy Store Manager (Retail) - Heathrow £36,000 + £4,000 Bonus | 3 or 4-Day Week with alternate weekends | Great Benefits | Permanent, full-time Lead, coach and deliver results in a high-volume retail environment. If you're a proven retail people leader who drives customer service, sales and store standards, this role gives you scale, pace and a clear route to progression. The Opportunity As Deputy/Assistant Store Manager, you'll partner with the Store Manager to run busy, high-performing departments within Heathrow. You'll set the tone on the shop floor, keep operations tight behind the scenes, and develop a team that's proud to deliver for customers every day. What You'll Do • Lead, coach and inspire a diverse retail team to deliver outstanding customer service, • Drive KPIs: sales, conversion, ATV/UPT, shrink, mystery shop and productivity, • Own day-to-day operations: rotas/scheduling, opening/closing, cash handling, delivery processing, stock counts and availability, • Maintain excellent merchandising/VM and store standards, • Background as Deputy Store Manager, Assistant Store Manager, Senior Supervisor/Team Leader, or a Store Manager seeking a step across, • Hands-on, customer-first leadership style with strong communication and coaching skills, • Commercially sharp and data-driven; calm and organised in a fast-paced setting, • £36,000 base + £4,000 performance bonus, • 3 or 4-day workweek for better work-life balance, • Progression to Store Manager, Area/Regional or Head Office roles (HR, Operations, Commercial), • Full training and development from day one, • Free parking, Staff discount, travel discount and strong retail benefits Ref: BBBH34166