633 Best sales customer Jobs in Birmingham (November 2026)

Retail Sales Assistant – Full-Time / Part-Time

About Us Tokyo Trends is a retail store specialising in Japanese anime figures, blind boxes, collectibles, Pokémon trading cards and other Japanese pop culture merchandise. We are looking for enthusiastic and reliable Retail Sales Assistants to join our team at Bullring Shopping Centre in Birmingham. Key Responsibilities • Provide friendly and professional customer service., • Assist customers with product enquiries and recommendations., • Handle sales transactions and operate the till., • Restock shelves and maintain attractive product displays., • Keep the store clean, tidy and well-organised., • Assist with stock deliveries, inventory checks and daily store operations., • Work closely with the team to achieve sales targets and deliver a positive shopping experience. Requirements • Previous experience in retail, sales or customer service., • Good knowledge of Japanese anime figures, blind boxes, collectibles or related merchandise., • Strong communication and interpersonal skills., • A friendly, responsible and proactive attitude., • Ability to work independently and as part of a team., • Flexibility to work weekends and during busy retail periods. Desirable: • Knowledge of Pokémon Trading Card Game (Pokémon TCG), including card products and collectibles., • Experience working in anime, gaming, collectibles or hobby retail stores., • Additional language skills are an advantage. What We Offer • Starting salary of £12.71 per hour, with pay depending on individual skills and experience., • Full-time and part-time opportunities., • A friendly and supportive working environment., • The opportunity to work with Japanese anime merchandise, collectibles and Pokémon products. How to Apply If you're interested in joining our team, please send your CV and contact us directly via private message (DM). We look forward to hearing from you!

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Ted Experience

Product Sales Advisor (Field Sales)

Ted Experience have an exciting and incredibly lucrative opportunity for a Product Sales Advisor to join our innovative, high performing and fast paced in-store field sales team. Working with the world's leading tobacco organisation Philip Morris to promote a revolutionary heated tobacco product (IQOS), which is scientifically proven to be 95% less harmful than traditional cigarettes. This role is more than just sales, it’s about genuinely changing lives, offering adult cigarette smokers a 95% less harmful, more affordable alternative. This is the start of a worldwide cultural shift to make smoking history! As a Product Sales Advisor here’s what you can look forward too: · £15.33 per hour base pay. · Commission regularly paid out at over £3,500+ per month for top performers. · Generous paid travel expenses for public transport, £0.55p per mile and all parking costs covered too. · Thorough training and onboarding: Receive 5 days of paid training covering the smoke-free mantra of PMI, the product suite in full, our systems and everything else you need to succeed in your role. · Flexible scheduling – You choose the days you work (Shifts available from Monday to Sunday for 6-hour shifts - we are looking for 5 days a week as a minimum and the days are typically Tuesday-Saturday. · Ongoing bonuses, cash incentives, recognition and career growth. As a vital part of the Ted Experience team, you will be the face of the brand across our key retail partners and can expect to be: · Engaging with customers to introduce, educate and sell innovative heated tobacco products alongside other nicotine and smoke-free alternative products. · Taking full ownership of your performance by achieving daily sales targets. · Building strong rapport and relationships with retail staff to create a welcoming, informed store environment. · Submitting correct, timely and accurate sales and customer interaction reports and insights, alongside accurate data capture. · Transporting the stand, stock and other relevant equipment to the designated store each day. · The role requires regular lifting, carrying and transporting of a promotional stand/podium; if you are unable to meet this requirement (with or without reasonable adjustments), this role may not be suitable Our ideal Product Sales Advisor: · Be over the age of 21. · Own and have full access to a car with a valid full UK licence and insurance (not required in London) · Has proven sales experience (1-2+ years in a proactive outbound sales position) · Be confident, comfortable and engaging with customers. · Willing to travel up to a 1-hour radius drive of your home location. · Be hungry, eager, self-motivated and target driven. · Have a valid right to work in the UK. If you are passionate about helping to create a smoke free future, change people’s lives, earn lots of money and develop your skills then we would love to hear from you or anyone you think would excel in this position! Apply now and become part of the team that’s changing lives for the better.

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Amsons Your Islamic Lifestyle - Small Heath

Online sales Assistant

About the Role We are looking for a motivated and organised Online Sales Assistant to join our team. The successful candidate will support the day-to-day management of online sales, customer enquiries, orders, product listings and stock information. Key Responsibilities • Respond to customer enquiries and orders through email, online chat and social media., • Process online sales orders accurately and coordinate with logistics for delivery., • Maintain and update product listings on the company website and e-commerce platforms., • Monitor stock levels and ensure product availability is accurately reflected online., • Handle customer complaints and resolve issues professionally and efficiently., • Work with the marketing team to support online promotions and special offers., • Monitor online sales performance and prepare regular reports for management., • Maintain accurate sales and customer records., • Follow company policies, procedures and relevant industry requirements. Requirements • Previous experience in sales administration, online sales or customer service is desirable., • Good communication and customer service skills., • Strong organisational and administrative skills., • Good IT skills and confidence using online sales platforms., • Ability to work independently and as part of a team., • Good attention to detail and ability to manage multiple tasks.

Bookkeeper / Administration Assistant Job Type: Full-time Salary: Competitive, dependent on experience Location: [Insert Location] About the Role We are looking for an experienced, organised and reliable Bookkeeper / Administration Assistant to join our team. The successful candidate will have previous experience in bookkeeping and general office administration, with excellent knowledge of Sage 50 accounting software. This is a varied role suited to someone who is confident working independently, has strong attention to detail and can manage multiple responsibilities while ensuring the smooth day-to-day running of the office. Key Responsibilities Bookkeeping & Accounts • Maintaining accurate financial records using Sage 50., • Processing purchase invoices and sales invoices., • Managing supplier and customer accounts., • Processing payments and receipts., • Reconciling bank statements and company accounts., • Monitoring accounts payable and receivable., • Preparing and processing VAT returns., • Assisting with month-end and year-end accounts., • Managing petty cash and company expenses., • Chasing outstanding payments and resolving account queries. Essential Requirements • Proven, hands-on experience using Sage 50 is essential., • Previous experience in a bookkeeping and accounts administration role., • Good understanding of bookkeeping principles and financial processes., • Experience processing invoices, payments and bank reconciliations., • Knowledge and experience of VAT returns., • Excellent IT skills, including Microsoft Excel, Word and Outlook., • Strong numerical and organisational skills., • Excellent attention to detail and accuracy., • Ability to work independently and manage workloads effectively., • Good communication and problem-solving skills., • A professional, reliable and proactive approach to work. Desirable Skills • AAT qualification or relevant bookkeeping/accounting qualification., • Experience working within a small or medium-sized business., • Experience dealing directly with suppliers, customers and accountants., • Previous experience managing accounts from start to finish., • Confidence producing financial reports and spreadsheets. The Ideal Candidate We are looking for someone who is confident, trustworthy and takes pride in their work. You must be able to hit the ground running, demonstrate initiative and manage both bookkeeping and general administration duties without constant supervision. Please note: Extensive practical experience with Sage 50 is essential. Applicants without previous Sage 50 experience will not be considered.

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Research Tribe

Work From Home – Paid Research

5 days ago

Part-time

Dudley

Research Tribe is a completely free service that connects people like you with remote opportunities to take part in market research. You could become a mystery shopper, product tester or simply share your opinion through paid surveys, focus groups and more. We work with many leading market research companies and brands. They want to hear your thoughts and will reward you with a variety of incentives including cash, vouchers, products, gifts, experiences and prizes. • Mystery Shopping, • Product Testing, • Focus Groups, • Surveys & More There is never any obligation to take part as you choose the opportunities you're interested in and complete them at times convenient for you, so it's perfect for everyone (especially if you're looking for flexible entry level, part time, temporary, evening, weekend or seasonal work with an immediate start and no experience). It's not a suitable replacement for a job, however it's a great way to work from home and earn additional income. Getting started is easy, simply click 'Apply Now’ and register on our website so we can keep you updated with suitable opportunities by email – it takes under 60 seconds. ... Research Tribe members come from a variety of work backgrounds including admin, customer service, accounts, finance, retail, IT, recruitment, human resources (HR), social care, cleaning, driving, NHS and local council. Whether you’re a student, apprentice, graduate, trainee, administrator, accountant, payroll assistant, sales executive, personal assistant (PA), business analyst, account manager, business analyst, receptionist, school teacher, chef, waiter, office worker or night shift warehouse operative - you’ll be in great company!

About Us At Silmid, we supply specialist aerospace, aviation, defence and industrial products to customers around the world. We're looking for an organised and detail-focused eCommerce Administrator to join our growing eCommerce team and play a key role in maintaining and enhancing our websites. This is an excellent opportunity for someone with strong administrative skills who has an interest in digital content, online retail, websites, and data-driven decision making. Whether you're already working in eCommerce or looking to move into a digital-focused role, we'll provide the opportunity to develop your skills within a fast-paced and supportive environment. About the Role Reporting to the eCommerce Manager, you will support the day-to-day management of our websites, helping to ensure product information is accurate, website content is engaging, and customers enjoy a seamless online experience. You'll work closely with our Sales, Purchasing and Product teams to understand customer and supplier requirements, support website improvements, and contribute to projects that drive online growth. Responsibilities • Ensure web is 'always on' and available for use., • Supporting to identify, report and resolve bugs and errors., • Provide first line support to stakeholders for online related issues., • Support the team in creating valuable content ensuring that it meets required criteria (pack shot, brand, datasheet etc)., • Support the e-Commerce Manager in delivering content strategies, seasonal campaigns, product launches across Silmid.com and GracoRoberts.com., • Collaborate with Product Management to ensure product information, content, and merchandising are optimized across both websites., • Identify and develop opportunities to improve online user experience., • Work with eCommerce Manager to test and roll out new functionality designed to add value., • Maintain related products through the website to improve useability and add-to cross sell and upsell opportunities., • Optimize sort orders and page views at both category and search levels to prioritize top-selling brands and products, ensuring they are prominently displayed at the top of webpages., • Ensure the integration with Product Information Management (PIM) is working and fit for purpose across all online catalogues., • Develop and maintain product bundles, cross-sell and upsell opportunities, and on-site promotional content to drive engagement and revenue., • Manage and maintain on-site adverts., • Manage digital assets, including product images, banners, and other visual content, ensuring they meet quality and brand standards. What we're looking for • Minimum 2 years' experience in an administrative role., • Excellent written and verbal communication skills., • Strong attention to detail and accuracy., • Good organisational and time-management skills., • Strong problem-solving and analytical abilities., • Proficient in Microsoft Office applications., • Ability to work independently and collaboratively within a team environment., • Experience using content management systems (CMS), eCommerce platforms or web-based software. (Advantageous), • Knowledge of Product Information Management (PIM) systems. (Advantageous), • Experience using Photoshop or other image-editing software. (Advantageous) Why Silmid? At Silmid, our people are at the heart of everything we do. We're committed to creating a fulfilling environment where individuals can develop and succeed. As part of our team, you'll enjoy:

Events Marketing Manager

12 days ago

£35100–£41700 yearly

Full-time

Handsworth, Birmingham

Job Overview We are seeking a proactive and commercially minded Events Marketing Manager to develop and implement marketing and sales strategies that increase revenue, attract new clients and support the growth of our venue. The successful candidate will be responsible for promoting the venue’s services, identifying new business opportunities and managing marketing activities for weddings, private functions and corporate events. The role requires strong commercial awareness, market research skills, client relationship management experience and the ability to develop effective marketing campaigns and business proposals. Key Responsibilities • Develop and implement marketing and commercial strategies to increase venue bookings, sales and overall revenue., • Research market trends, competitor activities and customer preferences to identify new business opportunities., • Review existing services and recommend improvements to meet customer requirements and business objectives., • Establish sales targets and monitor revenue performance against agreed business goals., • Analyse pricing structures, sales data and marketing performance to identify opportunities for growth., • Plan, coordinate and oversee promotional campaigns across appropriate marketing channels., • Prepare marketing plans, business proposals and recommendations to support commercial decision-making., • Build and maintain strong relationships with prospective and existing clients, including wedding couples, corporate customers and private event organisers., • Identify and develop new client relationships through networking, market research and targeted marketing activities., • Negotiate business contracts, pricing arrangements and service agreements within the company’s commercial policies., • Prepare tailored service proposals, quotations and event specifications based on individual client requirements., • Work closely with venue operations and other relevant teams to ensure that marketed services meet client expectations., • Monitor the effectiveness of marketing initiatives and recommend changes to improve customer engagement and conversion rates., • Maintain accurate records of sales enquiries, client communications, business opportunities and marketing activities., • Prepare reports on sales performance, market developments and marketing campaign outcomes for management review. Essential Requirements • Experience in marketing, sales, business development or commercial management., • Strong understanding of marketing strategy, market research and sales performance analysis., • Excellent communication, negotiation and client relationship management skills., • Ability to prepare professional marketing plans, commercial proposals and service specifications., • Strong organisational skills and the ability to manage multiple projects and client enquiries., • Commercial awareness and the ability to identify opportunities to increase revenue., • Proficiency in standard business software and marketing communication tools. Salary and Benefits • Salary of £35,100 per annum., • Full-time position of 37.5 hours per week., • Opportunity to contribute to the commercial growth and development of an established venue., • Professional development opportunities., • Sponsorship available

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Health and Social Care

IMMEDIATE START Mobile Massage therapist in Birmingham £30-£50 per hour

Mobile Massage therapist Needed. We are looking for a reliable Massage therapist in Birmingham . would you like to earn at least £30-£50 per hour?Are you a trained masseuse living in Birmingham with a passion for great customer service? We have the job for you .Are you looking for an easy way to find new customers? We makes finding clients easy.You can set your own hours and be your own boss.You don’t even need your own table.Advantages of working with us: • Be your own Boss, • Chose where and when you work, • Easy appointments, • Low commission rates, • No table needed, • 24/7 support from our team, • All nationalities welcome

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E Gas and Electricity Limited

Door to Door Sales Advisor Birmingham & West Midlands | Uncapped Earnings | Weekly Pay Are you a motivated, ambitious salesperson looking for a role where your earnings are truly in your hands? We are looking for driven Door to Door Sales Advisors to join our growing team across Birmingham, West Midlands and the UK. If you have experience in face-to-face sales, door-to-door sales, canvassing, or customer acquisition and thrive on meeting new people and delivering results, we'd love to hear from you. Why Join Us? At E (Gas and Electricity), we're proud to be the UK's market leader in prepayment energy, helping customers access some of the most competitive tariffs available alongside award-winning customer service. Using our innovative sales app and industry-leading support tools, you'll speak directly with customers in their local communities, helping them switch to a better energy solution while building a rewarding income for yourself. Outstanding Earning Potential ✅ Uncapped commission structure ✅ Weekly pay ✅ Realistic earnings of £800-£1,100+ per week ✅ Top performers earn considerably more ✅ No bond taken Whether you're an experienced sales professional or a confident communicator looking to maximise your earning potential, this is an opportunity to build a rewarding career with a leading energy supplier. What We Provide: Uncapped commission with no limits on your earnings Weekly pay and detailed invoicing Bespoke sales app with customer address data Company uniform and iPad provided Comprehensive training and ongoing coaching Dedicated support from an experienced team Referral bonus scheme Opportunity to work with a respected market leader Why Customers Choose E (Gas and Electricity) You'll be representing a supplier that offers genuine value, including: UK's lowest-priced prepayment tariff No standing charge option available £50 loyalty credit Smart meter installation No exit fees Generous emergency and friendly credit facilities Excellent UK-based customer care What We're Looking For We're keen to speak with candidates who have experience in: Field Sales Door-to-Door Sales Canvassing Direct Sales B2C Sales B2B Sales Venue Sales Customer Acquisition Key Skills: Self-motivated and target-driven Strong communication and interpersonal skills Confident speaking with customers face-to-face Positive, resilient, and professional attitude Passion for achieving results and maximising earnings Previous job titles may include: Door-to-Door Sales Advisor Energy Advisor Field Sales Executive Field Sales Advisor Direct Sales Representative Canvasser Customer Acquisition Executive Locations We are recruiting nationwide but are particularly interested in candidates based in: Birmingham, Sutton Coldfield, Wolverhampton, Walsall, Dudley, Tamworth, Lichfield, Worcester, Coventry, Telford and the surrounding West Midlands areas. Apply Today If you're ready to join a high-performing sales team where hard work is rewarded and your earning potential is unlimited, we'd love to hear from you. Due to the high volume of applications, if you have not been contacted within 5 working days, unfortunately your application has not been successful on this occasion.

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Vacuum & Atmosphere Services Ltd

The Royal Town of Sutton Coldfield, Birmingham

PURPOSE Working across the UK and Ireland, with occasional jobs overseas, you carry out planned servicing, hot zone relines, controls support, and reactive call-outs on vacuum and atmosphere heat treatment furnaces. Most of your time is on customer sites, often on your own, so being self-sufficient and professional matters as much as the engineering. We don't expect vacuum furnace experience: we train that. What we can't train is reliability, sound judgement, and doing the job properly. Every job is documented in full and handed back clean. That is the VAS standard and this role protects it. THE TWO LEVELS We are genuinely open to both, as two separate hires. Neither needs previous vacuum furnace experience. The difference is engineering maturity and how much you can run on your own. Trainee / Junior. An engineer earlier in their career, or from another hands-on discipline, who works under an experienced engineer, learns the kit and our methods, and builds up to running straightforward visits alone. Experienced. A seasoned service or field engineer from any hands-on industry who can already turn up, diagnose, plan the work, and see it through with little oversight, and who will pick up the furnace side quickly. Leads complex jobs and sets the standard for others. KEY RESPONSIBILITIES ▪ Planned maintenance, servicing, and reactive call-outs on vacuum and atmosphere furnaces, to schedule and spec. ▪ Fault diagnosis on site and safe, correct repairs. ▪ Hot zone relines on vacuum hardening, brazing, and carburising furnaces, working accurately with graphite, carbon fibre, and molybdenum. Rebuild to the agreed design, not a shortcut version of it. ▪ Electrical fault-finding, and support for controls upgrades including our own VSC+ system, alongside the controls team. ▪ Accurate service reports and full job documentation on every visit, following VAS process from as-found condition to clean hand-back. No exceptions: the paper trail protects the customer and VAS. ▪ Represent VAS professionally on site, in the UK and abroad, work to site rules and our RAMS, and keep the customer informed. ▪ Experienced level also: lead complex jobs, coordinate and mentor other engineers, and feed back to the Service Manager on scope, parts, and cost or timescale issues. PERSON SPECIFICATION E = essential, D = desirable ▪ Engineering qualification, electrical or mechanical, or time-served equivalent. (D) ▪ Hands-on service, maintenance, or field engineering experience. (E) ▪ Self-sufficient on customer sites: can diagnose, make the call, and manage the customer without close support. (E, and the core of the Experienced role) ▪ Comfortable being away 2 to 3 nights most weeks, and with occasional overseas trips. (E) ▪ Valid passport, or able to get one before starting. (E) ▪ Methodical, quality-conscious, reliable, and disciplined about paperwork, with sound judgement under pressure. (E) ▪ Full UK driving licence, and physically able to do hands-on furnace work. (E) ▪ Any furnace, heat treatment, high-temperature, vacuum, or process-plant experience, and electrical or PLC fault-finding. (D, we train the furnace side) WORKING ARRANGEMENTS Field-based across the UK and Ireland, with workshop time at Harvest Fields between jobs. Typically 2 to 3 nights away most weeks, often home midweek, depending on job location. Occasional overseas work for international customers; recent jobs have included Saudi Arabia, France, Germany, Sweden, and Norway. Company van, tools, and PPE provided. Overtime and call-out working as required. Standard VAS benefits, including pension and 28 days holiday including bank holidays.

Pay: £36,500.00 per year Job description: Business Consultant Job overview RestroIQ Ltd is a UK-based consultancy and digital decision-support business serving restaurants, caterers, takeaways, food vendors and aspiring food-business owners. We are seeking a Business Consultant to support the delivery of client consultancy assignments and the continued development of our digital decision-support services. The successful candidate will assess business feasibility, analyse financial and operational information, identify commercial risks and improvement opportunities, and translate findings into practical recommendations. The role will also help convert recurring client requirements into defined improvements for RestroIQ’s digital platform and decision-support tools. Job details • Salary: £36,500 gross per year, • Working hours: 37.5 hours per week, • Employment type: Permanent and full-time, • Location: Birmingham, • On-site availability at RestroIQ’s Birmingham office is required, • Occasional attendance at client premises may be required, • Hybrid working arrangements may be discussed where appropriate, subject to business and client-delivery requirements, • Reporting to: Director, RestroIQ Ltd Key responsibilities • Assess the feasibility and commercial viability of proposed and existing businesses, including their business models, locations, target customers, start-up costs, operating assumptions and anticipated revenue., • Prepare and review cost, pricing, profitability and break-even analyses., • Analyse fixed and variable costs, expected sales volumes, delivery-platform charges and other factors affecting business performance., • Gather and document client requirements through structured discussions and reviews of relevant business information., • Map existing or proposed operational processes and identify inefficiencies, control weaknesses, commercial risks and opportunities for improvement., • Translate analytical findings into evidence-based recommendations, options and practical implementation plans., • Advise clients on business-model development, operational improvement, cost management, service delivery and commercial decision-making., • Translate recurring client needs and consultancy findings into defined business requirements for RestroIQ’s digital platform and decision-support tools., • Work with technical resources to clarify required functionality, business rules and intended user outcomes., • Support clients with the implementation of agreed recommendations and establish appropriate measures for monitoring results and benefits., • Prepare professional feasibility reports, financial models, process maps, analytical summaries, presentations and other client deliverables., • Attend client meetings and present analytical findings and recommendations where required., • Manage assigned consultancy work in accordance with agreed deadlines and quality standards. Essential skills and experience • One to two years of relevant experience in business consultancy, management consultancy, business analysis, commercial analysis or a closely related role., • Experience gathering, documenting and evaluating business requirements., • Understanding of profitability, pricing, cost analysis and break-even assessment., • Ability to identify business risks, inefficiencies and improvement opportunities., • Strong report-writing, presentation and stakeholder-communication skills., • Strong organisational skills and the ability to manage multiple client assignments and deadlines., • Proficiency in Microsoft Excel and PowerPoint., • Ability to work on site at RestroIQ’s Birmingham office and attend client premises when required. The successful candidate will report to RestroIQ Ltd’s Director and work closely with clients and the company’s technical resource. The position requires a practical, analytical and client-focused individual who can convert business information into clear recommendations and support clients with implementation. Work Location: In person

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SATURN MEDIA SYSTEM LTD

Establish client requirements by discussing their business objectives, current digital presence, marketing activities and technology needs. Advise prospective clients on suitable digital marketing, web development, software and mobile application services. Present sales proposals and quotations, clearly explaining recommended solutions, pricing, timescales and commercial terms. Follow up on enquiries, address client concern and negotiate commercial arrangements within company guidelines. Maintain regular communication with prospective and existing clients to develop business relationships and identify additional service opportunities. Keep up to date with changes in digital marketing, web technology and customer demand to identify relevant opportunities for business growth.

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Amsons Your Islamic Lifestyle - Small Heath

Assistant commercial manager

About the Company We are a growing business operating across retail, wholesale and e-commerce, offering a wide range of products to customers through our physical and online channels. We are committed to improving our product offering, customer experience and digital presence while developing sustainable commercial growth. We are now seeking an experienced and commercially minded Assistant Commercial Manager to join our team and support the continued development of our sales and commercial operations. About the Role The Assistant Commercial Manager will support the management team in analysing business performance, identifying commercial opportunities and implementing strategies to increase revenue and profitability. The role involves working closely with sales, purchasing, marketing, retail and e-commerce teams. The successful candidate will use sales information, customer insights, market research and competitor analysis to support pricing, product selection, promotions and wider commercial decisions. This is a varied role suited to someone who enjoys working with data, understanding customer demand and contributing to practical business growth. Key Responsibilities • Analyse sales performance, customer demand and market trends to support commercial decision-making., • Monitor sales volumes, product performance, margins, stock levels and profitability., • Assist management with pricing strategies, promotional activities and product range planning., • Review customer purchasing patterns and identify opportunities to improve sales and customer engagement., • Conduct competitor and market research to identify changing market conditions, competitor activity and potential business opportunities., • Research and assess potential new products, suppliers and commercial opportunities., • Support purchasing decisions by reviewing product demand, stock performance, pricing and supplier information., • Assist with supplier relationships, supplier communications and commercial negotiations., • Prepare sales forecasts, management reports, performance updates and commercial analysis., • Track key commercial performance indicators and highlight areas requiring improvement., • Work with marketing teams to support promotional campaigns and activities designed to increase sales., • Work with retail and e-commerce teams to improve product presentation, availability and customer experience., • Support the development and implementation of commercial plans and strategies., • Assist in identifying opportunities to increase revenue, improve margins and reduce unnecessary costs., • Contribute to business planning, product development and commercial projects., • Maintain accurate commercial records and ensure relevant information is available to management., • Provide regular updates and recommendations to senior management based on sales and market analysis., • Undertake other commercially related duties appropriate to the role. Skills and Experience The ideal candidate will have: • Experience in a commercial, sales, purchasing, business development or related environment., • Strong analytical and problem-solving skills., • Good understanding of sales performance, pricing, margins and commercial planning., • Ability to analyse sales and market information and turn findings into practical recommendations., • Good knowledge of customer behaviour, market trends and competitor activity., • Strong communication and negotiation skills., • Good organisational and time-management skills., • Ability to work effectively with sales, marketing, purchasing, retail and e-commerce teams., • Good attention to detail and ability to prepare accurate reports., • Ability to work independently while contributing effectively to a wider management team., • Good IT and spreadsheet skills, with the ability to work with sales and commercial data. Key Attributes We are looking for someone who is: • Commercially aware and results focused., • Analytical and comfortable working with data., • Proactive in identifying opportunities and solving problems., • Well organised and able to manage competing priorities., • Confident communicating with colleagues, suppliers and business partners., • Customer focused and interested in understanding changing customer needs., • Flexible and willing to support different areas of the business., • Able to make well-informed recommendations based on research and available business information.

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ANNAMAYYA LIMITED

Business Development Manager

1. Liaise with the director and senior staff to determine the range of goods and services to be sold across the retail, off-licence and takeaway arms., 2. Contribute to the development of sales strategies and set annual and quarterly sales targets by channel., 3. Identify and secure new B2B accounts, including local trade, catering, wholesale and event customers., 4. Compile and analyse sales figures by SKU, category and channel; produce reports and commercial recommendations for the director., 5. Conduct market research and customer surveys on product range, packaging and pricing, including consumer demand for regional Indian ready-meal and grocery lines., 6. Negotiate supply agreements and pricing with wholesalers and specialist Indian grocery and spice importers; manage margin and cost of goods., 7. Develop the commercial specification for the Indian takeaway menu — pricing architecture, portion economics, promotional bundles — working with the head chef on costings and feasibility., 8. Manage third-party delivery aggregator relationships (Deliveroo, Uber Eats, Just Eat), including commission terms, listing optimisation and campaign spend., 9. Plan and evaluate marketing campaigns and promotional activity; measure ROI., 10. Monitor competitor activity across the Hampton and wider south-west London catchment., 11. Ensure commercial activity complies with alcohol licensing conditions, Challenge 25 and relevant trading standards requirements. Skills Needed: Person specification Essential Degree-level qualification or equivalent, or substantial demonstrable experience in a business development, commercial or account management role. Proven record of revenue growth and account acquisition. Strong communication and numeracy: margin analysis, pricing, forecasting. Commercial negotiation experience with suppliers or trade customers. Working knowledge of the UK food retail and off-licence sector. Desirable 1. Familiarity with Indian and South Asian food categories, ingredients and supplier networks., 2. Experience with EPOS and stock management systems. Personal Licence holder under the Licensing Act 2003.

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