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\n Are you a CRM communications specialist with a passion for creating engaging customer journeys and delivering high-impact campaigns? We are looking for an experienced CRM Communications Manager to support the planning, execution, and optimisation of CRM communications across multiple customer touchpoints. \n This is an exciting opportunity to play a key role in delivering customer-centric communications that drive engagement, retention, and revenue while working with a wide range of stakeholders across marketing, analytics, customer experience, and technology teams \n Contract - 6 months \n Location - UB7 0GB (2 days per week onsite) \n Pay - attractive daily rate (inside IR35) \n Start date - ASAP \n The Role \n As a CRM Communications Manager, you will be responsible for planning, building, and delivering CRM communications across marketing campaigns, customer life cycle programmes, service communications, and disruption management activities. You will ensure all communications are delivered on time, accurately, and in line with brand guidelines and customer communication strategies. \n Key Responsibilities \n\n • Plan, develop, and execute CRM communications across multiple customer touchpoints and channels.\n, • Create compelling, customer-focused content and copy aligned with brand tone of voice.\n, • Manage campaign builds, QA processes, testing, deployment, and performance tracking.\n, • Develop and optimise customer life cycle journeys using automation and segmentation.\n, • Partner with analytics teams to define target audiences, measure campaign performance, and generate actionable insights.\n, • Drive a test-and-learn approach to improve campaign effectiveness and customer engagement.\n, • Support the evolution of omni-channel communications and reduce reliance on a single channel.\n, • Ensure consistency and quality of customer communications across all channels and touchpoints.\n, • Collaborate with cross-functional teams including Customer Experience, Brand, Commercial, Analytics, and CRM technology teams.\n, • Act as a key contributor during customer disruption or crisis communication activities.\n\n Skills & Experience Required \n\n • Proven experience delivering successful CRM campaigns and customer communication programmes.\n, • Strong copywriting and communication planning skills.\n, • Hands-on experience with Salesforce Marketing Cloud and CRM platforms.\n, • Experience building and optimising customer life cycle journeys and automated campaigns.\n, • Knowledge of segmentation, audience targeting, testing, and campaign measurement.\n, • Strong stakeholder management and relationship-building skills.\n, • Experience working within cross-functional teams in a fast-paced environment.\n, • Ability to manage multiple priorities while maintaining exceptional attention to detail.\n, • Strong analytical mindset with the ability to interpret campaign performance data and make recommendations.\n, • Advanced Microsoft PowerPoint and Excel skills.\n\n Ideal Candidate \n You will be: \n\n • An excellent communicator and copywriter.\n, • Highly organised with strong planning skills.\n, • Proactive, resilient, and delivery-focused.\n, • Comfortable working under pressure and managing multiple deadlines.\n, • A collaborative team player with strong influencing and stakeholder management abilities.\n, • Passionate about customer experience and CRM best practices.\n\n If you have a strong background in CRM communications, customer life cycle marketing, and Salesforce Marketing Cloud, we'd love to hear from you.

Temporary Credit Controller – £17.00 per hour Uxbridge | Hybrid Working | Free Parking | Immediate Interviews Start Date: 4th November 2026 Duration: Until the end of December, with potential to extend Hybrid: 2 days working from home per week We have a fantastic opportunity for an experienced Credit Controller to join a wonderful, well-established company in Uxbridge! Working within a friendly and supportive finance team, you'll be looking after some of the company's key customer accounts, making this a brilliant opportunity for someone who enjoys building relationships just as much as managing the numbers! What you'll be doing: Managing credit control across key customer accounts Chasing outstanding payments and reducing aged debt Allocating payments and reconciling accounts Resolving invoice queries and payment discrepancies Supporting month-end reporting and general finance activities What we're looking for: Previous Credit Control experience Good working knowledge of Excel Confident communication skills and a proactive approach Experience with Salesforce and/or Oracle would be an advantage What's on offer? £17.00 per hour, hybrid working (2 days from home), free on-site parking and the chance to join a genuinely lovely team! Available to start on 4th November? We'd love to hear from you! What You Need to Do Now: If this sounds like the role for you, don't wait - apply today with your up-to-date CV! If it's not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they're placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog. Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful. A little more about us: We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles. All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert. We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We take your privacy seriously. Please see our website for our full Data Privacy Notice

New Sales role is available selling UK Express parcels across the WEST LONDON area incorporating Heathrow, Hayes, Southall, Greenford, Uxbridge, Hounslow, Wembley and Harrow The role is to achieve targets set for sales revenue on parcels, sales activity, profitability and product mix at the Sales Executives designated location and in line with our clients expectations and performance targets. Salary of £32-36,000 plus car allowance and generous commission with an annual target of circa £450,000 Key Responsibilities: Parcel & Revenue Generation : - Win new business across your territory - Meet decision-makers face-to-face - Build a strong pipeline through networking, prospecting and referrals - Present tailored delivery solutions to customers - Hit and exceed sales targets - Manage activity through Salesforce CRM - Find new sales opportunities through cold calling, networking, driver referrals. - Carry out scheduled visits to decision makers in prospect companies. Using learned skills and personal knowledge and experience. - Negotiate terms, pricing ad conditions to deals whilst ensuring healthy margin and profile mix. - Achieve or exceed monthly sales targets. Relationship Building - Build and Maintain strong relationships with Key decision makers helping to foster repeat business and referrals. - Attend industry events, conference s and networking opportunities Reporting & Performance Tracking - Keep all customer records up-to-date within Salesforce CRM. - Regularly assess and report on pipeline progress and revenue forecasts. - Regularly assess and report on sales activity & conversion rates to identify areas of opportunity. - Attend any meetings or training courses as required by the Company - Ensure all areas have been met in order for the account to be handed over to a Account Managers providing feedback to ensure success of the account. - To maintain a liaison with operational management and customer services departments with regard to customer service issues. Ensure at risk accounts brought on by yourself - Sales Executives are to ensure weekly activity is in line with the activity targets as outlined on the weekly sales report. You will participate in the weekly/Daily briefings. Your weekly forecast must be updated weekly. - Ensure that all account opening procedures are adhered to - Attend sales / ops meetings as required. - Attend any sales team meetings and other similar meetings as may be dictated by the needs of the business. Attend as required review meetings and present on activity, prospects, results and profitability for your sales territory Person Specification Education / Qualification / Certification Requirements: - Educated to GCSE standard of equivalent - Full UK driving licence Experience, Knowledge and Skills: - Experience in a similar role, specifically regarding to account management and new business sales - More than 2 years' experience - Experience of working within the parcel delivery sector, eCommerce delivery, Samday or Pallet Distribution is ideal but not essential - Experience in sales, business development or customer-facing roles - A confident communicator who loves building relationships - Self-motivated with a hunter mentality - Driven by targets, success and earning potential £32,000 to £36,000 Basic £5,000 Car Allowance Uncapped commission - the more you sell, the more you earn Hybrid working and field-based flexibility Industry-leading training and development Clear progression opportunities Rewards and recognition for top performers

Customer Service Executive Location: Uxbridge Salary: Up to £32,000 per annum Contract: Permanent, Full-Time Hybrid Working: 3 days office / 2 days home Do you have a passion for delivering exceptional customer service, with a natural ability to manage challenging situations and turn complaints into positive outcomes? We're looking for an experienced Customer Service Executive who thrives on problem-solving, takes pride in seeing cases through to resolution and genuinely enjoys making a difference to the customer experience. We have a fantastic opportunity to join a well-established, successful business based in Uxbridge. Working within a friendly and supportive team, you'll be trusted to use your initiative, take ownership of customer concerns and deliver solutions that leave customers feeling heard, valued and supported. What You'll Be Doing Taking ownership of customer complaints, ensuring issues are investigated and resolved professionally and efficiently. Managing customer cases from initial enquiry through to resolution, maintaining accurate records throughout. Handling sensitive and challenging conversations with empathy, confidence and professionalism. Providing proactive customer updates, managing expectations and ensuring excellent communication at every stage. Responding to customer enquiries via telephone, email and digital channels. Working closely with internal departments to investigate issues and achieve positive outcomes. Managing a varied caseload, prioritising effectively and meeting agreed service levels. Identifying recurring issues and using customer feedback to help improve processes and service delivery. Supporting customers with general enquiries and escalating more complex matters where necessary. What We're Looking For Previous customer service experience with strong complaint handling and resolution skills is essential. Proven case management experience, with the ability to manage multiple ongoing customer issues from start to finish. Excellent communication skills, particularly when dealing with difficult or sensitive situations. A calm, empathetic and solutions-focused approach. Strong organisational skills with excellent attention to detail. Confidence using customer service systems, CRM platforms and Microsoft Office. Someone who takes ownership, uses initiative and genuinely cares about delivering outstanding service. Experience using Salesforce would be advantageous, but isn't essential. What's In It For You? Salary up to £32,000 Hybrid working – 2 days from home each week Permanent opportunity with an established and successful business Supportive and collaborative working environment Ongoing training and professional development Opportunities for career progression A role where your ideas, initiative and customer service expertise will genuinely be valued If you're an experienced customer service professional who loves solving problems, managing complaints and seeing a case through to a successful conclusion, we'd love to hear from you! What You Need to Do Now: If this sounds like the role for you, don't wait – apply today with your up-to-date CV! If it's not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they're placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog. Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful. A Little More About Us: We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles. All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert. We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We take your privacy seriously. Please see our website for our full Data Privacy Notice

Sales Manager – Hands-On Leadership Role Uxbridge | £40,000 (Negotiable) + Bonus Hybrid Working – 2 Days from Home Permanent | Full-Time Are you a commercially driven Sales Manager who loves developing people and driving results? We're looking for an enthusiastic, experienced and hands-on Sales Manager to join an established and successful business based in Uxbridge. This is a fantastic opportunity for someone who genuinely enjoys coaching and developing people, building high-performing sales teams and getting personally involved in winning business. You'll be responsible for leading a small team of two Sales Advisors, providing continuous coaching, motivation and support to help them achieve their full potential. This is very much a hands-on leadership role. You'll be expected to lead from the front, stepping into sales conversations, overcoming objections and closing opportunities whenever needed to maximise revenue. You'll also work closely with the marketing team to develop effective lead generation plans, maximise campaign opportunities and identify new revenue streams. What You'll Be Doing Leading, Coaching & Developing Manage, motivate and continuously develop a team of two Sales Advisors. Provide regular one-to-one coaching, constructive feedback and ongoing sales training. Identify individual development needs and introduce strategies to improve confidence, capability and performance. Lead by example, getting directly involved in sales activity and supporting the team with challenging enquiries and closing opportunities. Monitor individual and team performance against sales targets and KPIs. Driving Sales & Revenue Growth Take ownership of sales performance, conversion rates and revenue generation. Identify opportunities to develop new business and increase revenue from existing customers. Support both inbound and outbound sales activity across B2B and B2C markets. Drive upselling, cross-selling, customer renewals and retention opportunities. Personally handle sales opportunities when required to support the team and boost results. Working with Marketing & Lead Generation Work closely with the marketing team to develop and implement effective lead generation plans. Ensure marketing-generated leads are followed up promptly and converted into sales. Provide feedback on lead quality, campaign effectiveness and customer engagement. Identify new opportunities to improve sales processes, customer conversion and revenue growth. Maintain accurate CRM records and effective pipeline management. What We're Looking For We're keen to speak with experienced sales professionals who combine strong commercial ability with a genuine passion for coaching and developing others. You'll ideally have: Proven experience as a Sales Manager, Telesales Manager, Inside Sales Manager or experienced Sales Team Leader. A successful track record of managing, coaching and developing salespeople. Strong hands-on sales experience with the confidence to step in and close business. Experience driving sales performance, improving conversion rates and achieving revenue targets. Experience working with marketing teams and lead generation campaigns. A proactive, commercially focused approach to identifying new business opportunities. Excellent communication, negotiation and objection-handling skills. The ability to inspire, motivate and bring out the best in others. Experience in B2B and/or B2C sales environments. Desirable, but not essential: Experience using Salesforce CRM. Previous experience selling subscription-based products or services. Experience with customer renewals, recurring revenue and retention strategies. What's On Offer? Salary of £40,000 – negotiable depending on experience Bonus scheme Hybrid working – 3 days in the office, 2 days from home Opportunity to lead and develop a small, established sales team. A varied role combining people development, sales leadership and hands-on selling. The chance to work closely with marketing and directly influence business growth. What You Need to Do Now: If this sounds like the role for you, don’t wait - apply today with your up-to-date CV! If it’s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they’re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog. Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful. A little more about us: We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles. All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert. We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We take your privacy seriously. Please see our website for our full Data Privacy Notice. What You Need to Do Now: If this sounds like the role for you, don’t wait - apply today with your up-to-date CV! If it’s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they’re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog. Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful

We are seeking a highly experienced Business Applications (eCommerce) Consultant to play a pivotal role in shaping and delivering world-class digital commerce solutions; with a deep expertise in Salesforce Commerce Cloud and/or Oracle Commerce Cloud you will drive the design, implementation, and governance of end-to-end eCommerce platforms that support business growth and innovation.In this high-impact role, you will work at the intersection of business and technology, translating complex requirements into scalable, secure, and future-ready solutions. You will lead solution architecture and delivery, partner with senior stakeholders as a trusted advisor, and ensure seamless integration with critical enterprise systems. Along the way, you will champion best practices, optimise operational performance, and mentor colleagues to build technical capability across the team.This is a fantastic opportunity to influence digital strategy, shape enterprise architecture, and deliver cutting-edge eCommerce experiences that make a measurable impact on the business.At Canon, we’ve been inspiring people to capture and share their world for over 85 years. As a global leader in imaging and innovation, we’re driven by bold ideas, collaboration, and a commitment to making a positive impact. With a strong presence across EMEA for over 60 years, our regional HQs in London and Amstelveen support operations in 120+ markets. We’re proud of our diverse, inclusive culture and our philosophy of Kyosei – living and working together for the common good. Why Join Us? • Be part of a diverse, energetic team, joining 50+ nationalities at our EMEA HQ • Enjoy hybrid working (3 days in office, 2 from home) • Benefit from flexible hours, professional development, and a wide range of perks • Minimum of 25 days of personal holiday per year with up to 5 days of available holiday purchase • Access a competitive salary, wide-ranging benefits, a generous pension scheme and up to 38% discount on Canon products • Be part of a company that values sustainability, inclusion, and your personal growth • Great transport links- Elizabeth Line and Stockley Park low-cost Shuttle Bus and free parking on site If you’re visionary, innovative, and ready to make an impact – we’d love to hear from you.With Canon, you'll get the support and encouragement you need to grow from people who share your ambition. We'll invest in your professional development to help you learn and progress in your role with us. You'll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly.At Canon we have a clear vision: to be committed to creating a more inclusive and equitable culture where employees are valued and can thrive personally and professionally.Canon also has a strong commitment to sustainability, encompassed by our Kyosei philosophy of living and working together for the common good, focused on reducing our environmental impact and creating opportunities to make positive social contribution.Education in Computer Science, Computer Engineering or related technical field. Masters Degree is a plus. Significant experience in working with Oracle Commerce Cloud(OCC) or Salesforce Commerce Cloud (or similar eCommerce platforms).Excellent IT delivery skills. Good knowledge and experience in IT Operations and Compliance Working experience in managing business during change management and rollout of projects Adept at creating and transforming business requirements into functional requirements and designs. Exceptional problem solving and sound decision making capabilities, recognised by alternative solutions, and confident, accurate, decision-making coupled with excellent communication and interpersonal skills. Understanding of and experience with best practice methodologies Is recognized as an expert in own area within the organization. Provides specialized depth and/or breadth of expertise. Interprets internal or external business issues and recommends solutions/best practices. Solves complex problems; takes a broad perspective to identify solutions. Works independently, with guidance in only the most complex situationsCanon Core BehavioursDrive for resultsFocus on the customerTake ownership and accountabilityAct as a team playerShow courage and convictionPeople orientatedCare for self and othersDesign and implement end-to-end eCommerce solutions using Oracle Commerce Cloud:Customise OCC storefronts, integrations, and APIs to meet business needs.Integrate OCC or Salesforce with third-party systems such as ERP, CRM, payment gateways, and marketing tools.Gather/produce business process requirements and convert these into solution requirements across Process, Data, and Technology. Translate solution requirements into solution designs directed by Solution Control. Assess the impact of the IT solution with the Business applications to provide and verify estimates on effort, costs and timelines for project proposals. Translate the IT functional designs to IT solutions by the team. Advice on any solution risks to direct related test plans. Follow and protect the design principles, such as no customizations, design for flexibility. Drive the delivery and implementation of the resulting IT solutions in the business. Act as Functional Solution Guardian – Manage functional template boundaries (data, process, technology) and agree deviations with Solution Control. Advice stakeholders with expertise on best fitting process/IT solutions to guide requirement specifications and minimize package customizations. Be recognised as technical and functional expert in their respective working area by businessDrive Change Management and Adoption to ensure benefits are realised:Leading change management/ user adoption of the solution, by providing expertise and good practices including good understanding of specific BU/function e2e business process. Drive BU/ Function stakeholders to put in place key metrics (to be tracked by PMO) to give leadership visibility and insight into the usage and adoption of the platform. End to end oversight to ensure that new features are adopted appropriately. Highlight any early warning signs that could lead to lost value and work on mitigation actions with BU/functionProvide production support:With good understanding of domain business process - review and approve all application changes resulting from problem management assessing business risk and impact Participate in incident analysis and problem resolution where expertise is required and / or where the issues are complex or impact multiple processes (3rd line consultancy and 4th line resolution). Participate in trend analysis of all incidents and Root Cause Analysis of Major/Top incidents Drive resulting improvements preventing reoccurrence by either technical refactoring that can be absorbed in project releases or propose changes for budget approval. Drive Compliancy controls for the delivery of applications with evidence:Zero deficiency target. Adhere to IT General Control (ITGC) & IT Application Control (ITAC) process / Execution. Assess the materiality of any related Deficiency incident and ensure implementation of mitigation and remediation. Ensure the correct production and collation of evidence. Apply data migration, release management, and SOD/UAM controls. Provide consultancy on the ownership of controls and support the testing of these controls to IT Operations as require:Contribute and adhere to solutioning policies, principles and standards.Contribute to the Domains and Communities of Practice. Maintain the IT knowledge base of the Domain (baseline documentation). Develop project leadership and management skills within team. Serve as best practice/quality resource within Domain, guide team members in resolving complex issues, train/mentor junior team members. Full timePosting Date: 2026-05-14

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.Job DescriptionAssociate, Clinical LogisticsDevelopment OperationsBased in Stockley Park and Reports to Manager, Clinical Logistics Cell JourneyWe are pleased to share that Gilead’s Stockley Park and Holborn offices are planning to come together at a new London headquarters at 1 Triton Square, NW1, from approximately Q2 2027. Applicants should consider this planned location change when applying for this role. Gilead operates a flexible working policy, offering a balanced approach with two days of remote working and three days working onsiteJob DescriptionThe Clinical Logistics Associate is responsible for end-to-end clinical cell therapy logistics execution, including patient enrolment readiness, apheresis coordination, manufacturing tracking, and final product delivery for pivotal trials. The role ensures chain of identity/custody integrity, manages orders and critical supplies, and works closely with clinical, manufacturing, global trade compliance, and 3rd party logistics (3PL) couriers. The associate tracks shipments and risks, serves as the primary point of contact for logistics product status, and proactively resolves issues to ensure the safe and timely delivery of Kite’s lifesaving therapies.ResponsibilitiesEnd-to-end Cell Journey Execution· Works with the clinical logistics digital systems manager and change manager to ensure enrollment readinesso Works with the CRO to acquire trial site information to pass to digital systems for configuration· Participates in trial Site Initiation Visit (SIV) training· Executes dry runs for trial sites that require ito Travel as needed for in-person dry runs· Facilitates trial participant registration in the Salesforce cell journey orchestration platform· Ensures the trial participant meets clinical trial eligibility criteria prior to arranging apheresis collection· Ensures supply is at the trial site to facilitate apheresis collectiono Works with 3PLs to arrange transport of apheresis material to Kite manufacturingo Uses the cell journey orchestration platform, 3PL systems, and communication with trial site to ensure product traceability and unbroken chain of identity (CoI) and chain of custody (CoC).· Tracks customs clearance and confirms delivery of apheresis product at manufacturing· Tracks manufacturing status and relays status and potential delays to the clinical trial site· Works with manufacturing Site Planning and QA Product disposition to arrange timely transport of QA released final IP back to the clinical trial site· Communicates expected delivery date to the clinical trial site and Study Management Team (SMT)· Tracks product pick-up, transit, and delivery of the final IP to the clinical trial site using the Salesforce cell journey orchestration platform, 3PL systems, and direct communication with the trial site and 3PL.Cell Order Management· Uses the ERP to submit and book cell order for manufacture· Verifies cell order bookings to ensure accuracy and completeness in concert with other logistics staffSupply Orders· Tracks and orders apheresis shipper kits for clinical trial sites to ensure clinical trial enrollment readiness· Ensures on-site (trial site) apheresis shipper kits are not expired using tools provided by clinical logistics management as well as by direct confirmation with trial site CRCs· Works with manufacturing Site Planning to order liquid nitrogen (LN2) dewars to enable shipment of final IPo Ensures LN2 dewars are ordered early enough to ensure smooth operations and ensures dewars are returned immediately after useDevelopment Engagement· Participates in clinical trial Study Management Team meetingso Ensures SMT established clinical trial milestones are meto Provides updates to the SMT on IP delivery status and logistics readinessManufacturing Engagement· Works with various functions at manufacturing to ensure smooth operationso Negotiates slot and confirms slot allocation with Site Planningo Works with QA accessioning in the event of apheresis receipt issueso Work with QA Product disposition to resolve events impeding timely final IP release and distributiono Regularly communicates with Site Planning to discern final product status for communication back to the clinical trial site in the event of a manufacturing delay Customs and Health Authority Compliance· Uses clinical logistics systems to generate customs invoices to ensure smooth cross-border transport of apheresis and final product IP· Works closely with GTC to provide visibility to all incoming and outbound cross-border shipmentso Notifies and works with GTC to resolve customs issues that arise in real-time an international border· Works with manufacturing QA and RA as needed to facilitate country specific health authority shipment requirements· Communicates with QP in countries that require in-country release to ensure timely delivery of final productOperational Readiness and Coverage· Escalates execution risks and process gaps to management for awareness· Ensures logistics documentation is inspection ready and filed in accordance with applicable SOPs and eTMF requirements· Maintains complete and accurate CoI and CoC documentation for all shipments· Anticipates logistics risks and works with 3PLs and clinical logistics management to mitigate· Monitor active shipments, identify risks or deviations, and proactively triage and resolve logistics issues impacting patient treatment timelines.· Serve as the day-to-day logistics point of contact for clinical trial sites, CROs, manufacturing sites, and internal stakeholders.· Participate in the Clinical Logistics 24/7 on call rotation to support time critical logistics events outside standard business hours.Other· Executes other duties as assigned by Clinical Logistics ManagementQualifications and Education · Bachelor’s degree in Life Sciences, Supply Chain, Business, Information Technology or related field preferredExperience· Experience in clinical logistics, clinical operations, or clinical supply chain within the biopharmaceutical industry.o 3+ years with a high school diplomao 0+ years with a bachelor’s degree· Basic understanding of end-to-end clinical trial operations, including patient-specific logistics, global trial execution, and their impact on systems and operations.· Any experience with cold-chain logistics or temperature-controlled biologics· Any experience with ERP systems (EBS, SAP, etc.)· Any experience with clinical trial tools and systems (CTMS, EDC, eTMF, IRT, IXRS, etc.)· Any experience with DCS and QMS systems (Veeva, Agile, etc.)· Basic knowledge of GCP, GMP, GxP, ICH, IATA principles and regulatory requirements.Skills· Excellent communication, and collaborative skills.· Strong problem-solving abilities.· Ability to manage complexity and multiple priorities in a fast-paced environment.· Proficiency with Microsoft Office, SharePoint, Smartsheet, and other business systemsEqual Employment Opportunity (EEO)It is the policy of Gilead Sciences, Inc. and its subsidiaries and affiliates (collectively "Gilead" or the "Company") to recruit select and employ the most qualified persons available for positions throughout the Company. Except if otherwise provided by applicable law, all employment actions relating to issues such as compensation, benefits, transfers, layoffs, returns from layoffs, company-sponsored training, education assistance, social and recreational programs are administered on a non-discriminatory basis (i.e. without regard to protected characteristics or prohibited grounds, which may include an individual’s gender, race, color, national origin, ancestry, religion, creed, physical or mental disability, marital status, sexual orientation, medical condition, veteran status, and age, unless such protection is prohibited by federal, state, municipal, provincial, local or other applicable laws). Gilead also prohibits discrimination based on any other characteristics protected by applicable laws.For Current Gilead Employees and Contractors:Please apply via the Internal Career Opportunities portal in Workday.SummaryLocation: United Kingdom - UxbridgeType: Full time

We’re looking for an experienced contract Solutions Architect to lead the design of a major customer ordering and fulfilment transformation. You’ll define how commerce, CRM, order management, fulfilment and billing platforms work together, creating a clear architecture that engineering teams and delivery partners can implement. • Review existing systems and define the target architecture., • Design the end-to-end customer order journey, including fulfilment, activation and billing., • Establish system responsibilities and ownership of customer, product and order data., • Assess third-party platforms and recommend where to buy, configure, reuse or build., • Define integrations using APIs, events, messaging and workflow orchestration., • Produce architecture documentation, key decisions and a phased delivery roadmap., • Lead workshops with business stakeholders, engineering teams and external partners., • Strong Solution Architecture experience across complex business systems., • Previous delivery of commerce, order management or fulfilment solutions., • Experience integrating different CRM platforms, including Salesforce, with wider enterprise systems., • Ability to evaluate platform options and explain technical and commercial trade-offs., • Experience designing reliable cross-system processes, including failure handling and reconciliation., • Confident stakeholder communication and practical architecture documentation. This role suits an architect with broad experience across multiple platforms and the ability to turn business requirements into a workable technical solution. You must be able to attend the Watford office three days per week. The rate is £550 per day, Outside IR35. #J-18808-Ljbffr

We need someone who understands the technical side of integrating Salesforce with other business platforms and has experience designing, developing, troubleshooting and maintaining those integrations. The Role As Systems Integration Lead, you'll be responsible for managing and developing integration

My Key Recruitment in Hertfordshire is seeking a hands-on Systems Integration Lead to own integrations between Salesforce, NetSuite and Shopify using MuleSoft.

Storytelling is, and will always be, the heart of what we do at Skydance. Our vision is to build a thriving entertainment ecosystem where stories and worlds are imagined, brought to life and experienced. We create for every age and audience, anchored by the strength of our content and experiences and the depth of our connection with fans. We are creator-first, audience-focused, tech-forward, globally scaled. Here, you'll work with talented teams that move fast, think boldly and collaborate with purpose to deliver results. We aim high, champion the best ideas and win together, earning the trust of our employees, creators, partners and audiences every day. If you're energized by the opportunity to help build the next-generation global media and entertainment company powered by creativity and technology, we'd be thrilled to welcome you aboard. LET'S GO! Our studios are considered one of the foremost motion picture and television production and post-production facilities in the world. They inform, engage, and transport audiences to new worlds. The key to that lies with our Studio Operations group, which includes areas like soundstage/backlot set rentals, events, design, culinary, construction, landscaping and much more. Whether it's hosting an unforgettable studio tour, creating an optimal workspace, or equipping talent to tell the best stories, these teams lay the foundation for the memorable experiences we provide. ? We are seeking a proactive E-Commerce & CRM Executive to support the e-commerce marketing team at Warner Bros Tours and Retail. As E-Commerce and CRM Executive you will take ownership of the day-to-day CRM programme across our UK, US and Japan Harry Potter Shop storefronts, with a particular focus on hands-on email marketing and the customer lifecycle. This is an opportunity to develop a profitable channel, improve how we engage customers and contribute to data-led campaigns for a world-leading visitor attraction brand. If you are passionate about CRM, interested in the Harry Potter franchise and motivated by the opportunity to build something meaningful, we would love to hear from you. Your Role Accountabilities Build, schedule and maintain email campaigns, customer flows and lists in Salesforce Marketing Cloud across three international markets. Own and optimise automated customer journeys, including welcome, abandonment, post-purchase, win-back and restock communications. Support campaign execution across product launches, promotions and paid media activity, including approximately one CRM send per week. Monitor campaign performance, maintain reporting dashboards and use engagement data to identify actionable improvements. Coordinate with internal teams, including the Harry Potter Fan Club team, and external partners to support timely campaign delivery. Collate and coordinate marketing assets across the website, CRM, paid channels and global marketplaces. Support Amazon advertising across the UK, US and Japan, including campaign planning, briefing, asset delivery and performance reporting. Qualifications & Experience Previous hands-on experience building and scheduling email campaigns, ideally using an enterprise level CRM platform such as Salesforce Marketing Cloud, Klaviyo, Braze, Bloomreach or Dotdigital. Hands on working knowledge of HTML, with the ability to build or edit email content beyond drag-and-drop functionality. Comfortable analysing campaign performance, maintaining dashboards and using Excel functions such as pivot tables to identify actionable insights. Genuine interest in CRM, customer lifecycle marketing, e-commerce and building effective customer communications. Proactive and confident coordinating campaigns and smaller projects while working across internal teams and external partners. #M&C Onsite Working - This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, Skydance / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you. About Skydance Skydance is a next-generation global media and entertainment company, comprised of three business segments: Studios, Direct-to-Consumer, and TV Media. Skydance's portfolio unites legendary brands, including Paramount, Warner Bros., HBO and HBO Max, Paramount+, Pluto TV, CBS, CNN, CBS Sports, TNT Sports, Nickelodeon, Cartoon Network, MTV, Food Network, BET, HGTV, and Comedy Central. Some Important Details We embrace the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit. In line with the laws of the country or region in which the role is based, this includes consideration without regard to race, color, ethnicity, national origin, citizenship status, religion or belief, sex, gender, gender identity or expression, sexual orientation, age, marital status, pregnancy, parenthood, physical or mental disability, genetic information, military or protected veteran status, union status or any other category protected by applicable law. If you're a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request. TPBN1_UKTJ

Our family of customer-facing brands includes trusted names like Travel Guard, Cover-More Travel Insurance, Travelex Insurance, Universal Assistance, World Travel Protection, Freely, and Blue Insurance. This is an extremely exciting time for us at Zurich Cover-More, as we rapidly expand our business

IMG is a leading global sports marketing agency, specializing in media rights management and sales, multi‑channel content production and distribution, brand partnerships, strategic consulting, digital services, and events management. It powers the growth of revenues, fanbases and IP for more than 200 federations, associations, events and teams, including the NFL, English Premier League, International Olympic Committee, NHL, MLS, ATP and WTA Tours, Wimbledon, Euroleague Basketball, CONMEBOL, DP World Tour, R&A, UFC, WWE and PBR. Location: Stockley Park / Hybrid Reports To: VP Transformation, Technology The Solution Delivery Lead is responsible for the end‑to‑end delivery of a core media technology platform within a broadcasting and sports content production environment. The role will lead the design, configuration, testing and implementation of the solution, ensuring alignment with business requirements and operational workflows. Working closely with internal stakeholders and an external systems integration partner, the Lead will ensure high‑quality delivery, hold partners accountable and drive business readiness for a successful go‑live. The role also includes designing and delivering training programmes and owning the business readiness gate prior to launch. • Solution Design & Delivery: lead end‑to‑end platform delivery, translate business requirements into designs, oversee system configuration, ensure integrations and drive quality assurance., • Systems Integration Partner Management: act as primary accountability owner, define deliverables, monitor performance, challenge solutions and manage risks., • Testing & Implementation: define test strategy, coordinate execution, manage defects and lead deployment planning., • Operational Readiness & Training: design and deliver training programmes, create documentation and ensure knowledge transfer., • Business Readiness & Go‑Live Governance: define readiness criteria, assess readiness and gate launch via go/no‑go decisions., • Stakeholder Engagement: engage stakeholders, communicate progress and build strong relationships., • Proven technology delivery experience in broadcasting or media environments., • Strong understanding of live & non‑live media workflows., • Experience designing and implementing a full range of media platforms, including:, • Human and technical resource booking, billing and resource management solutions (e.g., Dataminer, Media Pulse, SchedulAll)., • Event‑centric planning workflows combining solution delivery with editorial background (e.g., NRCS solutions such as Saga, Story Desk, iNEWS)., • Integrating content production workflows and solutions into broader business/enterprise platforms (e.g., SalesForce CRM, SAP Financials & Workday)., • Broadcast control and monitoring platforms (e.g., BNCS, DataMiner)., • End‑to‑end Content Production workflow orchestration (e.g., Qibb, SDVI Rally, Node‑Red, XXX)., • Experience collaborating with and managing System Integration partners to deliver on‑time and to quality., • Strong track record in managing solution testing, defect resolution and outcome delivery., • Experience in implementing AI tools to automate workflows and data capture in content production operations or similar., • Excellent stakeholder management skills., • Ability to work in live broadcast environments, demonstrating flexibility when there are unpredictable changes in business operations., • Demonstrated ability to identify, develop and deliver required training programmes to operational and technical support staff. Robust & systematic approach to managing progress and delivery. Seamlessly integrates into the broader Programme Team. Collaborates effectively across the board, combining driving progress with supporting and developing the team in equal measure. Transparent, timely reporting on progress and proactively raises risks & concerns and asks for help well in advance. • Experience in sports broadcasting., • Knowledge of cloud media workflows., • Familiarity with both Agile and Waterfall delivery methodologies., • Experience in transformation programmes., • Ownership, delivery focus, problem‑solving, collaboration and influencing skills., • Successful platform delivery., • Effective System Integrator partner performance., • Business readiness at go‑live., • Positive user adoption., • Minimal broadcast disruption., • Delivery of operating efficiency. TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non‑discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee’s or applicant’s race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status or any other basis prohibited under federal, state or local laws governing non‑discrimination in employment in every location in which the Company has facilities. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for TKO employment candidates, please review our Privacy Policy. For information regarding Terms of Use for this and other TKO websites, please review our Terms of Use. #J-18808-Ljbffr

We are seeking a highly experienced Business Applications (eCommerce) Consultant to shape and deliver world‑class digital commerce solutions. With deep expertise in Salesforce Commerce Cloud and/or Oracle Commerce Cloud, you will drive the design, implementation, and governance of end‑to‑end eCommerce platforms that support business growth and innovation. In this high‑impact role, you will translate complex requirements into scalable, secure, and future‑ready solutions, lead solution architecture, partner with senior stakeholders, ensure seamless integration with critical enterprise systems, champion best practices, optimise operational performance, and mentor colleagues. • Customise OCC storefronts, integrations, and APIs to meet business needs., • Integrate OCC or Salesforce with third‑party systems such as ERP, CRM, payment gateways, and marketing tools., • Gather/produce business process requirements and convert these into solution requirements across Process, Data, and Technology., • Translate solution requirements into solution designs directed by Solution Control., • Assess the impact of the IT solution with the Business applications to provide and verify estimates on effort, costs and timelines for project proposals., • Translate the IT functional designs to IT solutions by the team., • Advise on any solution risks to direct related test plans. Follow and protect the design principles, such as no customisations, design for flexibility., • Drive the delivery and implementation of the resulting IT solutions in the business., • Act as Functional Solution Guardian – Manage functional template boundaries (data, process, technology) and agree deviations with Solution Control., • Advise stakeholders with expertise on best‑fitting process/IT solutions to guide requirement specifications and minimise package customisations., • Be recognised as technical and functional expert in their respective working area by business., • Lead change management / user adoption of the solution, by providing expertise and good practices including good understanding of specific BU/function e2e business process., • Drive BU/ Function stakeholders to put in place key metrics (to be tracked by PMO) to give leadership visibility and insight into the usage and adoption of the platform., • End to end oversight to ensure that new features are adopted appropriately., • Highlight any early warning signs that could lead to lost value and work on mitigation actions with BU/function., • With good understanding of domain business process – review and approve all application changes resulting from problem management assessing business risk and impact., • Participate in incident analysis and problem resolution where expertise is required and/or where the issues are complex or impact multiple processes (3rd line consultancy and 4th line resolution)., • Participate in trend analysis of all incidents and Root Cause Analysis of Major/Top incidents., • Drive resulting improvements preventing reoccurrence by either technical refactoring that can be absorbed in project releases or propose changes for budget approval., • Zero deficiency target., • Adhere to IT General Control (ITGC) & IT Application Control (ITAC) process / Execution., • Assess the materiality of any related Deficiency incident and ensure implementation of mitigation and remediation. Ensure the correct production and collation of evidence., • Apply data migration, release management, and SOD/UAM controls., • Contribute and adhere to solutioning policies, principles and standards., • Contribute to the Domains and Communities of Practice. Maintain the IT knowledge base of the Domain (baseline documentation)., • Develop project leadership and management skills within team., • Serve as best practice/quality resource within Domain, guide team members in resolving complex issues, train/mentor junior team members., • Education in Computer Science, Computer Engineering or related technical field. Masters Degree is a plus., • Significant experience in working with Oracle Commerce Cloud(OCC) or Salesforce Commerce Cloud (or similar eCommerce platforms)., • Excellent IT delivery skills., • Good knowledge and experience in IT Operations and Compliance., • Working experience in managing business during change management and rollout of projects., • Adept at creating and transforming business requirements into functional requirements and designs., • Exceptional problem solving and sound decision making capabilities, recognised by alternative solutions, and confident, accurate decision-making coupled with excellent communication and interpersonal skills., • Understanding of and experience with best practice methodologies., • Is recognized as an expert in own area within the organization., • Provides specialised depth and/or breadth of expertise., • Interprets internal or external business issues and recommends solutions/best practices., • Solves complex problems; takes a broad perspective to identify solutions., • Works independently, with guidance in only the most complex situations., • Drive for results, • Focus on the customer, • Take ownership and accountability, • Act as a team player, • Show courage and conviction, • People orientated, • Care for self and others, • Be part of a diverse, energetic team, joining 50+ nationalities at our EMEA HQ, • Enjoy hybrid working (3 days in office, 2 from home), • Benefit from flexible hours, professional development, and a wide range of perks, • Minimum of 25 days of personal holiday per year with up to 5 days of available holiday purchase, • Access a competitive salary, wide-ranging benefits, a generous pension scheme and up to 38% discount on Canon products, • Be part of a company that values sustainability, inclusion, and your personal growth, • Great transport links – Elizabeth Line and Stockley Park low‑cost Shuttle Bus and free parking on site #J-18808-Ljbffr

IMG is a leading global sports marketing agency, specializing in media rights management and sales, multi‑channel content production and distribution, brand partnerships, strategic consulting, digital services, and events management. It powers the growth of revenues, fanbases and IP for more than 200 federations, associations, events and teams, including the NFL, English Premier League, International Olympic Committee, NHL, MLS, ATP and WTA Tours, Wimbledon, Euroleague Basketball, CONMEBOL, DP World Tour, R&A, UFC, WWE and PBR. Location: Stockley Park / Hybrid Reports To: VP Transformation, Technology The Solution Delivery Lead is responsible for the end‑to‑end delivery of a core media technology platform within a broadcasting and sports content production environment. The role will lead the design, configuration, testing and implementation of the solution, ensuring alignment with business requirements and operational workflows. Working closely with internal stakeholders and an external systems integration partner, the Lead will ensure high‑quality delivery, hold partners accountable and drive business readiness for a successful go‑live. The role also includes designing and delivering training programmes and owning the business readiness gate prior to launch. • Solution Design & Delivery: lead end‑to‑end platform delivery, translate business requirements into designs, oversee system configuration, ensure integrations and drive quality assurance., • Systems Integration Partner Management: act as primary accountability owner, define deliverables, monitor performance, challenge solutions and manage risks., • Testing & Implementation: define test strategy, coordinate execution, manage defects and lead deployment planning., • Operational Readiness & Training: design and deliver training programmes, create documentation and ensure knowledge transfer., • Business Readiness & Go‑Live Governance: define readiness criteria, assess readiness and gate launch via go/no‑go decisions., • Stakeholder Engagement: engage stakeholders, communicate progress and build strong relationships., • Proven technology delivery experience in broadcasting or media environments., • Strong understanding of live & non‑live media workflows., • Experience designing and implementing a full range of media platforms, including:, • Human and technical resource booking, billing and resource management solutions (e.g., Dataminer, Media Pulse, SchedulAll)., • Event‑centric planning workflows combining solution delivery with editorial background (e.g., NRCS solutions such as Saga, Story Desk, iNEWS)., • Integrating content production workflows and solutions into broader business/enterprise platforms (e.g., SalesForce CRM, SAP Financials & Workday)., • Broadcast control and monitoring platforms (e.g., BNCS, DataMiner)., • End‑to‑end Content Production workflow orchestration (e.g., Qibb, SDVI Rally, Node‑Red, XXX)., • Experience collaborating with and managing System Integration partners to deliver on‑time and to quality., • Strong track record in managing solution testing, defect resolution and outcome delivery., • Experience in implementing AI tools to automate workflows and data capture in content production operations or similar., • Excellent stakeholder management skills., • Ability to work in live broadcast environments, demonstrating flexibility when there are unpredictable changes in business operations., • Demonstrated ability to identify, develop and deliver required training programmes to operational and technical support staff. Robust & systematic approach to managing progress and delivery. Seamlessly integrates into the broader Programme Team. Collaborates effectively across the board, combining driving progress with supporting and developing the team in equal measure. Transparent, timely reporting on progress and proactively raises risks & concerns and asks for help well in advance. • Experience in sports broadcasting., • Knowledge of cloud media workflows., • Familiarity with both Agile and Waterfall delivery methodologies., • Experience in transformation programmes., • Ownership, delivery focus, problem‑solving, collaboration and influencing skills., • Successful platform delivery., • Effective System Integrator partner performance., • Business readiness at go‑live., • Positive user adoption., • Minimal broadcast disruption., • Delivery of operating efficiency. TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non‑discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee’s or applicant’s race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status or any other basis prohibited under federal, state or local laws governing non‑discrimination in employment in every location in which the Company has facilities. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for TKO employment candidates, please review our Privacy Policy. For information regarding Terms of Use for this and other TKO websites, please review our Terms of Use. #J-18808-Ljbffr

£550 per day | Outside IR35 | Watford – 3 days onsite per week We’re looking for an experienced contract Solutions Architect to lead the design of a major customer ordering and fulfilment transformation. You’ll define how commerce, CRM, order management, fulfilment and billing platforms work together, creating a clear architecture that engineering teams and delivery partners can implement. • Review existing systems and define the target architecture., • Design the end-to-end customer order journey, including fulfilment, activation and billing., • Establish system responsibilities and ownership of customer, product and order data., • Assess third-party platforms and recommend where to buy, configure, reuse or build., • Define integrations using APIs, events, messaging and workflow orchestration., • Produce architecture documentation, key decisions and a phased delivery roadmap., • Lead workshops with business stakeholders, engineering teams and external partners., • Strong Solution Architecture experience across complex business systems., • Previous delivery of commerce, order management or fulfilment solutions., • Experience integrating different CRM platforms, including Salesforce, with wider enterprise systems., • Ability to evaluate platform options and explain technical and commercial trade-offs., • Experience designing reliable cross-system processes, including failure handling and reconciliation., • Confident stakeholder communication and practical architecture documentation. This role suits an architect with broad experience across multiple platforms and the ability to turn business requirements into a workable technical solution. You must be able to attend the Watford office three days per week. The rate is £550 per day, Outside IR35. #J-18808-Ljbffr

Required Qualifications5+ years of experience in paid media, demand generation, growth marketing, or international marketing. Partner with Marketing Operations to ensure accurate tracking, attribution, lead routing, and reporting. Familiarity with Demandbase, Salesforce, marketing automation, SEO, a

Zurich Cover-More, a global travel brand, is hiring a Salesforce Developer in the United Kingdom.

Canon EMEA seeks a highly experienced Business Applications (eCommerce) Consultant to deliver digital commerce solutions. This role requires expertise in Salesforce Commerce Cloud or Oracle Commerce Cloud, driving the design and integration of eCommerce platforms. The ideal candidate will manage stakeholder interactions, ensure seamless IT and business integration, and lead change management efforts while adhering to Canon's values and core behaviours. The role offers flexible working and a competitive salary. #J-18808-Ljbffr

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