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You may bring experience from Sales Operations, Commercial Excellence, CRM, Business Systems, Salesforce or Business Transformation. Shape our Salesforce and business systems roadmap, ensuring that our platforms evolve with business priorities. Business Systems & Operations Lead.

GibbsCAM is seeking a Business Systems & Operations Lead in the United Kingdom to own the Salesforce and related business systems roadmap.

2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. This range is provided by FDR Law. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Fully Remote | Flexible Hours | Fee-Split Model Are you an experienced Residential Conveyancer looking for more than just another conveyancing role? Do you find that your clients and referrers are choosing you, not necessarily the firm you work for? If that sounds familiar, it might be time to consider a consultancy model – and start earning up to 75% of the fees you generate. Many lawyers have already made the move to consultancy, and it’s transforming the way they work, and the money they earn. At FDR, we specialise in helping conveyancers make that transition with confidence. Choosing the right firm can feel daunting – even isolating – but that’s where we come in. We're a small, forward-thinking boutique firm that offers more than just a platform. Here, you’re not just another number. Your voice matters, your work is appreciated, and your growth is genuinely supported. We’re a close-knit, modern legal practice giving experienced conveyancers the chance to take full control of their careers – with the very best technology to back you up. You’ll have direct access to senior leadership, streamlined systems, and the freedom to work how and when it suits you. • Personal Support, Not Just a Platform: We don’t leave you to figure things out alone. You’ll get real support to grow your business – with marketing help, mentoring, and a community of like-minded consultants who share insights and success., • Work on Your Terms: Remote working, flexible hours, and total autonomy over your caseload. It’s your practice, built your way – under a clear, fair fee‑split model., • Big Tech, Small Firm Feel: We’ve invested in Salesforce – a game‑changer in legal tech and rarely used by firms of any size. Thanks to the backing of our parent company, the AIIC Group, we have access to cutting‑edge systems that mean fewer manual tasks, significant time savings, and a smoother experience for you and your clients., • You’re Heard and Valued: In our compact team, you’ll have a direct line to leadership (including the CEO) and the ability to help shape how the firm evolves. We listen, and we act on what matters to you., • Full Support, Without the Red Tape: Benefit from the financial security, compliance guidance, and admin support that comes from being part of the AIIC Group – without sacrificing your independence or flexibility., • A qualified solicitor, licensed conveyancer, or legal executive with experience in residential property, • Confident in managing your own caseload from instruction to completion, • Tech‑savvy and excited by smarter, more efficient ways of working, • Self‑motivated and ready to grow your own client base with full backing, • Looking for true flexibility, with the support of a professional and collaborative team Ready to build a career on your terms – with the tools, support, and autonomy to thrive? We’d love to hear from you. Contact us today for a confidential chat with one of our Recruitment Executives. P.S. If you have less than 4 years of experience, don’t worry! You may still be eligible to join us as a fee‑earning consultant. Reach out for more details. • Mid‑Senior level, • Full-time, • Legal, • Legal Services Kidderminster, England, United Kingdom £60,000.00‑£100,000.00 #J-18808-Ljbffr

Atkore International Group Inc. in West Bromwich is seeking a Rail and Infrastructure Business Development Manager to drive specification opportunities within Rail, Tunnels and Transport Infrastructure markets. You will engage with consultants, specifiers and end users, focus on HS2, develop CPD programs, deliver CPD seminars, and maintain pipelines in Salesforce. This role also includes 37 hours per week and a range of company benefits. #J-18808-Ljbffr

We’re Civica, and we create software that helps deliver critical services for citizens all around the world. From local government, to education, health, and care, over 5,000 public bodies across the globe use our software to provide essential services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work, supporting the needs of citizens and those who serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point in our journey to realise that aspiration. Why you will love this opportunity as a Business Development Manager at Civica We are seeking a Business Development Manager to join our Education business and help schools, Multi-Academy Trusts, colleges and universities transform the way they manage and deliver essential services. In this role, you’ll take ownership of an established account base and a defined UK territory, with responsibility for identifying and securing new business opportunities within those accounts. You’ll build strong relationships with key stakeholders, uncover additional needs and expand Civica’s footprint by positioning our Cashless, Catering Management, College Management and Operations Management solutions. This is a new business-focused role for someone who enjoys opening opportunities, navigating multiple stakeholders and managing the full sales cycle from initial engagement through to close. You’ll manage a varied pipeline, prioritise the strongest opportunities and create clear close plans that maintain momentum throughout the sales process. • Drive new business growth and expand existing relationships across a portfolio of Education customers within a defined UK territory., • Build and maintain trusted relationships with senior stakeholders across schools, MATs, colleges and universities, positioning Civica's solutions to meet strategic objectives., • Manage the full sales cycle from prospecting and opportunity creation through to negotiation, close and account growth., • Develop and execute effective account and territory plans to build pipeline, prioritise opportunities and maximise revenue., • Maintain accurate forecasting, pipeline management and close plans within Salesforce, coordinating internal and external stakeholders to achieve successful outcomes., • Proven experience in new business SaaS sales, ideally within the Education or wider public sector market, • Experience managing a territory, account base or portfolio of customers, • A strong track record of identifying opportunities and closing new business, • Excellent communication and consultative selling skills, • Ability to build relationships with senior stakeholders and navigate complex buying environments, • Commercial, energetic and target-driven approach, • Strong organisation and prioritisation skills, • Self-starter mindset with a hunger to exceed targets, • Ability to manage a busy pipeline and maintain momentum across multiple opportunities, • Full UK driving licence and willingness to travel to customer sites and team meetings, • Salesforce experience would be advantageous, • Education sector experience would be beneficial but is not essential As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities. 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days! Days of Difference – Up to 3 extra days off for volunteering. Pension Contributions – 5% employer match to support your future. Income Protection – Up to 75% salary cover for long-term illness. Life Assurance – 4x salary tax-free lump sum. Critical Illness Cover – £25,000 lump sum (extendable to dependents). Private Medical Insurance – Fast access to private healthcare. Health Cash Plan – Claim back physio, therapies & more. Dental Insurance – Cover for routine & emergency care. Affinity Groups – Join employee-led communities. Bounty Bonus – Refer a friend & get rewarded. At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences. We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission. If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you. #J-18808-Ljbffr

We’re building the search engine for AI agents. Our API is designed from the ground up to power RAG and real-time reasoning in AI systems. By connecting LLMs to high quality, trustworthy web content, we help developers build agents that are not only intelligent, but also informed. We work with some of the most innovative teams in AI, from small startups shaping the ecosystem to the largest enterprises deploying AI at scale. Whether it’s powering sales assistants, research copilots, or internal knowledge tools, we’re the missing link between LLMs and the real world. As an AI Outcomes Manager at Tavily, you will serve as the trusted advisor and bridge between Tavily and our enterprise customers. You’ll guide customers through their entire journey, starting from onboarding and implementation, through ongoing adoption and enablement, to renewal and expansion. You are both a relationship builder and a product expert, ensuring our customers unlock the full power of Tavily’s AI-powered search platform. In this role, you will become a strategic partner, engaging with executive sponsors and consulting customers on the development and execution of their AI/agentic roadmap. You’ll work closely with architects, and technical teams to define how LLMs, intelligent search, and autonomous agents can be integrated into their workflows and long-term strategy. By helping customers design scalable AI adoption plans and navigate the rapidly evolving landscape, you’ll position Tavily not only as a product provider, but as a critical driver of their competitive advantage. At the same time, you’ll act as the customer’s advocate internally, shaping product direction and influencing innovation to ensure Tavily continues to deliver maximum value. Serve as a trusted partner, guiding customers through onboarding, implementation, and long-term adoption of Tavily’s AI search platform Lead onboarding engagements by ensuring smooth integration, connectivity setup, and value realization across customer projects Develop and deliver scalable onboarding materials: tutorials, “cookbooks,” best-practice guides, reference implementations Proactively monitor customer health, usage metrics, and adoption signals to identify churn risk and expansion opportunities Work cross-functionally with Sales, GTM Engineering, and Product to ensure seamless customer journeys Be the voice of the customer, synthesizing feedback to influence Tavily’s product roadmap and developer experience improvements Shape the future of the post-sale experience at Tavily 5+ years in technical, customer-facing roles such as Customer Success, Customer Success Architect, Implementation Consultant, or Renewals Account Manager, preferably in B2B SaaS Proven experience working with technical users of developer tools or modern AI/LLM-based platforms. Comfort navigating complex technical conversations with both developers and business stakeholders is required Outstanding communication and presentation skills; capable of building rapport across technical and executive audiences Strong commercial instincts, with experience managing renewal cycles, forecasting, upsell/cross-sell, and using CRM tools (e.g. HubSpot, Salesforce) for pipeline and customer tracking Deep empathy for customer outcomes, and a passion for helping users extract maximum value from our technology Self-driven and able to thrive in fast-moving, ambiguous environments while managing multiple priorities with high autonomy Bonus: Familiarity with AI/LLM orchestration (e.g. LangChain or similar) is a plus Full-time employees at Tavily enjoy: A young, open, and inclusive culture where everyone has real impact from day one The chance to build alongside a fast-moving team at the forefront of agentic AI Daily team lunches, plus fully stocked snacks to keep you energized Full medical, dental, and vision insurance to keep you feeling your best A deep-work culture that values curiosity, creativity, and continuous learning #J-18808-Ljbffr

We’re Civica, and we create software that helps deliver critical services for citizens all around the world. From local government, to education, health, and care, over 5,000 public bodies across the globe use our software to provide essential services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work, supporting the needs of citizens and those who serve them every day. Building on 21 years of continuous growth and success, we’re at a pivotal point in our journey to realise that aspiration. We are seeking a Business Development Manager to join our Education business and help schools, Multi-Academy Trusts, colleges and universities transform the way they manage and deliver essential services. In this role, you’ll take ownership of an established account base and a defined UK territory, with responsibility for identifying and securing new business opportunities within those accounts. You’ll build strong relationships with key stakeholders, uncover additional needs and expand Civica’s footprint by positioning our Cashless, Catering Management, College Management and Operations Management solutions. This is a new business-focused role for someone who enjoys opening opportunities, navigating multiple stakeholders and managing the full sales cycle from initial engagement through to close. You’ll manage a varied pipeline, prioritise the strongest opportunities and create clear close plans that maintain momentum throughout the sales process. Drive new business growth and expand existing relationships across a portfolio of Education customers within a defined UK territory. Build and maintain trusted relationships with senior stakeholders across schools, MATs, colleges and universities, positioning Civica’s solutions to meet strategic objectives. Manage the full sales cycle from prospecting and opportunity creation through to negotiation, close and account growth. Develop and execute effective account and territory plans to build pipeline, prioritise opportunities and maximise revenue. Maintain accurate forecasting, pipeline management and close plans within Salesforce, coordinating internal and external stakeholders to achieve successful outcomes. Proven experience in new business SaaS sales, ideally within the Education or wider public sector market Experience managing a territory, account base or portfolio of customers A strong track record of identifying opportunities and closing new business Excellent communication and consultative selling skills Ability to build relationships with senior stakeholders and navigate complex buying environments Commercial, energetic and target-driven approach Strong organisation and prioritisation skills Self-starter mindset with a hunger to exceed targets Ability to manage a busy pipeline and maintain momentum across multiple opportunities Full UK driving licence and willingness to travel to customer sites and team meetings Salesforce experience would be advantageous Education sector experience would be beneficial but is not essential As a company, we’re passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities. We know that when our people are happy, they work better and have greater job satisfaction. Here’s what you can expect: • 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days!, • Days of Difference – Up to 3 extra days off for volunteering., • Pension Contributions – 5% employer match to support your future., • Income Protection – Up to 75% salary cover for long-term illness., • Life Assurance – 4x salary tax-free lump sum., • Critical Illness Cover – £25,000 lump sum (extendable to dependents)., • Private Medical Insurance – Fast access to private healthcare., • Health Cash Plan – Claim back physio, therapies & more., • Dental Insurance – Cover for routine & emergency care., • Affinity Groups – Join employee-led communities., • Bounty Bonus – Refer a friend & get rewarded. At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences. We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission. If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you. #J-18808-Ljbffr

The Company: • PE-backed Regulatory Technology business approaching £45M ARR, with ambitious plans to reach £100M ARR by 2030., • Market-leading SaaS platform helping organisations reduce cyber risk through security awareness and compliance., • A Customer organisation of 40+ people spanning Customer Success, Account Management, Onboarding and Managed Services., • Significant investment into the customer technology stack, including Salesforce, Gong and Hook, creating a genuinely data-driven Customer Success function., • A business that believes Customer Success should drive commercial outcomes, not just customer happiness. The Opportunity: Taking the lead for the Scaled Customer Success function, you'll define how a modern scaled CS organisation operates, leading two Customer Success Managers whilst remaining a highly visible, customer-facing leader. You'll be just as comfortable coaching your team as you are stepping into executive customer conversations, driving adoption, challenging stakeholders and influencing commercial outcomes across a £4-5M ARR portfolio of almost 1,000 customers. This isn't a role for someone who wants to manage from behind a dashboard. They're looking for someone with the credibility and gravitas to become the senior Customer Success voice in the room when it matters most, leading strategic customer conversations, supporting complex accounts and setting the standard for commercial Customer Success. What You'll Be Doing: • Leading, coaching and developing two Customer Success Managers., • Owning the strategy, health and performance of a scaled customer portfolio worth approximately £4-5M ARR., • Delivering executive customer meetings, webinars and strategic business reviews., • Partnering closely with Account Management to maximise customer retention and renewal success., • Using customer health, engagement and product usage data to proactively identify risk and opportunity., • Working alongside Customer Marketing, Digital CS and Data & Analytics to continually improve the scaled customer journey., • Acting as the senior escalation point for complex customer situations, leading by example through your own customer interactions. About You: You'll bring: • Experience leading Customer Success teams within a SaaS environment., • A proven track record managing scaled or high-volume customer portfolios., • A commercial mindset, understanding that Customer Success exists to deliver customer outcomes that protect and grow revenue., • The confidence and credibility to influence senior stakeholders and challenge customers constructively when required., • A data-led approach, using customer health, engagement and product adoption to prioritise activity., • A coaching mentality, developing those around you whilst setting the standard through your own customer interactions. Most importantly... You understand that Customer Success isn't about keeping customers happy. It's about understanding why customers invested in your platform, aligning around the outcomes they're trying to achieve and ensuring those outcomes are realised. You'll be comfortable having difficult conversations, influencing senior stakeholders and acting as the commercial partner who keeps customer value, adoption and retention firmly aligned. #J-18808-Ljbffr

You may bring experience from Sales Operations, Commercial Excellence, CRM, Business Systems, Salesforce or Business Transformation. Business Systems & Operations Lead. Turn business needs into practical solutions.

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