Information Technology Project Coordinator
hace 4 días
Braintree
About the Role Reporting to the Head of Projects, this is an excellent opportunity to join a thriving and innovative business. We’re seeking a proactive and detail-oriented Project Coordinator to support a busy project team. The Project Coordinator plays a key role in delivering the organisation’s technology solutions from planning through to go-live. This role supports the end-to-end project lifecycle, from initial site survey and scope of works through to installation, client handover, and post-installation follow-up. You’ll work closely with the wider Operations, Technical, and Account Management teams to ensure each project runs smoothly, on time, and to the company’s quality standards. The position combines hands-on site activity with structured project coordination and client-facing communication. Role Accountabilities • Conduct site surveys and produce clear scope of works documentation in collaboration with clients and internal teams., • Plan and coordinate project schedules, resource allocation, and logistics in line with agreed timelines., • Liaise closely with internal teams (Technical, Support, Account Management, Logistics) to ensure seamless delivery., • Attend installation and go-live events to support engineers and ensure successful deployment., • Complete both soft and hard project closures, ensuring full handover to the Account Manager and completion of post-install documentation., • Maintain accurate project records, progress reports, and updates in line with internal processes., • Track and manage risks, issues, and dependencies, escalating where necessary to keep delivery on track., • Build positive client relationships and maintain professional communication throughout the project lifecycle., • Support the continuous improvement of project delivery processes and documentation., • Work proactively with the wider team to ensure customer satisfaction and operational efficiency. Skills & Experience Required: • Previous experience in a project coordination or project management role (ideally in technology, retail, or hospitality environments)., • Experience working with EPOS, SaaS, or IT deployment projects., • Excellent organisational and multitasking abilities., • Strong interpersonal and stakeholder management skills., • Working knowledge of project management tools., • Comfortable working in Agile and/or hybrid project environments., • Experience delivering EPOS or SaaS-based technology projects., • Knowledge of project management methodologies (Agile, Waterfall, or hybrid)., • Understanding of technical installations and hardware deployments.