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As a Customer Success Manager, you’ll own a portfolio of high-value enterprise customers, acting as a trusted advisor throughout the post-sales lifecycle. Contributing to the build-out of customer success processes and best practices. Customer success or account management experience in cybersecur

Customer Success Manager - D365 Sales & Data Quality Solutions. Now were growing our Customer Success capability to support the next wave of AI adoption across the Microsoft ecosystem. At DQ Global, we help organisations turn customer data into a strategic growth asset.

In addition to ensuring that our customer satisfaction levels remain high, the operations team is the vital link between our customers feedback and the product team. The most senior member within the operations team and reporting to the Service Director, the satisfaction of our customers is the prim

Vertus are looking for a 12 month FTC Maternity cover for The Senior Customer Service & Experience Manager. The role focuses on day-to-day customer service delivery, monitoring resident feedback, and working closely with on-site and central teams to help address issues and improve service standards.

Customer Success Manager Location: Woking area (office-based) Salary: £36,000–£46,000 per year Job Type: Full-time, Permanent, Office-Based A growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its tea

A high-growth, consumer-focused business is hiring a Customer Operations Manager to own the day-to-day performance of its Customer support function. You’ll be accountable for service levels, customer satisfaction, productivity and team performance, while building scalable processes to support grow

We are looking for a Customer Success Manager to take part in the implementation of these capabilities on construction projects to ensure successful delivery for our customers. Within the organization you will be the voice of the customer, working to provide relevant and critical information to our

We are looking for a driven and customer-centric Customer Success Manager to help our customers adopt, optimize, and realize maximum value from our SaaS platform. Customer Success, onboarding, support, or operations in a SaaS environment. Proficiency with CRM systems, automation tools, and (ideally)

General Manager (Business Development Manager) – Furnishing Fabrics. Significant senior leadership experience in furnishing fabrics / interior textiles. Strong customer and relationship management instincts.

Vickerstock are proud to be working in partnership with a well-established and growing supplier to UK food and drink manufacturers to recruit a Senior Customer Development Manager to drive sustainable commercial growth across a portfolio of B2B customers. Senior Customer Development Manager – B2B.

The Customer Success Manager is integral to the success of the business, and will own a portfolio of well-known high-value accounts from day one. Report directly to the VP of Customer Success. Account Management / Customer Success type background.

Russell Publishing is recruiting a Customer Success Account Manager to join our team, to manage a portfolio of high-value accounts, building deep trust and loyalty with key clients to strengthen their commitment to our brands and solutions. The successful applicant should have a minimum of 3 years��

Develop and execute customer success plans to ensure adoption, satisfaction, and long-term retention. Passionate about customer success and building long-term relationships. Analyze customer data and provide insights that drive engagement and success.

Background in Customer Success, implementation, onboarding or a similar client-facing delivery role. We specialise in Sales, Account Management, Customer Success, and Executive-level hiring for high-growth technology sectors, including SaaS, CyberSecurity, AI, DeepTech, FinTech, RegTech, Data & Anal

If you’re an experienced customer success professional looking to build and shape a customer success function from the ground up, then Countfire could be the perfect opportunity. This role involves being on the frontline, working directly with customers to drive expansion and prevent churn in larg

Customer Success / ~20% Sales Support. You will manage a portfolio of customer accounts and serve as a trusted advisor throughout the customer lifecycle—from onboarding and adoption to renewal and growth. This role is ideal for someone who can work independently, exercise sound judgment, and build

Customer Success is a growth engine — you’ll love this role. Experience in Customer Success, Account Management, or similar. As a Client Success Manager, you’ll own a portfolio of employer accounts, ensuring they achieve meaningful value from Penfold.

Senior Customer Success Manager. Senior Customer Success Manager. If this role excites you and you want to be part of a high-growth SaaS business where Customer Success is central to revenue,.

Enterprise Customer Success Manager – London. Take full responsibility for the long-term success of enterprise customers post sale, focusing on renewals and account growth. Oversee onboarding and implementations and coordinating timelines and ensuring strong alignment between internal teams and cu

This is an exciting opportunity for an experienced and proactive Senior Event Manager to join a centralised Event Operations team, responsible for the end-to-end delivery of a portfolio of face-to-face and hybrid events. Operating at the intersection of content, data and live experiences, the organi

Ensure all customer success activities and data handling practices align strictly with regional GDPR and local privacy mandates. Experience using Customer Success platforms like Gainsight or Totango. Act as the voice of the customer to our product team, highlighting needs for European-specific featu

We are looking for a Senior Customer Service Manager to join our growing team to support one of our most important departments – E-Commerce. Design strategies to build customer relationships and ensure customer satisfaction is completed pre and post-purchase. Miista is a Creative first & Customer

Customer Success & Operations Manager | SaaS Messaging Platform | Customer Engagement & Operational Excellence. Customer Success & Operations Manager | SaaS Messaging Platform | Customer Engagement & Operational Excellence. This is a hands-on managerial role where you will not only manage and suppor

They are looking for a Customer Success Manager to help their customers get the most value and best experience from their technology. Requirement: Customer Success Manager. Experience Required: Customer Success Manager.

Customer Success Manager – Enterprise. Customer Success is at the heart of that growth. The headline numbers including more than $150m raised in the last year, stratospheric year on year growth, and a proposition saving their customers 90% of time and money.

Job titleCustomerSuccess ManagerReports toHead of Business DevelopmentPlease note that relevant training,guidance,and advice will be given.

A legal tech company based in London is seeking a Customer Success Manager to manage a portfolio of customers and help them grow. Ideal candidates will have 2-3 years of customer-facing experience and the ability to engage with senior stakeholders. This role focuses on maintaining and expanding cust

You will join a team of collaborative CSMs and reporting to our Manager of Commercial Customer Success. Create and maintain a customer success plan, tracking success initiatives. Become a product expert and a master of our customer success process.

We are hiring our first Customer Success Manager to help increase breeder market penetration and retention across the UK. Customer Success, Account Management, Inside Sales, or a relationship‑driven commercial role. This role ensures breeders are active, engaged, supported, and achieving success o

Enterprise Customer Success Manager - Strategic Accounts. We're working with a leading global customer reviews and insights platform that helps brands build trust, improve customer experiences, and drive growth through verified feedback and data-driven insights. Collaborate with Sales, Product, and

A leading AI technology firm in Greater London is looking for a Customer Success Manager to join their Agent Success team. This role involves guiding customers through deployments and ensuring they achieve successful outcomes with the company's AI solutions. The ideal candidate will have over 4 year

A leading technology company in the UK is seeking a Customer Success Manager to drive success in the Defence sector. The role involves managing relationships, supporting customer success, and identifying new opportunities within Defence accounts.

Senior Customer Success Manager. They will focus on the outcomes that our customers are achieving to make the partnership successful. This key role is part of the Customer Success team, reporting to the.

As a Customer Success Manager, you will play a critical role in driving customer satisfaction, retention, and growth by fostering strong relationships and ensuring customers maximise the value of our solutions. At least 3 years of work experience in Customer Success. Own and nurture a portfolio of c

A leading property management tech company in Greater London is seeking a Customer Success Manager to ensure excellent client engagements and manage the customer lifecycle effectively.

Our Customer Success Team is part of DoorDash's In-Store business unit, focused on ensuring the long-term success of some of our key customers in EMEA. As a Customer Success Manager, you'll help ensure the long-term success of our key accounts. Our team is passionate about bringing skills as consult

A leading marketing operations software provider is looking for a Customer Success Manager in the UK. This remote role involves managing client accounts, providing training, and delivering excellent customer service support. Join a collaborative team focused on exceeding customer expectations.

You will report to the Manager of Customer Success EMEA. Track success metrics and use data to inform customer strategy and engagement. Collaborate with Customer Support Engineers and Customer Platform Architect to ensure seamless communication and delivery in response to deployment and support tick

Our most successful customer success managers here are consultative, customer centric and constantly expanding their knowledge through cross-team collaboration. Senior Enterprise Customer Success Manager (German Speaking). Our Customer Success Managers are the key pillar in elevating the customer vo

Customer Success Manager based in London. Customer Success or Account Management. Proven ability to manage senior stakeholders (VPs of Real Estate, Fund Managers) and build long‑term trust.

As the Manager, Customer Success, you will lead a team of growth Customer Success Managers to deliver successful onboarding, healthy adoption, advocacy and retention in Vanta’s rapidly expanding customer base. What you’ll do as a Manager, Customer Success at Vanta:. Influence strategy and design

As a Customer Success Manager (CSM), you will support our customers throughout their customer journey and ensure retention, product adoption, and the expansion of customer relationships. The CSM acts as a trusted advisor, supporting customers’ overall sustainability strategy by coordinating with v

We are looking for a Senior Customer Success Manager to drive product adoption and ensure customers achieve their business goals, leading to strong ROI, growing NRR, and high customer satisfaction. Operating with significant autonomy, you'll navigate complex customer organizations, establish best pr

A leading pharmaceutical company is seeking a motivated Customer Success Manager to join their team. The ideal candidate has a relevant degree and experience in healthcare or clinical research, along with strong communication skills and a customer-centric mindset.

A leading financial crime solution provider is seeking a French speaking Customer Success Manager to manage relationships with strategic clients. You will oversee onboarding, support customer queries, and promote product adoption, ensuring clients achieve successful outcomes. Ideal candidates will h

A global technology company is seeking a Customer Success Manager in London to enhance customer engagement and drive growth. The ideal candidate should have 3-5 years of SaaS Customer Success experience and excellent communication skills. You will foster long-term relationships, acting as a strategi