About the job Job Description Build robust and sustainable individual relationships with all levels of contact within the Customer organisation, with positive and pro-active Customer Engagement, acting as an ambassador for the company and covering all aspects of our group trading. Understand the company’s contractual deliverables ensuring customer expectations are met or exceeded through the delivery of a high level of customer service and compliance. Support in effectively implementing and communicating account plans and activities. Attend all (relevant) internal and external meetings with the client while acting as an interface between all internal functions – operations, health and safety, menu development and senior management to drive continuous improvement and innovation. Effectively use data in all aspects of the business and to drive objective decision making Oversee and ensure customer audits (direct or third party) are managed with all internal teams including the customers performance team. Ensure inventory for nominated lines is captured and discussed on a bi-weekly basis with the client, agreeing burn-off or write-off as appropriate. Ensure the timely distribution of customer instructions and other relevant information as required within the company monitoring internal teams acknowledge and implement the same. Ensure the timely investigation and response to all customer complaints, delays, and other incidents with service impact Assist the Senior Account Manager to ensure trials are coordinated with clear objective, success criteria and measurements. Capturing action points and coordinating corrective action plans and/ or commercial impact for presentation back to the client. Oversee and ensure the accurate performance data capture against contractual KPIs, flagging trends to Process Owners and Customer and Product director, especially around OTP and safety issues. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Strong airline industry experience or demonstrable relevant industry experience (catering, logistics, retail, hospitality, operational) Demonstrable account management / customer services experience Strong interpersonal skills to build good customer and group company relationships Good presentation and team leadership skills Passion for providing excellent customer service Basic Food Safety and Hygiene understanding Ability to think strategically and commercially Strong analytical and numeracy skills Process driven and comfortable with complex data requirements Developing skills in forward planning with experience of Project Management related work Proficient IT skills, including Microsoft Excel, Word, and PowerPoint – with an ability and/or willingness to learn other systems as required. Experience in Paxia system highly desirable. Effective communicator with excellent written and verbal communication skills in English. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary based on experience Training and qualifications needed to perform your duty including Food Safety Qualifications Access to CIPD to expand your skills and knowledge Free on-site staff meals On-Site role Pension scheme Salary reviews in line with personal performance Opportunity to travel and work at DO & CO events nationally and internationally. Enjoy perks by referring your friends through our Refer a Friend Scheme A business where you can have a real impact, we’re not afraid of new ideas! The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Account Management Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Job overview As a commis chef you’re on the first rung of the ladder to becoming a great chef. You will work well in a close-knit team and will be a pro-active individual that is willing to learn and develop their current skills, as well as being dedicated to preparing a high standard of food. Duties and responsibilities Accurately measuring meal ingredients for the Chef de Partie. Preparing meal ingredients, which includes seasoning of different meats as well as washing, peeling, and chopping vegetables and fruits. Preparing basic salads and sauces as directed by the Chef de Partie. Receiving deliveries and verifying that all ordered items have been delivered and are of good quality. Discarding all expired and spoiled food items stored in the stock rooms, refrigerators, and freezers. Performing basic cleaning duties and ensuring that workstations are properly sanitized. Plating and presenting meal items as per the Chef de Partie’s instructions. Maintaining high standards of hygiene Preparing the ingredients for a more senior chef Stock rotation Operational Requirements To assist with the preparation of the Carvery and to serve the customers as required To adhere to all the requirements under the Food Hygiene Regulations at all times To ensure all maintenance issues are reported according to the Hotel procedures To adhere to all Health and Safety Requirements as required by the Hotel To carry out any reasonable request as per the Senior Chef on duty Customer Relations To ensure product knowledge on Hotel products and services is up to date at all times To respond in a pro-active manner to guest feedback for positive and negative comments Feedback from customers is monitored and analysed to improve service delivery To ensure personal presentation is of the highest standards at all times to project a professional image to customers and Hotel To maintain a consistent approach to customer service at all times in line with the Hotel’s expectations Costs and Efficiency To follow the procedures for minimal wastage throughout the kitchen To maintain the correct procedures for stock control and monitoring according to departmental policy To assist with deliveries into the kitchen as required To actively engage in an energy efficient culture throughout the department All departmental resources are monitored and controlled in line with departmental objectives Skills Ability to work in a high pressure, fast paced environment Willingness to follow instruction Relevant training and culinary qualifications A food handler's license. Proven commercial kitchen experience. Sound knowledge of food health and safety regulations. The ability to stand for extended periods. The ability to work under pressure. Excellent organizational skills. Effective communication skills.
About the job Job Description A Senior Accounts Receivable Administrator is an essential role to the smooth running of DO & CO. You will be supporting and working closely with managers to ensure that day to day tasks are completed and that the high standards of DO & CO are portrayed to our partners. You will engage with the DO & CO Family to ensure all departments are well informed and reports are communicated efficiently and in a timely manner. As a Senior Finance Administrator, you will have a passion for numbers and expose yourself to all situations in order to improve your experience and grow within the Finance department. You will have experience in, and the drive to, implement significant process improvement through the use of existing and new technology. What will you be doing? Processing invoices, resolving missed payments, updating financial records, and effectively supervising staff engaged in similar activities. Collaborate with account managers to establish new customer accounts and customize invoicing according to their specific requirements. Maintaining the billing system Generating invoices and account statements Performing account reconciliations Maintaining accounts receivable files and records Producing monthly financial and management reports Investigating and resolving any irregularities or enquiries Assisting in general financial management and analysis, including working closely with Financial Accounting and Controlling Carry out and support with validation of information provided by the operations team before invoicing Maintaining, with accuracy, all the data input in the client billing systems Investigate queries raised by internal and external customers Timely and professional reply to internal and external customer requests Maintaining good working relationships with all DO & CO Family members as well as our partners and other stakeholders Taking responsibility for all your actions, support your team, and celebrate successes as a family Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications 3+ years’ experience working in an accounting, billing, or accounts receivable department Associate’s or bachelor’s in accounting, finance, or business management Integrity, discretion, and respect for confidentiality and privacy Familiarity with financial, accounting, and bookkeeping software, spreadsheets, Analytical skills Organizational skills Strong financial skills and understanding of financial concepts and business principles Time and process management, including the ability to prioritize multiple simultaneous deadlines, set priorities, and work under pressure Accuracy and attention to detail Passion for high-end cuisine, love for food and motivation to deliver exceptional service Well presented, professional individual with a can-do, positive attitude that indulges in team success Meticulous attention to detail and precise record keeping skills Build strong relationships with colleagues, mentoring and motivating, creating a team spirit, encouraging them to be at their best You are a clear and engaging communicator, strong written and verbal English, and will use a variety of methods to keep the DO & CO Family well informed Highly proficient in excel with excellent working knowledge of accounting software packages and the ability to handle and integrate complex data sources, both manual and electronic Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive Salary On-Site Role Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Administration Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Senior Pizza Chef – up to £19 per hour inclusive of tronc Location: Alley Cats Pizzeria – Westbourne Grove – New Opening! About Us: We are looking for an experienced and passionate Senior Pizza Chef to help with the new opening of Alley Cats Pizzeria in Westbourne Grove! If you're passionate about Italian cuisine, thrive in a fast-paced environment, and enjoy working with a dynamic team, then we want you to join us! Position Overview: As a Senior Pizza Chef at Alley Cat's Pizzeria, you will be responsible for preparing and cooking our signature pizzas to perfection. We're looking for someone with a strong background in pizza making and a creative flair for developing new and exciting recipes. If you're a team player with a passion for food and a drive for excellence, then we want you to be part of our kitchen brigade! Responsibilities: - Prepare pizza dough, sauces, and toppings according to established recipes and standards - Stretch and shape dough by hand to create a variety of pizza styles, including thin-crust and deep-dish - Operate pizza ovens and other kitchen equipment safely and efficiently - Monitor cooking times and temperatures to ensure pizzas are cooked to perfection - Coordinate with other kitchen staff to ensure timely and accurate order fulfilment - Uphold Alley Cat's Pizzeria's standards of food quality, presentation, and sanitation at all times - Contribute ideas for new pizza flavours and seasonal specials to keep our menu fresh and exciting Requirements: - Previous experience as a Senior Pizza Chef or Pizza Chef in a high-volume restaurant setting - Strong knowledge of pizza dough, sauce, and topping combinations, as well as pizza oven operation - Creative flair and passion for experimenting with flavours and ingredients - Ability to work efficiently under pressure and meet deadlines in a fast-paced kitchen environment - Excellent communication and teamwork skills, with the ability to work collaboratively with kitchen and front-of-house staff - Flexibility to work evenings, weekends, and holidays as needed Benefits: - A free staff meal on shift - 50% discount on food and drink - People’s Pension scheme contribution after 3 months - Recommend a friend scheme with great bonuses per individual referral - A fast-track career progression and CPL training
We’re HIRING SENIOR STYLISTS – Good Salary PLUS BONUS (part and full time) If hairdressing is in your blood, and you’re all about making customers feel special, you’ll be in good company at Saks Heston. We love what we do, and we so look out for our team. We’ve got open arms and… ~ Amazing training and development ~Flexible Working Patterns (full and part time opportunities available) ~ Free David Lloyd gym membership ~ Free parking ~ Pension ~ Complementary hair services ~ Recognition at our Saks Awards ~ Creative opportunities at shoots, shows and competitions, if that’s your thing ~ Rewarding opportunities to help raise funds and awareness for gynae cancers. ~ You could even work towards opening your own Saks salon if that’s the dream. We’re a creative team with a great family vibe. We’re also part of Saks, the UK’S leading hair and beauty salon group, who’ve been around since 1974…gotta count for something, right? Ready to start your Saks Story? Salary stated is dependent on experience, full-time equivalent and will be paid pro rata as per hours worked, if applicable. Saks is an equal opportunities employer. Job Types: Full-time, Part-time, Permanent Benefits: Employee discount Flexitime Free parking Gym membership On-site parking Work Location: In person
Gaucho are looking for an experienced and passionate Griller/CDP to join our Richmond team! You will need to be experienced in working in a fresh food kitchen, and be extremely passionate about food. Our Griller/CDP will have experience working with beef, managing a team and following the brand specs perfectly. All the required training will be provided. There is a lot of opportunity for progression, and we are looking for candidates who are good at working under pressure and committed. Key Responsibilities of the Griller/CDP To possess strong operational and leadership skills with regard to both knowledge and operation. To ensure daily, weekly and monthly cleaning duties are carried out as instructed by senior chefs. To help and maintain a maximum yield in the kitchen in relation to the gross profit and wastage To prepare the beef ready for service. To cook the steaks during service to a high standard and liaise with other sections to ensure timely service. Requirements for Gaucho Griller/CDP Experience working in a busy, high pressure kitchen environment Have a genuine passion for working with fresh food Experience managing a small team Training and benefits 50% off your bill at all Gaucho and M Restaurants Industry Apprenticeship opportunities, cycle to work scheme and access to our employee discounts platform Ongoing training with the Executive Chef and Group Head Griller Career development and progression
Overall, Job Purpose: To provide multidisciplinary service to all users to help in the smooth and efficient running of all sections within the lab to ensure safe, rapid, timely and accurate reporting of results. Investigation and analysis of samples for Haematology, and Biochemistry. The post holder will be required to work within any section of the department including core and On Call hours as required. Main Duties: To include, but not be restricted to, the following duties: 1. Participate in all areas of laboratory bench work, whilst adhering to standard operating procedures and participating in their regular review and update. 2. Perform Haematology, and other related tests accurately and efficiently. 3. Perform Biochemistry, Immunoassay tests and other related tests accurately and efficiently. 4. Perform/ monitor quality control program. 5. Assist in stock control. 6. Be aware of current advances and appraise new techniques. 7. Evaluate results for credibility and inform the Pathology Manager, Consultant Pathologist and / or the requesting clinician of any notifiable abnormalities. 8. Rotate through sections of the laboratory on a regular basis to maintain multidisciplinary skills for ‘On-Call’. 9. Communicate patients’ results and answer enquiries from health care professionals providing information regarding appropriate investigations required and explanation of results, within departmental guidelines and professional code of conduct. 10. Interpret clinical information and use scientific knowledge to process specimens for appropriate tests, seeking advice from senior staff and clinicians when necessary. 11. Operate and maintain all analytical equipment in the department. 12. Evaluate and monitor the accuracy and precision of laboratory investigations using appropriate quality control procedures. 13. Interpret complex scientific data and enter test results on pathology computer system. 14. Check reports for further action by clinical staff. 15. Authorise reports as delegated within departmental policy. 16. To assist when required in the preparation of documentation for UKAS (ISO) accreditation. 17. Able to solve complex problems within work area, but advise both clinicians and Manager of any clinical and managerial issues Training and Education 1. Multidisciplinary Training as required 2. To maintain own personal development and attend departmental meetings as required. 3. To maintain registration with the HCPC, including a personal development portfolio as proof of competence to practice. 4. To take an active interest in and keep abreast of developments in all disciplines. GENERAL DUTIES To become familiar with the day-to-day organisation of the Laboratory as it affects your work. You should be aware of the functions of the members of staff in the Laboratory as they affect your work. To attend laboratory meetings as required. To undertake such work as you are assigned in a careful and efficient way and in compliance with current quality standards, regulatory requirements and the Lifenity Quality Management System. To communicate in a friendly, helpful and non-prejudicial manner in your dealings with staff, clients and / or customers as you will be regarded as a representative of your Laboratory as well as the Company, and you should behave accordingly. Matters regarding patients are confidential and must not be discussed except in the course of your duties. You will be expected to sign an undertaking to observe all patient and Company confidentiality. To be aware of and abide by the rules and codes of the Laboratory. This includes all core HR policies such as absence reporting, requesting of annual leave, and is particularly important in the case of Health and Safety and Fire procedures. To behave in a professional manner and co-operate with all other members of staff at all times. You will be trained for the work you are expected to do. Do not attempt any work unless you have been signed off as competent to do so. These competencies must be maintained and reviewed. You should communicate any difficulties, problems, accidents or incidents affecting the department as soon as possible to a section leader/manager.
Gaucho are looking for an experienced and passionate Griller/CDP to join our Richmond team! You will need to be experienced in working in a fresh food kitchen, and be extremely passionate about food. Our Griller/CDP will have experience working with beef, managing a team and following the brand specs perfectly. All the required training will be provided. There is a lot of opportunity for progression, and we are looking for candidates who are good at working under pressure and committed. Key Responsibilities of the Griller/CDP To possess strong operational and leadership skills with regard to both knowledge and operation. To ensure daily, weekly and monthly cleaning duties are carried out as instructed by senior chefs. To help and maintain a maximum yield in the kitchen in relation to the gross profit and wastage To prepare the beef ready for service. To cook the steaks during service to a high standard and liaise with other sections to ensure timely service. Requirements for Gaucho Griller/CDP Experience working in a busy, high pressure kitchen environment Have a genuine passion for working with fresh food Experience managing a small team Training and benefits 50% off your bill at all Gaucho and M Restaurants Industry Apprenticeship opportunities, cycle to work scheme and access to our employee discounts platform Ongoing training with the Executive Chef and Group Head Griller Career development and progression
We’re not just a pizzeria — we’re a slice of Rome in the heart of London! We serve more than just incredible Roman-style pizzas — we’re bringing the full experience of Roman cuisine to London. Now, we’re on the lookout for a Junior Sous Chef to support our passionate kitchen team. With a focus on traditional recipes, top-quality ingredients, and a wood-fired oven at the heart of our kitchen, we’re building something truly special. If you’re ready to grow your skills, work alongside talented chefs, and help deliver authentic Roman flavours — this is your opportunity. What You’ll Be Doing: Support the Pizza Head Chef and other chefs in the preparation and presentation of Roman-style dishes — from pizza to starters and desserts. Maintain high standards of food quality, taste, and authenticity. Help coordinate day-to-day kitchen operations and ensure smooth service. Uphold strict hygiene, cleanliness, and food safety standards. Assist in training junior team members and contribute to a positive team atmosphere. Take part in the development of daily specials and seasonal dishes. Learn to operate and manage our wood-fired oven with care and confidence. Step up to take responsibility during service when required. What We’re Looking For: Experience in a professional kitchen, ideally with exposure to Italian or Roman cuisine. Pizza baking experience is not necessary. A strong work ethic, eagerness to learn, and a genuine passion for food. Ability to stay calm under pressure and work well during busy service. Familiarity with kitchen health and safety practices. A positive, team-focused attitude. What’s in It for You: Competitive salary and opportunity for progression. Hands-on experience with Roman-style cooking techniques. A supportive kitchen team that values growth and development. A chance to be part of a growing, authentic Roman pizzeria. Training, mentorship, and room to grow into more senior roles. Ready to bring your passion for Roman cuisine to the table? Join us — and help create something unforgettable. 🍕🇮🇹
SENIOR BARTENDER - THE HOUND - JKS PUBS - Up to £14.50ph Schedule - Full Time/ Part Time Experience - Previous experience within a quality Bar or Pub JKS are seeking a Senior Bartender to join our new opening, The Hound, in Chiswick. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Bartender looking for a new role in an award winning, critically acclaimed group. JKS Pubs Group The Cadogan Arms Voted in the UK's Top 50 Gastro Pubs The Cadogan Arms is a much-loved Chelsea institution, restored to its former glory with a renovation that pays homage to the public house’s two centuries spent serving the local community. Comprising a bustling ground floor bar, an opulent dining room, and downstairs space ‘The Rose Room’. The location is headed up by Managing Director Dom Jacobs, with food by Culinary Director James Knappett. The menu at The Cadogan Arms focuses on simply prepared British produce, celebrating the provenance of locally sourced fish, meat, and fresh vegetables, as well as sharing roasts on Sunday. Drinks range from cocktails to a carefully curated wine list, and a comprehensive beer list which includes a bespoke British Pilsner from Cornwall’s Harbour Brewing, specially commissioned for The Cadogan Arms. The George The George is an 18th-century, Grade II listed public house on Great Portland Street, Fitzrovia. Spanning two floors, gilded Victorian mirrors, enamel paintings, and oak panelling remain unchanged, thanks to careful stewardship over the centuries. Large regency windows overlook the hustle and bustle of Great Portland Street, with original architectural details throughout and several private and semi-private spaces available for private hire. Befitting of a modern London public house, the all-day dining menu features snacks and starters, ideal for sharing and best enjoyed with a pint, heartier dishes, including chops and steaks from the charcoal grill, sandwiches, and pub classics, and indulgent desserts such as the Sticky Toffee Pudding and Hot Chocolate Fudge Sundae Banana Split. On the bar, house signatures include Guinness, Irish Whiskey and Irish Coffees, served alongside cask ales, craft beers, seasonal cocktails, and an extensive wine list The Position The right Bartender will be passionate and knowledgeable about beers, whisky and cocktails, and have a good background in high volume restaurants and bars, whilst delivering exceptional guest experiences with personality and flair. The Successful Bartender will have: Prior experience as a Bartender within a fast paced-quality restaurant or bar; Eagerness to roll your sleeves up and get stuck in; A creative approach with impeccable attention to detail; Passion for beverage, food and hospitality, along with the eagerness to continually learn; The desire to develop your career within an ambitious and trend-setting restaurant group; Benefits & Culture Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow. We encourage you to bring your whole self to work and celebrate the skills and characteristics that make you unique. Your commitment to be kind and work hard comes with a range of benefits such as: Treat Yourself Up to 50% off dining across JKS Restaurants Retail & Takeaway Discounts Code App Membership Look After Yourself Discounted Gym Membership Company Donations for your involvement with Charities Employee Assistance Program Access to Financial Advice Wedding Gift & New-born Care Package - Celebrating your big occasions Progress Yourself Access to our fantastic L&D Calendar A personalised learning & development plan to develop your skills and knowledge Career progression with a fast-growing, critically acclaimed restaurant group. Be Yourself Employee referral scheme - paying up to £600 per referral Staff parties & long service awards The Group JKS Restaurants was founded by siblings Jyotin, Karam and Sunaina Sethi in November 2008. The group has received critical acclaim and industry recognition since its inception, including 7 Michelin stars, 4 Michelin Bib Gourmands and one restaurant ranked in the World’s 100 Best restaurants. The JKS portfolio currently includes Michelin Starred restaurants Trishna, Gymkhana, Kitchen Table, Sabor and Lyle’s; as well as cult favourites Hoppers, BAO, Brigadiers, Berenjak, and Bibi. Pubs include The Cadogan Arms and The George. JKS Restaurants offers a unique chance to either pursue a career in fine dining or develop within casual trend focused cuisine, with opportunities across all disciplines for those looking to progress their careers within a people focused, collaborative hospitality group.
You Should Apply If You Are: Customer-focused and skilled at developing lasting customer relationships. Capable of providing quality backup support for the rest of the team. An experienced mechanic, qualified to at least Cytech Level 2 (Level 3 preferred) or equivalent. Familiar with E-bikes (preferred). Methodical, with a high level of accuracy and attention to detail. A proactive problem solver with a "can-do" attitude. Able to work effectively under pressure, especially during high seasonal workloads. Proficient in working with hydraulic brake systems, electronic gear shifting, e-bike maintenance, suspension servicing, and wheel building, with a strong ability to learn quickly on the job. Eager to learn and develop technical knowledge. Familiar with POS and workshop booking software. Remote Work: No Responsibilities: Perform routine maintenance and repairs on bicycles, ensuring optimal performance and safety. Utilize hand and power tools to diagnose and resolve mechanical issues. Assist customers with bike-related inquiries and provide expert advice on repairs and upgrades. Lift and maneuver heavy bicycle components as needed during repairs. Maintain a clean and organized workspace, adhering to safety protocols. Stay updated on the latest bicycle technologies and repair techniques. Must-Haves: More than 3 years of workshop trade experience. Understanding of trade suppliers and knowledge of sourcing branded parts. Strong customer relationship skills. Familiarity with EPOS bicycle workshop management systems. Cytech Level 2 or above, or relevant training. If you are passionate about bicycles, have the required skills, and want to be part of a dynamic team, we would love to hear from you!