Senior product manager jobs in RichmondCreate job alerts

hackajob is collaborating with Heathrow to connect them with exceptional professionals for this role. \n Description \n Join Heathrow’s Digital team as a Senior Product Manager and play a pivotal role in shaping the future of passenger and operational experiences across our digital platforms. You’ll be part of a collaborative, forward-thinking environment that drives innovation, ensuring our technology delivers real value to millions of travellers and colleagues every day. \n In this role, you’ll own the strategy, roadmap, and delivery for key digital channels such as web, mobile apps, and kiosks, ensuring they meet the needs of customers and stakeholders. Working under a SAFe Agile framework, you will guide squads to deliver seamless integration across APIs and enterprise systems. Your contribution will directly influence how passengers interact with Heathrow, making their journeys smoother and more connected. \n Responsibilities \n\n • \n Own the end-to-end product lifecycle for multiple digital touchpoints, from vision to delivery and continuous improvement. \n\n\n • \n Define and deliver product North Star and back-logs aligned with Heathrow’s digital ambitions and passenger needs. \n\n\n • \n Lead development and integration of web, mobile, and kiosk solutions, leveraging APIs for enhanced capabilities. \n\n\n • \n Collaborate closely with journey squads, technology teams, and business stakeholders to prioritise and deliver measurable outcomes. \n\n\n • \n Ensure full compliance with accessibility, security, and regulatory standards. \n\n\n • \n Champion agile practices and data driven decision making to optimise platform performance and user experience. \n\n Qualifications \n\n • \n Proven experience in product management or product ownership within large, complex organisations. \n\n\n • \n Strong track record managing digital platforms (web, mobile apps, kiosks) and API integrations. \n\n\n • \n Experience with SAFe Agile or other scaled agile frameworks. \n\n\n • \n Knowledge of Adobe and Salesforce platforms. \n\n\n • \n Ability to deliver compliant digital solutions in regulated environments. \n\n\n • \n Excellent stakeholder management and influencing skills. \n\n Ideal Skills \n\n • \n Experience in regulated sectors. \n\n\n • \n Exposure to digital transformation and customer journey design. \n\n #LI-Hybrid

Manpower are currently seeking an interim Market Quality Operations Manager, to work with our global ice cream FMCG client and become an integral part of their fast-paced FMCG environment.The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to run for 3 months, requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to £63,000 to £75,000 per annum, pro rata, depending upon experience.The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements.Quality is a key driver of competitive advantage in the Ice Cream business. The Market Quality Operation plays a crucial role in embedding a strong culture of quality within the business unit, ensuring every product delivers the best experience and delights our consumers.Key ResponsibilitiesHold end-to-end cold-chain quality responsibility across the region, covering primary and secondary operations (warehousing and transportation) and tertiary operations (distributors, concessionaires, customers, cabinets and freezers).Ensure warehouse and transportation quality requirements are met, including external certification where applicable.Manage quality, audits, continuous improvement, metrics and external certification for Collaborative Manufacturers (CMs) and repackers.Act as a member of the BU Quality Leadership Team, partnering with local stakeholders.Communicate quality objectives, performance metrics and improvement initiatives to senior management and key stakeholders.Collaborate with cross-functional teams, customers and external stakeholders to resolve quality issues and drive continuous improvement.Investigate customer and consumer complaints, implement Corrective and Preventive Actions (CAPA), track CCPMU data and share trends and insights with the BULT.Build strong relationships with key customers to maintain end-to-end quality standards.Develop, implement and maintain the Quality Management System (QMS), ensuring product compliance with local legislation.Coordinate the development of relevant training materials.Manage compliance and regulatory matters with local and international regulatory bodies, including import and export requirements.Lead and execute Inter Company Quality Agreements (ICQAs) for imported products.Maintain an effective Change Management system to ensure business changes are appropriately managed.Investigate non-conformances and quality failures, lead Critical Event Processes and ensure improvements are identified, implemented and shared across the business.Manage critical consumer complaints and, where product safety or quality incidents arise in the marketplace, lead the local IMT and end-to-end investigation.Professional Skills & CompetenciesStrong knowledge of food safety regulations and standards, including HACCP, FSSC 22000 and relevant food labelling requirements.Proven food quality management experience gained within food manufacturing, food retail or a related industry. Ice cream experience would be advantageous, but other food categories will be considered; chilled or frozen experience is not essential.Approximately 5-10 years of relevant experience, with the capability to operate effectively at a senior level.A solid understanding of manufacturing environments, processes and operational challenges. This experience does not have to have been gained within food manufacturing.Strong stakeholder-management and communication skills, with the ability to build effective relationships and manage multiple stakeholders across different functions and levels.Auditing experience and the ability to assess and manage product safety, quality and compliance risks.Experience working effectively in virtual and geographically dispersed teams.A proactive, flexible and continuous-improvement approach to quality management.If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.TPBN1_UKTJ

About Le Creuset:At Le Creuset, every dish begins with a story - and every story begins with people. Since 1925, weve brought generations together around the table, transforming everyday meals into cherished memories. Our legacy is built on colour, craft, and a deep passion for innovation - shaped as much by our iconic products as by the people who bring them to life. Were not just creating cookware; were creating moments that last a lifetime. If youre inspired by heritage, driven by creativity, and ready to shape the future of the kitchen, wed love to welcome you into our story.The Recipe for Success: Role SummaryYoull take full ownership of the kitchen for your designated account, ensuring every operational ingredient blends perfectly to showcase our Brand at its best. Working side-by-side with your National Merchandiser Executive, youll help cook up exceptional sales results, serve outstanding customer experiences, and keep our Brand looking premium and perfectly presented on the shop-floor menu at all times.Ingredients: Key ResponsibilitiesIn this role, youll be the friendly chef of the shop floor, welcoming customers, guiding them through our product menu, and helping turn interest into delicious sales results. Youll plate up Le Creuset displays to premium standards by following visual merchandising recipes, keeping the area spotless, well-stocked, and perfectly ticketed at all times. Using our signature sales techniques, youll showcase and demonstrate products, advising on suitability, care, and the unique ingredients that make each piece special. Youll also handle customer queries and complaints professionally, ensuring every experience leaves a great aftertaste, while keeping the Senior National Account Manager informed on promotions, trends, stock levels, and any issues that arise. Alongside supporting the setup of new ranges and displays, youll help with accurate stock takes and maintain regular communication to ensure everything in the kitchen runs smoothly.Whats on your Daily Menu:These are the everyday ingredients youll be working with:- Welcome every customer into the kitchen with warmth and enthusiasm, guide them through our product menu, support them in choosing the perfect Le Creuset pieces, escort them to the tills when needed, and turn every interaction into a delicious sales opportunity that helps us meet our targets.- Present and plate up Le Creuset products exactly as defined by the Senior National Account Manager, ensuring our displays always look good enough to eat.- Follow Le Creuset and Store visual merchandising recipes, including range guides, POS materials, and product storytelling, while also:- Keeping displays spotless, bright, and appetising.- Ensuring shelves are always fully stocked up with fresh product.- Ticketing items clearly and accurately, no missing ingredients!- Maintaining a clean and tidy workspace through regular housekeeping, including dusting, sweeping, and removing clutter.- Serve up exceptional product knowledge using Le Creusets sales techniques, explaining suitability, care instructions, cooking benefits, and those special ingredients that make our products unique.- When required, demonstrate the features and benefits of Le Creuset products, bringing them to life and giving customers a true taste of what they can do.- Handle customer queries and complaints, whether in-store or by phone, with calm professionalism, following Le Creuset and store policies to ensure every issue is resolved quickly and leaves customers fully satisfied.- Immediately report any customer complaints or product issues to the Senior National Account Manager or Customer Service team, ensuring nothing gets left to simmer unattended.Whats on your Seasonal Menu:These duties appear when the business recipe calls for something special:- Stay in close contact with the Senior National Account Manager, sharing updates on current and future promotions, sales performance, buying trends, colours in demand, and prime display locations.- Support the Senior National Account Manager in showcasing new ranges or promotional lines to store teams, helping cook up creative merchandising solutions ready for launch.- Provide a weekly update call to the Senior National Account Manager to keep everything running smoothly behind the scenes.- Assist with stock takes as directed, ensuring every count is measured precisely and follows company guidelines, no missing ingredients allowed!The Perfect Blend: What Were Looking ForWere looking for someone who can take full ownership of the day-to-day ingredients that keep our brand performing at its best within their assigned account. Youll work closely with your National Merchandiser Executive to ensure everything comes together seamlessly, driving strong sales, delivering exceptional customer service, and maintaining the premium, polished presentation that Le Creuset is known for in every store environment.Your Flavour Profile (Behaviours & Traits)- Youll bring a well-seasoned blend of retail sales experience, confidently serving customers and helping them find the perfect addition to their kitchen.- A background in cookware sales adds extra depth to your flavour, and being familiar with the current Le Creuset range is the cherry on top.- Above all, youll have a genuine passion for cooking, someone who loves great food, great tools, and sharing that enthusiasm with every customer who walks through the door.Skills & Qualifications - Essential Ingredients- Youll bring a well-balanced mix of essential kitchen skills, including solid numerical and literacy abilities to keep every recipe accurate and on track.- Your confident verbal communication ensures you can serve information smoothly to both colleagues and customers.- Exceptional customer service is the final key ingredient, allowing you to deliver warm, memorable experiences that keep guests coming back for more.Other Requirements- Youll need to be available to work a set service schedule of four days per week, from Monday through Sunday, ensuring youre in the kitchen during our busiest moments.Why Join Our Table?At Le Creuset, you will find your seat at our table, which is as colourful as our cookware and rich in history. Our table is grounded in our values: Passion, Integrity, Excellence, Innovation and Teamwork.Every talent will add flavor. Every idea brings colour. And every day is a chance to create something that lasts. With the passion you bring, you become part of a timeless legacy, one that brings people together around food, stories, and meaningful shared moments.Diversity and Inclusion StatementWe welcome applications from all qualified candidates, regardless of gender, age, disability, sexual orientation, religion or belief, marital or civil partnership status, race, ethnic or national origin. We are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to reach their full potential.TPBN1_UKTJ

Role/Team overview : \n \n Sky Business is expanding its Mid-Market and Enterprise capability, helping organisations transform how they connect, collaborate and operate through market-leading connectivity, voice, mobile, security and managed technology solutions. \n \n We are looking for a Manager of Pre-Sales Solution Consultants to lead a team of technical pre-sales specialists, ensuring alignment with sales priorities and delivering high-quality customer solutions that drive commercial success. \n \n This is a hands-on leadership role requiring strong technical credibility, commercial acumen and people leadership. Alongside coaching and developing the team, you will engage senior customer stakeholders on complex, high-value opportunities, providing technical leadership and executive-level support. \n \n What you'll do: \n\n • \n Lead, coach and develop a high-performing team of Pre-Sales Solution Consultants, setting clear priorities and managing capacity to ensure alignment with business strategy, sales objectives and high-value customer opportunities. \n • \n Drive technical sales excellence by overseeing technical discovery, solution design, documentation and customer-facing support across connectivity, WiFi, voice, mobile, security and managed services, ensuring solutions are commercially viable and aligned to customer and delivery requirements. \n • \n Act as a senior technical leader on complex, strategic and high-value opportunities, engaging with senior customer stakeholders, supporting Sales teams, providing escalation support, and ensuring the quality of bids, RFIs, RFPs, solution designs and technical responses. \n • \n Establish and govern the Pre-Sales operating model, embedding consistent processes for opportunity qualification, technical discovery, solution validation, customer engagement, documentation, handover and pipeline reviews, while maintaining clear visibility of activity, risks, priorities and outcomes. \n • \n Partner across Sky Business with Sales, Product, Commercial, Engineering, Tech Ops, PMO, Delivery and partner teams to ensure customer solutions are delivered seamlessly, while providing market insight, technical enablement and strategic support to customer-facing teams. \n • \n Build future capability by developing team skills through coaching, mentoring and structured development, fostering continuous improvement, driving enhancements to tools and ways of working, and shaping the future role of Pre-Sales as Sky Business expands its Mid-Market and Enterprise ambitions. \n\n \n What you’ll bring: \n \n You will be a collaborative, commercially minded and technically credible leader with a passion for helping customers solve business challenges through technology. Comfortable operating across Sales, technical teams, partners and senior customer stakeholders, you'll be equally effective shaping strategy and providing hands-on support on complex, high-value opportunities. \n\n • \n Leadership & Pre-Sales Expertise: Proven experience leading or coaching technical pre-sales, solution consulting, solution architecture or sales engineering teams, driving performance, development and prioritisation in a customer-focused environment. \n • \n Technical & Industry Knowledge: Strong understanding of B2B telecoms and managed services, including connectivity, SD-WAN/SASE, networking, WiFi, voice, mobile, security, cloud connectivity and modern hybrid IT architectures. \n • \n Customer & Sales Engagement: Demonstrated ability to lead senior customer conversations, support complex sales cycles, shape winning solutions, and drive technical engagement across bids, RFIs, RFPs and strategic opportunities. \n • \n Commercial & Solution Design Capability: Able to translate customer requirements into practical, technically robust and commercially viable solutions, balancing customer outcomes, delivery considerations, risk and revenue opportunities. \n • \n Stakeholder & Communication Skills: Excellent communication, presentation and stakeholder management skills, with experience working across customers, Sales, Product, Commercial, Engineering, Operations, Delivery teams and external partners. \n • \n Operational Excellence & Continuous Improvement: Experienced in using Salesforce and other CRM/reporting tools to manage pipeline visibility and performance, with a track record of improving processes, governance, documentation and ways of working within a technical sales environment. \n\n \n Benefits and perks \n There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here’s a taster: \n\n • \n Free Sky TV or NOW package, including Sky Sports and Sky Cinema \n\n\n • \n Pension package with up to 9% employer contribution \n\n\n • \n Private healthcare with mental health support \n\n\n • \n Aviva Digital GP and dental insurance \n\n\n • \n Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect \n\n\n • \n Sharesave and Tech schemes \n\n\n • \n A range of Sky VIP rewards and experiences \n\n \n How you’ll work: \n \n We've adopted a hybrid working approach to give more flexibility on where and how we work. This is a field-based role requiring you to travel across the UK. \n \n Who we are : \n \n We’re Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you’ll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. \n \n We’re an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. \n \n Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. \n \n To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position. \n \n To find out more about working with us, search #LifeAtSky on social media.

We're hiring someone early in their career to run enterprise software delivery alongside the founders - customer implementations, sprint coordination, requirements, UAT and go-live — at a UK SaaS company already shipping AI into production. \n \n Salary: £45,000 to £50,000 base, plus performance bonus and discretionary stock options. East Molesey, Surrey KT8, hybrid. \n \n About Arez \n Arez (a product of EarnFlex Ltd) is an enterprise SaaS platform transforming how field service, facilities management and security companies operate: reactive and planned maintenance, mobile patrols, workforce scheduling, inspections, compliance, customer portals and AI-powered automation, all from one integrated platform. Our customers range from growing service businesses to large enterprises running hundreds of engineers across thousands of sites. \n \n The opportunity: \n This is not a traditional project-management role. You'll wear multiple hats across product, delivery, technical sales, deployments and customer success, reporting directly to the founders and working daily with the engineering team and enterprise customers to turn ideas into shipped software. You'll take real ownership from day one, and as we grow there's a clear path into product, delivery and customer success leadership. \n \n What you'll do — delivery (primary) \n\n • Own customer onboarding and implementation projects, from kick-off to go-live\n, • Coordinate multiple software projects across engineering, QA, mobile and design\n, • Monitor sprint progress, spot delivery risks early, and remove blockers before they bite\n, • Attend workshops with enterprise customers, understand their workflows, and translate requirements into clear development tickets\n, • Run UAT and manage sign-off, making sure acceptance criteria are clear before build starts\n, • Keep customers proactively updated — at Arez, a client should never have to chase us\n\n \n What you'll do — sales support (secondary) \n\n • Support the sales team with product demos, follow-ups and pre-sales coordination\n, • Help prepare proposals, onboarding plans and client-facing materials\n, • Feed customer insight back into sales and product\n\n \n Essential \n\n • Right to work in the UK without sponsorship, and able to travel to client sites\n, • Excellent spoken and written English, and confident, professional client communication\n, • Strong organisation, close attention to detail, and the ability to juggle multiple projects\n, • A curious mindset and genuine interest in SaaS and technology\n, • 2–3 years as a business analyst, deployment manager, QA, technical support or similar — or a strong graduate ready to step up\n\n \n Desirable — we'll teach you the rest \n\n • A degree in Computer Science, Software Engineering or a similar technical field\n, • Exposure to UK facilities management, field service, M&E or security\n, • Familiarity with Jira, Agile/Scrum, APIs, SQL, Postman, Figma or SaaS tools\n\n \n Come from FM or field service? Read this bit \n We'd especially welcome helpdesk and contract support coordinators, compliance and PPM administrators, and CAFM system users. If you've spent two years inside a service business and thought "this software could be so much better," you already understand the hardest part of this job. \n \n Why Arez \n We sit at the front edge of applied AI — not talking about it, shipping it. While most enterprise software vendors are still writing strategy decks, we're already putting AI into production for customers running thousands of sites: intelligent scheduling, automated compliance, AI-assisted inspections, workflows that learn from how the business actually operates. You'll deliver that work alongside the founders and senior engineers, with real ownership from week one, and you'll work the way the best modern teams work, with AI in your daily toolkit rather than on a slide. \n \n Enterprise SaaS delivery plus genuine fluency in shipping AI products is what the next decade of technology careers will be built on. This is where you start. \n \n How to Apply: \n Apply here, or send your CV to careers@arez.io with a short note answering one question: tell us about a time you took a messy, half-explained request and turned it into something a team could actually build or act on. \n \n We welcome applications from people of all backgrounds and are committed to building an inclusive team.

Manpower are currently seeking an interim Market Quality Operations Manager, to work with our global FMCG client The Magnum Ice Cream Company and become an integral part of their fast-paced FMCG environment. \n The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to run for 3 months, requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to £63,000 to £75,000 per annum, pro rata, depending upon experience. \n The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. \n Quality is a key driver of competitive advantage in the Ice Cream business. The Market Quality Operation plays a crucial role in embedding a strong culture of quality within the business unit, ensuring every product delivers the best experience and delights our consumers. \n Key Responsibilities \n\n • Hold end-to-end cold-chain quality responsibility across the region, covering primary and secondary operations (warehousing and transportation) and tertiary operations (distributors, concessionaires, customers, cabinets and freezers).\n, • Ensure warehouse and transportation quality requirements are met, including external certification where applicable.\n, • Manage quality, audits, continuous improvement, metrics and external certification for Collaborative Manufacturers (CMs) and repackers.\n, • Act as a member of the BU Quality Leadership Team, partnering with local stakeholders.\n, • Communicate quality objectives, performance metrics and improvement initiatives to senior management and key stakeholders.\n, • Collaborate with cross-functional teams, customers and external stakeholders to resolve quality issues and drive continuous improvement.\n, • Investigate customer and consumer complaints, implement Corrective and Preventive Actions (CAPA), track CCPMU data and share trends and insights with the BULT.\n, • Build strong relationships with key customers to maintain end-to-end quality standards.\n, • Develop, implement and maintain the Quality Management System (QMS), ensuring product compliance with local legislation.\n, • Coordinate the development of relevant training materials.\n, • Manage compliance and regulatory matters with local and international regulatory bodies, including import and export requirements.\n, • Lead and execute Inter Company Quality Agreements (ICQAs) for imported products.\n, • Maintain an effective Change Management system to ensure business changes are appropriately managed.\n, • Investigate non-conformances and quality failures, lead Critical Event Processes and ensure improvements are identified, implemented and shared across the business.\n, • Manage critical consumer complaints and, where product safety or quality incidents arise in the marketplace, lead the local IMT and end-to-end investigation.\n\n Professional Skills & Competencies \n\n • Strong knowledge of food safety regulations and standards, including HACCP, FSSC 22000 and relevant food labelling requirements.\n, • Proven food quality management experience gained within food manufacturing, food retail or a related industry. Ice cream experience would be advantageous, but other food categories will be considered; chilled or frozen experience is not essential.\n, • Approximately 5–10 years of relevant experience, with the capability to operate effectively at a senior level.\n, • A solid understanding of manufacturing environments, processes and operational challenges. This experience does not have to have been gained within food manufacturing.\n, • Strong stakeholder-management and communication skills, with the ability to build effective relationships and manage multiple stakeholders across different functions and levels.\n, • Auditing experience and the ability to assess and manage product safety, quality and compliance risks.\n, • Experience working effectively in virtual and geographically dispersed teams.\n, • A proactive, flexible and continuous-improvement approach to quality management.\n\n

A bit about H&H Group \n \n Health & Happiness (H&H) Group is a publicly traded company, with established market positions in more than 14 countries in Asia-Pacific, Europe, North America and Oceania with over 3,000 team members working across the globe. Our vision is focused on premium nutrition and lifetime wellness. We have 3 business segments - Baby, Adult and Pet Nutrition and Care - supporting whole-family health and happiness across 7 international brands. \n \n On our journey to making a positive difference across the world, you will work with passionate people in an innovative and collaborative organization as we inspire wellness through purpose led careers. \n \n We are passionate about our customers and community and are looking for similar-minded talent to join us. As an equal opportunity employer, we care deeply about creating an inclusive workplace where our team members feel valued, respected, and empowered. \n \n \n \n Role Overview: \n \n\n • Within the context of a rapidly expanding company, you will be integrated in a dynamic, stimulating and constantly evolving environment. Based in our London office with some European travel.\n\n \n\n • Reporting to the Senior Regulatory & Quality Affairs Manager, you will support the continued development and maintenance of an effective Quality System and ensure that products comply with applicable regulatory and industry requirements across Europe.\n, • You will coordinate product release activities, OOS investigations, deviations, complaints, and manufacturer-led investigations. You will ensure contract manufacturers adhere to Quality Agreements and manage the relationships with them, including all change control activities.\n\n \n \n \n Key Responsibilities: \n \n Ensure compliance of H&H standards, processes, and regulatory requirements: \n \n\n • Ensure conformity of pet food and food supplement products sold in the UK and EU, taking into account all relevant standards and regulations.\n, • Write, implement, and update Standard Operating Procedures (SOPs).\n, • Coordinate product testing activities, including stability, microbiological testing, and palatability assessments.\n, • Generate and review production specifications with high accuracy and attention to detail.\n, • Manage specifications and out-of-specification (OOS) investigations.\n, • Review and maintain Certificates of Analysis (COAs).\n, • Oversee product release processes.\n, • Review and evaluate formulations to ensure regulatory compliance.\n, • Review labelling, marketing materials, packaging, and digital documentation to ensure compliance.\n, • Participate in relationships, meetings, and audits with Europe-wide contract manufacturers (CMs).\n, • Lead preparations for inspections and audits.\n, • Follow up on CAPAs and deviations and initiate and implement change controls through the eQMS.\n, • Review and investigate customer complaints.\n, • Engage in cross-functional activities and global projects.\n, • Provide quality expertise to internal stakeholders across Regulatory, Product Development, Operations, Sales, Customer Service, Digital, and Marketing teams.\n, • Communicate potential risks clearly and proactively, proposing appropriate solutions or alternatives.\n, • Continuously review processes and identify opportunities for improvement.\n, • Support and promote brand-specific benchmark standards.\n, • Collaborate with internal teams to manage safety-related reports (FSA, EFSA), internal data processing, and analysis.\n, • Stay up to date with regulatory and quality requirements and changes.\n, • Anticipate and implement legislative requirements as needed.\n, • Manage various business-driven projects.\n, • Continuously assess personal performance and discuss development through regular appraisals.\n, • Contribute to a positive, proactive, and collaborative workplace culture.\n\n \n \n \n Desired Skills and Experience: \n \n To make sure we are setting new starters up for success, we ask that you meet a few criteria relevant to the role to be considered for this opportunity: \n \n\n • A degree or equivalent in a science discipline.\n, • Minimum 5 years of experience in pet food, feed or food sectors, within Manufacturing, QA, QC.\n, • A solid working knowledge of Quality Systems, Risk Management and Compliance.\n, • Knowledge of UK and EU regulatory requirements for feed or food.\n, • International regulatory experience is an advantage.\n, • Experience working in a fast-paced environment.\n, • Excellent interpersonal, time management and organisational skills.\n, • Champion for process excellence and quality standards across operations.\n, • Experience in driving change, with a pragmatic and collaborative approach whilst maintaining quality standards.Cross-functional\n, • Cross functional problem solving and decision making, with a solutions-oriented mindset.\n, • Excellent verbal and written communication skills, with proficient computer skills.\n, • Results-driven, detail-oriented and proactive.\n, • Customer service oriented with a positive, flexible and diligent approach.\n, • Ability to work both independently and collaboratively.\n, • Comfort managing ambiguity and complex issues simultaneously.\n, • Strong ability to prioritise and organise in a fast-changing, high-pressure environment.\n, • Strategic mindset aligned with business objectives.\n\n \n \n \n Benefits: \n\n • H&H Group offers flexible, hybrid working. Our current Office days are Tuesday, Wednesday and Thursday\n, • Class Pass Gym Membership (28 credits per month)\n, • 25 Annual Leave days per year + 4 H&H Days + 1 work Birthday (after 1 year)\n, • 40% discount for UK Brands\n, • Pension\n, • Health Insurance\n, • Life Insurance\n, • Private Dental Insurance\n, • Dog-friendly office.\n, • Coffee shop within the building.\n\n \n \n \n \n H&H Group believes in the benefits of a diverse and inclusive workplace and aims to reflect the varied cultures within which we exist. We are committed to providing a working environment that is free from discrimination and harassment, creating a safe and inclusive environment for all. \n \n We encourage applications from people of all ages, nationalities, religions, racial and gender identities, sexual orientations, abilities and cultures, and our hiring decisions will be based on business needs, position requirements, and the qualifications and experience of individuals. If you require support or assistance during the application process, please notify us at the time of application and we will be sure to enable reasonable adjustments where suitable. \n If you have what it takes, please apply via the online portal and we will be in touch soon. We move quickly and may fill the role prior to the application close date, so we suggest you get in touch today! \n Salary and benefits will be competitive and commensurate with experience. All personal data collected is for recruitment purposes only.

Founded in 2003 Wasabi's vision is to lovingly create and serve delicious Asian food for a busy nation.Wasabi now has 42 thriving restaurants across London and major UK cities and 4 in New York and in 2019, we introduced Wasabi Home Ben to the grocery channel , launch ing exclusively in Sainsbury's . Building on that success, the grocery business broadened its reach to Tesco in September 2022, followed by exciting launches in Co-op and Morrisons in 2024. Wasabi grocery has seen phenomenal growth and is now a £62m RSV brand. Wasabi proudly stands as the No. 2 chilled ready-meal brand in the market , consistently attracting new customers to the category through an innovative East Asian range.Wasabi's menu is celebrated for its unique character, exceptional freshness, and bold flavours. Our diverse range is designed to delight a wide audience, delivering both comfort and excitement with every bite.We have an ambitious 5-year growth strategy, focusing on new restaurants, franchise partnerships, and international expansion.As we prepare for our next phase of growth and innovation, we have an incredibly exciting opportunity for a Customer Insights Manager to join our Team based in Park Royal.The Role:The incumbent will be accountable for developing and embedding a best-in-class customer and consumer insight capability across Wasabi's restaurant and grocery businesses.The role will translate customer behaviour, commercial performance, consumer trends, customer feedback and market data into clear, actionable insight that informs key commercial decisions, including product development, menu strategy, pricing, marketing investment and retail range optimisation.This role sits within the Commercial & Marketing Team, acting as the central owner of customer, consumer and market insight, ensuring insight is used consistently to shape strategy and deliver business growth.Key Responsibilities:Identify new growth opportunities through customer, consumer and market insight helping drive strategic and commercial decisionsDeliver clear, actionable reporting across customer experience, brand performance, product and commercial strategyBuild, manage and influence relationships with senior stakeholders across Marketing, Commercial and Operations challenging thinking and driving evidence-based decision makingLead and evolve customer feedback programmes including surveys, reviews, NPS and mystery shopping to ensure the voice of the customer informs business decisionsAnalyse customer and market data to identify trends, opportunities and performance driversPartner with marketing, product and operational teams to translate insight into commercially focused recommendationsLead consumer research projects including product testing, concept testing and pricing studies to ensure the voice of the consumer is embedded in the businessTrack and translate brand health, consumer behaviour and market trends across restaurant and grocery channelsDevelop dashboards and reporting tools using multiple data sources including CRM, EPOS and digital analyticsWork cross-functionally with Marketing, Operations, Finance and Commercial teams to embed insight into decision-makingManage external consumer research agencies and insight partners to ensure high-quality delivery and valueOur Requirements:Previous experience in consumer insights, analytics, market research or strategyExperience within FMCG, QSR or food retail environments preferredStrong quantitative and qualitative research expertiseExperience managing research agencies and insight platformsAbility to translate complex and multi-source data into clear, commercially relevant insightComfortable with PowerBI tool, CRM platforms, digital analytics tools and customer feedback platforms.Strong stakeholder management and influencing skillsExperience working in fast-paced, entrepreneurial environmentsCommercially curious and outcome-focusedStrong analytical and structured thinkingClear and confident communicatorPragmatic and action-orientedComfortable working with ambiguity and driving clarityIn return we provide:A great working environmentPension schemeTarget BonusRefer A Friend SchemeFree Sushi or hot food (vegan options available)50% discount in our BranchesEmployee Assistant ProgrammeHybrid working modelLong Service AwardsWagestream - a financial wellbeing benefit that lets you access your pay as you earn it in real time and manage savingsLife AssuranceElectric Vehicle Scheme through OctapusCycle To WorkFree on-site parkingA variety of discounts (shopping, food & drink, entertainment and health & fitness) through Perkbox andThe opportunity to develop your skills within a growing company.Our people make us who we are. Join a company where you'll have the opportunity to work for a growing company and build a real career.COME ROLL WITH US!TPBN1_UKTJ

ABOUT DELICE DE FRANCE:A trusted leader in high quality frozen bakery products, helping bring exceptional quality to customers across the UK. As part of our sales team, you'll build strong customer relationships, identify new business opportunities, and promote a range of over 700 bakery products. If you're passionate about sales, enjoy working in a fast-paced environment, and want to be part of a company that values ambition, teamwork, and career development, we'd love to hear from you.PURPOSE OF CHANNEL MANAGER JUNIOR:To manage national & key accounts in your allocated Channel / Sector.To engage, support & brief Channel Sales Managers & Sales Development Representatives on accounts that they cover at site level within your ledger.To create & provide all relevant information to ensure that the Customer Engagement team are fully briefed & able to execute the sales plan.Understand the Customers world.REPORTING AND KEY RELATIONSHIPS OF CHANNEL MANAGER JUNIOR:The Channel Manager will report to the Channel Lead (Controller or Senior)Key business contact in customer network: Buyers, Chefs, Supply Chain, Marketing, Finance, Sales, Operations.Target contacts: Buying Directors, NPD teams, Chefs, Associations.Internal teams: Channel Team, Business Insights, Finance Team, Ecommerce Team, Customer Engagement Team, Product Team, Marketing, Operations, Supply Chain, Technical & Quality Control, Chefs.DUTIES AND RESPONSIBILITIES OF A CHANNEL MANAGER JUNIOR:STRATEGYOwn, develop & execute a LIVE strategic Sector plan work and review regularly with Line manager & Business Insights.Work with field sales to ensure the Sector plan is relevant & aligned collective collaboration is key.Deliver the agreed strategic plan by sector for the account portfolio you are responsible for, including the development & retention of existing business & new business opportunities.Provide a detailed period brief (templated) for any accounts that have Field coverage & / or Customer Engagement contact.Work with the Channel / Field Sales and Customer Engagement teams to design and implement tactical activity in your accounts to support your account plan aligned and agreed 3 months in advance. Deliver sales forecast and revenue, EBIT from assigned national or development accounts.Customer Contact Strategy Get inside your customers world to fully understand it & how DDF can best access & maximise the opportunity.Ensure pricing defensibility implemented & maintained across the account portfolio / channel.Share good & best practice across the Channel Team to ensure that all opportunities areWork collaboratively across the Sales function & Business Insights to ensure that all Channel / Sector opportunities & learnings are taken into consideration and applied through the Channel / Sector strategic plan.ACCOUNT MANAGEMENTDevelop an Account Plan for Each Customer in line with the Company / Business Unit Plan to deliver Sales Value Target & MarginEBIT forecast and budget within each customer across your account portfolio. This plan is to develop into a JBP with key customers Aligned to Buys / Customers own KPIs (Easy to do business with).Devise, implement & execute a promotional plan which will include NPD, promotional offers and menu development & listings aligned to customers strategic direction / focus & development plans.Accountable for completion of written correspondence (contact reports 48hrs post call) regarding meetings, proposals, re-negotiations, presentations. File & documentation to be stored centrally (S:DRIVE).Ensure all customer communication is completed & actioned in a timely manner with account file updated post each meeting, site visit or electronic / phone communication.Pro-actively manage your account portfolio from a credit perspective to ensure that disputes, queries etc, are promptly resolved, aged debt is kept to the minimum and maximum sites are available to trade at all times.Manage your accounts payment terms to the benefit of DDF, strive for 30 days EOM and adherence to those terms.Identify & implement ways in which to service customers that will deliver incremental profit; RTM strategy, product mix, electronic trading, Field / Customer Engagement Team support etc.Quarterly review of account profitability through latest business case mechanic by SKU with all terms included.On a quarterly basis present your business plan for your account portfolio to the senior sales management team supported by quarterly account profitability review.Create an account contact matrix for your portfolio detailing all required meetings by account along with the required frequency. In addition site visits to be completed on a monthly basis to ensure a full understanding of your customers business & relevance of any proposed listings / activities. Matrix & plan to be signed off & reviewed regularly by Channel Lead.Regular review of contracts, where terms are in place they must have a dated contract to support. Any contracts up for renewal must be submitted through business case & only approved business cases and agreed contract terms are to be implemented, documented and field with Business Insights.Work closely with Supply Chain to ensure OTIF delivery - provide regular forecasts of key SKUs for key customers.Implement Price Increase within briefed timelines & in full.Brief product specification changes to relevant customers as provided by Technical & Quality Control.Manage product assortments attached to your accounts. Ensure that on restricted assortments, alternative products are available to support on-going supply for any OOS or delists.Ensure customers are fully briefed on delists in a timely manner & that alternative SKUs are secured.Deliver ROI on any equipment placements within your accounts, where a site or account falls below required ROI levels you are required to take action to resolve.Focused plan on forecast management with reference to seasonality etc.Development and retention of existing business and new business opportunities. Sector specificAccountable to ensure customers and their units are on the correct pricing levels as agreed to avoid any credits and proactively manage credit risk customers. (Linked to finance to ensure accounts run smoothly).Finance engagement - Constantly review margins / EBITbeing achieved versus targets, reduce/manage credit risk customers, ensure pricing on file is correct at each customer level to avoid unnecessary credits, and look for ways in which to service customers which will deliver incremental profit; through an RTM strategy, customer product mix, electronic trading, Field / Customer Engagement Team support, central distribution.FINANCIAL RESPONSIBILITYThe individual will have responsibility for managing a min of £5m+ sales value across a range of customers and the appropriate margin target assigned to those customers.Accountable for financial 1-2-1 account management with Head of Business Insights / Business Insights Business Partner monthly.Price increase management Review all options for price increase with customers annually, or as requested.Reporting performance and proposing range rationalisation / margin enhancement at all levels by product management.Challenges oneself to fully understand ROI & Customer P&Ls Able to present these at Exec level to the key stakeholders.DESCISION MAKING LEVEL/ COMPLEXITYStrategic Planning understand the bigger picture. Taking a holistic view and setting clear direction to the route to be taken to deliver your plan.The individual will be required to lead & manage financial proposals together to win, retain and/or re-negotiate existing/new customers. Manage all areas of What if Investment, ROI, Promotions, Contracts, Key influencers.NPD Management Clear thinking in the deletion / origination of NPD.PEOPLE MANAGEMENT RESPONSIBILITYNot Applicable as part of this role.BENEFITS OF A CHANNEL MANAGER JUNIOR:Competitive Company Pension SchemeCompany Life Assurance for added peace of mindCompany Car or Car AllowanceFree On-Site ParkingEmployee Referral SchemeLong Service Recognition & AwardsGenerous 50% Staff Discount on Company ProductsEyecare Voucher SchemeEmployee Assistance Programme (EAP) including:24/7 confidential support lineAccess to our Wellbeing App, offering health and wellbeing resources, exclusive discounts, and employee perksSKILLS & EXPERIENCE OF A CHANNEL MANAGER JUNIOR:Ideally degree educated (Business discipline).Experience of National Account Management (ideally in a food related business).Sales experience & Sales Skill.Team Player.Dynamic Go Getter Highly Motivated.Good Communicator.Strategic Thinker, Active Doer.Flexible & Nimble to Change.Strong negotiation skills and the ability to influence & present at all levels.Highly developed Presentation skills.Clear confident communication skills both verbal and written.Highly developed numerical skills, complete P&L understanding to Senior Management level.General interest in people.Demonstrable drive and enthusiasm.Highly mobile as role will require significant travel across the UK.KEY MEASURES OF A CHANNEL MANAGER JUNIOR:Business Strategy & Customer Plans- Live Monthly - KPI Performance Tracker.Key Customer / End user Contact strategy Managing the chain and key decision makers.Sales Reporting Tools Daily Sales Reporting Sales & Margins Actuals v Targets.Total accountability / Management LTA/Settlement Discount Measures in line with contractual obligations.Development Of Development / Marketing Plan in line with contracts, and or use of marketing promotional plans.Account Plan objectives set versus achievements.This role would suit someone with experience in National Account Management, Channel Management, Key Account Management, Business Development, Food Service, Retail and/ or FMCG Sales.TPBN1_UKTJ

A fast-growing, international technology business operating within the consumer electronics sector is looking for an Amazon PPC Manager to join its E-Commerce team.This is a permanent, full-time, office-based position located at the company's Head Office near Wembley in North West London.The role is ideally suited to a commercially minded PPC professional with at least three years' experience managing Amazon PPC and paid search campaigns from a brand-side or trading environment, where you have been responsible for driving sales of your own products rather than working within an agency.Working closely with the Head of E-Commerce and wider E-Commerce team, you will take ownership of the company's global Amazon Advertising strategy across the UK, Europe and the USA. The primary focus will be driving product visibility, supporting new product launches and delivering profitable sales growth across Amazon, while maintaining a strong focus on ROAS, ACOS and overall campaign performance. This is a standalone specialist role offering a high level of autonomy, where you will have the opportunity to shape PPC strategy, identify new growth opportunities and make a measurable commercial impact within a growing international business.Key responsibilities as the Amazon PPC Manager will include planning, managing and optimising Amazon PPC campaigns, monitoring campaign performance and budgets, analysing results to identify opportunities for growth, supporting new product launches, working alongside external advertising partners, and producing regular performance reports for stakeholders across the business. You will also collaborate with internal teams to ensure advertising activity supports wider commercial objectives and continues to deliver strong returns.The successful candidate will have at least three years' experience managing Amazon PPC and paid search campaigns within a brand-side trading environment, with a proven track record of delivering commercially successful campaigns. Strong knowledge of Amazon Advertising and marketplace marketing is essential, alongside excellent analytical skills and a commercial mindset. Experience with Amazon DSP, Amazon Marketing Cloud (AMC), paid social or other marketplace advertising would be advantageous, as would previous experience within the technology or consumer electronics sector.This is an excellent opportunity for an experienced Amazon PPC professional who enjoys taking ownership, working autonomously and influencing commercial performance within a fast-paced international business during an exciting period of growth.The salary on offer is up to £60,000 per annum, dependent on experience.This role may also be suitable for candidates with experience as an Amazon Advertising Manager, Amazon PPC Manager, Retail Media Manager, Performance Marketing Manager, Senior PPC Manager, PPC Manager, PPC Specialist, Paid Search Manager, Marketplace Marketing Manager, Digital Performance Marketing Manager or similar.TPBN1_UKTJ

ABOUT DELICE DE FRANCE:A trusted leader in high quality frozen bakery products, helping bring exceptional quality to customers across the UK. As part of our sales team, you'll build strong customer relationships, identify new business opportunities, and promote a range of over 700 bakery products. If you're passionate about sales, enjoy working in a fast-paced environment, and want to be part of a company that values ambition, teamwork, and career development, we'd love to hear from you.PURPOSE OF CHANNEL MANAGER:To manage national & key accounts in your allocated Channel / Sector.To engage, support & brief Channel Sales Managers & Sales Development Representatives on accounts that they cover at site level within your ledger.To create & provide all relevant information to ensure that the Customer Engagement team are fully briefed & able to execute the sales plan.Understand the Customers world.REPORTING AND KEY RELATIONSHIPS OF A CHANNEL MANAGER:The Channel Manager will report to the Channel Lead (Controller or Senior).Key business contact in customer network: Buyers, Chefs, Supply Chain, Marketing, Finance, Sales, Operations.Target contacts: Buying Directors, NPD teams, Chefs, Associations.Internal teams: Channel Team, Business Insights, Finance Team, Ecommerce Team, Customer Engagement Team, Product Team, Marketing, Operations, Supply Chain, Technical & Quality Control, Chefs.DUTIES AND RESPONSIBILITIES OF A CHANNEL MANAGER:STRATEGYOwn, develop & execute a LIVE strategic Sector plan work and review regularly with Line manager & Business Insights.Work with field sales to ensure the Sector plan is relevant & aligned collective collaboration is key.Deliver the agreed strategic plan by sector for the account portfolio you are responsible for, including the development & retention of existing business & new business opportunities.Provide a detailed period brief (templated) for any accounts that have Field coverage & / or Customer Engagement contact.Work with the Channel / Field Sales and Customer Engagement teams to design and implement tactical activity in your accounts to support your account plan aligned and agreed 3 months in advance. Deliver sales forecast and revenue, EBIT from assigned national or development accounts.Customer Contact Strategy Get inside your customers world to fully understand it & how DDF can best access & maximise the opportunity.Ensure pricing defensibility implemented & maintained across the account portfolio / channel.Share good & best practice across the Channel Team to ensure that all opportunities are maximised.Work collaboratively across the Sales function & Business Insights to ensure that all Channel / Sector opportunities & learnings are taken into consideration and applied through the Channel / Sector strategic plan.ACCOUNT MANAGEMENTDevelop an Account Plan for Each Customer in line with the Company / Business Unit Plan to deliver Sales Value Target & Margin EBIT forecast and budget within each customer across your account portfolio. This plan is to develop into a JBP with key customers Aligned to Buys / Customers own KPIs (Easy to do business with).Devise, implement & execute a promotional plan which will include NPD, promotional offers and menu development & listings aligned to customers strategic direction / focus & development plans.Accountable for completion of written correspondence (contact reports 48hrs post call) regarding meetings, proposals, re-negotiations, presentations. File & documentation to be stored centrally (S:DRIVE).Ensure all customer communication is completed & actioned in a timely manner with account file updated post each meeting, site visit or electronic / phone communication.Pro-actively manage your account portfolio from a credit perspective to ensure that disputes, queries etc, are promptly resolved, aged debt is kept to the minimum and maximum sites are available to trade at all times.Manage your accounts payment terms to the benefit of DDF, strive for 30 days EOM and adherence to those terms.Identify & implement ways in which to service customers that will deliver incremental profit; RTM strategy, product mix, electronic trading, Field / Customer Engagement Team support etc.Quarterly review of account profitability through latest business case mechanic by SKU with all terms included.On a quarterly basis present your business plan for your account portfolio to the senior sales management team supported by quarterly account profitability review.Create an account contact matrix for your portfolio detailing all required meetings by account along with the required frequency. In addition site visits to be completed on a monthly basis to ensure a full understanding of your customers business & relevance of any proposed listings / activities. Matrix & plan to be signed off & reviewed regularly by Channel Lead.Regular review of contracts, where terms are in place they must have a dated contract to support. Any contracts up for renewal must be submitted through business case & only approved business cases and agreed contract terms are to be implemented, documented and field with Business Insights.Work closely with Supply Chain to ensure OTIF delivery - provide regular forecasts of key SKUs for key customers.Implement Price Increase within briefed timelines & in full.Brief product specification changes to relevant customers as provided by Technical & Quality Control.Manage product assortments attached to your accounts. Ensure that on restricted assortments, alternative products are available to support on-going supply for any OOS or delists.Ensure customers are fully briefed on delists in a timely manner & that alternative SKUs are secured.Deliver ROI on any equipment placements within your accounts, where a site or account falls below required ROI levels you are required to take action to resolve.Focused plan on forecast management with reference to seasonality etc.Development and retention of existing business and new business opportunities. Sector specific range creation.Accountable to ensure customers and their units are on the correct pricing levels as agreed to avoid any credits and proactively manage credit risk customers. (Linked to finance to ensure accounts run smoothly).Finance engagement - Constantly review margins / EBIT being achieved versus targets, reduce/manage credit risk customers, ensure pricing on file is correct at each customer level to avoid unnecessary credits, and look for ways in which to service customers which will deliver incremental profit; through an RTM strategy, customer product mix, electronic trading, Field / Customer Engagement Team support, central distribution.FINANCIAL RESPONSIBILITYThe individual will have responsibility for managing a min of £5m+ sales value across a range of customers and the appropriate margin target assigned to those customers.Accountable for financial 1-2-1 account management with Head of Business Insights / Business Insights Business Partner monthly.Price increase management Review all options for price increase with customers annually, or as requested.Reporting performance and proposing range rationalisation / margin enhancement at all levels by product management.Challenges oneself to fully understand ROI & Customer P&Ls Able to present these at Exec level to the key stakeholders.DECISION MAKING LEVEL/COMPLEXITYStrategic Planning understand the bigger picture. Taking a holistic view and setting clear direction to the route to be taken to deliver your plan.The individual will be required to lead & manage financial proposals together to win, retain and/or re-negotiate existing/new customers. Manage all areas of What if Investment, ROI, Promotions, Contracts, Key influencers.NPD Management Clear thinking in the deletion / origination of NPD.PEOPLE MANAGEMENT RESPONSBIBILITYYesBENEFITS OF A CHANNEL MANAGER:Competitive Company Pension SchemeCompany Life Assurance for added peace of mindCompany Car or Car AllowanceFree On-Site ParkingEmployee Referral SchemeLong Service Recognition & AwardsGenerous 50% Staff Discount on Company ProductsEyecare Voucher SchemeEmployee Assistance Programme (EAP) including:24/7 confidential support lineAccess to our Wellbeing App, offering health and wellbeing resources, exclusive discounts, and employee perksSKILLS & EXPERIENCEIdeally degree educated (Business discipline).Experience of National Account Management (ideally in a food related business).Sales experience & Sales Skill.Team Player.Dynamic Go Getter Highly Motivated.Good Communicator.Strategic Thinker, Active Doer.Flexible & Nimble to Change.Strong negotiation skills and the ability to influence & present at all levels.Highly developed Presentation skills.Clear confident communication skills both verbal and written.Highly developed numerical skills, complete P&L understanding to Senior Management level.General interest in people.Demonstrable drive and enthusiasm.Highly mobile as role will require significant travel across the UK.KEY MEASURESBusiness Strategy & Customer Plans- Live Monthly - KPI Performance Tracker.Key Customer / End user Contact strategy Managing the chain and key decision makers.Sales Reporting Tools Daily Sales Reporting Sales & Margins Actuals v Targets.Total accountability / Management LTA/Settlement Discount Measures in line with contractual obligations.Development Of Development / Marketing Plan in line with contracts, and or use of marketing promotional plans.Account Plan objectives set versus achievements.This role would suit someone with experience in National Account Management, Channel Management, Key Account Management, Business Development, Food Service, Retail and/ or FMCG Sales.TPBN1_UKTJ

A position for a Technical Director role based in Catterick Garrison, North Yorkshire has become available, with a leading UK supplier and distributor of electronic components and value-added technical solutions. We are currently recruiting on behalf of a well-established electronics distribution and technology solutions business that works with world-leading manufacturers across custom batteries, power supplies, semiconductors, displays, electromechanical components, IoT devices, microcontrollers, PCBs and EV charging solutions. My client is backed by NVM Private Equity following a £24m management buyout, which continues to strengthen its position as a trusted technical distribution and design-led solutions partner. The Technical Director job, based in Catterick Garrison, North Yorkshire, will report directly to the CEO and sit as part of the Senior Management Team (SMT), leading the technical team while driving product strategy, design funnel growth, supplier engagement, and technical sales support across the Group. Ideal candidates for the Technical Director job will have experience in the following areas: Leading and developing technical and/or sales teams, including coaching, performance management and recruitment. Managing a sustainable design funnel and converting projects into design wins and production business. Creating and implementing product strategies that support sales growth and market share objectives. Working closely with Sales, Account Management and Purchasing teams to maximise commercial opportunities and maintain profitable margins. Developing strong relationships with customers, suppliers and key stakeholders at a senior level. Managing supplier growth plans, quarterly business reviews (QBRs), and identifying opportunities for new franchise partnerships. Providing technical support throughout the product design cycle, from evaluation and testing through to production and long-term customer support. Driving KPIs, reporting performance metrics to SMT and Board level, and ensuring high levels of team performance. Acting as the technical expert within a designated technology sector and identifying emerging market trends and technologies. Supporting marketing activities including webinars, exhibitions, social media campaigns and supplier-focused promotional activities. The successful candidate will ideally possess: Extensive knowledge and expertise within a relevant electronics technology area. Experience within electronics distribution, franchise distribution, or electronic component sales. A strong commercial mindset with the ability to drive revenue growth and design-win activity. Experience working directly with OEM customers and supporting product design-in activities. An Electronics or Engineering degree, or equivalent qualification (desirable). This is a fantastic opportunity for an experienced Technical Manager, Applications Engineering Manager, Business Development Director, or Senior Technical Sales professional looking to take on a strategic leadership role within a growing and highly respected electronics group. To apply for this Technical Director role in Catterick Garrison, North Yorkshire, please contact Tony Broadhurst on 01582 878841 or email quoting reference TDB1343. Alternatively, we welcome conversations regarding similar opportunities within Technical Leadership, Engineering Management, and Electronics Distribution sectors. TPBN1_UKTJ

Senior Product Manager – Customer Experience £72,000 + bonus Remote-first Monthly team meet-ups in Yorkshire We’re partnering with a major UK consumer business that’s investing heavily in its digital products and transforming how millions of customers interact with its services. They’re looking for a Senior Product Manager to take ownership of three closely connected areas: their customer app, customer contact experience and an evolving premium B2B proposition. This is a proper senior product role. You’ll inherit a growing team, shape the longer-term vision and bring clarity to several major programmes competing for attention, investment and technology capacity. What you’ll be doing: • Defining the product vision and roadmap across the customer app, contact channels and premium services, • Creating a more connected, intuitive and self-serve customer experience, • Leading discovery to understand customer problems, validate opportunities and influence investment decisions, • Helping shape the balance between digital self-service and human support, • Supporting a significant cloud-based customer contact and CRM transformation, • Owning product OKRs and ensuring roadmaps are tied to measurable customer and commercial outcomes, • Working closely with Technology, UX, Architecture, Operations and Commercial teams, • Coaching and developing Product Managers while building a high-performing product culture, • Managing competing priorities and making clear, evidence-led decisions when capacity is limited, • Taking complex product challenges and turning them into a clear direction people can get behind What we’re looking for: • Strong experience operating as a Senior Product Manager within a complex, customer-facing organisation, • Experience owning digital products across the full lifecycle, ideally including mobile apps, customer contact or self-service journeys, • A track record of shaping product strategy as well as leading hands-on delivery, • Strong discovery skills and a genuinely customer-led approach, • Confidence working with senior stakeholders and challenging priorities when needed, • Experience coaching Product Managers and improving product ways of working, • The ability to connect customer needs, operational realities and commercial opportunities, • A strong data mindset, with experience using insight to shape decisions and measure outcomes, • Exposure to cloud platforms, CRM transformation or contact-centre technology would be a bonus Why consider it? You’ll be joining at a point of real change, with the opportunity to influence products used at significant scale and help shape a growing product function. There’s plenty already happening, but equally plenty still to define. If you enjoy creating clarity from complexity, developing teams and building products that make everyday customer experiences simpler, this should be right up your street. £72,000 + bonus, remote-first working and monthly team meet-ups. Interested? Apply now or drop me a message for a confidential chat.

The Little Door & Co Welcome to the house party. At The Little Door & Co, we create apartment-style spaces where guests feel like theyve walked into a friends home relaxed, cared for, and ready for an unforgettable night. We are late night driven and we like to think we host the best house parties in London. Were looking for a Bar Manager to lead our bars, inspire the team, and ensure every drink served reflects the warmth, creativity and quality were known for. The role As Bar Manager, youre responsible for operating and managing all bars within the venue. You create an environment thats welcoming, energetic and unmistakably Little Door & Co for both guests and team. You lead from the front, investing in your teams growth while protecting standards, margins and systems behind the scenes. From stock control and compliance to innovation and menu development, you take full ownership of the bars performance commercially and culturally. Youre as passionate about people as you are about product. What were looking for Someone who: leads with energy and authority takes full ownership of their department has a sharp commercial mindset cares deeply about product quality loves developing and inspiring others notices every detail behind and in front of the bar brings creativity while respecting structure thrives in a fast-paced environment Youll be organised, charismatic and meticulous able to deliver exceptional drinks while keeping tight control of systems, stock and standards. What youll be doing Representing The Little Door & Co values in every shift Leading and developing the bar team through regular training and appraisals Ensuring every drink meets company specs correct garnish, glassware and presentation Maintaining exceptional cleanliness and organisation behind and in front of the bar Taking full ownership of stock control, stocktakes and accurate reporting Managing product rotation, par levels and glassware levels Monitoring Wet GPs and positively influencing commercial performance Preparing financial and stock reports highlighting trends and variances Ensuring all sponsorship agreements are upheld and training delivered where required Ensuring EPOS accuracy and investigating any till discrepancies Maintaining all bar equipment and reporting issues promptly Leading recruitment, onboarding and retention for the bar department Ensuring all bartenders have full working knowledge of house and classic specs Keeping purchasing within agreed budgets and following company protocol Acting as Duty Manager in the absence of senior management Overseeing opening, closing and cleaning procedures with a clear audit trail Inspiring pride, professionalism and personality within the bar team Previous Bar Manager or Senior Bar Supervisor experience in a high-volume venue Strong understanding of stock management,ordering and bar financials Experience developing cocktail menus and maintaining specs Proven ability to train and develop bartenders A natural host who thrives in late-night hospitality Ensuring the bar and team are always House Proud Sound like your kind of place? If youre ready to lead the bar, shape the drinks, and keep the party flowing all night long, wed love to meet you. Come knock. TPBN1_UKCT

Supply Chain Manager within FMCG Do you have import experience within movement of goods? Do you have team management experience or looking to step up to be in management? If yes, please read the below, this could be the perfect role for you! Location: Kingston with limited parking, very close to town centre and train/bus links Hours: Flexible working hours, start between 8:30-10 am, finish between 4:30-6 pm Hybrid working - 3 days in the office, 2 at home Salary: £45k to £55k plus generous list of benefits including 25 days plus BH, free product samples and new product testing sessions and real opportunities to grow in your career and develop your skills Join my client, a leading organisation with over 30 years of dedication to health and sustainability! They are on the lookout for a dynamic Supply Chain & Logistics Manager to join their growing family business and help drive their dedicated small logistics team. As a Supply Chain & Logistics Manager, you will play a vital role in the end-to-end coordination of inventory management, importing, warehouse operations, and logistics. Your mission? To ensure optimal stock levels, efficient processes, timely imports, and flawless deliveries, all while maintaining strong cost control. Key Responsibilities: Stock Control & Inventory Management Ensure accurate stock levels across all warehouses Monitor stock ageing, shelf life, and batch control Manage slow-moving and obsolete inventory Collaborate with Sales and Finance to forecast stock requirements Maintain ERP (NetSuite) data accuracyImporting & Exporting Liaise with suppliers and freight forwarders Coordinate freight bookings and oversee customs clearance Ensure compliance with import regulations Work with the operations team to ensure accurate export documentationTransport & Logistics Reduce freight costs through strategic negotiation and planning Ensure on-time-in-full (OTIF) delivery performanceReporting & Performance Develop and monitor KPIs Report supply chain performance to senior management Identify and implement process improvementsTeam Leadership Set clear performance objectives and conduct training Foster a culture of accountability and continuous improvement Skills & Experience Required: Essential Good Excel reporting skills - you will be tested on this Experience in supply chain or logistics Good stock control and inventory management experience Experience with importing and international freight Proficient with ERP systems, Netsuite or similarDesirable Demand planning experience 3PL management experience Negotiating skills Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

E-Commerce Manager Location: West London Salary: Circa £65,000 DOE + Quarterly & Annual Bonus + Private Medical + Pension + Life Assurance + 25 Days Holiday E-Commerce Manager | Digital Trading Manager | Online Trading Manager | Digital Commerce Manager | Marketplace Manager | D2C | B2C | Omnichannel | Performance Marketing | CRO | Google Analytics | Google Shopping | Affiliate Marketing | TikTok Shop | eBay | Shopify | Magento | WooCommerce | Customer Journey | Digital Strategy An outstanding opportunity has arisen for an experienced E-Commerce Manager to join a successful international consumer brand with ambitious growth plans. This role would suit someone who has successfully grown online sales within a premium retail, consumer goods, home, lifestyle, FMCG, furniture, technology, fashion or D2C business and enjoys combining commercial strategy with hands-on digital trading. Working closely with the Head of E-Commerce and senior leadership team, you'll be responsible for driving online revenue growth, improving website performance, increasing customer acquisition, optimising conversion rates and identifying new digital opportunities across multiple online channels. You'll inherit a successful e-commerce operation with significant marketing investment and play a key role in delivering ambitious online growth over the next five years. Key Responsibilities Develop and deliver the UK e-commerce strategy. Own the annual trading, promotional and campaign calendar. Drive profitable online revenue growth across all digital channels. Increase Conversion Rate Optimisation (CRO), Average Order Value (AOV) and Customer Lifetime Value (CLV). Optimise the online customer journey and user experience. Manage digital merchandising and website trading performance. Oversee product information, pricing, imagery, content and product feeds. Identify new marketplace opportunities including TikTok Shop, eBay and emerging digital channels. Manage Google Shopping, affiliate marketing, paid media and performance marketing activity. Maximise Return on Advertising Spend (ROAS). Analyse website performance using Google Analytics, reporting dashboards and commercial KPIs. Deliver actionable insight to improve sales, traffic and conversion. Manage external agencies and digital partners. Work closely with Marketing, Commercial, Operations and Customer Service teams. Build relationships with international stakeholders. Manage third-party logistics relationships and continually improve operational performance. Monitor competitor activity and emerging e-commerce trends. About You We're looking for someone who combines commercial thinking with digital expertise. You'll likely have experience as: E-Commerce Manager Digital Trading Manager Online Trading Manager Digital Commerce Manager Marketplace Manager Ecommerce Trading Manager Head of E-Commerce (SME) Senior E-Commerce Executive ready to step up You'll also have: Proven experience growing D2C and B2C online sales. Strong website management experience. Experience of Shopify, Magento, Salesforce Commerce Cloud, Adobe Commerce, WooCommerce or similar e-commerce platforms. Excellent Google Analytics knowledge. Experience managing performance marketing campaigns delivering excellent ROAS. Experience managing Google Shopping, affiliate programmes and paid digital channels. Marketplace experience including TikTok Shop, eBay or Amazon. Strong commercial analysis skills. Budget management experience. Excellent stakeholder management skills. Strong project management and organisational ability. A proactive, hands-on approach with a passion for delivering continuous improvement. Why Apply? Circa £65,000 basic salary (DOE) Quarterly performance bonus Annual company bonus Private medical insurance Company pension Life assurance 25 days holiday plus bank holidays Ongoing career development Join a recognised international premium consumer brand Significant marketing investment Opportunity to shape the future of a rapidly growing e-commerce business High-profile role with genuine progression opportunities If you're passionate about e-commerce, digital trading, online growth, performance marketing and delivering outstanding customer experiences, we'd love to hear from you. Mandeville is acting as an Employment Agency in relation to this vacancy

Agile Delivery Manager - Broadcast Media Sector (must have broadcast media content supply chain experience) Location: London/UK (Hybrid Flexible approx. 1-3dpw on site) Type: Contract 6 months initially- Outside IR35 - Approx 450pd Availability - ASAP or within 2 weeks notice Agile Delivery Manager required to work with one of the UK's most dynamic broadcast media technology environments. We're looking for an Agile Delivery Manager with proven experience in the broadcast and media sector, specifically across content supply chain technology and operations. Approx 5+ years within the UK broadcast media and entertainment industry and a minimum of 3 years experience working in similar Agile Delivery Manager positions (including Scrum/Scrum Master experience, ScrumMaster CSM ideal). Looking for experience delivering large, multi-year media technology projects/programmes. You should be comfortable matrix managing distributed teams of 10+ such as software development/engineering, business analysts, solution architects, data analysts etc as well as senior Stakeholder client engagement (up to CTO). About the Role As an Agile Delivery Manager, you'll lead the successful delivery of complex, scalable media technology projects - ensuring our clients' content and media supply chain workflows operate seamlessly. You'll champion agile principles, coach cross-functional teams, and remove barriers to ensure delivery excellence from concept to deployment. You'll work closely with our key clients and internal stakeholders, providing oversight and guidance throughout delivery while maintaining strong client relationships. Primary focus will be driving delivery performance, continuous improvement, and alignment with strategic objectives. Key Responsibilities Lead 2 Agile delivery teams (integrated client and internal) across the media supply chain, ensuring outcomes are delivered effectively and on time. Drive Agile practices (Scrum - this is key, Kanban, Lean) to enable adaptive, transparent, and results-driven delivery - running regular standups, sprint meetings, refinement sessions etc. Collaborate with product owners, architects, and engineering teams to maintain clear delivery roadmaps and priorities. Manage project governance, timelines, budgets, and reporting for key broadcast and media technology initiatives. Build trust-based relationships with all stakeholders, providing strategic delivery insight and proactive communication Account Management - Oversee account performance: monitor service levels, identify improvements, and ensure client satisfaction. Leverage tools like Jira to help teams plan, coordinate and optimise flow. Help expand the client account. About You Credible within large Broadcast Media company - strong knowledge and experience of the broadcast and media sector, including end to end media operations and content supply chains (e.g. ingest, media asset management, content distribution, metadata workflows) - Minimum 5 years, ideally 10 years, within the UK broadcast media Proven experience within a similar Agile Delivery Management role/ or Agile Project Manager role: leading end-to-end agile programmes/projects, within media enterprise-level technology environments. Experienced in Agile processes including Scrum/Kanban ideally qualified- Well-versed in building trust and coaching teams toward self-management and cross-functional behaviours. Strong stakeholder management and client engagement skills. Ability to bridge the gap between technology teams and operational stakeholders in fast-paced, media-rich settings. Excellent communication, leadership, and coaching abilities. Account Management skills - able to be the face of the supplier with the client providing service management, ensuring high level of satisfaction, Client communication, proactively dealing with risks and issues Everybody is welcome Diversity and Inclusion Statement. | PCR Digital "At PCR Digital, we are committed to ensuring that diversity, equity and inclusion play a role at all stages of our recruitment - it is important to us that our own company culture and the culture of our network is as varied and supportive as possible. We love people (it's why we do what we do), so, regardless of background, we welcome you to work with us or apply to any of our jobs if you feel that they are right for you." We also aim to ensure that our entire process is accessible. Please make us aware of any adjustments you may need throughout the selection, interview and general process and we will do all we can to ensure that any barriers are removed for you

Supply Chain & Logistics Manager in Kingston - Hybrid Location: Kingston with limited parking, very close to town centre and train/bus links Hours: Flexible working hours, start between 8:30-10 am, finish between 4:30-6 pm Hybrid working - 3 days in the office, 2 at home Salary: £40k to £55k *salary is negotiable depending on level of experience! Generous list of benefits including 25 days plus BH, free product samples and new product testing sessions and real opportunities to grow in your career and develop your skills Candidates need to have experience in FMCG! Are you a passionate and experienced professional in supply chain and logistics, looking to make a meaningful impact? Join my client, a leading organisation with over 30 years of dedication to health and sustainability! They are on the lookout for a dynamic Supply Chain & Logistics Team Lead to join their growing family. This role will eventually grow into leading and developing a dedicated team of two! As a Supply Chain & Logistics Team Lead, you will play a vital role in the end-to-end coordination of inventory management, importing, warehouse operations, and logistics. Your mission? To ensure optimal stock levels, efficient processes, timely imports, and flawless deliveries, all while maintaining strong cost control. Key Responsibilities: Stock Control & Inventory Management Ensure accurate stock levels across all warehouses Monitor stock ageing, shelf life, and batch control Manage slow-moving and obsolete inventory Collaborate with Sales and Finance to forecast stock requirements Maintain ERP (NetSuite) data accuracyImporting & Exporting Liaise with suppliers and freight forwarders Coordinate freight bookings and oversee customs clearance Ensure compliance with import regulations Work with the operations team to ensure accurate export documentationTransport & Logistics Reduce freight costs through strategic negotiation and planning Ensure on-time-in-full (OTIF) delivery performanceReporting & Performance Develop and monitor KPIs Report supply chain performance to senior management Identify and implement process improvementsTeam Leadership Set clear performance objectives and conduct training Foster a culture of accountability and continuous improvement Skills & Experience Required: Essential Experience in supply chain, logistics, or operations Strong stock control and inventory management expertise Experience managing imports and international freight Proficient with ERP systems (e.g., NetSuite) Excellent organisational and problem-solving skillsDesirable Experience with supply chains Demand planning experience 3PL management experience Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

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