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You will be responsible for conducting timely audits of service delivery monitoring progress against improvement plans and working closely with the Branch Managers to ensure actions are followed through and successful outcomes are achieved. Analyse feedback data collaborate with the Branch Manager o

Clinigen is a rapidly growing global specialty pharmaceutical services business with a unique combination of services across the pharmaceutical lifecycle. We currently have over 1,000 employees headquartered in the UK with global offices in the US, EU (Belgium, Germany, France), Asia Pacific and South Africa. Clinigen is growing rapidly and is positioned well for an exciting future of continued expansion. The Role: To support our growth, we are seeking a Supply Chain Manager for a newly created role designed to act as the operational glue across the supply chain with responsibility for overseeing the Divisional S&OP. You will have ownership of primary logistics including service performance and reporting as well as playing a pivotal role to ensure products are brought into the business and shipped out to customers in a timely, efficient and cost-effective manner, balancing supply and demand while minimising excess inventory and unnecessary costs. Sitting at the intersection of Customer Service, Procurement, Planning and Transport, this role will play a key part in building structure, improving processes and reducing reactive, high-cost decision-making across the business. The Supply Chain Manager is responsible for global logistics operations and vendor performance management across specialist couriers, integrators and 3PL’s. This role is critical to ensuring service excellence, cost efficiency, and cross-functional alignment across planning, procurement, and divisional support teams. Key Responsibilities: S&OP - Cross-Functional Collaboration • Key stakeholder in Divisional S&OP – continuously striving to achieve a deep understand of demand through close collaboration with commercial function., • Linking this into support functions planning and procurement who are responsible for supply to ensure these are in balance., • Owner of primary logistics including service performance and reporting, • Act as a key liaison between supply chain, planning, procurement, and divisional teams., • Support demand planning and inventory optimization initiatives., • Collaborate with QA, regulatory, and finance teams to ensure end-to-end supply chain integrity. Global Logistics & Service Level Management • Oversee performance of specialist couriers, integrators and 3PL’s across global lanes., • Monitor and manage service levels, including on-time delivery, temperature compliance and exception handling., • Lead root cause analysis and corrective actions for service failures., • Support in issuing Benchmarking and RFQ’s with Logistics Vendors, • Strategic thinker who recognises patterns/trends, asks probing questions, discerns the key/significant points Vendor Management & Performance Reviews • Own vendor relationships for logistics and supply chain services., • Conduct Quarterly Business Reviews (QBRs) with key vendors to assess:, • Lead-time adherence, • Invoicing performance, • Billing accuracy, • Continuous improvement initiatives, • Negotiate service level agreements (SLAs) and ensure contractual compliance. Operational Excellence & Reporting • Develop and maintain KPIs for courier performance, vendor compliance and cost-to-serve., • Drive digital tools and dashboards for real-time visibility and analytics., • Support audits and regulatory inspections with robust documentation and process controls. Qualifications & Experience: • Bachelor’s degree in Supply Chain, Logistics, Business, Data Science or related field, • 5+ years of experience in supply chain, preferable in life science, pharma, medical devices., • Proven experience managing global courier networks and vendor performance., • Strong understanding of GDP, cold chain logistics, and regulatory requirements., • Excellent communication, negotiation, and stakeholder management skills., • Bring new ideas and approaches with an open mind Benefits: • 27 days holiday plus bank holidays, • Discretionary Bonus Scheme, • Pension contributions 4.5% matched, • Life assurance 4 x annual salary, • Flexible Benefits Platform with £25/month Company contribution, • Annual salary review, • Independent financial advice service, • Enhanced Employee Assistance Programme, • Shopping discounts with retailers, • Long service awards, • Recognition scheme & employee of the year awards Interested? we would love to hear from you, please apply today for immediate consideration.

Description Job Title: Kirkuk Procurement Specialist – Business Support & HSSE Category Job Location: Sunbury-on-Thames (Hybrid) Contract Length: 12 Months Industry: Oil and Energy Working Hours: 8 per day/ 40 per week Role Overview: bp has reached agreement with the Government of Iraq to invest in several oil fields in the Kirkuk province of northern federal Iraq. The contract provides for the rehabilitation and redevelopment of oil and gas production from the Baba and Avanah domes of the Kirkuk field and three adjacent fields – Bai Hassan, Jambur and Khabbaz, all of which are currently operated by the North Oil Company of the Ministry of Oil. Under the terms of the agreement, bp, North Oil Company (NOC) and North Gas Company (NGC) will establish a new integrated operating entity comprising predominantly of personnel from NOC and NGC, along with secondees from bp. The new operating organisation will, in due course, take over operations at Kirkuk from NOC and NGC. This role will initially form part of the central remote support team for Kirkuk. Successful candidates should be flexible and willing to travel to Iraq for business trips, especially during the early phases. Please note that due to the timeline requirements, a review of candidate applications will take place immediately after the posting close date with candidate selection processes taking place shortly thereafter. We are looking for high calibre individuals to join our expanding Kirkuk team. This role is accountable for supporting the Business Support and HSE Procurement Category, responsible for managing security, logistics, IT, business support and contingent labour, ensuring procurement activity compliance to the Development and Production Contract, alignment to business priorities and compliance to Kirkuk procurement procedures and contract governance. This role reports to the Business Support and HSE Procurement Category Delivery Manager (CDM) for Kirkuk and acts as a procurement business partner for HSE, Security and Facilities functions. The role will engage with Legal, Finance, HSE, and the P&O functions to ensure seamless procurement delivery and contract management, compliant with internal policies, industry standards, and regulatory obligations. You will develop and implement robust category strategies for the Business Support and HSE Procurement Category and will act as an interface to internal and external stakeholders. The right candidate needs to have strong commercial acumen, ensuring alignment on business goals and delivering secure, optimal, compliant, and competitive, risk-managed procurement outcomes. All business activities will need to be conducted in compliance with Iraqi laws and regulations, the Iraq Standard Contracting and Procurement Procedures (SCPP) and with BP’s Code of Conduct, Anti Bribery and Corruption and Anti Money Laundering policies. What you will do: • The Kirkuk Procurement Specialist for Business Support & HSE Procurement Category is accountable for co-ordinating in-country procurement delivery for security, logistics, IT, business support and contingent labour for Kirkuk. The role will support interfaces between the in-country based team, North Oil Company (NOC), North Gas Company (NGC) and remote category teams to ensure alignment to business priorities and compliance to Kirkuk procurement procedures and contract governance., • The successful candidate will develop and implement the Business Support & HSE Procurement Category strategy for Kirkuk in Iraq, maximise the value of third party spend for bp, working with multi-discipline project teams and key suppliers to manage risks, seek innovation and add value to our MENA Growth projects., • The role will work closely with our partners in NOC and NGC to establish the state of existing contracting and procurement ways of working, including the systems, processes, and resources that support the efficient sourcing of goods and services in support of Business Support & HSSE and Subsurface., • Supports category delivery of contract strategies, end-to-end sourcing and contracting, socialising relevant governance approvals (internal and external), negotiations, risk management and ensuring contracts are compliant to established contract standards and operationalized into Kirkuk P2P systems., • The role will deliver value through effective and efficient sourcing activity; using the provisions of PSCM procedures within boundaries of relevant laws and regulations, approved budgets and, where applicable, JV partner and NOC agreements., • Support the development of Contracts and Procurement Plan (CPP) with demand data for assigned sub categories., • Execute compliance activities including audit resolution as applicable. Conduct relevant due diligence processes and secure required approvals, • Comply with all policies and procedures., • Supports audits and cost recovery matters., • Execute post-award contract management and administration as directed. This will involve resolution of queries, supporting timely supplier invoice approvals, processing and tracking supplier change requests, monitoring contract expiration dates and ensuring extensions or renewals are executed to support continuing service delivery to the business., • Support supplier performance management activities, such as, KPI tracking, PRMs and other activities intended to drive improvement with supplier performance., • Ensure Local Content obligations are considered and incorporated into the procurement decisions as required., • You will work closely with technical and project management stakeholders to ensure products and services are delivered safely to specification and in line with contractual agreements., • You will interface with NOC/NGC and act as a point of contact for suppliers to support the category teams understanding of the Iraqi market. You will advocate for opportunities to partner, collaborate, develop, and strengthen relationships with contractors and suppliers., • Promotes compliance culture and psychological safety. Monitors and reacts to contractor safety and compliance related matters, provides input into investigations and implementation of appropriate actions., • Procurement delivery – Provides advice to the in-country delivery team on day-to-day procurement category operations. Provides oversight on supplier performance management or interventions, escalating to the relevant business stakeholders, as needed, to ensure timely resolution and prevent leakage. What you will have: • You will have a University degree in Procurement, Engineering or other business/technical discipline and CIPS professional chartership (or equivalent) is preferred. However, experience and attitude are key, and we're looking for someone who has:Genuine passion for the Oil and Gas business and the supply chain., • Demonstrable track record of delivery in Business Support & HSE Procurement, ideally related to oil and gas services with large capex or onshore scopes., • Procurement experience in the Oil and Gas sector within the relevant category – Business Support & HSSE delivering end to end sourcing, contracting and supplier management, • Knowledge in application of PSCM contracting, supplier management and Project execution., • Demonstrated ability to collaborate with internal stakeholders across multiple disciplines, cultures and geographies, across BP and with suppliers, • Commercial mindset, analytical skills, and able to confidently negotiate large complex contracts and liaise with all levels of stakeholders., • Strong business acumen to unlock value, track record of collaboration, able to deliver agile solutions to the business, try new ways of working and displays a growth mindset., • Excellent communicator who demonstrates an ability to develop, high quality, trust-based relationships with the wider organization., • Track record bringing multiple parties together to collaboratively solve complex problems., • Able to work under pressure to initiate actions, prioritize and support decision making, skilled at fostering alignment among senior We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We are looking for a proactive, energetic and experienced candidate to add to our Service Delivery team in a highly important role at our spoke in Weybridge. This Operations Manager role, requires a background in distribution, fleet or logistics management on a large scale. Proven experience in people management, including; coaching and team development. Experience of building and fleet management and a history of dealing with budgets and target setting on a large scale, are all a must for this role. About the role Reporting to the Senior Operations Manager for Service Delivery, the Customer Services Operations Manager is responsible for the successful running and operation of the spoke. The Operations Manager will ensure that our employees follow safe practices, work in a safe environment and that our customers receive outstanding, consistent and industry leading service. Duties will include but are not restricted to: • Leading, motivating and supporting large teams within time-sensitive and demanding operational environments, • Contributing to setting the site and regional strategies, • Leading the operation and identifying innovative ways in which to serve our customers and conduct our business, • Managing your team’s resource level, and preparing budgets and plans against expected volumes, • Communicating effectively to your team, informing them of key business results, continuous improvement initiatives, and important messages regarding process, people and Health and Safety, • Working closely with other support teams (Agency partners, HR, Planning, Engineering, Facilities and Safety Team) to achieve Site and Operations network targets., • Continuously encouraging self-improvement, training and development of your teams to support succession planning, • Championing the process of continuous improvement, guiding your team in delivering initiatives to make our customer experience even better, • Challenging and amending performance metrics to deliver improvements to productivity and standards, • Ensuring food safety mechanisms that protect product quality are adhered to, • Providing comprehensive handovers to subsequent managers; presenting operating highlights, risks and opportunities This role involves working predominantly Monday to Friday. However full flexibility is needed and this role will include regularly being on call for weekends and the ability to adjust working hours depending on the needs of the business and to allow the proper completion of your duties. About you Naturally you are an excellent communicator and have good numerical skills, both verbal and written. Previous experience in a management role is essential and previous experience in a 24/7 logistical operations environment is desired. • You thrive working in an KPI driven environment and are quick thinking so can react to changing situations., • You will also have experience in leading large and diverse teams in a fast paced environment. High levels of knowledge of ER policies and procedures and people management., • Have a working knowledge of computerised management systems and an ability to analyse and work to a strategic level. High levels of PC/Microsoft package literacy, as well as experience and knowledge of best practice Health & Safety ways of working are a must for this role., • You will be purposeful and motivated; leading by example in stretching both yourself and your team and be resilient, self motivated, reliable and flexible., • You will have high levels of organisational skills and the ability to deal with budgets and target setting. What do you get in return? Our employee benefits are designed for you, we care about people and we’ve ensured we have a wealth of benefits that focus on your well-being. • Private healthcare, • Car salary sacrifice and Cycle to Work schemes, • A range of amazing benefits, including Free Shares and Life Assurance, • 15% off your Ocado.com shopping, • Company shop offering discounts of up to 70% on groceries from leading brands and major retailers, • Exclusive travel, retail and leisure discounts nationwide, • 22 weeks paid maternity leave and 6 weeks paid paternity leave (once relevant service requirements complete), • Enhanced Pension scheme, matching employee contributions up to 7% of salary; Employee Assistance Programme, • Bonus Scheme We’re in it together, we are proud of what we do, we can be even better Ocado is an equal opportunities employer and it takes its obligations under the Equality Act 2010 and Rehabilitation of Offenders Act 1974 very seriously. We treat all our employees fairly and equally, regardless of their gender, sexual orientation, marital or civil partner status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, pregnancy and maternity, trade union membership or offending background, or the fact that they are a part-time worker or a fixed-term employee. Our employees and applicants for employment shall not be disadvantaged by any policies or conditions of service which cannot be justified as necessary for operational purposes.

Sustainability inclusivity and diversity are key focus areas within our business framework so that we have transparency equity and accountability to deliver meaningful measurable change. ServiceNow is seeking highly motivated and professional individuals to join our Support Account Management (SAM)

Work with the European ER Senior Manager and local country HR Managers to ensure all HR policies and process are up to date and meeting current legislation. Manage a team of four HR Generalists to deliver pro-active HR Service Delivery to our twenty three CHEP owned plants & OSS sites based in U

Trinity Fire & Security are seeking an experienced. This role is ideal for an experienced people manager in the Aviation FM or Fire & Security industry who thrives in a fast-paced environment and is passionate about service delivery customer satisfaction and operational excellence. It is an

UMB Per Hour Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start About the Role As Registration Service Manager, you will oversee the delivery of statutory registration services including births, deaths, marriages, and ci

Are you a Transport/Driver Manager from the bus, coach or transport industry looking to take full ownership of driver performance, engagement and service delivery within a industry leading company. This a fantastic opportunity to join a market-leading transport group operating across the UK, providi

Senior Commercial Account Manager Own the relationship. Drive the performance. Shape the strategy. We're looking for a commercially sharp, strategically minded Senior Commercial Account Manager to take ownership of a high-value customer account and become the trusted face of GateGroup. What you'll own: You're the key point person for everything related to your account. You'll proactively manage the governance of the relationship – leading monthly, quarterly, and annual business reviews with sharp presentations that showcase operational performance, strategic developments, and commercial insights. You'll be the bridge between what the customer needs and what the business delivers, navigating internal stakeholders across operations, finance, procurement, culinary, and compliance to make it happen. Your day-to-day will include: • Managing customer profitability by working closely with finance and operations planning & control, • Ensuring menus and services are correctly costed, priced, and approved – including CPI, material, and labour adjustments, • Leading customer contract renewals alongside the Commercial Director and executive team, • Validating customer invoices, forecasts, and billing systems to eliminate errors and protect revenue, • Managing customer audits with operations and compliance teams, • Presenting menu changes, pricing submissions, and strategic initiatives to the customer, • Driving continuous improvement and innovation – challenging the status quo for the benefit of both customer and business, • Proactively engaging with operational unit managers to activate business change and resolve service delivery issues What we're looking for: • Proven account management or customer service experience in catering, hospitality, or aviation., • Commercial acumen with a solid understanding of P&L management and contract profitability., • Sales and business development experience – you know how to grow relationships and spot opportunities., • Strong presentation and leadership skills – you're confident leading senior-level meetings., • Excellent IT skills across Excel, Word, and PowerPoint., • Degree level education or equivalent experience., • Someone who thrives under pressure, travels comfortably (50% UK&I travel), and enjoys being in the thick of it., • A problem-solver who uses data, engages stakeholders, and gets things done. Why this role matters: You'll have genuine ownership over a strategically important account, working directly with the Commercial Director and executive team. You'll influence how we deliver for our customers, drive innovation, and ensure GateGroup remains the partner of choice in a competitive market. This is a role for someone who wants visibility, responsibility, and the chance to make a real commercial impact. Our values: We treat each other with respect and act with integrity. We communicate, problem-solve as a team, and deliver excellence. We have passion for our work, take accountability for our actions, and do what we say we'll do. We care about our colleagues and always look for ways to make someone's day better. Ready to take ownership of a high-profile account and drive commercial success?

Entity: Technology Job Family Group: Procurement & Supply Chain Management Group Job Description: Our purpose is to deliver energy to the world, today and tomorrow. For over 100 years, bp has focused on discovering, developing, and producing oil and gas in the nations where we operate. We are one of the few companies globally that can provide governments and customers with an integrated energy offering. Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner. The Procurement Manager / Senior Advisor provides category leadership for key sub-categories of spend in support of their global category. They undertake category management and global supplier relationship management, driving end-to-end spend management to mitigate supply chain risk and improve value delivery, including sustainability, within their category. They do this through collaborating across and beyond procurement, including with regional, business, and FBT resources. They know their categories intimately and support development of innovative strategies which deliver business objectives and strong category guidance which ensures efficient end to end category execution. They work with regional and FBT resources for optimal, compliant, and competitive procurement outcomes, collaborating across and beyond procurement. Problem solvers with good commercial acumen, they create solutions to category challenges, they cultivate senior stakeholder relationships and work with businesses to understand their evolving needs alongside developing deep insights into supply markets, including disruptors and technological advances. They bring value through orchestrating development of ground-breaking strategies in support of bp’s strategy, collaborating cross-functionally to realize identified value and working with delivery teams to ensure that their global strategies are implemented locally. The Procurement Advisor’s key responsibilities include:- * Be the procurement partner for Business Consulting and other Professional Services categories * Category Strategy Development: Define and implement category strategies aligned with organisational goals such as cost optimisation, sustainability, and risk management. Analyse spend patterns, market trends, and supplier landscapes to see opportunities for value creation. * Supplier Relationship Management: Handle strategic and core suppliers, ensuring performance through Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Oversee supplier risk assessments and compliance with contractual obligations. * Contract Lifecycle Management: Own end-to-end contract activities, including negotiation, amendments, dispute resolution, and closure. Ensure operationalisation of contracts in ERP systems and maintain audit trails for compliance. * Governance and Compliance: Apply category management policies and frameworks to ensure conformance with organisational standards. Monitor adherence to procurement governance and risk mitigation processes. * Cross-functional Collaboration: Act as a link between procurement, finance, and business units to align category strategies with organisational objectives. Influence partners and lead change management initiatives. * Performance Monitoring: Track savings against category plans and report progress using dashboards and analytics tools. Capture lessons learned and continuously improve sourcing strategies. Functional knowledge: Knowledge of category management principles and experience in undertaking procurement processes and developing category strategies. * An understanding of how to ensure strategies flow through to execution in the businesses / assets Business expertise: Partner management and influencing skills in order to develop a deep understanding of the supported businesses / regions / assets and their priorities, including long term objectives. * An ability to quickly develop an understanding of the supported businesses / regions / assets and its objectives * Knowledge of procurement within a complex multinational business * Knowledge in relevant procurement categories with an understanding of the market's dynamics and its influence on procurement strategies Leadership: An SME in the relevant category, who shares knowledge with the wider team and delivers the strategy. Collaborates across procurement, the businesses, suppliers and beyond to achieve their categories goals. * Experience in leading initiatives internationally, recognizing cultural nuances, analyzing data-driven trends &insights, and employing agile/flexible approaches * An advocate for our code, they incorporate the Operating Management System (OMS) and our safety leadership principles into strategies and everyday work Problem solving: The role requires analytical thinking to develop and evaluate solutions, as well as judgement to translate business requirements into actionable plans. * Embraces industry challenges and technological disruption, pioneers innovative solutions whilst managing risk * Develop strong supplier relationships, bringing multiple parties together to collaboratively solve complex business problems * Translates business requirements into a strategic category plan * Uses critical thinking to make informed strategic decision Interpersonal skills: Strong interpersonal skills are crucial for collaborating with the category team, engaging with global, diverse participants, communicating impactful across organizational levels and handling change effectively. * Partner networking and influencing skills to ensure agreement and adoption * Regular interaction with external suppliers and representing bp externally * Effective change management * Persevering through organizational complexity and resistance to change * Procurement/Consultancy/Product experience in any of the following areas: Professional Services (i.e. Consulting HR Services), or People & Culture. * Leadership: engage with all internal and external partners in the overall future of Professional Services vision with the ability to drive supporting programme roadmaps and their execution. * Influencing: Strong and effective communication skills will be key in ensuring alignment and support for strategy development and project execution. * Innovative Mentality - Actively seeks and accepts new challenges, change or innovations in line with business strategy; open to new or unfamiliar experiences and is constantly curious. * Business Requirements: able to gather and translate partner strategies and translate those into business requirements, with smart objectives, for the short and long term. * Value Delivery: recommend, creates opportunities that drive and deliver value (e.g. cost value, revenue generation, carbon reduction, sustainability etc), simultaneously improving business efficiency. * Project Management: Strong influencing and networking skills are required to effectively work across the participants and category groups in developing competitive project and programmes strategies and plan with an Agile approach. * Skilled at leading through complexity in an international environment, accomplishing projects in multi-stakeholder, multi-discipline, multi-cultural environments, with regional and country-specific issues and challenges. Travel Requirement Up to 10% travel should be expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please ___. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction along with brining our values to life for their team and our customers. REWARDS • An achievable bonus scheme worth up to 15% of annual salary, • An additional Secret Shopper bonus worth up to £2,000, • High Performer Awards and Bonus's, • Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000, • 33 Days paid holiday, • Paid breaks, • Free burgers, fries and shakes while on shift, • Life assurance, • All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your payOTHER AWESOME PERKS, • Days out and social events, • Invite to the annual Assistant Manager conference, • Team competitions - Fry Cup and Olympics, • Five Guys Perks - employee discount program, • Access to wellbeing support and employee assistance programme (EAP), • Development opportunities to grow a career with us!, • Enhanced Maternity & Paternity Leave, • Pension schemeAS AN ASSISTANT MANAGER YOU'LL BE, • Responsible for Shift Managers and Crew, • Supporting the delivery of perfect burgers and fries, • Providing an above and beyond experience for your team while creating an awesome working environment where people are happy to come to work and have fun, • Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way, • Leading from the front, you will be hands on working with the team on the line and on floor with customers, • Responsible for supporting your General Manager and delivering store results, • Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs, • Running smooth day to day operations, thinking about long term plans, • Always leading with our values, • Developing your team to ensure there is a strong talent pipelineAS AN ASSISTANT MANAGER YOU'LL BE ENTHUSIASTIC ABOUT, • Perfect Burgers and Fries, • Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity, • People - Experienced hands-on leadership skills, • Customer serviceINCREDIBLE CAREERS WITH FIVE GUYS, • If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us., • Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office., • Five Guys isn't just a job - it can be a career!

Are you a Driver Manager from the bus, coach or transport industry looking to take full ownership of driver performance, engagement and service delivery within a industry leading company. On offer is a senior leadership position reporting directly to the Managing Director, where you will take full o

Were now looking for a Field Delivery Manager to lead a team of engineers delivering exceptional service to customers with a particular focus on one key client, making up around 60% of the role. If you thrive on leading teams, driving performance, and ensuring safe, efficient service delivery, this

A global engineering firm based in Sunbury-on-Thames is seeking a Field Delivery Manager to lead a team of engineers focused on providing exceptional service, particularly to a key client.Responsibilities include managing performance, ensuring safety compliance, and building customer relationships.I

Service Delivery Manager - Heathrow Airport - Full-Time, Days and Nights - 42 hours per week - £40,382. To attend regular customer service training to keep abreast of current trends and legislation. Proven Customer Service skills.

We’re looking for an Operations Support Manager to play a central role in supporting the delivery of our parking operations across Barnet. Supporting the Assistant Contract Manager to deliver a high‑quality, compliant service. Deputising for the Assistant Contract Manager when required.

A leading airline company is seeking a Senior People Operations Delivery Manager to oversee HR services throughout the employee lifecycle.This role includes managing delivery teams, ensuring compliance with regulations, and enhancing service performance through data insights.Ideal candidates will ha

This key role involves managing both compliance and advisory work across personal and corporate tax, mentoring junior staff, and ensuring high-quality service delivery. A reputable accountancy practice in Weybridge is seeking a Tax Manager to join their growing team. The ideal candidate will have st

Freemans Event Partners is seeking a passionate and experienced Casual Event Costa Unit Manager to oversee operations at our Costa Coffee unit, ensuring outstanding service and smooth delivery throughout every event. As a Costa Unit Manager, you'll be responsible for leading a small team of baristas

Seeking an Electrical Maintenance Supervisor to be based on a client site in Sunbury.For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.The Supervisor forms part of the technical team service provided under the contract.This Role falls part of the Operations based at Sunbury as a static based role.The core hours are Monday to Friday 0800 till 1700 40 hours per week.However the candidate will need to be flexible in their start times to ensure that they are able to support the clients needs.Any additional hours worked outside the core hours will be paid at a standard call out rate.They may at time be asked to undertake call out to support the site.Purpose of Role The role will provide support in the coordination, planning and monitoring of the engineers , auditing, and enforcement of the Control of Work requirements.The role is responsible for the safe execution, agreed quality and timely completion of PPMs and Work orders work and to ensure that the Client & JLL requirements are adhered to at all times.Help planning with the contract support the onsite team work load, while also required to act as an interim manager covering absences and leave on site and planning the work load.Accountable to the Technical Management.Will also work alongside the planning and scheduling team and engineering delivery.Provide first point of contact for the engineering team.The role will be a working role in the field with a 10% proportion set to tasks with eLearning and assignment of work load.Key objectives of the role Host, oversee and work with visiting contractors, both project-related and in support of the operational team activities, as directed by the TSM Manage work delivery at client premises, ensuring agreed quality objectives and timely project completion Manage safe execution of work to ensure adherence to the safe systems of work.Carry out tasks and work orders to meet SLAs and PPMs set by the contract.Look to innovate and improve on best practices and support JLL growth by developing skill sets and learning new processes.Ensure completion of all reactive Helpdesk Requests ensuring closing and completion in line with SLAs Support the Client Projects / JLL Projects and Operational teams by coordinating activity and advising limitations, from both a COW process.Develop and maintain consistent, professional and effective communication with project managers, contractors, consultants, customers and client representatives.Provide suitable Health & Safety information to the site management team including client protocols & JLL requirements, local procedures, welfare facilities.Issue and clearance of Permits to Work as required within there discipline.Issue of isolation Certificates to all Mechanical required works Carry out SOCs and point of work risk assesssmnts Take appropriate action where sub-standard performance has been identified.Ensure this is escalated.Ensure that refresher training is undertaken for safety critical job specific requirements at regular intervals.Proactively seek innovation in all areas of service provision, in pursuit of continuous improvement Other duties as assigned by the Technical Manager Liaise with the account Compliance Lead to ensure audit compliance at all times Ensure maintenance is carried out in line with JLL procedures, safe systems of work where applicable and action improvements identified during the building and workplace inspections and reviews, support and taking guidance from the Control of Works Lead.Escalate urgent issues identified through to the Technical Management team.Able to apply a risk focused maintenance approach and operations of plant and systems.Able to obtain and support with cost related to delivery of maintenance activities (specialist and self-perform).Provide supervision and leadership of a Technical Team that ensures the efficient and safe operation of client location(s).Lead and develop a ONE TEAM approach with all Integral/ JLL staff and supply partners as part of Third Party Contractor Management Provide emergency response standby, call out.Escalate urgent issues identified through to the Technical Services M Account Manager in response when required to support with esculations .Respond to work interruptions, outages or emergencies consistent with the SLA.Establish emergency response escalation programs working with the client and Security to ensure the appropriate representatives are notified of emergency conditions in a timely manner. xjlbheb Operate to forward maintenance plan that track asset condition provide real time data via correigo to the TSM.Responsibility for ensuring all related engineering maintenance documentation/records are kept in clearly identified and retrievable systems.Control and supervise Engineers

A leading airport service provider is looking for a Service Delivery Manager at Heathrow Airport to manage and motivate the team while ensuring outstanding customer service. The ideal candidate has strong communication skills, a Full Clean UK driving license, and the ability to work well under press

The post holder will promote quality in all areas of service work and support the Service Manager/ Clinical Lead in the identification, development and implementation of improvements. Work closely with both the Service manager and Clinical Team Leads to ensure service delivery targets and workforce

A luxury retail brand in Kingston upon Thames is seeking an Assistant Store Manager to oversee store operations and enhance customer service. You will support day-to-day operations, identify sales opportunities, and ensure exceptional service delivery. The ideal candidate will have previous retail m

Resource Planning Manager - Leeds/Hybrid Do you want to use your workforce management experience to help a charity support more people, more effectively? Are you looking for a role where your planning and analysis skills can make a real difference? We’re looking for a Resource Planning Manager to join our Performance and Planning team and help ensure our operational resources are used in the most effective way to support our clients and colleagues. This is a key role within StepChange, responsible for real-time performance, short-term resource planning and long-term workforce forecasting across a multi-channel contact centre environment. It’s a great opportunity for someone with strong workforce planning experience who wants to take ownership, influence decision-making and contribute to meaningful outcomes in a purpose-driven organisation. Working closely with the Head of Performance and Planning and colleagues across operations and performance teams, you’ll provide insight and planning that supports service delivery today, tomorrow and into the future. What you’ll be doing You’ll oversee workforce planning activity across our contact centre, helping deliver the right balance between demand, capacity and service for our clients. You’ll manage real-time performance on the day, ensuring resources are used as effectively as possible and responding to emerging challenges. You’ll also lead short-term planning and scheduling, making sure future days are appropriately resourced and performance risks are understood. Alongside this, you’ll take ownership of longer-term forecasting and planning, including monthly predictions and contributing to longer-term strategic planning. You’ll work hands-on with data and reporting, understanding why forecasts or performance vary and helping develop practical solutions. You’ll provide clear, concise performance insight that can be used by operational teams and senior leaders, and play a key role in improving how we use our Genesys workforce management platform. You’ll manage a team of three experienced colleagues, encouraging collaboration and professional development whilst playing a key leadership role across the wider workforce planning team, supporting effective ways of working and continuous improvement. No two days will be the same – from managing real-time performance, to improving forecasting models, supporting new resourcing approaches and helping shape future planning. About you You’ll have experience in workforce planning within a multi-channel contact centre environment and be confident working with modern workforce management platforms (experience with Genesys is desirable). You’ll be organised, analytical and comfortable taking ownership, with the ability to communicate complex information clearly to a range of stakeholders. You’ll enjoy working collaboratively, bring a hands-on approach to problem-solving and be motivated by making a meaningful difference. This role is ideal for someone who wants to improve how resources are planned and deployed and contribute to a service that supports people when they need it most. If you’re excited by accountability, challenge and impact, we’d love to hear from you. Equality, Diversity, and Inclusion Equality, diversity, and inclusion are incredibly important to us; we have a culture of belonging. We’re always looking to increase the diversity of our workforce to ensure we can provide the best service possible for everyone. It’s not just about the professional experience you bring – we’re interested in who you are and your potential. If there’s an adjustment to our recruitment process that would help you to be your best, speak to our team and they’ll be happy to help.

Are you a Transport/Driver Manager from the bus, coach or transport industry looking to take full ownership of driver performance, engagement and service delivery within an industry‑leading company?. This role would suit a Transport/Driver Manager from the bus, coach or transport industry with str

Permanent – Full Time – 40 Hours.We are looking to recruit an experienced Contracts Manager to join our team.This is an exciting opportunity to provide direction and authentic leadership to a projects, championing a ‘perfect delivery’ service and KPIs including; delivering profitability in l

Were Hiring! Regional Final Mile Partnership Manager Weybridge/Gatwick! Ready to shape the future of Final Mile logistics? Join Team Evri. Big decisions. Real influence. Nationwide impact. If you thrive on negotiation, love solving complex operational challenges, and want to make a measurable difference at scale — this is your moment. Regional Final Mile Partnership Manager – Covering Weybridge and Gatwick Delivery Units! As an Regional Final Mile Partnership Manager , you'll be at the heart of Evri's Final Mile operation, acting as the lead negotiator for key contractor accounts and a driving force behind quality, cost control, compliance, and loss prevention. You'll work closely with regional teams, operational leaders, and external partners to secure the network, onboard and develop contractors, lead investigations, and deliver strategic initiatives that reduce risk, improve service, and drive cultural change across the operation. This is a highly visible role where your decisions directly impact performance, partnerships, and customer trust. Responsibilities Lead negotiation and management of key contractor accounts to meet cost, service, and quality objectives Oversee onboarding, vetting, and compliance of new and existing Final Mile partners Drive improvements in quality, cost per unit, and loss reduction through data-led insights Act as the lead for complex investigations including fraud, losses, and risk management cases Influence and collaborate with regional and cross-functional teams to deliver strategic initiatives Monitor performance, analyse trends, and implement improvement plans across the network Interested? Here's what you'll need to be successful Full UK Driving Licence and flexibility to travel nationwide Proven experience in contractor, partnership, or performance management within logistics or operations Strong negotiation skills with the ability to influence stakeholders at all levels Experience delivering transformational change and driving continuous improvement Excellent analytical and problem-solving skills, with confidence using data and reporting tools Strong leadership, ethical judgement, and the ability to challenge constructively We are committed to building a truly inclusive and diverse workplace where everyone can bring and be their whole authentic selves. We're on a journey to better represent the customers we serve around the UK. We're committed to removing barriers and ensure that each person at Evri is valued for who they are, and what they bring to our business. If you need any adjustments during the recruitment process, just let us know, we're here to support you. We are Evri. Where everyone is welcome We're excited for the future. Let's deliver it together. Join Evri and help shape a smarter, stronger, and more secure Final Mile network. ??? TPBN1_UKTJ

Benefits include: Hybrid working arrangement for improved work-life balance Car allowance Free on-site parking Role overview: Our client, a growing and well-established organization, is seeking an experienced Account Manager to join their dynamic team in Walton. This role focuses on supporting and advising clients throughout their journey with the company, identifying improvement opportunities, and ensuring exceptional service delivery. Key responsibilities: Provide daily support to clients, acting as their main point of contact Identify and recommend improvements to enhance the client experience Seek opportunities to reduce client costs while maintaining service quality Manage and resolve escalated issues within the team Conduct site visits and oversee set-ups as required Review and cross-check client invoices for accuracy Analyse client reports and provide actionable insights Experience required for this role: Proven experience in account management with a client-focused approach Strong communication skills, both written and verbal, with the ability to manage challenging situations Proficiency in Microsoft Office, particularly Excel A proactive mindset with the ability to think creatively and identify solutions A personable and approachable demeanour, focused on making a positive impact Why join our client's team? Become part of a supportive and collaborative team that values your contributions Enjoy the flexibility of hybrid working Work in a convenient location with free parking available Be empowered to make a difference for clients while growing in your career Apply now to join this exciting opportunity and become a vital part of a growing organisation

Facilities by ADF provides serviced vehicle hire for television and film productions in the UK and Europe, specialising in on-location support for dramas and major features. We are currently recruiting for a skilled Yard Operations Supervisor. Location: Longcross, Surrey, KT16 0EF Salary: Competitive Salary and Benefits package Hours: 40 Hour Week: Mon - Fri , 7am - 4pm About Us: ADF is the UK's largest provider of premium production facilities to the film and TV industry. The company has a very close alignment with TV & video-on-demand serial productions, who demand high quality vehicles and support services. This market is rapidly growing and presenting huge opportunities. ADF operates and maintains a fleet of over 500 highest quality make-up, costume, and artiste trailers, together with mobile production offices, diners, school rooms and technical vehicles. ADF is the only high volume, UK-based operator to provide a fully managed, 24/7 service, with dedicated account management, and experienced operational staff at production locations to support the services provided. This is absolutely key for the global clients it now supports. Yard Operations Supervisor • The Role: The Yard Operations Supervisor will oversee day-to-day yard activities, ensuring trailers, vehicles, and equipment are clean, correctly positioned, and ready for production. You will lead and coordinate the cleaning team, manage stock and consumables, and maintain operational efficiency in line with production schedules. Yard Operations Supervisor, • Responsibilities: - Strategically plan cleaning team workloads based on production schedules, trailer turnaround priorities, and ad-hoc requests - Conduct daily yard inspections to ensure trailers, generators, and other mobile assets are correctly parked, accessible, and ready for use - Supervise the loading and unloading of trailers, ensuring correct placement for production access and operational flow - Assist the HOD during inspections and complete detailed inspection reports, ensuring all findings are accurately recorded and communicated - Maintain regular communication with the Logistics/Yard Manager to stay updated on upcoming jobs, completions, and Account Manager requirements - Monitor and respond to online consumables requests, confirming collection or delivery arrangements Yard Operations Supervisor, • You: - Ability to lead, motivate, and support a diverse team - Previous experience in a logistics, yard, or operational supervision role - Strong planning, organizational, and multitasking skills - Excellent communication and team coordination skills - Strong attention to detail, with a proactive, solution-focused approach and commitment to operational efficiency - Ability to work flexibly to meet the demands of production schedules We offer, • Benefits: - A competitive salary - Pension / Life Assurance - 28 days Holiday increasing with each year of service to a max of 33. - Ongoing training and development. To submit your CV for this exciting Yard Operations Supervisor opportunity, click Apply' today! TPBN1_UKTJ

A vacancy has arisen within the Building Division for a full-time, Area Installations Manager. There may also be some travel across the UK. The ideal candidate must be located within the Chertsey and surrounding area covering South / West London and have a full UK driving licence. Our client is the leading supplier of fitted kitchens and bedrooms for new build homes with a market share of over 50%. They supply leading housebuilders such as Barratt and Taylor Wimpey, as well as developers of inner city high rise projects and social housing providers where a diverse product range and outstanding service sets them apart. Their investment in the largest field based team in the industry, along with outstanding manufacturing capabilities, delivery process and after-sales service means they have built strong long-term relationships with their customers. They are an Equal Opportunities company and abide by the Equalities Act 2010. The Area Installation Manager role: As an Installations Manager you will have full responsibility for leading and managing the installation service across the area, by providing a high level of service to their clients, managing and coordinating subcontract fitters to meet demands and work to the Company quality standards, and ensuring that timescales are met. Key responsibilities of the Area Installation Manager role will include: Co-ordinating Installation teams to meet the demanding quality and service requirements. Recruitment of sub-contract labour to provide an adequate fitter capacity. Ensuring area performance targets are achieved. Administrative duties in accordance with the role. A professional manner and promotion of the company image. You must be: Able to communicate confidently with people at all levels. Self-motivated and willing to work as part of a dynamic team. Able to work under pressure to maintain deadlines. Computer literate. Personally presentable at all times. To succeed in this Area Installation Manager role, you will also have: Experience of working within fast-track building processes and the furniture industry. Knowledge of installations. Hands-on approach. Excellent interpersonal skills Excellent organisational and time management skills. Experience of managing people. This position will be rewarded with a competitive salary. In order for you application to be taken further, please state your required salary. If this sounds like the perfect opportunity for you and you'd like to become their Area Installation Manager, then please click ‘apply' today – don't miss out, they would love to hear from you! TPBN1_UKTJ

We are seeking a dedicated Client Account Manager to join our team within the Technology & Telecoms sector. This role involves managing client relationships and ensuring the highest level of service delivery in Walton-on-Thames. Client Details Our client is a medium-sized organisation within the Technology & Telecoms industry, offering innovative solutions to businesses. They are committed to delivering exceptional service and maintaining strong relationships with their clients. Description Manage and maintain relationships with key clients to ensure satisfaction and retention. Act as the main point of contact for client queries and support requests. Coordinate with internal teams to ensure timely delivery of services and solutions. Monitor client accounts to identify opportunities for upselling or cross-selling. Prepare and present detailed reports on account activity and performance metrics. Resolve client issues promptly and effectively to maintain trust and satisfaction. Collaborate with sales and marketing teams to align strategies with client objectives. Ensure compliance with company policies and industry regulations. Maintain compliance with financial regulations, and review internal controls Recommend system and process improvements Adhoc project work relating to operational efficiencies / enhancements Respond daily to internal and external communication via email or phone Support wider finance tasks as required, and uphold Consumer Duty standards The role requires analytical and communication skills to bridge the gap between finance and non-finance teams.Profile Have strong interpersonal and communication skills both written and verbally Have proven experience in a similar role Be versatile and flexible to adapt to new tasks Be a proven multi-tasker, with problem solving and analytical skills Have excellent attention and knowledge would be beneficial: Knowledge of the Collections & Recoveries Industry Understanding of Data Protection legislation and requirements of standard ISO27001Job Offer Permanent position located in Weybridge. Comprehensive benefits package to support your well-being. Opportunity to work within the innovative Technology & Telecoms sector. Collaborative work environment with a focus on professional growth

Site Manager - Passive Fire Protection Location: South West London- Travel to Ealing and South West Home Counties Salary: £48k + company vehicle Full-time/permanent role We are working with a leading passive fire protection contractor to find a successful and proactive Supervisor to join their team based in South East London. We are ideally looking for candidates with previous experience working fire doors, fire stopping, compartmentation, and containment systems, with a proven track record of successful people management and service delivery. Daily Responsibilities of the successful Projects Manager will include: Manage multiple passive fire protection (PFP) projects from inception to completion, ensuring delivery on time, within budget, and to specification. Supervise and coordinate daily site activities for fire safety and remedial works (FRA projects). Oversee both direct labour teams and subcontractors, maintaining high standards of safety, quality, and performance. Oversee the installation, inspection, and maintenance of fire doors, fire stopping, compartmentation, and containment works. Conduct site inductions, toolbox talks, and quality/safety checks. Maintain accurate site records, progress reports, and photographic evidence using digital tools. Liaise with clients, residents, and internal teams to ensure smooth project delivery in live social housing environments. Ensure compliance with all fire safety regulations, company procedures, and relevant standards (BS EN 1634, BS 8214, BS 9999).Project Manager Salary & Package: You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive up to £48k + company vehicle Please apply online now or call Meg on (phone number removed) for more information

Warehouse Operations Manager Sector: Logistics / Warehousing Contract: Full-time, Permanent The Role We’re looking for an experienced Warehouse Operations Manager to lead a fast-paced logistics operation. You’ll be responsible for people leadership, operational performance, compliance and commercial results at site level, working closely with senior stakeholders to deliver service excellence and continuous improvement. Key Responsibilities Lead and develop a high-performing warehouse management team Deliver operational, people, service and commercial KPIs Drive productivity, cost control and EBITDA improvement Optimise stock levels, space utilisation and service delivery Analyse KPIs and implement corrective actions where required Ensure full compliance with Health & Safety, risk and regulatory standards Build strong relationships with suppliers, agency partners and internal teams Deputise for the Logistics Manager when required About You Minimum 6 years’ logistics or warehouse management experience Strong people leader with excellent communication skills Commercially focused with experience managing costs and performance Confident working in a fast-moving, high-volume environment Strong understanding of UK H&S and compliance requirements What’s on Offer Senior leadership role within a complex logistics operation Competitive salary and benefits Long-term career progression Apply now to take the next step in your logistics leadership career

Job title Flight Coordinator (ACE) Location West Drayton, UB7 9FN Department Gate Gourmet Job type Full time Job opening status Filled Job publishing option No Hours 37.5 hours Salary Competitive + Benefits Date created 05-06-2024 Closing date 06-07-2024 Role overview Flight Coordinator Job Summary: To take responsibility for the daily Customer Service and Operational requirements for all airlines To ensure the flights are catered to spec To be responsible for the final catering handover We are currently looking to recruit Flight Coordinators to join our team based in West Drayton, Stockley Park. As a Flight Coordinator, you will be responsible for the delivery of Customer Service and Operational requirements for all customer airlines and ensuring the flights are catered to agreed specifications. Additionally, you will be responsible for the final catering handover, liaising with department supervisors to secure the correct quantities, the right quality and the required scheduled dock departures as well as supervising all airside personnel. What will life as a Flight Coordinator in the gategroup Team look like for you. £17.01 per hour. Overtime @ 1.25 times the hourly rate. 4 on 2 off pattern 04:00 - 12:00, 15:00 - 23:00. Inhouse training and development i.e. obtaining a LGV licence after 1st year of service. Complimentary meals & beverages. Free Uniform. Company sick pay. Free on-site parking. Paid Holiday. Regular shift patterns. Pension scheme to help you save for your future. Bespoke employee support programme, including free counselling sessions. Refer a friend scheme with generous bonuses for each successful referral. Access to a great discount platform, saving you money on everyday purchases and so much more. Cycle to work scheme. Main Duties & Responsibilities General Management: Establish and ensure that customer requirements and expectations are met. Attend aircraft where required and sign off flights. Continually evaluate and recommend improvements to working practices. To ensure accurate communications reach the desired audience, punctually, with active follow up to ensure compliance. To take responsibility, whilst on duty, for the daily operational requirements of the customers. To complete routine performance checks ensuring that departmental and customer targets are met. Act on behalf of Gate Gourmet, as a representative, at external customer meetings / presentations. Undertake and report findings on special projects as designated. To investigate customer reports or in conjunction with relevant departments and respond accordingly. To complete Flight / DFT checks in the unit. Financial Management: Being aware of the financial implications the may affect the operation of the business. (e.g over catering, wastage, delays etc.). Communication: Ensure Production are catering to latest specs. Participate in meetings with the customer as required. Attend Commercial meetings as required. Attend morning unit briefings on a daily basis. Attend ad hoc meetings as required. Planning: Liaise with immediate manager to set plans for the short/ medium and long term. Set priorities to ensure deadlines are met. Forecast trends and developments which affect objectives. Undertake special ad hoc projects as required/ necessary. Familiarisation with planning and forecasting tools (i.e. ‘OPRS’, SACS). Report departmental KPI’s to Section/ Shift Manager. Problem Solving: Identify potential problems, analyse information and show quality judgment in decision making. Qualifications: Education: Educated to GCSE’s or higher and/or relevant equivalent work experience at similar level. Food and hygiene related education/training. Work Experience: Previous Customer Service experience. Previous operational coordination experience. Good working knowledge of in-flight catering operations. Other Skills: (Certification, Licenses and Registration) Excellent organisational skills with a strong attention to detail. Must always demonstrate integrity, confidentiality, and professionalism. Ability to work efficiently using own initiative to resolve issues. Ability to build relations and manage diverse teams. Effective verbal and written communication skills in English; able to communicate at all levels. PC Literate with good working knowledge of Microsoft Applications (Outlook, Word, Excel). Ability to work under pressure and to tight timescales, prioritising as appropriate. Proactive and positive/flexible attitude. All applicants must have the right to work in the UK, undertake a CRC (Criminal Record Check) and provide 5 years of checkable referencing history. If you share our values of excellence, passion, integrity and accountability, don’t miss out on this opportunity to join our team. Apply TODAY

Job Advert: Mechanical Maintenance Manager/Supervisor Location: West Middlesex Hospital, London Position Type: Temp to Perm Daniel Owen are seeking an experienced and dynamic Mechanical Maintenance Manager/Supervisor to join our Valued Client West Middlesex Hospital. This is a critical role covering the absence of a General Manager, and we need someone who can step in, fill the gap, and lead our team with confidence and expertise. This is a temp-to-perm position, offering long-term potential for the right candidate. Key Responsibilities: Oversee and manage day-to-day operations of the mechanical maintenance team, including supervising mechanical, electrical, and building trades staff. Lead audits, ensuring compliance with health & safety standards, and managing the coordination of all maintenance activities. Handle the relationship with subcontractors and manage their performance. Use and manage the MAXIMO CAFM system for work orders, planning, and scheduling maintenance tasks. Lead and support the team, ensuring excellent service delivery, issue resolution, and efficient resource management. Provide hands-on leadership to ensure the smooth running of maintenance across the hospital's mechanical, electrical, and building systems. Ensure all statutory maintenance requirements and scheduled inspections are completed on time. Required Skills & Experience: Proven experience as a Mechanical Maintenance Manager/Supervisor, ideally within a hospital or healthcare environment. Experience working with audits and managing subcontractors. Strong leadership skills, with the ability to manage diverse teams, including mechanical, electrical, and building trades staff. Familiarity with the MAXIMO CAFM system and a working knowledge of how to use it for effective maintenance management. Recognised Mechanical Trade Apprenticeship and/or Level 3 Mechanical Qualifications. Experience working in Authorised Person roles. Electrical trade qualification (desirable but not essential). Experience within healthcare or hospitals is essential. Desirable: Electrical qualification (City & Guilds or equivalent). Previous experience in a hospital or healthcare setting. if you are interested please Apply now with your CV

About The Role Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Technical Manager to be a key part of our Egham team, representing proAV, taking full responsibility for providing high-level technical estimating, pre-sales and project support to the Business Managers and Project Delivery Teams covering both domestic and international requirements. This is an exciting opportunity for an exceptional, experienced Technical Manager to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Responsibilities shall include but no be limited to the following: RFP Phase • Read and understand new consultant/ contract RFP Documents., • Support the proAV team as required, for development of technical tender docs., • Attendance at internal/external meetings and interviews if required. Preconstruction & Construction Phase • Attendance at all pre-construction workshops., • Development and delivery of the workshop output back into proAV teams., • Development and submission of technical submittals, managed through to conclusion., • Conduct internal meetings as required, to deliver the design requirement to colleagues/depts., • Manage any design queries from proAV design dept / coordinate external Q&A process, as required., • Review all proAV drawings upon completion, manage changes as/if required, and ensure full accuracy of drawing pack. prior to submitting externally. Change Control • Manage design changes throughout the life cycle of the project., • Work closely with the Consultant on his change requirements., • Run RFI/query process., • Deliver these changes internally to Design Dept., • Manage and check drawings updates, in line with these changes, prior to issue., • Check the approved changes are delivered, known and understood across all proAV departments & individuals, • Design (drawings), Procurement (working copy), Production (design), Programmer (code and GUI), AV/UC engineer (technical docs), • Provide information regarding the changes to the Sales Commercial Manager, for development of VQ’s., • Document all the changes, for ultimate incorporation into O&Ms. Rack Build & Test Phase • Work with Production to ensure the rack build and test process is completed in line with the project programme., • Check the Programmer is developing the code in accordance with the latest design, and the project timeline., • Check all changes have been captured and incorporated into the build., • Oversee all pre-staging tests, to ensure the racks are complete and ready for consultant witness testing., • Attendance at witness testing. IT/UC • Work with the appointed proAV AV/UC engineer to progress all requirements., • Track document production (HLDs and IT interface schedule)., • Oversee associated proAV and client team activities, to help ensure timely completion of respective responsibilities. Commissioning • Attendance on site for testing, commissioning and handover. O&M • Working with Design department on the development of O&M documentation., • Checking all changes have been incorporated., • Check accuracy of all information. Desirable Skills: Working knowledge of current AV systems, associated IT elements and their installation (including AMX, Crestron, Extron, audio DSP, Video conferencing, etc. Technical knowledge of AV equipment, design concepts and solutions including IT and networks. Understanding of client needs, room environments and use. Hours of work: 40 hours per week, 9 hours a day, 8.30am-5.30pm, including an hour unpaid break, Monday-Friday. About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you’re in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry’s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients’ business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other’s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply

Client: Over the past 50+ years our client has established themselves as the household name in the UK Construction market. With a turnover north of £1 billion they undertake projects in a variety of fields including Pharmaceutical, Rail, Infrastructure, Commercial Offices, Residential and public sectors. They deliver full MEP packages up to £60m offering a full-life cycle service which is a leading factor in winning most of their work. Alongside boasting one of the industry’s lowest turnover rates in staff, the business thrives on internally promoting and providing senior leadership training. Senior Electrical Project Engineer: up to £85,000 + Car Allow. + Travel + Pension + Healthcare Based in Weybridge the successful candidate will be reporting into a Senior Project Manager/Project Director. He/she will have an emphasis on technical input and coordination. Within their own discipline they will be responsible for leading the engineering and delivery of the project (Project size £60M. MEP) The facility is on a large plot the site will house a state-of-the-art pharmaceutical facility with a total value north of £200m. The successful candidate will be expected to take the project from pre-construction through to handover. Key to this role is relationship management, team coordination and project reporting. The position will be supported by a team of engineers, construction managers and supervisors Role/Responsibilities: • Design Management (reviewing design liaising with client, main contractor and consultants), • Procurement of subcontractors, kit and plant, • Technical submittals, • RFIs – Liaison with client team, main contractor and sub contractors, • Value Engineering where applicable, • Programming of works – using MS Project or Asta project, • Health & Safety management (RAMs), • Commercial Responsibility, assisting with sub contractor variation accounts working alongside project specific Quantity Survey., • Management of variations, • Team Coordination (overseeing junior engineers, construction managers and supervisors), • Progress meetings with sub-contractors, client and internal meetings, • Overseeing commissioning stages, • Formulation of OM Manuals and client handover The Ideal Candidate should have: • Must have experience running MEP over £10M, • Must have major commercial, healthcare or pharmaceutical experience., • A minimum of 5 years’ experience in a management role, • Ideally the candidate will have subcontracted to main contractors such as Sir Robert McAlpine, ISg, Wates, Mace and Lend Lease

Street Cleansing Contract Manager I'm looking for an experienced operations professional to take charge of street-cleansing services across a busy London network. This freelance role suits someone who thrives on ownership, high standards, and delivering visible results for local communities. What you'll do ·Lead day-to-day cleansing operations, ensuring safety, compliance and environmental best practice. ·Drive continuous improvement across plans, strategies and service delivery. ·Set clear expectations across operational teams and ensure all contractual KPIs are met. ·Build strong relationships with stakeholders to enhance service understanding and performance. ·Oversee depot, fleet and plant requirements, ensuring everything is fit for purpose. ·Manage planned and reactive cleansing programmes, including out-of-hours operations. ·Champion customer-focused service, sustainability, recycling, and carbon/water reduction. ·Ensure robust RAMS, COSHH documentation and safe working practices. ·Support training, recruitment, team development and HSE responsibilities under CDM. ·Collaborate with third parties and internal partners to keep delivery seamless and compliant. What you'll bring ·Proven experience in street cleansing, waste, or similar operational environments. ·Strong people leadership with the ability to build morale and drive performance. ·A proactive, values-driven approach to service quality and community impact. For more information please click APPLY NOW or call Luke Bison on (phone number removed)

We're recruiting for an enthusiastic Rental Manager based at our Heathrow Car and Van Rental branch. We offer: 33 days' holiday allowance with room to grow Private healthcare Generous retail discounts Flexible leave Maternity and paternity packages Access to training opportunities to grow and develop skills ...and much more! Hours Full time: Monday - Friday 8am - 5pm, weekends as required. About the role As a Rental Manager for Arnold Clark, you'll be responsible for making sure everything at this busy branch runs smoothly, from overseeing fleet servicing to creating great experiences for our corporate clients. You'll also be the cheerful motivating force behind your employees, helping them to maximise any opportunity to increase sales, developing their skills and dealing with the nitty gritty, such as rotas, recruitment and health and safety. This role would suit a fantastic communicator who can inspire, problem solve and be super organised. Day-to-day duties Dealing with all customer requirements for servicing, repairs and changeovers in an efficient and courteous manner Actively seeking new business and making sure existing customers are delighted with our service Organising logistics, such as the timely delivery and collection of vehicles in accordance with SLAs Overseeing all payments and staff cover and making sure admin duties are efficiently carried out Increasing incremental sales and exceeding set targets Mentoring and training staff Overseeing fleet management, including servicing, MOTs and mileages Liaising with other departments to make sure the branch is running smoothly Visits to corporate customers, events and corporate hospitality Essential skills Very strong interpersonal and communication skills Previous Managerial experience A high level of accuracy and the ability to multi-task High levels of organisation and leadership skills Forward planning and strategic thinking skills The ability to motivate and train staff A positive and proactive attitude Our Culture Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do - diverse in our make-up, united in our goals. To find out more about Life at Arnold Clark , visit our website. Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check. TPBN1_UKTJ

Driver Manager Heathrow Area £55,000 per annum £300 car allowance We are recruiting an experienced Driver Manager to lead and manage a large driving workforce within a regulated, unionised public transport environment. This is a senior operational role focused on safety, performance, compliance and customer service delivery. Key Responsibilities of the Driver Manager Lead, engage and motivate driving teams to deliver safe and reliable services Manage driver performance, appraisals, attendance, welfare and conduct Ensure full compliance with Operator’s Licence, CPC, tachograph and licence checks Support service delivery, staff planning, budgets and agreed KPIs Drive punctuality improvement, lost mileage reduction and collision prevention Promote a strong safety culture through leadership and engagement Build effective relationships with trade unions, internal teams and external stakeholders Requirements of the Driver Manager Proven Driver Manager / Operations management experience Strong people leadership skills in a unionised environment Up-to-date PCV licence and Driver CPC (DQC) – essential PSV Transport Manager CPC or working towards within 12 months Professional, resilient and customer-focused approachIf you are interested in the role of Driver Manager, then please apply today

About this Role This Branch Manager role sits at the heart of our Truck and Trailer operation, leading a local branch while playing a key role in revenue growth, fleet utilisation, customer retention, and safety. If you are an experienced Branch Manager, Operations Manager, or aspiring General Manager within asset rental, transport, logistics, or fleet services, this could be the next step you have been looking for. Lead the day to day performance of a Truck and Trailer branch, balancing commercial results with operational excellence. Own branch revenue, contribution, and fleet utilisation, forecasting performance and driving sustainable growth. Build strong, long term customer relationships through handovers, reviews, and proactive service delivery. Ensure full compliance across health and safety, operator licensing, driver regulations, and internal audit standards. Act as the visible leader on site, setting standards, supporting your team, and representing Dawsongroup professionally. About You You are someone who enjoys responsibility, variety, and seeing the impact of your decisions on people, customers, and performance. You may not tick every box, but you bring transferable leadership experience, commercial awareness, and the confidence to run a complex operation. Experience leading teams in a branch, depot, fleet, rental, transport, or operational environment. Comfortable managing performance against targets, KPIs, and budgets, with a practical and people focused approach. Confident building relationships with customers, suppliers, and internal stakeholders. A natural coach who enjoys developing others and creating a positive, inclusive workplace. Organised, safety conscious, and calm under pressure, with the ability to juggle competing priorities. If you are unsure you meet every requirement, please apply anyway. We are interested in potential, mindset, and transferable skills, not just a perfect CV. About Us Dawsongroup Truck and Trailer is part of Dawsongroup, a leading business founded in 1935 and operating in asset rental since 1974. For over 50 years in rental, we have supported businesses with smarter asset strategies, combining high quality vehicles with expert local service. One of the UK's leading independent truck and trailer rental and contract hire providers. Known for long term customer partnerships, high utilisation, and strong operational discipline. A business built on integrity, compliance, and doing the right thing for customers and colleagues. Part of a wider group that continues to invest in people, assets, and sustainable growth. A culture that values ownership, humility, and thinking bigger while working smarter. Dawsongroup is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. About Your Future This Branch Manager role offers long term progression, stability, and the chance to shape a branch as if it were your own business, with the backing of a well established group. You will be trusted to make decisions, develop your team, and build a branch you are proud of. Clear internal progression pathways across the UK and internationally. Funded training and development to support your growth as a leader. 25 days annual leave (including your birthday), plus bank holidays, with up to 10 additional days available through length of service and purchase scheme. Benefits including life assurance, cycle to work, wellbeing and mental health support, and long term incentives. The opportunity to be part of a business focused on resilience, safety, and long term success. Recently acquired by KKR to support long term growth. Operation across 11 countries with more than 32,000 assets. Award winning support and long-standing client partnerships If you want to take your career to the next level with an asset rental business that genuinely values people, we would love to hear from you. Your experience, attitude, and potential all matter here, because at Dawsongroup, our people are our greatest asset. TPBN1_UKTJ

Customer Service & After-Sales Support Executive Reports To: Customer Service Manager Hours: 8:30 AM – 5:00 PM (Mon – Fri) Our client is seeking a Customer Service & After Sales Support Executive to provide exceptional frontline customer support while coordinating all aspects of order handling, enquiry management, and after-sales service. This role ensures fast responses to customers via phone and email, accurate order processing, and effective communication between internal teams, service partners, and the external sales team. Technical support is provided where required to assist fault resolution and service delivery. Key Responsibilities 1. Customer Service • Be the primary point of contact for inbound customer communications (phone & email), • Deliver a professional, helpful and solutions-focused experience at every interaction, • Respond promptly to product information, pricing, delivery, and general service enquiries, • Raise and manage customer orders accurately within internal systems, • Monitor shared inboxes and ensure responses are completed within agreed timescales, • Build strong relationships with dealers, chain accounts, and external sales team 2. Sales Support • Support the external sales team with product queries, quotations and lead-time updates, • Assist with preparing and issuing pricing and service quotations as required, • Liaise across departments including warehouse and service to ensure smooth customer fulfilment, • Provide proactive updates to customers throughout order and service workflows 3. After-Sales Service Coordination • Log service jobs and warranty enquiries into company systems, • Follow up on service quotations to encourage conversion to “Go Ahead” approvals, • Manage incoming goods and track customer machines/products in for repair 4. Technical Support • Assist customers by gathering preliminary fault information for remote diagnosis, • Collaborate closely with Service Engineers to relay updates back to customers, • Support warranty claims administration and ensure required documentation is received, • Prepare and share insights from common enquiries/declined estimates to drive improvement 5. Reporting & Administration • Maintain accurate customer records in CRM and service platforms, • Provide weekly status reporting on customer enquiries, orders and service workflow, • Ensure internal teams have access to the latest customer and service status details Skills & Competencies • A strong communicator with excellent phone manner and email writing ability, • Highly organised with the ability to prioritise workload in a fast-paced environment, • A customer champion - proactive, calm under pressure, and solutions-driven, • Strong administrative and data entry skills with high attention to detail, • Previous experience in a customer service or internal sales support role, • Experience supporting technical or engineered products beneficial (not essential), • Confident using Microsoft Outlook for scheduling and diary coordination, • Proficiency in Excel for reporting and administration tasks Additional Requirements • Current valid UK driving license, • Must have the right to live and work in the UK

Due to the ongoing growth of the clients business, we have a vacancy for a full-time customer service agent to join the team in the Heathrow office. You’ll be passionate about the customer experience and motivated to work with others to deliver a best-in-class customer service experience. You’ll be computer literate and capable of multi-tasking in a fast-paced environment. Your enthusiasm to find and fix problems will be where you excel, with clear communication skills to keep others informed whilst being accountable, diligent and always working with your team to deliver the perfect experience for all customers. Duties Include: • Excellent interpersonal and active listening skills., • Clear communication skills and a strong command of the English language., • Strong attention to detail., • Ability to work well in a team., • Multitasking skills and good organisational abilities., • Answering all customer queries/bookings via Phone, Email, and internet., • Be proactive in resolution of any queries, dealing with both internal and external customers, • To achieve your individual daily targets as set by the Customer Service Manager., • Chasing delivery reports as to keep clients informed on their deliveries., • General administrative tasks., • Assist with receiving and processing shipments., • Flexible with in the future being on call (once trained up) – This is on a rota basis within the team. Key Skills: • Confident telephone manner., • Strong written, listening and verbal communication at all levels., • A personable approach., • Approachable, empathetic, and considerate., • Working in a similar logistics type customer service would be advantageous, • Accurate attention to detail., • A team player who can demonstrate initiative., • Ability to manage own workload and meet company targets., • Excellent customer service – ability to provide solutions., • Computer literate., • Excellent administrative and strong organisational skills., • Benefits:, • Salary: up to to £30, • 25 days holiday per annum, plus bank holidays., • Full time position Hours - weekly shift patterns rotate on the below: 07:30-16:30 08:00-17:00 08:30-17:30 09:00-18:00 09:30-18:30 10:00-19:00 10:30-19:30

Air Conditioning Engineer – Mobile Role Heathrow (Regional Mobile) £46,000 per annum + Company Van Permanent, Full-Time 25 days plus bank holidays Are you a qualified Air Conditioning Engineer looking for a mobile role across multiple sites? Join our regional team in Heathrow and help deliver high-quality maintenance services with a strong focus on HVAC systems. This is a fantastic opportunity to work in a collaborative environment, build strong client relationships, and grow your career with a supportive team. What You’ll Be Doing Technical Duties * Carry out statutory and routine PPMs and reactive maintenance across various sites ️ * Focus on air conditioning systems while supporting other disciplines as needed ❄️ * Provide expert advice and technical support to clients and colleagues * Accurately record time and materials for minor works and assist with quoting * Keep Maximo (CAFM system) updated via tablet and ensure timesheets are complete Service Delivery * Deliver excellent service with a goal of 100% customer satisfaction * Keep clients informed with regular updates and feedback * Report progress to your Area Manager * Work closely with Account Support, Supervisors, Managers, and Sub-Contractors * Support safe delivery of all works, including those by service partners Client & Team Relationships * Build strong relationships with clients, customers, and colleagues * Take pride in the quality of your work and service delivery * Participate in out-of-hours call-out rota as required What You’ll Need Qualifications & Certifications * NVQ Level 2 in a relevant trade * City & Guilds 2079 F-Gas Regulations (Cat1) ✅ * Full UK Driving Licence Skills & Experience * 3+ years in a similar multi-site, multi-discipline role * Strong IT skills and familiarity with CAFM systems * Experience in customer-facing outsourcing environments * Ability to manage and prioritise tasks effectively ️ What’s In It For You? * Competitive salary * Company van * Career progression & development opportunities * Work on diverse projects across multiple sites ️ * Be part of a collaborative and supportive team Atlas Workplace Services was built to be different to the faceless organisations in facilities management industry that often lack the human touch. Our ambition is to make buildings and facilities better for the people who work in them. Why do we do this? It’s simple. We know that buildings are better places to be when they are looked after by people who care. We achieve this by combining our unique understanding with useful technology and an above-and-beyond attitude from our people on the ground and in our support centres. This provides a more personal approach to facilities management and building maintenance services. We are present right across the UK at more than 1,000 sites and over 11 million square feet of premises. Our services include engineering maintenance, security, cleaning, compliance, reception, energy solutions and more

Store Manager Here at Iceland and The Food Warehouse, we pride ourselves on being an innovative, fast-paced, family-orientated Retailer. We are the fastest growing multi-channel Retailer in the UK and as one of the Sunday Times Best Places to Work 2025 , we believe that there is no better place to excel in your career as a Store Manager. We work hard to deliver industry leading service to our customers and we are deeply passionate about our products and store offering. We have immense pride in our strong ethics, our feels like family ethos and our commitment to Doing It Right across every aspect of our business. Whether it be through the incredible work our teams do to support Iceland Charitable Foundation or our ongoing commitment to helping the planet, we live and breathe our values every day in store life. Our business is continuing to grow, and we are looking for committed, enthusiastic and supportive leaders and role models, who are always ready to go the extra mile. As a Store Manager, you will have full accountability for running your own store and leading a team. This is a very hands-on role, where you will be responsible for spinning a lot of plates in order to drive operational standards and deliver sales. In addition to this, many of our stores offer an online home delivery service and experience of managing a high-volume digital operation would be an advantage. You will need to be hard working, proactive and be able to instil our values into your team and store. In return, we offer a competitive salary and benefits package, including private health care, excellent wellbeing support through our partnership with Grocery Aid, 15% staff discount in stores, discounts across Retail and sales incentives throughout the year. TPBN1_UKTJ

Territory Sales Manager An exciting Territory Sales Manager opportunity at DX! Up to £52,900 inclusive of Car Allowance/Company Car - Year 1 OTE £75k+ (uncapped commission) Previous sales experience in the Logistics/Parcels/Freight industry is essential to be considered for the Territory Sales Manager role. All About You You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers. About Us We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. This could be the passport you need for the holiday of your dreams or that special gift for a loved one. We have a team of over 5,300 hard-working and enthusiastic people who think we are more than just a delivery company. We know each consignment tells a story and we know that for someone somewhere, it’ll make their day when we deliver exactly on time, every time. What will it feel like to be part of our team? At DX, we know our people are our foundation of success. We are passionate about you developing your career with us; if you want to develop your career, DX will provide the training and the opportunities! Whatever you choose, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise. Role Summary: Building a close network of contacts with current and prospective customers you will be able to develop and implement market sector sales plans within your own catchment area. In addition, you will be able to contribute to innovative and creative pipeline solutions alongside sales colleagues nationwide. Key Responsibilities: * Work with the General Manager & Regional Sales Manager to implement the sales strategy and business plan for the area, making best use of C&D fleet capacity to collect from prospect customers * Achieve and exceed sales targets in line with DX growth across all services * Define and manage customer prospects to maximise sales growth * Work with the DX Bid Management Team, to deliver effective tender responses to specific customer opportunities * Demonstrate strong knowledge of the DX Group product portfolio and all associated features and benefits and to tailor those benefits to the needs of the customer * Submit accurate and timely business forecasts and chair regular sales meetings * Use the sales tools in line with the agreed sales process to maintain and develop sales pipeline and customer information Additional information on this role Our sales roles are exciting, challenging and customer focused. You will love this role if you are able to empathise with a wide range of clients, share your drive and energy with others and be comfortable working alone and as part of a team. Benefits: * Competitive Rates of Pay * Holidays: 25 days + Bank Holidays * Long Service Recognition scheme * Enhanced Maternity & Paternity * Company Pension Scheme * Life Assurance * Employee Assistance programme including 24/7 Virtual GP * DX Discounts Portal * Excellent opportunities for career progression and more!! We look forward to hearing from you

Job Description Job Title: Assistant Bar Manager Department: The Manor Bar & Lounge Reports to: Restaurant Manager Responsible for: Supervisors / F&B Bar Assistants Role Objective: To support the Restaurant Manager in the day-to-day running of the Manor House Bar, ensuring consistently high standards of service, product quality, and team performance. The role is hands-on and operational. The Assistant Bar Manager is expected to lead from the floor, maintain control during service, and always uphold Foxhills standards. A strong passion for cocktails, excellent product knowledge, and a solid understanding of wine are essential to delivering the Manor House Bar experience. Primary Responsibilities Front of House: Lead bar operations during service, ensuring standards are met consistently across all shifts. Maintain a visible floor presence, controlling pace, quality, and guest engagement. Ensure cocktails and beverages are delivered accurately, consistently, and to specification. Resolve guest issues promptly and professionally, escalating where required. Ensure all team members understand the Manor House Bar offer and deliver it with confidence. Cocktail & Beverage Standards Demonstrate strong cocktail knowledge, including classics, signatures, techniques, and presentation. Uphold Foxhills standards for cocktail quality, balance, garnish, and glassware. Actively coach the team on cocktail execution and bar discipline during service. Maintain strong wine knowledge to confidently advise guests on selections and pairings. Support menu development, seasonal features, and premium upselling where appropriate. Team Leadership & People Management Support recruitment, induction, and ongoing training of bar team members. Deliver clear pre-shift briefings and ensure daily handovers are completed. Monitor performance on shift and address issues in real time. Support a positive, professional team culture aligned to Foxhills values. Take responsibility for the department in the absence of the Restaurant Manager. at all times promote safe working practices. Ensure all team members attend obligatory training courses, and maintain paperwork to prove this. Work with Health & Safety Manager, Steve Barrass, to at all times uphold Health & Safety guidelines. Volunteer for any additional training courses that will enhance your confidence and competence as a member of the hotel management team. Stock, Cellar & Cost Control Support effective stock control procedures across bar and cellar. Participate in weekly stock takes and investigate variances. Ensure correct storage, rotation, and security of all stock. Assist with PAR level setting and ordering in line with trading levels. Minimise wastage through control, training, and accurate service. Financial & Commercial Focus Drive revenue through confident upselling, premium serves, and product knowledge. Support delivery of sales targets while maintaining service standards. Operate within agreed payroll and cost controls during service. Maintain awareness of daily and weekly performance indicators. Standards, Health & Safety Ensure all health, safety, licensing, and food hygiene standards are always followed. Maintain clean, safe, and organised bar and cellar areas. Ensure all checks, logs, and cleaning schedules are completed and signed off. Uphold Foxhills presentation, grooming, and brand standards consistently. Key Skills & Experience Proven experience in a quality bar environment Strong cocktail knowledge and genuine passion for mixology Good working knowledge of wine, spirits, and premium beverages Confident leader during busy service periods Strong operational discipline and attention to detail Flexible approach to working patterns, including weekends Desirable: Experience within a hotel, members club, or premium hospitality environment Cocktail or wine qualifications (WSET or equivalent) Personal Attributes Standards-driven and operationally focused Calm, controlled, and decisive under pressure Commercially aware with a guest-first mindset Professional, reliable, and accountable Committed to continuous improvement General ternal and external guests in a friendly and courteous manner at all times. Support colleagues in delivering a high standard of guest service To maintain a professional standard of dress and appearance, in line with company standards Maintain a safe, clean and tidy work area Highlight any shortage of tools and resources to your manager Assist with administration as requested by the Head of Department Take full control of, and accept responsibility for all aspects of the department in the absence of your manager, ensuring standards are maintained Work a rota set by your Head of Department and to understand that this will be in accordance with business demands Develop an ability to provide support Duty Management shifts To attend any training sessions as requested and adhere to company policies. Carry out any additional duties as reasonably requested by the management team Promote the Foxhills Collection in a positive light at every opportunity This role is integral to delivering the Foxhills Manor House Bar experience. Consistency, professionalism, and leadership on the floor are non-negotiable. Foxhills is a family owned, award winning hotel and country club set in a stunning 400 acre Surrey estate with three golf courses, spa, family friendly facilities, five swimming pools and three restaurants. Select from a range of club membership options to unlock a world of leisure opportunities including one of Englands top 100 golf courses, facilities ideal for families, relaxing spa treatments and one of the countrys top fitness gyms. Foxhills members enjoy a lively social calendar, access to world-leading facilities and a range of benefits including exclusive special offers and access to sports coaching from experts in golf, tennis, judo and more. Visitors are welcome at selected events, or to stay overnight in the resorts 70 well appointed bedrooms and suites, where guests are granted honorary membership for a day with access to fitness classes and Country Club facilities. Whether visiting for a conference or meeting, enjoying a golf or cycling day with colleagues or friends, or dining in one of three restaurants, visitors can experience the Foxhills feeling that you will always leave feeling better than when you arrived. Foxhills is a family owned, award winning hotel and country club set in a stunning 400 acre Surrey estate with three golf courses, spa, family friendly facilities, five swimming pools and three restaurants. Select from a range of club membership options to unlock a world of leisure opportunities including one of Englands top 100 golf courses, facilities ideal for families, relaxing spa treatments and one of the countrys top fitness gyms. Foxhills members enjoy a lively social calendar, access to world-leading facilities and a range of benefits including exclusive special offers and access to sports coaching from experts in golf, tennis, judo and more. Visitors are welcome at selected events, or to stay overnight in the resorts 70 well appointed bedrooms and suites, where guests are granted honorary membership for a day with access to fitness classes and Country Club facilities. Whether visiting for a conference or meeting, enjoying a golf or cycling day with colleagues or friends, or dining in one of three restaurants, visitors can experience the Foxhills feeling that you will always leave feeling better than when you arrived. TPBN1_UKCT