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We believe in better . And we make it happen. Better content . Better products. And better careers . Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky . The Monitoring Strategy Manager is a pivotal leadership position within our broadcast technology organization, focused on advancing the frontiers and design and build a consistent and innovative strategy for video and transmission monitoring. This role is dedicated to managing the technical aspects of video and transmission workflow monitoring, ensuring that operations have the proper support in delivering our broadcast solutions at the highest quality across various platforms. What you'll do: • Lead Video Monitoring Initiatives: Direct strategic initiatives focused on defining and implementing monitoring requirements across operational domains, ensuring alignment with service reliability goals and operational excellence. Actively engage with operational teams to guide them in identifying key monitoring needs and supervise the development of scalable, integrated monitoring solutions., • Innovate and Improve : Push the boundaries of current video monitoring by researching and integrating the latest monitoring solutions , and technological advancements to enhance operational efficiency and service excellence., • Leverage Data for Monitoring Excellence: Champion a data-driven approach to monitoring by utilizing operational metrics, logs, telemetry, and analytics to identify trends, detect anomalies, and uncover optimization opportunities. Collaborate with Data Engineering and Analytics teams to build intelligent dashboards, predictive models, and advanced alerting systems that enhance visibility, responsiveness, and the ability to anticipate incidents before they impact service quality., • A collaborative mindset and the ability to build strong bridges across diverse team functions. You'll play a key role in connecting strategy and analysis with data insights and platform operations, fostering alignment and shared ownership throughout the entire monitoring lifecycle -from requirement definition to solution design and implementation ., • Collaborate with Cross- Functional Teams : Work closely with the Product Team, Core Engineering Team, Video Engineering Team as well as with Architects to align monitoring capabilities with market needs and the overall product architecture , ensuring seamless integration and performance scalability ., • Resource Management: Allocate resources effectively , manage budgets for video monitoring projects , and oversee the monitoring engineering team to ensure project goals are met on time and within budget . What you'll bring, • Expertise in Systems reliability and monitoring: deep understanding of operational approaches, with a background in developing monitoring and observability solutions., • Understanding of end-to-end video processing workflows, with a strong background in designing solutions for high-demand broadcast environments., • Leadership and Team Management Skills : Proven ability to lead a team of engineers , fostering an environment of innovation , accountability , collaboration , and driving projects to successful completion ., • Strategic Vision: Ability to see the bigger picture and align video monitoring strategies with broader company goals, driving innovation while maintaining both practical project management and operational excellence., • Demonstrates a clear understanding of strategic objectives and proactively drives initiatives that align with and support the successful execution of the organizational vision., • Problem-Solving Prowess: Skilled at navigating technical and process-related challenges and optimizing video monitoring to meet the demands of modern broadcasting while maintaining a consistent and coherent approach aligned with the requirements gathered from operational teams., • Communication Skills : Excellent interpersonal and communication abilities , capable of explaining complex video technologies to non- technical stakeholders and effectively collaborating with other teams . Team overview : CONTENT TECHNOLOGY AND INNOVATION Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work: Recognised by The Times and Stonewall, we take pride in our approach to diversity and inclusion. Investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space : Osterley Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose . You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if , how far, and what next . But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Loss Adjuster – Salary £34,000 - £52,000 (dependent on skills, experience, and location) Are you someone who thrives on delivering exceptional customer service while balancing cost-effectiveness? Do you love visiting customers? In this role, you’ll collaborate with our Home Project Manager team to gather crucial site information, assess liability, and create detailed work scopes. If you're a desk-based adjuster this could be the next step in your career! If it sounds someone like you, we would love to hear from you! A bit about the job: Your responsibilities include providing a customer-focused and cost-effective service by visiting household claims customers. In collaboration with the Home Project Manager team, it's essential to gather and provide site information to manage claims to completion. The role involves visiting customers to assess liability, build work scopes, draw floorplan, validate claims against policy cover, agree settlements, and determine the best management route for the claim. Responsibilities also include recording evidence, appointing suppliers, making liability decisions, and creating initial reserves using claims scoping software, sometimes working out of the area to support major incidents. The position demands self-motivation, managing personal appointments, and may involve travel across the UK with flexible hours, including evenings and weekends. Skills and experience we’re looking for: • Exceptional empathy and communication skills: adept at gathering evidence, delivering difficult news with sensitivity, and maintaining strong client relations., • In-depth expertise in the Residential (Home) property insurance sector, ensuring accurate assessments and tailored solutions., • Advanced technical knowledge in building pathology and best practices, enabling precise evaluations and recommendations., • Proficient in claims scoping and management software (Symbility, Exactaware, etc.), with hands-on experience using tablet technology on-site., • Comprehensive understanding of Flood, Escape of Water (EOW), and Fire damage management, alongside health and safety regulations and industry-specific legislation. What you’ll get for this role: Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. • Starting Salary £34,000 - £45,000 (dependent on skills, experience, and location), • Bonus opportunity - 8% of annual salary Actual amount depends on your performance and, • Aviva’s., • Generous pension scheme - Aviva will contribute up to 14%, depending on what you put, • in., • 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days, • Make your money go further - Up to 40% discount on Aviva products, and other retailer, • discounts, • Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share, • in the success of Aviva with our Save As You Earn scheme, • Brilliantly supportive policies including parental and carer’s leave, • Flexible benefits to suit you, including sustainability options such as cycle to work, • Make a difference, be part of our, • ___ and use your 3 paid volunteering days to help others Aviva is for everyone: We’re inclusive and ___ – we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you’re in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working –spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look ___ To find out more about working at Aviva take a look We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you. We’d love it if you could submit your application online. If you require an alternative method of applying, please send an email to ___.

Loss Adjuster – Salary £34,000 - £52,000 (dependent on skills, experience, and location) Are you someone who thrives on delivering exceptional customer service while balancing cost-effectiveness? Do you love visiting customers? In this role, you’ll collaborate with our Home Project Manager team to gather crucial site information, assess liability, and create detailed work scopes. If you're a desk-based adjuster this could be the next step in your career! If it sounds someone like you, we would love to hear from you! A bit about the job: Your responsibilities include providing a customer-focused and cost-effective service by visiting household claims customers. In collaboration with the Home Project Manager team, it's essential to gather and provide site information to manage claims to completion. The role involves visiting customers to assess liability, build work scopes, draw floorplan, validate claims against policy cover, agree settlements, and determine the best management route for the claim. Responsibilities also include recording evidence, appointing suppliers, making liability decisions, and creating initial reserves using claims scoping software, sometimes working out of the area to support major incidents. The position demands self-motivation, managing personal appointments, and may involve travel across the UK with flexible hours, including evenings and weekends. Skills and experience we’re looking for: • Exceptional empathy and communication skills: adept at gathering evidence, delivering difficult news with sensitivity, and maintaining strong client relations., • In-depth expertise in the Residential (Home) property insurance sector, ensuring accurate assessments and tailored solutions., • Advanced technical knowledge in building pathology and best practices, enabling precise evaluations and recommendations., • Proficient in claims scoping and management software (Symbility, Exactaware, etc.), with hands-on experience using tablet technology on-site., • Comprehensive understanding of Flood, Escape of Water (EOW), and Fire damage management, alongside health and safety regulations and industry-specific legislation. What you’ll get for this role: Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. • Starting Salary £34,000 - £45,000 (dependent on skills, experience, and location), • Bonus opportunity - 8% of annual salary Actual amount depends on your performance and, • Aviva’s., • Generous pension scheme - Aviva will contribute up to 14%, depending on what you put, • in., • 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days, • Make your money go further - Up to 40% discount on Aviva products, and other retailer, • discounts, • Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share, • in the success of Aviva with our Save As You Earn scheme, • Brilliantly supportive policies including parental and carer’s leave, • Flexible benefits to suit you, including sustainability options such as cycle to work, • Make a difference, be part of our, • ___ and use your 3 paid volunteering days to help others Aviva is for everyone: We’re inclusive and ___ – we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you’re in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working –spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look ___ To find out more about working at Aviva take a look We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you. We’d love it if you could submit your application online. If you require an alternative method of applying, please send an email to ___.

Loss Adjuster – Salary £34,000 - £52,000 (dependent on skills, experience, and location) Are you someone who thrives on delivering exceptional customer service while balancing cost-effectiveness? Do you love visiting customers? In this role, you’ll collaborate with our Home Project Manager team to gather crucial site information, assess liability, and create detailed work scopes. If you're a desk-based adjuster this could be the next step in your career! If it sounds someone like you, we would love to hear from you! A bit about the job: Your responsibilities include providing a customer-focused and cost-effective service by visiting household claims customers. In collaboration with the Home Project Manager team, it's essential to gather and provide site information to manage claims to completion. The role involves visiting customers to assess liability, build work scopes, draw floorplan, validate claims against policy cover, agree settlements, and determine the best management route for the claim. Responsibilities also include recording evidence, appointing suppliers, making liability decisions, and creating initial reserves using claims scoping software, sometimes working out of the area to support major incidents. The position demands self-motivation, managing personal appointments, and may involve travel across the UK with flexible hours, including evenings and weekends. Skills and experience we’re looking for: • Exceptional empathy and communication skills: adept at gathering evidence, delivering difficult news with sensitivity, and maintaining strong client relations., • In-depth expertise in the Residential (Home) property insurance sector, ensuring accurate assessments and tailored solutions., • Advanced technical knowledge in building pathology and best practices, enabling precise evaluations and recommendations., • Proficient in claims scoping and management software (Symbility, Exactaware, etc.), with hands-on experience using tablet technology on-site., • Comprehensive understanding of Flood, Escape of Water (EOW), and Fire damage management, alongside health and safety regulations and industry-specific legislation. What you’ll get for this role: Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. • Starting Salary £34,000 - £45,000 (dependent on skills, experience, and location), • Bonus opportunity - 8% of annual salary Actual amount depends on your performance and, • Aviva’s., • Generous pension scheme - Aviva will contribute up to 14%, depending on what you put, • in., • 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days, • Make your money go further - Up to 40% discount on Aviva products, and other retailer, • discounts, • Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share, • in the success of Aviva with our Save As You Earn scheme, • Brilliantly supportive policies including parental and carer’s leave, • Flexible benefits to suit you, including sustainability options such as cycle to work, • Make a difference, be part of our, • ___ and use your 3 paid volunteering days to help others Aviva is for everyone: We’re inclusive and ___ – we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you’re in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working –spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look ___ To find out more about working at Aviva take a look We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you. We’d love it if you could submit your application online. If you require an alternative method of applying, please send an email to ___.

Loss Adjuster – Salary £34,000 - £52,000 (dependent on skills, experience, and location) Are you someone who thrives on delivering exceptional customer service while balancing cost-effectiveness? Do you love visiting customers? In this role, you’ll collaborate with our Home Project Manager team to gather crucial site information, assess liability, and create detailed work scopes. If you're a desk-based adjuster this could be the next step in your career! If it sounds someone like you, we would love to hear from you! A bit about the job: Your responsibilities include providing a customer-focused and cost-effective service by visiting household claims customers. In collaboration with the Home Project Manager team, it's essential to gather and provide site information to manage claims to completion. The role involves visiting customers to assess liability, build work scopes, draw floorplan, validate claims against policy cover, agree settlements, and determine the best management route for the claim. Responsibilities also include recording evidence, appointing suppliers, making liability decisions, and creating initial reserves using claims scoping software, sometimes working out of the area to support major incidents. The position demands self-motivation, managing personal appointments, and may involve travel across the UK with flexible hours, including evenings and weekends. Skills and experience we’re looking for: • Exceptional empathy and communication skills: adept at gathering evidence, delivering difficult news with sensitivity, and maintaining strong client relations., • In-depth expertise in the Residential (Home) property insurance sector, ensuring accurate assessments and tailored solutions., • Advanced technical knowledge in building pathology and best practices, enabling precise evaluations and recommendations., • Proficient in claims scoping and management software (Symbility, Exactaware, etc.), with hands-on experience using tablet technology on-site., • Comprehensive understanding of Flood, Escape of Water (EOW), and Fire damage management, alongside health and safety regulations and industry-specific legislation. What you’ll get for this role: Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. • Starting Salary £34,000 - £45,000 (dependent on skills, experience, and location), • Bonus opportunity - 8% of annual salary Actual amount depends on your performance and, • Aviva’s., • Generous pension scheme - Aviva will contribute up to 14%, depending on what you put, • in., • 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days, • Make your money go further - Up to 40% discount on Aviva products, and other retailer, • discounts, • Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share, • in the success of Aviva with our Save As You Earn scheme, • Brilliantly supportive policies including parental and carer’s leave, • Flexible benefits to suit you, including sustainability options such as cycle to work, • Make a difference, be part of our, • ___ and use your 3 paid volunteering days to help others Aviva is for everyone: We’re inclusive and ___ – we want applications from people with diverse backgrounds and experiences. Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you’re in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working –spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look ___ To find out more about working at Aviva take a look We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you. We’d love it if you could submit your application online. If you require an alternative method of applying, please send an email to ___.

Job Description: Shift Maintenance Engineer (Multi skilled) - Crown petfood (Mars Petcare) 📍 Castle Cary 💷 £43,600-£46,100 (prorated and including shift allowance, DOE) 🎁 + Performance Bonus & Exceptional Benefits 32 Hours per week (with the choice of additional hours) 🌟 Why Join Us? We care about the world and your future. Mars offers competitive compensation and benefits along with some great perks, like fun freebies and best-in-class development. As a Mars Associate, you have our ongoing commitment to your growth and development as you work across our world-famous brands. The world we want tomorrow starts with how we do business today, and we're here to support you every step of the way. 💼 The Role This is a great opportunity to join the dynamic Engineering Team at our Mars Petcare factory. Your role will focus on hands-on maintenance for specialised pet food processing & packaging equipment, including both mechanical and electrical challenges. The aim of this shift-based role is to problem solve and repair technical faults on the factory equipment. These faults cause lost efficiency and factory downtime, making the Shift Maintenance Engineer a critical & highly responsible role for our site to achieve production targets in a safe and food safe manner. You will need to collaborate with other shift maintenance engineers, shift operations, and days engineers to maintain and improve future factory performance and asset reliability. This means you will also become involved in longer term improvements and projects to improve reliability on a particular asset, maintenance schedule, or maintenance strategy. Shift Pattern: 32 Hours per week (with the choice of additional hours) • Weekend -2x Shifts Saturday & Sunday alternating weekly between (nights) 10pm-10am & (days) 10am-10pm • Weekday-1x shift Mon-Fri 8am-4pm/6am-2pm ⭐ What's in it for you? • Competitive salary £43,600-£46,100 (prorated and including shift allowance, DOE), • Career growth opportunities with structured development & Mars University, • Private healthcare + equal parental leave, • Generous pension (up to 9% contribution), • Life assurance (4x salary), • EV salary sacrifice scheme, • Gym membership & wellbeing support, • Annual leave starting at 24 days, rising to 32 with service, • Free perks on site: Parking, Lavazza coffee, tea, fruit twice a week, and access to our employee shop ✅ What We're Looking For • Solid foundation in Engineering & Technical skills, built through a recognized apprenticeship., • National Standard level 4 (or relevant level 3) or HNC / HND level in a combined Electrical & Mechanical Engineering discipline. Or Electrical or Mechanical Engineering qualification but with other qualifications / proven experience in the other discipline., • Self-sufficient, hands on, and strong problem-solving ability. Systematic root cause analysis of technical issues., • Demonstratable experience working in a maintenance or reliability department., • Industry Health & Safety knowledge (e.g. LOTO, Risk Assessments & Safe Work Permits) 🔧 Key Responsibilities • Perform fault diagnosis & repairs on random failures on production machinery, identifying the root cause in the repair process., • Responsibility for technical safety and food safety standards on your shift, supporting the Shift Operations Manager., • Provide technical experience and support to the Shift Operations Team., • Responsible for overseeing all factory services on shift (including steam, electricity, air, water, and gas), • Determine when and which technical issues are escalated to the days team., • Complete planned maintenance activities & improvements with smooth transitions from maintenance back to production 🌍 What You Can Expect from Mars • Work alongside 130,000+ Associates worldwide guided by our Five Principles, • Be part of a purpose-driven company shaping "the world we want tomorrow", • Access world-class training & development from day one, • Join a company with an industry-leading salary and benefits package

We burst onto the restaurant scene in 1997, when we shook up London and showed the UK a new way of eating. Part of this was the 'kaiten' conveyor belt and colour-coded dishes which made our name. We're all about fresh, flavoursome, authentic Japanese food. Sushi is what we're famous for, but we also have a mouth-watering range of hot street food available - from traditional classics to innovative fusion dishes. All packed with rich, aromatic flavours and umami. Fast forward to today and we have over 70 restaurants all over the globe, more than 300 kiosks in the UK, with grocery products and pre-pack sushi in most major UK supermarkets. We are looking for dynamic individuals with a love and passion for food to join us on our exciting journey Our people are at the heart of what we do: • You will be a role model, have an appetite for success and a real thirst for delivering exceptional results., • You will be ambitious and hungry to learn., • You will always strive to do your best., • You will be enthusiastic and have a positive disposition., • You will embrace challenges head on, with a willing can-do attitude., • You will want to be part of our success story. What you will be doing: The role of the Deputy Manager at YO! is to fully support the ASM in the entire operation of their YO! Restaurant. Working under the ASM and actively running shifts in the restaurant, you have a huge impact on all aspects of the business. Although you are not quite an ASM yet, you are certainly learning all the aspects of the business to help you take that next step! On a regular rotation you will be responsible for a host of different areas within the business which your ASM will assign to you. These areas will include recruitment, training, scheduling, stock control, marketing, team communications, maintenance, safety and many more! You will be a fantastic ‘Shift Runner’ who sets the bar in the restaurant for running the very best shifts! Leading and inspiring our entire team you are obsessive about food quality, adherence to spec and can prepare each and every YO! dish brilliantly. Happy teams and Happy guests is the mantra by which you live and instil this modus operandi across your team. You are passionate about an incredible guest experience, developing your team and driving the profitability of your restaurant through great controls of all cost lines. Comfortable and natural in all roles, you are an inspirational presence in your restaurant, running high energy shifts and ensuring each and every day part delivers an outstanding experience for our guests and team – a typical day at YO! for you, may involve opening and prepping in the kitchen and moving onto the floor at lunchtime to run a great shift, seamlessly floating between the two. You are a true all-rounder and highly credible. We're proud to offer: • Fantastic working hours, • Free YO! food - What's your favourite YO! dish? Every time you work you can power your shift with a selection of your choice from our fantastic menu, • Grow with YO!- we will pay for you to achieve professional qualifications (up to Degree level) whilst you work, • Brilliant support services designed to enhance your physical, mental and financial wellbe

As a General Manager, you will be a true leader, inspiring the team to deliver a memorable Everyman experience to all our guests. The successful General Manager will receive:. As our General Manager, you will have full autonomy to drive the business to achieve long-term profitability and be responsi

Your New CompanyA globally leading FMCG business based in West London / Surrey are recruiting for a Commercial Finance Manager. This unique opportunity will allow you to business partner with a passionate and supportive MD, but also report to a highly regarded Group Finance Director.

Come and join the UK's largest provider of complex care. We proudly employ over 4000+ people - We are looking for a Service Manager, to join us at our service Rowland House based in Thames Ditton. Although a candidate with a clinical qualification is preferred, candidates without clinical qualifications are encouraged to apply for this position, provided they meet the experience requirements outlined in the job description. Rowland House is a supported living care service providing intensive person-centred care and support to all our individuals. Situated in Thames Ditton, we work closely with all of our individuals to further their independent living skills and enhance their quality of life through a holistic approach to care. As the Service Manager, you will display compassionate leadership and astute operational management. You are the driving force behind the provision of exemplary care services, offering both oversight and a personal touch to ensure the well-being and satisfaction of our individuals and staff. Your role is pivotal in fostering an environment of excellence, innovation, and continuous improvement. You will oversee the complete management and evolution of the site, ensuring adherence to the highest standards of healthcare compliance. With a meticulous eye for detail, you will ensure the most appropriate use of resources, maintaining a balance between quality care and operational efficiency. What you'll be working: We're flexible, so you'll work a total 37.5 hours per week; • Working 5 days a week, • 37.5 Hrs per week, • Monday to Friday What you'll be doing: Your responsibilities include maintaining compliance with all regulatory bodies, including a crucial partnership with the Care Quality Commission (CQC), upholding our commitment to excellence as the face and voice of our establishment. As the Service Manager, your leadership will inspire a culture of respect, dignity, and integrity, positioning our care home as a beacon of trust and exceptional care in the community. • Provide visionary leadership and effective supervision to the Team Leaders, and care staff, ensuring the establishment of competent management structures that offer reliable support both during operational hours and via an out-of-hours on-call system., • Implement and maintain robust Local Integrated Governance protocols to ensure the care service operates within a framework of excellence, demonstrating your awareness in care management., • Direct the recruitment, daily supervision, and overall management of staff, ensuring an informed workforce that is adequate in number, diversity, qualification, and experience to meet the complex needs of our residents., • Drive full bed occupancy with strategic marketing and effective processing of referrals, utilising insights to match the services offered with the needs of potential residents., • Oversee the protection and safeguarding of all residents, ensuring adherence to policies and procedures with a lens for risk assessment and intervention strategies., • Lead the professional development of staff by identifying training needs through Supervision, Development Review, and Appraisal systems, and actively participate in the delivery of this training., • Ensure the production and submission of clinical and managerial reports are of high quality and delivered within established deadlines., • Respond to regulatory body enquiries and reports with detailed clinical knowledge and appropriateness, reflecting the high standards of the service., • Maintain a culture of confidentiality and privacy in accordance with company policies, especially with respect to the sensitive clinical information of residents. What you'll have: • A legal right to work in the UK, • In-depth knowledge of governance, safeguarding principles, and the regulatory landscape, with a strong grasp of the legislation framework impacting healthcare and residential care settings., • Proven leadership skills with experience in guiding a multidisciplinary team, including clinical staff, fostering an environment of professional growth and excellence., • Autonomous in decision-making with a strong initiative, capable of navigating complex scenarios and operational ambiguities with a solution-focused mindset., • A patient-centred approach to care with robust negotiation skills, capable of engaging with clinical professionals, residents' families, and key stakeholders effectively., • Exceptional analytical abilities with experience data interpretation, coupled with proficient budgetary and financial management skills to maintain fiscal health and resource allocation., • Agile and proactive in updating care practices, open to innovation and evidence-based practices to enhance service delivery and patient outcomes., • Superior organisational and time management skills, with the ability to prioritise critical and managerial tasks to ensure efficient operation of the care home., • Influential communication skills, adept at advocating for residents' needs and the care home's interests at all organisational levels and with external clinical networks., • Strong commercial awareness, with an understanding of how service delivery impacts business performance and sustainability., • A versatile and adaptive demeanour, ready to take on new challenges and lead by example, managerial capacities, inspiring change and continuous improvement., • We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident committed employer., • Experience of the health and care sector, • Experience of working in a matrix organisation, • Previous experience leading a team and management, • Demonstrable experience of coaching and developing colleagues, • Experience of working in a fast-paced environment What to look forward to: • 25 days plus bank holidays, • Birthday off, • Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities, • Active Reward App giving discounts and savings on your weekly shop, • Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice, • A Nest Personal Pension account, • Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials – like going to the dentist or opticians, • We recognise outstanding Active Behaviours via the Active Awards programme, • Enhanced Sick & Maternity Pay benefits, • Refer a Friend Scheme and earn yourself up to £1500 for Nurses, Therapists & Doctors, £500 all other roles, by recommending someone you know, • ……and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group

Clinigen is a rapidly growing global specialty pharmaceutical services business with a unique combination of services across the pharmaceutical lifecycle. We currently have over 1,000 employees headquartered in the UK with global offices in the US, EU (Belgium, Germany, France), Asia Pacific and South Africa. Clinigen is growing rapidly and is positioned well for an exciting future of continued expansion. Please note this role is available on a hybrid basis from either our Weybridge or Burton upon Trent office locations. We are currently seeking an experienced and dynamic VP RWD, a commercially minded, client facing leader with strong operational expertise and a natural ability to inspire and lead teams. This is a senior role in the Clinigen Managed Access leadership team, having responsibility for strategic Real World Data insight planning and generating in the context of MA, incl. designing and building the capability for Real World Data within Clinigen. An effective member of the Managed Access leadership team, you will be the interface between the commercial and the RWD operations team and will work across the Group to build the strategic capability to enable Clinigen to be the thought leader in the MAP RWD space and drive delivery for RWD. With full ownership of the RWD P&L, this is a rare opportunity to make a lasting impact in a high growth, purpose driven environment. Key Responsibilities: Strategy and Planning • Define and evolve the RWD strategy aligned with industry trends and customer needs, that feeds into the overall global Managed Access strategies including but not exhaustive on types of data. This spans strategic client advisory activities, data collection through to full analysis packages, • Design fit for purpose RWD solutions leveraging MAPs, collaborating with internal experts in regulatory, operations, market access, • Build and deliver a one-year operational plan with responsibility for the P&L of RWD, • Develop innovative approaches to be able to be the thought leader in Managed Access for RWD and insights derived from that data, • Keep up to date with the market trends, competitive landscape and client needs in order to ensure our service offering is ahead of the competition Business Development • Act as a senior client-facing advisor to our clients on RWD strategies and execution, • Support the Business Development team in crafting compelling RWD components for proposals, • Design clear offerings for clients that meet or exceed expectations, considering different client personas and differing client segmentation and defining bespoke offerings per segment, as required, • Drive thought leadership via case studies, white papers, publications, webinars etc. to showcase Clinigen’s capabilities Operational Delivery Oversight • Build team to deliver against client deliverables, • Create fit for purpose scalable processes to enable efficient running of the RWD portfolio both meeting and pre-empting client expectations and supporting repeat business, • Guide the operational team, ensuring quality, compliance and highest customer satisfaction, e.g. by tailoring deliverables to clients’ needs, • Senior oversight on vendor relationships supporting RWD delivery, • Plan for resource linked to the Pipeline requirements Managed Access Leadership Team • Work cross functionally to ensure smooth integration of RWD components within MAPs and alignment with other Clinigen service offerings, • Proactively input into the BU goals, strategy and direction to deliver long range plan and annual, • budgets aligned to the Group’s long-term strategy, • Ensure all key stakeholders across the Group are updated on the RWD offerings and status for Clinigen People Development • Lead, mentor and develop both direct and indirect reports to drive high performance., • Ensure the team is appropriately resourced and structured to deliver strategic goals., • Create and maintain clear succession and development plans, aligned with individual, team, and Group objectives., • Identify and retain top talent through regular feedback, engagement, and growth opportunities., • Communicate key messages effectively across the team and broader Group., • Collaborate with HR to address skill gaps and implement targeted development plans., • Promote a culture of coaching, recognition and teamwork, aligned with Clinigen’s values and KPIs. Key Requirements • Extensive experience (10+ years) within the pharmaceutical/biotech industry, CRO with a background in pharmacoepidemiology, public health, or a related life science field, • Pharmacoepidemiological knowledge and experience, incl. study designs, methods and analysis, • Strong experience in designing and interpreting RWD collections, • Deep understanding of the regulatory RWD landscape, data quality aspects, data sources, • Demonstrated success in strategy development for various stakeholders, client management, building RWD offerings, and crossfunctional leadership, • Demonstrable track record of leading successful teams that have consistently exceeded sales and profit targets, over multiple years, • A confident people manager, with experience in managing global teams and remote employees, • Experience in motivating and mentoring individuals to create high-performing, diverse teams, • Excellent networker, negotiator and influencer, • Proactive and solutions-driven, with a high level of accountability and ownership for driving results through people, • Ability to build strong working relationships with internal and external stakeholders to collaborate effectively on projects with mutually beneficial outcomes, • Excellent written and verbal communication skills, with the ability to engage scientific and business audiences Benefits • 27 days holiday plus bank holidays, • Discretionary Bonus Scheme, • Pension contributions 5% matched, • Private Healthcare., • Life assurance 4 x annual salary, • Flexible Benefits Platform with £25/month Company contribution, • Annual salary review, • Independent financial advice service, • Enhanced Employee Assistance Programme, • Shopping discounts with retailers, • Long service awards, • Recognition scheme & employee of the year awards Interested? We would love to hear from you, please apply today for consideration.

We have an incredible opportunity for an Area Sales Manager covering. The Area Sales Manager will be the key driver in generating new business in a very important area.

ARE YOU LOOKING FOR YOUR NEXT EXCITING CHALLENGE If the answer is yes, then Future Electronics wants to hear from you! We are currently looking for an experienced Business Development Manager with Resistors and Capacitors experience to join our EMEA team here at Future. We know our employees are what make us great, that's why we constantly develop and motivate our talent with world class organizational development in order to learn and achieve our goals together Successful applicants will gain a highly competitive salary, full training and a range of benefits. Job Outline: The prime responsibility of the Resistors and Capacitors Business Development Manager (BDM) is to drive Future’s success across this portfolio across EMEA. The role requires a deep understanding of the different technologies within this space acting as a subject matter expert in this space to accelerate growth. To be commercially astute with strong negotiation skills, developing and executing on a business plan for specific technologies, suppliers and customers, including sales growth programs through demand creation is fundamental. This in turn will require a comprehensive understanding of the direction and requirements of the EMEA organisation in order to drive profitable sales and demand creation growth. The ability to understand the various supplier product offerings and how to position this both technically and commercially to accelerate the adoption of the newest and best technology available to the customer base through Future will be fundamental. Having a strong customer service ethic to support the sales combined with the capacity to provide commercial and technical assistance will enable a sustained business engagement strategy. The role is an active position with significant customer facing visits where in suppliers technologies can be clearly positioned across EMEA. What the role involves: • Support the Demand Creation (CRM) activity on the Resistors and Capacitors technologies with technical resources available and review processes to help ensure that demand creation metrics are achieved, • Drive activities relating to this technology within the dedicated customer base., • To be able to effectively take to market key supplier NPI’s for in products in the magnetic portfolio, • Support the sales organisation with commercial and technical assistance as required., • Develop, execute and measure strategic customer driven programs, • To replicate success where we have significant wins in similar applications, • To produce collateral and tools to enable the success of the passive electromechanical portfolio in the field, • Establish, develop and maintain successful relationships with suppliers., • Work with sales, marketing and technical community to ensure cohesive customer and supplier strategies., • Have a strong appreciation of the focus supplier’s needs and objectives strategically and tactically., • Fully understand each supplier’s product portfolio relevant to customer applications and position with the sales and technical teams., • Take responsibility for carrying out/facilitating appropriate training of marketing and technical team in region. Do you have? • Comprehensive knowledge of all Resistors and Capacitors products and electronic distribution industry., • Excellent communication, interpersonal and presentation skills able to win the customer and supplier alike., • A self-starter; very focused on achieving the end result., • Has the ability to communicate technical issues relating to supplier product offerings., • Has a strong service ethic, highly organised, with strong negotiation and technical skills., • Excellent verbal, written and presentation skills. To Apply send your CV to About Us Founded in 1968, Future Electronics is a worldwide leader in electronic components distribution and is recognized as one of the most respected and innovative companies in the industry today. Headquartered in Montreal and operating in over 160 locations in 40 plus countries around the world, Future Electronics has earned an impressive reputation for providing outstanding service and developing efficient, comprehensive global supply chain solutions. On April 2nd, 2024, Future Electronics joined WT Microelectronics. This complementary partnership is expected to generate strong synergies, enabling the combined company to deliver long-term, sustainable value to all stakeholders, including customers, suppliers, employees, and shareholders. Equality, Diversity, and Inclusion We are committed to Equality, Diversity, and Inclusion. We recruit the ‘best person for the job’ regardless of age, race, colour, gender, gender identity, sexual orientation, religion, or disability creating an inclusive working environment and culture for all our employees.

ARE YOU LOOKING FOR YOUR NEXT EXCITING CHALLENGE If the answer is yes, then Future Electronics wants to hear from you! We are currently looking for an experienced Business Development Manager with Memory experience to join our EMEA team here at Future. We know our employees are what make us great, that's why we constantly develop and motivate our talent with world class organizational development in order to learn and achieve our goals together Successful applicants will gain a highly competitive salary, full training and a range of benefits. Job Outline: The prime responsibility of the Memory Business Development Manager (BDM) is to drive Future’s success with Memory products in the designated region. The role requires the development and execution of a business plan for specific products, suppliers and customers. The ability to be commercially astute with strong negotiation skills and the ability to successfully drive sales growth programs and commercial demand creation through their nominated suppliers is fundamental. Combined with a strong customer service ethic is essential to support the sales organisation with mainly commercial and technical assistance when required and the ability to position supplier’s technology within the customer, sales and technical teams. The role is an active field-based role with significant customer facing visits within the country / region. What the role involves: -Work with line manager on the development of defined and accurate budget and business plans for the dedicated region -Drive Memory Activities within the dedicated customer base. -Develop, execute and measure strategic customer driven programs locally. -Support the local Memory Demand Creation (CRM) activity with technical resources available and review processes to help ensure that demand creation metrics are achieved. -To be the focal point for Memory products in the designated region. -Establish, develop and maintain successful relationships with suppliers. -Work with sales, marketing and technical community to ensure cohesive customer and supplier strategies. -Support the sales organisation with commercial and technical assistance as required. -Have a strong appreciation of the focus supplier’s needs and objectives strategically and tactically. -Fully understand each supplier’s product portfolio relevant to customer applications and position with the sales and technical teams. -Take responsibility for carrying out/facilitating appropriate training of marketing and technical team in region. -Actively embrace change, suggest and drive improvement where possible. Do you have? -A complete and comprehensive knowledge of Memory products and electronic distribution industry. -Strong credibility within the company and with suppliers that can be utilised as required. -Commercially astute, highly organised, self-motivated and creative. -Fully au fait with the sales and marketing working practices of Future and the available internal resources associated. -Strong credibility, able to win the “customer” and develop long term customer relationship management. -Has the ability to communicate basic technical issues relating to supplier product offerings. -Has a strong service ethic with strong negotiation and technical skills. -Excellent verbal, written and presentation skills. To Apply send your CV to About Us Founded in 1968, Future Electronics is a worldwide leader in electronic components distribution and is recognized as one of the most respected and innovative companies in the industry today. Headquartered in Montreal and operating in over 160 locations in 40 plus countries around the world, Future Electronics has earned an impressive reputation for providing outstanding service and developing efficient, comprehensive global supply chain solutions. On April 2nd, 2024, Future Electronics joined WT Microelectronics. This complementary partnership is expected to generate strong synergies, enabling the combined company to deliver long-term, sustainable value to all stakeholders, including customers, suppliers, employees, and shareholders. Equality, Diversity, and Inclusion We are committed to Equality, Diversity, and Inclusion. We recruit the ‘best person for the job’ regardless of age, race, colour, gender, gender identity, sexual orientation, religion, or disability creating an inclusive working environment and culture for all our employees.

Position: Commercial Manager Location: Chertsey Salary: On Application Duration: Ongoing Hours: Monday-Friday, 9am-5:30pm Overview of a Commercial Manager As a Commercial Manager, you’ll support business operations across multiple subsidiaries in Europe. You’ll provide strategic insight, track business performance, and support decision-making to drive growth. Working closely with multiple teams, you’ll help translate data into actionable strategies and ensure the business meets its targets. Fluency in Korean or additional languages is an advantage. Responsibilities of a Commercial Manager • Analyse internal and external business environments to identify opportunities and challenges., • Track, monitor, and report key performance indicators such as revenue, price, mix, segment share, and profit., • Produce business performance reports for senior management and key stakeholders., • Analyse market trends, competitor activity, and research data to support business strategy., • Develop reports and presentations for executive meetings, customer discussions, and team reviews., • Support Key Account management by providing insights and sharing best practices., • Collaborate with product, sales, and marketing teams to gather inputs for reporting and strategy., • Lead ad-hoc projects to explore new market opportunities or improve processes. Key competencies of a Commercial Manager • Strong analytical skills and ability to turn data into actionable insights., • Advanced Excel, PowerPoint, and Word skills for business reporting., • Excellent communication and interpersonal skills across multiple teams and regions., • Energetic, ambitious, adaptable, and delivery-focused., • Creative problem solver with a willingness to challenge the status quo., • Detail-oriented, diligent, and able to complete tasks on time with high quality., • Fluency in Korean or additional languages is an advantage., • Experience in consumer electronics or similar industries is a plus. Benefits: • Generous holiday entitlement, plus additional birthday leave and bank holidays., • Staff sales discount, Reward Plus shopping discount, and volunteering days., • Government pension auto-enrolment and pension contribution from 12 weeks., • Subsidized staff restaurant, onsite parking, and free shuttle bus service (from Weybridge & Woking Station) Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful. March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment’s Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you. Consultant – Charlie Shepherd

Cotswold Outdoor Group Home to: Cotswold Outdoor | RunnersNeed | Snow+Rock Store Manager Up to £37,000 + £4,250 Bonus At Cotswold Outdoor Group (Cotswold Outdoor | RunnersNeed | Snow+Rock), we believe retail should be more than just selling. We help customers discover the outdoors responsibly while protecting the environment for future generations. Our stores are destinations for advice, community, and high-quality products that stand the test of time. We’re now looking for a Store Manager in Kingston Upon Thames. A unique opportunity to take ownership of a store with huge potential, shape its direction, and make your mark. What You’ll Be Doing Leadership & Culture: Inspire and support a diverse team who share a passion for the outdoors. Create a positive, inclusive store culture focused on collaboration, wellbeing, and performance. Customer-Centric Focus: Champion a service-led approach that ensures every customer receives expert advice and a warm welcome, whether they’re seasoned adventurers or just starting out. Sustainable Retail Practices: Model and promote our sustainability values: reducing waste, encouraging responsible choices, and working with environmentally conscious brands. Operational Delivery: Drive performance through effective inventory control, accurate stock management, and clear commercial strategies that align with KPIs and company objectives. What You’ll Bring • Proven retail management experience, ideally within outdoor, apparel, or footwear retail., • Strong leadership skills with the ability to coach, inspire, and develop your team., • A track record of achieving targets through excellent customer service and team engagement. What You’ll Get • A two week comprehensive induction to set you up for success from day one, • Performance-based annual bonus (up to £4,250), • Staff discount of 40–60% across world renowned brands, • 33 days holiday, with the option to purchase additional days, • Clear development pathway with opportunities for career progression, • A role with purpose, working for a business that puts people and planet first If you’re ready to take on a leadership challenge where you can truly make an impact, we’d love to hear from you. Apply now!

Branch Manager - Lead, Inspire, and Drive Success! At Protocol Education, we don't just fill jobs-we build careers, shape futures, and create opportunities. As a Branch Manager, you'll play a pivotal role in leading a specialist recruitment team, driving business growth, and making a real impact in the education sector. If you're a dynamic leader with a passion for people management, coaching, and leading from the front, this could be the perfect opportunity for you! Why Join Protocol Education? ✔ Lead with purpose - Take charge of a specialist team, mentor consultants, and develop their careers while running your own successful desk. ✔ Career progression - With clear pathways for growth, your leadership skills will be recognised and rewarded. ✔ Supportive culture - We believe in collaboration, celebrating success, and empowering each other to reach new heights. ✔ Make an impact - Help shape the future of education by connecting talented educators with the schools that need them most. ✔ Uncapped commission - Your earnings reflect your efforts, with a competitive commission structure that rewards performance. ✔ Work-life balance - Hybrid working options available once established in the role. ✔ Exclusive perks - From wellness initiatives and referral bonuses to incentive prizes and team rewards, we value our people. What You'll Be Doing 🔹 Leading & inspiring - Coach, develop, and manage a team of specialist recruitment consultants, ensuring they thrive in a fast-paced environment. 🔹 Driving growth - Develop business strategies, expand client relationships, and build a strong presence within your market. 🔹 Managing your own desk - Stay hands-on by running your own recruitment desk, leading by example in sales and delivery. 🔹 Coaching & mentoring - Provide ongoing training, performance feedback, and support to consultants to maximise their potential. 🔹 Building strong partnerships - Engage with schools and educators, ensuring exceptional service and long-term relationships. 🔹 Achieving results - Set ambitious goals, monitor team performance, and drive success through motivation and support. Who You Are ✔ Experienced leader - You have a proven track record in managing recruitment sales teams, with strong coaching and people development skills. ✔ Sales-driven & target-focused - You thrive in a performance-led environment and know how to drive results. ✔ Passionate about people management - You enjoy developing talent, fostering collaboration, and creating a high-performance culture. ✔ Resilient & adaptable - You're a proactive problem-solver who thrives in a fast-moving, ever-changing industry. ✔ A natural communicator - You build strong relationships, influence stakeholders, and inspire confidence in those around you. What's in It for You? 💵 Uncapped commission - Earn what you deserve with a competitive, transparent structure. 📅 Generous holiday allowance - 28 days annual leave (rising to 33), plus bank holidays. 📈 Unlimited career progression - Be supported on your leadership journey with structured development plans. 🎉 Exciting incentives - From performance bonuses to luxury rewards, we celebrate success. 🏆 Recognition & celebration - Be part of company-wide incentives and major annual events. 🛠 Industry-leading tools & technology - Work smarter with best-in-class recruitment software. 🏡 Hybrid working options - Flexibility to work in a way that suits you. 🎓 Leadership training & mentoring - Continual investment in your professional growth. Ready to Take the Next Step? If you're looking for an opportunity where you can lead, inspire, and drive success, we'd love to hear from you. Apply now and take your recruitment career to the next level with Protocol Education! PEIND123

International Sales Manager - exc salary and benefits - Twickenham - office based About the Role We are looking for a driven and ambitious International Sales Manager to play a key role in growing the international customer base, managing distributor relationships, and driving sales of medical devices. The role will involve a mix of business development, distributor management and marketing, making it ideal for a self-starter who thrives in a fast-moving, international environment. This is a small company and the ideal candidate may come from a previous start up or scale up role. Responsibilities • Business Development, • Generate revenue of organisations medical device portfolio within hospitals and healthcare organisations., • Identify, approach, and convert new business opportunities, building a strong pipeline of customers and key opinion leaders., • Distributor Management, • Oversee sales efforts across different international markets, managing international distributors and ensuring complementary strategies across regions., • Events, Marketing & Promotion, • Participate in international conferences, exhibitions, and workshops to showcase the companies technologies., • Business Travel, • Willingness and flexibility to travel frequently (50%) within the UK, Europe, Asia and the Middle East., • Teamwork, • Collaborate closely with product development, marketing, and regulatory teams to synchronize sales efforts. The successful candidate will have the following: • Bachelor’s degree in Business, Engineering, Life Sciences, or a related field., • 5 years’ experience working in international sales of medical devices within a start-up or scale up environment., • Proven ability to develop new markets and establish strategic partnerships., • Excellent communication and relationship building skills, • Autonomous and self-driven, • People person, communicating at events, face to face meetings and presentation of products IT skills • Must have professional working competency in English C1 Level, • Additional European or Middle Eastern languages advantageous This is an excellent role with potential and growth for the right candidate. For more information, please send your CV to be reviewed. All candidates must have the right to work in the Uk without requiring furture sponsorship Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements.

Working at CHG Are you interested to purse a career in financial services? Do you enjoy technology and want to be part of an international technology equipment finance team? Are you ready to join a fast-growing company with a strong mission to drive sustainability and innovation? 🌱🌍 At CHG-MERIDIAN, we are pioneers in financial solutions and equipment management across the IT, Industrial, and Healthcare sectors. Our leasing solutions empower businesses with advanced technology while promoting sustainability throughout. ♻️ As our Industrial Sales Account Manager you are responsible for driving sales of funding solutions in the areas of material handling equipment, robotics, and automation. The position involves acquiring and developing customer relationships, managing national and international projects, and building a structured deal pipeline. Working closely with regional management, the role ensures effective customer targeting while applying proven sales methodologies. As an expert in the relevant solution areas, the role requires a strong understanding of the CHG solution portfolio and acting as a role model for CHG values with both customers and colleagues. Key Responsibilities: • Self-reliance and acceptance of responsibility for the entire CHG Sales Cycle., • Identification and development of profitable opportunities in the corresponding solution area (Industrial technology investments)., • Independent acquisition and positioning of the solution-specific portfolio with CHG- MERIDIAN target customers., • Support for coordinating service resources that may be required., • Maintaining a strong relationship network with contact persons of our customers for your solution area (influence and decision maker according to buying center analysis)., • Development and establishment of new partnerships with CHG-MERIDIAN's focus suppliers and subcontractors for its relevant solution area., • Ensuring the profitability of the solution-specific portfolio with the assigned customers., • Understanding of the factors influencing customer results and contribution margins., • Responsibility for coordinating necessary resources and back-office activities within CHG. Skills & Experience: • Experience in the industrial (MHE, robotics, automation) or industrial finance market., • Proven solution sales approach, able to demonstrate individual concepts., • Experience of dealing with / winning business with customers., • Strong commercial skills, negotiating and closing., • Commercial acumen – Experience of working in collaboration with financial solutions., • Open and friendly in approach., • Desire to collaborate closely with customers and colleagues., • Confident in presenting and negotiating at all levels within the sales cycle., • Strategic thinking and market knowledge., • Confident in working with MS-Office, especially Excel and PowerPoint. Shape the future with us! Embark on an exhilarating journey with CHG-MERIDIAN, contributing to our technology2use. Make a real impact on the global economy through our innovative, digital, and business model. Who we are? As a leading global technology2use® | CHG-MERIDIAN company, we develop, finance, and manage customized technology usage models for the IT, industrial, and healthcare sectors. Independent from providers and with +40 years of extensive experience, our global community consists of more than 1,500 employees in 30 countries across the globe. Our headquarters are in Weingarten, Germany. We provide efficient technology management for large corporations, small and medium-sized enterprises, hospitals, and the public sector. The online-based TESMA® Technology and Service Management System provides more than 15,000 users with maximum transparency in technology management. What we offer: 💸 Competitive salary structure with uncapped commission opportunity. 🧠 Extensive On-boarding phase and individually planned introduction training 💼 Hybrid working model ⏱️ Flexible working hours 🌴 25 vacation days 🏖️ 2 weeks of Workation per year ⚕️ Medical private insurance 💃🏽 Joint events: Start-up seminar, different holiday parties, after works, etc. 🌐 International environment in a stable, continuously growing, and successful company 🏃🏼 ♂️ Health and well-being initiatives 🔝 An adventure within a fast-growing company where you can develop yourself and have fun! Diversity, equity and inclusiveness commitment: CHG-MERIDIAN embraces individuals from all backgrounds and perspectives to create a welcoming and collaborative workplace. We are committed to equal opportunity and diversity to promote a work environment that is free from discrimination and harassment. All individuals are treated with fairness, respect, equality, and dignity. We provide and promote an inclusive workplace where diversity is valued, and social and cultural backgrounds are embraced. Our commitment to diversity underpins every stage of the recruitment process. Our daily lived values are passion, respect, trust, ownership, integrity, and customer focus.

Life’s Good at LG At LG, we deliver products and services that make lives better, easier and happier though increased functionality and fun. Put simply, we offer the latest innovations to make “Life Good” – from home appliances, consumer electronics and mobile communications to business innovations in digital signage, air conditioning, solar and LED lighting. As a global leader, we strive for greatness in product leadership, market leadership and people leadership to realize our growth strategies. We strongly believe that our people’s competitive spirit, proactive leadership, and expertise helps drive the company forward. As such, LG is the right place for you if: You are a smart cookie. You like to dig into the data and find creative solutions. You are motivated and driven. You thrive on a challenge and want to be No. 1. You are a people person. You like helping people out and you want to understand where they’re coming from. You’re honest and you will speak up (politely of course), but you do it because you care and because it’s the right thing to do. Overview This is a fantastic opportunity to join our Home Solutions team as a National Account Manager. Our Home Solutions Team is responsible for selling and distributing our Washing Machine, Refrigeration, and Dishwasher product portfolio. For over 30 years, LG’s Home Appliances division has built strategic partnerships with major UK retailers to ensure our Home Solutions proposition is one of the best in class within the consumer electronic market. As a National Account Manager you will assume responsibility for planning account activities including effective product displays, services, promotional plans, store merchandising, staff training programmes and sales incentives. In addition, you will ensure sales forecasts and sales targets are achieved, play an active and positive role in the Sales team within all meetings and submit all written reports, as specified, by the advised deadlines Role & Responsibilities • Formulate and agree product and promotional business plans for all customers’ aligned to internal targets and KPIs – this will then need to be agreed with the customer and monitored/reported on a regular basis, • Plan account activities including effective product displays, services, promotional plans, store merchandising, staff training programmes and sales incentives, • Develop effective customer contacts with all relevant functions - commercial, buying, supply chain, store support and operations, • Negotiate range pricing and promotional opportunities within the account – record and implement according to company guidelines, • Monitor the customer through accurate forecasting, sales in and sales out information, budgetary control and general cost management – these need to recorded and kept up to date, • Working with Demand Planning and Sales Admin to ensure the timely and smooth running of all customer deliveries, • Ensure sales forecasts and sales targets are achieved, • Maintain accurate and up to date records and report all aspects of business to General Manager/Sales Director and other relevant Departments, • Work within LG and legal set guidelines in all areas of business including: pricing, trading terms, budgets, promotions, expenses, planning and all other administrative processes., • Develop good working relationships with all LG internal depts. including Marketing, Product Management, Sales Administration, Customer service, Logistics, Credit Control and Finance, • Fully understand all relevant LGEUK and LG Corporate business and product strategies including all LG’s product range ensuring a high level of product knowledge in terms of features and benefits, • Submits all written reports, as specified, by the advised deadlines, • Play an active and positive role in the Sales team within all meetings Skills, Education & Experience • Experience and knowledge of home appliances or consumer electronics National Account retail channels is preferable, • Proven track record of success within an account management position, • Highly focussed and capable of sustaining a fast pace in a dynamic environment, • Able to be resilient to drive issues through to a successful customer focused solution, • Good judgement - able to make practical and realistic decisions within scope of responsibility, • Able to solve business and customer related issues, • Be equally comfortable generating operational ideas and solutions and delivering and implementing action plans, • Proven commercial acumen and ability to achieve commercial objectives, • Experience of working within a performance management environment – KPIs and Service Level Agreements, • Able to be flexible and develop quality, customer - focussed targets and service Working Hours 37.5 hours per week; however, flexibility required in order to fulfil role and responsibilities Salary Range Competitive Salary Benefits • Pension, • Private Healthcare for Employee & Family, • 25 Days’ Annual Leave (+ Public Holidays), • Staff Discount, • Subsidised Cafeteria Equal Opportunities for All LG Electronics U.K. Ltd is an equal opportunities employer. We welcome applications from all suitable persons regardless of race, sex, disability, religion/belief, sexual orientation or age. Right to Work Please note: to be considered for this role, applicants must already possess the right to work legally in the United Kingdom.

Are you passionate about ethical food, sustainability, and making a real impact in the FMCG space? A fast-growing, mission-led organic food company is looking for an ambitious and driven Junior Account Manager to help fuel their next phase of growth 🌱 With a portfolio of established natural food brands available in over 40 countries, this is an exciting opportunity to join a company that combines commercial success with a genuine commitment to health and the environment. The Role: • Manage and grow a portfolio of existing retail and wholesale accounts., • Develop relationships with buyers and stakeholders at all levels., • Support senior account managers on larger UK and EU accounts., • Deliver on sales targets through upselling, new listings, and launching new products., • Drive new business development in key channels (UK & EU)., • Monitor and report on account performance, promotions, and sales activity., • Represent the company professionally at customer meetings and trade events. About You: • Previous sales or account management experience in FMCG is a plus but not required., • Strong organisation skills, attention to detail, and a commercial mindset., • Confident communicator with excellent interpersonal skills., • Comfortable using MS Office, especially Excel and PowerPoint., • Proactive, results-driven, and eager to learn in a fast-paced environment. What's In It For You? • Competitive salary, • Join a values-driven company that puts people and planet first., • Work alongside a passionate, supportive, and mission-aligned team., • Hybrid working model (3 days in SW London office, 2 days remote)., • Flexitime: start between 8.30–10am and finish between 4.30–6pm., • Beautiful riverside office location with great transport links., • Generous product perks: free samples, testing sessions, and staff discount., • Plenty of room for growth and development as the business expands. 💡 If you’re excited about sustainable food, have a commercial mindset, and want to be part of a business making real change, this could be the perfect next step in your career. Please get in touch with Evie Coates or click “Apply Now” to be considered for this vacancy. 📞Call: 07441934127 💻Email: The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.

Life’s Good at LG! At LG, we deliver products and services that make lives better, easier and happier through increased functionality and fun. Put simply, we offer the latest innovations to make “Life Good” – from home appliances, consumer electronics to business innovations in digital signage, air conditioning solutions, solar, energy storage systems and LED lighting. As a global leader, we strive for greatness in product leadership, market leadership and people leadership to realize our growth strategies. We strongly believe that our people’s competitive spirit, proactive leadership, and expertise helps drive the company forward. As such, LG is the right place for you if: You are a smart cookie. You like to dig into the problem and find creative solutions. You are motivated and driven. You thrive on a challenge and want to be No. 1. You are a people person. You like helping people out and you want to understand where they’re coming from. You’re honest and you will speak up (politely, of course!), but you do it because you care and because it’s the right thing to do. The Opportunity This is a fantastic opportunity to join our Project Sales team in our Air Solutions business unit as a National Project Sales Manager. Our Specification Sales team is responsible for ensuring LG air conditioning equipment is specified in projects by working closely with consultants, M&E contractors and installers. As National Project Sales Manager, you will assume responsibility for achieving overall sales and KPI targets, identifying and creating new sales opportunities and prepare project proposals based on design. In addition, you will provide effective and detailed reports of all sales and business development activities. Your Role & Responsibilities • To achieve overall sales and KPI targets – project sales, specification, (conversions to sales), developing and growing M&E contractor and installer customer base including consultants, work on sales strategy focusing on M&E and direct installer business development, • Build up a strong customer base and relationship with M&E contractors, • Proactively develop, track and aggressively grow specification sales across market segments, continually building a pipeline of new projects, • Identify and create new sales opportunities with both existing and new customers, with a view of achieving set and agreed spec-in sales targets, • Have a thorough understanding of the M&E project sales e.g. Design & build, VRF preferred design, equipment selection, providing technical assistance and guidance to customers with support from head office (applications team) for quotes. The value of the pipeline the individual would be responsible for is significant so project management skills will be essential while managing opportunities from design to order, • Prepare project proposal based on design, specification and quotations using LG equipment with support of the application engineering team, • Provide effective and detailed reporting of all sales and business development activities., • To promote LG products through regular CPD/ technical presentations to consultants as required Skills, Education & Experience • Degree qualified is preferable, with Mechanical Engineering/technical based qualifications., • Previous experience within the Air Conditioning (VRF/applied) industry, • A technical understanding of VRF systems and design is required. Knowledge of applied products/chillers/AHU would be plus, • Understanding of specification design through consultants, design & build sales through M&E contractors/ installers. Knowledge of compliances i.e. BREEAM etc. architectural planning would be plus, • Experience and proven track record of selling VRF air conditioning products is necessary, via consultants or/and contractors, • You will be a successful sales management professional with a background of selling project solutions to M&E contractors and installers. If you have sold HVAC VRF based heating, cooling, controls, BMS, ventilation technologies into commercial infrastructure projects then this will be an advantage, • A self-starter with excellent interpersonal and communication skills, • Good organisational skills, highly focused and capable of sustaining a fast pace in a dynamic environment, • Complete finisher - able to be resilient to drive issues through to a successful customer focused solution, • Good judgement - able to make practical and realistic decisions within scope of responsibility, • Able to solve business and customer related issues, • Able to be flexible and develop quality, customer-focused targets and service Your Benefits 9% Employer Contribution into your Pension Life Assurance Private Healthcare (including optical & dental) for you and your family 25 Days’ Annual Leave (+ Public Holidays) Staff Discount Subsidised Cafeteria Car Allowance or Company Car Our Equal Opportunities Statement LG Electronics U.K. Ltd is an equal opportunities employer. We welcome applications from all suitable persons regardless of race, sex, disability, religion/belief, sexual orientation or age. Right to Work Please note: To be considered for this role, applicants must already possess the right to work legally in the United Kingdom.

Scope of Role Support the business by ensuring the capability and alignment of the Quality Management System with regulatory standards, customer expectations, and internal processes. Drive continuous product quality improvement through robust root cause analysis, while contributing to a reduction in the cost of poor quality. Key Responsibilities • Produce and submit First Article Reports (FAIRs) to customers; validate incoming supplier reports., • Monitor internal product quality issues and escalate where necessary., • Lead cross-functional problem-solving teams to implement effective corrective actions., • Support the implementation and maintenance of quality metrics., • Release products in accordance with EASA Form 1, CAA Part 21 & 145, FAR 145, and Certificates of Conformity., • Achieve and maintain delegated quality responsibility from customers, delegating where appropriate., • Lead and host audits conducted by customers and third parties., • Carry out internal audits in line with the company programme., • Participate in internal audits and action issues for areas of responsibility., • Undertake training as required., • Support colleagues and departments during periods of reduced staff attendance., • Perform ad hoc duties such as training, cross-departmental support, or secondments., • Proven track record in a Quality Engineering role within aerospace/defence or complex operations environments., • Strong understanding of regulatory requirements for aerospace and defence product supply., • Knowledge of AS9100 and FAA standards/regulations., • Competence with Microsoft Office (particularly Excel)., • Ability to interpret and present to small groups and senior management., • Excellent written and verbal communication skills; able to produce comprehensive reports.

Turtle Bay – General Manager We’re on the lookout for a warm, inspiring, and people-focused General Manager to join our Turtle Bay family in Staines. Who We Are Turtle Bay is all about introducing you to that carefree, island way of life. A Caribbean kitchen and beach bar where the food, drinks and music flow from morning 'til night. Everyone invited. Our team can tell if you need coffee, cocktail, cold beer or plate of cutters full of flavour. And our people serve up the magic and warmth of the Caribbean every day, so that everyone feels relaxed and welcome here. We’re here to create genuine connections and put people at ease. By welcoming guests with our natural hosting skills and unpretentious atmosphere. We bring people together. Strangers become friends and the bartender knows you by name. Were lunch drifts into sundowners. What We’re All About We live by the spirit of One Love – a universal love and acceptance of all people. At Turtle Bay, we celebrate individuality, recognise differences and make it easy for people to be themselves. We take inspiration from the Caribbean culture – the music, the food, the drink, and of course those chilled out vibes. Our Rewards • Great pay and excellent rewards, • Career progression and training with professional development and mentoring, • Apprenticeship opportunities, including our exclusive Jamaica course (achieve Level 5 Management qualification!), • Enhanced family leave pay, • 70% discount at Turtle Bay for you and up to 6 friends, • Remote GP access, prescriptions, mental health and physiotherapy support for you and your family, • Mental Health First Aid training and 24/7 Employee Assistance Programme, • Loyalty bonuses and relocation package opportunities, • Referral bonuses up to £1,000 About the Role As a General Manager at Turtle Bay, you lead the heartbeat of the restaurant. You create an environment where everyone feels relaxed and welcomed – from your team to every single guest. You’re the energy in the room, setting the tone for your team and making sure your restaurant feels full of life. You balance strong commercial acumen with warmth and care. You know how to drive the business forward, build strong local connections, and develop your team to shine. You’ll be responsible for performance, standards, and the delivery of our exceptional guest experience – but above all, you’ll inspire others to have fun, take pride, and bring the best version of themselves to work. You’re solution-focused, resilient and always curious – open to new ideas and passionate about improving. You nurture your people with confidence, lead from the front, and create a space where growth is natural and support is always there. We’re proud to champion equality, inclusion and wellbeing at Turtle Bay. We’re committed to building a workplace where everyone feels respected, supported, and celebrated for who they are. Next Steps… Hit the apply button, upload your CV and answer a couple of quick questions. One of our friendly Talent Acquisition Team will be in touch with you soon.

Junior Recruitment Consultant / Recruiter Esher to £30k+ Opportunity to progress your career as a Junior Recruitment Consultant / Recruiter, with continuous training and career development (a few of our Directors started out as Junior Recruiters!). Client Server is a Technology Recruitment Consultancy based in London, Surrey and Cardiff. We specialise in finding exceptional candidates across the technology sphere, from global conglomerates to tech start-ups. We are looking for highly motivated Junior Recruitment Consultant / Recruiters to join our Client Server Regional team in Esher, Surrey. It's one of our top performing and fastest growing teams within the business who solely focus on hiring exceptional technologists for our clients based outside of London. Following a comprehensive training induction, you will be recruiting for an established client base offering immediate significant uncapped earning potential. You won't be expected to do 360 with dedicated marketing, advertising, new business and back office teams to support you and help you reach your full potential. Throughout your career you will receive extensive training in recruitment, sales techniques, technology, financial and business markets equipping you with the knowledge to rapidly progress your career from Recruitment Consultant to Account Manager to Team Leader and beyond. Recruitment is one of the fastest growing industries in the UK, offering the opportunity to work in a challenging and exciting environment where you can directly determine the level of your success and earning potential (this is NOT a HR role; it is a fast paced sales position where you will have to get used to operating outside of your comfort zone). There's clear career progression - the speed and level of progression is down to you; one of our directors started as a trainee consultant in the role being advertised here and within four years progressed to Director level. Responsibilities as a Junior Recruitment Consultant / Recruiter: • Effectively interview and assess candidates for suitable positions over the phone, • Pro-actively find / headhunt and create your own network of high calibre candidates (via LinkedIn Recruiter and other sources, we have our own database of over 300,000 qualified tech professionals), • Negotiate offers and successfully place candidates, • Achieve call time and CV send out KPIs What's in it for you: • You'll earn a competitive base salary of £30k with uncapped commission, • You'll qualify for healthcare and subsidised gym membership, • You'll be able to win great incentive prizes such as 5* luxury holidays, Amazon vouchers etc., • If you're amongst our top billers or hitting all your KPIs you'll qualify for lunch club and be taken to one of London's top eateries for an all expenses paid lunch and drinks, • A modern well equipped (dog friendly) office environment with dual screens, on-screen dialling and excellent views over Sandown racecourse, • Excellent training and career growth opportunities About you: • You're highly competitive, self-motivated and driven by success, • You have experience in a recruitment or sales based position, • You're naturally bright, articulate and confident, • You have excellent negotiation skills Apply now or call Kat Sutton on the Internal Recruitment Team on 020 7090 2540 to find out more about this Junior Recruitment Consultant / Recruiter opportunity. At Client Server we believe in a diverse workplace that allows people to play to their strengths and continually learn. We're an equal opportunities employer whose people come from all walks of life and will never discriminate based on race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The clients we work with share our values.

The role of the Trade Compliance Manager is to ensure: • Trade Compliance, • Compliance with import/export control procedures, • Compliance with local/global product requirements and regulations related to imports / exports. About the Role Day-to-day monitoring of site export and import shipments to maximize customer satisfaction; resolve any transaction issues, escalate significant transaction or process issues as needed. Assist Spring GDS in the development and implementation of local compliance policies specific to trade compliance changes EU policy changes. Support Spring GDS with other process, strategic and transactional support when needed. Maintain filing systems to manage export and import records while meeting government and corporate record retention requirements. Responsibilities • Interface with internal and external stakeholders in order to obtain required information., • Perform screening activities for proposed export transactions, suppliers, site visits, and documenting the screening as evidence of due diligence., • Assist Spring GDS with the management of all applicable databases containing dual use and tariff classifications with AEB / Customers wide IT stakeholders on classification and HS coding issues., • Apply for and maintain / administer all necessary licenses, permits and approvals for export transactions, including AEO, IATA, etc., • Perform annual reporting., • Conduct audits as necessary., • Provide necessary import/export information to customs brokers and forwarders to ensure proper clearance of imports, exports and other aspects of trade compliance., • Communicating with suppliers and potentially internal stakeholders / customers to ensure they adhere to requirements for proper export / import., • Conduct periodic import clearance document audits and implement necessary corrective actions while monitoring import logs on a daily basis., • Support licensing processes., • Working together with wider CBS teams on compliance related tasks & any other relevant tasks as necessitated by the business., • Monitor trade compliance programs and processes with modest direction. Skills, Qualifications, Experience • Extensive experience in import and/or export customer service, purchasing, supply chain, international operations and/or compliance., • Degree / level 5-7 in Logistics & Transport - desirable., • Detailed knowledge of the international mail market and/or working knowledge of parcels business., • Excellent geographical knowledge., • Aptitude for research and investigative work., • Self-starter; with ability to prioritize and multitask., • Ability to read and interpret government regulations., • Customer Service skills and experience desired., • Ability and willingness to travel., • Strong attention to detail., • Strong interpersonal skills both externally and internally with excellent command of spoken and written English., • Systemic business vision, experience of business planning/development in a changing market place., • Project management skills., • Good ability with all Microsoft Office applications, Excel, Word, PowerPoint and Access.

Loom Talent are delighted to be supporting with the appointment of a Fuel Systems Engineer for a leading client. Our client is a leader in fuel distribution with a network that extends across the UK. The role will primarily be based at Heathrow but will involve regular travel to other terminals and depot locations across the Southeast. As Fuel Systems Engineer you will take ownership for the planning, effectiveness, processes, safety and compliance of all aspects of the Company Fuel Management Systems. • Compliance, maintenance and safe operation of fuel stations across the network., • Support the Fleet and Infrastructure Manager with managing the UK based and overseas contracts and suppliers., • Ownership and subject matter expert of our flagship RFID fuel management system (hardware and software), • Maintaining the Fuel Management Systems, coordinating projects and engineering sub-contractors, • Service and maintenance of all fuelling systems, • Be the SME of other systems linked to fuel distribution and management, • Ensure H&S standards are always prioritised, complete site surveys, assessing risks and potential hazards., • Ensure all internal Safe Systems of Work (SSoW), Permits of Work and detail job specifications are completed, • Ensure all operations are in compliance with regulations and customer business needs., • Manage projects to guarantee timely, safe and cost effective completion. Candidates wishing to be considered should meet the following requirements: • Background in Systems Engineering, specific Fuel Management Systems experience highly desirable., • Strong analytical and troubleshooting abilities to diagnose and resolve complex and technical issues effectively., • Technical knowledge of interpreting technical design drawings and specifications., • Ability to operate fuel monitoring and telemetry systems., • Ability to analyse data and format into useable management information., • Able to use digital job management systems, service reports, and intermediate MS Office tools., • Health & Safety management process experience. Upon your appointment to the role of Fuel Systems Engineer, you will receive competitive salary + Company Vehicle and Bonus.

Job Title: Quality Engineer Location: Sunbury-on-Thames - On-site Role Type: Permanent Salary: Competitive depending on experience Our client, an established aerospace manufacturing firm in Sunbury-on-Thames, require an experienced Quality Engineer to join their multi-disciplined team. Candidates would need to have lived & worked in the UK for 5+ years and be eligible for BPSS security clearance. What the role of the Quality Engineer entails: Some of the main duties of the Quality Engineer will include: • Produce and submit First Article Reports to customers and validate incoming supplier reports, • Monitor and escalate, where necessary, internal product quality issues, • Lead cross functional problem solving teams in line with the business' standard processes to ensure effective and robust corrective action is implemented, • Support the implementation and maintenance of quality metrics, • Responsible for release of Product in accordance with EASA Form 1 Requirements (CAA Part 21 and 145), FAR 145 and Certificate of Conformity of all products from the business site, including delegating responsibility during absences (following a period of training), • Achieve and maintain delegated quality responsibility from Customers and where necessary delegate to other competent individuals., • Lead and host audits carried out by customers and third parties, • Carry out internal audits in accordance with Company programme., • Deputising for the Quality Manager What experience you need to be the successful Quality Engineer: • A proven track record of working in a Quality Engineering role within a dynamic operations environment, • Understanding of regulatory requirements appertaining the supply of product for the Aerospace and Defence industries, • Familiar with the AS 9100 and FAA standards/regulations, • Significant Microsoft office skills, including creation of Excel spreadsheets, • Good command of the English language and very articulate, • Good presentation and communication skills to groups of around 10 people and to senior management, • Able to write comprehensive reports This really is a fantastic opportunity for a Quality Engineer to progress their career. If you are interested please apply as soon as possible as this position will be filled quickly so don't miss out!

We are working with a leading UK developer who are delivering a flagship 300-unit residential scheme. They are now seeking an experienced M&E Project Manager to oversee all mechanical and electrical works, from design coordination through to commissioning and handover. This is a fantastic opportunity for a proven M&E leader to join a high-profile development and play a pivotal role in its successful delivery. The Role As M&E Project Manager, you will: • Lead and manage the full M&E operations on a large-scale residential project., • Oversee subcontractor performance, procurement schedules, QA, and H&S compliance., • Liaise with design managers, commissioning teams, and statutory authorities., • Drive programme delivery, ensuring mechanical and electrical works are completed to the highest quality and on time., • Act as the key point of contact for clients, consultants, and facilities management during construction and handover., • Ensure all testing, commissioning, and handover documentation is completed and coordinated. About You • Proven track record as an M&E Project Manager on residential or mixed-use developments., • Strong knowledge across both mechanical and electrical building services., • Ability to read and interpret drawings, programmes, and specifications., • Industry-relevant qualification (Degree / City & Guilds / NVQ in M&E discipline preferred)., • Valid SMSTS card., • Excellent leadership, communication, and problem-solving skills. What’s on Offer • Opportunity to join a leading developer on a landmark 300-unit scheme., • Competitive salary and benefits package., • Long-term career progression within a highly respected business., • A chance to influence delivery on a flagship residential development. Ideal Candidate • Driven, proactive, and detail-focused, • Strong leaders and effective collaborators, • Resilient, adaptable, and solutions-driven, • Committed to delivering excellence across every stage of the project

Job Title: Used Car Sales Manager Location: West London Salary: OTE £100,000 + company car Are you an accomplished sales professional with a passion for the automotive industry? An exciting role awaits as a Used Car Sales Manager at one of the UK's largest independently owned family-run car retailer groups. This prestigious dealership in West London offers a dynamic environment where your skills and experience will be highly valued and rewarded. Why Consider This Role? • Competitive Earnings: With an On-Target Earnings (OTE) of £100,000, your hard work and dedication will be generously compensated., • Company Car: Enjoy the convenience and prestige of a company car, enhancing both your professional and personal life., • Career Growth: Join a reputable and expanding organisation that values career progression and professional development., • Supportive Environment: Work within a family-run business that prioritises employee well-being and fosters a supportive and collaborative atmosphere. Role Overview As the Used Car Sales Manager, you will lead a dedicated sales team, driving performance and ensuring the highest levels of customer satisfaction. Your role will involve managing the sales process, from initial enquiry to final handover, ensuring targets are met and exceeded. You will also be responsible for stock management, pricing strategies, and maintaining strong relationships with customers and suppliers. Key Responsibilities • Lead and motivate the sales team to achieve and surpass sales targets., • Develop and implement effective sales strategies., • Manage stock levels and ensure optimal pricing., • Maintain high standards of customer service and satisfaction., • Foster strong relationships with customers and suppliers., • Monitor and analyse sales performance data to identify areas for improvement. Skills and Experience Required • Proven experience in a sales management role within the automotive industry, specifically used cars., • Strong leadership and team management skills., • Excellent communication and interpersonal abilities., • In-depth understanding of the used car market and pricing strategies., • Ability to analyse data and make informed decisions., • Customer-focused with a commitment to delivering exceptional service. This role is perfect for a driven individual looking to make a significant impact within a respected and growing organisation. If you possess the required skills and experience, this could be the next step in your successful career. To apply for this role please submit your full and up to date CV to Nigel McMinn at Pybus Recruitment

Our client is one of London’s fastest-growing estate agency businesses and is seeking an ambitious Senior HR Generalist to join their growing team in Teddington. This is an excellent opportunity to play a pivotal role in shaping company culture, supporting colleagues, and driving HR initiatives across a multi-site, people-focused organisation. We are particularly keen to speak with qualified HR professionals who have experience in estate agency, retail, or hospitality sectors. The successful candidate will take ownership of a wide range of HR responsibilities, covering employee relations, wellbeing, acquisitions, and people reporting. You’ll ensure smooth business operations while supporting both managers and employees at every level. This role is office based 5 days a week Key Responsibilities • Provide advice and coaching on employee relations, including disciplinaries, grievances, and performance management., • Conduct HR due diligence and integration during acquisitions, including restructuring where required., • Deliver accurate monthly, quarterly, and annual people reports., • Support the rollout of a new HRIS and colleague benefits platform., • Draft, update, and maintain HR policies, including the Colleague Handbook., • Lead wellbeing initiatives (EAP, DSE, Occupational Health referrals)., • CIPD qualified (or equivalent significant HR experience)., • Previous experience at HR Manager level or above., • Proven background in multi-site or fast-paced environments., • Strong and up-to-date knowledge of UK employment law., • Confidential, empathetic, and approachable., • Excellent Excel and HRIS skills., • Strong numeracy and attention to detail.

Area Sales Manager - Wine We have an incredible opportunity for an Area Sales Manager covering Leeds & York for a market leading Wine & Spirits business. The Role: The Area Sales Manager will be the key driver in generating new business in a very important area. You will be responsible for retaining and growing our existing retention clients, identifying new commercial opportunities and delivering excellent customer service. Key Responsibilities: • Deliver excellent levels of customer service across your account portfolio, • Identify, develop and deliver insight driven innovation opportunities across all parts of the marketing mix, in order to drive portfolio and brand growth., • Build account plans with key customers to deliver your business objectives and ensure strong business relationships, improve rate of sale and profitability, • Work closely with your Head of Sales to ensure agreed Regional plans are delivered at field level, • Deliver against budgets set by the business as part of the overall on trade budget in conjunction with your Head of Sales, • Present account updates and future plans at bi-monthly sales team meetings, • A deep understanding of the business, its composition, brands and value proposition making key decisions in light of strategic and financial plans., • Create alignment and integration by working with others, involving them at the right level throughout the process, to achieve clear decisions that can be executed quickly., • Communicating insights in a compelling way, so that it is easy for our business partners to leverage them for improved decision-making., • Clearly articulate brand vision, positioning, renovation and equity development to profitably grow the brand., • Plan, develop and deliver inspiring, integrated and impactful communication and activation at point of purchase that bring the brand to life and deliver the brand growth targets Knowledge & Skills Required: • Experience for winning new business in the On-Trade., • WSET Qualified (Ideal), • You have a minimum of 3 years of experience gained in a Sales / Business Development role within wine & spirits, • An excellent understanding of On-Trade channel (bars, hotels, restaurants), • A thorough understanding of premium Wine & Spirits, • You have a comprehensive understanding and working knowledge of brand building with the ability to balance commercial delivery, strong problem-solving skills and ability to identify sales/ brand opportunities, • You have a strong commercial understanding of customer P&L’s, • You are client centric, results driven, proactive and creative, structured, reliable and inquisitive, • Self-motivated, confident and outgoing with the ability to build relationships at various levels., • Creative with a can do attitude able to overcome challenges and find solutions in order to succeed, • Energetic and ambitious with the drive and determination to win, • Excellent communication skills with the ability to influence at all levels What's in it for you: • Up to £45,000, • Company car or car allowance, • Competitive Bonus, • Up to 20% Staff Discount, • 33 days holiday, including public and bank holidays and we also have a Holiday Purchase Scheme, • Life Assurance (Worth 3 times your annual salary), • A contributory Company Pension Plan, • Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes!

Are you an experienced orthopaedic sales professional looking for your next inspiring and innovative portfolio to represent? We are recruiting for a skilled Territory Manager in the Yorkshire / North East region. Looking after Newcastle, Middlesbrough, York and Hull, you would be working with a niche portfolio spanning primary, revision and custom-made implants in a highly complex area of the market. Focused on growth, you will partner with surgical teams to ensure a gold standard level of support and service, ultimately benefiting patients far and wide. Responsibilities: • Develop and apply expert clinical and technical knowledge, • Provide first class support to surgical teams across the region, • Develop and execute effective sales strategies, • Work alongside cross functional teams to grow market share Experience: • 3-5 years of surgical orthopaedic sales experience, • Excellent understanding of surgical revision orthopaedic procedures, • Developed network of reconstruction orthopaedic KOLs, • Proven experience in key account management, including business administrative procedures, • Presentation skills with modern presentation media, • Based in Yorkshire or the North East, • Full valid driving licence, • Eligibility documentation to work in the UK If you would like to discover more information about this opportunity please don’t hesitate to apply.

About the Company A fast-growing Software scale-up, backed by leading Private Equity investors and entering a major new phase of expansion. This is a rare opportunity to join a PE-backed SaaS business with strong momentum, ambitious plans, and the resources to execute them. The Opportunity We’re looking for a Senior Product Manager to build and shape the Product function from the ground up. You’ll define the product vision, establish best practices, and deliver a roadmap focused on user growth, retention, and engagement. This is a hands-on role, working cross-functionally with Engineering, Marketing, Sales, and Customer Success — and you’ll have visibility with senior leadership and investors. If you’re excited by scaling a product, owning strategy and execution, and seeing your work drive measurable impact, this is the role for you. What You’ll Do • Build and lead the foundation of the Product function, setting up processes, tools, and frameworks., • Define and deliver the product roadmap aligned with business growth objectives., • Drive user acquisition, retention, and engagement through data-driven feature development., • Collaborate closely with Engineering, Marketing, Sales, and Customer Success to deliver market-leading functionality., • Use analytics, customer feedback, and market insight to prioritise effectively., • Present roadmap progress and product strategy in leadership and investor meetings., • Help shape the culture and operating rhythm of a scaling product organisation. What We’re Looking For • 5–8 years’ experience in Product Management, ideally in B2B SaaS., • Proven ability to deliver user and revenue growth through great product strategy and execution., • Strong commercial mindset with experience in agile environments., • Excellent communication skills and confidence engaging senior stakeholders and investors., • Entrepreneurial, hands-on, and comfortable building from scratch. What’s on Offer • Up to £175,000 + equity options, • Hybrid working (3-4 days per week in Staines-upon-Thames HQ), • Opportunity to define and grow the Product function in a PE-backed SaaS business, • Close collaboration with senior leadership and investors, • Clear path to Product Director or CPO as the business scales Ready to make an impact? Join a business at a pivotal moment in its growth journey — where your ideas, leadership, and execution will shape the next generation of our platform.

Crest Nicholson has been building new homes for over 60 years and is firmly established as a leading developer with a passion for not just building homes, but creating vibrant sustainable communities. Crest Nicholson are currently looking to recruit a Property Portfolio Director in a new and important role in our Group Function. The Property Portfolio Manager role offers both variety and scope for development. Working with the Executive Committee, Divisional Business Units and other internal and external stakeholders, the key elements of the role are as follows: • Oversight of the appointment and performance of our panel of Managing Agents and setting up Resident Management Companies (RMCs)., • Optimisation of the assets owned / controlled by Crest, including divesting of them to other organisations or residents as appropriate., • Ensuring Crest complies with its duties under the Building Safety Act (BSA), including undertaking the Role of Building Safety Director on a small portfolio of High-Risk Buildings (as defined under the BSA)., • To ensure Crest employees and stakeholders have sufficient information, training and oversight to achieve regulatory compliance and meet our obligations to customers., • Maintaining good knowledge of associated legislation and the practical implementation of it, including maintaining relationships with key external stakeholders, institutions, experts and regulators. The location of this role is flexible with remote/hybrid working. It will require regular attendance at Head Office in Addlestone, Divisional offices and on site at the location of the portfolio of buildings. Applicants are invited from all locations within the Crest operating area. Experience required: • Preferably have a minimum of 5 year’s experience at a leading Managing Agent with Developer clients, and have a working knowledge of the housebuilding industry and relevant legislation, particularly in relation to fire safety;, • Understand the role and requirements of RMC Directors and the ongoing instructions required by the managing agent, • Have excellent organisational skills and creativity to devise streamlined processes, with capacity to manage a large number of RMCs, • Good spreadsheet management and reporting, • An ability to identify challenges, seek solutions and influence others, • Comprehensive IT skills. The Company Crest Nicholson is a leading developer of quality homes and thriving, sustainable communities. We create great places for our customers to live, selecting desirable locations for our developments and taking a holistic approach to the design of our homes and their surroundings. Attractive placemaking helps us deliver appealing and well-connected communities where people and nature can thrive. As an employer of choice, we offer an extensive range of benefits, to include: • Competitive Salary, • Company Bonus Scheme, • Car Allowance, • Private pension, • Private healthcare and cash plan options, • 25 days' annual leave, • Cycle to work scheme, • Share save scheme, • Gym membership discounts We are an inclusive employer; the Company will consider flexible working requests for all roles. We seek to be an ethical and progressive employer which encourages a culture of openness, creativity and continuous professional development and which rewards the effectiveness and loyalty of our employees as an equal opportunities employer. If you are applying to work at Crest Nicholson, we will ask you to supply us with sufficient personal information to help us process your application. To learn more about what personal information we will need to process and why, please refer to our recruitment privacy notice which can be found on the Crest Nicholson website under ‘Recruitment Privacy Policy'.

Associate Product Manager Hayes, London Hybrid We’re looking for someone to support with research, gathering feedback, and coordinating tasks throughout the product lifecycle. You’ll work closely with cross-functional teams and stakeholders, learning how to turn ideas into products that create value for customers and the business. This is a great opportunity to gain hands-on experience and grow your skills in product development. As the UK’s only B Corp Certified salary sacrifice provider, we’re transforming the future of electric vehicle adoption in the UK through salary sacrifice. Building on that success, we’ve launched The Charge Scheme – an innovative benefit allowing employees to save 20–50% on EV charging via salary sacrifice. Voted 4.9 on Glassdoor and certified by Welcome To The Jungle, it’s never been a more exciting time to join! Key Responsibilities: • Help create and maintain a product roadmap for your area, prioritise features and enhancements based on customer needs, competitive analysis, and business impact., • Act as a bridge between different departments, including engineering, design, marketing, sales, and operations., • Conduct extensive research to understand customer needs, market trends, and the competitive landscape., • Create first-class, efficient solutions to difficult problems, helping to define the scope of the products we build., • Oversee the entire product development lifecycle for your features, from initial concept and design to development, testing, and launch., • Prioritise the customer experience by gathering and analysing user feedback to continuously improve the product., • Track key performance indicators (KPIs) and metrics to assess the product's success post-launch., • Regularly communicate with stakeholders, including team members, senior leadership, and customers, to provide updates on product progress, gather feedback, and align expectations. About you: • Proven track record of delivering outsized impact and solving difficult, complex problems., • Deep understanding of how to build and scale products, processes, or systems., • Demonstrated ability to lead and coordinate cross-functional projects that deliver stretching outcomes., • Exceptional analytical and problem-solving skills., • Experience shaping and executing against a strategic vision., • Outstanding communication and leadership skills., • Ability to drive outcomes by working cross-functionally with various teams and stakeholders., • Familiarity with what makes a great user experience., • A data-driven mindset and experience with performance metrics., • STEM degree desirable but not a requirement, • Experience working in a product role is a bonus but not a requirement Benefits: • Hybrid working with 2 days in the office (Hayes, London), • 25 days holiday plus bank holidays, • Add 1 day holiday per year service + buy / sell up to 5 days each year, • Flexible work policy with options to take into account family care, • Best in class Family Friendly Leave and Pay, • Use our own scheme to lease a vehicle through salary sacrifice and save 40-70% to drive a brand new electric car, • £500 pa. personal development budget, • £100 home office budget, • Bupa healthcare, • Equity options - own a part of the business

Business Development Manager (Service). We have an exciting opportunity for a Business Development Manager to join our Service Team working remotely and covering the Kent and Essex areas. We are looking for an individual with a customer-focused can-do attitude, someone with a proven track record fo

NEW BUYER ROLE IN HAYES, MIDDLESEX Are you an experienced procurement professional looking for a new challenge in a dynamic and innovative company? Look no further! Our client based in Hayes, Middlesex is seeking a motivated Senior Buyer to support their strategic supply solutions, optimize quality, and ensure impeccable delivery to our valued customers. Our client is a leader in cutting-edge technology, specializing in delivering high-quality solutions in the tech industry. With a commitment to excellence, innovation, and continuous improvement, they are excited to welcome a Senior Buyer to contribute to ongoing success. Position: Buyer Reporting To: Purchasing Manager Role and Responsibilities for the Buyer: You will have a pivotal role in managing their supply chain operations, ensuring consistent delivery of goods and materials, and implementing procurement best practices. Your responsibilities will include: • Ensuring a continuous supply of goods and materials in alignment with company guidelines, while promptly addressing any potential supply problems., • Collaborating with stakeholders and suppliers to understand new projects, demand, and supply initiatives, and communicating their potential impact on purchasing and production activities., • Implementing cost-saving strategies through effective negotiation and procurement best practices., • Identifying opportunities for operational efficiency improvements, value addition, and continuous business enhancement., • Ensuring compliance with procurement procedures by internal customers and guiding colleagues in utilizing ERP/MRP systems for procurement and supply activities., • Managing and developing sources of supply, including performance monitoring and optimization., • Applying strategic decision-making techniques to formulate improvements in procurement and supply chain management., • Staying updated on market trends and competitor strategies to anticipate potential supply and demand impacts. Qualifications and Experience for the Buyer role: • A-level and University degree (desirable)., • Professional qualifications such as CIPS, Institute of Supply Chain, or APICS (minimum: Advanced Diploma in Procurement and Supply Operations)., • Extensive knowledge of Microsoft Office, SharePoint, and ERP systems (Oracle JD Edwards preferred)., • Strong organizational skills, attention to detail, and methodical approach., • Proven ability to drive improvements and take ownership of tasks., • Excellent influencing skills and a team-oriented mindset. Our client has a strong internal culture of teamwork and work-life balance. They host regular gathering and team building exercises, they value their employees and strive to create a positive, relaxed and enjoyable working environment.

Regional Planning Manager – Thames Region Location: Hampton Contract Type: Permanent salary Salary: Competitive, with car allowance and excellent benefits package The Opportunity As part of an exciting period of growth, MWH Treatment is looking to strengthen our Programme Team with the appointment of a Regional Planning Manager for our Thames region. This role is a key leadership position responsible for guiding, mentoring, and inspiring our Planning Team to deliver exceptional programme management standards. You will act as the technical expert for project planning, ensuring the creation of robust, high-quality programmes that enable efficient and predictable project delivery. Key Responsibilities • Lead and mentor the regional Planning Team, driving professional development, technical excellence, and performance., • Support Project Managers and project delivery teams to develop detailed, accurate programmes that align with business and client expectations., • Create, manage, and maintain Primavera P6 programmes and develop consistent, high-quality P6 templates for use across projects., • Apply reliable project management methodologies to assure baseline scheduling and effective project control., • Oversee workload distribution, performance management, and team development across the Planning function., • Provide expert technical guidance in Primavera P6, MS Project, and related planning tools., • Develop and enhance project, programme, and framework-level reporting using Power BI and other business intelligence tools., • Act as the key link between the regional planning function and the Head of Planning, ensuring alignment with company-wide standards and strategy. About You – The Ideal Candidate Essential Experience • Proven experience in Project Planning within large, complex, or infrastructure environments., • Advanced technical proficiency with Primavera P6 and MS Project., • Strong analytical and problem-solving skills with the ability to monitor, analyse, and manage project deviations effectively., • Excellent communication and interpersonal skills for cross-functional collaboration., • Relevant professional qualifications or certifications in project planning or project management., • Experience with Power BI or similar project reporting and data visualisation tools. Desirable Skills & Experience • Degree or equivalent qualification in Construction, Engineering, or Infrastructure-related discipline., • Previous experience in the infrastructure and/or water industry., • Demonstrable line management or team leadership experience., • Experience in project management and delivery roles., • Experience working within consultancy or client-facing environments.

Your new company My client is a nationally significant historical landmark and welcome visitors to offer engaging experiences that explore the site's history and surroundings.The organisation is dedicated to preserving the site's heritage, maintaining its buildings and grounds, and providing educational and public programs that inspire curiosity and learning. Your new role The HR Operations Manager plays a critical leadership role in overseeing and enhancing the delivery of core HR services. Responsible for managing and developing a high-performing frontline HR team, this role ensures that HR operations are executed with efficiency, consistency, and excellence.With a strong emphasis on process improvement and service optimisation, the HR Operations Manager will drive the adoption of best practices and leverage systems and automation to streamline workflows. Key areas of focus include: • Payroll administration, • Recruitment coordination, • Staff onboarding and offboarding, • Contract production What you'll need to succeed • Proven leadership in HR operations within fast-paced, high-volume settings, • Skilled in HRIS systems and data management, • Track record of process improvement and operational efficiency, • Experience managing teams and delivering on SLAs, KPIs, and service metrics What you'll get in return • Hybrid working: 2 days in the office, • 26 days holiday plus bank holidays, • Competitive pension scheme, • Life assurance, • Staff discounts and memberships, • Employee assistance programme, • Close to public transport links / parking What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Desired Skills and Experience This role plays a critical leadership role in overseeing and enhancing the delivery of core HR services. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Senior Finance Project Manager – CapEx Our client, a leading organisation in international travel, is currently hiring for a Senior Finance Project Manager to play a critical role in ensuring that major investment projects are delivered with financial discipline and strategic impact. You’ll be responsible for managing the end-to-end Capital Expenditure (CapEx) process across complex programmes, ensuring cost baselines are accurately defined, risks are mitigated, and performance is measured and reported effectively throughout the project lifecycle. You’ll collaborate closely with Programme Leadership, Finance, Strategy, and PMO teams to ensure every CapEx investment is financially robust, aligned with business objectives, and compliant with regulatory frameworks. Key Responsibilities • Lead the financial governance and management of Capital Expenditure across assigned programmes., • Partner with Programme Control Managers and Project Managers to develop robust CapEx forecasts, budgets, and performance indicators., • Ensure all capital investment aligns with regulatory and financial standards., • Provide financial leadership and oversight during key investment decision gates, ensuring accuracy in cost, schedule, and quality assumptions., • Manage project performance reporting, providing insights, analysis, and recommendations to senior stakeholders., • Drive continuous improvement in how CapEx is planned, monitored, and reported across the capital portfolio., • Strong project management/leadership and/or PMO experience within capital-intensive, regulated, or infrastructure environments., • Experience of leading CapEx related projects and initiatives, ideally with highly regulated environments., • Excellent analytical and financial modelling skills, with high numerical accuracy., • Strong stakeholder management and communication skills, with the ability to influence across teams., • Strategic thinker with strong attention to detail and proven problem-solving capability., • Collaborative, adaptable, and motivated by continuous improvement., • Degree qualified in a relevant discipline (Finance, Business, Engineering, or similar). Apply online for consideration.

Life’s Good at LG At LG, we deliver products and services that make lives better, easier and happier though increased functionality and fun. Put simply, we offer the latest innovations to make “Life Good” – from home appliances, consumer electronics and mobile communications to business innovations in digital signage, air conditioning, solar and LED lighting. As a global leader, we strive for greatness in product leadership, market leadership and people leadership to realize our growth strategies. We strongly believe that our people’s competitive spirit, proactive leadership, and expertise helps drive the company forward. As such, LG is the right place for you if: • You are a smart cookie. You like to dig into the data and find creative solutions., • You are motivated and driven. You thrive on a challenge and want to be No. 1., • You are a people person. You like helping people out and you want to understand where they’re coming from., • You’re honest and you will speak up (politely of course), but you do it because you care and because it’s the right thing to do. Overview We are looking for a skilled engineer with field repair experience to join us as the Technical Support Engineer (Field Based) for all Home Entertainment products. LGEUK is an ever growing company in the market place; as such the ability to manage change in line with this growth is the key to its future success, through continuous development in customer service offering. LGEUK service relies heavily upon a small number of product specific service providers who carry out a high percentage of the total repair volume. The management of these repairers is critical, with regular reporting or KPI management required. Some areas of the service dept can interface with repairers and this can lead to confusion on both parts regarding the correct contact points for any specific issues. As LGEUK grows within the market there will be an increasing need to optimise its current repair network, bringing with it the need for reliable controlled evaluation of prospective new companies. Working with the Service Network Manager, Customer Service Operation Team Leader and Customer Service Director, part of your remit will be ensuring that our customers receive continued high level quality service. The position is based at our Weybridge Head Office with travel required to our warehouse in Milton Keynes. Additional travel will be required a few times a year to the European Service Academy (EU training centre is in Holland), the European TV manufacturing plant in Poland and to our training academy in Korea every 2 years. Role & Responsibilities • To act as the main contact point between the major Authorised repair Companies (ASCs) and LGEUK, • To monitor, report and influence the performance of ASC’s, • To develop the repair network as required., • To develop existing KPI reporting from ASC’s, • To ensure ASC’s perform against contracts and agreed KPI’s, • Understand and react to Service scorecard results., • Be pro-active and look for opportunities to improve., • To Identify and bring new ASC’s on line as required by the business., • To act as a single point of contact for the ASC network., • To review and rationalise small repairers., • Liaise and work with WIP team colleagues daily in order to facilitate quick efficient job management., • Be able to support when required other Service members with activities like job management, conference calls, shared knowledge etc, • Some technical understanding and ability is desirable but the role should not include the need to physically repair products., • Travel to all areas of the UK should be expected, so the candidate must hold a relatively clean driving license and be flexible in working hours and patterns. Skills, Education & Experience • Skilled Engineer with over 5 years experience, • Good depth of knowledge of consumer electronics goods markets, • Familiar with Excel and Microsoft office, • Understand and analyse service data such as RTAT etc, • Have a flexible and logical approach to work and be strongly self motivated., • Comfortable with change as LGEUK service is an ever changing environment., • Ability to negotiate at different levels, • Customer focused, • Contract management, • Driving licence is essential Benefits • 9% Pension Contribution, • Private Healthcare for Employee & Family, • 25 Days’ Annual Leave (+ Public Holidays), • Staff Discount, • Subsidised Cafeteria Equal Opportunities for All LG Electronics U.K. Ltd is an equal opportunities employer. We welcome applications from all suitable persons regardless of race, sex, disability, religion/belief, sexual orientation or age. Right to Work Please note: to be considered for this role, applicants must already possess the right to work legally in the United Kingdom.