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Job Title: Assistant Engineering Manager Location: New Malden, Broad Oak . Hybrid 3 days/week onsite. Salary: Circa £50,000 (dependent on skills and experience) Job Description: The Assistant Engineering Manager is responsible for supporting the engineering delivery of Project Hopper, the Shared Infrastructure and Combat Management System obsolescence programme, and reports to the Hopper Engineering Manager. Project Hopper is a critical delivery into both the T26 Build Programme and the RECODE In-Service Technical Refresh Programme and encompasses both Hardware and Software obsolescence updates. The Hopper Assistant Engineering Manager will support the Hopper Engineering Manager and Hopper Technical Authority to ensure the efficient and robust delivery of the Engineering scope, including involvement in the unique Hopper governance model, which steers the product development. The Assistant Engineering Manager is a key member of the Hopper team and supports the team in ensuring that the solution produced provides the appropriate level of assurance, reliability, and performance characteristics required to achieve the Project aims. What you’ll be doing: • Supporting the Technical Authority and Engineering Manager in the management of Project Engineering activities, including providing help and direction on the overall project delivery;, • Managing the planning of Engineering tasks, both within the Project and feeding into the Product level planning;, • Identifying, assessing and managing risks to the success of the project;, • Supporting interactions with the Project Technical Council and complex stakeholder network;, • Preparing for and supporting design review assessments of the Project Your skills and experiences: • Experience in systems or software engineering delivery with strong knowledge of Engineering governance processes, • The ability to manage complex technical issues and make engineering judgements with support from subject matter experts, • Good problem-solving skills for routine or moderate complexity situations, • A good understanding of stakeholder management and how it can be applied to the benefit of the Project, • All engineers should hold a relevant engineering or STEM qualification along with appropriate academic or professional credentials, be supported to achieve Incorporated or Chartered status through a recognised institution, and candidates who are already professionally registered will be preferred. Combat Systems: Project Hopper Project Hopper is a Technology refresh programme for the Shared Infrastructure (SI) and Combat Management System (CMS) products. The team are bringing together the latest technologies and ways of working to deliver a modern, high-performance product that can support the whole surface ships fleet. This role is at the heart of the Project and requires regular engagement with the MoD, key suppliers and internal stakeholders, providing good visibility of the wider business, great opportunities to develop and enhance your skills and knowledge, and with the potential for future opportunities and growth. Why BAE Systems? Here you’ll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You’ll be recognised for your contribution and enjoy rewards tailored to what’s most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We’re committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 2nd June 2026. Interviews for this position will take place W/C 8th June. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. #LI-NS1 #LI-Hybrid

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Senior Recovery Worker to play a pivotal role in our Hounslow Safe Space, Mental Health Crisis Alternative Service. Sounds great, what will I be doing? In this role, you will take a leading position within a dynamic mental health crisis and early‑intervention service, managing a diverse caseload while providing skilled de‑escalation, robust risk assessment and coordinated multi‑agency support. You will guide and empower service users to engage with community services, while also offering day‑to‑day leadership to Recovery Workers, Peer Support Workers and volunteers, ensuring consistent, high‑quality practice. Acting as shift lead when required, you will make informed, real‑time decisions to maintain safe and effective service delivery. A key part of the role involves supporting student placements, contributing to learning plans and offering reflective supervision. You will work closely with the Service Manager and Area Manager to monitor performance, contribute to audits and quality reviews, and drive ongoing service development. You will also play an active role in recruitment, onboarding and volunteer integration, and represent the service in partnership forums, strengthening pathways with local crisis teams and community organisations to ensure continuity of care and smooth transitions for service users. Please notes this role required you to work from 2pm - 10pm, including weekends and bank holidays. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. You'll bring solid experience supporting people with mental health difficulties, dual diagnosis, and complex needs, along with the confidence to manage complex cases and work collaboratively with a range of services to keep people safe. You'll be someone who has supported or guided colleagues, peer workers, or students, and who's comfortable contributing to co‑produced activities and working in fast‑paced, crisis‑focused environments. A strong grounding in mental health, trauma‑informed practice, and the realities faced by people accessing crisis and community services is essential, as is a working knowledge of key legislation and safeguarding responsibilities. You'll also bring a deep belief in recovery, strengths‑based practice, and partnership working, alongside clear, adaptable communication that helps you connect with service users, professionals, and the wider community. Interview Steps We keep our interview process simple, so you know exactly what to expect. • Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!, • Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Senior Recovery Worker to play a pivotal role in our Hounslow Safe Space, Mental Health Crisis Alternative Service. Sounds great, what will I be doing? In this role, you will take a leading position within a dynamic mental health crisis and early‑intervention service, managing a diverse caseload while providing skilled de‑escalation, robust risk assessment and coordinated multi‑agency support. You will guide and empower service users to engage with community services, while also offering day‑to‑day leadership to Recovery Workers, Peer Support Workers and volunteers, ensuring consistent, high‑quality practice. Acting as shift lead when required, you will make informed, real‑time decisions to maintain safe and effective service delivery. A key part of the role involves supporting student placements, contributing to learning plans and offering reflective supervision. You will work closely with the Service Manager and Area Manager to monitor performance, contribute to audits and quality reviews, and drive ongoing service development. You will also play an active role in recruitment, onboarding and volunteer integration, and represent the service in partnership forums, strengthening pathways with local crisis teams and community organisations to ensure continuity of care and smooth transitions for service users. Please notes this role required you to work from 2pm - 10pm, including weekends and bank holidays. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. You'll bring solid experience supporting people with mental health difficulties, dual diagnosis, and complex needs, along with the confidence to manage complex cases and work collaboratively with a range of services to keep people safe. You'll be someone who has supported or guided colleagues, peer workers, or students, and who's comfortable contributing to co‑produced activities and working in fast‑paced, crisis‑focused environments. A strong grounding in mental health, trauma‑informed practice, and the realities faced by people accessing crisis and community services is essential, as is a working knowledge of key legislation and safeguarding responsibilities. You'll also bring a deep belief in recovery, strengths‑based practice, and partnership working, alongside clear, adaptable communication that helps you connect with service users, professionals, and the wider community. Interview Steps We keep our interview process simple, so you know exactly what to expect. • Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!, • Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

We have an opportunity for a Contracts Manager - Mechanical and Electrical to join our team. This role will be based in Wembley, twice a week with travel to other sites, covering London & Hertfordshire as and when required. SNG operates a Hybrid working model, we support both home working & onsite. The salary range on offer is £45,000 - £58,000 depending on experience. This pivotal role will oversee replacement, servicing, maintenance, and small project works, ensuring systems are safe, compliant, and operating efficiently. You will play a key role in delivering a high-quality, value-for-money service for our customers. About the Role • Lead the management of contracts for assigned mechanical and electrical systems, ensuring safe, compliant, and value-for-money service delivery., • Maintain up-to-date knowledge of statutory legislation, British Standards, and guidance (including SFG20), ensuring full compliance with all safety obligations., • Monitor contractor performance against specifications and KPIs, chair review meetings, and drive continuous improvement where required., • Manage budgets, forecasting, spend control, and authorise payments and contract variations as appropriate., • Support procurement activities to ensure contracts are awarded in line with organisational requirements., • Analyse repairs data and emerging trends to inform planned works and long-term maintenance strategies., • Act as a key point of contact for contractors, customers, and stakeholders, resolving operational matters and keeping customers informed of planned works., • Investigate complaints and mechanical-related incidents or emergencies, implementing robust processes to ensure effective resolution and learning., • Develop and oversee structured audit and inspection programmes, maintaining accurate electronic compliance records from inception to closure., • Build and maintain effective working relationships across teams, contractors, and partners to support successful delivery of SNG's objectives. To Be Successful in This Role • Hold a Level 3 NVQ Diploma in Mechanical Engineering Maintenance and Repair (or equivalent experience)., • Demonstrate strong technical knowledge of M&E systems, safety requirements, and commercial contract management., • Have experience managing third-party suppliers and delivering large-scale M&E testing programmes., • Possess a sound understanding of current building regulations and Health & Safety legislation, including CDM., • Be confident interpreting and applying legislative and regulatory documents., • Show strong financial awareness, with the ability to plan, track, and forecast budgets to ensure value for money and mitigate risk., • Maintain accurate project and compliance records from inception through to completion., • Be an effective communicator with strong interpersonal skills, able to influence, challenge, and represent the organisation professionally., • Demonstrate good working knowledge of Microsoft Office (Word, Excel, Outlook)., • Have strong organisational and time management skills, with the ability to manage competing priorities and work to deadlines under pressure., • Be a collaborative team player with integrity and a commitment to continuous learning., • Be willing to work in the office and travel between sites as required.

Transport Supervisor Northolt £36000 Full Time | Monday–Saturday (5 days per week) My client are well established growing business; looking for an experienced and proactive Transport Supervisor. This is a hands-on supervisory role responsible for overseeing the day-to-day transport function, ensuring deliveries run efficiently, drivers remain compliant, and customers receive an excellent service at all times. The successful candidate will have previous experience within a transport or logistics environment and must have experience using routing software. Key Responsibilities Driver Management • Manage and optimise driver schedules and daily workloads, • Monitor driver performance including speeding, harsh driving, and penalties, • Support driver wellbeing, productivity, and performance standards Compliance & Transport Operations • Ensure compliance with all transport regulations, driver hours, and licensing requirements, • Monitor CPC certification and legal documentation, • Oversee vehicle checks, servicing schedules, and maintenance requirements Routing & Delivery Optimisation • Manage daily van routing using MaxOptra or similar routing software, • Maximise vehicle capacity and delivery efficiency, • Ensure all transport paperwork is completed accurately Reporting & Performance Monitoring • Produce KPI and operational performance reports, • Monitor delivery efficiency, driver hours, and vehicle conditions, • Identify opportunities for operational improvement Incident & Customer Management • Coordinate responses to vehicle breakdowns, accidents, and urgent delivery issues, • Work closely with Customer Service teams to resolve delivery concerns quickly and professionally Leadership & Team Development • Support onboarding and training of new drivers, • Lead by example with professionalism, organisation, and strong work ethic, • Assist with change management and continuous improvement initiatives, • Provide cover for the Warehouse Manager when required Skills & Experience Required • Proven supervisory experience within transport, logistics, or warehouse operations, • Essential experience using routing software such as MaxOptra, • Strong understanding of transport compliance and regulations, • Excellent communication and customer service skills, • Ability to prioritise and work effectively under pressure, • Strong leadership and team development abilities, • Experience with reporting, KPI analysis, and health & safety monitoring Working Hours • 8.5 hours per day (including 1 hour unpaid lunch), • Core hours are mainly 06:30–16:00, • Shift patterns will fluctuate between:, • 05:00–15:30, • 08:00–17:30

Manpower are currently seeking an interim Beauty & Wellbeing Commercial Strategy and Planning Executive to work with our global FMCG client renowned for brands such as Dove, Sure, Persil, and Simple, and become an integral part of their fast-paced FMCG environment. The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to start ASAP and to run for 12 months, requiring 36.25 hours per week, Monday to Friday. The role is paying up to £47,000 per annum, depending on experience. The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. Working days onsite are Monday, Tuesday and Thursday. Beauty & Wellbeing is one of Unilever’s five Business Groups, contributing 20% of total turnover and 25% of profit. The beauty market, valued at over €285 billion, is growing at 5-6%, presenting immense opportunities. Beauty UK is transforming its operations to become a more consumer-led beauty business, focusing on category growth through Purpose, Science, and Desire. Our strategy aims to enhance profitability, enabling us to invest in growth plans to gain market share in hair and skin categories. Our exciting journey to growth will require successful candidates to have a start-up mentality, agility, and an owner’s mindset, fostering a beauty culture from within. With the strength of our amazing brands (Simple, TRESemmé, Vaseline, Shea, Dove), we look forward to welcoming talented individuals like you to make this journey memorable! JOB PURPOSE The Category Strategy & Planning team are a central part of the Unilever B&W Business. With a primary focus on driving growth through customer collaboration and commercial acumen. This role is ideal for a junior sales professional looking to deepen their understanding of the fundamentals of brand and category growth along with a diverse set of markets and customers. Provide analysis and insight across a range of data sets to inform commercial strategy within and across international markets and customers. If you’re looking to make impact in the business, have a desire to bring forward the voice of the customer and thrive in data driven decision making, then this is the role for you! RESPONSIBILITIES • Support the in-year Commercial Plan delivery by providing analytical data inputs to inform short, medium and long-term decision making., • P&L Analysis to inform dynamic funding decisions., • Net Revenue Management analysis & recommendations, including pricing, mix management, Pack Price Architecture and promotional effectiveness., • Support the CSP Manager in the delivery and execution of the Strategy to enable delivery of commercial targets across the customer base., • Uphold execution standards through analysis and recommendations against core Customer Owned metrics (Distribution, Share of Shelf), • Support the Beauty & Wellbeing innovation agenda through expertise on channel, customer and market ALL ABOUT YOU Experiences & Qualifications • Previous experience in a sales or marketing role is preferred Skills • Data Analysis & Insight generation, • Presentation and Excel skills, • P&L Understanding, • Net Revenue Management, • Standards of Leadership, • (Strategic thinking; Process Thinking (Discipline); Ability to join the dots and show the big picture) Key Interfaces • Commercial Strategy and Planning team, • Customer Development, • Category Management Team, • Brand Teams, • Finance Key UL Behaviours • PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions., • PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience., • CONSUMER & CUSTOMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers., • PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever., • AGILITY: Explores the world around them, continually learning and developing their skills. Additional Information Kingston working environment: • Contractors who are based at Kingston will be eligible to get free parking at a local carpark, • There is a Staff Shop located on the Ground Floor next to the main entrance, where Contingent Workers can buy discounted Unilever products., • A canteen, • A Gym is available for use on the Ground Floor (with subscription)., • Facilities in the gym include cardiovascular equipment, resistance machines, spin bikes, free weights area, boxing equipment and a stretch/matted area. Classes are also available and can be booked directly with the Gym. Shower facilities are available in the changing rooms, along with hairdryers.

Job Title: Supply Planner Location: Brentford Contract: Fulltime/ Permanent Department: Operations Reporting to: Operations & Supply Planning Manager Aromatherapy Associates has been sharing the therapeutic powers of essential oils for over 35 years. The Brand was founded in 1985 by Geraldine Howard & Sue Beechey, therapists that had trained under the renowned aromatherapist Micheline Arcier, who can be traced back to the modern-day founders of aromatherapy. It was then that they experienced first-hand the powerfully positive effects of essential oils on our physical and emotional wellbeing. As a Company we have a family culture and live by one of Geraldine’s beliefs: “It’s more than just a business, it’s a way of life”. The brand is present in over 50 markets globally with Regional Sales offices in the UK, US and Hong Kong. Distribution is across Spa, Retail, Online Retailers, E-commerce and Distributor partners. As aromatherapy experts, our vision has remained constant for a generation – sharing the power and therapeutic effects of natural essential oils. Our award-winning blends have gained recognition across the beauty world for their transformative effects on the mind, body and skin. Expertly hand-blended in our London laboratory, our essential oils and unique active botanicals have created innovations in body and skincare. We care deeply about the ingredients we use and how we deliver them to you. We take a mindful approach to the origins, workers wellbeing and certification of all our oils and botanicals, with a commitment to evolving our support for global community projects. Our sustainability vision is an ongoing endeavour, along with our desire to create the very best aromatherapy products, so you can enjoy beautiful, glowing, healthy skin, free from harsh chemicals and unnecessary synthetics. Code of best practice: Act as an ambassador of a world-class brand and deliver our products and services in accordance with the Standard Operating Procedures to ensure customers receive the expected and desirable level of customer service through a sincere approach of professionalism, valuable parting of knowledgeable advice, unsurpassed quality of delivery and genuine attention to customer fulfilment and experience. Key Responsibilities Stock Forecasting & Planning • Manage the inbound supply and demand requirements for product and componentry alike including NPD lines, campaign activity, pack off bundles and the annual festive range launch, • Work as a Supply Chain team with the internal sales leads to collate and build out a sku level, by channel forecast plan that is reviewed quarterly against actual sales to ensure sales planning and stock need are aligned, • Maintain forward forecast requirements for finished goods manufacturers and componentry suppliers as well as utilise sales history to ensure the key sku range is always on stock globally., • Prepare monthly S&OP deck, PO cash flow plan and maintain outlined required stock value reporting, • Manage all internal communication on inventory availability, short shelf life stocks and drive action plans to clear as needed, • Work with manufacturers and componentry suppliers to outline an ongoing production plan holding them to expected delivery dates and ensuring SLA’s are adhered to, • Work with channel leads directly to ensure stock on hand availability is as needed (particularly for D2C) and correctly allocated to support upcoming sales and promotions Data Management • Manage and maintain product master data in Business Central (ERP) and the company product bible, • Collate and maintain supplier and production information required for B Corp, Eco Vadis and EPR reporting, • Key and manage stock and componentry purchase orders, assembly orders and intercompany transfer orders as needed, maintaining and updating expected arrival dates and managing communication with manufacturers and the wider business on the impacts of delays Stock Management & Accuracy • Review physical stock on hand at 3PL’s versus Business Central system (ERP) and lead investigations on discrepancies or variances relating to production or receipt of goods., • Manage inventory adjustments required to support accurate stock figures that support ongoing planning, • Manage obsolete components, discontinued finished goods and short shelf life stocks to reduce write off and maintain stock position. Person Specification Experience: • Previous Supply and/or Demand Planning experience, • Keen understanding of production planning processes (outside of planning systems) having driven transformative change planning processes in previous roles, • Experience with end to end production planning (raw material, componentry and finished goods planning), • Strong understanding of product master data management and accuracy improvement, • Demonstrable cross functional working Skills & Aptitude: • Ability to communicate and influence cross functionally and with all staff levels, • Highly numerate and analytical with advanced excel proficiency, • Highly organised, motivated & solution driven, • Hands on, ability to manage deadlines, • Advanced Microsoft knowledge is essential, • Experience with ERP systems beneficial but not essential, • Strong problem-solving skills and comfortable in both strategic and operational tasks, • Motivated self-starter who thrives in a dynamic and evolving business. Aromatherapy Associates is dedicated to fostering a workplace that values diversity, equity, and inclusion. We believe that a diverse workforce leads to richer discussions, innovative ideas, and better outcomes for our team and the communities we serve. We actively encourage applicants from all backgrounds to join us in our mission to create a more inclusive and equitable future.

Customer Solutions Manager Kingston upon Thames £50,000 + Package Social Housing Maintenance Contractor Outline of Role: We are currently recruiting for an experienced Customer Solutions Manager to join a growing property services operation based in Kingston upon Thames. This is an excellent opportunity for a customer-focused and operationally driven professional to lead a busy call centre function while playing a key role in the coordination and planning of customer service delivery. The successful candidate will be responsible for ensuring a high-performing customer contact environment, driving service standards, and improving the overall customer experience. The role requires a proactive manager who can balance operational oversight with strong people leadership and customer-focused decision-making. Key Responsibilities: • Manage the day-to-day operations of the customer service call centre., • Lead, motivate, and develop a team of 5 call centre/customer service staff., • Monitor performance levels, KPIs, call handling standards, and customer satisfaction metrics., • Support the coordination and overall planning of customer service activities and workflows., • Work closely with operational and planning teams to ensure smooth service delivery and effective communication with residents/customers., • Handle escalated customer queries and complaints, ensuring issues are resolved efficiently and professionally., • Identify process improvement opportunities to enhance service efficiency and customer outcomes., • Ensure all customer interactions are handled in line with company standards and service expectations., • Produce reports and operational updates for senior management. About You: • Previous experience managing a customer service or call centre environment., • Strong leadership skills with experience managing and developing teams., • Excellent communication and organisational abilities., • Ability to work effectively within fast-paced property services, housing, repairs, or maintenance environments., • Strong understanding of customer service delivery and performance management., • Experience dealing with escalated complaints and complex customer situations., • Comfortable working collaboratively across multiple departments and operational teams. What’s on Offer: • £50,000 basic salary, • Attractive benefits package, • Opportunity to join a growing and supportive business, • Long-term career progression opportunities, • Dynamic and collaborative working environment Customer Solutions Manager Kingston upon Thames £50,000 + Package Social Housing Maintenance Contractor

Branch Manager Location: Acton Salary: Up to £90,000 + Bonus + Benefits Contract Type: Permanent What You’ll Get in Return: • Salary up to £90,000 + Bonus, • Genuine autonomy and ownership within the branch, • Long-term progression opportunities within a growing business, • Fast-paced, entrepreneurial working environment, • The opportunity to lead a major high-volume operation Do you thrive in fast-paced, high-volume operations? Are you the type of leader who enjoys building teams, driving performance and making things happen? We’re looking for a commercially driven Branch Manager to lead a newly opened trade and retail operation with huge growth potential. This is a business that values pace, common sense and strong operational leadership over corporate process and hierarchy. This is a brilliant opportunity for someone who enjoys being hands-on, visible within the operation and fully involved in driving branch performance, customer service and team culture. Why This Role is Different • A newly opened operation with huge opportunity for growth, • A business that gives leaders real autonomy and accountability, • High-volume, fast-paced environment with strong customer demand, • Opportunity to genuinely shape the culture and performance of the branch, • A growing independent business with exciting long-term plans What We’re Looking For • Strong Branch, Store or General Management experience within trade, retail, wholesale or merchant environments, • A commercially aware leader who understands sales, margin and operational KPIs, • Someone who thrives in fast-paced operational environments, • Strong leadership skills with the ability to coach, challenge and develop teams, • Hands-on management style with strong visibility across the operation, • Someone who can build strong customer relationships and drive repeat business, • Confident making decisions and improving operational performance Your Day-to-Day • Leading the overall branch operation and team performance, • Driving sales, profitability and customer service standards, • Managing stock availability, warehouse flow and operational standards, • Building strong relationships with trade customers and the local market, • Improving productivity, engagement and accountability across the branch, • Driving growth across sales, footfall and repeat business, • Ensuring strong standards across safety, compliance and operational delivery You’ll Be Perfect If You… • Enjoy pace, accountability and operational leadership, • Are commercially driven but highly people-focused, • Like being hands-on within the operation rather than office-based, • Thrive in customer-focused, high-volume environments, • Want the opportunity to grow and develop within an ambitious business About the Business Our client is a growing independent business with an outstanding reputation within the trade and retail sector. With continued investment and expansion plans, this is an exciting opportunity to join a business that is genuinely growing and investing in its people and operations. About us: This Branch Manager role is handled by McCarthy Recruitment, an award-winning multi-sector recruitment consultancy. We are committed to unlocking your full potential and finding your perfect role. Start your journey today. Apply now or find us online: · Web: McCarthy Recruitment · LinkedIn: McCarthy Recruitment · Facebook: McCarthyRecruitment · Instagram: McCarthyrecruitment The Legal Bit: We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. And your details will be added to our holding database. We process certain personal information about you for our legitimate business interests to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at privacy. If you wish to exercise your right to access, erase or restrict the processing of your data please contact us at the office and we will respond to your query.

Job Title: Supply Planner Location: Brentford Contract: Fulltime/ Permanent Department: Operations Reporting to: Operations & Supply Planning Manager Aromatherapy Associates has been sharing the therapeutic powers of essential oils for over 35 years. The Brand was founded in 1985 by Geraldine Howard & Sue Beechey, therapists that had trained under the renowned aromatherapist Micheline Arcier, who can be traced back to the modern-day founders of aromatherapy. It was then that they experienced first-hand the powerfully positive effects of essential oils on our physical and emotional wellbeing. As a Company we have a family culture and live by one of Geraldine’s beliefs: “It’s more than just a business, it’s a way of life”. The brand is present in over 50 markets globally with Regional Sales offices in the UK, US and Hong Kong. Distribution is across Spa, Retail, Online Retailers, E-commerce and Distributor partners. As aromatherapy experts, our vision has remained constant for a generation – sharing the power and therapeutic effects of natural essential oils. Our award-winning blends have gained recognition across the beauty world for their transformative effects on the mind, body and skin. Expertly hand-blended in our London laboratory, our essential oils and unique active botanicals have created innovations in body and skincare. We care deeply about the ingredients we use and how we deliver them to you. We take a mindful approach to the origins, workers wellbeing and certification of all our oils and botanicals, with a commitment to evolving our support for global community projects. Our sustainability vision is an ongoing endeavour, along with our desire to create the very best aromatherapy products, so you can enjoy beautiful, glowing, healthy skin, free from harsh chemicals and unnecessary synthetics. Code of best practice: Act as an ambassador of a world-class brand and deliver our products and services in accordance with the Standard Operating Procedures to ensure customers receive the expected and desirable level of customer service through a sincere approach of professionalism, valuable parting of knowledgeable advice, unsurpassed quality of delivery and genuine attention to customer fulfilment and experience. Key Responsibilities Stock Forecasting & Planning • Manage the inbound supply and demand requirements for product and componentry alike including NPD lines, campaign activity, pack off bundles and the annual festive range launch, • Work as a Supply Chain team with the internal sales leads to collate and build out a sku level, by channel forecast plan that is reviewed quarterly against actual sales to ensure sales planning and stock need are aligned, • Maintain forward forecast requirements for finished goods manufacturers and componentry suppliers as well as utilise sales history to ensure the key sku range is always on stock globally., • Prepare monthly S&OP deck, PO cash flow plan and maintain outlined required stock value reporting, • Manage all internal communication on inventory availability, short shelf life stocks and drive action plans to clear as needed, • Work with manufacturers and componentry suppliers to outline an ongoing production plan holding them to expected delivery dates and ensuring SLA’s are adhered to, • Work with channel leads directly to ensure stock on hand availability is as needed (particularly for D2C) and correctly allocated to support upcoming sales and promotions Data Management • Manage and maintain product master data in Business Central (ERP) and the company product bible, • Collate and maintain supplier and production information required for B Corp, Eco Vadis and EPR reporting, • Key and manage stock and componentry purchase orders, assembly orders and intercompany transfer orders as needed, maintaining and updating expected arrival dates and managing communication with manufacturers and the wider business on the impacts of delays Stock Management & Accuracy • Review physical stock on hand at 3PL’s versus Business Central system (ERP) and lead investigations on discrepancies or variances relating to production or receipt of goods., • Manage inventory adjustments required to support accurate stock figures that support ongoing planning, • Manage obsolete components, discontinued finished goods and short shelf life stocks to reduce write off and maintain stock position. Person Specification Experience: • Previous Supply and/or Demand Planning experience, • Keen understanding of production planning processes (outside of planning systems) having driven transformative change planning processes in previous roles, • Experience with end to end production planning (raw material, componentry and finished goods planning), • Strong understanding of product master data management and accuracy improvement, • Demonstrable cross functional working Skills & Aptitude: • Ability to communicate and influence cross functionally and with all staff levels, • Highly numerate and analytical with advanced excel proficiency, • Highly organised, motivated & solution driven, • Hands on, ability to manage deadlines, • Advanced Microsoft knowledge is essential, • Experience with ERP systems beneficial but not essential, • Strong problem-solving skills and comfortable in both strategic and operational tasks, • Motivated self-starter who thrives in a dynamic and evolving business. Aromatherapy Associates is dedicated to fostering a workplace that values diversity, equity, and inclusion. We believe that a diverse workforce leads to richer discussions, innovative ideas, and better outcomes for our team and the communities we serve. We actively encourage applicants from all backgrounds to join us in our mission to create a more inclusive and equitable future.

Gravitiq is a consumer brand group that builds and scales health, wellness, and beauty brands into profitable omnichannel category leaders. We are seeking a Supply Chain Manager to lead and coordinate the operational delivery of our supply chain, ensuring products are consistently available across all channels. This role will be responsible for demand planning, inventory management, procurement coordination, and retail fulfilment, ensuring efficient stock availability and smooth operations across the business. You will work closely with teams responsible for production, new product launches (NPD), and third-party logistics (3PL) to support seamless product flow, maintain service levels, and drive operational excellence. Key Responsibilities: • The role is responsible for leading and coordinating all operational aspects of the supply chain for Skincare brand portfolios— fast-growing skincare brand expanding from e-commerce into major retail channels., • The role ensures consistent product availability through effective demand planning, inventory management, procurement coordination, and retail fulfilment, while collaborating closely with teams managing production, new product introductions, and 3PL logistics.The ideal candidate will have strong experience in the skincare or cosmetics industry and proven expertise managing fulfilment for major retailers (e.g., Costco, Walmart, Target, Sephora etc.)., • Lead demand planning processes to support sales, marketing, and product launch forecasts., • Monitor product flow from suppliers to warehouses and onward to customers and retail partners., • Coordinate with cross-functional teams to ensure supply readiness for new product launches and promotional campaigns., • Build and maintain accurate forecasts across e-commerce, Amazon, and retail channels., • Optimize inventory to balance service levels and working capital., • Analyse sales trends to anticipate supply risks and adjust plans proactively., • Manage lifecycle inventory, including launches, promotions, and discontinuations., • Liaise with procurement teams to communicate production forecasts and packaging requirements., • Track purchase orders and ensure supplier performance meets timelines and quality expectations., • Support cost optimization through better planning and supplier collaboration., • Ensure on-time, compliant delivery to major retail partners., • Collaborate with 3PL and logistics teams to resolve fulfilment issues., • Monitor retail KPIs such as OTIF, case fill rate, and lead time, and implement corrective actions., • Work with Sales Operations and Customer Service to address delivery-related issues., • Maintain accurate inventory and product data, • Prepare reports on supply, demand, and inventory performance for leadership., • Identify process improvement opportunities to enhance efficiency and reduce costs., • Work closely with Brand, Finance, and Product Development to align supply chain operations with business priorities., • Provide operational insights for financial forecasting, promotions, and planning. Requirements: • 5–8 years of supply chain, demand planning, or operations experience in skincare, cosmetics, or personal care., • Proven experience managing fulfilment for major retailers (e.g., Costco, Walmart, Target, Sephora), • Experience managing multi-channel supply operations (e-commerce + retail)., • Strong understanding of inventory management, logistics, and supply/demand planning., • Familiarity with ERP and inventory management systems., • Analytical and data-driven decision-making., • Excellent stakeholder management and communication skills., • Highly organized, detail-oriented, and adaptable in a fast-paced environment., • Process improvement mindset., • Passion for skincare, beauty, and operational excellence.

Sustainability Manager Kew Bridge, London, W4 3NN | Multisite hospitality business | Hybrid £72,000 to £78,000 plus great benefits Fuller's are creators of unique premium pub and hotel experiences. Our pubs pride themselves on our outstanding cask conditioned ales, delicious food, great wines and exemplary service. We are acutely aware of the role that traditional pubs play in British culture and their local communities, and work hard to ensure our pubs provide great surroundings and food and drink for all who walk through our doors. Fuller’s is family and a place where everyone belongs. This is a Sustainability Manager role for someone who knows how to influence people, shift behaviours and drive meaningful change in a complex, operational business. You’ll lead the delivery of an ambitious sustainability agenda across a multisite estate, turning strategy into practical action. Working across teams, sites and senior stakeholders, you’ll need the credibility and confidence to bring people with you, challenge ways of working and build real momentum. We’re looking for someone who combines technical sustainability expertise with strong change management skills, commercial judgement and a genuinely engaging style. You’ll be a natural relationship-builder, comfortable working across different functions, able to prioritise effectively and motivated by delivering outcomes. This role could suit someone stepping up from the sustainability team in a larger organisation into a leadership position with more ownership, visibility and impact. Or a Sustainability Lead in a smaller business looking for somewhere to spread their wings more broadly. We’d love to meet people with: • Experience influencing behaviour and driving change, • Strong sustainability or ESG delivery experience, • Multisite operational experience, • Commercial judgement and a practical mindset, • A collaborative, engaging and inspiring approach A rare opportunity to shape sustainability in a business where your ability to influence will be just as important as your technical expertise. What We Offer • Competitive salary, • 28 days’ holiday, • Access to a wide range of retail discounts and additional employee benefits, • An allowance of £520 per annum in the form of vouchers for use in Fuller’s pubs (after qualifying service)., • Inndulgence staff discount card 25-40% discount (starts at 25%, increases with length of service) on your whole bill at Fuller’s pubs and hotels., • Access to “My Fuller’s” that offers lifestyle discounts on known brands and gym memberships, • Discounted hotel rates for yourself, from £75 per night, • Private medical insurance, • Up to 7% matched pension contributions on your pensionable earnings Working pattern for this role can be hybrid with Mondays in our Kew Bridge Support Centre, 2 other days out across the estate or in the office – as the business needs. Flexibility will be required. Want to know more? Get in touch now!

The Deichmann store, located in Serpentine Green, Peterborough is seeking a Store Manager to join our busy store. The salary for this role is £34,500 + the potential to earn commission and bonuses. Training for this role will take place in our city centre Peterborough store. Ideal candidate: This is a really exciting opportunity for a successful and ambitious Store Manager to join a successful, international retail brand. Already demonstrating a superior level of performance within their own store, the successful candidate will have the right mix of managerial and technical aptitudes in order to drive performance. You will have previous experience of working as a Store Manager in fast paced, high volume retail setting. You must be able to problem solve and think on your feet, alongside this you will be a people person, have the ability to plan and co-ordinate resources and be passionate about the delivery of exceptional customer service. Key activities: • Motivate and coach the team to deliver excellent customer service, • Lead by example in promoting and recommending complimentary shoe care products, demonstrating confidence with selling and excellent product knowledge, ensuring the very best level of customer service, • Stock management, • Analysing and interpreting sales performance data and reports, • Making recommendation for ways to improve sales performance, based on analysis of quantitative and qualitative data and identification of customer insights, • Ensure all company standards are implemented and maintained i.e. merchandising, admin, • Delivery of all KPI’s, meeting all company standards, • Recruitment and training of the team Personal characteristics: • A hands on leader, with experience working as a Retail Store Manager, • A positive flexible approach with a can do attitude, • Energy and enthusiasm, with ability to work under pressure, in a demanding fast paced environment, • Have the confidence and ability to motivate, coach and inspire the team, • Highly numerate, • Attention to detail, • Good communicator, • Be methodical, organised and have a structure approach to work, • Be fully flexible across the week If you would like to join the team at Deichmann UK as our Store Manager and you meet the job requirements, please click apply. We’d love to hear from you! By applying for this role, you are confirming you have the right to work in the UK and will be required to submit the required documentation.

BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDS • An achievable bonus scheme worth up to 15% of annual salary, • An additional Secret Shopper bonus worth up to £2,000, • High Performer Awards and Bonuses, • Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000, • 33 Days paid holiday, • Paid breaks, • Free burgers, fries and shakes while on shift, • Life assurance, • All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your payOTHER AWESOME PERKS, • Days out and social events, • Invite to the annual Assistant Manager conference, • Team competitions - Fry Cup and Olympics, • Five Guys Perks - employee discount program, • Access to wellbeing support and employee assistance programme (EAP), • Development opportunities to grow a career with us!, • Enhanced Maternity & Paternity Leave, • Pension schemeAS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR, • Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area, • Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers, • Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity, • Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way, • You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans, • Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs, • Always leading with our values, • Spotting potential and developing your team to ensure there is a strong talent pipelineWHAT YOU BRING TO THE TABLE, • Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high., • Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews., • Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets., • Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent., • Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings., • Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYS, • If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us., • Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office., • Five Guys isn't just a job - it can be a career!

Job Role: Shift Leader\n\nSalary: 50K - 55K per annum\n\nOur client is the UK’s largest independent engineering and services business. Its Facilities Services division provides mechanical, electrical, and integrated building maintenance. The company offers a national footprint with strong regional presence to ensure commercial spaces, public infrastructure, and retail sites operate efficiently, safely, and sustainably.\n\nQualifications and Experience required:\n\nMust have HVAP qualification.\n\n· Thorough working knowledge of one functional area through significant job experience & training\n\n· Experience of supporting a business contract and/or providing support to a professional function\n\n· Likely to have 5 years business experience and/or be fully qualified within a mechanical or electrical trade\n\n· Significant M&E Operations Management experience within a business critical client environment\n\n· HV or LV Authorised Person\n\n· Requirement to complete the critical environment training, and to carry out scenario training as per schedule, guide and training shift team on SOPs/EOPs etc\n\n· Experience with HV generation and control systems\n\n· Experience with working within a critical and secure environment\n\nResposibilities\n\n Establish good working relationships with the client Facilities Management Team, to ensure proactive, open and co-operative partnership\n\n Monitor component, system and building performance against target profiles via Building Management System and alert platform\n\n Contribute information as required for regular and exception reports\n\n Propose variations or modifications to modes of operation and or the times of operation of systems so as to minimise energy consumption\n\n Invoke escalation when required through established communication channels\n\n Provide ownership of Building Management System making adjustments to plant and systems as appropriate\n\n Ensure required documentation and records are maintained in line with client processes and procedures\n\n Responsible for incident management and completion of associated forms\n\n Work as part of a cohesive team interacting with other departments to ensure optimum service levels\n\n Input to planning and execution of activities to ensure optimal delivery in line with company and client safety rules and operating procedures\n\n Operate within agreed operational and/or management guidelines\n\n Interact with client or users around specific work efforts and deliverables\n\n Support the delivery of Health and Safety in line with policy and standards\n\n Manage the activities of others to meet deadlines and quality standards taking account of impact outside area of responsibility\n\n Focus of work is predominantly against defined targets but performs a range of tasks from complex to straightforward as listed below\n\n Ensure Plantroom checks are completed at the start and end of shifts.\n\n Non Critical and Critical comms is checked intermittently.\n\n Critical alarms cleared or uncleared, or in hand alarms have been verbally explained to next shift person.\n\n Any subcontractor within the portfolio has been logged into shift log.\n\n Ensure the Shift Log is kept up to date with relative and informed information that proactively assists the Shift team deliver to a constant high standard.\n\no Ensure the Shift Handover Report is sent before the end of shift without exception\n\no Ensure all asset and operational issues are clearly recorded to meet the monthly SLA’s\n\nDevelop a comprehensive understanding of the building layout, functions and complexities through developed practices through scenario drills, continuous assessments, staff training and personal development.\n\nEnsure a consistent and up to date understanding of site and asset operational status, utilising the Building Management System and Shift Team. Be able to articulate full status on request.\n\nComplete and issue authorisation to work documentation to a consistent high standard.\n\nEnsure that all statutory documentation is kept up to date and is available for inspection or audit when required.\n\nMake sure H&S and statutory tasks are completed correctly.\n\nLook to recommend improvements to your work processes by providing suggestions and solutions in writing if requested.\n\nCarry out Contractor Inductions and complete all paperwork as required.\n\nEnsure all Plant Rooms, BMS Room and Storage Facilities are both clean and tidy with regular weekly inspections carried out.\n\nTo make sure any plant withdrawn from service is isolated, locked and tagged correctly and tracked until back in service using both email correspondence and the Shift Log Book.\n\nAssist the Contract Manager by advising of any PPM’s that are outstanding and will affect the performance of the Building or Client Reports, to ensure zero failure.\n\nPrioritise PPM’s to ensure all works are completed on schedule and relevant paperwork is completed to a constant high standard.\n\nEnsure any issued PPM’s and Reactive tasks are recovered from the Shift team before end of shift, and that the CAFM is updated to avoid overdue activities.\n\nEnsure 0% failure on reactive tasks by clearing tasks from CAFM system or intelligently extending.\n\nTake ownership of impending service delivery failures, implementing appropriate mitigating action(s) and engage with Contract Manager to resolve.\n\nWill need to allocate work to the shift team to ensure that they are fully utilised through the shift.\n\nManage shift roster and shift cover.\n\nProduce technical reports as required by Contract Manager.\n\nForm part of the emergency call out response team.\n\nWill need to manage the permit to work system whilst on shift.\n\nWill be required to produce update SOPs/EOPs as required.\n\nWill be required to stand in for the Contract manager as and when required.\n\nProvide Shift cover for leave and sickness.\n\nTo assist the Contract Manager in programming critical maintenance activities.\n\nAssume ownership and accountability of the Shift Team output when on duty.\n\nLiaise with Operational and Management teams plus other Shift Leaders to ensure the most productive use of the Operations Team.\n\nTo work with other members to provide great customer service.\n\nUndertake supervisory role in terms of team leadership, experience/training deficiencies, appraisals, performance and discipline including:\n\n· Complete bi-annual documented 1-2-1 meetings for relevant staff. Monitoring general performance and agreed objectives.\n\n· Complete and document Annual Performance Review for your direct reports\n\n· Ensure the Absence and Timekeeping Reporting Procedure is strictly adhered to at all times by all members of the Operations Team.\n\n· Manage Annual Leave planning within shift team in line with the site policy ensuring zero impact on operations.\n\n· Log in Shift Book and report absences including lateness’s to the Contract Manager and Contract Administractor on a daily basis.\n\n· Ensure the Shift Team work efficiently and safely to complete PPM’s and Reactive Tasks to resolve all client issues within the agreed SLA’s.\n\nWorking hours: 7 to7 continental shift pattern

Freightserve recruitment are looking for an Operations Manager for a well-established Freight Forwarder based in the Heathrow area.\n\nPurpose of role\n\nUnder the direction of The Director, the Operations Manager will be responsible for the full management function of the overall performance of the team (10 plus staff) in line with key performance requirements of the department.\n\nThis is a hands on managerial role that requires the individual to both manage and monitor output and deliverables but also take an active involvement to support the managers of each department to ensure operational success.\n\nResponsibilities:-\n\n Day to day operational requirement for Cross Border; Ecommerce and EU pallet groupage department and warehouse operations\n\n Supporting the team at an Operational Level, with escalation of queries both with staff and with service providers.\n\n On going focus to identify continuous improvement opportunities to enhance customer experience and support team effort through innovation and technology.\n\n Setting, managing and monitoring day to day KPI’s for internal process measure and improvements and ensure that laid out working procedures in each department are followed in conjunction with departmental managers\n\n Overall management of team’s performance and output\n\n Overall management and resolution of all operational and administrative processes ensuring correct profitability is met\n\n Dealing with crisis situations as they arise, including but not limited to transport delays and challenges, ferry and paperwork issues and challenges, tipping and delivery and slot delays or challenges.\n\n Ability to foresee situations before they arise and put in necessary corrective actions to avoid service failure to customers\n\n Support effective implementation of Cross Border operational requirements in conjunction with the warehouse team\n\n Ensure own warehouse in UK is operating in a compliant and organized manner that aligns with clients SLA’s\n\n Manage and maintain effective relationships with 3rd party suppliers and partners,\n\n Responsible for staff training and development\n\n Responsible for the facility management of the Heathrow site\n\n Work in conjunction with the Director for Compliance in terms of H&S requirements\n\nPerson Specification:-\n\n Must be well organized and work towards tight deadlines\n\n Previous experience in managerial role essential\n\n Ability to work at different levels of the organization across countries and disciplines\n\n Analytical mind that has the ability to interpret and draw relevant insights from various resources\n\n Has exceptionally high level of attention to detail\n\n Must have excellent verbal and written communication skills\n\n Is open to new approaches and alternative means to accomplish results despite setbacks\n\n Ability to manage conflict, solve problems and create sustainable solutions independently and together within the team\n\n There is a strong need to be independent and focused\n\n Ability to work in a challenging and dynamic environment as a team player\n\n * Must be flexible in approach and willing to work extended hours when required\n\nCompetencies:-\n\nIs dedicated to meeting the expectations and requirements of internal and external customers, ensures that the team performs at levels that consistently exceed customer expectations\n\nUses rigorous logic and methods to solve problems with effective solutions, probes all sources for answers, looks beyond the obvious and does not stop at the first answer.\n\nCan be counted on to exceed goals successfully delivery constantly and consistently.\n\nKnows how businesses work, knows the competition, is aware of how strategies and tactics work in the market, and has thorough product knowledge\n\nAs an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry

Our client, a leading e-commerce logistics business based in the London Heathrow area, is looking for a permanent Quality Manager to join their expanding Quality and Network Operations team.\n\nThis is a high-impact leadership role where you will take ownership of service performance across the end-to-end parcel journey, driving continuous improvement, visibility, and operational excellence across the business. Alongside day-to-day quality management, you will lead and develop a team of up to 7 Quality professionals, acting as a key escalation point and performance driver.\n\nThis is a remote role.\n\nHours: Monday - Friday, 09:00 - 17:30 (with occasional weekend on-call requirement)\n\nDuties and Responsibilities of the Quality Manager:\n\nAnalyse end-to-end performance across the full parcel journey, identifying trends, risks, and areas for improvement at each stage.\n Own and manage business-wide performance communications, ensuring service impacts are clearly understood, regularly updated, and resolved in a timely manner.\nDevelop and implement innovative quality management approaches to improve service visibility, efficiency, and overall performance.\nLead effective cross-departmental collaboration to implement process improvements and drive sustained service enhancements.\nAct as the primary escalation point for the Quality team, supporting team members with complex issues and day-to-day challenges.\nConduct monthly 1:1s, providing coaching, mentoring, and development support aligned to both personal and company goals.\nPrioritise, plan, and manage the team's weekly workload, including oversight of the shared inbox and ensuring SLA adherence.\nManage annual leave and overtime planning to ensure appropriate coverage is maintained at all times.The successful Quality Manager candidate will bring:\n\nStrong knowledge of cross-border logistics solutions, with at least three years' experience managing one or more elements of the supply chain.\nA detailed understanding of end-to-end cross-border e-commerce operations, from retailer collection through transport modes to final-mile delivery.\nProven ability to analyse performance data, identify root causes, and take ownership of issues through to resolution.\nExperience leading, coaching, and motivating a large and diverse team to achieve high performance.\nA proactive, solutions-driven mindset with a strong focus on quality, accuracy, and continuous improvement.\nThe ability to adapt quickly in a fast-paced environment, re prioritising effectively and bringing others along with change.\nExcellent communication and stakeholder management skills, with confidence presenting insights and driving improvements internally and externally.\nA hands-on, initiative-taking approach with a willingness to get involved and think creatively to improve outcomes.If this Quality Manager opportunity sounds of interest, please apply online now

The Finance Manager / Financial Controller is responsible for the full financial management of three property clients, ensuring robust accounting, reporting accuracy, strong financial controls, and high-quality client service delivery. This role oversees all aspects of VAT, service charge accounting, P&L analysis, cashflow, rent and tenant billing, and completion statements following significant property acquisitions or disposals. Managing a team of two Client Details Our client is a Successful and Growing Property & Real Estate business that manages portfolio's of property companies. Description As the Finance Manager / Financial Controller based in Richmond your key responsibilities will include: Client Accounting & Portfolio Management • Lead the accounting function for three major property clients, each with multi-million-pound assets., • Prepare monthly, quarterly, and annual P&L statements for each company and assets, • Conduct detailed P&L analysis, identifying variances, cost allocations, performance trends, and opportunities., • Manage cashflow forecasting and reporting for each asset monthly., • Ensure accurate financial set-up when onboarding new assets or acquisitions into client portfolios. VAT & Compliance • Manage all VAT returns and ensure full compliance with property-related VAT ...

Job Title: Transaction Monitoring & Screening Advisory Manager Location: London/Birmingham (hybrid - 3 days per week on site) Length: 6 months PAYE only Overall purpose of the role We are looking for an Assistant Vice President to join IB-FC to support the business with a strong expertise in financial crime risk management, policy and regulation across IB transaction monitoring and/or screening. The primary duties of this role will be to support the completion of Transaction Monitoring Risk Assessments, ensure Barclays transaction monitoring and screening risk coverage remains commensurate to the level of business risk exposure, increase the efficiency of transaction monitoring and screening, support the implementation of strategic initiatives and business growth, manage emerging risks and issues in line with Barclays Issue Management Standards. Key Accountabilities: Support the Senior Transaction Monitoring Advisory Manager to complete Transaction Monitoring Risk Assessments for the IB business. Identify enhancements to IB transaction monitoring and screening risk coverage, developing appropriate solutions (in conjunction with key stakeholders) and supporting the successful delivery of identified solutions. Identify, escalate and manage emerging transaction monitoring and screening risks and issues in line with Barclays Issue Management Standards. Support strategic business growth by assessing the impact of new/amended products and services on the IB business risk profile and determining if transaction monitoring and screening enhancements are required. Assess the impact of policy, regulatory changes and strategic initiatives on transaction monitoring requirements. Enable an effective working relationship between the Product/Coverage, TM/Screening Model Owners, TM/Screening Operations and second line of defence in Financial Crime Compliance on matters relevant to transaction monitoring. Review and challenge the transaction monitoring/screening control environment (including those undertaken by shared services or outsourced service providers). Key Skills: Strong understanding and prior experience of transaction monitoring/screening within wholesale banking (e.g. transaction banking, correspondent banking, markets, trade finance). Strong data analytic skills and knowledge of machine learning advantageous. Knowledge of regulatory expectations across multiple geographies (e.g. US, UK, EU, APAC). Experience of interacting with stakeholders across multiple jurisdictions. Experience contributing to strategic direction incorporating a Values-aligned performance culture. Experience focusing on developing and implementing consistent risk and control global frameworks within an organization. Ability to deal with ambiguity and simplify outputs and recommendations. Comfortable in fast growing and complex environments and ability to move effortlessly between strategic topics to day-to-day regulatory risks. About Barclays Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group. Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it. Diversity Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals. Hybrid Working Barclays is currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. Barclays is flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. Barclays also has a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances Your Benefits As a contract employee of Randstad Sourceright, you’ll receive a wide range of financial and personal benefits. There’s enrolment in a pension plan (after 12 weeks on assignment) and holiday pay. You’ll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there’s discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.

Role : Product Manager (Product Proposition Manager) Location : London Duration : 6 months Overall Purpose Of the Role: We are looking for a Product Proposition Manager to join our Retail Banking team focusing on personal customers. Sitting within the Segments and Propositions team, you will be instrumental in driving segmentation across the UK for mass-market and premier customers. Your core focus will be shaping how we treat and deliver value to customers across these different segments. Key Responsibilities Managing Blue rewards propositions in a Business As Usual (BAU) capacity. Overseeing the risk and control environment, which includes actively managing key risk indicators. Driving strategic development to shape how we evolve and defining the wider product agenda. Managing and developing different product sets, such as our Apple TV proposition Key Skills Industry Experience: Primarily seeking candidates with a Financial Services background, though professionals with Telecoms experience will also be considered due to skill crossover. Commercial Acumen: Strong ability to drive, track, and monitor performance metrics. Digital Change Management: Proven experience in taking digital projects from inception right through to successful delivery. Execution & Stakeholder Management: High-quality task execution combined with excellent stakeholder management skills. Work Style: Must be highly proactive, self-efficient, and goal-driven rather than just task-driven. Desirable (but not essential): Experience using Jira for process management and familiarity with Adobe content management platforms. About Barclays Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group. Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it. Diversity Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals. Hybrid Working Barclays is currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. Barclays is flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. Barclays also has a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances Your Benefits As a contract employee of Randstad Sourceright, you’ll receive a wide range of financial and personal benefits. There’s enrolment in a pension plan (after 12 weeks on assignment) and holiday pay. You’ll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there’s discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.

Role: Facilities OperationsManager Salary: Circa £50,000 Location: Richmond, London (Predominantly Office Based with Regular Client Site Visits) Job Type: Full-Time | Permanent Hours: Monday Friday 8.30am 5pm About the Role Due to continued organic growth, our client is looking for an experienced and motivated Facilities Operations Manager to join their expanding team based in Richmond. This is a varied and hands-on role combining operational management, client relationship management, technical support, and team leadership. The successful candidate will work closely with senior leadership to oversee day-to-day maintenance operations, manage engineers, support staff, and ensure outstanding service delivery across a diverse client portfolio. Customer service is at the heart of everything they do. We are looking for someone who takes a customer-first approach, understands client priorities, and is committed to delivering high-quality maintenance and small works solutions efficiently and profess...

Customer Service Manager - Social Housing Repairs & Maintenance Based near Surbiton Full-Time, permanent Salary: £40,000 - £48,000 DOE We are currently working in partnership with a leading contractor within the Social Housing sector to recruit an experienced and customer-focused Customer Service Manager to join their growing team located near Surbiton. This is an excellent opportunity for an experienced service delivery professional to lead a busy Customer Service function within a fast-paced repairs and maintenance environment. The successful candidate will play a key role in driving customer satisfaction, operational efficiency, and service excellence across responsive repairs and maintenance services. As the Customer Service Manager, you will oversee the day-to-day management of the Customer Service Centre, ensuring residents receive a high-quality and responsive service across multiple communication channels. You will also support planning and scheduling functions to ensure repairs and maintenance services are effectively coordinated and delivered in line with service standards and KPIs. This role would suit somebody with strong leadership experience within Social Housing, Facilities Management, or a similar ...

Job Title - New Build Contracts Manager Job Category - Construction & Surveying Location - Heathrow Our client is a leading supplier of fitted kitchens and bedrooms for new build homes with a market share of over 50%. They supply leading housebuilders such as Barratt and Taylor Wimpey, as well as developers of inner-city high-rise projects and social housing providers where a diverse product range and outstanding service sets them apart from their competitors. Their investment in the largest field-based team in the industry, along with outstanding manufacturing capabilities, delivery process and after-sales service means they have built strong long-term relationships with their customers. They are now looking for a Contracts Manager to join the Operations team to support the increasing number of Skyline developments in the Southern area. The ideal candidate should live within the Heathrow catchment area with a 15-mile radius and will manage the installation process through to completion on fast moving, third-party, high-rise developments across the area. Contracts Manager - Key responsibilities • Providing high levels of customer service., • Ensure high levels of Health & Safety on site., • Ensure sufficient levels of subcontract labour available to meet customer demands., • Ensure the highest levels of fit quality ...

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for aSenior Recovery Workerto play a pivotal role in ourHounslow Safe Space, Mental Health Crisis Alternative Service. Sounds great, what will I be doing? In this role, you will take a leading position within a dynamic mental health crisis and early-intervention service, managing a diverse caseload while providing skilled de-escalation, robust risk assessment and coordinated multi-agency support. You will guide and empower service users to engage with community services, while also offering day-to-day leadership to Recovery Workers, Peer Support Workers and volunteers, ensuring consistent, high-quality practice. Acting as shift lead when required, you will make informed, real-time decisions to maintain safe and effective service delivery. A key part of the role involves supporting student placements, contributing to learning plans and offering reflective supervision. You will work closely with the Service Manager and Area Manager to monitor performance, contribute to audits and quality reviews, and drive ongoing service development. You will also play an active role in recruitment, onboarding and volunteer integration, and represent the se...

Job Title: Shift Engineer Purpose of the job: To ensure all environmental conditions are maintained at all times with regard to critical building systems. To carry out Planned Preventative Maintenance (PPM), reactive and breakdown works to all mechanical and electrical systems within the site. Engineers must be able to demonstrate relevant knowledge of UPS, Generators, HV, PDU’s, CRAC units or equivalent, which will include the ability to fault find using the production of graphical information and the utilisation of current alarm data. The Shift Technician is responsible for liaising with the Shift Manager to ensure delivery of the requests is within the timescales expected. It is his/her responsibility to liaise closely with their customer and promote a positive image of the company at all times To control and implement deliverables against all allocated Customer Specific Service Level Agreements. To make a direct contribution to the development and successful operation of the Managed Services function, working with colleagues to develop and implement departmental strategy, objectives and improvement processes. Key Responsibilities Ensure that reactive tasks throughout the building are completed and be proactive in highlighting areas where improvements can be made. These reactive calls to also include concessionary stores and fabric related items. The individual must work in a safe manner at all times and escalat...

Exciting Opportunity for a Programme Manager in North Yorkshire This role will play a key part in helping to drive the delivery of a high-profile transport and organisational transformation programme, focusing on programme mobilisation, governance, stakeholder coordination, and delivery oversight. The successful candidate will be someone who can integrate quickly into an evolving environment, provide strong leadership, and help drive complex transformation activity across multiple workstreams and partner organisations. The main duties of the Programme Manager include: ·Setting up, developing, and overseeing working groups across technical and functional subject areas. ·Supporting the establishment and management of Programme Boards involving senior leaders and stakeholders. ·Preparing programme plans and supporting the development of Heads of Terms agreements with partner authorities. ·Developing and maintaining integrated programme plans, milestones, dependencies, and critical paths. ·Coordinating cross-functional workstreams across operational, commercial, legal, HR, finance, and service areas. ·Establishing governance structures, reporting frameworks, assurance processes, and programme controls. ·Preparing executive reports, board papers, risk summaries, and programme briefings for senior stakeholders. ·Managing programme risks, mitigation plans, and delivery dependenc...

Interim HR Manager – Immediate Start Location: Kingston Upon Thames Contract: Interim (Immediate Start) Reporting to: Head of Human Resources (Operations) The Role We are seeking an experienced and proactive Interim HR Manager to join our Human Resources Directorate on an immediate basis. This is a key role supporting the delivery of a comprehensive, high-quality HR service across the Group. You will partner with managers and senior stakeholders, providing expert advice and guidance to support operational objectives, while also contributing to strategic HR initiatives aligned with the Group’s Strategic Plan, Risk Register, and HR Operational Plan. Key Responsibilities • Provide expert HR advice and guidance to managers across the full employee lifecycle, • Support the resolution of complex employee relations issues including:, • Disciplinaries, • Grievances, • Capability, • Absence management, • Tribunal preparation, • Assist in delivering HR strategies ensuring compliance with safeguarding and employment legislation, • Lead and support performance management processes, including termly reviews and case monitoring, • Produce and analyse HR management information, including case logs and absence data, • Support payroll processes through reporting on increments, changes, and absences, • Work collaboratively wi...

General Manager – Leisure Centre West London Full-Time | Permanent Salary: £55,000 per annum We are currently recruiting for an experienced General Manager to lead a busy leisure facility in West London. This is an exciting opportunity for a driven and commercially minded individual with a strong background in leisure, fitness, hospitality, or multi-site operations. The successful candidate will take full responsibility for the day-to-day operation of the centre, ensuring exceptional customer service, strong financial performance, and high operational standards across all departments. Key Responsibilities: • Lead and develop a high-performing management team and wider staff team, • Drive commercial performance, profitability, and customer satisfaction, • Oversee all operational aspects of the centre, ensuring smooth day-to-day delivery, • Manage budgets, financial planning, and performance reporting, • Ensure full compliance with health & safety legislation and operational procedures, • Develop staffing, recruitment, training, and succession planning strategies, • Build strong relationships with customers, stakeholders, and the local community, • Maintain high standards of service delivery across all areas of the business, • Support continuous improvement initiatives and drive positive change withi...

Good Afternoon, I am currently representing Brent Council, who are offering an initial temporary contract for a period of 3-6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience We are looking for a Deputy Team Manager – ASC this role will be: HA9 0FJ The right candidate will: The Deputy Team Manager will be directly responsible for supervising a group of staff across their service area and dealing with day to day quality assurance, customer care and performance issues reporting to the Team Manager and Service Manager only when required. This positions is based within the Hospital Discharge Team, covering a range of in-borough and out-of-borough hospital locations. Given the nature of the roles, it’s essential that candidates can work both autonomously and collaboratively in a pressurised, fast-paced environment. Make a positive contribution to the delivery of the service, this will include working flexibly and positively to achieve the objectives of the council. Manage and lead staff to achieve high performance and effective operational delivery, including developing and improving staff capability. Manage a customer focused service and the effective use of resources. Ensure that the council’s overall vision, values and ethos are central to the requirements of the service. * Support effective...

Contracts Manager (Heating & Ventilation) Location: Wembley, London Salary: Upto to £55,000 Contract: Permanent, full time Working pattern: Hybrid working, 2 days per week from the office with travel across London and Hertfordshire Office: North West London This is a strong opportunity for an experienced heating, ventilation, gas or mechanical contracts professional to step into a role with real purpose, joining one of the UK’s leading housing providers. You will be overseeing critical contracts that directly affect residents’ safety, comfort and day-to-day living standards. Not quite Batman, but keeping homes warm and compliant is still more useful than most capes. You will lead on contracts covering heating plant, mechanical ventilation, heat networks, servicing, maintenance, replacement works and smaller project activity. The focus is on safe, compliant, value-for-money delivery, strong contractor performance and a customer-focused service.What you’ll be doing • Leading and managing contracts for heating plant, ventilation systems and heat networks • Monitoring contractor performance against specifications, KPIs and compliance requirements • Chairing contractor meetings and driving service improvements • Managing budgets, forecasting, spend control, payment approvals and contract variations • Supporting procurement activity and ensuring contracts meet organisat...

Inside Sales Account Manager – DACH £35,000 - £40,000 Staines Hybrid 9am - 5pm, Monday - Friday Candidates must be fluent in speaking and writing in German. Visa sponsorship opportunity, subject to Visa and Immigration regulations. My client is recruiting for a fluent speaking Inside Sales Account Manager for the DACH region, the ideal candidate will have experience in Sales or Account Management in Technology/IT or similar but open to other industry backgrounds in Sales. You will support sales activity, manage and maintain strong customer relationships, and ensure high levels of satisfaction across distribution and assembler clients within assigned territories. You will help grow existing accounts by supporting Business Development Managers, carry out customer reviews, and contribute ideas to improve business processes and procedures. Responsibilities Proactively manage and grow business within assigned territories through effective account management, with occasional support for additional regions as required. Handle customer accounts end-to-end, including preparing quotations, negotiating pricing, processing orders, and coordinating delivery timelines based on stock availability, production capacity, and shipping schedules. Liaise with internal departments such as Logistics, Warehouse, Marketing, Accounts Payable, and Accounts Receivable to ensure smooth order fulfilment and service delivery. ...

Contracts Manager (Mechanical & Electrical) Location: North West London Salary: Upto £55,000 Contract: Permanent, full time Working pattern: Hybrid working, 2 days per week from the North West London office, with travel across London and Hertfordshire This is a strong opportunity for an experienced Mechanical & Electrical contracts professional to join one of the UK’s leading housing providers in a permanent role with real purpose and variety. You will be overseeing key M&E contracts across occupied residential buildings, ensuring systems are safe, compliant, well maintained and delivering value for money. It is a role where technical knowledge matters, but so does the ability to manage contractors, challenge performance and keep services moving without residents being dragged into the misery Olympics. You will lead on contracts covering assigned mechanical and electrical systems, including replacement works, servicing, maintenance and smaller project activity. The focus is on safe, compliant delivery, strong contractor management, accurate records and continuous service improvement. What you’ll be doing • Leading and managing contracts for mechanical and electrical systems • Overseeing replacement, servicing, maintenance and small project works • Ensuring services are safe, compliant, efficient and value for money • Monitoring contractor performance against specifications, KPIs and compliance require...

Chef Manager - Weekdays Only! Location: Feltham Salary: Up to £29,000 per annum, depending on experience Working Pattern: 40 hours per week, Monday to Friday, 7am to 3:30pm For more information about careers at Dine Contract Catering and our benefits please visit: Careers at Dine Contract Catering We're looking for a Chef Manager who can do more than cook. This is a role for a hands-on leader who's as confident at the stove as they are in a client meeting, someone who understands how to run a business, manage a team, and deliver food that delights. As the heartbeat of the site, you'll oversee every aspect of the catering operation, from menu planning and team leadership to client relationships, budgets, compliance, and service delivery. You'll cook with passion, lead with purpose, and run the outlet like it's your own. What You'll Be Doing: • Oversee the full catering operation from food to finance to front of house., • Lead, develop and motivate your team to deliver excellent service every day., • Managing food costs, margins, waste and labour with commercial precision., • Build strong relationships with our clients and guests. Understanding their needs, exceeding expectations and delivering service with an impact., • Ensure compliance with food safet...

Job Title: Shift Engineer Purpose of the job: To ensure all environmental conditions are maintained at all times with regard to critical building systems. To carry out Planned Preventative Maintenance (PPM), reactive and breakdown works to all mechanical and electrical systems within the site. Engineers must be able to demonstrate relevant knowledge of UPS, Generators, HV, PDU’s, CRAC units or equivalent, which will include the ability to fault find using the production of graphical information and the utilisation of current alarm data. The Shift Technician is responsible for liaising with the Shift Manager to ensure delivery of the requests is within the timescales expected. It is his/her responsibility to liaise closely with their customer and promote a positive image of the company at all times To control and implement deliverables against all allocated Customer Specific Service Level Agreements. To make a direct contribution to the development and successful operation of the Managed Services function, working with colleagues to develop and implement departmental strategy, objectives and improvement processes. Key Responsibilities Ensure that reactive tasks throughout the building are completed and be proactive in highlighting areas where improvements can be made. These reactive calls to also include concessionary stores and fabric related items. The individual must work in a safe manner at all times and escalat...

Join the team at Alexandra Gardens in Hounslow as an experienced Registered Manager, where you will lead and develop the services to deliver specialist care. You will be working 37.5 hours a week at Alexandra Gardens. Alexandra Gardens provides a specialist residential service for adults of all gender identities who have a learning disability, or who are autistic, and have behaviours which, due to their diagnosis, may be of concern or distress. Residents may also have profound and multiple communication difficulties, sensory impairments and physical health problems. In this role, you will have overall leadership and management of the service, developing close working relationships with the community multi-disciplinary teams, and other external stakeholders and be responsible for the delivery of excellent care and operational performance, whilst continuing to develop commercial opportunities with purchasers and referrers. You will have previous experience from the NHS or private care as a Learning Disability Nurse (RNLD) or a Registered Mental Health Nurse (RMN), with an excellent record of leadership and management responsibilities. At Elysium, you will be a part of a culture that has a strong emphasis on teamwork as you enjoy support from the team as you embark on a rewarding career at Alexandra Gardens, helping to change lives for the better. As the Registered Manager, you will be: Ensuring both quality and financial targets are met, and facilitating the development of quality healthcare services, ensuring that they respond to the changing needs of purchasers and clients, and also reflect market trends and evidence‑based practice Being a member of the management team, you will contribute to the strategic development of the care home, ensuring adherence to Elysium’s objectives and business plan Promoting and enhancing Elysium Healthcare reputation for high‑quality outcomes for service users To be successful as Registered Manager, you will need: An excellent track record in a management role within the healthcare sector An understanding of mental Health & Learning disabilities and a passion for improving clinical quality and service user care Strong commercial acumen, to support successful service delivery and development, people management, budget control, business development, and revenue generation An inclusive and supportive management style balanced with strong leadership To have a valid NMC pin At least 5 years of experience as an RNLD or RMN Experience as a Registered Manager Location: 13 Alexandra Gardens, Hounslow, London, TW3 4HT What You’ll Get At Elysium Healthcare, we believe in taking care of the people who care for others. You’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future: Competitive annual salary The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window. Career development and training to help you achieve your professional goals Access to our Rewards & Benefits platform Ely-Vate; Your one‑stop destination for everyday savings, exclusive benefits, and wellbeing hub! Wellbeing support and activities to help you maintain a healthy work‑life balance Access to Blue Light Card, which provides a range of exclusive offers and discounts Life Assurance, for added peace of mind Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support. 24/7 GP service and second medical opinion, to ensure you are the best you can be Enhanced Maternity Package, so you can truly enjoy this special time Pension contribution, to help secure your future Free meals and onsite free parking About your next employer: Elysium Healthcare has over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure. J-18808-Ljbffr

Facilities Management Service Manager, Full time on-site North Yorkshire, Salary £38,000-£42,000 Your new company Your new company partners with the UK military nationally to deliver their facilities management across commercial and residential sites. With values that align with putting the customer first, your new company prides itself on the delivery of all projects, no matter the size. Your new role I am looking for an experienced Service Manager to lead the safe, compliant and effective delivery of planned and reactive maintenance services across the client's contract. You will play a key role in ensuring that maintenance activities are delivered in line with statutory legislation, MoD mandatory requirements, Health, Safety and Environmental standards, while consistently achieving performance, quality and value-for-money targets. Working closely with supply chain partners and site-based teams, you will coordinate day-to-day service delivery, ensuring that suitably qualified operatives are deployed with the correct equipment, skills and authorisations. You will be responsible for overseeing safe systems of work, reviewing Risk Assessments and Method Statements, and ensuring all activity is accurately recorded through the CAFM system with supporting documentation completed on time. A significant part of the role involves building strong working relationships with Defence Infrastructure Organisation representatives, end users and internal stakeholders. Acting as a key point of contact, you will support the resolution of operational issues and complaints, contribute to the development of additional work, and provide professional and technical advice to support estate operations. You will also manage small billable works, including producing rough orders of cost and ensuring works are delivered efficiently and commercially. As a Service Manager, you will lead by example, embedding a positive safety culture and providing clear supervision, coaching and direction to teams to ensure service levels are met. You will balance operational priorities with commercial awareness, managing costs, mitigating risk and contributing to forward maintenance planning to support a profitable and sustainable contract. What you'll need to succeed You will have practical experience working within planned and reactive maintenance environments, ideally with responsibility for small project delivery. You will hold an HNC (or equivalent experience) in a building, civil, electrical or mechanical discipline, alongside a management-level Health & Safety qualification such as SMSTS. Strong IT skills are essential, with confidence using Microsoft Office and CAFM systems. Technical competency is essential for this role. You will be comfortable taking on additional responsibilities such as Legionella, Asbestos, Confined Space or Working at Height Authorised Person roles, with training provided where required. Above all, you will be a confident communicator with strong relationship management skills, able to influence stakeholders, make sound decisions and drive high standards of delivery in a regulated, safety-critical environment. What you'll get in return • Salary of £38,000-£42,000, • 25 days annual leave, • Single private medical cover, • Life assurance 2x annual salary, • 6% employee matched pension contribution What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4797095

Cactus Search is proud to be partnering with a well‑known, highly respected organisation within a regulated environment to recruit a Collections Service Delivery Manager. You’ll lead a sizeable operation across internal teams and UK‑based partners, ensuring collections activity is efficient, c

Cactus Search is seeking a Collections Service Delivery Manager in the South West UK to lead a large, multi-site operation.

Dynamic Resourcing is seeking a Technical Manager in Wembley to lead technical service delivery.

Service Delivery Manager page is loaded## Service Delivery Managerlocations: Sunbury-on-Thames-Surrey-United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: WD30266880Service Delivery ManagerRole Purpose The role is a key managerial position leading a team of fi

You are expected to lead, manage, and support a team to ensure that exceptional customer service is delivered across a geographic region operating within a set financial budget. Proven track record in excellent facilitation, communication and engagement at multiple levels. Responsible for the custom

Kingston University is seeking a Senior IT Project Manager to lead major projects aligned with the University’s strategic objectives. This role involves engaging with stakeholders, managing project delivery, and ensuring high-quality service through cloud-based solutions. Applicants should have su

A market leading Public Safety organization in South-West London is seeking an experienced Customer Service Manager.In this role, you will oversee daily service operations and ensure exceptional customer support.Responsibilities include managing service delivery, acting as an escalation point during

Dubai is seeking a Service Delivery Manager to lead a field-based team in Sunbury-on-Thames. Join a team with an impressive average tenure and take part in shaping the future of service delivery.

Maintenance Supervisor – FM Service Provider – White City, London – Up to £60,000 per annum An exciting opportunity has arisen for a reliable and self-motivated Maintenance Supervisor to take ownership of day-to-day engineering operations at a large estate based in White City. This role involves leading a team of five engineers, with a balanced split of approximately 50% hands-on work and 50% supervisory duties. You will be responsible for site compliance management, ensuring ongoing audit readiness, and participating in a 1-in-7 call-out rota. Ongoing support is provided by a roving supervisor and an account manager, both of whom are actively involved in the operation, offering guidance and ensuring smooth delivery of services. Hours of Work Monday - Friday - 08:00am - 17:00pm Key Responsibilities Daily checks, planned and reactive maintenance of building services systems Issue Permits to work Weekly/monthly reports Attending client meetings First response to mechanical or electrical system faults across the site Overseeing HVAC, lighting, and general building services infrastructure Supporting wider facilities operations and escalating issues where required Coordinating with the mobile support team and specialist contractors Maintaining system logs, completing PPM tasks, and ensuring close-out of all work ordersAbout You Electrically or mechanically qualified (C&G Level 2 & 3) Proactive, organised, and able to problem-solve effectively Comfortable working with automated systems and modern building technology Calm, professional, and confident when dealing with clients and end users Flexible and willing to support emergencies when required (rare and fully supported)Please send your CV to Katie at CBW Staffing Solutions for more information

Role: Financial Crime Screening Advisory Manager Location: London Screening Oversight Subject Matter Expert (SME) will support the UKC 1LOD Financial Crime team by providing deep expertise in sanctions/PEP/adverse media screening controls across the client lifecycle. The role focuses on ensuring screening controls are effective, aligned to policy and regulatory expectations, and operating as intended across relevant jurisdictions, including appropriate oversight of shared service and/or outsourced delivery. Key Responsibilities Provide 1LOD advisory and oversight for sanctions/PEP/name screening controls across onboarding, periodic review, and exit activities. Review and challenge the screening control environment to provide assurance that controls are designed and operating effectively, including controls performed by shared services or outsourced service providers. Assess and advise on the impact of policy, regulatory changes and strategic initiatives on screening requirements and associated operating procedures. Identify, escalate and manage emerging screening risks and issues in line with Barclays Issue Management Standards. Enable effective working relationships with relevant stakeholders (e.g., Coverage/Product, Operations, technology/model owners where applicable, and second line Financial Crime Compliance) on screening matters. Support continuous improvement of screening processes and oversight, including the use of relevant KRIs and management information to evidence control performance and drive remediation. Ensure all advice and activities are consistent with regulatory requirements, the Barclays Enterprise Risk Management Framework and internal Barclays Policies and Standards. Skills/Basic Qualifications Advanced degree level education and/or strong academic track record. Deep understanding and prior experience of managing screening risk and controls in wholesale banking, including sanctions and PEP/name screening. Knowledge of regulatory expectations across multiple geographies (e.g. US, UK, EU, APAC) as they relate to sanctions and screening. Experience managing stakeholder relationships across multiple jurisdictions and influencing across matrix structures. Ability to deal with high levels of ambiguity, take in large volumes of information quickly, and communicate clearly to non-expert audiences under pressure. Experience focusing on developing and implementing consistent risk and control global frameworks within an organisation. CAMS, ICA, or similar financial crime certifications preferable. About Barclays Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group. Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it. Diversity Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals. Hybrid Working Barclays is currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. Barclays is flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. Barclays also has a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances Your Benefits As a contract employee of Randstad Sourceright, you’ll receive a wide range of financial and personal benefits. There’s enrolment in a pension plan (after 12 weeks on assignment) and holiday pay. You’ll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there’s discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants

Care Technology Officer Wandsworth & Richmond (Hybrid - 2-3 days in office) £20.03 PAYE / £26.53 Umbrella 3-month contract (likely extension) No DBS required About the Role We are seeking a proactive and customer-focused Care Technology Officer to join the Transformation and Digital Service within a Shared Staffing Arrangement across the London Boroughs of Wandsworth and Richmond. This is an exciting opportunity to contribute to innovative service delivery, using technology to help residents live safely and independently in their own homes. You will play a key role in assessing, installing, maintaining, and promoting care technology solutions while working collaboratively across services and partners. Key Responsibilities Carry out care technology assessments, installations, and risk assessments across both boroughs Work closely with the Joint Control Centre (JCC) and service delivery partners Promote care technology solutions across social care teams, health partners, and community organisations Review and adapt technology packages to ensure they meet service user needs Maintain and repair equipment, arranging replacements where necessary Support and train frontline staff on care technology processes and referrals Deputise for the Care Technology Manager, including delivering induction training Respond to enquiries from residents and stakeholders, providing expert advice Monitor system reports and auto-tests to ensure equipment is functioning effectively Manage user records within the Alarm Receiving Centre (ARC) system Oversee stock control and ordering of equipment Stay up to date with the latest care technology developments About You You will be: Experienced in care technology, assistive technology, or a similar field Comfortable working independently across multiple locations A strong communicator, able to engage with a range of stakeholders Organised, with experience managing records, systems, or stock control Adaptable and confident working across differing processes and teams Knowledgeable in systems such as Mosaic (desirable) Passionate about improving outcomes for residents through innovation What's on Offer Competitive hourly rate Hybrid working flexibility (2-3 days in the office) Opportunity to work within an innovative, forward-thinking local authority partnership Exposure to cutting-edge digital and care technology solutions Potential for contract extension Additional Information Must be able to self-manage workload and work unsupervised Expected to travel across both boroughs Commitment to equality, diversity, inclusion, and safeguarding is essential Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Job Title: FM Audit & Health & Safety Manager Location: Richmond and Wandsworth - Hybrid working (3 days office / 2 days remote) Hourly rate £27.46 PAYE / £35.94 UMB Per Hour Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start About Us Richmond & Wandsworth's Better Service Partnership is committed to delivering high‑quality, value‑driven services for our communities. We pride ourselves on innovation, collaboration, and creating an environment where staff are supported to develop and progress. We are now seeking an experienced FM Audit & Health & Safety Manager to drive compliance, strengthen assurance, and help us deliver a consistently safe, well‑managed operational estate. The Role As the FM Audit & H&S Manager, you will play a pivotal role in ensuring our Facilities Management services meet all statutory, regulatory and organisational obligations. You will independently audit compliance and Health & Safety across a diverse property portfolio, lead on continuous improvement of FM processes, and provide senior leaders with clear oversight of risks, performance and trends. This role is ideal for someone who thrives on problem‑solving, improving systems, influencing stakeholders, and driving high performance. Key Responsibilities Lead monthly audits covering FM building compliance and Health & Safety, producing clear assurance reports for senior management. Monitor the delivery of the Planned Preventative Maintenance (PPM) programme, identifying risks, delays and required interventions. Review and enhance FM compliance processes, ensuring gaps are addressed promptly to maintain compliance levels above 90%. Conduct regular site inspections to validate statutory compliance, asset data accuracy and the safety and quality of works. Review and authorise Safe Systems of Work (RAMS, site rules, permit systems) for internal teams and external contractors. Proactively intervene to stop unsafe or non‑compliant work and ensure corrective actions are implemented. Maintain strong relationships with key partners including Corporate H&S, Leisure and Culture, GLL, Enable and Places Leisure. Use the Concerto CAFM system to support annual PPM planning and ensure all asset data is accurate and aligned with SFG20 and CIBSE Guide M. Develop SMART management information, including trend analysis of compliance, expenditure, contractor performance and asset health. Escalate contractor underperformance and propose clear corrective action plans. Represent FM at senior governance meetings, offering expert insight into statutory compliance and emerging risks. Drive a culture of continuous improvement and "right first time" service delivery across Facilities Management.About You You will bring: Essential Knowledge & Experience Strong understanding of building compliance requirements, including SFG20 and CIBSE Guide M. Experience working within a local authority FM service. Proven ability to build collaborative relationships with technical partners and contractors. Excellent report writing, communication and stakeholder engagement skills. Proficiency with Microsoft Office and extensive experience using CAFM systems (ideally Concerto). Strong organisational skills and the ability to manage multiple priorities. Desirable Technical knowledge of mechanical & electrical systems. Vocational qualifications in FM, property or building services (e.g. BIFM, RICS, CIBSE). Health & Safety qualifications such as NEBOSH, IOSH or Responsible Person. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser