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Service Designer (UX-Led)My client is seeking an experienced Service Designer who has evolved from a UX background into service design - someone who understands interaction design deeply but now operates at a broader, end-to-end service level. Its about shaping holistic services across journeys, sys

Create service maps, value propositions or service blueprints. You will be an expert at designing services from end to end and improving existing services that are underperforming. Currently in search of a Senior Service Designer to join one of the UK’s leading digital design consultancies support

You will play a key role in mapping current workforce processes, identifying opportunities for responsible automation, and ensuring that new services are user-centred, efficient and safe. You’ll work closely with product managers, technical teams, data specialists and operational stakeholders to u

Candidates could come from roles such as Head of Service Design, Service Design Lead, Senior Service Designer, etc. This is a great opportunity for a talented Lead Service Designer to shape how service design operates at scale, with strong executive backing and real influence across the organisation

We’re supporting a global professional services organisation looking to bring in an experienced Service Design Manager on a 3–5 month contract to support a key transformation programme within their Digital Experience team. You’ll step into a programme that has already delivered an MVP release,

We are supporting a client on a major service transformation programme and are looking for a Service Designer to help shape and deliver scalable, high-impact services within a complex, regulated environment. Lead end-to-end service design activities, including service mapping, blueprinting and futur

Service Designer / Senior Service Designer. Description for the Service Designer:-. Experience for the Service Designer roles:-.

Consultant/Senior Consultant – Service Designer. Ready to shape services that millions rely on? Our client is a top-tier consultancy on the lookout for a. Lead end-to-end service design projects with visible, lasting impact.

Ability to work closely with user researchers, content designers, interaction designers, and developers. We are seeking a Service Designer with active SC Clearance to join a multidisciplinary team on a Central Government engagement. You'll collaborate closely with researchers, policy experts, intera

We are looking for an experienced.

Service Designer - LondonReference Code: 397090-en_USContract Type: PermanentProfessional Communities: Creative & Design About the job you’re considering• Evaluate existing services for usability, accessibility, and effectiveness and partner with stakeholders to understand needs and co-cre

Proven experience as a Service Designer in digital delivery. Service Designer (SC Cleared) - UK/Remote - £600/Day Inside IR35. Strong understanding of user‑centred design, systems thinking, and service design methods.

Essential-• Experience leading service design through full lifecycle including piloting and live operation, not just strategy or discovery phases and a track record of influencing senior stakeholders in complex, multi-stakeholder, or regulated environments• Evidence of building design capability

Service Designer Financial Crime & PaymentsOur growing client based in Manchester is looking for a talented Service Designer to join their team, focusing on Financial Crime and Payments. This role offers the chance to shape end-to-end customer and operational journeys, improve service effectiveness

Service Designer - TelfordReference Code: 378517-en_GBContract Type: PermanentProfessional Communities: Creative & DesignAbout the role you're consideringAs a Service Designer, you will drive the design of complex, user-centred services for our public sector client. You will help set the vision for

Your Role:Service designers are interested in what users are trying to do service systems and processes and the structure of the organisations that deliver them and user journeys Service designers work by looking at the wider picture thinking about how to connect products and services to creative a

YOUR PROFILEYou will bring below skills and experience: Proven experience working across a service design process, autonomously with minimal supportExperience working with Government Digital Service (GDS) service standards, applying GDS design principles Ability to create service design artefact

Demonstrated ability to independently lead complex service design projects from discovery to implementation, with a strong portfolio showcasing your work on digital products and services. A strong understanding of contact centre technology and operations and how they integrate into a holistic servic

Solid experience in service design, with a portfolio demonstrating research, service mapping, prototyping, delivery, and impact (consulting or agency experience a plus). Evaluate existing services for usability, accessibility, and effectiveness and partner with stakeholders to understand needs and c

Business Consulting and Services, IT Services and IT Consulting, and Outsourcing and Offshoring Consulting. The Senior Service Designer also conducts user research, ensures quality design delivery, and champions inclusive, evidence-based practices. Plan and manage service design activities for servi

A public sector organization in the United Kingdom is seeking a Senior Service Designer for a 6-month role with hybrid working in Milton Keynes. The successful candidate will lead the design of secure and scalable services, collaboratively working with different teams to ensure alignment with operat

Building service patterns which encompass not just digital service delivery but all channels and methods of access, and making a major contribution to the development of the service design community, we'll also expect you to champion service design as key to transformation, and help our service area

Join us as a Senior Service Designer where you will bring deep service design expertise to shape end-to-end customer experiences, working holistically across touchpoints to meet customer needs and elevate experience quality. Creation of design assets to drive business outcomes, including service blu

A forward-thinking consulting firm in Greater London seeks a passionate UX Researcher to join its Research & Service Design team. This role offers a unique opportunity to work collaboratively on diverse projects, with a focus on impactful service design and a commitment to fostering inclusivity.

A leading government department seeks a service designer to create responsive services that support timely decisions for over 22 million people daily. Join a dynamic design community to influence how services are shaped across the organization and contribute to meaningful change in people's lives.

A leading UK tech consultancy is seeking a Service Designer to work on public sector projects. This role involves conducting user research, mapping customer journeys, and designing service blueprints. The role presents a unique opportunity for those passionate about service design in the public sect

Specifically, you will mentor the Service Designer and other designers on advanced service blueprinting, systems mapping, and aligning design decisions with operational realities. Experience of working within highly‑regulated consumer services sector (Energy, Telco, Financial Services). You establ

A leading financial services company is seeking a Senior Service Designer to enhance end-to-end customer experiences.

A leading technology consultancy in Greater London is seeking a passionate Service Designer to create user-centered services. In this role, you'll research, map current services, and facilitate workshops to enhance user journeys. Qualifications include experience with service design techniques and t

You are an experienced service designer with the ability to lead and coach team members to deliver outstanding digital services. As a Senior Service Designer at Netcompany you will deliver high‑profile digital products and services for some of the UK’s largest companies and public‑sector organ

We are working with a consultancy feeding into the public sector looking for an actively SC cleared lead service designer. Desirable Requirements (GDS-aligned - Service Designer). Essential Requirements (GDS-aligned - Senior Service Designer).

At UXReactor, part of Ascendion, Lead Service Designers bridge strategy and execution. Collaborate with the Principal Service Designer to integrate unit‑level opportunities into enterprise roadmaps. Guide Senior Service Designers in documenting workflows, system dependencies, and user interactions

Service Designer – Corporate Transformation. Service Designer / User Researcher. Get notified about new Service Designer jobs in.

Service designers take a holistic approach to evaluating our client’s business ecosystem and lead the strategic planning for our client’s services. Articulate goals for the service through artefacts such as service maps, value propositions or service blueprints. Generate concepts, proposals and

A global financial services firm is seeking a Senior Service Designer to improve customer experience through strategic service design. This home-based role requires expertise in journey mapping and experience in financial services or regulated sectors.

A leading consulting firm in the UK is looking for a Senior Service Designer to lead innovative service design projects across various sectors. The ideal candidate will have at least 5 years of experience and expertise in service design methodologies, aiming to deliver impactful solutions for client

A leading consultancy firm in Greater London is seeking a systems-oriented thinker to join their Digital & Data team.This role emphasizes collaborative problem-solving across various sectors, using innovative methodologies.Candidates should be adaptable, have strong communication skills, and a curio

A consulting firm in London is seeking a User Researcher to join their Research & Service Design team.

As our Service Designer, you’ll execute clearly defined service design tasks to secure delivery within scope, timescales, and established guidelines. You’ll be at the heart of transforming how we understand and solve customer problems, using service design to create meaningful, human‑centred c

JOB TITLE: Service Designer – 6 Month FTC LOCATION:**London As a Service Designer, you’ll shape experiences that help customers manage their banking services easily and securely, with minimal friction. You’ll also be part of our wider design community, including the Service Design Commun

A leading global law firm in Greater London is seeking a creative and collaborative Service Designer to join their Digital Experience team. Candidates should have 3-5 years of experience in service or user experience design, a strong portfolio, and the ability to collaborate with multidisciplinary t

A global consulting firm in London seeks an innovative professional skilled in service design, research, and AI integration.

A government agency in the UK is seeking a qualified Service Designer to join their Policy Lab team. The ideal candidate will independently design and enhance user-centered services while collaborating with policy teams. Essential skills include prototyping, service design, and accessibility standar

A utility services provider in Greater London seeks a Lead Service Designer to manage customer experiences across various channels. The role involves creating service blueprints and journey maps to enhance usability and lead complex multi-service initiatives.

You will collaborate closely with UX designers, user researchers, content designers, engineers, product managers and architects to guide service design activities and ensure services respond to real user needs while operating within organisational, technical and regulatory constraints. Lead Service