Are you a business? Hire social media customer service candidates in United Kingdom
Are in the market for a new role? Do you have a passion for exceptional customer service? Would you like to join a growing company that prides itself on work life balance, a mental health led culture and of course, providing some of the best salary and incentives in the industry! If so, we would love for you to join us! Market Halls is redefining the British concept of food halls, which since 2018 has brought back community hubs with eclectic dinning experiences back into iconic abandoned landmarks. Our aim is to bring these unloved spaces back to life to house independent restaurants, street food traders, bars & centralised communal dining areas, providing customers with variety & quality. Inspired by worldwide influences and trips to hundreds of food halls, captivating architecture, standout bar experiences, trusted membership clubs, hotels, urban escapes and community hubs, our emphasis is on creating a bustling atmosphere of fun. Market Halls is the ultimate destination; blending imaginative food experiences with great bars, a cultural events programme, community initiatives, a place to work and a place to meet friends. It’s a place where ‘staying awhile’ is highly encouraged. As a part of our new floor team, you will receive: A competitive salary of £11.50 - £12.00 (depending on experience). Access to Hospitality rewards, a unique benefits platform that allows exclusive discounts to gyms, retailers and other restaurants as well as a 24/7 confidential mental health chatline. 20% off ALL MH trade stands for you to enjoy a bite to eat or drink with your loved ones. Bottomless hot drinks when you’re working and delicious and nutritious food to keep you going all shift long. A whopping 28 days paid holiday (including Christmas Day, Boxing Day, New Years Day and your birthday). A stellar training and development programme bespoke curated for each employee including coaching, mentoring, workshops and project work. As our new floor team member, you will be ensuring our guests are well looked after and have the best possible experience during their visit. That involves ensuring the site is all set up for service, greeting and interacting with guests while removing utensils and clearing tables, assisting in reporting any safety or security issues to relevant management and upselling and recommending our guests the very best food and drink our traders have to offer! We are looking for individuals who truly have an engaging energy and previous experience in hospitality, who can interact with our guests whilst on the floor. Market Halls is equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.
Looking for an experienced waiter/waitress. Minimum 1 years experience needed. 25 hours per week with the opportunity for more too. Starting approx mid - end of July. The Lamb Tavern is located at the center of Leadenhall Market, a historic meat market in the City of London. A short walk from Monument and Bank stations. We provide service over 3 floors, at the top we have our beautiful dining room with table service and views overlooking Leadenhall Market. Serving Fresh British food, beer, wine and spirits. Open for breakfast, lunch and dinner. Our ground floor is home to the main bar where the hustle and bustle of London's city workers spill out into the market for a cheeky pint or two. Why Join our team? What We Offer Our Team Members: Access to our Career Pathway, Apprenticeships, training and development courses. Free Meals Weekly pay *28 days holiday per year 20% discount in all Young’s pubs and hotels Share Save Scheme Company Pension Scheme What we look for in a Front of house team member: As a successful member of our Dining room team, you will have a passion to deliver great customer service, with a friendly outgoing personality, enthusiasm, and a desire to work as part of a team. You’ll get lots of training, learn about all our products and have a good time along the way. Thanks for your interest in working with us. If you’d like to be part of our team, then apply now!
Join Our Team of Professional Delivery Drivers at Smart Friendly Haulage! Based in East London and West London Are you a skilled driver with a passion for delivering exceptional service? Smart Friendly Haulage is looking for dedicated delivery drivers aged 25 and above to join our dynamic team. Requirements: - Full UK driving license held for a minimum of 2 years - Strong work ethic and customer service skills Benefits: - £125-£140 - 7 days a week - £70 for evening - 6pm-11pm ( evening route ) - Exciting opportunities for growth and advancement - Join a supportive team environment at Smart Friendly Haulage Job Details: - Start time between 6:30 am - 8:00 am - Deliver goods to our valued customers with care and efficiency If you are ready to take the wheel and drive your career forward. Let's deliver excellence together!
Waiting Staff for Corporate Offices in Central London We are currently seeking experienced and highly skilledWaiting Staff to join our team in serving the corporate offices located in the heart of London. This is an exciting opportunity for individuals who have experience working in prestigious environments such as five-star hotels, fine dining establishments, and Michelin-starred restaurants. As a Waiting Staff, you will be responsible for delivering exceptional customer service and providing an outstanding coffee experience to our clients in a fast-paced environment. Your role will include preparing and serving a variety of high-quality coffee beverages, attending to customer requests, and maintaining cleanliness and organization in the coffee bar area. Requirements: Proven experience as a Barista or Waiting Staff in a five-star hotel, fine dining, or Michelin-starred restaurant Ability to work efficiently in fast-paced environments, ensuring timely delivery of service Excellent knowledge of coffee brewing techniques and beverage preparation Strong customer service skills and a friendly demeanor Attention to detail and the ability to multitask Excellent communication and interpersonal skills This is a zero-hours contract position, offering flexibility in working hours. The pay rate for this role will be between £13 and £17 per hour, based on the candidate's experience and skills. If you are passionate about coffee, have a strong background in luxury hospitality, and thrive in fast-paced environments, we would love to hear from you. Please submit your application, including your resume and a brief cover letter outlining your relevant experience. We appreciate all applications; however, only those selected for an interview will be contacted. Thank you for considering this opportunity. We look forward to reviewing your application.
Caffè Concerto is thrilled to announce the opening of our newest location in Leeds! We are seeking enthusiastic and motivated individuals to join our team as Runners and help us set the stage for success. As a Runner at Caffè Concerto, you will play a crucial role in ensuring smooth and efficient service by delivering orders to our guests promptly and accurately. Your attention to detail and commitment to providing excellent customer service will contribute significantly to the overall guest experience. Requirements : •Positive attitude and experience is required •Have working knowledge of beer, wine and liquor and common drink recipes. •Must have the stamina to work full time and flexible shifts •Be able to reach, bend, stoop and frequently lift up to 50 pounds. •Certificate of Food Safety level I •Certificate of Health and Safety level I •Possess basic math skills and have the ability to operate a cash register •Be able to communicate and understand the English language(s) with our customers If you are enthusiastic about hospitality and want to be part of our new adventure, apply now!
Our team is seeking experienced 7.5-tonne truck drivers to assist us with transporting our equipment to our customers all around the UK. We are a UK manufacturer for Scaffold towers and Ladders, and we run, our own fleet of vehicles to do our own deliveries. We cover the whole of the UK, including Scotland. So our delivery routes can vary from 1 day routes - to 4 Day routes. Our lorry's have sleepers in them, for when drivers go out for 1 night or more at a time. Minimum Requirements Licence to driver 7.5 tonne lorry 21 years of age minimum No more than six points for minor endorsements Digital Tacho and Driver Qualification Cards A good understanding of Drivers hours, regulations, and Working time directive Excellent geographical knowledge Customer focused attitude and a natural passion for customer service Physically able to lift, load and off load items on the lorry Responsibilities: Offer a friendly service to our customers when delivering their orders Use our company app to view the customer information and mark off their deliveries/get signatures & photos contact customers via phone/message upon arrival of their delivery. Keep in contact with the customer service team, to ensure delivery slots are kept to, or customers are aware of any potential delays on your journey We are passionate about the products we manufacture on site here, and our delivery service has to reflect our business. This is for a full time position with our company. PAYE. We have enough work on now, due to expansion, to ensure you have contracted work 5 days per week. Job Types: Full-time, Part-time, Permanent Pay: £15.50-£16.50 per hour Expected hours: 30 – 60 per week Additional pay: additional £30 per night for any over night stays
Young passionate hairdresser wanted! Join **MICHAEL JOHN GUZZON **and his revolution in the hair industry . We are on a mission to create a team of like-minded individuals, with one thing at its core: a true passion for hair styling and HEALTHY hair! We are currently looking for Junior hair stylists with some previous experience (and preferably with Level 2 qualification), who are ready to jump right into it and learn new ways and techniques exclusive to Michael John Guzzon - starting with our 100% natural FLORAZZON plant colour through NALUAGE lightening technique to many more. Perfect customer service is absolutely necessary. We are looking for dynamic, enthusiastic candidates who are team players, reliable, punctual, and above all, driven by passion for the job. What we offer: - Central London location (Notting Hill) with easy access to the tube / bus (thus easy for commuting) - Full training - Great career growth opportunities within the company - Tips and commission If you think you could be a great match for us, do not hesitate to drop us your CV (either here or in person), and we will be in touch!
Join Our Team at Café Concerto! New Opening in Leeds - Coming Soon We are excited to announce the opening of our new Café Concerto beginning of November in Leeds and are looking for passionate individuals to join our team! We are seeking a dynamic and motivated Manager to lead our team with passion and excellence. The ideal candidate will possess strong leadership skills, a flair for customer service, and a proven track record in managing and motivating staff. As the Manager, you will oversee daily operations, ensure exceptional service standards, and drive sales performance, all while fostering a positive and collaborative work environment. If you are enthusiastic about delivering a memorable customer experience and have a keen eye for detail, we would love to hear from you. Join us at Caffè Concerto and help create an inviting atmosphere where every guest feels valued. If you are enthusiastic about hospitality and want to be part of our new adventure, apply now!
An exciting opportunity for an enthusiastic dog lover to join one of the leading pet care companies in Kensington & Chelsea. Currently providing care for over 100 happy dogs in the area, this position is well suited to an individual with excellent customer service skills, an interest in dog behaviour and training and keen enthusiasm in helping to advance an already thriving small business. Due to the nature of the role & the training required the applicant should be looking for a permanent, long term position. We will not consider any applicant who is looking for temporary ad hoc hours, all applicants will undergo thorough training in dog psychology and behaviour. Bonus schemes will be made available - & as the company expands - further promotions and added responsibilities and opportunities will be offered to employees who excel in the role and we do have an advancement option into a senior training position within the business. For individuals looking to begin a dog training career this role will provide experience, training & the successful applicant through all the necessary training qualifications and canine first aid. As we are a relatively small business we require all recruits to be extremely reliable, punctual and hardworking. Team skills and excellent communicative skills are imperative in addition to having a sincere passion for dogs, good organisational skills and a polite and positive manner.
Customer Service Administrator The main responsibilities of a Customer Service Administrator include managing and coordinating customer service-related work. Here are some common duties: In terms of customer service management Oversee the daily operations of the customer service team to ensure that customers' inquiries, complaints and problems are dealt with promptly and efficiently. Develop and optimize customer service processes and standards to improve service quality and customer satisfaction. Analyse customer service data such as customer feedback, complaint rates, resolution times etc. to identify problem areas and formulate improvement measures. In terms of team management Recruit, train and evaluate customer service staff to improve the overall quality and service level of the team. Allocate work tasks and reasonably arrange the workload of customer service personnel to ensure the continuity of service. Motivate team members, create a positive working atmosphere, and improve employees' work enthusiasm and loyalty.
We currently have an exciting opportunity for highly motivated individuals eager to take control of their careers and reach new heights. While the position is in sales, many of our most successful clients have come from diverse backgrounds, proving that previous experience is not a requirement for success. We partner with a dynamic Sales and Marketing company specialising in Leadership Development and Success Education. Our mission is to build genuine, long-lasting relationships with clients across the globe. We provide cutting-edge tools and training to empower individuals in achieving long-term success. Here’s what your daily activities could look like in this role: Strategic Planning:- Set daily goals and prioritise tasks to ensure you're making progress towards your targets. Marketing & Outreach:- Execute marketing strategies to reach new prospects. This might include creating content, managing social media, or running targeted campaigns. Training & Development:- Participate in ongoing training sessions to enhance your skills in leadership, sales, and marketing. Stay updated on industry trends and new tools. Who we like to work with:- We seek individuals who take pride in stepping up and consistently strive to reach their full potential. We value those who are proactive, driven, and committed to personal and professional growth.We’re looking for individuals with strong communication skills and a genuine desire to overachieve. If you’re passionate about building a successful business and driven to exceed expectations.you’ll thrive in our dynamic team. Rewards Comprehensive Training: Access to top-tier training programs that equip you with the skills and knowledge needed to excel. Flexible Work Environment: Enjoy the freedom to work from anywhere with flexible hours that fit your lifestyle. Uncapped Earning Potential: Your income is directly tied to your efforts, with no limits on what you can earn. Global Networking: Connect with a diverse, international community of like-minded professionals. Ongoing Support: Continuous mentorship and support to help you grow and succeed in your role. Personal and Professional Growth: Opportunities to develop leadership skills and advance your career in a growing global organisation. By joining us, you’ll become part of a vibrant community of purpose-driven entrepreneurs, all dedicated to personal growth and success. This opportunity not only challenges and excites but also empowers you to thrive as an independent business owner, unlocking your full potential. If you're ready to make a meaningful change in your life, reach out today. This is a unique opportunity designed for independent thinkers and leaders driven to achieve their full potential while empowering others. It’s not for everyone—specifically, it’s not suitable for students or individuals seeking sponsorship to work in the UK. We seek those who are ready to take charge and thrive in an environment that rewards initiative and self-motivation. Please read the screening questions before applying.
Looking for TikTok Manager, Full- Time or Part-Time. Wide range of travel and household products Live Stream and Online Sales Involved. You will need to present live videos and posts on our TikTok channel. Requirement: 1. Must be over 18 2. Good understanding of social media trends. 3. Solid knowledge of technology and electronics product 4. Confident in front of the camera 5. Active on social media. 6. Previous experience in live streaming is a plus. When you apply, please send a short video of yourself showing us an introduction to yourself and your social media profiles; Your video should showcase: 1 - A short introduction about yourself 2 - You should present in front of the camera and introduce/sell an outfit you're wearing to show us your presenting skills. Please also check the live fashion channels on TikTok to learn more about this job, the responsibilities skills involved. Please share with us the links of good product videos that you have produced before(if applicable). Job Types: Full-time, Part-time, Permanent Pay: £50.00-£100.00 per day Expected hours: No less than 20 per week
About Us Exhibit is an independent venue in the heart of Balham, we have been hosting late night parties, brunches and private events, for over two decades… and we are just getting started! We are a multi-space venue serving up quality cocktails, wholesome food and unforgettable experiences. Spanning 3 floors, we have a stunning sun-trapped garden and terrace, gorgeous mezzanine and balconies, cinema and karaoke suite, boutique private hire rooms and of course… a giant dance floor! People are at the core of our business, from our guests to our team members. We believe that everyone is unique with both our service and training styles reflecting this. No day at Exhibit is ever the same… …but one thing we can guarantee is that, it’s going to be A DAMN GOOD TIME! ** About You** We are looking for an experienced, fun and friendly cocktail bar tender to join our busy team. To perform this role, you will be responsible for delighting our guests with your flaring, craft beer knowledge and banter, ensuring excellent customer service and maintaining our high standards. You can think on your feet, react and above all, bring the party. Big personalities to the front! Position vacant due to internal promotions! Everything is teachable as long as you bring the energy ** Responsibilities:** Owning the party vibe Taking the night to the next level Training new staff members and providing ongoing training and support to existing staff Working with the team in running the weekly events ** Requirements:** - Minimum 1 years’ experience in a similar role, preferably in a busy bar or late-night event space environment - Excellent communication and interpersonal skills - Strong leadership and problem-solving skills - Ability to work well under pressure and manage multiple tasks simultaneously Ability to work flexible hours, including days, nights, weekends and holidays We ask you to deliver 2 big nights a week, with one weekend off a month. The best work life balance in the industry, great food, discounts at our sister venues, 50% off drinks and above all a big step in your career
🌟 Exciting Opportunity Alert! 🌟 Join our team as a Social Media Manager and Marketing Manager! Are you passionate about creating engaging content, building brand presence, and driving marketing strategies? This position is perfect for a creative individual who thrives in the digital world. 📌 Responsibilities: - Develop and implement social media strategies to increase brand awareness. - Create and manage engaging content across various platforms. - Analyze social media metrics and adjust strategies accordingly. - Collaborate with the marketing team to execute integrated campaigns. 🔍 Requirements: - Proven experience in social media management and marketing. - Strong understanding of social media platforms and trends. - Excellent communication and creative skills. - Ability to work in a fast-paced environment and meet deadlines. If you're ready to take on this dynamic role and make an impact, we want to hear from you! Send your resume and cover letter to join our innovative team.
We are seeking reliable self-employed drivers to carry out multi drop deliveries. If you have a positive attitude, great customer service skills, own vehicle and able to work under pressure, then you have the opportunity to join us. Duties - Making multiple delivery stops using your own mobile phone. - Regularly communicating and reporting to management. - Expected to drive safely and responsibly. - Skills - Previous experience is advantageous however not mandatory as training is provided. - Ability to drive and navigate efficiently - Strong communication skills - Possession of a full clean driving license ABOUT US - We are an equal opportunities service provider. We believe that resourcing a diverse workforce is a key to our success. We are a growing parcel delivery company working in partnership with one of the UK's largest delivery companies. - Job Type: Full-time - Pay: From £120.00 per day
NOXY BROTHERS is a fast-growing speciality coffee business. We are looking for coffee and people enthusiasts to join our team at out busiest location in Russell Square To be a part of the growing Noxy team you need to: - Be outgoing, with a warm personality and a great attitude - Be proactive, with a strong work ethic and willingness to pitch in whatever the task - Be passionate about customer service, delivering the very best product quality, including attention to detail, efficiency, quality and product knowledge and customer experience. - -Ensure clean and efficient daily set-up, pack down and the correct stock and equipment are in place for each service. - Have experience working within hospitality with a good track record. FOH responsibilities Besides all the previous we need: - Amazing at customer service - Foodie enthusiast - Attention to details - Creative with display - Willing to learn - Clean and organized Barista responsibilities include but are not limited to: Help manage coffee quality. Maintain a safe, hygienic and presentable work environment, following approved operating procedures, food safety guidelines and health and safety regulations Maintain and clean equipment grinders, coffee machine, etc. As a business Noxy is growing and there will be numerous roles to fall into as our business grows. Our equipment Our Baristas will be working with : - La Marzocco Linea PB 3 group - Malhkonig EK-43 Grinder - Mazzer V Electronic - We offer training in several aspects as part of our development path, including: - Barista Training - SCA Barista Training - Latte art - Brewing Minimum contracted hours: 30H per week ( 40 with possibility for extra hours) £12- £14 per hour for Barista ( Depending on Experience) - Lunch is on Us!! If this sounds good to you, send us your CV and a note
Publiq WE ARE HIRING!! Skilled bar & floor manager Publiq is a restaurant & high end cocktail bar (Top 50 best bar in aim) in Kensington, London where we push boundaries, challenge ideas and offer a memorable warm hospitality experience with our Modern European cuisine witch comes with an Nordic twist. We are looking for a skilled floor & bar manager who will oversee the daily operations of our restaurant and cocktail bar. In this role you must ensure that the restaurant runs smoothly. This involves a range of duties to include ensuring compliance with all food health and safety requirements, running the floor, supporting staff (both BOH and FOH), bartending and taking responsibility for the customer experience. Duties & Responsibilities Supervise and coordinate the activities of restaurant & bar staff to ensure efficient and effective operations. Assist in the continuous training of staff Oversee both front and back of house operations Ensure that all food and beverages are prepared and served in accordance with quality standards and customer preferences. Oversee our kitchen staff’s compliance with all health and sanitation requirements Provide exceptional customer service and lead staff to do the same Respond to customer complaints quickly and resolve them effectively. Maintain monthly bar stocktake Attend weekly meetings to give feedback, discuss service and improvements. Complete End of Day Reports (Cash Up) Collaborate with management to develop and implement strategies to improve restaurant performance and profitability. Respond to Google Reviews professionally Answer customer reservation enquiries Requirements • Care about your work and this independent business • Passion for hospitality • Ability to work alone and with others on a small team • Excellent communication and interpersonal skills (including good phone manner) • Strong problem-solving and decision-making skills • Ability to work in a fast-paced environment and handle multiple tasks simultaneously • Previous experience in the hospitality industry • Proficiency in computer systems and software such as POS systems and Microsoft Office • Ability to maintain a high level of professionalism and customer service What We Offer Members of our team have a great team spirit and makes every new member feeling welcome. We have created a great culture, where we enjoy working together and support each other when it gets busy. Everyone is encouraged to learn and grow professionally, as well as personally. Staff food. Wage package depending on experience: £31,000-36,000 based on 44 hour week. Bonus Structure: £500 paid quarterly based on set targets, to include: number of Google Reviews per week, average minimum spend at dinner, upselling and menu knowledge.
- Assist the sales team in daily administrative tasks - Communicate with customers via phone and in-person - Prepare and follow up on sales quotations - Maintain and update customer and stock databases - Maintenance of the sales area - Monitor stock levels and maintain stock - Strong communication skills and customer service orientation - Proficiency on till machines - Excellent organisational and time-management skills - Ability to work well in a team environment - A proactive approach to problem-solving
Required to develop and implement policies and procedures to deal effectively with customer requirements and complaints Provide feedback to internal teams based on customer concerns and suggestions for product and service improvements. Develop and implement customer care strategies to improve customer satisfaction and retention. Handle escalated customer inquiries and complaints, ensuring timely and effective resolution. Prepare regular reports on customer service metrics and present findings to senior management. Ensure that the customer care team is fully trained in using support systems to their full potential.
We are Genuine Experiences. A corporate events company based in Central London and working in sites all over the city. We run breakfast buffets, street food pop ups. We operate Monday to Friday 7:30 to 16:00, and offer a competitive salary with and also have overtime for evening events available (upon bookings) which is paid at an overtime rate. We are looking for outgoing and enthusiastic individuals with exceptional customer service skills and attention to detail to join our growing team and work for some amazing clients throughout London. This is a very hands on role and you will cover a few locations throughout the day. Events experience isn't necessary, but if you have had a front of house hospitality role in the past then this role would be a perfect step into the world of events. Job Types: Part-time, Zero hours contract Pay: £13.15 per hour Overtime Rate: £18.00 per hour Schedule: Day shift Evening Shifts Monday to Friday
We are seeking a dynamic and customer-oriented Bartender/Waiter to join our team. The ideal candidate will be responsible for creating memorable dining experiences by providing excellent service, crafting quality beverages, and maintaining a welcoming atmosphere. You will play a crucial role in ensuring customer satisfaction by efficiently handling orders, delivering food and beverages, and engaging with guests in a friendly and professional manner. Key Responsibilities: Customer Service: Greet and welcome guests upon arrival. Provide menus, take orders, and make recommendations based on customer preferences. Serve food and beverages promptly and accurately. Engage with customers to ensure a positive dining experience. Address customer inquiries and resolve complaints in a courteous manner. Bartending: Prepare and serve alcoholic and non-alcoholic beverages according to recipes and customer preferences. Maintain a clean and organized bar area. Check identification to verify legal drinking age. Restock and replenish bar inventory and supplies.
We are a digital marketing agency that is looking for energetic and charismatic personalities to help join our street pr and social media team! You will be working with hospitality brands doing customer service and helping us run our marketing events and also helping us canvass and generate new customers!
JOIN OUR FAMILY We may be brand new, but our hotel the ibis Styles Paignton is already building a reputation for it's exceptional service, stunning seaside location, and commitment to creating memorable experiences for our guests. At The Mercure and the Ibis Styles Paignton we are managed by RBH management. We believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... At our hotels, we believe in fostering a supportive and inclusive work environment. We provide ongoing training, career development opportunities, and a chance to work alongside a passionate team dedicated to delivering exceptional service. A DAY IN THE LIFE OF A FRONT OFFICE SUPERVISOR AT IBIS STYLES PAIGNTON What you'll be doing... Reporting to the Multi site front office manager and Multisite assistant front office manager, you can expect your working day to include the following. Managing and training the Concierge associates, Night Manager, and front office team. Managing the daily shift process, ensuring all team members adhere to standard operating procedures. Ensuring the team are resolving customer issues, complaints, problems in a quick efficient manner to maintain a high level of customer satisfaction and quality service. Ensuring all cash / credit card handling procedures are adhered to at all times. Ensuring the front desk provides a professional and friendly service for customers. Dealing with customers, including handling complaints when they come to the desk. Front line liaison for any hotel emergency, liaising with appropriate departments and authorities. Scheduling Front Office rotas. Liaising with other department heads and leaders. Maintaining and exceeding Front Office goals. Coaching and developing the team to achieve the hotels vision and goals and the teams personal goals. Managing projects and policies (including ensuring compliance with all Front Office policies, standards and procedures) Ensuring exceptional customer service is at the forefront of the hotel. WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Front office supervisor, you will need the following qualities and skills. Experience in a similar role within a hotel environment. Pleasant, positive, welcoming and guest-focused demeanour with a can-do attitude. Excellent interpersonal skills. Ability to lead and motivate a team. Flexible & adaptable to different working conditions & hours. Forward thinking & promotes new ideas. Oral & written fluency in English. Additional language will be considered a plus. Be motivated & a self-starter. Knowledge of Opera PMS desirable. Commitment to Westin values and beliefs. Effective training skills & interpersonal capabilities. Must be able to complete various shifts which include 06.45 - 15.15 or 0900-1800 or 1430 - 2300 WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year Training and Career progression opportunities Recommend a Friend Scheme Employee of the Month/ Year Gratuities and Service charges paid Discounts in supermarkets and days out To learn more about our full benefits package, to watch our employee benefits video. £12.37 per hour EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact . #LifeatRBH £12.37 - £12.37 per hour A DAY IN THE LIFE OF A FRONT OFFICE SUPERVISOR AT IBIS STYLES PAIGNTON What you'll be doing... Reporting to the Multi site front office manager and Multisite assistant front office manager, you can expect your working day to include the following. Managing and training the Concierge associates, Night Manager, and front office team. Managing the daily shift process, ensuring all team members adhere to standard operating procedures. Ensuring the team are resolving customer issues, complaints, problems in a quick efficient manner to maintain a high level of customer satisfaction and quality service. Ensuring all cash / credit card handling procedures are adhered to at all times. Ensuring the front desk provides a professional and friendly service for customers. Dealing with customers, including handling complaints when they come to the desk. Front line liaison for any hotel emergency, liaising with appropriate departments and authorities. Scheduling Front Office rotas. Liaising with other department heads and leaders. Maintaining and exceeding Front Office goals. Coaching and developing the team to achieve the hotels vision and goals and the teams personal goals. Managing projects and policies (including ensuring compliance with all Front Office policies, standards and procedures) Ensuring exceptional customer service is at the forefront of the hotel. WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Front office supervisor, you will need the following qualities and skills. Experience in a similar role within a hotel environment. Pleasant, positive, welcoming and guest-focused demeanour with a can-do attitude. Excellent interpersonal skills. Ability to lead and motivate a team. Flexible & adaptable to different working conditions & hours. Forward thinking & promotes new ideas. Oral & written fluency in English. Additional language will be considered a plus. Be motivated & a self-starter. Knowledge of Opera PMS desirable. Commitment to Westin values and beliefs. Effective training skills & interpersonal capabilities. Must be able to complete various shifts which include 06.45 - 15.15 or 0900-1800 or 1430 - 2300 RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.
Maya Lebanese Restaurant and Lounge are looking to recruit waiters/waitresses with a minimum of 2 years of experience. Please only apply if you have the minimum experience. Skills required: - Good English language - Attentive and very good customer service skills. - polite sales person Benefits: - Staff discount - Free food - On site parking - Tips Positions available immediately: - Full time or Part time - permanent Shift times: - Sunday to Thursday 17:00- 01:30 - Fridays and Saturdays 17:00- 02:30