Social media customer service jobs in CardiffCreate job alerts

Walker and Sloan are proud to be working with a well known Digital Media Marketing Agency in the Southwest, as they are keen to bring on a Digital Planner on a full time basis. \n \n Location: South West / Hybrid \n Salary: Up to £55,000 DOE \n Agency: Digital Media Agency \n We’re looking for an experienced Digital Planner to join a growing, award-winning digital media agency in the South West. \n This is a great opportunity for someone with a strong background in digital media planning and strategy who enjoys turning client objectives and audience insights into effective, commercially focused media plans. \n Working across a varied portfolio of clients, you’ll take the lead on developing integrated digital media strategies, identifying the right combination of channels, audiences and investment to deliver against client objectives. \n The Role \n As Digital Planner, you’ll work closely with Client Services, Strategy and specialist channel teams to develop insight-led digital media plans. \n You’ll be responsible for understanding a client’s business, audience and objectives before translating these into clear media strategies and channel recommendations. \n Key responsibilities will include: \n\n • Developing digital media strategies and plans across multiple clients\n, • Translating client briefs and business objectives into effective media recommendations\n, • Planning the appropriate media mix across channels including Paid Search, Paid Social, Display, Programmatic, Video and other digital channels\n, • Using audience, market and performance data to inform planning decisions\n, • Developing audience and targeting strategies\n, • Managing media budgets and recommending how investment should be allocated across channels\n, • Working closely with specialist activation teams to ensure strategies are executed effectively\n, • Reviewing campaign performance and using insights to influence future planning\n, • Identifying opportunities to improve performance and maximise client investment\n, • Presenting media strategies, plans and recommendations to clients\n, • Keeping up to date with changes across the digital media landscape\n, • Building strong relationships with clients and becoming a trusted strategic partner\n\n About You \n We’re looking for someone who has: \n\n • Previous experience within a media, digital or performance marketing agency\n, • Strong digital media planning and strategy experience\n, • A good understanding of Paid Search, Paid Social, Display, Programmatic and wider digital media channels\n, • Experience developing integrated, multi-channel media plans\n, • Strong understanding of audience planning, targeting and customer journeys\n, • Confidence working with data, insights and campaign performance\n, • Experience managing and allocating significant media budgets\n, • Strong client-facing and presentation skills\n, • A commercial mindset and understanding of how media activity contributes to wider business objectives\n, • The ability to work collaboratively with channel specialists and client service teams\n\n The Opportunity \n You’ll be joining an established and growing digital media agency where you’ll have the opportunity to work with some fantastic clients and play an important role in shaping their digital media strategies. \n The agency offers a collaborative culture, hybrid working and plenty of opportunity to develop your career as the team continues to grow. \n If you’re an experienced Digital Planner, Media Planner or Digital Media Strategist and would be interested in hearing more, please get in touch.

This is not your average Car Sales Executive role! \n\n • Job title - Alfa Romeo Concierge\n, • Basic salary£31,000 \n, • OTE circa £46,000\n, • Company Car\n\n You'll need to be a go getter and proactively plan and execute marketing activity, to increase brand awareness and sales of the Alfa Romeo luxury vehicle range. \n You'll act as the primary point of contact for clients, providing exceptional customer service throughout the sales process and beyond, by also providing aftersales support. \n You'll be employed by this Stellantis brand, franchised dealership: \n\n • Evans Halshaw Alfa Romeo\n, • Nash House, Sloper Road, Cardiff, CF11 8SE\n\n The Concierge serves as the ambassador for Alfa Romeo and Evans Halshaw \n Working hours: \n\n • 40 hours per week, including some weekends on a rota basis\n\n We’re looking for proactive, energetic, determined and results driven individuals, who ideally have the following skills and experience: \n\n • Car sales experience within a main car dealership\n, • Sales & Marketing experience, ideally for a premium/high-end brand and possess a track record of success\n, • Customer Service experience, working in a customer facing environment, ideally for a premium/high-end brand\n, • Highly motivated, personable and extremely organised\n, • Passion for the automotive industry and new technology\n, • Excellent communication, negotiation and customer service skills\n, • Organised, with great attention to detail\n, • Good IT and administration skills\n, • Valid Full UK Driving Licence (essential)\n, • Be motivated by the prospect of working with an exciting, progressive and highly customer focused brand\n\n The role and responsibilities of a Alfa Romeo Concierge: \n\n • Sell new and used Alfa Romeo vehicles and other connected services, finance plans, accessories and aftersales service plans.\n, • Actively promote the brand and raise awareness in the local community through participation in community events, leveraging social media platforms, and implementing marketing initiatives.\n, • Serve as the central character in the client relationship, actively listening to and understanding client needs to provide suitable sales offers and aftersales support.\n, • Help manage a superior client experience through all client interactions (physical and digital) including contactless appointments, home deliveries and exclusive events.\n, • Enhance the customer experience, ensuring the highest levels of satisfaction.\n, • Embody the Alfa Romeo brands and maintain a deep understanding of the premium and luxury sectors across industries.\n, • Stay informed about constantly changing competitor offers to effectively position our products and services.\n, • Utilise technology, including customer relationship management (CRM) systems, digital platforms, video tools, and other relevant software to enhance customer interactions and streamline processes.\n, • Manage the customer journey through the Service department, ensuring operating standards are followed and the customer is satisfied/delighted.\n, • Collaborate effectively with the dealership's sales, aftersales, marketing and support teams to ensure a seamless customer journey and exceed customer expectations.\n, • Support the Alfa Romeo Brand Managers in supplies management, vehicle orders, business forecasting and stock management.\n, • Adhere to unit sale and operating margin profitability targets.\n, • Contribute to achieving fixed sales and quality objectives to drive business performance.\n, • Continuously learn and develop by participating in regular training sessions and workshops to enhance knowledge of Alfa Romeo vehicles, industry trends, and sales techniques.\n\n The additional benefits you’ll receive, working for Evans Halshaw: \n\n • 31 days holiday (including bank holidays)\n, • Company Car\n, • Pension\n, • Life assurance\n, • Exclusive company discounts on used car purchases, leasing deals and aftersales service\n, • Celebrate your special day with an extra day off on your birthday\n, • Our industry-leading Family Leave Policies ensure you’re supported when it matters most\n, • Access a new car through our Salary Sacrifice scheme and enjoy a smarter way to drive\n, • Take a paid day to volunteer and give back to a cause close to your heart\n, • We believe in recognising dedication and loyalty, that’s why we celebrate long service milestone anniversaries\n, • Unlock your potential with tailored training and endless career growth opportunities\n, • Commute for less with our cycle to work scheme\n, • Access high street discounts to make the everyday a little more rewarding\n, • Know someone perfect for Lithia UK? Earn rewards through our internal referral scheme\n\n Who are Alfa Romeo Automobiles? \n Alfa Romeo is an Italian luxury-premium vehicle marque of Alfa Romeo Automobiles S.P.A. Headquartered in Turin, Italy, Alfa Romeo is a subsidiary and ultimately owned by Stellantis Europe. Alfa Romeo is known for its sports-oriented vehicles, strong auto racing heritage, and iconic design. \n A legendary brand whose DNA is built on a unique motoring history. Alfa Romeo’s perfect balance between best-in-class performance, pure Italian style and sporting legacy delivers a timeless and unparalleled premium driving experience.

ð We’re on a mission to make money work for everyone.We’re waving goodbye to the complicated and confusing ways of traditional banking.After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!We’re not about selling products - we want to solve problems and change lives through Monzo ️Staff Analytics Engineer - BorrowingðLondon/Cardiff/UK Remote | ð 121,600-164,600 + Incentive Awards tied to your performance and benefits | Hear from the team Our Borrowing Analytics Engineering TeamOur mission in Borrowing is to help people achieve their financial goals through better borrowing. Our customers borrow money to achieve something in their lives — whether that’s making a big life event affordable, buying something they need now without affecting their monthly budget, or getting by until payday. We’re shaping this mission by building products our customers love, while safely scaling some of Monzo’s biggest revenue lines.Borrowing is one of Monzo’s most complex and fastest-growing domains. We operate 12+ products across multiple geographies, underpinned by 1,700+ data models and an analytics engineering team that’s scaling to match. We’re in the middle of a major data architecture transformation, expanding into new markets, and building the next generation of data infrastructure to support it all.We’re looking for a Staff Analytics Engineer to help shape how Borrowing builds and uses data at scale. Reporting to the Borrowing Data Director, you’ll work across product, credit, engineering, Data Platform, and analytics engineering teams to turn complex technical problems into clearer systems, stronger data products, and better business decisions.ð You’ll play a key role by…Architecting Borrowing’s data layer at scale. Partnering across Analytics Engineering, Product, Engineering, Credit, and Data Platform to shape how 1,700+ models across 12+ products are structured, connected, and evolved. You’ll set shared patterns that help teams build trusted, consistent, and scalable data products across Borrowing.Designing and governing data products. Moving us beyond ad-hoc tables toward well-defined, contractual data assets with clear ownership, SLAs, documentation, and interfaces. You’ll work with teams across Borrowing and Data Platform to define what makes a Borrowing dataset “production-grade” and consumable by analytics, ML, decisioning, and regulatory teams.Building feature stores and reusable analytical assets. Identifying cross-product signals (credit behaviour, repayment patterns, affordability, risk indicators) that should be modelled once, tested rigorously, and consumed by many. You’ll design the layer that turns raw product data into curated, versioned features that power models, dashboards, and decisions.Scaling our analytics engineering infrastructure. Shaping the tooling, patterns, and developer experience that make an 80+ person credit and data organisation more productive. This means influencing our data architecture and ways of working across data and credit disciplines, while partnering with the central Data Platform team to ensure Borrowing’s needs are reflected in ingestion, streaming, and schema contract design.Driving cross-product data consistency. As we expand across geographies and product lines, ensuring our data models are coherent and comparable. You’ll work with AE leads and domain experts to define shared conventions and abstractions that allow us to reason about Borrowing as a whole, not just product-by-product.Being a senior technical partner for Borrowing’s data estate. Partnering with backend engineers on source data payload design, with product managers on measurement strategy, with credit teams on decisioning data, and with senior leadership on what’s possible and what’s next.Leading through influence and leverage. You won’t manage people directly, but you’ll shape how an entire domain builds data. You’ll multiply the impact of AEs across Borrowing by setting the right patterns, unblocking architectural decisions, and raising the bar on what good looks like.ð We’d love to hear from you if…You think in systems, not just queries. You’ve designed data architectures that span multiple products or domains, and you know how to keep them coherent as they scale. You can take ambiguous problems and turn them into a clear technical direction, delivery sequence, and set of trade-offs.You’ve built data products, not just data models. You understand the difference between a table that exists and a data asset that’s governed, documented, versioned, discoverable, and trusted. You’ve defined SLAs, contracts, interfaces, or ownership models for data consumers, and you’re excited to do this at scale.You have deep fluency with analytics engineering systems and infrastructure. dbt at scale, BigQuery or equivalent, CI/CD for data, testing frameworks, and orchestration. You don’t just use these tools, you shape how teams use them. You’ve hit the scaling limits and know what to do about them.You can design reusable feature layers. You’ve designed, contributed to, or have a clear vision for reusable feature layers that serve multiple consumers, including ML pipelines, dashboards, decisioning engines, and regulatory reporting. You understand the trade-offs between freshness, cost, granularity, correctness, and ease of use.You’re comfortable at the platform boundary. You can have a productive conversation with a Data Platform engineer about ingestion patterns, streaming vs. batch trade-offs, schema evolution, and infrastructure costs. You don’t need to build the platform, but you need to shape what it delivers.You connect technical choices to business outcomes. You care about whether data models, feature layers, and platform patterns actually improve decisions. You understand how product, credit, engineering, and operational teams use data, and you use that context to align people around better technical choices.You lead through others. You create leverage not by writing more SQL, but by setting patterns, reviewing designs, unblocking teams, and raising the standard. You’re energised by making 30+ people more effective, not by being the single expert.You communicate across altitudes. You can whiteboard a data architecture with a back-end engineer in the morning and present a strategic data roadmap to a director in the afternoon. You adapt your message to your audience without losing precision.You care about credit products. You’re excited, or curious, about the complexity of lending, including risk, affordability, regulatory constraints, and multi-product dynamics. You see it as a fascinating data domain, not just a business vertical.Interview processOur typical process is structured as:Recruiter callInitial call 3 x 1 hours sessions (final interview)Our average process takes around 3-4 weeks but we will always work around your availability. What’s in it for you:ð 121,600-164,600 + Incentive Awards tied to your performance and benefits️ We can help you relocate to the UK We can sponsor visas ðThis role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.ð Learning budget of 1,000 a year for books, training courses and conferences And much more, see our full list of benefitshere#LI-AS #LI-RemoteEqual opportunities for everyoneDiversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report.We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.If you have a preferred name, please use it to apply. We don't need full or birth names at application stage ð

ð We’re on a mission to make money work for everyone.We’re waving goodbye to the complicated and confusing ways of traditional banking.After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!We’re not about selling products - we want to solve problems and change lives through Monzo ️ðLondon/Cardiff/UK Remote | ð110,000-150,000 + equity + Incentive Awards tied to your performance + BenefitsAbout the teamCore Banking's mission is to make everyday money magical for everyone.We're responsible for the products millions of customers rely on every day — from current accounts, joint accounts and accounts for kids and teens, through to money management, budgeting, and our paid subscriptions. These are some of Monzo's most loved experiences, and they're at the heart of how customers interact with us.As we continue to grow, we're looking for a Senior User Research Manager to help shape the future of Personal Banking. This is an opportunity to lead research across one of Monzo's largest product areas, influence company strategy, and develop exceptional research leaders.ðYou’ll play a key role by...You'll be responsible for both people leadership and strategic research leadership. This includes:Leading research across Core Banking while helping shape a coherent Personal Banking research strategy that spans multiple product areas.Partnering closely with the Core Banking Leadership Team, Product Directors, Design leaders and senior stakeholders across Wealth, Payments, Borrowing and our European business.Helping define and land parts of Monzo's global research operating model as we expand internationally, ensuring teams work effectively across both global and local markets.Connecting customer insights across collectives, identifying themes, opportunities and gaps rather than viewing research through the lens of a single team.Bringing together existing research, product data, market insights and quantitative evidence to help leadership make informed strategic decisions.Managing managers and supporting approximately 6-8 direct and indirect reports while maintaining a consistently high bar for research quality.Creating an environment where researchers can balance methodological rigour with the speed needed to build great products.ð We’d love to hear from you if…You have experience with:Leading senior researchers and/or research managers within a complex product organisation.Shaping and influencing product strategy through research at both organisational and executive level.Working across multiple product areas, bringing together disparate customer insights into a coherent strategic narrative.Navigating complex stakeholder environments where different teams have competing priorities, metrics and timelines.Partnering with Product, Design, Engineering and Data Science leaders to influence roadmaps and business strategy.Combining qualitative research with quantitative signals, product data and market insights to develop strategic recommendations.Building alignment across large organisations and landing new ways of working with multidisciplinary teams.Coaching research leaders while maintaining a high quality bar across multiple teams.Making thoughtful trade-offs between research depth, pace and business impact.ð What’s in it for youð 110,000 - 150,000 Incentive Awards tied to your performance.️ We’ll help you relocate to the UK. We can sponsor your visa. ðThis role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. ð 1,000 learning budget each year to use on books, training courses and conferences.ð¡ We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. Plus lots more! Read our full list of benefits.ð The application journey has 3 key stepsRecruiter call (30 minutes): A conversation with one of our recruiters to learn more about your background, motivations, and what you're looking for next, while giving you the opportunity to learn more about Monzo and the role.Leadership & Ways of Working (45 minutes): We'll explore your leadership experience, approach to research strategy, and how you raise the research quality bar.Final loop (Total 1hr 30 - 2 hours): Two interviews covering Managing Teams & People and Leadership & Impact, where we'll discuss your approach to developing research leaders, building high-performing teams, influencing strategy, and driving organisational impact.This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.#LI-LG1 #LI-RemoteEqual opportunities for everyoneDiversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report.We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.If you have a preferred name, please use it to apply. We don't need full or birth names at application stage ð

ð We’re on a mission to make money work for everyone.We’re waving goodbye to the complicated and confusing ways of traditional banking.After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!We’re not about selling products - we want to solve problems and change lives through Monzo ️ðLondon/Cardiff/UK Remote | ð 76,500-95,000 Incentive Awards tied to your performance and Benefits | Hear from the team Analytics Engineering at MonzoWe have around 60 Analytics Engineers out of roughly 300 data practitioners in total - and we have big ambitions for the discipline. Analytics Engineering is at the core of how we build our data to enable Monzo to make better and faster decisions by having a performant, scalable and high quality data warehouse. As an Analytics Engineer here you'll be working collaboratively with other disciplines like product, engineering and data science, and we run regular knowledge-sharing sessions so you’ll learn loads about everything from our data modelling principles to how banks work and effective communication.What you’ll be working on: The Analytics Engineering team is responsible for building downstream data models from backend services with the desire to make our Data Warehouse a genuine competitive advantage for Monzo. We want a discipline capable of building an amazing Data Warehouse to support decision making, Business Intelligence, key financial reconciliation processes and best in class analytics and Data Science. You’ll enable our data driven approach, and:Support the building of robust data models downstream of backend services (mostly in BigQuery) that support internal reporting, machine learning as well as financial and regulatory use cases.Focus on optimisation of our Data Warehouse, spotting opportunities to reduce complexity and cost.Help define and manage best practices for our Data Warehouse. This may include payload design of source data, logical data modelling, implementation, metadata and testing standards.Set standards and ways of working with data across Monzo, working collaboratively with others to make it happen.Take established best practices and standards defined by the team, applying them within other areas of the business.Investigate and effectively work with colleagues from other disciplines to monitor and improve data quality within the warehouse.Contribute to prioritisation of data governance issuesWe all own and support the pipelines we contribute to, and on call support out of hours will be expected from time to time as part of this roleWe’d love to hear from you if…You enjoy working with cross functional fast moving teams and are passionate about serving small businesses.You are able to think strategically about the Business Banking product and how our underlying data models will unlock more insights for our team and more value for our customers.You have a strong passion for data modelling, ETL projects, and Big Data.You enjoy working with data streams from various services, such as financial, transactional, and operational systems.SQL and data modelling are second nature to you, and you are comfortable with general Data Warehousing concepts.You are committed to continuous improvement, proactively identifying opportunities and addressing challenges in your work and the work of others.Nice to havesAny experience working within a finance function or knowledge of accounting.Experience working in a highly regulated environment (e.g. finance, gaming, food, health care). Knowledge of regulatory reporting and treasury operations in retail bankingExposure to Python, Go or similar languages.Experience working with orchestration frameworks such as Airflow/LuigiHave previously used dbt, dataform or similar tooling.Used to AGILE ways of working (Kanban, Scrum)The Interview Process:Our interview process involves 3 main stages: 30 minute recruiter call45 minute call with the hiring managerTake home task2-part final stageOur average process takes around 3 weeks but we will always work around your availability.Please also use that email to let us know if there's anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason.What’s in it for you:️ We can help you relocate to the UK We can sponsor visasðThis role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.ðLearning budget of 1,000 a year for books, training courses and conferencesAnd much more, see our full list of benefitshere#LI-AS1 #LI-REMOTEEqual opportunities for everyoneDiversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report.We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.If you have a preferred name, please use it to apply. We don't need full or birth names at application stage ð

\n We’re on a mission to make money work for everyone. \n We’re waving goodbye to the complicated and confusing ways of traditional banking. \n With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! \n We’re not about selling products - we want to solve problems and change lives through Monzo \n We’re a team of 115+ Product Designers, User Researchers, and Brand Designers led by Chief Design Officer Vuokko Aro. We’re on a mission to make money work for everyone. Product Design is the largest discipline within the design organisation, with designers working in tight-knit squads alongside researchers, product managers, and engineers to solve real customer problems at scale. \n We design for the “magic moments.” We’ve built a bank that feels deeply human, not just functional, shaping how millions of people experience money every day. Our product is our personality. We combine research, empathy, and craft to turn everyday interactions into memorable experiences. \n Now, we’re entering our next phase of growth and looking for exceptional design leaders to help define not only Monzo’s future, but the future of banking itself. There’s significant opportunity to shape the product, influence the organisation, and leave a lasting mark on millions of customers. About the role\n We’re looking for a Director of Product Design to lead design across Payments, one of Monzo’s most important and fast-evolving multi-market business areas. \n You’ll partner closely with senior leaders across Product and Engineering to shape strategy, set direction, and drive exceptional execution across your area. You’ll play a key role in influencing the direction of both the product and the broader customer experience. \n You’ll lead and grow a team of Product Designers, helping them do the best work of their careers while strengthening design thinking, collaboration, and craft across Monzo. As a senior leader within the Design organisation, you’ll raise the quality bar and expand design’s impact, influence, and effectiveness across Monzo. \n \n • Setting the strategic direction and design vision for your area, inspiring teams to think bigger and bolder, whilst aligning with Monzo goals and mission.\n, • Partnering with the leadership team for your area to define priorities, shape roadmaps, and turn strategy into impactful execution.\n, • Building and nurturing a high-performing design team - investing in their growth, wellbeing, and long-term success.\n, • Maintaining an exceptional quality bar across all design work through clear feedback and coaching, helping designers and teams consistently deliver best-in-class experiences.\n, • Creating an environment where feedback is open, craft is celebrated, and design quality continues to evolve across the organisation.\n, • Acting as a champion for design at Monzo, influencing how design thinking shapes our products and culture.\n We’d love to hear from you if...\n \n, • You’ve led design strategy and vision across complex product areas, helping teams navigate ambiguity and deliver meaningful customer and business impact.\n, • You’re comfortable operating at multiple altitudes, from defining long-term direction to driving high-quality execution.\n, • You build strong partnerships across Product, Engineering, Research and Commercial, and know how to influence senior stakeholders through clarity, insight, and craft.\n, • You have a strong point of view on product design and consistently raise the bar for quality, systems thinking, and customer experience.\n, • You’ve built and led high-performing design teams, creating environments where people can grow, do exceptional work, and have meaningful impact.\n, • You know how to scale design influence across an organisation, shaping product direction, ways of working, and culture beyond your immediate team.\n, • You’re energised by Monzo’s mission to make money work for everyone, and excited to help shape the next generation of payments experiences through thoughtful, magical and innovative design.\n What’s in it for you\n \n, • We’ll help you relocate to the UK\n, • We can sponsor your visa\n, • This role can be based in our London office, but we’re open to distributed working within the UK (with ad hoc meetings in London)\n, • Flexible working hours and trust-based work culture\n, • £1,000 annual learning budget for books, training, and conferences\n, • Full remote setup support, including equipment and workspace essentials\n \n This process should take around 4-5 weeks - your schedule is really important to us, so we promise to be as flexible as possible! \n Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report. \n We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. \n If you have a preferred name, please use it to apply. We don't need full or birth names at application stage \n #J-18808-Ljbffr

\n We’re on a mission to make money work for everyone.\n \n We’re waving goodbye to the complicated and confusing ways of traditional banking. \n \n After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well aspersonal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest andcombine their pensions with us. \n \n With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! \n \n We’re not about selling products - we want to solve problems and change lives through the company \n \n London / UK Remote | £140,000 - £165,000 + Equity + Benefits \n \n Our Design team\n \n We’re a team of 115+ Product Designers, User Researchers, and Brand Designers led by Chief Design Officer Vuokko Aro. We’re on a mission to make money work for everyone. Product Design is the largest discipline within the design organisation, with designers working in tight-knit squads alongside researchers, product managers, and engineers to solve real customer problems at scale. \n \n We design for the “magic moments.” We’ve built a bank that feels deeply human, not just functional, shaping how millions of people experience money every day. Our product is our personality. We combine research, empathy, and craft to turn everyday interactions into memorable experiences. \n \n Now, we’re entering our next phase of growth and looking for exceptional design leaders to help define not only the company’s future, but the future of banking itself. There’s significant opportunity to shape the product, influence the organisation, and leave a lasting mark on millions of customers. \n \n About the role\n \n We’re looking for a Director of Product Design to lead design across Payments, one of the company’s most important and fast-evolving multi-market business areas. \n \n You’ll partner closely with senior leaders across Product and Engineering to shape strategy, set direction, and drive exceptional execution across your area. You’ll play a key role in influencing the direction of both the product and the broader customer experience. \n \n You’ll lead and grow a team of Product Designers, helping them do the best work of their careers while strengthening design thinking, collaboration, and craft across the company. As a senior leader within the Design organisation, you’ll raise the quality bar and expand design’s impact, influence, and effectiveness across the company. \n \n You’ll play a key role by…\n \n \n \n • Setting the strategic direction and design vision for your area, inspiring teams to think bigger and bolder, whilst aligning with the company goals and mission.\n \n • Partnering with the leadership team for your area to define priorities, shape roadmaps, and turn strategy into impactful execution.\n \n • Building and nurturing a high-performing design team - investing in their growth, wellbeing, and long-term success.\n \n • Maintaining an exceptional quality bar across all design work through clear feedback and coaching, helping designers and teams consistently deliver best-in-class experiences.\n \n • Creating an environment where feedback is open, craft is celebrated, and design quality continues to evolve across the organisation.\n \n • Acting as a champion for design at the company, influencing how design thinking shapes our products and culture.\n \n \n \n We’d love to hear from you if…\n \n \n \n • You’ve led design strategy and vision across complex product areas, helping teams navigate ambiguity and deliver meaningful customer and business impact.\n \n • You’re comfortable operating at multiple altitudes, from defining long-term direction to driving high-quality execution.\n \n • You build strong partnerships across Product, Engineering, Research and Commercial, and know how to influence senior stakeholders through clarity, insight, and craft.\n \n • You have a strong point of view on product design and consistently raise the bar for quality, systems thinking, and customer experience.\n \n • You’ve built and led high-performing design teams, creating environments where people can grow, do exceptional work, and have meaningful impact.\n \n • You know how to scale design influence across an organisation, shaping product direction, ways of working, and culture beyond your immediate team.\n \n • You’re energised by the company’s mission to make money work for everyone, and excited to help shape the next generation of payments experiences through thoughtful, magical and innovative design.\n \n \n \n What’s in it for you\n \n \n \n • £140,000 - £165,000 + Equity + Benefits\n \n • We’ll help you relocate to the UK\n \n • We can sponsor your visa\n \n • This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London)\n \n • Flexible working hours and trust-based work culture\n \n • £1,000 annual learning budget for books, training, and conferences\n \n • Full remote setup support, including equipment and workspace essentials\n \n • Plus lots more!\n \n \n \n This process should take around 4-5 weeks - your schedule is really important to us, so we promise to be as flexible as possible! \n \n We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at the company. You can read them here. \n Equal opportunities for everyone\n \n Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at the company. At the company, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report. \n \n We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. \n #J-18808-Ljbffr

We are looking for an Online Retail Sales Assistant to work from home with an exclusive Swedish beauty and wellness company expanding rapidly throughout the UK and Europe. Innovation, quality, environmentally friendly, brand recognition and great customer service are their core values. We have an opportunity for hard working individuals or couples to earn a substantial Part or Full Time income working from home as an Online Retail Sales Assistant. The additional benefits of working with us are: Work From Home, no commuting. Flexible Working Hours No Experience Necessary. Full Training And Support. Career Progression Available. Foreign Travel Incentives. Large Discounts For Personal Shopping Generous Bonus Scheme This Online Retail Sales Assistant role requires you to learn and implement Social Media marketing strategies. We will train and mentor you on how to build, service and develop online customers. Ambitious candidates will have the opportunity to progress into leadership and management roles where there are exciting and rewarding Bonuses & Travel Incentives available. Applicants must be organised and able to manage their time effectively in this work from home position. A basic experience of using Social Media platforms will be beneficial. You must be over 18, resident in the UK and own your own computer or electronic device. To find out more about the Online Retail Sales Assistant role, click apply now and submit your details. This flexible position allows you to work the hours to suit you. It is commission only and there is a small, refundable, joining fee which provides you with a ready-made online shop to start earning from day one

ð We’re on a mission to make money work for everyone.We’re waving goodbye to the complicated and confusing ways of traditional banking.After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!We’re not about selling products - we want to solve problems and change lives through Monzo ️ðLondon / UK Remote | ð 140,000 - 165,000 + Equity + Benefits Our Design teamWe’re a team of 115+ Product Designers, User Researchers, and Brand Designers led by Chief Design Officer Vuokko Aro. We’re on a mission to make money work for everyone. Product Design is the largest discipline within the design organisation, with designers working in tight-knit squads alongside researchers, product managers, and engineers to solve real customer problems at scale.We design for the “magic moments.” We’ve built a bank that feels deeply human, not just functional, shaping how millions of people experience money every day. Our product is our personality. We combine research, empathy, and craft to turn everyday interactions into memorable experiences.Now, we’re entering our next phase of growth and looking for exceptional design leaders to help define not only Monzo’s future, but the future of banking itself. There’s significant opportunity to shape the product, influence the organisation, and leave a lasting mark on millions of customers.ð About the roleWe’re looking for a Director of Product Design to lead design across Payments, one of Monzo’s most important and fast-evolving multi-market business areas.You’ll partner closely with senior leaders across Product and Engineering to shape strategy, set direction, and drive exceptional execution across your area. You’ll play a key role in influencing the direction of both the product and the broader customer experience.You’ll lead and grow a team of Product Designers, helping them do the best work of their careers while strengthening design thinking, collaboration, and craft across Monzo. As a senior leader within the Design organisation, you’ll raise the quality bar and expand design’s impact, influence, and effectiveness across Monzo.ð You’ll play a key role by...Setting the strategic direction and design vision for your area, inspiring teams to think bigger and bolder, whilst aligning with Monzo goals and mission.Partnering with the leadership team for your area to define priorities, shape roadmaps, and turn strategy into impactful execution.Building and nurturing a high-performing design team - investing in their growth, wellbeing, and long-term success.Maintaining an exceptional quality bar across all design work through clear feedback and coaching, helping designers and teams consistently deliver best-in-class experiences.Creating an environment where feedback is open, craft is celebrated, and design quality continues to evolve across the organisation.Acting as a champion for design at Monzo, influencing how design thinking shapes our products and culture.ð We’d love to hear from you if...You’ve led design strategy and vision across complex product areas, helping teams navigate ambiguity and deliver meaningful customer and business impact.You’re comfortable operating at multiple altitudes, from defining long-term direction to driving high-quality execution.You build strong partnerships across Product, Engineering, Research and Commercial, and know how to influence senior stakeholders through clarity, insight, and craft.You have a strong point of view on product design and consistently raise the bar for quality, systems thinking, and customer experience.You’ve built and led high-performing design teams, creating environments where people can grow, do exceptional work, and have meaningful impact.You know how to scale design influence across an organisation, shaping product direction, ways of working, and culture beyond your immediate team.You’re energised by Monzo’s mission to make money work for everyone, and excited to help shape the next generation of payments experiences through thoughtful, magical and innovative design. ð What’s in it for youð 140,000 - 165,000 + Equity + Benefits ️ We’ll help you relocate to the UK We can sponsor your visað This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) Flexible working hours and trust-based work cultureð 1,000 annual learning budget for books, training, and conferencesð¡ Full remote setup support, including equipment and workspace essentials Plus lots more!This process should take around 4-5 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-TR1#LI-RemoteEqual opportunities for everyoneDiversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report.We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.If you have a preferred name, please use it to apply. We don't need full or birth names at application stage ð

We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo. London or Remote (UK) | £165,000 - £200,000 + Incentives tied to your performance + Benefits | Data Team, Borrowing Our Borrowing (lending) team is growing and we’re looking for a Director to build and lead our credit risk function for lending to our business banking customers. The idealcandidate should have in-depth knowledge of lending to small and medium size sole traders and limited companies, automated decisioning and Credit Risk Management activities. As the size of our Business Banking customer base continues to grow, we are building out lending products to support our customers' funding needs. We aim to create a genuine feel-good factor when it comes to business credit, and are looking to build a team of driven, analytical and creative individuals to help us achieve this goal. With your experience of developing credit risk strategies specifically for small and medium enterprises and building best in class credit capabilities, you'll help drive the success of Monzo's borrowing propositions. You will lead a team of credit analysts and managers and play a pivotal role in refining our credit and pricing strategies, particularly as we introduce new lending products to the market. You will work with colleagues across Monzo to make sure we are building profitable lending portfolios and amazing products for our customers. • Leading a team designing and implementing credit and pricing strategies for our business lending products, • Monitoring the performance of our existing strategies, and iterating to improve them, • Leading initiatives to improve our credit underwriting, boost growth and/or manage portfolio risk, • Supporting the design and roll-out of new products and customer journeys, while working together with people from engineering, marketing, product, risk and control to achieve this, • Providing leadership across our Business Banking and Borrowing Collectives., • Be a member of the Borrowing Leadership Team which drives Monzo's overall borrowing strategy, • You have strong domain expertise in providing lending products to small businesses, • You have a track record leading analytical credit teams, • You have a deep understanding of how business lending works, including regulation and industry best practice, • You are passionate about customers and understand the role credit strategies and policies play in customer outcomes, • You’re comfortable balancing ‘soft’ information (e.g. customer feedback/qualitative market research) with hard data (e.g. A/B test outcomes), • You have strong analytical and data capabilities, backed up by technical coding skills, • You can bring a dynamic energy to the team, and are keen for the chance to improve our products and help ship changes to our customers, • You are a clear communicator, able to cut through complex problems and articulate decision points, • You work well collaborating in a team with diverse skill-sets and personality types, • You are comfortable working in a fast-moving and changing company Our interview process involves 4 main stages: • Recruiter Call, • Initial Call, • Take Home Task, • Final stage (x3 interviews) consisting of a leadership, role specific and a values and collaboration interview Our average process takes around 4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process. Please also use that email to let us know if there's anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason. We can help you relocate to the UK We can sponsor visas This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. Learning budget of £1,000 a year for books, training courses and conferences And much more, see our full list of benefits here Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report. We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage. #J-18808-Ljbffr

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!We’re not about selling products - we want to solve problems and change lives through

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!We’re not about selling products - we want to solve problems and change lives through

ð We’re on a mission to make money work for everyone.We’re waving goodbye to the complicated and confusing ways of traditional banking.After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!We’re not about selling products - we want to solve problems and change lives through Monzo ️ðLondon or Remote (UK) | ð Base salary for this role is 112,000 - 145,000 + Incentive Awards tied to your performance +Benefits Engineering Management at Monzo:Engineering Managers at Monzo are part of cross-functional, autonomous teams and groups. Our teams are mission driven, and typically include Product Managers, backend, web and mobile engineers as well as data scientists, designers and subject matter experts relevant to that mission. Teams are organised into groups, and then collectives - we aim to keep our line management structure as shallow as possible, and for teams to directly own decision making relevant to their work.The Engineering Manager role at Monzo is split into three pillars - people, product, and technical leadership. Engineering Managers are accountable for the technical and delivery outcomes for their area - that means supporting and developing best in class engineering talent, as well as creating an inclusive team environment for people to do their best work.You can read more on the expectations of Engineering Managers on our Progression Framework.The RoleWe're continuously hiring Engineering Managers as we continue to grow and build new teams. We hire on a pipeline based approach which means your application will be considered across all of our open EM positions. We use the interview process to assess your strengths and we'll match you to a role that best aligns with your experience. Of course, this is a collaborative process so you can also tell us which roles you're most interested in as you progress through interviews ð We're currently hiring across Platform, Core App, and Expansion.You’ll spend your time:Taking accountability for delivery across your squad(s), collaborating with the Technical Lead and Product Manager.Actively fostering a high bar for engineering excellence within your teams. You’re accountable for the technical outcomes your teams deliver alongside individual engineer performance and growth, so holding a high bar (and clearly articulating your expectations) is key.You’ll initially lead a group of around 7-10 engineers (depending on the role) and support, coach and develop them through their career with regular 1:1s and continuous feedback.Partner with senior engineers in your area to drive technical initiatives that raise the bar for our engineering practices.Lead on communication with stakeholders from other teams, creating focus space for engineers to do their best work.Collaborate with the wider engineering organisation to contribute to company-wide best managerial and technical practices and standards.You should apply if:While this is not a role which requires hands-on-coding, we are looking for an experienced manager who has a strong technical and delivery background and has worked as a software engineer in previous roles.We recognise that engineering managers lead in different ways, we’re looking for someone who: Is comfortable operating with ambiguous problem areas with a high degree of autonomy.It’s a bonus if you have experience working in an experimentation led environment.Has delivery experience and is able to guide the squads in achieving their outcomes.Focuses on outcomes over processes, who optimises for the highest impact and leverage.Is able to input, understand and challenge engineering decisions - but to empower the team to make those decisions themselvesHas an understanding of what good looks like for a high-performing team of engineers and ability to chart a course to get thereIs able to to coach people to achieve their goalsHas a natural ability to inspire and motivate a teamWe consider your application across all open EM roles at Monzo independent of which role you've applied for, so if you've recently applied to a similar role at Monzo and have been unsuccessful, please wait 6 months before applying again.How we work ð»:Locations & Flexible Working : Our main tech hub is in London, but our engineers live everywhere in the UK— from Brighton to the Western Isles. We value meeting in person but there’s no pressure to come into the office, even if you're nearby. We believe you'll do your best work if you are where you want to be. If you live outside of London and we ask you to come into the office, Monzo will support you with the costs. Our offices are naturally social, especially Tuesdays, Wednesdays and Thursdays, which happen to line up with our twice-weekly Monzo lunches & treat Thursdays ð½️. Teams also schedule time together often for work and play – in or around the office, or online.Set up a work schedule that delivers impact and fits your life.At Monzo, we value connections, flexibility, and wellbeing. We keep our meetings during core hours to stay connected and believe in maintaining work/life balance. You’ll be empowered to manage your work in a way that suits you and your team, giving you the freedom for children drop-offs and pick-ups, walking your dog or adventurous cat, avoiding peak commuting times or gym slots, appointments, or supporting your family in an emergency. ðWork the way that works for you with Monzo! ð¼The interview process:After an initial informal 30 min recruiting call, our interview process involves two main stages:Initial Call Interview (1 hour) You'll meet with one of our Senior Engineering Managers or Engineering Directors. They'll ask you about your previous experience, in particular people leadership, product delivery and technical leadership. They’ll ask example based questions (‘Tell me about a time when…’)Loop Stage (3 hours 30 mins) The Loop stage consists of 3 x 60 min interviews that take place over 1-2 days (depending on your availability) and one 30 minute reverse interview (more details below).The Loop is one stage, and the interviews in the Loop are:- Team and Org Management (1 hour)An example based interview with 1-2 of our engineering leaders. They’re interested to hear examples from your previous experience on the teams you’ve led, how you’ve shaped and partnered with product, and the impact you had.- System Design (1 hour)You'll partner with a Staff or Principal Engineer on a technical whiteboarding exercise.- Behavioural (1 hour)Similar to Team and Org Management, this is an example based interview with 1-2 Engineering Leaders. This interview focuses on your people leadership style and core behaviours as an Engineering Manager.- Chat with an Engineering Leader (30 mins)At Monzo, we believe interviews are a two-way street. This will be your opportunity to ask us any questions about Monzo, engineering leadership or our teams – whatever’s on your mind. All things going well, you'll have completed the hiring process ðOur average process takes around 3-4 weeks but we will always work around your availability. You’ll have the chance to speak to our recruitment team throughout the process. What’s in it for you:ð Base salary for this role is 112,000 - 145,000 + Incentive Awards tied to your performance️ We can help you relocate to the UK We can sponsor visasðWe offer flexible working with no company mandate on how often you need to come into the office. You can be London based or remote within the UK (with ad hoc visits to our London office). We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.ðLearning budget of 1,000 a year for books, training courses and conferencesAnd much more, see our full list of benefitshereWe're usually always hiring for Engineering Managers, so there's no closing date for this job.#LI-AL1 #LI-REMOTEEqual opportunities for everyoneDiversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report.We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.If you have a preferred name, please use it to apply. We don't need full or birth names at application stage ð

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!We’re not about selling products - we want to solve problems and change lives through

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!We’re not about selling products - we want to solve problems and change lives through

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!We’re not about selling products - we want to solve problems and change lives through

ð We’re on a mission to make money work for everyone.We’re waving goodbye to the complicated and confusing ways of traditional banking.After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!We’re not about selling products - we want to solve problems and change lives through Monzo ️ðLondon or Remote (UK)| | ð 42,500 - 50,000 incentive awards tied to your performance | Benefits | Hear from the team Our Finance & Anaplan Centre of Excellence TeamAs an Anaplan Support Analyst, you will play a pivotal role in driving the success of our Anaplan platform and supporting our broader Centre of Excellence (CoE). Working directly alongside our Lead Solutions Architect, Model Builders, and the FP&A team, you will act as the key engine powering daily operations—managing change requests, facilitating user training, and getting hands-on with model building activities to enhance our financial planning ecosystem.ð You’ll play a key role by…Implementing Change Requests: Managing, triaging, and delivering end-to-end Change Requests across our Anaplan models to ensure seamless business operations.Supporting Model Building: Collaborating closely with Lead Solutions Architect and Model Builders to assist in building, testing, and implementing new functionalities and enhancements.Providing Training & Supporting End Users: Designing and delivering engaging training sessions and documentation to upskill end-users across FP&A and Finance Business Partner teams.Maintaining & Optimising Models: Maintaining data integrity, managing user access, monitoring model performance, and troubleshooting issues as they arise.ð We’d love to hear from you if you have…Anaplan Expertise: Hands-on experience supporting and maintaining Anaplan workspaces/models (Anaplan Level 2 Model Builder certification or equivalent is highly desirable).Managed Change Requests & Supported Systems: Proven track record handling Change Requests, user support tickets, and system enhancements in a CoE or support structure.Model Building Skills: Functional understanding of Anaplan model architecture and formula building, with the ability to assist in active model development.Experience Training Users: Strong communication and facilitation skills, with a passion for training and empowering non-technical users on Anaplan functionality.An Understanding of Finance: Solid foundational understanding of financial modelling, FP&A principles, or finance workflows.AI Tooling: Familiarity with AI tools, including the ability to write effective prompts. You should demonstrate curiosity for how AI can be used to improve processes and solve problems more effectively.Domain Experience: Banking or financial services experience is a bonus, but not essential! We will consider candidates from non-financial industriesð What’s in it for youð 42,500 - 50,000 + incentive awards tied to your performanceð We're open to distributed working within the UK, with the expectation of working from the London office on occasional basis. We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. ð 1,000 learning budget each year to use on books, training courses and conferences.ð¡ We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. Plus lots more! Read our full list of benefits.ð The application journey has 3 key stepsPhone call with Recruiter (30 mins)Technical video interview with Hiring Manager and FP&A Lead (60 mins)Partnerships interview FP&A team (30 mins)Our average process takes around 3–4 weeks, but we will always work around your availability.We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.#LI-NZ1 #LI-RemoteEqual opportunities for everyoneDiversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report.We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.If you have a preferred name, please use it to apply. We don't need full or birth names at application stage ð

Monzo: Role overview We are reshaping banking by solving real problems for customers and making money work for everyone. Over the past 10 years in the UK, our product offering has expanded from prepaid cards to personal and business bank accounts, joint accounts, accounts for 16-17 year olds, a free kids account, and credit cards. Our UK customers can save, invest, and combine their pensions with us. With smart cards, faster payments, financial education on social media, and award-winning customer service, we have a track record of creating meaningful moments for our customers. We are focused on solving problems and changing lives through Monzo. Location & benefits Cardiff, London or Remote UK | Salary £93,000 - £120,000 + incentive awards tied to performance | Benefits This role sits as part of a multidisciplinary squad, collaborating with other Machine Learning Scientists, Data Scientists, Backend Engineers, Operations specialists, Product managers, and Risk managers. You will leverage your deep experience of developing and deploying advanced Machine Learning models to: • Automatically and accurately detect suspicious user behaviours while minimising impact to genuine customers and operational costs., • Adapt quickly and appropriately to changing fraud and financial crime trends, ensuring detection systems remain performant over time., • Design machine learning solutions that scale globally. The technical approaches you take will be in your hands; we encourage experimentation and innovation. You should justify and demonstrate effectiveness along the way, ensuring the approach meets business and customer needs. What we’re doing at Monzo excites you! • You have a track record of deploying advanced Machine Learning models that tackle real business problems with demonstrable impact, preferably in a fast-moving tech company., • You're impact-driven and eager to own end-to-end work from a business problem to a production solution with measurable impact., • You have a passion for sharing knowledge and raising the technical bar across the team., • You have a self-starter mindset; you proactively identify impactful issues and opportunities and tackle them collaboratively., • Using advanced ML techniques to ensure customer money stays safe, even if their card, phone, or account is compromised, excites you., • You have extensive experience writing production Python code and a strong command of SQL. You are comfortable using them daily and keen to learn Go which is used in many backend microservices., • You have experience developing and shipping deep learning, graph-based, and/or sequence-based ML architectures to production with business impact., • You thrive when working on ambiguous problems and help your team and stakeholders resolve ambiguity., • You have strong communication skills and can explain complex topics clearly. #J-18808-Ljbffr

Job Description ROLE: Events Supervisor, Bombay Sapphire Distillery LOCATION: Laverstoke, UK REPORTING LINE: Experiential Manager WHAT DOES AN EVENTS SUPERVISOR DO? The Events Supervisor is an integral part of the Events Team. Key focus of this role is the co-ordination and execution of a full range of ad-hoc and scheduled events within a customer facing and retail business. As part of the Duty Manager team, you will support the operational delivery of events, as well as scheduled tours and experiences. You will work alongside the Business Development coordinator to promote and convert events, liaising directly with corporate and private customers, event agents, and corporate partners, using internal and external platforms for lead generation, enquiry handling, and conversion. You will also contribute to the overall sales and marketing strategy for the events business. ABOUT YOU You will be passionate about delivering exceptional customer service. You will be a team player who can adapt your way of working depending on the visitor requirements. You should have exceptional organisational and sales skills that allow you to share your passion for our product with all our consumers. RESPONSIBILITIES - WITH OUR CONSUMERS AT THE HEART YOUR KEY FOCUS WILL BE KEY ACCOUNTABILITIES AND RESPONSIBILITIES Event Coordination • Support the delivery of the Event business plans under the direction of the Experiential Manager, supporting and contributing to the events strategies for the Brand Home., • Ensure the necessary organisation and planning of events is undertaken and shared as required with the wider team, including calendar entries, staffing requirements, external suppliers (e.g. caterers), compliance permits and paperwork, and general event details (including but not limited to: room layout, menus, drink options, timings, AV, stock), • Monitoring and working within client event budgets once initial event booking budget has been finalized., • Liaise with management, Brand home, and Operations team to ensure seamless event coordination of both scheduled and ad-hoc events., • Ensure effective staffing of events utilizing the distillery team and agency staff where necessary, • Responding to event enquiries in an efficient, timely and professional manner to coordinate the conversion of enquiries/leads into event bookings, working within client budgets whilst delivering profitability and ensuring contracts are agreed and signed, and payments owed are reconciled in a timely manner., • Sourcing and contracting of event agencies, suppliers and ad-hoc contractors., • Resolving issues, problems or complaints from the client or their guests in line with policy and in a calm and positive manner., • Ensuring that setup of chairs, tables, stages, decorations, or other equipment is in accordance with client requirements and with safety standards and regulations., • Working with catering partners to ensure quality of food, drink, and service in accordance with Bombay Sapphire brand standards and event terms., • Supervision of each event or ensuring that events are suitably supervised in your absence., • Book and liaise with external suppliers, communicating any special requirements., • Ensure that we have all correct documentation from external suppliers including risk assessments and method statements in advance of all events and ensure that all Health & Safety regulations are followed such as Permits and Inductions., • Ensure all food hygiene and HACCP compliance is maintained and adhered to both from Internal and External Catering. Compile and send confirmation packs to clients. This will include itineraries and details of our T&Cs (including Social Responsibility, Noise Management and Terms of Hire), • Create a running order and checklist for larger events., • Greeting guests on arrival and ensuring any last-minute changes are communicated appropriately., • Monitoring service levels/quality standards of all external staff, catering, and equipment as well as Bombay Sapphire Distillery employees to ensure level of service matches the brand., • Feedback on levels of service as appropriate both internally and externally., • Managing events inventory to ensure adequate supplies for all event types. Sales • Contribute to the development of new event ideas and formats to drive new business and revenue., • Assisting Business Development Co-Ordinator with ad-hoc event sales work., • Creation of associated promotional and event marketing material where appropriate., • Contribute into the sales and marketing strategy for events., • Following up on leads and proactively promoting and selling the Distillery as a Venue for events. Maintaining an excellent conversion rating and seeking ways to improve this. Administration • Creating accounts and updating event management software/CRM, ensuring information is up to date and there is obvious business continuity., • Cost-management with client and payment processing in conjunction with the Administrator., • Input and update event information and produce event reports through management software system., • Input into quarterly meetings as requested by the Operations Manager or Events Manager., • Distribute, feed into, and monitor feedback system for all events., • Compile and send out confirmation packs and other collateral or media as required to confirmed clients. Staff Coordination • Working with Department Managers to coordinate regular and temporary event staff from within the current distillery staff., • On-site management of event staff, contractors, and agencies for each event. General duties • Contribute to the ongoing site development plan – assisting with any capex developments relating to Events., • Represent the BH at trade events, local sponsorship/community events and other offsite events requiring brand presence, where required, • Contribute to the implementation of the site marketing strategy with an event focus., • Be part of the Duty manager rota to be responsible for the running of site on rotation to include evenings and weekends, • To advise and assist colleagues and managers with the organisation and smooth operation of any functions or events taking place within the business., • To build and maintain relationships with key stakeholders of the Company including any agencies with whom we work., • Maintain a smart appearance, with good personal presentation and conduct., • To do any other reasonable duty as required by the Management Team, in accordance with the needs of the business., • Must be prepared to work flexible hours according to the business requirements, including evenings, weekends and public holidays.

A leading recruitment agency in Cardiff is seeking a Welsh Speaking Customer Service Advisor to join their public sector client's Contact Centre team. You will provide high-quality support through phone, email, and social media, ensuring a positive customer experience. The role requires fluency in W

The Royal Mint in Llantrisant, CF72 8YT, is seeking a Customer Service Advisor to join its team. You will manage inquiries across social media, web, phone, live chat and email, delivering outstanding service and solving customer issues. You will represent the brand, collaborate with various departme

Starling Bank is seeking a Customer Service Team Lead in Cardiff to drive a high-performing service culture within a hybrid work model. You will lead daily operations, coach staff, and ensure outstanding customer interactions across phone, email, live chat and social media, while maintaining strong

Join a diverse, values-driven team delivering exceptional customer experiences. The Royal Mint in Llantrisant, CF72 8YT, is seeking a Customer Service Advisor to manage inquiries across social media, web, phone, live chat, and email. You will solve problems, provide practical advice, and deliver out

Design Estimator Swansea 28585/610 £28,000 - £32,000 plus bonus, pension and more. Benefits Package: A starting salary of between £28,000 - £32,000 Annual bonus scheme Company pension scheme 22 days holidays plus bank holidays Part of a large International Group, this successful manufacturer leads the way in R&D and solutions to industry. The business has developed over 150 variations are experiencing excellent progress in the market. They have exciting growth plans to double the turnover over the next 5 years and they are currently looking for a Design Estimator to support this. Role & Responsibilities: Produce accurate 2D AutoCAD drawings to accompany customer quotations Proactively handle customer enquiries received by phone, email, website contact forms and social media Understand customer requirements by asking the right questions and providing knowledgeable advice Produce accurate and commercially appropriate quotations Recommend suitable products and solutions based on customer requirements, specification and budget Follow up quotations proactively, developing customer relationships and working to improve conversion rates Knowledge, Skills & Experience: Previous experience in an estimating, technical sales, customer service or similar customer-facing role Experience within a manufacturing or construction related environment Strong verbal and written communication skills with the ability to build rapport with customers Experience using AutoCAD 2D and the ability to produce clear, accurate technical drawings Good understanding of technical drawings and an appreciation of manufacturing processes INDENM If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business

When someone needs help with their banking, the quality of the support they receive can make all the difference. As a Customer Service Advisor, you’ll be the person customers turn to for clear answers, practical solutions and reassurance, taking ownership of queries across phone and digital channels. This is a varied role where you’ll solve problems rather than simply pass them on. You’ll have the opportunity to improve the experience customers receive, contribute ideas that make processes work better and, following your initial training, benefit from hybrid working. Working hours: 37.5 hrs working a night shift from 8pm-7.15am 4 days per week on and 4 days off. After training candidates are required to work 1 evening per fortnight in office and the rest remote. What’s in it for you Salary of £28,000 per annum. Hybrid working following five weeks of full-time onsite training. A varied position handling enquiries across telephone, email, live chat and social media. The opportunity to take genuine ownership of queries and see issues through to resolution. The chance to contribute ideas that improve processes, workflows and the experience customers receive. A role within the banking sector where the support you provide has a direct impact on customers. Your responsibilities as Customer Service Advisor Handle enquiries across telephone, email, live chat and social media, providing clear and accurate support. Take ownership of queries and work towards effective resolutions without unnecessary delays. Manage complaints professionally, resolving issues where possible and escalating when appropriate. Identify recurring issues and suggest practical improvements to processes, procedures and workflows. Support continuous improvement activity designed to raise service standards. Work across multiple systems and communication channels while maintaining accurate information. What we’re looking for in a Customer Service Advisor Previous experience supporting customers is essential. Confident telephone-based communication skills, with experience across digital channels beneficial. Strong written and verbal communication skills. Experience handling difficult enquiries or complaints and working towards appropriate resolutions. Competent IT skills with the ability to work across multiple systems and applications; contact centre experience would be beneficial but is not essential. You’ll complete five weeks of full-time onsite training before moving to a hybrid working model. If you’re looking for a Customer Service Advisor position where you can solve real problems, take ownership and make a visible difference to the people you support, apply today. Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to

When someone needs help with their banking, the quality of the support they receive can make all the difference. As a Customer Service Advisor, you’ll be the person customers turn to for clear answers, practical solutions and reassurance, taking ownership of queries across phone and digital channels. This is a varied role where you’ll solve problems rather than simply pass them on. You’ll have the opportunity to improve the experience customers receive, contribute ideas that make processes work better and, following your initial training, benefit from hybrid working. Working hours: 30 hours per week on a three-week twilight rotation. All working shifts are 5pm–1.30am: Week 1: Monday, Tuesday, Wednesday, Friday and Saturday Week 2: Monday, Thursday and Friday Week 3: Monday, Tuesday, Wednesday and Sunday The three-week rotation then repeats. What’s in it for you Salary of £24,000 per annum for a 30-hour contract, with an FTE salary of up to £28,000. Hybrid working following five weeks of full-time onsite training. A varied position handling enquiries across telephone, email, live chat and social media. The opportunity to take genuine ownership of queries and see issues through to resolution. The chance to contribute ideas that improve processes, workflows and the experience customers receive. A role within the banking sector where the support you provide has a direct impact on customers. Your responsibilities as Customer Service Advisor Handle enquiries across telephone, email, live chat and social media, providing clear and accurate support. Take ownership of queries and work towards effective resolutions without unnecessary delays. Manage complaints professionally, resolving issues where possible and escalating when appropriate. Identify recurring issues and suggest practical improvements to processes, procedures and workflows. Support continuous improvement activity designed to raise service standards. Work across multiple systems and communication channels while maintaining accurate information. What we’re looking for in a Customer Service Advisor Previous experience supporting customers is essential. Confident telephone-based communication skills, with experience across digital channels beneficial. Strong written and verbal communication skills. Experience handling difficult enquiries or complaints and working towards appropriate resolutions. Competent IT skills with the ability to work across multiple systems and applications; contact centre experience would be beneficial but is not essential. You’ll complete five weeks of full-time onsite training before moving to a hybrid working model. If you’re looking for a Customer Service Advisor position where you can solve real problems, take ownership and make a visible difference to the people you support, apply today. Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedic

Work within the Councils estate of buildings undertaking cleaning duties as directed by line manager in accordance with the practices and procedures of the service.

Employee of the Month' rewards and Long Service Awards'.

Work within the Councils estate of buildings undertaking cleaning duties as directed by line manager in accordance with the practices and procedures of the service.

The Activities Assistant role involves helping us to deliver an entertainment and activities programme that covers a wide range of pastimes, social activities, outings and events. Employee of the Month' rewards and Long Service Awards'.

Wellbeing initiatives and Occupational Health services.

Employee of the Month' rewards and Long Service Awards'.

Someone approachable, professional, and customer focused. We’re proud of our award-winning service, recognised with:. Supporting service improvements through our “Find it Clean, Keep it Clean” ethos.

Employee of the Month' rewards and Long Service Awards'.

Begeisterung f r exzellenten Kundenservice hat.

Please note- Rate of pay advertised is inclusive of 12.This is a casual, part-time role offering flexible working.As a Bank Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs.Keeping the home clea

Has an overall passion for customer service.

Heeft eerdere ervaring met het managen van een team onder leiding van een klantenservice. Een algemene passie voor klantenservice. Samen met het managementteam leid en begeleid je het receptieteam om uitmuntende service te bieden aan al onze leden, of dit nu face-to-face is of via telefonische vrage

Role Overview As Activities Coordinator, you will play a key role in enhancing daily life by delivering engaging, meaningful and person centred activities that promote wellbeing, independence and social interaction. Serenita Care Home is a well established service in Weston-super-Mare, set within a

What Youll Get Weekly pay (every Friday) Guaranteed hours no wasted travel or waiting time Paid mileage on top of hourly pay Flexible shifts to suit your lifestyle mornings, evenings, weekends Paid induction and free refresher training Career progression into Senior Carer, Team Leader and more Fre

As a Warehouse Operative for Ocado Logistics, you are at the heart of preparing orders for customers. You'll be loading individual totes into frames which are then loaded into our delivery vans for our customers. Up to 7% matched pension contributions after three months of service.

Position:Warehouse Operative Contract?Type: Permanent.Location:Exeter Shift:Nights / Mon - Fri 01:00am - 09:30am Hourly rate: £12.Join the UKs premier parcel delivery company AtEVRiPremium, A network of DHL we lead the way in delivery, and always on the lookout for new talent!Weremarket leaders and