Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Bar Assistant Manager! YOUR MISSION: - You will be part of a BIG MAMMA Bar team! - You will be managing the daily operations of the bar alongside the Bar Manager. - You will delegate tasks, coach and support the team, run services, lead briefings, onboard new team members, train the team and more! - You will participate in monthly inventory, assist with ordering and implement seasonal menu changes. - You will maintain health and safety standards and maintain cleanliness and organisation behind the bar. - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent customer service, communication and leadership skills - Expert bar knowledge including classic cocktails - Previous experience as a bar supervisor/assistant bar manager in a fast paced environment - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - £ 17.21 per hour + Tronc Point - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Wagestream: Financial Well-Being platform that allows you to access your wages between paydays - Regular training \& growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma $17.21 / hour
Immediate Start No Experience required! Due to budget increases and client expansion, we are looking for indiviuals who want to be the part of our growing direct marketing company. We are looking for: • Ambitious • Friendly • Willingness to learn • Reliable • Trustworthy Here at MITI Promotions we specialise in connecting brands with customers. What we offer:- • Weekly paid uncapped earnings • Exciting and fun environment with progression • Coaching experience to nourish your customer service skills • Multiple travel opportunities Can you afford to miss out on this opportunity? What's involved:- • Speaking and onboarding new customers through a field based residential campaign • Using excellent customer service skills along with all the product and sales coaching • Filling out simple online forms • Building your own team • Networking with different marketing companies nationally and internationally If you are looking for an immediate start, APPLY NOW, and our recruitment team will be in touch soon. The applicants who have an experience in customer service, customer sales representative, direct sales, customer service assistant, sales assistant, customer representation, sales and marketing, sales adviser, customer service role and retail are also eligible to apply for this role.
At Kaizen Promotions, we believe in continuous improvement and delivering excellence. As a leading marketing and promotions company, we specialize in face-to-face customer engagement to help our clients grow their customer base and brand presence. We’re driven by integrity, energy, and results—and we’re looking for individuals who share the same passion. Role Overview: We are seeking motivated and personable Sales and Customer Service Representatives to join our dynamic team. In this door-to-door role, you'll be the face of Kaizen Promotions, engaging directly with potential customers, representing our clients' products or services, and providing excellent service and support. What We Offer: Full training and ongoing support Uncapped earning potential with commissions and bonuses Career progression opportunities for top performers A fun, energetic, and team-oriented environment Recognition and rewards for hard work What We’re Looking For: Excellent communication and interpersonal skills Positive attitude, resilience, and a strong work ethic Self-motivated and target-driven Customer-focused mindset Previous sales or customer service experience is an asset (but not required) Must be comfortable with outdoor, face-to-face interaction
Full Job Description We are looking for a talented, passionate, and experienced General Manager for a stunning store . Our General Managers are key in implementing fantastic standards, maximizing sales, recruiting and delivering fantastic customer and team experiences every day. You will also gain relevant skills and knowledge that can lead to further progression and opportunities. • Manage daily operation of the restaurant including overseeing staff, customer service and ensuring quality of product and service. • Develop and implement strategies to maximize profitability and maintain financial goals. • Maintain inventory and order supplies as needed. • Ensure compliance with health and safety regulations and company policies. • Responsible for monitoring service and product standards to maintain the quality of the restaurant. • Ensuring the restaurant is always organized to meet the business demands, with particular attention given to service and guest satisfaction. • Overseeing all aspects of team training and recruitment • Carrying out all opening and closing procedures • Oversees food hygiene and health and safety requirements within the restaurant. If you have previous retail management experience and a passion for food and customer service, apply now! Job Types: Full-time, Permanent Salary: From £36k per year Benefits: - Monday to Sunday ( some opening and some closing shifts) - Company events - Free food - £13.00 per hour :
Job Overview 99P Recycling Limited is one of the leading plastic recycling companies in the UK, with a solid business foundation in the local market and a continuously expanding global partnership network. The company was founded in 2007 in Manchester, focusing on environmental compliance, responsible operations, and customer service. Our mission is to turn "waste into resource" and contribute to building a cleaner and more sustainable circular economy. We are recruiting a Business Development Manager, responsible for exploring new trading opportunities, establishing and maintaining strong B2B client relationships, promoting the growth of our plastic recycling business in the UK, and supporting global expansion at the appropriate time. The ideal candidate should have extensive experience in business development, excellent client communication skills, and the ability to provide customized recycling solutions based on client needs and regulatory requirements. This position will be directly involved in the company's commercial development and contribute to advancing both a sustainable future and the company’s global progress Key Responsibilities · Develop and maintain B2B clients in the UK, including companies in manufacturing, packaging, logistics, and large commercial real estate sectors that require plastic recycling services; · Customise plastic recycling solutions based on client needs, including service plans, pricing structures, and compliance support; · Collaborate with the internal operations team to ensure effective implementation of client solutions; · Participate in business development along the plastic recycling industry chain, including raw material sourcing, recycling technology service providers, and policy-driven partnerships; · Represent the company in local industry events and exhibitions in the UK to enhance brand awareness; · Handle daily business communications, contract negotiations, and client relationship management to ensure smooth and efficient cooperation; · Prepare market research and business development analysis reports to provide data support and strategic recommendations to management. · Support the company's continued international expansion by developing and managing overseas client relationships, including those from mainland China and other regions, to drive cross-border cooperation and business growth. Who We’re Looking For · Bachelor's degree or above, preferably in Marketing, Environmental Science, Business Management, Finance, or related fields; · Over 8 years of B2B business development experience; · Excellent client communication and business negotiation skills, with a strong ability to build and maintain long-term client relationships; · Capable of efficient cross-departmental collaboration and independently driving project progress; · Understanding of the environmental protection industry; · Language skills: Fluent in English. Proficiency in Mandarin for professional communication will be a plus, as it supports more effective engagement with Chinese-speaking clients, suppliers, or partners, and contributes to potential future expansion in Asia; · Proficient in office software such as Excel, PowerPoint, and CRM systems.
Job Summary We are seeking a skilled Shop Supervisor to oversee our retail operations, ensuring smooth day-to-day running of the shop. The ideal candidate will have strong leadership abilities and a passion for delivering excellent customer service. You will have to monitor sales activities to ensure that customers receive satisfactory service and quality goods. will be responsible to reconcile cash receipts, inventory-taking, or in performing services for customers. liable to enforce safety, health, and security rules. Implement measures to avoid stock damage and theft, monitoring displays, and product defects. It is also vital to investigate market trends, and addressing customers requests and complaints. good understanding of marketing, sales, and also possess a strong understanding of the retail shop industry, supervisory skills, knowledge of consumer trends, and competency in retail management. Familiarity with applicable rules and regulations is also vital Responsibilities - Supervise and coordinate shop staff, providing guidance and support as needed - Manage inventory levels and order stock when necessary - Monitor sales performance and implement strategies to drive sales growth - Ensure the shop is clean, organised, and visually appealing at all times - Handle customer inquiries, resolve issues, and process transactions - Train new employees on shop procedures and product knowledge - New and alternate vendor and product developments to increase products portfolio to enable business venture for handling dynamic needs of customers - Proven experience in a supervisory or managerial role, preferably in a retail environment - Strong leadership skills with the ability to motivate and develop a team - Excellent communication and interpersonal abilities - Proficiency in sales management and inventory control - Bilingual proficiency is advantageous - Familiarity with phone etiquette and administrative tasks - Join our team as a Shop Supervisor and take the next step in your retail career! - Job Type: Full-time - Pay: £31,000.00-£39,000.00 per year - Education: - GCSE or equivalent (preferred) - Experience: - Retail sales: 3 year (preferred) - Supervising experience: 2 year (preferred) - Customer service: 1 year (preferred) - Retail management: 1 year (preferred) - Management: 1 year (preferred)
Job Overview As a Marketing Executive, you will play a vital role in promoting the company’s educational services and study tour programmes to Chinese-speaking audiences. Fluency in Mandarin is essential, as you will be responsible for developing and implementing digital marketing campaigns, managing social media channels, and producing engaging content in both English and Chinese. You will also collaborate with influencers and partner institutions to drive brand visibility. Your work will directly contribute to student recruitment, event success, and the company’s continued expansion in both the UK and China markets. Key Responsibilities - Identify, contact, and establish partnerships with local collaborators in the UK. - Create promotional materials including brochures, social media posts, and event posters. - Promote the company’s brand to UK partners through marketing materials and digital channels to attract more collaboration opportunities. - Design and implement multi-channel marketing campaigns to promote UK-based study tours, summer camps, and international student services. - Collaborate with the sales and other internal teams to transform services such as study tours and art training into clear and engaging digital content. - Produce and manage promotional content on platforms such as LinkedIn, Xiaohongshu, TikTok, and Instagram, focusing on enhancing brand awareness and lead generation. - Monitor and analyze marketing data, ad performance, and user behavior to optimize campaigns, reduce acquisition costs, and increase conversion rates. Who We’re Looking For (Qualifications, Experience, and Skills) Qualifications & Experience: - A bachelor’s degree in Marketing, Communications, Media, or a related field. - At least 2 years experience in digital content creation, campaign planning, and marketing analytics. - Previous exposure to the UK and Chinese education systems, or international student marketing, is desirable. - Familiarity with the UK student onboarding, and summer programme logistics is a plus. Skills: - Bilingual fluency in Mandarin and English is essential. - Proficiency in design and content tools such as Adobe Photoshop (PS), Premiere (PR), InDesign, Xmind, and Microsoft Office. - Creative and detail-oriented, with strong storytelling and audience-targeting skills. - Excellent communication, collaboration, and time-management abilities. - Culturally sensitive and experienced in engaging both Chinese and UK audiences.
As a Digital Marketing Specialist, you will be instrumental in driving our online marketing strategies and enhancing brand visibility. Reporting to the Director, your core skills in marketing and communication will be essential in executing campaigns across various platforms. You will leverage your skills in Google Ads, SEO, and social media management to optimise our digital presence. Join us to make a significant impact in a fast-evolving digital landscape. Key Responsibilities: - Develop and execute digital marketing campaigns across platforms, including Google Ads, Facebook, Instagram, LinkedIn. - Manage SEO/SEM strategies to improve search engine rankings and website performance. - Analyze performance data and prepare weekly/monthly reports using tools like Google Analytics and Meta Ads Manager. - Create and manage content calendars for email marketing, blogs, and social media. - Optimise marketing automation and lead-nurturing processes through email, content, and social channels. - Stay updated with the latest digital marketing trends and best practices. Qualifications - Strong marketing and communication skills. - Proficiency in Google Ads and SEO strategies. - Excellent analytical and copywriting abilities. - Fluent in English, with strong IT skills. - Minimum Bachelor's degree needed. Job Types: Full-time, Permanent Pay: £32,000.00-£34,000.00 per year Additional pay: - Bonus scheme - Performance bonus - Yearly bonus Schedule: - Day shift - Monday to Friday Education: Bachelor's (preferred) Experience: SEO: 2 years (preferred)
• Liaised with clients to understand project objectives, recommend appropriate media amd establish realistic timelines for successful project execution. • Conducted in-depth market and competitor analysis to develop innovative, cost-effective design strategies tailored to branding and marketing objectives. • Created and presented comprehensive design proposals, including color palettes and digital mockups to communicate visual concepts effectively. • Developed high-impact visual content for Logos, Digital Signage, Freestanding Digital Posters, Outdoor Advertising, and Amazon-focused campaigns—including Listing Images, A+ Content, Storefront Visuals, Brand Story Images, Sponsored Brand Campaign Assets, Seller Profile Images, and Brand Posts, ensuring alignment with content restrictions of Amazon. • Designed and managed production of a wide range of marketing materials such as brochures, signboards, leaflets, social media graphics, and exhibition stands. • Prepared detailed specifications and technical documentation to support flawless production and realization of design projects. • Oversaw project delivery, maintaining high standards of quality, consistency with brand guidelines, and adherence to client expectations and timelines.
Are you passionate about delivering exceptional hospitality and culinary experiences? L'Antica Pizzeria da Michele is seeking dedicated individuals to join our team in both Front of House roles. We're currently hiring for the following position: Waitr/waitress Requirements: Previous experience in hospitality and customer service. Good knowledge of the English language. Ability to work in a fast-paced environment Positive attitude and passion for hospitality Responsability: Greet guests warmly and seat them Take orders and serve food and drinks promptly Ensure guests have a great experience Maintain a clean and organized front of house area Perks: Competitive pay and tips Opportunities for growth Employee discounts At L' Antica Pizzeria da Michele, we pride ourselves on providing authentic Italian cuisine in a warm and welcoming atmosphere. If you're enthusiastic, reliable, and eager to be a part of a dynamic team, we'd love to hear from you! To apply, please attach your CV. We look forward to receiving your application and reviewing your qualifications!
E-commerce Customer Service Manager – Key Duties 1. Policy & Procedure Development 2. Designs platform-specific policies (e.g., Amazon/Ebay/TikTok Shop returns, refunds, seller-buyer disputes). 3. Implements automated workflows (e.g., chatbots, responses) for common issues like order tracking, cancellations, and returns. 4. Ensures compliance with marketplace rules (e.g., Amazon’s A-to-Z Guarantee, eBay Money Back Guarantee). 5. Team Coordination & Supervision 6. Manages remote or hybrid support teams handling emails, live chat, and social media inquiries. 7. Monitors KPIs (response time, resolution rate, CSAT) to meet marketplace performance standards. 8. Trains agents on e-commerce tools (e.g., Shopify, Zendesk, Seller Central). 9. Customer Feedback & Escalation Handling 10. Analyzes negative reviews, chargebacks, and disputes to identify trends (e.g., late shipments, counterfeit claims). 11. Works with logistics, sellers, and marketplace reps to resolve high-priority cases (e.g., lost packages, counterfeit claims). 12. Uses sentiment analysis tools to track customer satisfaction trends. 13. Cross-Functional Service Improvements 14. Collaborates with Supply Chain to reduce delivery delays (e.g., coordinating with 3PLs). 15. Advises Product Listings Team on fixing misleading descriptions or images causing returns. 16. Shares insights with Marketing to adjust promotions that lead to unrealistic customer expectations. 17. Help & Advisory Services 18. Optimizes self-service options (FAQs, automated refund systems). 19. Coordinates 24/7 multilingual support for global marketplaces. 20. Implements post-purchase engagement (e.g., follow-up emails, review solicitation). E-commerce Specific Skills ✔ Platform Expertise – Knows Amazon Seller Central, eBay Seller Hub, or TikTok Shop policies. ✔ Tech-Savvy – Familiar with CRM tools (Gorgias, Freshdesk), order management systems, and AI chatbots. ✔ Data-Driven – Uses analytics (e.g., returns rate, NPS) to drive decisions. ✔ Crisis Management – Handles viral complaints (e.g., TikTok backlash) or mass order issues (e.g., holiday delays).