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We are looking for a conscientious, and fully qualified Electrical Qualifying Supervisor to join our dedicated trades team covering our social housing contract in the West Midlands. \n Due to the nature of our works, working within residential properties, you will be passionate about delivering an exceptional customer service, understanding the positive impact and difference you are making to people’s homes. \n At Ian Williams, we offer more than just a job! we provide a secure, supportive environment where you’re fairly rewarded and can truly belong. \n Competitive basic salary of £44,656 with the potential to earn up to £48,712 \n Your hard work will always be recognised and rewarded: \n\n • Weekly pay with a guaranteed 39 hour week and annual reviews\n, • Productivity bonuses, plus call out and overtime pay\n, • Company van, fuel card, and travel expenses\n, • Uniform and PPE provided, no charge\n, • 31 days paid holiday (including bank holidays)\n, • Pension contributions to support your future\n, • Life Insurance, covering you on and off site\n, • Health and wellbeing support via Lighthouse Charity\n, • Additional perks like supplier discounts and more!\n, • other benefits including preferred supplier discounts and much more!\n\n The Electrical Qualifying Supervisor role: \n\n • Complete on-going electrical testing (EICRs) and repairs within occupied residential properties\n, • As an EQS you will also be responsible for checking and signing off electrical certification conducted by the other electricians as well as notifying building control of any new installation works.\n, • Ensuring installations of works surrounding kitchens & bathrooms are completed to a quality standard and post inspections are completed.\n, • Validation on electrical repairs, small works, and test & inspections \n\n What will you bring as an Electrical Qualifying Supervisor? \n\n • Qualified to an NVQ level 3 Electrical Installation, and AM2 is essential.\n, • 2391 - Testing and Inspection is essential\n, • 18th Edition Wiring Regulations is essential.\n, • Experience working within a domestic environment, and comfortable working within occupied residential properties.\n, • Flexibility and a can-do attitude, with the occasional requirement to be part of our on-call rota for emergency out of hours electrical work.\n, • Strong customer facing skills are essential, as you often be the face of the business from our customers perspective\n, • A full UK Driving License is essential for this role.\n\n About Ian Williams Ltd: \n Explore more about us via our website and social media platforms including LinkedIn, Facebook, Indeed, and Glassdoor. \n All successful applicants will undergo a DBS criminal records check, and we fully comply with the Rehabilitation of Offenders Act and the DBS Code of Practice. \n Ian Williams is proud to be an equal opportunity employer, committed to diversity, inclusion, and fairness across all characteristics. \n We reserve the right to shortlist candidates prior to the closing date. \n Applicant details will be used solely for recruitment purposes, please refer to our Candidate Privacy Notice on our website. We kindly ask agencies not to contact us regarding this vacancy. If we require additional support, we will engage with you. \n We are delighted to have strong relationships with our preferred agencies, therefore we politely request no agencies engage with us in regards to this position.

Job Title: Sales & Marketing Administrator \n Duration: Permanent / Full Time (flexible working hours) \n Location: Solihull (or Chepstow), UK (Hybrid) \n Responsible to: Group Marketing Manager / Chief Growth Officer-Sales \n \n Job function \n The Solution Sales & Marketing Administrator will play a pivotal role in supporting the commercial success of TXO's Solutions & Services business. \n \n Working closely with Sales, Marketing, Engineering and Operations teams, you'll coordinate marketing campaigns, prepare customer proposals, maintain CRM data, support lead generation activities, organise customer events, and ensure our sales processes run efficiently. \n \n This role is ideal for someone who enjoys working across multiple projects, has excellent attention to detail and wants to develop a career within technology sales and marketing. \n \n Specific responsibilities \n The following outlines the primary areas of responsibility. Additional responsibilities or functions may be required as necessary to support the business. \n \n Sales Administration \n\n • Support the Solutions Sales team with day-to-day administrative activities.\n, • Prepare customer facing proposals, presentations and documentation.\n, • Support creation and maintenance of Solutions Sales opportunities with daily/weekly updates to Sales Lead, ISAM Lead & CGO with HubSpot CRM.\n, • Produce any required weekly reports and KPI dashboards.\n, • Coordinate customer meetings, agendas and follow-up actions.\n, • Support Account Planning Meetings with all Global Account Director, managing Actions Log, acting as the interface with Marketing/Comms and Sales to ensure actions completed on-time and information provided to customers.\n, • Support with Sales All Hands & Lunch and Learn internal communications with the co-ordination of attendees, speakers/presenters\n, • Assist with contract administration and document management.\n, • Track customer renewals and commercial opportunities.\n\n \n Marketing Support \n\n • Coordinate marketing campaigns alongside the Group Marketing team.\n, • Assist with email marketing campaigns and customer communications.\n, • Update website content and marketing collateral where required.\n, • Manage case studies, brochures and product information.\n, • Coordinate social media content for the Solutions business.\n, • Organise webinars, exhibitions and customer events.\n, • Maintain mailing lists and marketing databases.\n, • Support branding and campaign consistency across all customer touchpoints.\n\n \n Lead Generation Support \n\n • Assist with inbound enquiry management.\n, • Conduct basic market research and competitor analysis.\n, • Identify potential target customers across telecoms, enterprise and technology sectors.\n, • Support outbound sales campaigns.\n, • Monitor campaign performance and report on results.\n\n \n Commercial Support \n\n • Produce customer presentations using Microsoft PowerPoint.\n, • Assist with bid submissions and tender documentation.\n, • Coordinate internal approval processes.\n, • Maintain pricing documentation.\n, • Support forecasting activities.\n, • Generate monthly sales performance reports.\n\n \n Customer Experience \n\n • Act as a first point of contact for customer enquiries.\n, • Coordinate customer communications.\n, • Ensure excellent customer service throughout the sales cycle.\n, • Work collaboratively with Engineering, Operations and Finance teams to deliver outstanding customer experiences.\n\n \n About you \n Essential \n\n • Previous experience in a Sales Administrator, Commercial Administrator, Marketing Administrator or Sales Support role.\n, • Excellent organisational and administrative skills.\n, • Strong Microsoft Office skills (Excel, Word and PowerPoint).\n, • Experience using CRM systems (HubSpot, Salesforce or similar).\n, • Excellent written and verbal communication skills.\n, • Ability to manage multiple priorities simultaneously.\n, • High attention to detail.\n, • Commercial awareness.\n, • Strong interpersonal skills.\n, • Self-motivated with a proactive approach.\n\n \n Desirable \n\n • Experience within telecommunications, technology, IT or engineering industries.\n, • Previous marketing administration experience.\n, • Knowledge of digital marketing platforms.\n, • Experience supporting exhibitions or events.\n, • Basic graphic design skills (Canva or Adobe Creative Suite).\n, • Experience using ERP systems.\n, • Understanding of sustainability or circular economy principles.\n\n \n Qualifications \n\n • GCSE (or equivalent) including English and Mathematics.\n, • Business Administration, Marketing or related qualification desirable.\n, • CIM qualification (or working towards) advantageous.\n\n \n Rewards \n\n • Competitive basic salary\n, • Life insurance\n, • Company pension\n, • 25 days holiday (plus bank holidays)\n, • Employee assistance programme\n, • Company events\n, • Cycle to work scheme\n, • Life insurance\n, • On-site free parking\n, • Hybrid working\n

Are you ready to drive revenue growth and build lasting customer relationships? Hudson Lifting has an exciting Business Development Manager opportunity!Location: Birmingham, B37 7HESalary: Competitive + BonusHours: Full Time, PermanentReporting to: Depot Manager/Regional Branch ManagerAbout Us:Hudson Lifting is an award-winning provider of lifting equipment and services, known for offering bespoke solutions and products of the highest quality. Our collaborations with top brands like Tractel, Genie, Gunnebo, Hi-Force, and many more mean we offer the best in the business. We are committed to maintaining ISO 9001 and ISO 14001 standards to deliver the quality and reliability our customers expect.At Hudson Lifting,werecommitted to providinginnovative lifting solutionsand exceptional service to our clients across London and the surrounding counties. With over40 years of experience,weveearned a reputation for offeringhigh-quality equipmentandunmatched customer service. We care about our people, our clients, and the environment, andwereproud to foster a supportive, inclusive work culture.With a strong foundation and a forward-thinking approach, our vision is to become the leading provider of lifting solutions in the UK and we want you to be part of that journey!Business Development Manager - About the Role:Hudson Lifting Limited are looking for an ambitious and customer-focused Business Development Manager to join our growing team.This is a fantastic opportunity for a motivated sales professional who enjoys building strong customer relationships, identifying new business opportunities, and driving revenue growth.You'll be responsible for developing existing customer accounts, seeking out new opportunities, and promoting our products and services to maximise sales performance. Working closely with our sales and marketing teams, you'll play a key role in helping us achieve our growth ambitions.Business Development Manager - Key Responsibilities:- Build and maintain strong relationships with existing and prospective customers- Visit customers regularly to understand their needs and identify opportunities for growth- Maximise sales opportunities within existing accounts- Identify and secure new business opportunities- Develop and convert dormant and zero-spend accounts- Research trade publications and industry news to identify upcoming projects and opportunities- Promote monthly offers, new products, and services- Deliver against an 8-week contact plan, including cold calling and prospecting activities- Conduct customer mailshots and follow-up calls to generate business opportunities- Work collaboratively with the Marketing team to develop social media content and marketing collateral- Represent and promote the company's values, culture, and reputation at all times- Maintain accurate customer and prospect recordsBusiness Development Manager - What We're Looking For- Proven experience in sales, account management, or business development- Strong relationship-building and customer engagement skills with excellent communication and negotiation abilities- Self-motivated, commercially aware, and proactive in identifying opportunities- Full, clean driving licence and ability to work independently- Strong organisational and planning skills- Customer-focused, solution-oriented approach with ability to build rapport quickly- Personable, professional, and approachable with a positive "can-do" mindset- Desirable: industry knowledge, CRM system experience, or understanding of marketing and social mediaWhy join us?- Competitive salary and bonus scheme- Company vehicle/car allowance (if applicable)- 25 Days Annual Leave plus 8 Bank Holidays- Pension scheme- Death inservice benefitfor added peace of mind.- Company uniformandPPEprovided.- Access to anEmployee Assistance Programmefor your well-being.- Continuous trainingand career development opportunities to help you grow with us.- Supportive and collaborative working environmentApply Today:Hudson Lifting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you need any reasonable adjustments to attend an interview, please let usknow, andwellbe happy to accommodate.If you are an enthusiastic sales professional who thrives on building relationships, winning new business, and delivering exceptional customer service, we'd love to hear from you.To submit your CV for this Business Development Manager click Apply now!TPBN1_UKTJ

Sales & Marketing Administrator An organised and varied role combining customer order administration, sales support, logistics coordination and digital marketing within a busy manufacturing business. Role Summary We are looking for an organised and proactive Sales & Marketing Administrator to support the day-to-day commercial activities. This is a varied role combining sales administration, customer service, order coordination, logistics support and digital marketing. The successful candidate will work closely with customers and colleagues across Sales, Production, Accounts and Management. Alongside the core administration responsibilities, the role will also support the company's marketing activity, including social media, email newsletters and online content. Key Responsibilities Respond to customer enquiries by telephone and email. Prepare quotations, Sales Orders and associated documentation. Maintain accurate customer and order records using Sage, CIM50 and internal systems. Coordinate orders with Production and monitor progress against deadlines. Support payment monitoring, delivery arrangements, customer collections and dispatch. Liaise with couriers, suppliers and other external partners. Maintain key operational spreadsheets and management reports. Provide Purchasing cover when required. Produce the company's monthly Mailchimp newsletter. Manage and regularly update company social media channels including Instagram, Facebook and YouTube. Create engaging posts, photographs and video content. Promote products, projects, events and company news. Help develop the company's online profile and audience engagement. Support general Sales office administration and continuous improvement of processes. Attend the companies trades shows, when required, currently 3 per year. Person Specification Essential We are looking for someone with: Strong organisation and attention to detail. Confident written and verbal communication skills. Good customer-service skills. Competence using Microsoft Office, particularly Outlook and Excel. Confidence learning new software and business systems. Ability to manage several tasks and deadlines at the same time. Experience using social media platforms. Ability to write clear and engaging customer-facing content. A proactive and reliable approach to work. Desirable Experience in any of the following would be advantageous: Sales administration or order processing. Sage 50 or similar systems. Manufacturing, engineering or another technical industry. Logistics or courier coordination. Mailchimp or other email-marketing platforms. Managing business social media accounts. Photography, video or short-form content creation. Canva, Adobe Creative Cloud or similar software. Purchasing or supplier administration. Personal Attributes The successful candidate will be: Organised and dependable. Professional and approachable. Comfortable working independently. Confident communicating with customers and colleagues. Able to balance detailed administrative work with creative marketing tasks. Willing to learn about the company's products and wider business. Keen to contribute ideas and improve how the company communicates with customers. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

We currently have an exciting opportunity for a B2B Sales Enablement & Events Coordinator to join our Strategy & Growth team, supporting the delivery of marketing, sales enablement and events activity for Seetec Training & Apprenticeships and the Tribal commercial brand. In this varied role, you will work closely with Marketing, Sales, Operations and subject matter experts to create engaging content, coordinate campaigns, support employer events, and ensure sales teams have access to high-quality resources that drive lead generation and business growth. You will play a key role in developing sales enablement materials, supporting HubSpot and CRM activity, coordinating webinars and exhibitions, and helping to deliver integrated B2B marketing campaigns across digital and offline channels. In return for your dedication, knowledge, and commitment, we're offering a competitive salary range of £30,000 to £32,000 alongside a fantastic benefits package, including: 25 days annual leave + Bank Holidays + Birthday Day Off (with the opportunity to buy additional days) 2 Volunteer Days Pension Healthcare Cash Plan, including life assurance Refer a Friend Scheme Free access to BenefitHub, offering retail discounts, cycle to work scheme and additional voluntary benefits Location: Flexible / Hybrid, with some travel across the UK Hours: 37 hours per week Contract: 12 month FTC Interested? There’s an easy-to-apply route below to upload your CV. If you need any further information, talk to our experienced Internal Recruitment Team. Seetec is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout the UK and Ireland and internally with our employee-owners. People are at the front, centre and heart of every service we provide and each decision we make. Key Responsibilities Create and maintain high-quality B2B content across websites, email campaigns, social media and sales materials. Develop case studies, presentations, service summaries, landing pages and customer communications. Support the onboarding, training and enablement of sales teams through the creation and management of resources and collateral. Coordinate and maintain sales enablement platforms, including HubSpot and related tools. Plan and schedule social media content and support the delivery of paid digital campaigns. Support email marketing, lead nurturing and campaign reporting activities. Assist with website content updates, SEO optimisation and content management across HubSpot and WordPress platforms. Coordinate exhibitions, conferences, webinars and employer events, including logistics, promotion and follow-up activity. Support campaign delivery, performance tracking and reporting across multiple marketing channels. Ensure all content and activity complies with brand standards, GDPR and governance requirements. Skills & Experience Experience in a hands-on B2B marketing, communications or sales enablement role. Strong content creation and copywriting skills with the ability to turn complex information into engaging, commercially focused content. Experience coordinating events, webinars or exhibitions. Familiarity with marketing and CRM platforms such as HubSpot, Mailchimp, WordPress or similar systems. Experience using Canva and digital marketing tools to create engaging marketing assets. Strong organisational skills with excellent attention to detail and the ability to manage multiple priorities. Comfortable analysing campaign performance data and identifying opportunities for improvement. Excellent communication and stakeholder management skills. Desirable: Experience with LinkedIn Campaign Manager or Meta Ads Manager. Knowledge of B2B, B2G, apprenticeship, training or workforce development markets. * Experience supporting sales enablement programmes and CRM data management

Account Sales Manager –- £40,000 to £48,000, OTE £6,000 – £8,000 –- West Midlands & South West, UK The Role Are you a driven and motivated individual with a passion for sales and a technical background? Do you have a proven track record in contractor/merchant sales and the ability to build lasting customer relationships? If so, we have an exciting opportunity for you. As an Account Sales Manager at Adveco Ltd., you will be at the forefront of our efforts to expand our market presence in the West Midlands & South West,(Area 1). Your ability to strategically engage with key stakeholders, build a strong project pipeline, and maintain exceptional customer relationships will be central to achieving your targets and contributing to the company's growth. Key Responsibilities: Work to a tailored Personal Strategy and Business Plan for your area. Engaging with HVAC Contractors and Merchants Build the area pipeline with good quality, high value projects. With our Marketing department spread brand and product awareness, including social media. Work as part of a Team including Sales, Applications and Operations. Use the full company support network to promote excellent customer service. Efficiently use the company CRM system to manage projects, customers, forecasting and day to day activities.The Company Adveco Ltd. stands as the premier specialist in the provision of custom, low-carbon hot water and heating solutions tailored for the building services sector. Our expansive selection ranges from state-of-the-art gas water heaters and boilers to innovative thermal storage, heat pumps, and solar thermal technologies. Whether you're seeking singular appliances or comprehensive systems, Adveco ensures every project benefits from tailored, efficient, and environmentally conscious solutions, all geared towards minimizing your building's carbon footprint. The Benefits: Commission Paid Monthly. Car Allowance. Bupa Healthcare.The Person: A strong understanding and experience of commercial HVAC Route to market. A confident, keen, and individually motivated self-starter with a strong sense of initiative and the ability to effectively manage one’s own time and tasks, and those of a wider team. Good I.T. Skills with common applications such as Microsoft Office. Account and pipeline management experience using a CRM system. Strong Presentation Skills. Motivated, Self-starter with desire to become expert in their field. Proven track record in sales. Technical Education/Background. Excellent communication skills – both verbal and written. Excellent phone manner. Ability to build trust and develop relationships. Focussed and Organised.If you are keen on joining this exciting, forward-thinking company and taking the next step in your career, then please click the apply now button to find out more

Vehicle Technician – Birmingham Salary: £42,660 OTE per annum Benefits: A superb range of exclusive colleague-only benefits and discounts OTE: £42,660 per year (Basic £36,720 + £2,400 bonus + overtime) Hours: 42.5 per week, day shifts only Benefits working as a Vehicle Technician Bonus scheme (up to 8% of salary) Enhanced overtime at time and a half 24 days’ annual leave, rising to 26 with service, plus bank holidays Extra day off for your birthday Free life assurance Wellbeing services, including assistance programmes, health cash plans, dental cover, and travel insurance Exclusive vehicle‑leasing schemes Pension and share‑save schemes Access to a benefits app offering discounts and cashback across major retailers A financial wellbeing app offering flexible pay, budgeting tools, shopping discounts, benefit checks, and access to financial coaching Overtime: Paid at time and a half when required Looking for a role where your expertise is valued, your development is supported, and your future feels secure? This is an exciting opportunity for a Level 3 Vehicle Technician to join a thriving workshop that is soon relocating to a brand‑new, state‑of‑the‑art facility. Why This Role Stands Out As a Vehicle Techniciaqn, you’ll be joining a highly experienced team, with long‑standing technicians who have been part of the business for anywhere between 5 and 27 years. Stability, support, and genuine career longevity are part of the culture here. You’ll also work closely with an experienced Workshop Manager and Workshop Controller, giving you direct access to expert guidance, mentorship, and technical insight — the perfect environment to grow your skills and confidence. What You’ll Be Working On as a Vehicle Technician A mix of company‑owned and fleet‑managed vehicles Guaranteed workload from national and regional key accounts Around 800 vehicles, predominantly light commercial vans (90–95%) with a small proportion of carsThis variety ensures consistency, job security, and the chance to broaden your technical capabilities across multiple vehicle types. Training & Development You’ll have access to an industry‑leading training school, continuous professional development opportunities, and a supportive team that wants to see you succeed. This is one of the UK’s most forward‑thinking fleet workshop environments — a place where you can genuinely build a long‑term career. Benefits Package Alongside a strong basic salary, you’ll enjoy a wide range of additional benefits, including: About the Organisation With more than 60 branches nationwide, this is one of the UK’s leading providers of light commercial vehicle solutions, supporting a wide range of well‑known organisations. The business is recognised for its innovation, reliability, and commitment to customer support. It also forms part of a wider mobility group operating across the UK, Ireland, and Spain, and has been recognised with a prestigious national award for its commitment to opportunity and social mobility. A Workplace Where Everyone Can Thrive The organisation is committed to building a diverse, inclusive, and respectful environment. Applications are welcomed from people of all backgrounds, identities, and abilities. Adjustments during the recruitment process are available on request. Agile. Expert. Imaginative. Reliable. Keep your career moving, smarter. If you want, I can also create a shorter job‑board‑friendly version or a punchier social‑media version. WOVT Vehicle Technician Octane Recruitment is a specialist Automotive and Motor Trade recruitment agency, working with main dealerships, bodyshops, tyre management companies, parts distribution centres, independent garages, fleet operators, HGV companies, import centres and manufacturers across the UK. We recruit across the motor trade and related industries

AA Euro Group is currently seeking a Recruitment Resourcer (Trades & Labour) to join our growing Birmingham team. This is an exciting opportunity to become part of one of the construction industry's leading recruitment specialists, supporting major contractors across the UK and Europe. Working closely with our Recruitment Consultants, you will be responsible for sourcing, attracting and managing skilled Trades & Labour candidates for a wide range of construction projects. You will play a key role in ensuring we consistently deliver high-quality workers to our clients while building lasting relationships with candidates throughout the recruitment process. This is a fast-paced, people-focused role that offers excellent training, career progression and the opportunity to develop within a well-established and ambitious recruitment business. Key Responsibilities Source and attract Trades & Labour candidates through job boards, social media, referrals and our internal database. Conduct candidate registration interviews and telephone screenings. Verify right-to-work documentation and ensure compliance with company and client requirements. Check CSCS cards, qualifications, certifications and references. Build and maintain a strong pipeline of available construction workers. Match suitable candidates to live vacancies and coordinate placements. Liaise regularly with candidates to manage availability and assignment bookings. Advertise vacancies across multiple recruitment platforms. Maintain accurate and up-to-date records within the recruitment CRM. Support Recruitment Consultants in filling temporary and permanent vacancies efficiently. Assist with timesheets, payroll queries and candidate documentation where required. Ensure all recruitment activities comply with employment legislation and company procedures. Deliver a professional and responsive service to both candidates and internal stakeholders. Skills & Experience Essential Previous experience in recruitment, resourcing or a customer-facing role. Excellent communication and relationship-building skills. Strong organisational skills with the ability to manage multiple priorities. Confident using Microsoft Office and CRM systems. Professional telephone manner and strong administrative skills. Self-motivated with a proactive and positive attitude. Desirable Previous experience within construction recruitment. Knowledge of Trades & Labour roles and the construction industry. Understanding of CSCS cards and construction compliance requirements. Experience using recruitment databases and online job boards. Personal Attributes Enthusiastic and driven. Strong attention to detail. Able to work effectively under pressure. Excellent interpersonal and communication skills. Team-oriented with a collaborative approach. Target-driven with a desire to achieve results. Reliable, organised and committed to delivering high standards. INDUK

We're Hiring! Customer Service Advisors ✨ Based in Birmingham Hours between 8:00am and 6:00pm, Monday to Friday (38 hours per week) £12.71 per hour Temporary ongoing contract (Approx. 8-9 Weeks) Start Date: Monday 10th August 2026 Are you a people person with a passion for helping others? Do you thrive in a fast-paced environment and love the buzz of solving problems and making someone's day better? If so, we'd love to welcome you onboard as a Customer Service Advisor! What's the Role All About? As a Customer Service Advisor, you'll be the friendly voice and helpful hand supporting our Midlands customer base during the busy back-to-school season. You'll be handling inbound calls, emails, and social media messages - answering questions, resolving issues, and making sure every customer feels valued and supported. This is your chance to shine in a role where no two days are the same, and your efforts truly make a difference! What You'll Be Doing Chatting with customers via phone, email, and social media - offering top-notch support and solutions. Resolving queries and complaints with empathy, speed, and professionalism. Promoting services and spotting opportunities to upsell (in a helpful, non-pushy way!). Using systems to track journeys, process refunds, and award compensation where needed. Keeping up to date with products and services so you can be a true expert. Escalating serious issues and helping us spot patterns to improve service. Supporting displaced customers and helping them get back on track. What We're Looking For A confident communicator with a warm, professional telephone manner. Someone who stays calm under pressure and can handle tricky situations with grace. Some previous experience in customer service, contact centres, or telephony roles. Computer literate and comfortable multitasking across different systems. A proactive problem-solver with a "can-do" attitude. Reliable, punctual, and ready to represent the brand with pride. Why Join Us? Be part of a supportive, energetic team that values your input. Gain valuable experience in a well-established organisation. Enjoy a dynamic role where your work has real impact. Training provided to set you up for success from day one.Sound like a bit of you?! Apply now with your UP TO DATE CV and help deliver exceptional service to customers during one of the busiest times of the year! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

SF Partners are working exclusively with a multi award winning robotics company based in Birmingham who are upscaling their operations and looking for a Customer Care Administrator. £28,000 - £35,000 Office based About the Role We are looking for a passionate and customer-focused Customer Care Executive to join our growing team. Working within a premium luxury brand, you will be responsible for delivering an exceptional customer experience across multiple communication channels, ensuring every interaction reflects the high standards of our brand. You will manage customer enquiries from initial contact through to resolution, providing a professional, empathetic and proactive service. This role would suit someone who enjoys problem-solving, thrives in a fast-paced environment and genuinely enjoys helping customers. Experience supporting customers in the US market and within a luxury or premium product environment is highly desirable. Key Responsibilities Respond promptly and professionally to customer emails, ensuring all enquiries are handled within agreed service levels. Deliver exceptional customer service across email, telephone and live chat where required. Monitor and respond to social media comments and customer messages, maintaining a positive brand reputation. Resolve customer complaints and queries efficiently, taking ownership through to completion. Manage customer claims relating to damaged, faulty or missing products. Liaise with warehouse, logistics and courier partners to investigate delivery issues. Process replacements, refunds and exchanges in line with company policy. Build strong relationships with customers through clear, friendly and professional communication. Keep accurate records of all customer interactions using CRM systems. Escalate complex issues where appropriate whilst maintaining ownership of the customer experience. Identify recurring customer issues and provide feedback to help improve products, processes and service. Work closely with the wider operations, logistics and marketing teams to ensure a seamless customer journey. Support peak trading periods and promotional campaigns when required. Skills & Experience We are looking for someone who has: Previous experience within a Customer Care, Customer Service or Customer Experience role. Experience working within a luxury, premium or high-end consumer products environment. Previous experience supporting US customers or working within an international customer service environment. Excellent written communication skills with exceptional attention to detail. Strong problem-solving and conflict resolution skills. Experience responding to customers via email and social media platforms. Ability to remain calm and professional when handling complaints. Highly organised with the ability to manage multiple priorities. Strong IT skills with experience using CRM or customer service platforms. A proactive approach and a genuine passion for delivering outstanding customer experiences

In a Nutshell… We have an exciting opportunity for a Customer Service Manager to join our team within Vistry South West Midlands at our office in Coleshill, North Warwickshire. As our Customer Service Manager, you will provide day to day management and support to the Customer Service office and technician teams to provide an exceptional, consistent level of customer service to all partnerships and open market sales customers, and assist the business in maintaining high NHBC customer satisfaction scores. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Please note - this is a Fixed Term Contract for 12 Months Let's cut to the chase, what's in it for you… Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 39 days annual leave plus bank holidays 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Christmas company shutdown Employee rewards portal with many more benefits… In return, what we would like from you… Behave in line with our company values - Integrity, Caring and Quality Extensive experience in a similar role within the housebuilding industry Complex customer complaint resolution. Working with multiple teams within established processes and procedures Accurate and consistent approach in maintaining records. Delivering customer service excellence and best practice within a fast paced and challenging environment. Good working knowledge of Excel, Microsoft Word, and Outlook. Highly developed analytical, oral, and written communication skills. Able to engage and build positive working relationships with our supply chain, partners, and stakeholders to manage customer journey. Proactive approach, with attention to detail and the ability to work independently and make key decisions. Ability to build and maintain positive customer relationships. Excellent time management, planning and prioritisation skills. Full Driving license with a willingness to travel Practical knowledge of NHBC, LABC & Premier Guarantee guidelines More about the Customer Service Manager role… Day to day management of the Customer Service Coordination team and Technicians to ensure all customers receive a consistent level of service Ensure team performance and output is monitored and managed, and ensure workload is allocated and managed appropriately Review all open cases and jobs with each coordinator, discuss any past SLA cases and ensure coordinator is equipped to ensure the service delivery can be maintained. Ensure Vistry's Health & Safety processes are followed to ensure safe working in customers homes Distribute Subcontractor reports and highlight any non-performance or poor delivery issues Highlight and report any common and repeat issues and poor performing sub-contractors, and play an active role in discussing any positive interventions to allow the Contractor or supplier to review their service to Vistry. Liaise with and lead on discussions with other departments to assist in meeting service level agreements to customers and partners. Oversee all Step 1 complaints /escalations and seek direction where required to close out any customers concerns. Including Social Media notifications Review and oversee all job quotes with the Customer Service Director and manage invoice payment process through a review of all submissions with the Coordinators Ensure the contra charge notification process is followed and confirmations are correctly executed through Keys. Report all submissions to Commercial team In conjunction with the Build, Sales and wider Customer Service team, continuously review the customer journey to promote a positive return on the 8-week satisfaction survey. Complete a review prior to customers entering their 9-month survey window, to ensure that we are achieving leading customer service standards and performance measures in order to achieve our HBF target. Attend escalated complaints to ensure that an amicable solution is reached where required Finally, let's tell you a bit more about us… We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-KM1

Acts as the first point of contact for adult social care enquiries, handling complex information and liaising with various agencies.

You will also be able to join your colleagues if you wish, at Davisons social events. The firm is known for its client-focused approach, high-quality legal services, and investment in our Team’s personal and career development.

Full-service support – without the overhead.

The focus is on building long-term partnerships, improving collaboration and ensuring that what’s happening on farm translates into consistent supply, factory performance and customer delivery.

Project Architect | Oxfordshire | £45,000 - £55,000 | Ref: ARUK180601.I'm currently working with a growing architectural practice in Oxfordshire looking to appoint a Project Architect to join their team.This role would suit an Architect with strong technical and delivery experience who enjoys taki

Lead by example to deliver an outstanding customer experience every time. We believe in recognising dedication and loyalty, that’s why we celebrate long service milestone anniversaries. As one of the largest automotive retailers globally, we’re passionate about transforming the future of persona

Reporting directly to the exec team, this is a high-impact interim opportunity for a senior property professional who can quickly assess current operations, identify opportunities for improvement, and help shape the future structure of the service ahead of a permanent appointment.

Uphold high standards of conduct, culture and customer outcomes in line with regulatory expectations. Board experience in a UK‑regulated financial services or insurance environment.

Club Manager in Melbourne, Australia - Award Winning 24/7 Gym Group.AUD $80,000 base + circa AUD $1,000 per month commission + superannuation on top.Open to candidates currently based in the United Kingdom, with the role itself based in Melbourne, Australia as well as candidates based in Australia.Y

This award‑winning UK retailer is seeking a Buying Manager to take ownership of the product offer within one of its Ambient Grocery categories.The role is based in their modern West Midlands office three days per week, with the remaining time worked remotely.Reporting to the Head of Buying, this i

It combines capabilities from its constituent brands - including Woods Bagot, ERA-co, Impact Futures, and Customs Bureau - to offer services in placemaking, sustainability, architecture and interior design, and luxury concepts.

Develop and maintain standard operating procedures (SOPs), policies, and protocols for payroll processing and client service. Stay informed about industry trends and best practices in payroll processing, technology, and client service, leveraging knowledge to drive innovation and improvement. Expand

We're proud to be a global leader in professional services—and even prouder of our people and inclusive culture that values integrity, impact, and collaboration. We are currently hiring a JD Edwards (JDE) Functional Distribution Consultant to join our Managed Services team, supporting clients acro

Project Controls Manager | up to £65,500 + Benefits | Permanent | Birmingham.For the largest and most exciting transport projects in Europe, we are recruiting a Project Controls Manager to support the Senior Project Controls Manager in the development of project baseline across scope, time, cost, r

Understand the role of Legal Services and contribute to the delivery of the Legal Team’s Service Plan and the Council’s Corporate Plan. Contribute to the delivery of a high quality and cost-effective legal service.

There is a significant market opportunity to help existing & new customers achieve their digital transformation goals with the addition of change management and project-based training services. Supporting customers with the adoption of AI tools. NTT DATA Business Solutions Group (NDBS) is part of th

Own the application roadmap for group wide IT applications & AI solutions, ensuring alignment with business strategy and customer experience goals. Ensure incidents, problems and service requests are resolved effectively and within agreed SLAs. Contribute to risk assessments, audits and control revi

UP3 is a dedicated ServiceNow Managed Service provider, founded in 2016 by highly experienced Service Management and ServiceNow sales and delivery professionals. Providing advice and guidance to customers on the best approaches for implementing ServiceNow in terms of: ITIL best practice, ServiceNow

This is one of those founding-team opportunities that you can’t afford to miss.It’s at a well-funded AI research lab about to blast out of stealth mode, doing some novel work at the frontier of reinforcement learning.They’re moving into their next phase of growth after closing funding and are

Biology PhD Researchers & Experts – Train the Next Generation of AI.Fully Remote | Flexible Hours | Europe-Wide | up to €200 per hour.We're working with a fast-growing AI research organisation seeking exceptional Biology experts to help train and evaluate some of the world's most advanced artifi

We are looking for paralegals to join a new document review project starting next week.This is a great opportunity to work with a fantastic client on an interesting review project and build further hands-on paralegal experience.Previous document review experience is essential.You will need to be org

Death in Service / Critical Illness cover.

This role can offer an immediate start with a fixed term 12 month contract. You must have previous experience designing warehouse solutions for customers in a 3PL environment.

Its purpose is to be the most trusted provider of mission-critical software and services, ensuring customers get it right first time, every time. Develop and execute product strategies aligned with portfolio objectives, customer needs, and business goals. Make informed prioritization and tradeoff de

Planview is hiring an experienced Customer Value Advisor, reporting to a VP, Customer Value Advisory aligned to your region. Develop customer champions and advocacy relationships, sourcing referrals and connecting customers to the broader Planview community. As the global leader in work and resource

Tencent is a world-leading internet and technology company that develops innovative products and services to improve the quality of life of people around the world.

A global market-leading IT Services company. Negotiating, drafting and reviewing supplier-side contracts for professional services with both private sector and central government clients.

Collaborate with internal teams and external contributors to create a consistent and high-quality customer experience.

Frazer Jones is exclusively partnering with a fast-growing, purpose-led organisation operating within the sustainability and environmental services sector.

If you have the above skills and experience and are immediately available, please apply online today, I would love to have a conversation with you!.

You will help drive experimentation, modeling, and evaluation, partnering closely with engineers to translate validated approaches into scalable, customer-facing solutions. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immedi

Quantitative Research Executive role.Are you passionate about turning numbers into narratives? Join a high-performing team where your analytical mindset and curiosity will help shape strategies for major brands.This is a fantastic step-up role for someone ready to grow in a fast-paced, insights-led

Sellick Partnership is delighted to be exclusively working with a leading Tier 1 construction and infrastructure business to recruit a Construction Solicitor.This is an excellent opportunity to join an established in-house legal team supporting a broad portfolio of high-profile construction and infr

Senior Privacy Counsel - Iconic Brand.Excellent opportunity for a Data Privacy Lawyer to join a British household name.The purpose of the role is to primarily lead on Data Privacy globally for the business, both in an advisory and operational capacity.It is an exciting time to join the business as A

Personal Assistant / Business Assistant – Beauty & Personal Care.Location: Manchester (Ideally) | Fully Remote.Salary: Competitive Salary Package + Benefits.An exciting opportunity has arisen for an experienced.Personal Assistant / Business Assistant.This is a newly created role working directly w

Graduate Insurance Pricing Analyst – Pricing Pathfinders Academy.Salary: £30,000–£32,000 + training + benefits.Location: Manchester or London commutable (hybrid role, client placement in major UK Insurer).Start Date: Early September 2026 (Academy) | December 2026 (Client deployment).Contract:

An EMEA FinOps growth strategy and a defined SAM and FinOps service catalogue. A track record of building a services business, not only running one. Commercial credibility with enterprise customers and experience of EMEA markets.