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Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to over 26 restaurants in Europe (France, Monaco, Belgium, England, Spain, Germany, and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Be part of our AMAZING new opening in Birmingham and join our super start team as a Waiter/Waitress** **at La Bellezza Restaurant. YOUR MISSION: - You will be part of a BIG MAMMA floor team! - Your top priority will be to look after all of the guests in your section - following the steps of service, giving recommendations, upselling and processing payments. - You will master the knowledge of our products, wines and cocktails. - You will be opening and closing the floor. - You will respect health and safety standards and maintain cleanliness and organisation across the floor - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent customer service and communication skills - Previous experience as a waiter/waitress in a busy restaurant - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Regular training & growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law.

BESTOFBRITISH where we serve delicious, fast, and fresh meals for everyone on the go! From classic burgers and crispy fries to tasty wraps and refreshing drinks, we prioritize quality and speed to satisfy your cravings. Whether you're grabbing a quick bite or feeding the family, we're here to deliver tasty, affordable options that never compromise on flavor. Come experience the joy of great food, fast! Job description: Plan and manage catering services to meet customer demands. Decide on the range and quality of meals and beverages offered. Organize food preparation and coordinate with staff for timely service. Discuss requirements for special occasions and customize services accordingly. Ensure exceptional customer service and satisfaction. Oversee the purchasing of supplies and materials. Maintain accurate records for accounts and manage budget limits effectively. Manage shop assistants and overlook the work progression of all the workers Verify that food, beverages, and service quality meet the required standards. Ensure kitchen and dining areas are clean and comply with statutory hygiene regulation Direct and organize kitchen, waiting, and counter staff to ensure smooth operations Proven experience in food service or hospitality managements Requirements: Strong organizational and leadership skills. Knowledge of food hygiene and safety regulations. Excellent customer service and communication abilities. Budget management and inventory control expertise. Provide training and support to staff for professional development and efficiency.

Key responsibilities: Supervise shop activities to ensure efficient and smooth operations. Lead and support the team, providing guidance and motivation. Maintain high standards of customer service by addressing queries and resolving issues. Manage inventory levels, stock replenishment, and ensure proper product displays. Handle cash management, including till operations and end-of-day reporting. Assist in staff scheduling and training to optimise performance. Collaborate with management to implement sales

Career Creator – Training Programme with Guaranteed Job Placement Are you ready to take the next step toward a successful career? Join Career Creator, a transformative 8-week training programme designed to equip you with the skills and confidence needed to secure a job—guaranteed! Why Choose Career Creator? Comprehensive Training: Gain essential skills tailored to your future career. Job Guarantee: Secure employment immediately after completing the 8-week programme. No Cost to You: This programme is entirely FREE. Eligibility Criteria: To join this life-changing opportunity, you must meet the following requirements: You must be 19 years of age or older. You must be currently unemployed. You must have lived in the UK for the last 3 years. You must not be receiving any government funds. Training Details: Location: Bartley Green, Birmingham B31 Schedule: Once a week at our office If you’re ready to take control of your future, we’d love to hear from you! Don’t wait—seats are limited, and your new career awaits!

We are looking for a friendly and dependable Store Assistant to join our team. If you are passionate about providing excellent customer service and thrive in a fast-paced retail environment, we want to hear from you! Key Responsibilities: Greet and assist customers with product inquiries and purchases Maintain clean and organized store displays and shelves

Sales Supervisor job description: Lead and manage a team of sales representatives, providing guidance, support, and coaching to help them meet sales targets, maintain high customer service standards, and achieve their individual and team goals. Develop and implement effective sales strategies tailored to our product range (groceries, fish, meat, and more) to increase revenue and market share. Identify and pursue new business opportunities by building and maintaining relationships with customers, partners, and stakeholders in the food and grocery sector. Analyze sales data, customer preferences, and market trends to create targeted sales plans and promotional campaigns that attract and retain customers. Collaborate with inventory management and logistics departments to ensure smooth operations, timely stocking, and delivery of fresh products to customers. Prepare sales reports, forecasts, and performance metrics for management, offering insights and recommendations for improving sales performance and operational efficiency.

• Generate content ideas, brief agencies (when required) and bring wider digital ideas and opportunities to hit targets. • Write copy and select content for monthly content plans and schedule these for the relevant platforms • Report on campaign performance, including learnings and recommendations for next steps. • Be comfortable using social media management tools. • Keep on top of social media trends

We are looking for a dependable Delivery Driver to join our team. In this role, you will be responsible for delivering goods to customers in a timely and professional manner, while ensuring excellent customer service. Requirements: A valid driver’s license with a clean driving record Previous delivery experience is an advantage Good knowledge of local routes and geography Strong time management skills and ability to meet deadlines Ability to lift and carry packages of various sizes Excellent communication and customer service skills

We are seeking 2 dedicated and reliable temporary Cleaner(s)to join our team. This is a temporary position to cover holiday leave. The ideal candidate(s) will play a crucial role in maintaining cleanliness and hygiene in various settings, for an office. The position(s) requires a strong commitment to customer service, ensuring that all areas are kept to the highest standards of cleanliness and presentation. Duties: - Perform general cleaning tasks in assigned areas, including dusting, sweeping, mopping, and vacuuming. - Ensure that all surfaces are sanitised and free from dirt and grime. - Handle cleaning equipment and chemicals safely and effectively. - Report any maintenance issues or safety hazards to the appropriate personnel. - Provide excellent customer service Experience: - Previous experience in a office cleaning role, is preferred but not essential. - Familiarity with various cleaning products and their appropriate uses is an advantage. - A proactive approach to work with excellent attention to detail. - Ability to work independently If you are passionate about cleanliness and providing excellent service, we encourage you to apply. Dates required to be available (13th December, 16th December- 20th December and 23rd - 24th December) Shifts Available: Shift 1 - B7 postcode Starting at 4.30pm Mondays, Wednesday, Friday = 3 hours per day Tuesday & Thursday = 2 hours per day Total = 13 hours per week Shift 2 - B16 postcode Starting at 5pm Monday, Tuesday, Wednesday and Friday - 1 hour per day Total = 4 hours per week Due to the location of the offices you don't need to drive, offices are accessible via bus or train Job Types: Part-time, Freelance,Temporary,Graduate Pay: £11.44 per hour Schedule: Monday to Friday Expected start date: 13/12/2024