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We are Future, a global multi-platform media company with big goals and the talent to bring them to life. Together, we connect people to their passions through the high-quality content we create and the innovative technology we pioneer. Future's Technology department has been instrumental in the company's success over recent years and is vital to Future's continued growth and disruption of the digital publishing industry. As part of the strategy around GoCompare's acquisition by Future, we're putting in a technology roadmap for re-platforming our domain around an API-first, cloud-based serverless architecture to become the leading PCW service. As part of this, we are looking to Re-engineer our Salesforce Marketing Cloud Technical approach to drive optimization and reuse. The Senior Salesforce Marketing Cloud Engineer will play a critical role in developing marketing solutions that enhance our customer interactions and drive business growth. This senior position requires a combination of strategic planning and technical expertise to ensure the effective deployment and optimization of our Salesforce Marketing Cloud environment. Reporting to the Salesforce Automation Manager, you will define the technical specification of new features and services, and ensure that the team maintains and improves the existing codebase. You will ensure changes are scalable, tested, and developed following best practices. Working closely with Engineering, Product and CRM teams you will ensure that all campaigns, channels and products integrate reliably. You will also expect to mentor engineers, junior/graduate engineers & trainee engineers, contributing to their growth and knowledge, and review their code. Your opinion matters within your role - your peers will look to you as a key player within the team. You will be expected to make key decisions that are in line with the technical roadmap & replatform, and be able to explain to other members of the wider team (both technical and non-technical) to support your decisions. • Possess a deep understanding of SFMC's data architecture and contact mappings, • Advanced SQL and Data Modeling: Beyond basic SQL, ability to perform complex queries and create sophisticated data models and audiences ., • 5+ years of hands on experience working in an implementation facing environment delivering enterprise level solutions, • Proficiency in AMPscript and SSJS: Skills in Salesforce Marketing Cloud's scripting languages to customise data handling and user experiences dynamically., • Integration Expertise: Experience with integrating SFMC (Marketing cloud connect) with other Salesforce clouds (like Sales Cloud and Service Cloud) and external systems via API and SFTP protocols., • Experience of HTML/CSS and JavaScript: For creating personalised and responsive email templates and cloud pages., • A solid understanding of customer relationship management (CRM) and web based channels., • Some knowledge of GDPR data governance policies and handling of PII data, • Experience working with data views The expected range for this role is £60,000- £65,000 This is a UK, Remote-based role … Plus more great perks, which include; • Uncapped leave, because we trust you to manage your workload and time, • When we hit our targets, enjoy a share of our profits with a bonus, • Refer a friend and get rewarded when they join Future, • Well-being support with access to our Colleague Assistant Programmes, • Opportunity to purchase shares in Future, with our Share Incentive Plan Internal job family level Technology 5 We're Future, the global leader in specialist media. With over 3,000 employees working across 200+ media brands, Future is a prime destination for passionate people worldwide looking to consume trusted, expert content that educates and inspires action - both online and off - through our specialist websites, magazines, events, newsletters, podcasts and social spaces. We've got ambitious plans that further build on our growth momentum and unlock new opportunities – and we're looking for driven people who want to be a part of it! We embrace and celebrate diversity, making it part of who we are. Different perspectives spark ideas, fuel creativity, and push us to innovate. That's why we're building a workplace where everyone feels valued, respected, and empowered to thrive. When it comes to hiring, we keep it fair and inclusive, welcoming talent from every walk of life. It's not just about what you bring to the table — it's about making sure the table has room for everyone. Because a diverse team isn't just good for business. It's the Future. Find out more about Our Future, Our Responsibility on our website. Please let us know if you need any reasonable adjustments made so we can give you the best experience! #LI-Remote #LI-HL1

Hi, we’re Griffin! We’re the bank for companies who want to build and launch financial products. We're rapidly heading towards a future where most of us access financial services through technology companies rather than high street banks. All sorts of companies are now embedding financial products into their apps and user journeys so that their customers can seamlessly make payments, manage expenses, take out loans, save, invest, and do more. The problem is that companies are still dependent on legacy banking infrastructure if they want to offer regulated financial products. They need to either partner directly with an incumbent bank and/or stitch together middleware from various Banking as a Service (BaaS) providers. This process is slow, expensive, and complex and makes it very hard for companies to get new financial products off the ground. At Griffin, we want to change this. We want to make it easy for companies to bring finance to their customers at the point of greatest relevance. So, we built a bank. But not just any bank! Griffin is a technology platform and a bank: fully regulated, API-first, developer-centric, and purpose-built to serve innovative fintechs and brands who want to build and embed financial products. _ Our culture is our most important asset, and one of the ways we safeguard it is by being extremely intentional about hiring the right people. We won't hire people who don’t seem like a strong fit for our core values, even if they're otherwise extremely qualified. We also believe that smart, motivated, conscientious people thrive in high-trust, high-autonomy environments. That’s why we’re transparent by default, and we encourage open discussion and challenge across all levels of the organisation. We’re also remote-first, asynchronous, and fully flexible - because you're the expert on how and when you do your best work. _ Our vision is that our Finance team plays a central part of the business, somewhere the Board can rely on to support strategic planning. The team are thought leaders in relation to finance, regulatory, planning and strategic matters. You'll be reporting directly to our Treasurer, as well as working closely with other functions of the business. You will have a real and meaningful impact on the success of the Finance function at Griffin, as we lay the foundations of the future of global financial infrastructure. The ideal candidate for this job will have most of the following: 2–5 years of experience in treasury function in banking or financial services sector Confident working in Excel or Google Sheets Familiar with or eager to learn about liquidity and capital regulation (e.g., CRR, Basel III, LCR, NSFR, IRRBB) Strong analytical skills, with a careful eye for detail Proactive, self-starter, and able to operate independently We’re hybrid-remote, and most of your colleagues will not share an office with you on a day-to-day basis. This means you should also have: A high degree of comfort adopting new software tools for document drafting, collaboration and communication. A love of writing - we have a major amount of written documentation that you will be contributing to, and we place a high degree of importance on clarity and readability (you can find out more here about _ ) As our Treasury Manager, you’ll help shape and run the daily and monthly rhythms of our treasury function. You’ll prepare and develop reporting across liquidity, capital and interest rate risk; support cash-flow forecasting; and keep our treasury mandates up to date. Daily reporting: you’ll produce the daily treasury dashboard covering liquidity, capital, and interest rate risk while maintaining and improving the processes behind our management information Monthly reporting: you’ll support our month-end cycle (including preparing materials for ALCO), calculate interest income on treasury assets (such as treasury bills, supranational bonds, and covered bonds) and deliver monthly reporting on deposits, interest-earning assets, net interest income, and customer profitability Cash-flow forecasting: you’ll prepare daily and intra-day cash-flow forecasts to flag any surplus or shortfall and update key balances, including the Bank of England Reserve Account, liquid assets, and customer deposit positions Maintaining treasury mandates: you’ll ensure authorised signatory lists, counterparty lists, and user-access levels are consistently accurate and up to date. Other responsibilities: You’ll prepare capital-issuance submission forms and reconcile treasury balances and transactions, ensuring all activity is accurately recorded and well documented. We are an early stage startup and we're working hard to expand our benefits package. We're planning to add to this list in the future. Salary: £ 75,000 DOE 25 days off a year + winter break (we close in between Christmas and New Year) + bank holidays Share options - so you own a piece of what we’re building Remote-first flexibility - work from anywhere in the UK WFA - Everyone gets up to 20 ‘work from abroad’ days a year Support with home office setup 1:1 coaching and therapy through Oliva Auto-enrolment into company pension scheme with Penfold Enhanced parental leave with up to 6 months at full pay Private medical insurance and life insurance (provided by Vitality and AIG respectively) As a bank, we’re committed to maintaining the highest standards of security. This means that the successful candidate will need to complete background screening, and our offer will be conditional upon satisfactory review of these checks. This would include verification of right to work, criminal record, credit history, social media and professional reference checks Are we your next move? Apply via the link below, if there's a match our Talent team will reach out to schedule an initial conversation and talk you through what happens next. We have a small London office in Moorgate, but we are comfortable hiring people to work from anywhere in the UK. About a third of the company is based within occasional commuting distance of London, the rest are full-time remote. Our goal is for Griffin to proportionally represent the diversity of the working population in society. We’re working to ensure that Griffin is a supportive, empowering and inclusive environment for every member of our team — whatever your combination of race, ethnicity, gender, age, sexual orientation, physical ability, nationality, neurodiversity, and religious beliefs. If you’re part of a group that is under-represented in fintech, we’d love to hear from you.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ London/Cardiff/UK Remote | 💰£92,500-£125,000 + | ✨ 🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives because Money never felt like Monzo ❤️ Our Mission in Borrowing is to enable people's financial goals through better borrowing. Our customers look to borrow money to enable them to achieve something in their lives - whether that’s making a big life event affordable, buying something they need now without affecting their monthly budget, or getting by until payday. And we’re looking to shape this mission by building products that our customers love, whilst scaling those top revenue lines across the business safely. Data is crucial to the success of this mission and Borrowing Analytics Engineers are at the core of how we build, scale and re-architect our Borrowing Data Warehouse to enable Monzo to make better decisions, faster, and help serve Monzo’s customers better. ⭐Our Analytics Engineering team Our Analytics Engineering discipline works in the intersection between data, engineering and our collectives - Money, Borrowing, Operations and Financial Crime and beyond. The AE teams are responsible for building downstream data models from backend services with the desire to make our Data Warehouse a genuine competitive advantage for Monzo. We want a discipline capable of building a reliable and scalable Data Warehouse to support decision making in a cost effective and performant manner. Managers within Data have two primary responsibilities; people and technical products. Your focus will be on helping engineers with their personal and professional development, listening and guiding them through hard times and celebrating their successes. You will also be leading and participating directly in technical initiatives and helping Monzo shape its Data organisation, ensuring the team focuses on valuable work, shipping things with a level of care and attention to detail. There will be a strong focus on delivering best practice across all of our data discipline and helping bring a new level of maturity around Data Governance principles, working in collaboration with others to deliver this. 🔑You’ll play a key role by... Working in a multi-disciplinary team, you will: • Be a hands on leader in building a discipline of exceptional analytics working to make Data at Monzo the gold standard within the industry., • Nurture between 6 and 7 engineers, supporting, coaching and developing high performing engineers through regular 1:1s, continuous feedback and relationships with others., • Aid prioritisation of initiatives and projects, working closely with other leads for each of our Monzo collectives., • Be hands on through participating in the review cycle, architecture and design leadership and development of your own changes to the pipelines, • Be part of the hiring team within Analytics Engineering, • Work closely with other leads to deliver a scalable, consistent approach to governance and best practices., • Drive effective project management of central Analytics Engineering projects, ensuring they’re well scoped and delivered to deadlines., • Establish yourself as a trusted partner to various collectives and the leadership team, with the capacity for getting things done, be it either hands-on or by leading others., • We all own and support the pipelines we contribute to, and on call support out of hours will be expected from time to time as part of this role 🤩We’d love to hear from you if… You have experience managing or mentoring the performance and development of high-performing engineers. • You have strong experience in data warehousing architecture at scale, • You have experience and a passion for leading data warehousing, data visualisation, big data or ETL projects as an analyst, developer, designer or architect., • You know what it takes to hire great engineers within the data space., • You’re equally comfortable working hands on and leading a team. Nice To Haves: • Any experience working within a finance or banking environment, • Experience working in a highly regulated environment (e.g. finance, insurance, gaming, food, health care)., • Experience with any of our stack of dbt, BigQuery and Looker Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything thats listed just yet. Drop us your application, we’d love to hear from you! 🙌What’s in it for you 💰£92,500-£125,000 ✈️ We’ll help you relocate to the UK. ✅ We can sponsor your visa. 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. 🌈 The application journey has 4 key steps Recruiter Screening Call Initial Call Final Loop (3 sessions - case study, collaboration and people leadership This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _ For more insight into the AE team at Monzo, check out our _ with John Azzopardi one of our Senior Leaders in AE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our, and 2024_ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. #LI-AS #LI-Remote Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ 📍 London OR UK Remote | 💰£75,000 - £90,000 + | ✨ ⭐ Our Procurement team The Procurement team at Monzo is evolving into a proactive, strategic partner to the business - one that shapes commercial decisions, enables scale, and delivers meaningful long-term value. We’re looking for a Senior Procurement Manager to play a pivotal role in how Monzo makes and executes some of its most important Technology and Engineering third-party decisions. This is a senior, high-impact role operating at the heart of a high-performing technology organisation, where procurement is expected to add value through insight, judgement, and partnership - not process. You’ll join a growing, high-calibre team and work closely with senior stakeholders across Technology and Engineering to shape category strategies, influence major investment decisions, and ensure Monzo’s technology ecosystem is designed to serve our customers well - today and as we grow. 🔑 You’ll play a key role by… • Owning and delivering strategic procurement and category strategies across Technology and Engineering spend, aligned to Monzo’s long-term priorities., • Partnering closely with senior Technology and Engineering leaders to shape decisions early, improving commercial outcomes and decision quality., • Leading complex sourcing, negotiation, and contracting activity for high-value, multi-year technology agreements., • Helping stakeholders understand and navigate trade-offs around cost, resilience, speed, scalability, and vendor lock-in., • Exercising strong commercial judgement - knowing when to optimise for long-term value and when to prioritise speed and flexibility in a fast-moving fintech environment., • Working collaboratively with Legal, Risk, Compliance, Security, and Finance to ensure commercial decisions appropriately manage risk without introducing unnecessary friction., • Acting as a role model for modern, strategic procurement and contributing to the ongoing evolution of the procurement function at Monzo. 🤩 We’d love to hear from you if… • Bring deep experience across core Technology and Engineering categories, such as software and SaaS, cloud platforms and infrastructure, data and developer tooling, and specialist technology services., • Have a strong track record of partnering credibly with Engineering, Product, and Technology leaders, influencing decisions through insight, judgement, and trust rather than process enforcement., • Are comfortable operating in complex, fast-moving technology environments, where trade-offs between speed, cost, risk, and long-term flexibility are part of everyday decision-making., • Can assess and articulate commercial, architectural, and ecosystem implications of technology purchasing decisions - not just individual deal outcomes., • Have hands-on experience negotiating and managing software, SaaS, and technology service agreements, including licensing models, pricing structures, and renewal strategies., • Are able to balance risk, security, resilience and regulatory considerations with commercial and delivery needs, working in partnership with, TPRM, InfoSec, Data and Legal teams. 🙌 What’s in it for you 💰 £68,000 - £90,000 ➕ share options. 📍 This role can be based in our London or Cardiff office, or distributed working within the UK (with ad hoc meetings in London) ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚 £1,000 learning budget each year to use on books, training courses and conferences. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. 🌈 The application journey has 3 key steps • 30 min call with the Recruiter, • 30 min interview with the Hiring Manager, • 2 hours of technical and behavioural interviews, • 30 min final interview with Engineering stakeholders This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _ We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-REMOTE #LI-OS1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍London/Cardiff/UK Remote | 💰£89,000 - £120,000 DOE + _ FYI This is a 12 month FTC role. The Monzo research team wants to change the game when it comes to finding what we already know, proactively surfacing what we should know, and detecting emerging themes we ought to explore.We’re looking for a strategic knowledge manager who can work with us to strengthen our knowledge building muscle as Monzo continues to expand. ⭐Our research team... The Monzo research team is currently made up of around 30 User Researchers, who spend most of their time embedded in multi-discipline teams focusing on different areas, like Wealth products, or Borrowing products. We also have a growing research leadership team. You’ll work closely with our Research Operations Lead to futureproof the impact Monzo’s research has on product development and overall company direction as we scale. While the tooling and technical data management aspects of this project are key, the scope extends into the cultural and community aspects of enabling all of Monzo to get more out of our existing insights and data. 🔑You’ll play a key role by… • Evaluating our research knowledge estate thoroughly (from the raw data, qual and quant, to reports and literature reviews) including relevant tooling and repositories, and how research is used across the organisation, • Identifying an operating model for research knowledge management at Monzo that will scale and meet identified user needs, • Creating the conditions for this model to be successful now and in future (scaling across markets, as well as growth and future needs), • Defining how the data should be structured and catalogued to make it reusable and referenceable (including but not limited to metadata, taxonomies, etc), • Defining a plan to update existing data, • Identifying and setting up tooling and/or integrations as needed, • Defining the rituals and cadences for building shared understanding, • Implementing the knowledge management operating model - launching and supporting, training all users, iterating based on initial feedback, • Futureproofing - setting up required rituals and checks for maintenance and updates, • Handing the system over to the research team - identifying and empowering champion users to not only maintain the system but also to use it to promote research insights, make connections, and engage with stakeholders to surface relevant research - an amplifier role that becomes especially critical in planning cycles 🤩 We’d love to hear from you if… • You’re familiar with / have worked with user research or market research teams, and existing research repository structures and tooling, • You’ve worked as an archivist, librarian, knowledge manager, content designer or information architect - you’re adept at managing unstructured data, making sense of any mess, • You’ve got demonstrable experience in automating knowledge workflows, integrating data streams, • Experienced with leveraging LLMs and generative AI in structuring and surfacing knowledge, • Excellent analytical and communication skills, • Experienced in delivering transformation Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌 What’s in it for you... 💰 £89,000 - £120,000 + _ 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚 £1,000 learning budget each year to use on books, training courses and conferences. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. 🌈 The application journey has 3 key steps... • An introduction call with our recruiter Natalie (30 mins), • A technical ‘craft’ presentation and interview (60 mins), • A teamwork and impact interview (45 mins) #LI-NH1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ UK Remote | 💰£68,200 - £84,500 + _ ✨ ⭐Our Telecoms team We’re building a small team to work on telecoms products, and are looking to hire great people with deep industry expertise who can help us build market leading operations and service. The Complaints and Vulnerable customers lead sits at the heart of this, developing processes and driving strategy to resolve customer problems as they develop, and to ensure compliance with UK regulations including the Ofcom general conditions. 🔑You’ll play a key role by… • Strategic delivery: Drive our strategy and approach for handling complaints and vulnerable customers., • Compliance and regulatory insight: Act as a source of knowledge on Ofcom regulations within the product team., • Policies: Own our complaints and vulnerable customer policies for telecoms, ensuring compliance and effectiveness., • Product Development: Provide a complaints and Vulnerable Customer lens to product development to ensure that we are building an accessible and inclusive product., • Operational Delivery: Ensure accurate, efficient, compliant, and delightful delivery of key operational elements of the customer journey. Leading through influence: While this is a strategic role, rather than a line managing role, we’ll expect you to work closely with the operations team, upskilling people and creating a culture of resolution, empathy and care. 🤩 We’d love to hear from you if… • Have significant experience in complaints or vulnerable customers for a MNO, MVNO or telecoms provider (preferably mobile, but fixed line will also be considered), • A subject matter expertise in OfCom regulations., • Are excited by building and scaling a complaints function from scratch to serve millions of people., • Are willing and able to lead by example and resolve customer complaints yourself., • A proven mentor with a track record of elevating frontline teams, fostering a culture of continuous improvement, and equipping support agents to handle complex cases with both technical precision and genuine empathy., • Enjoy 'getting things done' and achieving tangible outcomes., • Thrive in ambiguity, ask incisive questions, and take a structured approach to problem-solving., • Are analytical in developing scalable operational strategies., • Pride yourself on strong attention to detail., • Work collaboratively with people at all levels and across functions and cultures., • Having experience working for or with financial services companies or banks would be advantageous but not essential., • Comfortable with travel to one of our UK based offices, this will be semi-regular. Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌 What’s in it for you 💰 £68,200 - £84,500 + Share Options ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚 £1,000 learning budget each year to use on books, training courses and conferences. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. 🌈 The application journey has 3 key steps • 30 minute Recruiter Call., • 60 minute role specific competency based interview with the telecoms and operations teams., • 60 minute values competency based interview. We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _ The closing date for applications is Wednesday 4th February 2026 at 5pm GMT. We may close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Role: Customer Success Associate Team: Growth Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34,000 depending on experience, plus equity Hours: Full-Time 37.5 hours per week Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. At Vestd, we prioritise equality, diversity, and inclusion, so we write about it here rather than at the end of the job advertisement. We’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. As Vestd continues to grow its customer base of startups and founder-led businesses, we are expanding our Growth Customer Success team. This role sits at the heart of Vestd’s customer-centric model and plays a key part in supporting high-growth companies as they design, launch and evolve their equity strategies. You will work closely with founders, leadership teams and early HR hires, helping them navigate equity for the first time or as their business scales. This role is about combining excellent customer support with commercial awareness, empathy and a genuine interest in how startups grow. You’ll help customers get value from Vestd at critical moments in their journey, building trust, driving adoption and supporting long-term retention. While this is not a sales role, you will be comfortable having value-led conversations, spotting opportunities to support customers as they grow, and working closely with colleagues to ensure a seamless experience. • Supporting startup and scaleup customers through onboarding, scheme setup and the early stages of their Vestd journey, ensuring they feel confident and supported from day one, • Working directly with founders and leadership teams to understand their business context, growth plans and equity-related challenges, and tailoring support accordingly, • Providing a high-quality, responsive customer success experience across tickets, calls and proactive outreach, • Helping customers adopt Vestd’s platform effectively, encouraging self-serve where appropriate while knowing when hands-on support is needed, • Building trusted relationships with customers, acting as a consistent point of contact during key growth moments such as fundraising, hiring bursts or scheme changes, • Identifying risks to engagement or retention early and working collaboratively to address them, • Spotting opportunities to add value through upgrades, referrals or expanded usage, and partnering with the Growth and Equity Consulting teams where needed, • Developing a strong understanding of equity schemes, fundraising mechanics and the needs of early-stage businesses, and communicating complex concepts in a clear, human way, • Feeding customer insights back into Product, Growth and Marketing to help improve Vestd’s offering and customer experience, • Continual improvement to MRR, • Tickets completed and time to serve SLA, • Improvements in cost to serve, • Reviews, testimonials, • Customer retention, • Referrals, • Upgrades These are the skills and qualifications we consider essential for this role: • Experience working with customers in a B2B, SaaS or professional services environment, ideally supporting growing or founder-led businesses, • Comfortable engaging with startup founders, senior leaders or first-time equity users, with the confidence to ask good questions and build trust, • Minimum 3 years experience in a commercial environment, • Strong written and verbal communication skills, with the ability to explain complex or unfamiliar concepts clearly and calmly, • A customer-first mindset, combined with commercial awareness and an understanding of how customer outcomes link to retention and growth, • Highly organised, able to prioritise effectively in a fast-moving environment, • Customer relationship-building skills, • Curiosity and willingness to develop expertise in equity, share schemes and startup finance over time, • Work collaboratively with team members from different departments (sales, product, marketing), • Confident working remotely, managing your own workload and staying connected to a distributed team These will help you stand out from the pack: • Experience working within finance or a regulated environment, • Startup or scaleup experience, either supporting customers or working within one, • Knowledge of shares and share schemes, • Exposure to founders, fundraising processes or early HR operations, • Experience working with regulated, financial or compliance-led products, • An interest in entrepreneurship, business growth or the startup ecosystem What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our . Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards . This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. Vestd is a great place to work. Don’t just take our word for it - take a look at the _ suite of benefits that you can look forward to as one of our folk: • This job remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • 45-minute interview with the hiring manager and team member, • Task-based assignment, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ 📍UK Remote | 💰£28,050 - £34,000 + | ✨ ⭐Our Vulnerability, Inclusion, Accessibility & Bereavement team We’re looking for people with strong Vulnerable Customer experience to join our amazing 'Life Events' team. Who will be offering support to third parties and next of kin, handling the bereavements of Monzo customers and supporting those looking to set up formal or informal third party access. We are looking for a person with previous experience in Bereavements processes in financial services, with excellent communication skills to support people going through grief, and an ability to work with people of all levels and backgrounds. This can often be an emotionally challenging role, and you will need to show flexibility, resilience, and empathy in order to meet the needs of our customers. 🔑You’ll play a key role as you; • Communicate directly with next of kin and third parties following the disclosure of a bereavement, disclosure of a terminal illness, via email, chat and calls., • Manage bereavements and third party access cases; Taking ownership by supporting our customers with formal and informal third party access such as Power of Attorney., • Support our customers who are currently in custody/incarcerated., • Deal with internal escalations and work closely with other domains in customer operations., • Communicate with the leadership team to share opportunities, identify risks and concerns and provide feedback that aims to proactively improve the support we offer to our customers., • Meet targets while receiving and providing continuous feedback. 🤩 We’d love to hear from you if; • You have previous experience supporting customers dealing with grief. Bereavements or major/significant life events experience is essential., • You should be able to demonstrate a strong track record of working with vulnerable customers or possess a robust understanding of bereavement support within the financial sector., • You have experience in managing probate-related disclosures and enquiries, • You’re an excellent communicator talking on the telephone The ability to take and make calls is an essential requirement for this role. 🙌What’s in it for you 💰£28,050 - £34,000 🎂We guarantee to approve time off on your birthday if it falls on a day you’re scheduled to work and it’s outside of your training period. 📍This role is remote. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. 🌈 The application journey has 3 key steps • Application question review, • A 30 minute call with our recruiter, • A Role Specific Interview with two of our Team Managers (1 hour) Our average process takes around 2 weeks but we will always work around your availability. 🧭 Logistics This role will be fully remote in the UK (You must be permanently based in the UK for this role). The start date for this role will be Monday 10th November 2025. Training will be Monday to Friday 09:00-17:30 for 10 weeks and this will be carried out remotely (please note that holidays and appointments are not allowed during the first 5 weeks) Shifts will be Monday to Friday between 8am - 8pm inc bank holidays (37.5 hours) #LI-REMOTE/CB Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ 📍London or Remote (UK) | 💰 £155-175,000 + Options + _ About the team: Our Borrowing (lending) business is growing rapidly across both existing products and the planned launch of new initiatives. We aim to create a genuine feel-good factor when it comes to personal credit, and are looking for driven, analytical and creative individuals to help us achieve this goal. With our Flex product we’re reinventing credit cards to give customers more visibility and control over their spending. Our portfolio is growing rapidly and we’re expanding our team to support our future growth ambitions. We’re looking for a Director to lead the credit strategy for Flex originations. You will lead the team responsible for developing the credit and pricing strategies as we evolve our existing propositions and develop new products and distribution strategies. Our credit teams are part of our Data Discipline which drives a strong culture of data-driven decision making across the whole company. We’re great believers in powerful, real-time analytics and empowerment of the wider business. All our data lives in one place and is super easy to use. 90% of day-to-day data-driven decisions are covered by self-serve analytics through Looker which gives analysts the head space to focus on more impactful business questions and analyses. Join a team where your ideas can rapidly transform into reality, leveraging our cutting-edge technology and agile ways of working. Our credit analysts and managers are fully embedded into a product squad alongside Product Managers, Engineers, Designers, Marketers, Customer Researchers, Data Scientists etc. This enables us to solve customer problems in a fast paced and innovative way. How you’ll contribute: • Lead a team that will develop credit and pricing strategies for our growing range of Flex products and distribution channels, • Work closely with squad leadership to develop and execute an ambitious growth strategy for Flex, • Oversee the development and maintenance of the NPV models and affordability strategies that underpin the Flex underwriting decisions, • Promote a culture of proactive, high quality analysis and ensure we have the right credit capabilities, infrastructure and talent in place to scale safely, • Collaborate with the Decision Science team to maximise value from our internal and external data through cutting-edge ML models, • Partner closely with key stakeholders including Capital, Impairments and Forecasting, Financial Health (Collections and Recoveries), Finance, Second Line Credit Oversight, • Be a member of the Borrowing Leadership Team which drives Monzo's overall borrowing strategy You should apply if: What we’re doing here at Monzo excites you! • You have multiple years of experience in unsecured lending, especially credit cards, • You’re as comfortable getting hands-on as well as taking a step back and thinking strategically and proactively identifying opportunities, • You have a working understanding of the regulations that apply to lending in the UK, • You have experience working at banks with growing lending portfolios, • You have track record leading analytical teams, • You are a clear and precise communicator, able to cut through complex problems and articulate decision points for our executive team, • Are comfortable working in a fast-moving and changing company, • (Ideally) you have working knowledge of SQL and Python The Interview Process: Our interview process involves 3 main stages. We promise not to ask you any brain teasers or trick questions! • Recruiter call, • Initial call with the hiring manager, • Final loop of interviews meeting the team Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on tech-hiring@monzo.com What’s in it for you: ✈️ We can help you relocate to the UK ✅ We can sponsor visas 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚Learning budget of £1,000 a year for books, training courses and conferences ➕And much more, see our full list of benefits_ #LI-REMOTE #LI-NJ1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

At Beam, you get to do work that matters for the world. We’re solving the world's toughest social problems with an incredible team, tech and AI. And we’re growing fast 🚀 It’s not easy. Nothing worth doing ever is. Join a company at the forefront of social impact, driving first-of-its-kind positive change. You’ll be part of a high-performance culture where you'll make a huge impact, rapidly progress your career, and truly enjoy your work. From top-tier coaching and personal development budgets to competitive salaries, we take care of everyone who works at Beam. We’ve already seen incredible growth from our Magic Notes product, helping case workers save over 8 hours of admin per week. From social workers and NHS clinicians to mental health practitioners and safeguarding specialists, over 50,000 frontline workers across the UK are now using Magic Notes regularly to deliver faster, more human-centred support. We’re also launching globally, helping practitioners across the USA, EU, and Australia make a difference. The opportunity at Beam We’re looking for Senior (and above) software engineers with a product-mindset to join our product teams to help build the future of Beam with the right technologies. It’s a passionate and growing team (doubled in size in 2024) and values autonomy, empowerment and bias-to-action. We want engineers who want to take responsibility for the product they are building and take part in every part of the product creation. We’re solving some hard problems that aren’t just technical, and value people who want to solve them with us. What you’ll be doing Help build our technology for the future - be it infrastructure or front-end. We value generalists Work with product, design, commercial and analytics to figure out what new features to build within our product Building internal tools - for our team to help as many people as efficiently as possible Using the latest generative AI tooling to empower our caseworkers to focus on what matters, helping those in need Get deep into the power of the LLMs that exist and figure out ideal optimisations across our systems with them Why is this exciting? Our MagicNotes product is already used by thousands of case workers per day - you will have an opportunity to figure out the future of it or you’ll be designing and defining the future of our BeamForce product You will have a high degree of autonomy working with other exceptional and like minded engineers and product people You will see your features used by people who really need them - and see the amazing 5-star feedback we get in return for building these critical features Who we’re looking for Breadth of experience across infrastructure, backend and frontend technology stacks: We use the latest Ruby on Rails, Turbo, Phlex, AlpineJS, TailwindCSS, AWS, PostgresSQL to name a few technologies OpenAI & Claude for LLM interfacing We are not wedded to them and will rapidly evolve over the next 3-6 months with the right technologies Has worked in complex software systems - both front-end and back-end and understands the importance of good data structures, a scalable architecture and constantly evolving tech stack You care about the “right tool for the right job” and pick the pragmatic options when building software Enjoys working in cross functional teams - PMs, UX, Designers and Data You have a product mindset: you care about customer outcomes and you want to make data-informed decisions You have an entrepreneurial, get-things-done attitude You'll contribute to fostering a culture of psychological safety, inclusivity, collaboration and continuous improvement within the team through participation in retrospectives and feedback You're passionate about social mobility We're committed to advancing equity, diversity, and inclusion through our work as an organisation, and that starts with the team we build. 53% of the people we support are from ethnic minority backgrounds and 17% have disabilities. We believe we serve these people best when we’re a diverse and inclusive team. To that end, we particularly welcome applications from ethnic minority candidates and/or those who’ve experienced social disadvantage. Application process We take hiring seriously. We have a 4-stage and an optional 5th interview process, giving you plenty of time to learn about Beam while we get to know you. 30 mins with our Talent team 45 minute Interview with Ben, our VP Engineering 1 hour technical test with two of our Senior Engineers 1 hour systems design interview with two of our Senior Engineers 30 minute product and cultural interview with one of our founders Our team of 200+ embraces a hybrid working approach, enjoying 2-3 days of vibrant collaboration in our beautiful Shoreditch co-working space, fully equipped with rooftop views, an onsite barista and kitted out gym. We’ve picked up an armful of for our work, including one from our former Queen. We've also been named by WIRED as one of London's and by LinkedIn as a . Meanwhile, we've been covered in the media literally thousands of times, including the likes of . We’re also proud to be backed by some of the world's leading tech investors and entrepreneurs, including the founders of _, Calm, Shazam and Dropbox. Generous _ share options Access to therapy, coaching, classes & content - powered by _ Your own financial well-being coach, through Bippit Generous Holiday - 25 days with 3 additional days over the Christmas period + bank holidays Work remotely up to 6 weeks a year Eligible for a 6-week sabbatical after 3 years in service Nursery scheme through Gogeta Healthcare cover through Benenden Health Enhanced parental leave: Primary Caregiver leave 18 weeks and Secondary Caregiver leave 4 weeks £200 WellBeam budget for activities enhancing wellbeing and professional development Annual membership to Shoreditch Exchange gym (London office only) Pension scheme where we contribute 3% of your salary and you contribute 5%. Free subscription to the Calm meditation app Discounted bike and accessories with Cyclescheme, and tech products with Techscheme Start your journey to a more impactful career today. We're excited to hear from you. Reasonable adjustments: Beam is committed to fostering an inclusive, diverse, and supportive work environment for all employees. This policy extends to our hiring practices. We recognise that some candidates may need additional support during their hiring process to give them the best chance of being a success. To ensure that all candidates have an equitable opportunity during their process, we are committed to providing reasonable adjustments where required. If you require a reasonable adjustment to be made during your process, please let your Talent Partner know. We encourage you to share this information, but there is no obligation to do so. Please be reassured that any reasonable adjustment requests will not be taken into account when making a decision about your candidacy.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ London/Cardiff/UK Remote | 💰£64,000 - £74,000 + | ✨ ⭐Our Company Secretarial team We’re looking for a talented, hands-on and enthusiastic Company Secretarial Assistant to join the Company Secretarial team at Monzo. As part of an experienced and friendly team of governance professionals, you will report directly to a Senior Company Secretary. You will play a key role in ensuring the smooth and efficient management of governance, regulatory and statutory compliance processes, including maintaining accurate corporate records, assisting with share transactions and utilising Diligent Entities to deliver a first-class governance service across the Monzo Group. This role provides an exciting opportunity to develop and enhance your company secretarial skills set while taking ownership of some of our core governance processes and procedures. If you are excited about the intersection of technology and banking, and want to build on your company secretarial expertise, this is the role for you! 🔑You’ll play a key role by... • Board/Committee Management: Provide support with the end-to-end process for the Group’s Boards and Committees, including responsibility for governance advice and support to the Chair., • Diligent Boards/Entities Management: Manage Diligent Boards and Entities, including providing information and advice to stakeholders, updating registers and issuing share certificates., • iNED Equity Participation Scheme: With support from the MBL Deputy Company Secretary, manage the iNED Equity Participation Scheme., • Employee Share Option Exercises: Support on the bi-annual employee share option exercise process and ad-hoc projects, working closely with the Reward team to ensure an easy to use and efficient process., • Capital Contributions: Support with capital contributions and Group funding activities., • Year-End Declaration Packs: Support the delivery of year-end declaration packs for directors for all Group companies., • Regulatory Returns: Assist with the preparation of regulatory returns to the PRA and FCA.., • Horizon Scanning: Identify, analyse and monitor emerging and anticipated changes in laws, regulations, and industry standards to ensure the team stays informed about and can plan for actual or potential changes., • Board Governance Procedures and Processes: Support on the management and ongoing production of procedures and processes, including annual reviews, to ensure the efficient and timely completion of activities., • KYC Documentation: Maintain Monzo Group KYC corporate information documentation and support the business with KYC requests from third parties., • Internal Website: Maintain and update the suite of governance information in Monzo’s central company information hub., • Technology: Assist with the team’s modernisation and transformation journey through the identification and implementation of automation and simplification opportunities, including the use of AI. 🤩 We’d love to hear from you if… • You are passionate about governance and the intersection of banking and technology., • You are a recently qualified, or part-qualified, company secretary or governance professional (ACIS or equivalent), with experience in a governance or company secretary role, ideally in financial services., • You have experience in a company secretarial role., • You have demonstrated a high level of accuracy and attention to detail., • You have experience of working in a fast-paced environment and are able to adapt to an ever changing environment., • You have the ability to work in a team and a collaborative environment., • You have the ability to carry out research independently and provide recommendations., • You are organised and able to deal with a variety of tasks., • You have excellent communication skills, with the ability to write clearly and concisely., • You have good knowledge of corporate governance principles and applicable financial regulations., • You are comfortable engaging at all levels of the organisation, including the Board and Executive Committee., • You embrace change management, developing and using technology to simplify processes and looking for innovative ways to solve challenges., • You are committed to continuous learning and improvement., • You are driven to advance your professional career. 🙌What’s in it for you 💰£64,000 - £74,000 ➕ share options. 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. 🌈 The application journey has 3 key steps • Call with Recruiter, • Initial Call with Hiring Manager, • Loop Interviews, • Role Specific Interview, • Behavioural Interview This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _ You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to hiring@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else. #LI-DH1 #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ London/Cardiff/UK Remote | 💰£85,000 - £100,000 + | ✨ Monzo is hiring for a Group Risk Oversight Manager. This person will be responsible for the Oversight of Group Risks at Monzo. Your primary responsibility will be overseeing Group risks (e.g. Financial risks), writing frameworks and making sure our Enterprise Risk Management Framework is implemented consistently across the Group. 🔑You’ll play a key role by... • Providing risk oversight over Monzo’s Group risks, providing insightful analysis and both support and challenge to 1LoD plans and actions. This will mainly involve Strategic and Financial risk oversight, • Review and challenge of the Group’s consolidated financial position via capital and liquidity assessments, regulatory reporting and risk appetite monitoring, • Oversight of strategic and financial aspects of corporate development activity to support Group growth ambitions, • Providing risk oversight over our Enterprise Risk Management Framework, making sure that it is implemented consistently across the Group, • Providing oversight opinions for Group risk committees and supporting the preparation of the Group CRO’s risk reports, • Setting our Group risk oversight plan with input from the Group and subsidiary Chief Risk Officers 🤩 We’d love to hear from you if… • Experienced in risk management - you know what good looks like and you’re confident in bringing that to Monzo, • Experienced in managing risk within a Group setting, • Highly numerate, with financial knowledge and experience of prudential risk management, including retail bank capital regulation, • Great at stakeholder management at all levels across the company, able to role model an effective working relationship between the 1 & 2 LOD, • Experienced and effective at prioritisation at a tactical and strategic level, • An excellent communicator, written and verbal, in line with our Monzo Tone of Voice, • A role model for our values & behaviours, • A nimble business mind with a focus on developing creative solutions, • A financial qualification would be beneficial e.g. ACA, CIMA, ACCA, ACT, CFA etc 🙌What’s in it for you 💰£85,000 - £100,000 ➕ share options. 📍This role can be based in our London office or distributed working within the UK (with ad hoc meetings in London) ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. 🌈 The application journey has 3 key steps • Recruiter call (potentially followed by an initial call), • First stage - 1 hour role specific interview, • Second stage - 1 hour behavioural interview Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on business-hiring@monzo.com. We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _ #LI-TK #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2023 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Connect2Luton are excited to recruit a Marketing Manager on behalf of Luton Borough Council. Main purpose of position: This post has a specific focus on leading and managing Luton DART's marketing activities to support the image and commercial viability of the operation and supporting Luton Rising's wider marketing and communications and engagement functions. This includes a particular focus on working with key partners to drive up patronage, managing the Luton DART brand and developing marketing and advertising initiatives and customer communication to generate usage and maintain reputation for excellence. Identify and seek sponsorship and marketing opportunities that can create additional revenue for the operation. The post has oversight across Luton Rising's marketing and communications channels and is responsible for developing engaging content to increase following, raise awareness of the company's activity and improve Luton Rising's reputation locally, regionally and nationally. This post will report into the Head of Marketing for Luton Rising with responsibility for line managing the Social Media and Sponsorship Officer You will be responsible to: In collaboration with key partners, devise and implement a robust and date driven marketing and partnership plan to drive up patronage of the Luton DART. Lead and implement marcomms activations for Luton Rising, ensuring regular engaging content is produced for the Luton DART and wider Luton Rising initiatives, while providing coaching and development support for Luton Rising's sponsorship and social media officer. Develop content and the right platform for Luton Rising's the Luton DART's online presence. Identify and seek sponsorship and marketing opportunities that can create additional revenue for the operation. Ensure all campaigns can be effectively measured and return on investment (ROI) calculated with the purpose of demonstrating how, and the degree to which, the outcomes of these campaigns have supported a rise in awareness and or usage. Contribute as a team member to the work of the wider Luton Rising communications and engagement function, headed up by Luton Council and supported by external agencies, keeping abreast of new developments in the field. Support Luton Rising events and provide marketing communications and relevant materials as required.Skills and Experience: In-depth experience of developing successful long and short-term marketing strategies and campaigns including, social media and digital campaigns, which align to the operational objectives Demonstrable experience in website maintenance Demonstrable experience of event management and organisation Demonstrable experience of generating income from advertising and sponsorship opportunities Ability to plan, deliver and evaluate a range of complex campaigns and projects, to meet service requirements and to ensure the best outcomes for the organisation Ability to provide engaging content across a range of online and social media channels to a range of different audiences Able to take responsibility for managing budgets, and providing coaching and direction to junior members of the team Able to influence others' behaviour through effective relationship building, negotiation and persuasion In-depth current knowledge of marketing and social media theory, legal framework and best practice Specific knowledge of branding and marketing Qualified to degree level in marketing or communications (or equivalent relevant workplace experience) Recognised professional qualification in Marketing, Public Relations and/or equivalent verifiable experience or training Evidence of relevant continuing professional developmentAbout Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates