Role Type: Freelance, Part-Time, Full-Time Location: Local (KT2)/ Must be able to travel 3Koncept, a London-based start-up consultancy focused on developing brands, experiences and teams within lifestyle industries. We believe in nurturing talent, fostering creativity, and helping individuals grow to their full potential. We are expanding our team and looking for passionate, motivated, and creative individuals to work closely with the Creative Director and bring ideas to life. Whether you're a student, recent graduate or or Experienced marketer what matters most is your attitude, eagerness to learn, and ability to think outside the box. - Creativity - Innovative - Flexibility - Problem Solving - Organised - Quick and Efficient - Time management - Attention to detail - Goal-orientated - Brand-orientated - Strong Communicator - Team Player - Trendy Savvy - Self-motivated & Proactive - Adaptable & Open to Feedback - Opportunity identify Responsibilities: - Develop and execute social media strategies to grow brand awareness and engagement. - Create compelling content for social media platforms (Instagram, Facebook, TikTok, etc.) and monitor performance analytics. - Plan, schedule and develop content calendar using social media management tools to ensure consistent posting. - Assist with digital marketing campaigns, from concept to execution, to support business goals. - Run and optimised paid social media campaigns, including ad targeting, budgeting and performance tracking. - Engage with the online community, responding to comments, messages, and inquiries. - Track and analyze social media and marketing performance, adjusting strategies as needed. - Monitor competitors and industry trends, identifying opportunities for innovation and competitive advantage. - Collaborate with the team to ensure content aligns with the overall marketing strategy and brand voice. Qualifications: - Experience in social media management and digital marketing. - Proficiency in major social media platforms (Instagram, Facebook, TikTok, LinkedIn) and digital marketing tools (Google Analytics, Meta Business Suite, Hootsuite, Buffer, Canva, Adobe Creative Suite, etc.) - Strong written and verbal communication skills. - Creative mindset with the ability to generate fresh ideas for engaging content. - Basic knowledge of social media advertising (Facebook Ads, Instagram Ads, TikTok Ads) and experience in campaign management is a plus. - Analytical skills to track, measure, and optimize performance, translating data into actionable insights. - Basic editing skills for creating and refining visual content. Skills in creative media (graphic design, animation, photography, videography, or motion graphics) are a plus. - Ability to work both independently and collaboratively, managing time and deadlines effectively. - Understanding of SEO and content marketing principles to enhance social media reach and effectiveness. - Passion for digital trends and social media innovation, staying up to date with platform updates, viral trends, and best practices. Candidate Specifications: - Must be able to travel to KT2 and be flexible to move around London for content creation and events. - Must have an up-to-date smartphone and laptop for work-related tasks. Salary: - Salary based on performance, experience, skills, and attitude. - KPIs and targets will be set, with the opportunity to earn performance-based bonuses. How to Apply for All Roles: - Please send your portfolio, CV, or a brief cover letter explaining your skills, interests, and why you would love to join 3Koncept. - Show us what you can bring to the team and how you align with our values of creativity, passion, and innovation.
Marketing Intern Position – Blush You & Le Luxe Beauty and Aesthetics Clinic Are you a creative and ambitious individual with a passion for beauty and marketing? Blush You & Le Luxe Beauty and Aesthetics Clinic is seeking a motivated Marketing Intern to join our growing team! This is an exciting opportunity to gain hands-on experience in a fast-paced, luxury beauty and aesthetics business. About Us Blush You & Le Luxe is a premier beauty and aesthetics medical clinic offering a wide range of treatments, including eyelash extensions, facials, microneedling, dermaplaning, laser treatments, Hifu, body sculpt, dermal fillers, Botox, skin boosters, and much more. We also provide professional makeup and hair styling services. What You’ll Do As our Marketing Intern, you’ll play a key role in helping us expand our online presence and attract new clients. Your responsibilities will include: Assisting in the creation of engaging content for social media platforms (Instagram, TikTok, Facebook, etc.) Designing and implementing creative campaigns to promote our services. Supporting the development of email marketing campaigns and newsletters. Monitoring social media trends, engagement, and analytics. Helping with photoshoots, video content, and editing and chasing leads. Assisting in planning promotional events and collaborations. Researching and proposing innovative marketing strategies to enhance brand visibility. What We’re Looking For A student or recent graduate in Marketing, Communications, Media, or a related field. Passion for the beauty and aesthetics industry. Creative mindset and a flair for design and storytelling. Strong knowledge of social media platforms and trends. Basic skills in Canva, Adobe, or other design tools. Excellent written and verbal communication skills. Highly organized, with the ability to multitask and meet deadlines. What We Offer Hands-on experience working in a thriving beauty business. Mentorship and training from industry professionals. Flexible hours to suit your studies or schedule. Opportunities to build your portfolio and gain valuable skills. A fun, supportive, and creative working environment. Complimentary services to choose from often. Location: Blush You & Le Luxe Beauty and Aesthetics Clinic – London (with potential for remote work on some projects). How to Apply If you’re ready to bring your creativity to Blush You & Le Luxe and make your mark in the beauty industry, send your CV, a short cover letter, and examples of any previous marketing work or portfolios to us with the subject line "Marketing Intern Application." We can’t wait to hear from you!
Seeking experienced retail staff Seeking someone who is hardworking and reliable. preferably someone with IT knowledge and experience. Online selling and social media knowledge a bonus Be able to work flexible days and hours, Part time and full time is available, Must have excellent customer service and be able to work on own initiative Be able to take instructions and carry out duties. The job role will be working in the store and helping in daily tasks
We are looking for a Digital Marketing Executive to lead our restaurant’s online marketing efforts, drive customer engagement, and increase footfall and online orders. The ideal candidate will have experience in social media management, SEO, content creation, and paid advertising to promote the restaurant effectively. Key Responsibilities: Social Media Management: Develop and execute engaging content strategies for Facebook, Instagram, TikTok, and Twitter. Create and schedule high-quality posts, reels, and stories showcasing menu items, promotions, and events. Respond to customer inquiries, comments, and reviews to maintain strong online engagement. Online Advertising & Promotions: Plan and manage paid advertising campaigns on Google Ads, Facebook Ads, and Instagram Ads. Optimize campaigns to drive reservations, online orders, and brand awareness. Implement and monitor special offers, discounts, and loyalty programs. SEO & Website Management: Optimize the restaurant’s website for search engines to improve online visibility. Manage and update online menus, promotions, and booking systems. Ensure a mobile-friendly and user-friendly experience. Influencer & Partnership Marketing: Collaborate with local food bloggers, influencers, and content creators for brand exposure. Coordinate partnerships with food delivery platforms like Uber Eats, Deliveroo, or Just Eat. Email & SMS Marketing: Create and send email newsletters with updates on promotions, new dishes, and events. Develop SMS campaigns for special offers and exclusive deals. Analytics & Performance Tracking: Use Google Analytics, Meta Insights, and other tools to track and improve marketing performance. Provide reports on campaign success, customer engagement, and online traffic. Required Skills & Qualifications: Bachelor's degree in Marketing, Business, or a related field (preferred). Strong understanding of social media trends, SEO, and online advertising. Experience with content creation tools like Canva, Photoshop, or CapCut. Knowledge of Google Analytics, Meta Business Suite, and email marketing platforms. Excellent communication and creativity skills.
ALPA Consultants Ltd. is seeking a talented Digital Marketing Specialist to drive our online presence and brand growth. The ideal candidate will be responsible for developing and executing digital marketing strategies, managing social media campaigns, optimizing SEO/SEM efforts, and analyzing performance metrics. Experience with content creation, email marketing, and paid advertising is a plus. If you're a creative thinker with a passion for digital trends and data-driven marketing, join our team and make an impact! Apply now to be part of a dynamic and innovative consulting firm.
Are you a creative and results-driven marketer with a passion for food and hospitality? Clee Hill Fish and Chips is looking for a Marketing Executive to join our team and help drive brand awareness, customer engagement, and business growth. About Us Clee Hill Fish and Chips is a well-loved, community-focused takeaway serving delicious, high-quality fish and chips. We take pride in our fresh ingredients, excellent customer service, and welcoming atmosphere. The Role As a Marketing Executive, you will be responsible for promoting our brand, increasing customer footfall, and managing our online and offline marketing efforts. You will play a key role in developing and executing marketing strategies that enhance our visibility and drive sales. Key Responsibilities • Develop and implement creative marketing campaigns to increase brand awareness and attract customers. • Manage and grow our social media presence across platforms like Facebook, Instagram, and TikTok. • Create engaging content, including posts, graphics, and promotional materials. • Monitor and analyze marketing performance, making data-driven decisions to improve effectiveness. • Coordinate local advertising, sponsorships, and partnerships to enhance brand visibility. • Organize promotions, special events, and seasonal campaigns. • Engage with customers through online reviews and feedback to maintain a strong brand reputation. Requirements • Previous experience in marketing, preferably in food, hospitality, or retail. • Strong knowledge of social media marketing and digital advertising. • Creativity and excellent communication skills. • Ability to work independently and as part of a team. • Knowledge of graphic design tools (e.g., Canva, Photoshop) is a plus.
We are seeking a highly motivated Marketing Manager to lead our marketing strategies, enhance brand visibility, and drive sales growth. The ideal candidate will have a strong background in retail marketing, with expertise in both digital and traditional marketing channels. Key Responsibilities: - Develop and implement marketing strategies to drive foot traffic and online sales. - Manage and optimize social media platforms, advertising campaigns, and promotions. - Create compelling content for both online and offline marketing materials. - Collaborate with the sales and operations teams to align marketing efforts with business goals. - Analyze customer trends and competitor strategies to adjust marketing tactics. - Track and report on the effectiveness of marketing campaigns and recommend improvements. Qualifications: Bachelor's degree in Marketing, Business, or related field. Minimum of 3-5 years of experience in marketing, preferably in the retail industry. Strong knowledge of digital marketing platforms (Google Ads, Social Media, SEO, etc.). Excellent communication, leadership, and project management skills. Creative thinker with strong problem-solving abilities. Why Join Us? At S M Grays Supermarket, you’ll be part of a fast-growing company that values innovation and customer-centric approaches. We offer competitive salary packages and an opportunity to grow with the business.
Street Team Member & Work-from-Home Roles (UK) – All Ages Welcome Job Title: Street Team Member & Remote Promotions Assistant Location: Various locations across the UK + Work-from-Home Opportunities Salary: 21 and over: £12.21 per hour 18 to 20: £10.00 per hour Under 18: £7.55 per hour Apprentices: £7.55 per hour (Rates comply with UK National Minimum Wage laws effective April 1, 2025.) Job Type: Part-time / Flexible Hours Start Date: Immediate Job Description: We are looking for energetic, outgoing, and motivated individuals to join our Street Team and Work-from-Home Promotions Team! Whether you prefer to engage with people on the streets or work remotely, we have exciting opportunities for you. Street Team Members will promote campaigns, distribute flyers, and engage with the public to create buzz around events, music, and brands. Remote Promotions Assistants will help with online marketing, social media engagement, and digital outreach from the comfort of their home. Responsibilities (Street Team): Distribute flyers, posters, and promotional materials in key locations Engage with the public to spread awareness of campaigns Assist with live promotions, events, and brand activations Capture and share promotional content on social media Represent the brand positively at all times Provide feedback on public engagement and campaign success Responsibilities (Remote Promotions): Promote campaigns through social media and online platforms Engage with audiences through comments, shares, and discussions Assist in online advertising and outreach strategies Create and schedule social media posts to boost brand awareness Track engagement and report campaign success Requirements: No experience necessary—full training provided! A friendly, confident, and outgoing personality Strong communication skills (online and in-person) Ability to work independently and as part of a team Willingness to work outdoors (for Street Team roles) Access to a smartphone or computer with internet (for remote roles) Perks & Benefits: Flexible working hours to fit around studies, work, or personal commitments Opportunity to work on exciting projects, music events, and campaigns Bonuses and incentives for top performers Potential for career progression into event management, marketing, or promotions How to Apply: Send your CV . A few sentences about why you’d be great for the role Join our team and help make an impact—apply today!
Position: Business Development Executive Location: Ilford, London Job Type: Full-Time, Permanent Salary: Up to £38,000.00 - £40,000.00 dependent on experience (plus bonus structure) Responsibilities: Development and implementation of agreed strategies, supporting the client’s business objectives. Management of projects from concept through to delivery, always working to best practices. Excellent understanding of digital platforms, with a proven track record. Creative and constructive contributions to meetings, with the confidence to challenge. Supporting team members and managing third-party suppliers. New business support, from finding opportunities, developing tenders, contributing to the creative process, and presenting. Build and promote strong, long-lasting customer relationships by partnering with clients and understanding their needs. Ensure that all marketing content and activities comply with regulatory requirements. Manage and track all marketing-related reporting. Strong knowledge of online retail platforms, including eBay, Amazon, and other digital marketplaces. Demonstrated ability to understand online product management, including pricing, listings, and optimization strategies. About you: At least three years’ experience within the relevant field. Excellent knowledge of website platforms, social media marketing, user experience, content management systems, SEO, and PPC/AdWords strategies. Proven experience in business development, sales, or a similar role. Strong experience with CRM tools and marketing platforms, such as HubSpot. Experience managing and optimizing online product listings and digital marketplaces such as eBay and Amazon. Ability to manage multiple projects simultaneously. An excellent understanding of the digital industry, particularly in e-commerce. Ability to build and maintain strong client and team relationships. Confident communicator and presenter at all levels, with excellent interpersonal skills.
Looking for TikTok Manager, Full- Time or Part-Time. Wide range of travel and household products Live Stream and Online Sales Involved. You will need to present live videos and posts on our TikTok channel. Requirement: 1. Must be over 18 2. Good understanding of social media trends. 3. Solid knowledge of technology and electronics product 4. Confident in front of the camera 5. Active on social media. 6. Previous experience in live streaming is a plus. 7. When you apply, please send a short video of yourself showing us an introduction to yourself and your social media profiles; 8. Your video should showcase: 9. 1 - A short introduction about yourself 10. 2 - You should present in front of the camera and introduce/sell an outfit you're wearing to show us your presenting skills. 11. Please also check the live fashion channels on TikTok to learn more about this job, the responsibilities skills involved. 12. Please share with us the links of good product videos that you have produced before(if applicable). 13. Job Types: Full-time, Part-time, Permanent Pay: £12 - £40 per hour depending on experience. Expected hours: No less than 20 per week
Volunteer Opportunity: Event Promotion & Marketing Are you enthusiastic, outgoing, and eager to gain hands-on experience in marketing and events? Unity Link Up Ltd is looking for confident volunteers to help promote our exciting pop-up events in London! What You'll Be Doing: - Promoting events through online advertising & social media - Engaging with the public face-to-face to generate interest - Distributing flyers in key locations - Supporting our mission to connect small independent businesses with the community What You’ll Gain: - Real-world experience in marketing & event promotion - Networking opportunities with local businesses & brands - A chance to build confidence in communication & sales - A reference for future job applications Who We're Looking For: - Friendly, enthusiastic, and proactive individuals - Social media savvy (a plus, but not required) - Comfortable approaching and engaging with people - Reliable and available to help in lead-up to our events
Position: Lettings Manager Location: Hanley Branch, Stoke-on-Trent Reports To: Branch Manager Salary: Competitive, based on experience About Alexander James Property Ltd Alexander James Property Ltd is a trusted and reputable estate agency specializing in residential and commercial property lettings, management, and sales. Our Hanley Branch is dedicated to providing exceptional service to landlords, tenants, and property investors. **Role Overview** As a Lettings Manager, you will be responsible for overseeing all aspects of the lettings department, ensuring smooth property rentals and compliance with legal requirements. The ideal candidate should have a strong background in property valuation and a proven track record in managing the lettings process effectively. You will play a key role in driving business growth, maintaining client relationships, and ensuring that our properties are marketed efficiently to maximize occupancy rates. **Key Responsibilities** Property Valuation & Lettings Strategy Conduct accurate property valuations to determine competitive rental prices. Provide expert advice to landlords on market trends and property value maximization. Develop and implement strategies to attract high-quality tenants. Property Management & Compliance Oversee all aspects of property lettings, from marketing to tenancy agreements. Ensure compliance with lettings legislation, including Right to Rent checks and deposit protection. Conduct regular property inspections and manage maintenance requests. Client Relationship Management Build and maintain strong relationships with landlords and tenants. Act as the main point of contact for landlord queries and concerns. Resolve any disputes efficiently and professionally. Team Leadership & Development Manage and mentor a team of lettings negotiators and administrators. Set performance targets and ensure the team meets company objectives. Marketing & Business Development Promote properties through various marketing channels, including online listings and social media. Identify new business opportunities to expand the lettings portfolio. Attend networking events and maintain an active presence in the local property market. Required Skills & Experience Proven experience in property lettings and management. Strong background in property valuation and rental market analysis. Excellent knowledge of UK lettings regulations and compliance requirements. Strong sales and negotiation skills with a results-driven mindset. Exceptional communication and customer service skills. Ability to manage and develop a team effectively. Proficiency in property management software and CRM systems. Full UK driving license and access to a vehicle. **What We Offer** Competitive salary with performance-based incentives. Ongoing professional development and training opportunities. Supportive and dynamic work environment. Opportunities for career progression within the company. How to Apply If you are an experienced and motivated property professional looking to advance your career, we would love to hear from you. Please send your CV and a cover letter outlining your experience and suitability for the role apply. Alexander James Property Ltd is an equal-opportunity employer. We encourage applications from all qualified candidates. Job Types: Full-time, Part-time, Permanent Expected hours: No more than 35 per week Additional pay: Commission pay Performance bonus Benefits: Company car Company events Schedule: Monday to Friday Weekend availability
We are Computer wholesale Business with the majority of our business focused on Online Selling through Ebay, Amazon and other Ecommerce platform. We are currently seeking an Office Assistant to join our company at our barking office. Responsibilities: -The Main focus of this role is to manage online Ecommerce Store on Ebay and Facebook & other Market Place. -you will be responsible to take pictures and list it on ebay and other social media platforms. -you will be responsible to answer queries and concerns from the customers and handle returns and replacements and refunds. -you will be responsible for pickup and packing of these items which are sold on ebay and other platforms. -you will be responsible for keep the stock in place and conduct inventory check regularly. -you will be required to assist on daily day to day task of office including recveing mails, taking pictures of the products, creating database, creating ebay listings and other daily tasks. -you will be sitting in separate office and will be responsbile to look after the stock, you need to be self motivated and self accountable. -Manage day-to-day operations of our office. -Arrange and organize incoming & outgoing deliveries, including -Manage correspondence, schedules, and appointments. -Organize the office layout and ensure the availability office Supplies -Negotiate contracts and pricing with office vendors and service providers. -Update and maintain paperwork, documents, and word processing tasks. -Perform general office clerical duties and handle errands as needed. -Create, maintain, and update information in the relevant databases. Education High school diploma or associate’s degree. Technical Qualifications Experience as an office assistant or in a related field Familiarity with Ebay is Must. skills in Microsoft Office programs (basic word, Excel and PPT is a must). Personal Skills English Language: Ability to work effectively with limited supervision. Strong interpersonal and communication skills-both oral and written-. Excellent organizational skills. A self-motivated and independent thinker with a proactive approach. Ability to identify, evaluate and implement alternative solutions to problems. We are small business so there is lot of potential to learn and execute tasks independently. we are looking for someone who can do part time initially, this can be discussed during interview. we are based in barking, London, United Kingdom
Online selling social media handling promotion and advertisement duties
Job description Are you an organised, proactive, and driven individual with an interest in commercial property? We are a leading commercial property agency in London, specialising in warehouses, creative workspaces, offices, shops, filming locations, car park spaces, and storage spaces, and we are looking for a dynamic Lettings Manager Assistant to join our team. About the Role This is a fantastic opportunity for someone who wants to gain valuable experience in the commercial property sector. As a Lettings Manager Assistant, you will support our Lettings Manager in all aspects of the leasing process, ensuring smooth day-to-day operations and excellent client service. This role will initially be part-time but has the potential to grow into a full-time position as our business continues to expand. Key Responsibilities - Assisting in managing enquiries from potential tenants and landlords. - Conducting property viewings and assisting with site visits. - Preparing and organising tenancy agreements, paperwork, and documentation. - Coordinating marketing efforts, including online listings and social media posts. - Maintaining accurate records and updating property management systems. - Liaising with contractors, tenants, and landlords to ensure properties are well-maintained. - Supporting the Lettings Manager with diary management and other administrative tasks. What We’re Looking For - A highly organised individual with strong attention to detail. - Excellent written and verbal communication skills. - Ability to multitask and work efficiently in a fast-paced environment. - A proactive attitude with a willingness to learn and grow within the company. - Familiarity with the London commercial property market is a plus, but not essential. - Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable with property management software. What We Offer - A supportive and collaborative work environment. - The opportunity to develop skills and grow into a full-time role. - Insight and experience in the commercial property sector. - Competitive salary with potential for progression. Job Type: Part-time Pay: From £12.00 per hour Expected hours: 8 – 24 per week Schedule: - Day shift - Monday to Friday - No weekends Ability to commute/relocate: London E5 9LU: reliably commute or plan to relocate before starting work (preferred) Work Location: In person Application deadline: 10/02/2025 Expected start date: 10/02/2025
About Us ... At Amax Marketing, we’re dedicated to driving growth for businesses of all sizes. With over a decade of experience across various industries, our mission is to connect you with the right audience among the 5 billion people online. Our services encompass SEO, PPC, Social Media, and Website Development, all tailored to enhance your online presence and ensure long-term success. We believe in fostering a positive work culture that encourages learning and fulfilment. We thrive on strong working relationships, and we provide an environment where ambitious individuals can grow and develop rapidly. Our clients benefit from our collaborative approach, and we take pride in delivering exceptional results that exceed expectations. What do we need? Amax Marketing is looking for a talented SEO Specialist to join our team. You’ll take care of your own pool of clients; you will develop and implement SEO strategies to drive organic growth and improve search rankings for a range of clients across several industries. You’ll handle strategy, execution, and reporting while taking the lead on direct communication with clients. If you’re ready to make a difference, we’d love to hear from you! Key Responsibilities: - Develop and execute data-driven SEO strategies to improve organic traffic and search rankings. - Manage and optimise client websites using tools such as Google Analytics, Google Search Console, Google MyBusiness, Tag Manager, and leading SEO platforms. - Create high-quality, SEO-optimised content to drive engagement and improve search visibility. - Execute link-building strategies to enhance domain authority and organic reach. - Build strong, long-lasting relationships with clients, providing clear communication and actionable insights. - Monitor and report on campaign performance, adjusting strategies as necessary to meet KPIs. - Participate in pitches to secure new SEO projects for the company. Key Skills & Experience: - Proven experience in SEO, with a strong track record of driving website traffic through strategic campaigns. - Proficiency in tools such as Google SEO tools, Tag Manager, SEMrush, Ahrefs, Moz, and Screaming Frog. - Comprehensive understanding of technical SEO, content optimisation, and link-building strategies. - Analytical mindset with the ability to interpret data and translate it into actionable recommendations. - Excellent communication and interpersonal skills; confident working directly with clients. - Experience integrating SEO efforts with broader digital marketing strategies, including paid media and social campaigns. - A proactive, can-do attitude with the ability to manage multiple projects and deadlines effectively. - It would be beneficial if you have: - Some experience in other digital marketing disciplines, such as PPC, email marketing, LinkedIn, and social media. - A background in B2C lead generation, particularly within industries like self-storage, eCommerce, or logistics. - Can also drive to meet clients. **Benefits:** - Private healthcare – which includes additional benefits like cinema tickets - Pension - Birthday leave - Additional days off after 2 years' service - Christmas- & Summer-party invites - Laptop - Mobile phone - Training budgets available
The Role We’re looking for a creative and driven Social-First UGC Content Creator to join our team full-time in London. This role is all about conceptualising and producing engaging social media content—especially user-generated content (UGC) videos—to captivate our online audience and strengthen our brand product. If you’re a self-starter who loves brainstorming fresh ideas, filming engaging content, and weaving compelling narratives, we’d love to hear from you! Key Responsibilities Develop Engaging UGC: Plan, shoot and edit UGC videos that highlight our products and brand. Social Media Management: Manage and post content across various social media channels, adhering to best practices for each platform. Copywriting: Craft clear, concise, and on-brand copy that resonates with target audiences. Design & Aesthetics: Utilize strong design skills to produce visually compelling imagery and graphics for social posts. Strategy & Analytics: Contribute to content strategies and track key metrics to continually improve performance. Qualifications Excellent Communication: Strong written and verbal communication skills in English. Proven Social Media Experience: Demonstrated ability to create engaging content (video and static) across multiple platforms (Instagram, TikTok, YouTube, etc.). Copywriting Skills: Experience writing short-form copy that connects with different audiences. Salary Competitive – commensurate with experience and skills.
Job Title: Customer Service Manager (SOC: 4143) Location: 7 A Henriques Street, London, England, E1 1NB (On-site) Reports To: Operations Manager About Us: East Dragon LD Ltd is a premier online retailer specializing in luxury superbrands, high-end fashion, and luxury watches. Based in London, we pride ourselves on delivering exceptional quality and style to our B2C clients. While rooted in the UK, we are rapidly expanding our operations into global markets to bring our curated collections to a worldwide audience. Our mission is to provide an unmatched shopping experience and maintain our reputation for excellence in the luxury retail sector. Job Summary: The Customer Service Manager will oversee all aspects of the customer service department, ensuring that B2C clients across the globe receive timely and effective assistance. You will lead and develop a team of representatives, resolve escalated issues, and contribute to shaping the overall customer service strategy. This includes gathering customer feedback to make data-driven decisions and building a loyal customer base through exceptional service. Key Responsibilities: Customer Service Leadership and Strategy - Gather and analyse customer feedback to derive actionable insights and improve service operations. - Develop and implement a data-driven customer service strategy for online operations. - Launch initiatives that build customer loyalty, ensuring repeat business and long-term satisfaction. - Ensure prompt and effective resolution of customer inquiries, complaints, and escalations. - Foster a customer-centric culture within the team. Team Management - Recruit, train, and mentor a multilingual customer service team with expertise in luxury markets. - Set clear objectives and provide regular performance feedback to ensure a high-performing team. - Manage staffing schedules to ensure adequate support during peak business hours and across time zones. - Conduct training sessions to enhance customer service skills and knowledge. - Motivate and empower the team to exceed customer satisfaction targets. Customer Experience - Oversee customer inquiries across multiple channels, including email, chat, phone, and social media, with a focus on luxury clientele. - Collaborate with teams such as Marketing, Sales, and Logistics to elevate the overall customer experience. - Address and resolve escalated customer complaints promptly, ensuring professional and personalized resolutions. - Monitor and leverage customer feedback to identify areas for improvement in products, services, and processes. Process Improvement - Develop, document, and continuously refine customer service policies and procedures. - Work closely with departments such as logistics and marketing to resolve customer issues efficiently. - Leverage CRM tools and technology to streamline workflows and enhance service delivery. - Stay updated on industry trends and best practices to drive innovation in customer service. Reporting & Analytics - Track and report on key performance indicators (KPIs), including response times, resolution rates, and customer satisfaction scores. - Analyse customer service metrics to identify trends and recommend strategies for improvement. - Prepare detailed reports for senior management, highlighting successes, challenges, and growth opportunities. Problem-Solving - Handle complex or sensitive customer issues, turning challenges into opportunities for exceptional service. - Proactively anticipate potential issues and implement preventative measures to enhance customer satisfaction. Qualifications: Required: At least 2 years of proven experience in a customer service or customer success role, ideally in a B2C environment. Previous experience in the fashion industry, particularly in luxury brands or watches, with a strong understanding of the online fashion business model. Outstanding communication, interpersonal, and conflict-resolution skills. Strong organizational and multitasking abilities in a fast-paced environment. Preferred: Experience using CRM tools. Experience in managing customer service teams in an in-office setting. Proficiency in data analysis and tools like Excel or Google Sheets. Key Attributes: A customer-centric approach and a genuine passion for helping people. Ability to lead, motivate, and inspire a team to excel. Calm under pressure, with a proactive and solution-oriented mindset. What We Offer: Competitive salary and performance-based bonuses. Opportunities for career growth and professional development. A supportive and collaborative work environment. Employee discounts on all East Dragon LD Ltd products. 28 holiday pay per year.
Position Statement A degree in Marketing, Business or Commerce or a relevant field of work, or an equivalent combination of education and proven work-related experience. Pogressive work experience in a Hotel Marketing role with proven marketing executional experience and the ability to lead the segment. The ability to demonstrate well rounded knowledge of all aspects of marketing, including digital, social media, content development and PR. Due the nature of the role you will need to demonstrate the below technical competencies: Expertise in this field The ability to not only monitor but to create content and publish to our social media channels. Experience with social media management software tools. Competent in using Email/CRM systems. Experience in using Content Management Systems (CMS) ideally WordPress. Technical competence in using Adobe Creative Suite: In-Design & Photoshop Digital marketing platforms i.e., Google Analytics The Marketing and Social Media Consulting Manager will be responsible for enabling our hotels to reach adequate online presence and visibility levels to drive online channel performance, direct bookings as well as introducing new commercial opportunities (e.g., hotel level advertising in new distribution channels).
We’re looking for a dynamic and creative Chief Marketing Officer (CMO) to join The London Network and help us elevate our brand. The London Network hosts exclusive networking events for tech entrepreneurs, professionals, and investors, creating a space for meaningful connections and opportunities. Key Achievements: • 1,000+ attendees • Participants from 30+ cities • Hosted 50+ events If you’re passionate about digital marketing, social media, and content creation, this is your chance to drive the growth of a fast-growing community. Responsibilities: • Social Media Strategy: Develop and execute a content strategy for Instagram, LinkedIn, Facebook, and TikTok to grow our online presence. • Email Marketing: Plan and deliver impactful email campaigns to engage with our network and attract new members. • SEO: Optimize content and web presence to improve search engine rankings and drive organic traffic. • Digital Marketing: Oversee paid campaigns across platforms like Google Ads and social media to maximize ROI. • Photography & Videography: Create high-quality photos and videos for social media posts, reels, and promotional materials. • Content Creation: Design and post engaging content tailored to each platform to drive engagement and build brand loyalty. • Analytics: Track performance metrics across social media, SEO, and digital campaigns to optimize strategies. • Community Engagement: Actively engage with followers, respond to comments, and foster a sense of community online. Requirements: • Bachelor’s degree in Digital Marketing or a related field (preferred). • Proven experience in social media management and growth. • Strong knowledge of SEO strategies and tools. • Proficiency in email marketing tools (e.g., Mailchimp, HubSpot). • Experience in creating and managing digital advertising campaigns (Google Ads, Meta Ads, etc.). • Proficiency in photography and videography, including editing tools (e.g., CapCut, Adobe Premiere). • Creative mindset with a strong sense of branding and storytelling. • Analytical skills to interpret data and optimize campaigns. • Ability to work independently and bring fresh, innovative ideas. Pay: This role offers the opportunity to become a co-founder of The London Network, a startup where you will receive shares; details to be discussed.
Company: Taylor J Ltd Location: 6 Station Approach, Heathfield, England, TN21 8LG Salary: £39,000 per annum About Us Taylor J Ltd is a beloved local fish and chips shop, known for its delicious food and excellent customer service. We are passionate about serving our community while exploring new opportunities to grow and enhance our business. To support our expansion, we are looking for a dynamic Business Development Executive to join our team! Your Role As a Business Development Executive, you will be instrumental in driving the growth of our business by identifying new opportunities, engaging with the community, and implementing creative marketing strategies to attract more customers. Key Responsibilities Develop and implement strategies to expand our customer base and grow revenue. Build and maintain strong relationships with suppliers, partners, and customers. Plan and execute local and online marketing campaigns to boost brand awareness. Analyze market trends and customer feedback to refine our services and offerings. Manage social media platforms and promotional content to attract more customers. Identify opportunities for improving customer experiences and operational efficiency. Requirements Previous experience in business development, sales, or marketing (preferably in the hospitality or food industry). Excellent communication and negotiation skills, with the ability to connect with customers and partners. Creative thinking and the ability to implement innovative marketing strategies. Strong organizational skills and a proactive approach to problem-solving. Passionate about the local community and the food industry. Why Join Us? Competitive annual salary of £39,000. Be part of a friendly and supportive team with a strong community presence. Opportunity to make a real impact and grow with the business. A chance to showcase your creativity and develop new ideas for a thriving local business.
Job Overview The experienced Administrative Officer is responsible for supporting the administrative, financial and organisational processes within the school. General Administration · Update manual and computerised record/management information systems (MIS), including student and staff HR & absence records, class lists and internal phone listings · Update and maintain the school calendar/diary · Manage the school diary for prospective parent/carer tours · Update and maintain the school website, ensuring statutory compliance · Manage and organise completed forms from parents · Organise and distribute incoming and outgoing post · Provide administrative support to SLT and staff as needed · Organise individual and whole school training for all staff · Maintain training records for school staff, including medical, on the school’s MIS · Order, monitor and manage stock, ensuring best value following the school’s purchasing processes · Process orders for resources on behalf of school staff in line with the school’s purchasing procedures · Carry out filing, printing, and photocopying · Maintain the operation of the printer and photocopier to ensure it’s ready to use at all times, resolving any issues as necessary · Assist with organising parents’ evenings and other meetings and events, including the organisation of rooms and equipment, and providing refreshments as required · Assist with organising school based medical and other health related appointments, including the organisation of rooms · Assist in the organisation of school trips in cooperation with other staff, including ensuring that staff and external providers (e.g. coach companies) have completed all associated risk assessments · Keep records in accordance with the school’s record retention schedule and data protection law, ensuring information security and confidentiality at all times · Work with the external contractor to manage, administer, and reconcile the school dinner provision · Provide daily school dinner numbers to catering provider in line with the applicable service level agreement, review and agree menus each term, administer free school meals, send invoices, and reconcile payments within the school’s MIS · Provide administrative support to the EHCP process by preparing paperwork for and arranging EHCP Annual Review meetings, collating, updating, and maintaining student records, editing/updating changes to EHCPs following the Annual Review, whilst ensuring that the school’s legal obligations are met in relation to timescales · Provide support with the Local Authority consultation process, including pre-admissions consultations; and collating and processing requests on behalf of the Headteacher · Dealing with leavers’ administration · Take responsibility for the preparation of the School Pupil Census · Completion of returns for the relevant local authority and DfE as required by the Headteacher · Maintain the school’s Single Central Record (SCR) in line with statutory guidance · Document archiving · Liaise with IT in respect of equipment and systems logins · Keeping induction folders up to date · Keeping GIAS up to date · Communication with parents/carers, including working with Home School Liaison Officer to cascade information about activities to parents via Arbor · Working with the DPO to ensure compliance with GDPR, recording any breach and reporting the same immediately to the Headteacher · Reporting Subject Access Requests and Freedom of Information Requests immediately to the Headteacher Attendance Administration · Monitor and maintain an accurate record of pupil attendance, producing reports as necessary · Monitor the late arrival of pupils and contact parents/carers to identify reasons for non-attendance, ensuring all safeguarding procedures are followed · Transfer staff absence information into the school’s MIS daily Reception · Act as the first point of contact for parents and visitors arriving at the school · Reception duties, including answering the telephone and managing the school’s email Inbox, ensuring the school meets its expected response times and emails are forwarded to the relevant member of staff as necessary · Deal with telephone and face-to-face enquiries efficiently and in a professional and supportive manner · Seeking support from other colleagues where necessary to respond to complex enquiries · Respond to messages promptly and accurately, passing on information to relevant staff members as necessary · Assist staff and pupils with the information and support they need Security · Control access to the school in line with the school’s safeguarding procedures, including signing-in visitors, checking identification as necessary, issuing passes, and notifying them of safeguarding and safety procedures · Be alert to unknown individuals on the school premises and report any concerns in line with the school’s procedures Written Communication · Write and send email responses that are professional and uphold the school’s vision and values · Update and distribute online and offline communications (e.g., letters, newsletters, social media posts etc.) to parents, staff, and other stakeholders · Assist with marketing and promoting the school Finance · Collect, record and issue receipts for payments from parents · Carry out financial administration in line with the school’s procedures · Payroll administration, including processing starters and leavers, time sheets for agency staff and other HR related claims HR · Support recruitment processes up to conditional offer stage, including processing applications, arranging interviews and carrying out online searches, in line with the school’s Safer Recruitment Policy · Signing off on timesheets for agency staff · Responsibility for collating and maintaining volunteer paperwork Safeguarding · The school Administration Officer will be required to safeguard and promote the welfare of children and young people and follow school policies and the staff code of conduct · Providing administrative support to the DSL · Maintain the school’s Single Central Record (SCR) in line with statutory guidance Other Areas of Responsibility · Read and follow relevant school policies · Undertaking training required to develop in the role · Ensure all duties and responsibilities are undertaken in line with the school’s Health and Safety Policy · Support with fire/evacuation checks and procedures in line with school policies This job description sets out the main duties of the post at the date it was drawn up but is not intended to be an exhaustive or definitive list. Duties may vary from time to time without changing the general character of the post or the level of responsibility entailed. Such variations are a common occurrence and cannot themselves justify a reconsideration of the grading of the post. You may be required to carry out other duties commensurate with your role. Woodeaton Manor School is committed to safeguarding and to promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Our recruitment and selection practices reflect this commitment and the offer made to the successful candidate will be subject to and conditional upon an enhanced Disclosure and Barring Service check and other relevant employment checks outlined in Keeping Children Safe in Education 2024, including a minimum of two references, one of which should be from the applicant’s most recent employer. As part of our recruitment process, we will require you to fill in an overseas check and self-declaration prior to interview.
Calling all social media savvy hair & beauty enthusiasts! Time Out Hair & Tanning Salon is looking for a creative and passionate Social Media Manager to take our online presence to the next level. Responsibilities: - Develop and implement engaging social media strategies. - Create eye-catching and on-trend Reels and TikToks showcasing our services and talent. - Manage and grow our social media presence across all platforms. - Stay up-to-date on the latest social media trends and best practices. - Track and analyze social media performance, and report on key metrics. Qualifications: - Proven experience managing social media accounts for businesses, with a strong understanding of social media algorithms and best practices. - Excellent content creation skills, including photography, videography, and graphic design. - Strong communication and interpersonal skills. - Ability to work independently and as part of a team. Benefits: - Competitive salary and benefits package. - Opportunity to work in a creative and dynamic environment. - Make a real impact on the growth of a successful business. - Discounted hair and tanning services.
At EQUIDRY & Drywalks, we all have a passion for horses, dogs & life outdoors. Hard work, dedication and determination is part and parcel of life with horses, and this ethos drives everything we do here. If you share our love of the great outdoors, are full of energy, demand results, have the grit & drive to get things done to the best of your ability, you’ll fit right in here! We are seeking an experienced and results-driven Marketing Manager who will use their expertise to elevate and scale our brands. This role requires a deep understanding of horse riders, dog owners, e-commerce platforms, digital marketing, and customer behaviour in the online space. Some of what you will be doing; Marketing Strategy: Develop and implement marketing strategies for Equidry & Drywalks, aligning with company objectives and market trends. Digital Content Creation & Copywriting: Produce engaging content across social media platforms, including videos, images, and graphics to enhance brand presence and engagement. Email Marketing: Develop and implement email marketing strategies to support customer retention, engagement, and revenue growth. Create visually appealing, on-brand email designs and engaging copy for automated workflows, newsletters, promotional emails, and lifecycle campaigns. Social Media Management: Manage all social media channels, developing and scheduling content to increase reach and engagement. SEO and Analytics: Manage SEO, PPC campaigns, and Google Ads/Analytics to drive traffic and measure marketing effectiveness. Event Planning and Management: Organise and manage events & trade shows, including product launches and promotional activities, to enhance brand visibility. Team Leadership: Manage and mentor team members, fostering a collaborative and innovative environment. Product Launches: Lead the planning and execution of new product launches to ensure successful market entry. Brand Development: Enhance brand identity and ensure consistent messaging across all marketing channels. Market Research: Conduct market research to identify trends, customer needs, and competitive landscape, informing marketing strategies. Content Management: Create and manage marketing collateral, including booklets, banners, user guides, and newsletters. You will have; Proven experience as a Marketing Manager preferably in equestrian, outdoor wear, fashion, retail or a related industry with a strong understanding of digital marketing channels and techniques, including SEO/SEM, content marketing, email marketing, social media, and analytics. Strong copywriting and photography skills. Strong analytical, leadership, and project management skills. Creative thinking and a passion for innovation. Ability to inspire and develop our small team, work collaboratively and adapt to a dynamic environment. Bachelor's degree in Marketing, Business, or related field (Master's degree preferred). Why work for us; This will be an annualised hours, hybrid working role, coming into our Devon office 3 days a week. You will be working alongside our founder and CEO. Work in a friendly, family run business where staff happiness is a top priority. 28 days holiday (including bank holidays) Flexible Schedule Casual Dress Free Parking Staff Discount Social Events & Team Building Annual Work Anniversary Gifts Job Type: Full-time, Flexible Working, Hybrid being onsite 3 days per week at our office in Barnstaple. Benefits: Casual dress Company events Employee discount Free parking On-site gym
To lead our restaurant's marketing initiatives. The ideal candidate will develop and implement strategies to increase brand awareness, attract new customers, and retain loyal patrons, ensuring our restaurant continues to thrive in a competitive market. Key Responsibilities: 1.Marketing Strategy Development: · Develop and execute comprehensive marketing plans to promote the restaurant's brand, menu offerings, and special events. · Analyze market trends and competitor activity to identify opportunities and threats. 2.Brand Management: · Ensure consistent branding across all marketing channels, including social media, print, email, and in-restaurant materials. · Develop compelling content that aligns with the restaurant's vision and values. 3.Digital Marketing: · Manage the restaurant’s social media accounts, creating engaging posts and responding to customer inquiries. · Plan and execute digital advertising campaigns on platforms such as Google Ads and social media. · Optimize the restaurant’s website for user experience, SEO, and online reservations. 4.Promotions and Events: · Plan and coordinate marketing campaigns for new menu launches, holiday promotions, and special events. · Partner with local businesses and influencers for cross-promotional opportunities. 5.Customer Engagement: · Develop loyalty programs and strategies to improve customer retention. · Monitor and respond to customer feedback on review sites, social media, and other platforms. 6.Analytics and Reporting: · Track and report on the performance of marketing campaigns, using data to refine strategies. · Maintain and analyze customer data to better understand demographics and preferences. 7.Budget Management: · Manage the marketing budget, ensuring effective allocation of resources to maximize ROI. · Negotiate with vendors for advertising, printing, and promotional materials. 8.Collaboration: · Work closely with the restaurant management team to align marketing efforts with operational goals. · Train staff on promoting events, specials, and customer service best practices.
We are seeking a dynamic and results-driven Marketing Executive to join our team. The ideal candidate will be responsible for developing and implementing effective marketing strategies to promote our products and services, enhance brand awareness, and drive customer engagement. Key Responsibilities: - Develop and execute marketing campaigns across various channels (digital, social media, email, etc.). - Conduct market research to identify trends, customer needs, and competitive landscape. - Collaborate with cross-functional teams to create compelling content for marketing materials, including brochures, newsletters, and social media posts. - Monitor and analyze campaign performance metrics to optimize strategies and improve ROI. - Assist in organizing promotional events and campaigns to enhance brand visibility. - Manage social media accounts and engage with followers to build a strong online community. - Support the marketing team in administrative tasks and project management. Qualifications: - Bachelor’s degree in Marketing, Business Administration, or a related field. - Proven experience in marketing or a related role (1-3 years preferred). - Strong understanding of digital marketing tools and techniques. - Excellent written and verbal communication skills in both Chinese and English. - Proficiency in Microsoft Office Suite and marketing software (e.g., CRM tools, email marketing platforms). - Creative mindset with strong analytical skills. - Ability to work independently and as part of a team.
Location: Leeds (travel required) Employment Type: Part-Time/Freelance Responsible to: Marketing Director Key Responsibilities - Distribute promotional leaflets and materials at events, fairs, and online platforms to generate interest in Anglo & Phoenix Education's services. - Assist in the planning and execution of marketing campaigns, including both digital and in-person initiatives. - Create engaging content for social media, newsletters, and other marketing channels to raise brand awareness. - Support lead generation by connecting with prospective students, parents, and educators, fostering long-term relationships. - Represent Anglo & Phoenix Education at events, ensuring a positive and professional image. Requirements - Currently enrolled at or recently graduated from a university in the UK. - Familiarity with the UK university application process and student life (knowledge of international transitions is a plus). - Passionate about education and committed to education services particularly to international students. - Strong communication skills, with the ability to engage and connect with diverse audiences. - Experience in social media management, content creation, or marketing campaigns (preferred but not essential). - Proactive, creative, and reliable, with excellent organisational skills. - Comfortable speaking to groups and distributing promotional materials. Benefits - Competitive hourly rate (£10 - £20 depending on experience) with commission (depending on performance) and flexible working hours to fit around your studies. - Opportunity to gain hands-on experience in marketing, communication, and event management. - Expand your professional network within the education and marketing sectors. - Be part of a dynamic and supportive team that values your contributions and ideas. If you’re passionate about marketing and education, please send your CV and a short cover letter explaining your interest in the Marketing Officer role.